Comodo Client Security Software Version 11.1

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1 Comodo Client Security Software Version 11.1 Quick Start Guide Guide Version Comodo Security Solutions 1255 Broad Street Clifton, NJ United States

2 Comodo Client Security - Quick Start Guide This tutorial explains how to setup and use Comodo Client Security (CCS). Installation Start CCS The main interface Scan and clean your computer Run an instant antivirus scan on selected items Set up the Firewall for maximum security and usability Set up HIPS for maximum security and usability Run untrusted programs in the container More Help Installation Comodo Client Security (CCS) is part of Endpoint Manager. It provides best-in-class security for Windows endpoints and can be deployed from the Endpoint Manager console. This section covers how to: Subscribe for Endpoint Manager Enroll users Add devices Deploy CCS on managed Windows endpoints Skip to straight to Deploy CCS if you have already completed the first three steps. Subscribe for Endpoint Manager You can subscribe for Endpoint Manager as stand-alone application or as a part of the Comodo One (C1)/ITarian suite: C1 / ITarian - Sign up for C1 at or for ITarian at After signup, login and click 'Licensed Applications > 'Endpoint Manager'. Stand-alone Endpoint Manager Visit for the trial version or for the full version. Enroll Users After signup you can access your EM instance at the URL provided during setup. You must add users to Endpoint Manager before you can deploy CCS to their endpoints. Comodo One/ITarian users - You can create multiple companies in C1/ITarian, and can enroll users to any of these companies as required. Endpoint Manager Users - All users are enrolled to the default company. To add a user Click 'Users' > 'User List' > click the 'Create User' button Comodo Client Security Quick Start Guide 2019 Comodo Security Solutions Inc. All rights reserved 2

3 or Click the 'Add' button on the menu bar and choose 'Create User'. The 'Create new user' form will open. Type a login username (mandatory), address (mandatory) and phone number for the user Company Comodo One/ITarian Users - The drop-down shows all companies you have added to C1 / ITarian. Choose the company under which you want to enroll the user. Endpoint Manager users - Leave the selection as 'Default Company'. Comodo Client Security Quick Start Guide 2019 Comodo Security Solutions Inc. All rights reserved 3

4 Role A 'role' determines user permissions within the Endpoint Manager console itself. Endpoint Manager ships with two default roles: Administrators - Full admin privileges in the Endpoint Manager console. The permissions for this role are not editable. Users - In most cases, a 'user' will simply be an owner of a managed device. They shouldn't require elevated privileges in the management console. Under default settings, 'Users' cannot login to Endpoint Manager. Click 'Submit' to add the user to Endpoint Manager. A confirmation message will be displayed. Repeat the process to add more users. New users will be added to the 'Users' interface (click 'Users' > 'User List') Tip: You can also bulk import users from a.csv file. See Import-Users-from-a-CSV-File.html for more details. Enroll Devices The next step is to enroll user devices. Afterwards, you will be able to manage the devices using Endpoint Manager. To enroll devices Click 'Users' > 'User List' Select the users for whom you want to enroll devices Click the 'Enroll Device' button above the table OR Click the 'Add' button at the menu bar and choose 'Enroll Device'. Comodo Client Security Quick Start Guide 2019 Comodo Security Solutions Inc. All rights reserved 4

5 The 'Enroll Devices' dialog will open, pre-populated with the users you selected: To add more users, start typing first few letters of their username and choose from the results Show Enrollment Instructions - Shows enrollment advice in a pop-up. Useful for admins attempting to enroll their own devices. Enrollment Instructions - Sends device enrollment instructions to all selected users. Users must enroll their own devices by following the instructions in the Comodo Client Security Quick Start Guide 2019 Comodo Security Solutions Inc. All rights reserved 5

6 Users must open the mail on the device itself. They need to click the link under 'Device Enrollment' The user will be taken to an enrollment page containing instructions and agent download links. Comodo Client Security Quick Start Guide 2019 Comodo Security Solutions Inc. All rights reserved 6

7 Click the enrollment link under 'For Windows Devices' to download the setup file Run the setup file to install the agent on the target endpoint. The device will be automatically enrolled to Endpoint Manager once installation is complete. The following icon will appear at the bottom-right of the endpoint screen Background note on Endpoint Manager Agent: The agent is a small application installed on managed endpoints to facilitate communication between the endpoint and the Endpoint Manager server. The agent is responsible for receiving tasks and passing them to Comodo Client Security. Example tasks include changes in security policy, run a virus scan, update the antivirus database or generate a report. For security, endpoint agents can only communicate with the instance of Endpoint Manager which provisioned the agent. This means the agent cannot be reconfigured to connect to any other Endpoint Manager service. Comodo Client Security Quick Start Guide 2019 Comodo Security Solutions Inc. All rights reserved 7

8 Tip: You can also bulk enroll users and Windows endpoints from Active Directory (AD) group policy. See ' and ' for more details. Deploy Comodo Client Security Note - Please uninstall any other antivirus products from target endpoints before proceeding. Failure to do so could cause conflicts that mean CCS will not function correctly. To install CCS Log into Comodo One/ITarian Click 'Applications' > 'Endpoint Manager' Click 'Devices' > 'Device List' Click the 'Device Management' tab Click the funnel icon on the right and select 'Windows', to see only Windows endpoints Click 'All Devices' to view every device added to Endpoint Manager Select your target Windows devices using the check-boxes on the left Click 'Install or Update Packages' > 'Install Additional Comodo Packages': Make sure 'Install Comodo Client - Security' is selected in the packages dialog: Comodo Client Security Quick Start Guide 2019 Comodo Security Solutions Inc. All rights reserved 8

9 The endpoint needs to be restarted to complete the installation. You have the following reboot options: 'Force the reboot in...' - restart the end-point a certain length of time after installation. Choice of 5, 10, 15 or 30 minutes: 'Suppress the reboot' - Do not restart the machine after installation. CCS will only become fully functional after the device is restarted. 'Warn about the reboot and let users postpone it' - Show an alert to the user which advises them that their computer needs to be restarted. You can enter a custom message which is shown to the user: Users can restart the endpoint immediately by clicking 'Reboot now', or postpone it by picking a time in the 'Remind me in' drop-down. Click 'Install' to begin installation. The endpoint agent will download and install CCS Comodo Client Security Quick Start Guide 2019 Comodo Security Solutions Inc. All rights reserved 9

10 The device will restart depending on the option chosen in the 'Install Additional Comodo Packages' dialog. Protection will be effective immediately after the restart. Note - CCS settings are configured by the Endpoint Manager profile applied to the device. Start CCS Log into Comodo One/ITarian Click 'Applications' > 'Endpoint Manager' Click 'Configuration Templates' > 'Profiles' See for help to configure Windows profiles. After installation, CCS will automatically load when the endpoint starts. Real-time protection is enabled by default, so endpoints are protected immediately after the restart. We recommend you use an Endpoint Manager configuration template to manage CCS settings. Log into Endpoint Manager > Click 'Configuration Templates' > 'Profiles' > Create or Edit Windows profile and apply it to the device. See for more help. However, you can also configure the application at a local machine should you wish. The rest of this guide addresses how to use configure and use the application locally. There are 5 different ways to access the main interface of Comodo Client Security: Windows Start Menu Windows Desktop Widget System Tray Icon Comodo Client Security Quick Start Guide 2019 Comodo Security Solutions Inc. All rights reserved 10

11 Windows Defender Start Menu Click Start and select All Apps > Comodo > Comodo Client Security Note - the start menu varies slightly for different Windows versions. Windows Desktop Double-click the CCS desktop shortcut to open the app. The shortcut will only be visible if 'Show Desktop Shortcut' is enabled in the Endpoint Manager profile applied to the endpoint. Widget Just click the information bar in the widget to start CCS. The widget will only be visible if 'Show Desktop Widget' is enabled in the Endpoint Manager profile applied to the endpoint. Comodo Client Security Quick Start Guide 2019 Comodo Security Solutions Inc. All rights reserved 11

12 The widget also contains other useful data and features. See 'The Widget' for more details. CCS Tray Icon Double-click the shield icon to open the application: You can also right-click on the tray icon and select 'Open...'. Windows Defender Double-click on the Windows Defender icon to open the application OR Right-click on the tray icon and select 'Open...'. Click the 'Virus & threat protection' tile Click 'Open COMODO Antivirus' to open the Comodo Client Security interface: Comodo Client Security Quick Start Guide 2019 Comodo Security Solutions Inc. All rights reserved 12

13 Comodo Client Security Quick Start Guide 2019 Comodo Security Solutions Inc. All rights reserved 13

14 The Main Interface The CCS interface is designed to be as clean and informative as possible while letting you carry out tasks with the minimum of fuss. Overall security status is shown in the large box on the left. If problems are found, this box will show a large red 'X' and a 'Fix It!' button which allows you to remediate the issue Click the 'Home'/ 'Tasks' button at the upper left to switch between the home screen and the tasks interface The four smaller boxes on the right show frequently executed tasks. Add tasks to this area - click the 'Tasks' button at top-left then click the 'pin' icon next to your desired task. Click 'Scan' to run an instant antivirus scan The 'Manage Protection' button in the 'security information' tile lets you to turn security components on or off. Switch on 'Silent Mode' to suppress alerts. Make sure nothing interrupts you during presentations or gaming sessions. All protection technologies remain fully active while in silent mode. The help icon at the bottom-right corner contains the following options: Comodo Client Security Quick Start Guide 2019 Comodo Security Solutions Inc. All rights reserved 14

15 Online Help - Opens Comodo Client Security online help guide at Diagnostics - Helps to identify any problems with your installation. About - Displays the product version number, copyright information and the version numbers of various CCS security components. Scan and Clean your Computer Comodo Client Security leverages multiple technologies, including real-time monitoring and on-demand scans, to keep endpoints totally free of malware. You can also launch an on-demand scan at any time to instantly check selected items To run an on-demand virus scan: Click the 'Scan' tile on the CCS home screen Or Click 'Tasks' > 'General Tasks' > 'Scan' Any of these methods will open the scan selection screen: Run a Quick Scan Run a Full Computer Scan Run a Rating Scan Comodo Client Security Quick Start Guide 2019 Comodo Security Solutions Inc. All rights reserved 15

16 Run a Custom Scan Run a Quick Scan The 'Quick Scan' profile scans those critical areas of your computer which are most often targeted by viruses, rootkits and hackers. This includes system memory, auto-run entries, hidden services, boot sectors, important registry keys and system files. To run a Quick Scan Click the 'Scan' button on the CCS home screen OR Click 'Tasks' > 'General Tasks' > 'Scan' Select 'Quick Scan' CCS will download the latest database updates then start the scan. To pause, resume or stop the scan, click the appropriate button at the bottom of the interface Results are shown at the end of the scan. The results show the number of items scanned and a list of all discovered threats. You have the following options if threats are found: Clean - Will delete the file Quarantine -Moves the file into a secure, encrypted holding area. Quarantining a file renders it harmless Ignore - Allow the file. You can choose to ignore one-time-only, ignore and create an exclusion (permanently ignore) Run a Full Computer Scan A 'Full System Scan' scans every local drive, folder and file on your system. Connected devices such as USB drives, storage drives and cameras are also scanned. To run a Full Computer Scan Click the 'Scan' button on the CCS home screen OR Click 'Tasks' > 'General Tasks' > 'Scan' Select 'Full Scan' CCS will download the latest database updates then start the scan. You can pause, resume or stop the scan by clicking the appropriate button. If you want to run the scan in the background, click 'Send to Background' You have the following options if threats are found: Clean - Will delete the file Quarantine -Moves the file into a secure, encrypted holding area. Quarantining a file renders it harmless Ignore - Allow the file. You can choose to ignore one-time-only, ignore and create an exclusion (permanently ignore) Run a Rating Scan A rating scan evaluates the trust-level of all files on your computer. Comodo Client Security Quick Start Guide 2019 Comodo Security Solutions Inc. All rights reserved 16

17 Scanned areas include system memory, auto-run entries, hidden services, system files and important registry keys. Files are rated as follows: Trusted - the file is safe Unknown - the trustworthiness of the file could not be assessed Malicious - the file is unsafe and contains harmful code. You will be presented with disinfection options for such files. To run a Quick Rating scan Click the 'Scan' button on the CCS home screen OR Click 'Tasks' > 'General Tasks' > 'Scan' Select 'Quick Ratings Scan': Results are shown at the end of the scan. The results show the number of items scanned and a list of all discovered threats. Comodo Client Security Quick Start Guide 2019 Comodo Security Solutions Inc. All rights reserved 17

18 Each file is rated as 'Trusted', 'Unrecognized' or Malicious. The drop-down menu next to a malicious file gives you the following options: Clean - The file will be disinfected if a disinfection routine exists. It will be moved to quarantine if no disinfection routine exists. No Action - Ignores the warning. The file will be flagged again the next time it is scanned. Trust - Locally whitelists the file. It will be allowed to run as normal and will not be flagged by future rating or antivirus scans. You can apply an action to multiple files as follows: Select your preferred action from the drop-down menu at top-left Select all files to which you want to apply the action Comodo Client Security Quick Start Guide 2019 Comodo Security Solutions Inc. All rights reserved 18

19 Click 'Apply Selected Actions' Run a Custom Scan Custom scan profiles let you scan specific areas, drives, folders or files on your computer. To run a custom scan Click the 'Scan' button on the CCS home screen OR Click 'Tasks' > 'General Tasks' > 'Scan' Select 'Custom Scan': You have the following options: Scan a folder - Scan the contents of folders and sub-folders. Scan a file - Scan a specific file stored on your hard drives or external devices. More Scan options - Create a profile that specifies which files and folders are scanned, when they are scanned and how they are scanned. To create a custom scan profile Click 'Scan' on the CCS home screen Click 'Custom Scan' > 'More Scan Options' You will see a list of all existing scan profiles. Click 'Add' to create a new profile Type a name for your profile Use the buttons at the top to add items to your profile: Comodo Client Security Quick Start Guide 2019 Comodo Security Solutions Inc. All rights reserved 19

20 Add File - Add individual files to the profile Add Folder - Add entire folders to the profile Add Area - Add pre-defined regions to the profile. You have a choice of 'Full Computer', 'Commonly Infected Areas' and 'System Memory'. Repeat the process to add more items to the profile. Click 'Options' to further customize the scan Click 'OK' to save your custom profile Click 'Scan' beside the profile name to launch your scan Results are shown at the end of the scan. The results show the number of items scanned and a list of all Comodo Client Security Quick Start Guide 2019 Comodo Security Solutions Inc. All rights reserved 20

21 discovered threats: Use the drop-down menu to the right of each threat to choose how to handle it. Run an Instant Antivirus Scan on Selected Items To instantly scan an item Right click on a file, folder or drive and select 'Scan with COMODO antivirus' from the context sensitive menu: Comodo Client Security Quick Start Guide 2019 Comodo Security Solutions Inc. All rights reserved 21

22 The scanner will check whether your virus signature database is up-to-date then start the scan You can pause, resume or stop the scan by clicking the appropriate button. Results are shown at the end of the scan. The results show the number of items scanned and a list of all discovered threats. Use the drop-down menu on the right to choose whether to clean, quarantine or ignore each threat. Set up the Firewall for Maximum Security and Usability Note: The firewall is already configured to provide total security. This section is only for advanced users who wish to tweak the settings even further. Stealth Ports Settings Port stealthing is a security feature whereby ports on an internet connected PC are hidden from sight, sending no response to opportunistic port scans. Click the 'Tasks' button on the CCS home screen Click 'Firewall Tasks' > 'Stealth Ports' Select 'Block Incoming Connections' to make computer's ports are invisible to all networks Network Zones Settings 'Network Zones' settings let you configure connections for a router/home network. Note - this is usually done Comodo Client Security Quick Start Guide 2019 Comodo Security Solutions Inc. All rights reserved 22

23 automatically for you. Click 'Settings' on the top left to open the 'Advanced Settings' pane Click 'Firewall' > 'Network Zones' Click the 'Network Zones' tab from the 'Network Zones' interface Inspect the Loopback zone and Local Area Network #1 by clicking the '+' button beside the zone name. In most cases, the loopback zone IP address should be / In most cases, the IP address of the auto detected Network zone should be 10.nnn.nnn.nnn/ Click 'OK'. Firewall Settings Firewall settings let you configure the protection level for your internet connection and the frequency of alerts. To open Firewall Settings panel Click 'Settings' on the top left to open the 'Advanced Settings' pane Click 'Firewall' > 'Firewall Settings' Ensure that 'Enable Firewall' is selected and 'Safe mode' is chosen from the drop-down beside it. Safe Mode: The firewall will automatically create rules that allow all traffic for applications certified as 'Safe' by Comodo. For non-certified new applications, you will receive an alert whenever that application attempts to access Comodo Client Security Quick Start Guide 2019 Comodo Security Solutions Inc. All rights reserved 23

24 the network. Should you choose, you can grant that application internet access by choosing 'Treat this application as a Trusted Application' at the alert. This will deploy the predefined firewall policy 'Trusted Application' onto the application. Alert Settings Advanced Settings Deselect 'Do not show pop-up alerts' Select 'Set alert frequency level' option and choose 'Low' from the drop-down. At the 'Low' setting, the firewall shows alerts for outgoing and incoming connection requests for an application. This is the setting recommended by Comodo and is suitable for the majority of users. When launching a denial of service or 'flood' attack, an attacker bombards a target machine with so many connection requests that your computer is unable to accept legitimate connections, effectively shutting down your web, , FTP or VPN server. To protect from such attacks, make the following settings under 'Advanced' in the 'Firewall Settings' interface: Select Filter loopback traffic Ensure that the Block fragmented IP traffic is selected Block fragmented IP traffic - When a connection is opened between two computers, they must agree on a Maximum Transmission Unit (MTU). IP Datagram fragmentation occurs when data passes through a router with an MTU less than the MTU you are using i.e when a datagram is larger than the MTU of the network over which it must be sent, it is divided into smaller 'fragments' which are each sent separately. Fragmented IP packets can create threats similar to a DOS attack. Moreover, these fragmentations can double the amount of time it takes to send a single packet and slow your download time. Select the Do Protocol Analysis checkbox to detect fake packets used in denial of service attacks Select Enable anti-arp spoofing Click 'OK' for your settings to take effect. Setting-up Application Rules, Global Rules and Predefined Firewall Rulesets You can configure and deploy traffic filtering rules on an application-specific and a global basis. You can also create and deploy predefined firewall rule-sets. To view Application Rules Click 'Settings' on the top left to open the 'Advanced Settings' pane Click 'Firewall' > 'Application Rules' Use this interface to add, edit, enable/disable or remove internet connection rules for specific applications. See for more help on this. To view Global Rules Click 'Settings' on the top left to open the 'Advanced Settings' pane Click 'Firewall' > 'Global Rules' Use this interface to add, edit, enable/disable or remove global rules which apply to all traffic. See for more help on this. To view Predefined Firewall rulesets Click 'Settings' on the top left to open the 'Advanced Settings' pane Click 'Firewall' > 'Rulesets' Use this interface to add, edit, enable/disable or remove firewall rulesets Comodo Client Security Quick Start Guide 2019 Comodo Security Solutions Inc. All rights reserved 24

25 See for more help on this. Set up HIPS for Maximum Security and Usability HIPS stands for 'Host Intrusion Prevention System'. The system prevents malicious programs from executing on your computer, protecting you from data theft, computer crashes and system damage. HIPS also blocks buffer overflow attacks, inter-process memory injections, key-loggers and more. To configure HIPS Click 'Settings' on the home screen to open the 'Advanced Settings' window Click 'HIPS' > 'HIPS Settings' Advanced Select 'Enable HIPS' and choose 'Safe Mode' from the drop-down. Click 'Monitoring Settings' Make sure that all the check boxes are selected and click 'OK' Make the following settings under 'Advanced' in the 'HIPS Settings' interface Enable adaptive mode under low system resources - Very rarely (and only in a heavily loaded system), low memory conditions might cause certain CCS functions to fail. With this option enabled, CCS will attempt to locate and utilize memory using adaptive techniques so that it can complete its pending tasks. However, enabling this option may reduce performance in even lightly loaded systems. (Optional) Comodo Client Security Quick Start Guide 2019 Comodo Security Solutions Inc. All rights reserved 25

26 Enable 'Block all unknown requests if the application is not running - Blocks all unknown execution requests if CCS is not running/has been shut down. This is option is very strict indeed and in most cases should only be enabled on seriously infested or compromised machines while the user is working to resolve these issues. If you know your machine is already 'clean' and are looking just to enable the highest CIS security settings then it is OK to leave this box unchecked. (Optional) Run Programs in the Container You can run programs in the container on a one-off basis. This is helpful to test new executables that you have downloaded and those that you are not sure you trust. There are a couple of ways to do this: Run a program inside the container by right-clicking Browse to the installation folder of the.exe file through Windows Explorer Right-click on the program that you want to run inside the container Choose 'Run in COMODO container' from the context sensitive menu Run a program in the container from the 'Containment Tasks' interface Click the 'Tasks' on the CCS home screen Click 'Containment Tasks' > 'Run Virtual' Comodo Client Security Quick Start Guide 2019 Comodo Security Solutions Inc. All rights reserved 26

27 More Help Online Help Click 'Choose and Run' then browse to the application. Select 'Create a virtual desktop shortcut' if you want to run the application in the container in future. The contained application will run with a green border around it. Click the '?' icon at the bottom-right of the interface and choose 'Online Help' from the options. This will open the CCS user guide at You can also print or download the guide as a pdf by clicking the print / pdf icons at top-right. Support Forums You can access the Comodo One/ITarian community pages at a forum for our users to discuss anything related to our products. Please register for a free account to post questions and join discussions. Comodo Client Security Quick Start Guide 2019 Comodo Security Solutions Inc. All rights reserved 27

28 Online Knowledge Base An online knowledge base and support ticketing system is available at Registration is free. Comodo Client Security Quick Start Guide 2019 Comodo Security Solutions Inc. All rights reserved 28

29 About Comodo Security Solutions Comodo Security Solutions is a global innovator of cybersecurity solutions, protecting critical information across the digital landscape. Comodo provides complete, end-to-end security solutions across the boundary, internal network and endpoint with innovative technologies solving the most advanced malware threats. With over 80 million installations of its threat prevention products, Comodo provides an extensive suite of endpoint, website and network security products for MSPs, enterprises and consumers. Continual innovation and a commitment to reversing the growth of zero-day malware, ransomware, data-breaches and internet-crime distinguish Comodo Security Solutions as a vital player in today's enterprise and home security markets. About Comodo Cybersecurity In a world where preventing all cyberattacks is impossible, Comodo Cybersecurity delivers an innovative cybersecurity platform that renders threats useless, across the LAN, web and cloud. The Comodo Cybersecurity platform enables customers to protect their systems and data against even military-grade threats, including zero-day attacks. Based in Clifton, New Jersey, Comodo Cybersecurity has a 20-year history of protecting the most sensitive data for both businesses and consumers globally. For more information, visit comodo.com or our blog. You can also follow us on Twitter (@ComodoDesktop) or LinkedIn Broad Street Clifton, NJ United States Tel : Tel : EnterpriseSolutions@Comodo.com Comodo Client Security Quick Start Guide 2019 Comodo Security Solutions Inc. All rights reserved 29

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