McAfee MVISION Mobile Microsoft Intune Integration Guide

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1 McAfee MVISION Mobile Microsoft Intune Integration Guide MVISION Mobile Console 4.22 February 11, 2019

2 COPYRIGHT Copyright 2018 McAfee, LLC TRADEMARK ATTRIBUTIONS McAfee and the McAfee logo, McAfee Active Protection, epolicy Orchestrator, McAfee epo, McAfee EMM, Foundstone, McAfee LiveSafe, McAfee QuickClean, Safe Eyes, McAfee SECURE, SecureOS, McAfee Shredder, SiteAdvisor, McAfee Stinger, True Key, TrustedSource, VirusScan are trademarks or registered trademarks of McAfee, LLC or its subsidiaries in the US and other countries. Other marks and brands may be claimed as the property of others. LICENSE INFORMATION License Agreement NOTICE TO ALL USERS: CAREFULLY READ THE APPROPRIATE LEGAL AGREEMENT CORRESPONDING TO THE LICENSE YOU PURCHASED, WHICH SETS FORTH THE GENERAL TERMS AND CONDITIONS FOR THE USE OF THE LICENSED SOFTWARE. IF YOU DO NOT KNOW WHICH TYPE OF LICENSE YOU HAVE ACQUIRED, PLEASE CONSULT THE SALES AND OTHER RELATED LICENSE GRANT OR PURCHASE ORDER DOCUMENTS THAT ACCOMPANY YOUR SOFTWARE PACKAGING OR THAT YOU HAVE RECEIVED SEPARATELY AS PART OF THE PURCHASE (AS A BOOKLET, A FILE ON THE PRODUCT CD, OR A FILE AVAILABLE ON THE WEBSITE FROM WHICH YOU DOWNLOADED THE SOFTWARE PACKAGE). IF YOU DO NOT AGREE TO ALL OF THE TERMS SET FORTH IN THE AGREEMENT, DO NOT INSTALL THE SOFTWARE. IF APPLICABLE, YOU MAY RETURN THE PRODUCT TO MCAFEE OR THE PLACE OF PURCHASE FOR A FULL REFUND. McAfee MVISION Mobile - Microsoft Intune Integration Guide 2

3 Contents Integration with Microsoft Intune... 4 Overview... 4 Requirements... 4 About MDM and MVISION Mobile Console Communication... 5 Device Compliance Overview... 5 Device Application Deployment Set Up... 6 Overview... 6 Setting the Application Type... 6 Configuration Steps... 7 Integrate McAfee with Intune... 7 Create an Administrator User in the Intune Console... 7 Create Groups in the Intune Console... 9 Set Up User/Device Synchronization in MVISION Mobile Console Ad-hoc MDM Synchronization Steps for Apps Set Up Configuring Device Application Auto-Activation ios Activation without Authenticator ios Activation with Authenticator Android for Work Setup Device Actions, Policies and Remediation Enable the Connector in the Intune Console Appendix A - ios User Experience Appendix B - Android User Experience McAfee MVISION Mobile - Microsoft Intune Integration Guide 3

4 Integration with Microsoft Intune Overview Integration with an MDM is not required, however, when an MDM is integrated, the MVISION Mobile Console can synchronize users and devices from the MDM, provide transparent user access to MVISION Mobile Threat Detection Application and provide more granular and specific protection actions. McAfee MVISION Mobile Threat Detection Application detects malicious activity and depending on the platform, is able to take actions locally. When MVISION Mobile Threat Detection Application is integrated with an MDM, protection actions can be performed by the MDM, providing a very powerful protection tool. Upon detection of an event, the new risk posture level, defined by the severity of the event, is sent to Microsoft Intune via secure API s. Microsoft Intune starts a workflow to take specific actions that match the level provided, as defined by the Microsoft Intune Administrator. Different workflows can be created to handle different risk posture levels on devices via device compliance policies. Requirements Integration with Microsoft Intune requires a connection between the McAfee MVISION Mobile Console and the Microsoft Intune API server. This is accomplished via the Internet using SSL on TCP port 443. In a typical Microsoft Intune deployment, there are no changes that need to occur for this communication. The following table details specific requirements for the Intune Integration. Item Microsoft Intune enrolled device Android MVISION Mobile App ios MVISION Mobile App Administrator Account for Microsoft Intune management console. MS Authenticator on ios (Optional) License Granted to User Specifics ios or Android v4.7 or higher v4.7 or higher Initially the role of Global Administrator is required. Once the initial set up is completed, the Limited Administrator with Intune Administrator is sufficient. If MS Authenticator is used, then SSO on ios devices is required. Ensure that the Enterprise Mobility + Security E3 license is applied to the user created on the Intune console. McAfee MVISION Mobile - Microsoft Intune Integration Guide 4

5 Whitelist for Access Sync Set for ios Applications Contact your customer success team to ensure that the correct URI s are whitelisted on McAfee s Azure portal. They ensure that the correct URI s are whitelisted for the following: - MVISION Mobile Console - MVISION Mobile App ios - MVISION Mobile App Android Contact your customer success team to ensure that the synchronization is set up for ios apps. This is a YAML configuration on the McAfee side that is configured so that this synchronization occurs. About MDM and MVISION Mobile Console Communication McAfee integrates with Microsoft Intune MDM and the MVISION Mobile Console is configured to share information with the Microsoft Intune console through API access. When MVISION Mobile App detects an event, it consults the current Threat Response Policy/Matrix resident on the device and if there is a specific MDM action defined, this is communicated to the Cloud server. The Cloud server then reaches out to the proper Microsoft Intune API Server and performs the action defined for the risk posture level of the device. Device Compliance Overview McAfee interacts with the Microsoft Intune MDM through API s that provide the ability to modify device configurations securely over the internet. Microsoft Intune takes specific actions based on the Device Threat Level defined for a device and the Device Health setting shown in the figure. The details of setting this up are in the section Device Actions and Remediation. McAfee MVISION Mobile - Microsoft Intune Integration Guide 5

6 The possible device threat levels are: Secured, Low, Medium and High. You define the minimally acceptable device threat level in the Device Health policy. These levels correspond to the McAfee severity levels in the following table. Intune Device Threat Level Secured Low Medium* High McAfee Mobile Threat Level Normal Low Elevated Critical * Note: McAfee recommends that you select the minimally safe device threat level to be Medium. The device Risk Posture in MVISION Mobile Console is the highest severity level of a pending event assigned to a device. McAfee sends the devices updated risk posture in response to a threat if the Threat Response Policy/Matrix is set to Inform EMM for that threat. The Severity of the threat is sent to Microsoft Intune and matched up with the device threat level on Intune. Device Application Deployment Set Up Overview There are different types of device applications being deployed. For instance, customers use the following: - Build their own device applications with the SDK - Use co-branded builds - Use MVISION Mobile App itself These sections address device applications in general, but for clarity this document refers to the device application as MVISION Mobile App. Note: The processes included here for MVISION Mobile App also apply to co-branded apps as well. Setting the Application Type To deploy the device application, such as MVISION Mobile App, through Microsoft Intune, ask your customer success team at McAfee for the ios Enterprise and/or Android version of the application. Both ios and Android MVISION Mobile App are in their respective public application stores, but it is good practice to deploy the Android MVISION Mobile App through Microsoft Intune as a Line-of-business app. McAfee MVISION Mobile - Microsoft Intune Integration Guide 6

7 This type of selection uploads an application file. This allows McAfee to provide updates to the MVISION Mobile App ahead of being in the store. To deploy as a Line-of-business app, log in to Microsoft Intune with the admin account of where the application is installed. The following sections detail the setup requirements. Configuration Steps Some configuration steps are performed on the Intune MDM side. Other steps are performed for MVISION Mobile Console. The following are the advantages of setting up the configuration: - Avoid having to create user credentials and to manage the user management lifecycle. - Devices and their associated users can be synchronized through MDM integration. - Device and user management functions can be handled at the MDM console. User synchronization also provides SSO access so that users can utilize their Azure credentials when starting the device application. The Microsoft Authenticator app is optional for the device where MVISION Mobile App or a given app is installed. If MS Authenticator is desired, set this app up in Intune from the App store and assign it to the same ios devices that are protected by MVISION Mobile App. When ios users startup MVISION Mobile App, they are redirected to login via Microsoft Authenticator with their Azure credentials. Android users do not need to have Microsoft Authenticator on their device, but still use their Azure credentials to log in to MVISION Mobile App. See Appendix A for information on the ios user experience and Appendix B for the Android user experience. After the initial user synchronization during the MDM Integration setup, devices are managed through a scheduled synchronization process that runs every four hours. Any changes in the group(s) being used for synchronization are duplicated at the MVISION Mobile Console. If devices are removed, then they are removed from the MVISION Mobile Console. Doing this does not remove any of the events associated with that device. Synchronization begins once the connector is available. Integrate McAfee with Intune Create an Administrator User in the Intune Console Create an administrator user to use for API access by performing the following steps: 1) Navigate to Intune / Users / click on + New user McAfee MVISION Mobile - Microsoft Intune Integration Guide 7

8 2) Enter the name, user name and choose Global administrator for the directory role. Then click OK. Click Show Password if you need to see the default password, and then click Create. 3) After you create the user, you must set the license for that user. Click + Assign, and grant the Enterprise Mobility + Security E3 license. This figure shows where the license is set. McAfee MVISION Mobile - Microsoft Intune Integration Guide 8

9 Note: You can reset the roles for the administrator after all steps are completed. Create Groups in the Intune Console 1) Create the group of type Security 2) Provide the group name. 3) Select the membership type of Assigned 4) Click the Members and add the users to the group. McAfee MVISION Mobile - Microsoft Intune Integration Guide 9

10 Set Up User/Device Synchronization in MVISION Mobile Console Perform the following steps to set up the synchronization: 1) Log in to MVISION Mobile Console. 2) Navigate to the Manage page and select the MDM tab. 3) Click on Add MDM and select the Microsoft Intune icon. 4) Click each button to Add to Azure Directory for the Microsoft Intune integration to be complete. 5) When you click on the buttons you are taken to your Microsoft Intune console to accept the connection. Enter the Admin credentials created, click the Accept button and repeat for the other two integration links. 6) When the page below appears, the tenant ID should be automatically filled in. Ensure Sync users is checked and click Next. 7) Choose the Azure group(s) to synchronize with from the Available MDM Groups on the left. After a McAfee MVISION Mobile - Microsoft Intune Integration Guide 10

11 group is chosen it appears in the Selected MVISION Mobile Console Groups on the right-hand side. 8) In the example below two groups have been chosen, Executives and Grunts. If a device is in more than one group, the first group from the top down is the group the MVISION Mobile Console uses for that device. You can move groups in the hierarchy by selecting them and dragging them up or down. Click Finish to save the configuration. 9) Once the connector is in an available status, you can verify the synchronization by going to the Devices or Users pages in the MVISION Mobile Console to see them showing up. The device entries in MVISION Mobile Console are greyed out until the user starts up MVISION Mobile App and activates. Note: After the initial setup (add and grant of the applications) and the synchronization has completed, you can update the administrator (used as the API administrator) to the Limited administrator directory role and select the role of Intune administrator. Ad-hoc MDM Synchronization Due to the four-hour MDM synchronization window, there are times when a newly enrolled MDM user has the device application pushed down to their device and attempts to start it prior to the device actually being synchronized from the MDM. This is not an issue when integrated with Microsoft Intune, McAfee MVISION Mobile - Microsoft Intune Integration Guide 11

12 MVISION Mobile App handles ad-hoc synchronization with single sign-on via Microsoft Azure and Intune services. To handle this auto activation has to be enabled. This is covered in the Auto Activation section. Steps for Apps Set Up Perform the following steps: 1) Log in to Intune. 2) Navigate to Client Apps. 3) Then click on Apps and click on +Add. 4) Choose Line-of business app for the App type and select the App package file for the app you are adding. The figure below shows the selections for adding an app package file. To publish the device application from the public application store instead, create a new public application and search the appropriate store for the application. Assign the app as defined by your corporate policy to whatever groups are to be protected. To do this, navigate to Mobile Apps / Apps and click on the app you just added and click on Assignments. Click Add Group. Select the Assignment type, most likely this is a value of Required and then click on Included Groups to select the groups to deploy MVISION Mobile App or your application. Then click Select Groups to pick the groups. You finish by clicking Select and then Save. McAfee MVISION Mobile - Microsoft Intune Integration Guide 12

13 Configuring Device Application Auto-Activation The device application, typically the MVISION Mobile application, automatically performs auto activation when integrated with Microsoft Intune. This can be set up with or without MS Authenticator. The requirements for an ios and Android for Work activations are provided below. The Microsoft Intune implementation needs to be configured to send extra information to the device app when it is pushed down to the device. To do this, perform the following steps: 1. Navigate to the following: Client Apps / App configuration policies and click on +Add. 2. Give a name, description and Device enrollment type of Managed Devices and then the platform like Android or ios. 3. Select the associated device application. 4. After entering a name for the policy and a description, navigate to Configuration settings. Choose Enter XML data and the XML described in the following sections. Then, navigate to Assignments and select the groups that applies to this configuration. McAfee MVISION Mobile - Microsoft Intune Integration Guide 13

14 The following device activation methods are available for ios devices: - Auto-activation using the ios app configuration with plist values (without MS Authenticator) - Utilize MS Authenticator and the ios app configuration with plist values. The sections below detail out the configurations required for different application versions and for ios and Android. ios Activation without Authenticator The Azure AD Device ID (AADDEVICEID) is Intune s device identifier. Your Customer Success contact at McAfee or your Pre-Sales Engineer can provide the tenantid and defaultchannel values to be used in your environment. If you use these values you do not need the MS Authenticator app. For MVISION Mobile App Release create a plist file that contains the information using variables as outlined in the table. Configuration Key Value Type Configuration Value uuid String {{AADDEVICEID}} tenantid String Contact your Customer Support Team defaultchannel String Contact your Customer Support Team display_eula String no (If this key is not used, the default displays the EULA.) McAfee MVISION Mobile - Microsoft Intune Integration Guide 14

15 Note: The configuration keys are case sensitive. For MVISION Mobile App Release 4.7.0, the following details the XML data to use for the ios app configuration (the PLIST values): <dict> <key>uuid</key> <string>{{aaddeviceid}}</string> <key>tenantid</key> <string>demo</string> <key>defaultchannel</key> <string> </dict> Note: This string format cannot contain any spaces or line feeds. For MVISION Mobile App Release and later, create a plist file that contains the information using variables as outlined in the table. Configuration Key Value Type Configuration Value MDMDeviceID String {{AADDEVICEID}} tenantid String Contact your Customer Support Team defaultchannel String Contact your Customer Support Team tracking_id_1 String (Optional) Use your desired identifier. tracking_id_2 String (Optional) Use your desired identifier. display_eula String no (Optional - If this key is not used, the default displays the EULA.) Note: The configuration keys are case sensitive. For MVISION Mobile App Release and later, the following details the XML data to use for the ios app configuration (the PLIST values): <dict> <key>mdmdeviceid</key> <string>{{aaddeviceid}}</string> <key>tenantid</key> <string>demo</string> <key>defaultchannel</key> <string> <key>tracking_id_1</key> <string>1234</string> </dict> McAfee MVISION Mobile - Microsoft Intune Integration Guide 15

16 Note: This string format cannot contain any spaces or line feeds. ios Activation with Authenticator Set up the plist file with these values if you are using MS Authenticator and the plist with the following XML data: <dict> <key>provider</key> <string>intune</string> <key>defaultchannel</key> <string> <key>tenantid</key> <string>demo</string> <key>userprincipalname</key> <string>{{userprincipalname}}</string> </dict> Note: This string format cannot contain any spaces or line feed/carriage returns. For MVISION Mobile App to auto-activate using the MS Authenticator app, perform the following steps: 1. Intune pushes MS Authenticator app and MVISION Mobile App to the device. 2. User launches MVISION Mobile App and MS Authenticator is triggered. 3. Enter credentials in MS Authenticator, and MVISION Mobile App activates. This validates the user going through the MS Authenticator app and identifies the user/device through the user entering credential in MS Authenticator. Android for Work Setup To set up Android for Work in an Intune environment you need the following: - The Company Portal app installed on the device. - Activate the Company Portal app with device administrator privilege. Within the Company Portal app, the device administrator role is one that the Company Portal needs to manage your device. - Setup is needed on the MS portal console for these applications to deploy. - The only configuration keys supported are the default channel and the tenantid. McAfee MVISION Mobile - Microsoft Intune Integration Guide 16

17 Device Actions, Policies and Remediation The McAfee integration with Microsoft Intune provides a way to block access to company data such as and other services. Compliance policies can be used to allow only devices below a defined device threat level to access certain data and services. If a threat is detected on a device and that threat has an MDM action of Inform EMM, then MVISION Mobile Console sends the new device threat level of that device to Microsoft Intune. The device threat level is the highest threat event classification that is pending for that device, also known as the Risk Posture. To set Intune to take actions when a device falls below a defined threat level, in the Intune portal on Azure, navigate to Device Compliance and click Policies. Create policies for each OS Platform in your environment by clicking on the + Create Policy. Enter the name of the policy, a short description and choose the platform. In the next page that shows up click Device Health and select the minimally safe Device Threat Level for this platform. Options are the following: - Secured - Low - Medium - High It is recommended to set it to Medium so that when the device has a High Device Threat level it makes the device non-compliant. When a Critical threat is detected by the device application, it corresponds to the High Device Threat Level in Intune. Conditional access policies prevent a non-compliant device from accessing those as defined resources setup by our Intune Administrator. McAfee MVISION Mobile - Microsoft Intune Integration Guide 17

18 Then navigate to the Policy page in MVISION Mobile Console and select the MVISION Mobile Console group you want to target. For each threat classification that you want Microsoft Intune to know about, set the MDM Action column to Inform EMM. For situations where the threat can be mitigated or is no longer present, set the Mitigation Action column to Inform EMM as well and the Device Threat Level of the device is adjusted accordingly. The figure below shows the MVISION Mobile Console Policy page with the Inform EMM actions. Enable the Connector in the Intune Console The connector needs to be set up on the Azure website. This allows Intune to synchronize the device data with McAfee. Without setting these attributes on the connector, Intune device compliance is disabled. After logging into the Intune console on the Azure website, perform the following steps: 1. Under All Services navigate to Device compliance. 2. Click on Mobile Threat Defense. McAfee MVISION Mobile - Microsoft Intune Integration Guide 18

19 3. Click the + Add button to create the connector, if it does not already exist. 4. From the pull-down menu select Zimperium from the list. 5. Once the connector exists, edit and toggle the connection options so that they are On as shown below for both Android and ios devices as required for your deployment. The Block unsupported OS versions remains off. On - Connect Android devices of version and above to Zimperium On - Connect ios devices version 8.0 and above to Zimperium On - Enable App Sync for ios Devices Off - Block unsupported OS versions McAfee MVISION Mobile - Microsoft Intune Integration Guide 19

20 Note: Enabling the app sync option below for ios devices allows McAfee to request the ios app data from Intune to use for threat analysis purposes. It is recommended to ensure this option is On. The initial sync does not contain the ios apps until the connector has this option enabled. Without the connect device options on, device compliance is disabled (threats are not reported). Note: The link to Open the Zimperium admin console is a live link that opens a new window and perform Single-Sign-On to your specific console and is not required to execute. When the connector is in an Available status, you can verify the synchronization by going to the Devices or Users pages in the MVISION Mobile Console and see that they are showing up. The device entries in the MVISION Mobile Console are greyed out until the user starts up MVISION Mobile App and activates the app. When the connector is in an Enabled status, threat information and device compliance is then reported back to Intune, along with app sync for ios devices (if the options are enabled as above). McAfee MVISION Mobile - Microsoft Intune Integration Guide 20

21 Appendix A - ios User Experience Upon a successful enrollment in Intune, several apps are pushed down to your device. Two of them should have been: 1) ios McAfee MVSION Mobile App: 2) ios Microsoft Authenticator: The McAfee MVISION Mobile app needs to be started either manually by pressing on it or a link can be sent to the user via text or that they can then press, as described in the ios McAfee MVISION Mobile Platform guide. Either way, when McAfee MVISION Mobile starts up in an Intune environment, it first tries to authenticate via Azure credentials with Microsoft Authenticator. 1) The first thing the User sees is a request saying McAfee MVISION Mobile wants to open Authenticator. The user should press on Open 2) The Authenticator screen starts up and a notification pops up stating that Authenticator Would like to Send You Notifications. The user should press Allow to continue. 3) At this point it is possible that the user is interrupted by multiple notification and requests from McAfee MVISION Mobile to allow to access certain items. The user should Allow these requests. 4) When done with the requests, the user should see a screen in Microsoft Authenticator showing them their user ID from Azure and asking them to type in the Azure password. The user should enter their password and press sign in. 5) After the sign in or activation process, McAfee MVISION Mobile is automatically opened up again and it should display the main dashboard showing that it is protecting the device. 6) If the authentication failed, the user is prompted to enter their activation information. If this occurs, the SSO with Azure failed and some investigation is required to figure out the reason. McAfee MVISION Mobile - Microsoft Intune Integration Guide 21

22 Appendix B - Android User Experience Upon a successful enrollment in Intune, several apps are pushed down to your device. One of them should have been ios McAfee MVISION Mobile Threat Detection Application: The MVISION Mobile Threat Detection app needs to be started either manually by pressing on it or a link can be sent to the user via text or that they can then press, as described in the Android MVISION Mobile Threat Detection Application Platform guide. Either way, when MVISION Mobile Threat Detection Application starts up in an Intune environment, it first tries to authenticate via Azure credentials. Once started the screen on the left is displayed showing that the user is logging in using the SSO Azure credentials. The user does not need to input a password. When this is completed, the user is logged in and MVISION Mobile Threat Detection Application shows as Protecting the device. McAfee MVISION Mobile - Microsoft Intune Integration Guide 22

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