User Guide. This user guide explains how to use and update Max Secure Anti Virus Enterprise Client.

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2 Contents 2 Contents Introduction... 3 System Requirements... 4 Technical Support Overview... 7 Scan... 8 Cleaning of Detected Threats... 8 Scan Options Exclude Recovering of Excluded Threats Recover Options Internet Fix Product Information USB Manager Firewall Network Filter Application Rules... Error! Bookmark not defined. Updating Max Secure Anti Virus... 20

3 Introduction 3 Introduction Max Secure Anti-Virus Enterprise Edition (Max Secure AVEE) delivers market-leading solutions that help manage, simplify, and secure complex IT environments. Max Secure Anti Virus benefits educational institutions, health-care facilities, libraries, government organizations, and corporations. Max Secure Anti-Virus Enterprise provides protection from security threats without slowing down computers due to very fast and lean scanner. It gives you powerful anti-virus, anti-rootkit and antispyware and Firewall software in-one that protects you against today s highly complex malware threats and a complete layered security solution. Max Secure Anti Virus Client protects workstations from the following threats: Adware Rogue Security Programs Root kits Spyware Trojan Worms Mass Mailers Viruses Max Secure Antivirus Client can be installed through Max Secure Antivirus Server on any number of machines through File Sharing, msi installer, IIS web sharing or manually.

4 System Requirements 4 System Requirements The following minimum system requirements are needed to run Max Secure Anti Virus Enterprise Client: 521 MB of RAM available 1 GB of free hard disk space Internet Connectivity for Live Updates Client can be installed on any Windows Operating System starting from Windows 2000 to Windows 10. Windows 2000 Professional with Service Pack 4 Windows XP (32-bit) or Windows XP (64-bit) Windows Vista all versions (32-bit or 64 bit) Windows 7 all versions (32 or 64 bit) Windows 8 all versions (32 or 64 bit) Windows 10 all versions (32-bit or 64 bit)

5 Technical Support 5 Technical Support Every effort has been made to design this software for ease of use and to be problem free. If you encounter any issues, you can get help from many different resources such as , Chat and Phone. Phone: Website: Live Chat: (available in India only) info@maxpcsecure.com

6 6 This chapter explains how to use Max Secure Anti Virus. Overview Scan Exclude Recover Options USB Manager Firewall

7 (if you don t have client setup exe you can get it from server path To access server type in your browser http://...server ip.

7 7 (if you don t have client setup exe you can get it from server path To access server type in your browser ip... /MaxAVEE take as per your client windows Os 32bit /64 bit by clicking on it. ) Overview You can check Scan Status, Update Status and Active Protection Status from Overview tab. Figure 1 - Overview User Interface Scan Status: In the Scan Status section you can see information of Last Scan and Next Scan. You can start scanning by clicking on Scan Now button. Update Status: Here you can find Last Live Update Date and Threat Definition Version number. You can update Max Secure Anti Virus Client by clicking on Update Now button. Active Protection: You can check Active Protection is enabled or disabled from here.

8 Scan 1. Click on Scan button present on Main UI. 2. Select the scan option you want to perform. There are three Scan Options available - Quick Scan, Full Scan and Custom Scan. 3.

8 8 Scan 1. Click on Scan button present on Main UI. 2. Select the scan option you want to perform. There are three Scan Options available - Quick Scan, Full Scan and Custom Scan. 3. Click on Start Scan button. While Max Secure Anti Virus scan is running, Figure 2 - Scan User Interface If you want to pause scanning for some time then you can do it by clicking on the Pause Scan button. When you wish to resume scan then click on the Resume button. You can stop the scanning by clicking on the Stop Scanning button. Cleaning of Detected Threats After scanning is complete, Max Secure Anti Virus will display a list of threats it detected on your PC with Quarantine action status. The following information about each threat is displayed: 1. Threat Level 2. Threat Type 3. Threat

9 9 4. Action 5. Threat Information Link Figure 3 - Scan Result Select the threats which you want to clean then click on clean button. Max Secure Anti Virus will clean all the selected threats.

10 10 Scan Options Max Secure Anti Virus provides three types of scans: Quick Scan will scan for the current operating system only. Full Scan will scan your complete PC including the operating system, program files as well as your files and documents. If your PC has more than one hard drive on it, you can select which hard drive you would like to scan in the Full Scan option. This is done by checking the appropriate checkbox before the hard drive letter (e.g. C :) in the Full Scan window. Rootkit: Rootkit Scan is based on generic, heuristics scan. A rootkit is a set of software tools intended to hide running processes, files or system data from the operating system. A rootkit substitutes malicious code in place of legitimate Operating System routines. It does so in a highly stealth-like manner by turning off certain security routines. They are difficult to detect. Rootkits are difficult to clean as they in granulate deeply within the Registry and system files. Deep: Deep Scan option does special threat scan throughout the drive so that Max Secure Anti Virus catches more special threat entries. It takes more time in first scan but subsequent scan will take less time to scan special threat on the drive. Custom Scan will scan only the selected locations by the user. Please Note: When you are running the full scan for the first time the application maps the signatures first and so takes long time for scanning the PC for the first time, also it depends on the processor speed of the PC and the total Hard Drive space that you have. But if you try to do the full scan second time it will not take so long.

Exclude 11 With the help of this option, user can select the threat by name or by particular entry that he/she doesn't want to be scanned by Max Secure Anti Virus.

11 Exclude 11 With the help of this option, user can select the threat by name or by particular entry that he/she doesn't want to be scanned by Max Secure Anti Virus. The Exclude window displays a list of the threat name and scanned entry path on your PC it detected during the last scans. You can select any threat name or particular threat entry that you d like to exclude by checking the checkbox (es) provided before the threat name(s) or entry. The Select All checkbox lets you select all the threat in the list at one go. Click the Exclude button to exclude the selected threat from the next scan. These excluded threat or particular entry will not be scanned the next time onward. The excluded threat can be scanned again if you later decide to do so by clicking on the Recover button near this Exclude window. As before, select the threat name or entry you'd like to recover before clicking on Recover. Figure 4 - Exclude User Interface Recovering of Excluded Threats With the help of this option, you can recover threat that you previously excluded from scans. The second list on this Exclude window consists of threat that you have chosen to exclude from scans. Select the programs that you want to be scanned and click on Recover.

12 12 Next time when you scan the PC, these threat will be scanned for and will be shown in the list if found on your PC.

13 Recover Click on Recover button in the main window and you will see all of the threats that you had quarantined so far. Your PC is safe and isolated from these threats.

13 13 Recover Click on Recover button in the main window and you will see all of the threats that you had quarantined so far. Your PC is safe and isolated from these threats. After quarantining threats found during a scan, you can either delete these malicious programs or recover them out of quarantine vault from here. Recovering them will result in all the threats becoming active again and your PC will become infected. So recover with caution. Figure 5 - Recover User Interface To recover any threat entry and do not want Max Secure Anti Virus to scan it again, click on Recover & Exclude button. To recover the threat, click on Recover button. To permanently remove the programs from your system, click on Delete button. Please Note: 1. Quarantine has already disabled the threat but the programs will remain on your PC in a dormant stage and can not cause any harm. 2. Threats Deleted using the Delete option are permanently removed and cannot be recovered.

14 14 Options From Options tab you can fix your Internet connection and also view the Product Information. Figure 6-Options User Interface Internet Fix Max Secure Anti Virus displays a list of installed network drivers on your PC. If you want to fix Internet problems on your PC, click on the Fix Internet button. This will restore to your PC the original list of LSPs that were installed during your operating system's installation. Any LSPs installed by users or programs since then will be removed. If you want to export the list to a file for future reference, click on Export. In the window that opens, select the name and location of the text file that you wish to save the list in and click OK. The list will be saved in that location with that name. Warning: Use this option only if you have Internet connection or network problems. If you use this option without any purpose, some valid applications using LSPs may stop working properly. Product Information The Product Information section displays the versions of various Max Secure Anti Virus engines in the system. These version numbers are updated every time you run Live Update and the corresponding engines are updated. This section also displays the last date when Live Update was run.

15 15 USB Manager Scan Setting Scan Removable Devices: Checking this option will scan removable devices which user attached to the PC. Manual: On selecting this option, any time a removable device is attached to the PC, a popup window will open with options - Scan and Cancel. Clicking on Scan would scan the removable devices only. Auto: On checking this option, any time a removable device is attached to the PC; Max Secure Anti Virus will start scanning. This will only scan the removable devices. USB Secure Autorun.inf Block: The Auto Run function in Windows can launch installers and other programs automatically when you insert a CD or flash drive, but this convenience poses a serious security risk. Every recent version of Windows has features known as AutoPlay and AutoRun. These functions are designed to launch applications automatically from an external device containing the necessary AutoRun information. This is what causes an installer window to pop up when you insert a software disc into your CD or DVD drive, for example, or makes a pop-up menu icon appear in the taskbar tray when you insert a USB flash drive. However convenient this might be, unfortunately, AutoRun also opens a huge door for viruses, Trojan horses, and worms. All it takes is a USB flash drive with an autorun.inf file and an executable in its root. Once inserted, a worm launched in this manner can infect every disk partition it finds, jumping from computer to computer as network users connect to an infected drive. USB Manager allows you to block autorun automatically so that you have control over when contents of USB drive run on your PC or not.

16 16 Figure 7- USB Manager User Interface Total Block: This is a very useful feature. These days data protection is very important where anyone can connect USB to your PC or company PC and download all the information on the drive and take away. This unauthorized access is now manageable using a password. This feature can totally secure your PC from unwanted programs running on your PC from USB device. Password Protection: When you set the password in Password Protection section then as soon as you attach a removable device to the PC; it will ask for password to open Removable Device Scan window.

17 Firewall A firewall is a piece of software or hardware that helps screen out hackers, viruses, and worms that try to reach your computer over the Internet.

17 17 Firewall A firewall is a piece of software or hardware that helps screen out hackers, viruses, and worms that try to reach your computer over the Internet. If you are a home user or a business user, using a firewall is the most effective and important first step you can take to help protect your computer. Max Secure Firewall provides a robust way to effectively filter network traffic, prevent malicious behavior, protect running processes and filter web content. It provides filtering of I/O requests at the kernel and user levels. Max Secure Firewall is one of the best defenses against malicious software attacks on your system. Network Filter The network filter is an IP Based rule which helps in restricting any application to connect to a remote machine. Here you can specify a range of IP Address along with the port that should be blocked or allowed. The following example shows where you want the client to be allowed full access to the Local Intranet inbound and outbound. Figure 8- Network Filter User Interface

18 18 Figure 9 Firewall Insert IP User Interface Figure 10 Firewall Insert IP User Interface The added Network Monitor Rule for will be blocked by Max Secure Firewall & will displayed like below,

19 Figure 11 Blocked by Max Secure Firewall Browser Edit: By using this button provided at Network Monitor user can edit the already added Network Monitor Rules by selecting the rule from User added

19 19 Figure 11 Blocked by Max Secure Firewall Browser Edit: By using this button provided at Network Monitor user can edit the already added Network Monitor Rules by selecting the rule from User added only. The rules added from system cannot be edited anyway as they are default websites and marked as Default Black List. Delete: By using this button provided at Network Monitor UI user can Delete the Network Monitor Rules Added by him i.e. by user. The rules added from system cannot be deleted anyway as they are default websites and marked as Default Black List. Save: By using this button provided at Network Monitor UI user can save the total changes done by him that may be either added any new rule or Edited ant existing rule or it may be deleted any rule from Network Monitor List.

Updating Max Secure Anti Virus 20 Updating Max Secure Anti Virus Max Secure is continuously updating database of virus, spyware, bad cookies, bad BHOs and bad ActiveX controls for your protection.

20 Updating Max Secure Anti Virus 20 Updating Max Secure Anti Virus Max Secure is continuously updating database of virus, spyware, bad cookies, bad BHOs and bad ActiveX controls for your protection. You can benefit from these updates using the Update Now button present in Update Status section of Overview tab. After clicking on the Update Now button; Live Update window opens which downloads the latest versions of the database file, version file and other files necessary to update your copy of Max Secure Anti Virus. Figure 12- Live Update User Interface

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