Stonesoft User Agent. Release Notes for Version 1.1.3

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1 Stonesoft User Agent Release Notes for Version Created: November 26, 2012

2 Table of Contents What s New... 3 Features... 3 Enhancements... 3 Fixes... 3 Changes... 4 System Requirements... 4 General Requirements... 4 Operating Systems... 4 Build Version... 4 Product Binary Checksums... 4 Compatibility... 5 Installation Instructions... 5 Known Issues... 5

3 What s New Features No major new features are included in this maintenance version. Enhancements Feature Performance improvement Description Performance of fetching user information from Active Directory is enhanced. Fixes Problems described in the table below have been fixed since StoneGate User Agent version A workaround solution is presented for earlier versions where available. Synopsis User Agent may make Active Directory server slow (#81668) User Agent may not work if domain has long computer names (#83740) User Agent may sometimes not be able to connect to Active Directory (#84625) User Agent installer may hang during installation (#85930) User Agent service may leak memory (#86057) User Agent may not recover from lost connection to Domain Controller (#86407) User Agent service may not always stop correctly (#87169) User Agent service may crash when it writes diagnostics (#87421) Possible performance issues under heavy traffic (#87892) Some combinations of username and domain name do not work (#86840) User Agent may stop responding when configuration changes (#86852) Description The User Agent may make the Active Directory server slow by causing an excessively high CPU load for the svchost.exe Windows process. The User Agent may not work if the domain has computer names that are longer than 15 characters. The User Agent may sometimes not be able to connect to the Active Directory. The following error is shown: "Access Denied". The User Agent installer may hang during installation. The User Agent service may leak memory in environments that have a large number of users. The User Agent may not recover from a lost connection to the Domain Controller. The User Agent service may not always stop correctly due to incorrect service state handling. The User Agent service may stop and restart when it writes diagnostics. The User Agent service could become unresponsive when it reads a large number of Windows events. User names entered in the forms domain.local\user or domain\user are not recognized. The User Agent service may stop responding when the User Agent's configuration changes. Workaround for Previous Versions Restart the User Agent service to clear the memory leak. Restart the User Agent service. 3 Stonesoft User Agent Release Notes for Version 1.1.3

4 Changes Before upgrading to this version, note the changes below that may affect your environment. Change User Agent requires Domain Administrator rights Description When the User Agent runs on a remote server and polls the Domain Controllers over the network, the user account that the User Agent runs on must belong to the Domain Administrators group. System Requirements General Requirements Hard disk space: 300 MB of free disk space Memory: 512 MB Mouse or other pointing device SVGA (800x600) display or higher IPv4 TCP/IP installed and configured Operating Systems Windows Server 2003 SP2 or higher Windows Server 2008, 32-bit and 64-bit versions Windows Server 2008 R2 Build Version The Stonesoft User Agent version build version is 26. Product Binary Checksums User_Agent_Installer exe MD5SUM e4cb6738f9bfc0aac8196c13307f3871 SHA1SUM f036fa5fed77672ec0b43efbfd18be935a69d11e 4 Stonesoft User Agent Release Notes for Version 1.1.3

5 Compatibility Stonesoft User Agent version is recommended to be used with the following Stonesoft component versions: Component Minimum Compatible Version Recommended Version Stonesoft Management Center Latest 5.3 or 5.4 maintenance version Stonesoft Firewall/VPN Latest 5.3 or 5.4 maintenance version Installation Instructions Before installing the User Agent software, configure the necessary elements in the Stonesoft Management Center as instructed in the section titled Enabling Access Control by User in the Administrator s Guide PDF or the Management Client Online Help. The User Agent software can be installed either locally on the Domain Controller or on another Windows system in the domain. If there is only one Domain Controller, and the User Agent is installed on it, install the User Agent on the Domain Controller as instructed in the section titled Installing User Agents in the Administrator s Guide PDF or the Management Client Online Help. Otherwise, configure the Windows environment and install the User Agent as instructed in How-To #7023: Preparing the Windows Environment and Installing the User Agent. Known Issues The current known issues of Stonesoft User Agent version are described in the table below. For an updated list of known issues, consult our Web site at Synopsis Description Workaround User Agent requires Domain Administrator rights (#86228) When the User Agent runs on a remote server and polls the Domain Controllers over the network, the user account that the User Agent runs on must belong to the Domain Administrators group. 5 Stonesoft User Agent Release Notes for Version 1.1.3

6 Copyright and Disclaimer Stonesoft Corporation. All rights reserved. These materials, Stonesoft products, and related documentation are protected by copyright and other laws, international treaties and conventions. All rights, title and interest in the materials, Stonesoft products and related documentation shall remain with Stonesoft and its licensors. All registered or unregistered trademarks in these materials are the sole property of their respective owners. No part of this document or related Stonesoft products may be reproduced in any form, or by any means without written authorization of Stonesoft Corporation. Stonesoft provides these materials for informational purposes only. They are subject to change without notice and do not represent a commitment on the part of Stonesoft. Stonesoft assumes no liability for any errors or inaccuracies that may appear in these materials or for incompatibility between different hardware components, required BIOS settings, NIC drivers, or any NIC configuration issues. Use these materials at your own risk. Stonesoft does not warrant or endorse any third party products described herein. THESE MATERIALS ARE PROVIDED "AS-IS." STONESOFT MAKES NO WARRANTIES, EXPRESS OR IMPLIED, AS TO, THE INFORMATION CONTAINED HEREIN. IN ADDITION, STONESOFT MAKES NO EXPRESS OR IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE OR USE WITH RESPECT THE INFORMATION CONTAINED IN THESE MATERIALS. IN NO EVENT SHALL STONESOFT BE LIABLE FOR ANY INDIRECT, SPECIAL, CONSEQUENTIAL OR INCIDENTAL DAMAGES, INCLUDING, BUT NOT LIMITED TO, LOST PROFITS OR LOSS OR DAMAGE TO DATA ARISING FROM THE USE OF THESE MATERIALS, EVEN IF ADVISED IN ADVANCE OF THE POSSIBILITY OF SUCH DAMAGES. Trademarks and Patents Stonesoft, the Stonesoft logo and StoneGate are all trademarks or registered trademarks of Stonesoft Corporation. Multi-Link technology, Multi-Link VPN, and the Stonesoft clustering technology-as well as other technologies included in Stonesoft-are protected by patents or pending patent applications in the U.S. and other countries. All other trademarks or registered trademarks are property of their respective owners. Stonesoft Corporation Itälahdenkatu 22A FI Helsinki Finland Tel Fax Stonesoft Inc Crown Pointe Parkway Suite 900 Atlanta, GA USA Tel Fax Copyright 2012 Stonesoft Corporation. All rights reserved. All specifications are subject to change.

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