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1 Remote Access Clients for Windows 32-bit/64-bit R75 HFA1 EA Release Notes 31 January 2011

2 2011 Check Point Software Technologies Ltd. All rights reserved. This product and related documentation are protected by copyright and distributed under licensing restricting their use, copying, distribution, and decompilation. No part of this product or related documentation may be reproduced in any form or by any means without prior written authorization of Check Point. While every precaution has been taken in the preparation of this book, Check Point assumes no responsibility for errors or omissions. This publication and features described herein are subject to change without notice. RESTRICTED RIGHTS LEGEND: Use, duplication, or disclosure by the government is subject to restrictions as set forth in subparagraph (c)(1)(ii) of the Rights in Technical Data and Computer Software clause at DFARS and FAR TRADEMARKS: Refer to the Copyright page ( for a list of our trademarks. Refer to the Third Party copyright notices ( for a list of relevant copyrights and third-party licenses.

3 Important Information Latest Documentation The latest version of this document is at: For additional technical information, visit the Check Point Support Center ( Revision History Date Description 31 January 2011 Initial version Feedback Check Point is engaged in a continuous effort to improve its documentation. Please help us by sending your comments (mailto:cp_techpub_feedback@checkpoint.com?subject=feedback on Remote Access Clients for Windows 32-bit/64-bit R75 HFA1 EA Release Notes).

4 Contents Important Information... 3 Introduction... 5 What's New in this Release... 6 R75 Remote Access Clients Feature Comparison... 7 New SCV Features... 8 Testing the Windows Security Monitor Check... 8 Editing trac_client_1.ttm... 8 Upgrading from SecureClient... 9 Requirements System Requirements Build Numbers Installation Installing the Hotfix Upgrading Clients to This Release Uninstalling the Hotfix Resolved Issues Known Limitations... 14

5 What's New in this Release Introduction The release of Endpoint Security VPN R75 introduced the Next Generation of SecureClient, including 64-bit support. This release, R75 HFA1, adds new features and two additional VPN Clients: Check Point Mobile for Windows and SecuRemote R75. All R75 HFA1 Remote Access clients give remote access users seamless and secure connectivity to corporate resources. They establish an encrypted and authenticated IPSec tunnel with Check Point Security Gateways. We recommend that you read this document before installing R75 HFA1 Remote Access clients. If you already installed the Endpoint Security VPN R75 Hotfix on gateways, you are not required to install a new hotfix to use the new features of the R75 HFA1 Remote Access clients. Related Documentation: R75 Remote Access Clients HFA1 Administration Guide ( R75 HFA1 Endpoint Security VPN User Guide ( R75 HFA 1 Check Point Mobile for Windows User Guide ( R75 HFA1 SecuRemote User Guide ( R75 Remote Access Clients HFA1 Release Notes ( For SecureClient features supported in R75 Remote Access Clients, see sk56580 ( Introduction Page 5

6 What's New in this Release What's New in this Release Endpoint Security VPN Replaces SecureClient and Endpoint Connect. Enterprise Grade Remote Access Client with Desktop firewall and compliance checks. Secure Configuration Verification (SCV) is integrated with Windows Security Center to query the status of antivirus, Windows updates, and other system components. Integrated desktop firewall, centrally managed from Security Management Server. In-place upgrade from Endpoint Security VPN R75. Requires Endpoint Container and Endpoint VPN Software Blade. Check Point Mobile for Windows New Enterprise Grade Remote Access Client. Secure Configuration Verification (SCV) is integrated with Windows Security Center to query the status of antivirus, Windows updates, and other system components. In-place upgrade from Endpoint Connect. Requires Mobile Access Software Blade on the Security Gateway. SecuRemote R75 Replaces SecuRemote client. Basic remote access functionality. Unlimited number of connections for Security Gateways with the IPsec VPN blade. Does not require a license. Introduction Page 6

7 What's New in this Release R75 Remote Access Clients Feature Comparison Feature Endpoint Security VPN R75 Check Point Mobile for Windows R75 Secu- Remote R75 Description IPSEC VPN Tunnel Yes Yes Yes All traffic travels through a secure VPN tunnel. Security Compliance Check Integrated Desktop Firewall Yes Yes No Monitor remote computers to confirm that the configuration complies with organization's security policy. Yes No No Integrated endpoint firewall centrally managed from a Security Management Server Split Tunneling Yes Yes Yes Encrypt only traffic targeted to the VPN tunnel. Hub Mode (Route all traffic) Dynamically Optimized Connection Method Yes Yes No Pass all connections through the gateway. Yes Yes Yes When IPSEC connectivity is not possible, automatically connect over TCP port 443 (HTTPS port). Multi Entry Point Yes Yes Yes Client seamlessly connects to an alternative site when the primary site is not available. Office Mode IP Yes Yes No Each VPN client is assigned an IP from the internal office network. Auto Connect and Location Awareness Yes Yes No Intelligently detect if the user is outside the internal office network, and automatically connect as required. If the client senses that it is inside the internal network, the VPN connection is terminated. Roaming Yes Yes No Tunnel and connections remain active while roaming between networks. Always Connected Yes Yes No VPN connection is established whenever the client exits the internal network. Secure Domain Logon Hotspot Detection and Integrated Hotspot Registration Yes Yes Yes VPN tunnel and domain connectivity is established as part of Windows login allowing GPO and install scripts to execute on remote machines. Yes Yes No Makes it easier for users to find and register with hotspots to connect to the VPN through local portals (such as in hotels or airports). Required License Endpoint Container + Endpoint IPSec PN Software Blade Mobile Access Software Blade Free Client Introduction Page 7

8 Editing trac_client_1.ttm New SCV Features This release includes these new SCV(Secure Configuration Verification) checks: Windows Security Monitor - Verifies that components monitored by Window Security Center are installed and enforced (for example, check if there is Anti-virus installed and running). You can define which components you want to check. To configure Windows Security Monitor check, see the Secure Configuration Verification section of the R75 VPN Clients HFA1 Administration Guide ( To try it, see Testing the Windows Security Monitor Check (on page 8). ScriptRun - Runs a specified executable on the client machine and checks the return code of the executable. For example, a script can check if a certain file is present on the client machine. It can perform additional configuration checks that you choose. This release includes these new SCV Global Parameters: scv_checks_intervals - Lets you change the default interval after which the SCV checks run. allow_non_scv_clients - Lets you allow gateway connection from clients that do not have SCV, such as SecuRemote R75. skip_firewall_enforcment_check- Lets you allow gateway connection from clients that do not have a firewall enforce, such as SecuRemote R75 or Check Point Mobile for Windows. Testing the Windows Security Monitor Check If you have used SCV in the past and want to try out this new SCV check, you can test it with an example file. To test the Windows Security Monitor check: 1. Download the Windows Security Monitor Example local.scv file ( 2. On your Security Management Server, go to $FWDIR/conf directory. 3. Back up the local.scv file. 4. Replace the current local.scv file with the file that you downloaded. 5. Install policy on the gateways from the SmartDashboard. 6. Test the Windows Security Monitor check. 7. When you finish testing it, replace the example local.scv file with your previous local.scv file. 8. Configure the Windows Security Monitor check according to the instructions in the Administration Guide. See the R75 VPN Clients HFA1 Administration Guide ( for more details on all of the new SCV checks and parameters. Editing trac_client_1.ttm You can edit the trac_client_1.ttm configuration file for many reasons. See the R75 Remote Access Clients Administration Guide ( When you open it, you must make sure to use an editor that does not convert files to DOS format - it must remain in UNIX format. If you do convert the file to DOS, you must convert it back to UNIX. You can use the dos2unix command, or open it in an editor that can save it back in a UNIX format. Introduction Page 8

9 Upgrading from SecureClient Upgrading from SecureClient Environments with SecureClient already deployed can be easily upgraded to Endpoint Security VPN or Check Point Mobile for Windows. Clients who had SecuRemote client can use the same steps to upgrade to SecuRemote R75. The SmartDashboard for different versions of management servers is different. Use the documentation for the SmartDashboard that you have. If you have NGX R65 SmartCenter server, see Upgrading to R75 Remote Access Clients on NGX R65 SmartCenter server ( If you have the R70.40 Security Management Server, see Upgrading to R75 Remote Access Clients on R70.40 Security Management ( If you have the R71.30 Security Management Server, see Upgrading to R75 Remote Access Clients on R71.30 Security Management ( For SecureClient features supported in R75 Remote Access Clients, see sk56580 ( Introduction Page 9

10 System Requirements Requirements System Requirements R75 Remote Access Clients requires a supported gateway version. Management Server and Gateway: These Check Point versions support R75 Remote Access Clients: All supported platforms for Check Point NGX R65 HFA 70 (R65.70) with NGX R66 Management plug-in - Requires R75 Remote Access Clients gateway hotfix. All supported platforms for Check Point R Requires R75 Remote Access Clients gateway hotfix. All supported platforms for Check Point R Does not require R75 Remote Access Clients gateway hotfix. All supported platforms for Check Point R75 - Does not require R75 Remote Access Clients gateway hotfix. SecuRemote R75 is not supported on Check Point R75. Note - Check Point R75 is a gateway and security management version. It is not directly related to R75 Remote Access Clients. See the Release Notes of the specific Check Point version for the supported platforms. Notes - R75 Remote Access Clients support VPN gateway redundancy with Multiple Entry Point (MEP). You can install the R75 Remote Access Clients package on multiple gateways and must install it on the server to enable MEP. The server and gateway can be installed on open servers or appliances. On UTM-1 appliances, you cannot use the WebUI to install Endpoint Security VPN. Clients: R75 Remote Access Clients can be installed on these platforms: Microsoft Windows XP 32 bit SP2, SP3 Microsoft Windows Vista 32 bit and 64 bit SP1 Microsoft Windows 7, all editions 32 bit and 64 bit Build Numbers The build number of the R75 Remote Access Clients for HFA1 is To check this: Right-click the Client icon and select Help > About. The build number of the R75 Remote Access Clients on the gateway before you install an R75 HFA1 package is Note - To change the build number: Put a trac.cab file with the HFA1 client on the gateway. Change the build number in the trac_ver.txt file to , as described in Upgrading Clients to This Release (on page 12). Requirements Page 10

11 Installing the Hotfix Installation If this is a new installation of R75 Remote Access Clients, you must install the R75 Remote Access Clients Hotfix on the gateways that will manage the remote access client traffic. If you already installed the Endpoint Security VPN R75 Hotfix on gateways, you are not required to install a new hotfix to use the new features of the R75 HFA1 Remote Access clients. In This Section Installing the Hotfix 11 Upgrading Clients to This Release 12 Uninstalling the Hotfix 12 Installing the Hotfix Install the R75 Remote Access Clients hotfix on gateways or standalone, self managed gateway deployments. If you have R71.30 installed on a gateway, it can support R75 Remote Access Clients. It is not necessary to install a hotfix. For other supported gateway versions, install the hotfix. Before you install the hotfix: Before you install the hotfix, you must uninstall all hotfixes installed on the Security Management Server or gateways. To install the hotfix on a Security Gateway: 1. Download the hotfix from the Check Point Support Center ( 2. Copy the hotfix package to the gateway. 3. Run the hotfix: On SecurePlatform, Disk-based IPSO, and Solaris: [admin@gateway ~/hf]$ tar -zxvf hotfix_file.tgz [admin@gateway ~/hf]$./fw1_hotfix_flo_hfa_eve2_hf_553_ Do you want to proceed with installation of Check Point fw1 R70 Support FLO_HFA_EVE2 for Check Point VPN-1 Power/UTM NGX R65 on this computer? If you choose to proceed, installation will perform CPSTOP. (y-yes, else no):y If WebUI is enabled on the gateway, it must listen on a port other than 443. Otherwise, Endpoint Security VPN cannot connect. On Windows platforms, double-click the installation file and follow the instructions. 4. Reboot the Security Gateway. Installation Page 11

12 Upgrading Clients to This Release Upgrading Clients to This Release After you have the hotfix installed on the gateway, you can put a new R75 Remote Access Clients package on the gateway that clients will get when they connect to the gateway. To automatically update clients to this release of R75 Remote Access Clients or a future release, upgrade the client package on the gateway. Then all clients receive the new package when they next connect. If you have R71.30 with Mobile Access enabled, put the files in a different directory, as shown in the instructions. To distribute the R75 Remote Access Clients from the gateway: 1. On the gateway, in the $FWDIR/conf/extender/CSHELL directory, back up the TRAC.cab and trac_ver.txt files. If you have R71.30 with Mobile Access enabled, back up the TRAC.cab and trac_ver.txt files in: $CVPNDIR/htdocs/SNX/CSHELL 2. Download the R75 Remote Access Clients HFA1 cab file for automatic client upgrade. 3. Put the new TRAC.cab and ver.ini files in the same directory on the gateway: $FWDIR/conf/extender/CSHELL If you have R71.30 with Mobile Access enabled, put the files in: $CVPNDIR/htdocs/SNX/CSHELL 4. On a non-windows gateway, run: chmod 750 TRAC.cab 5. Edit the trac_ver.txt file in the directory and change the version number to the number in the new ver.ini. 6. Make sure the client upgrade mode is set: a) Open the SmartDashboard. b) Open Global Properties > Remote Access > Endpoint Connect. c) Set Client upgrade mode to Ask user (to let user confirm upgrade) or Always upgrade (automatic upgrade). d) Click OK. 7. Install the policy. When the client connects to the gateway, the user is prompted for an automatic upgrade of the newer version. If users had Endpoint Security VPN R75, it keeps the existing settings. If users had Endpoint Connect R73, it automatically upgrades to Check Point Mobile for Windows. Uninstalling the Hotfix If you need to uninstall the hotfix from a gateway: 1. Go to the installation directory: 2. Run: NGX R65.70: cd /opt/cpsuite-r65/ R70.40: cd /opt/cpsuite-r70/ NGX R65.70:./uninstall_fw1_HOTFIX_ENFI_HFA_EVE2_65_70_HF_385 R70.40:./uninstall_fw1_HOTFIX_FLO_HF_HA40_ Enter y at the prompt. 4. Reboot the Security Gateway. Note - R71.30 does not require a hotfix installation and therefore you cannot uninstall the hotfix from it. Installation Page 12

13 Uninstalling the Hotfix Resolved Issues These issues from Endpoint Security VPN R75 are resolved by this build of HFA 1: ID Description Manual proxy settings in the client are not applied. Workaround: Users set up the proxy in Internet Explorer and select the option in the Proxy window that uses Internet Explorer settings Some log file s ( such as trac_fwpkt.log and helpdesk.log) do not have an upper size limit and grow as the application runs. Workaround: Delete large log files manually as needed To use a pre-packaged MSI, you must create the trac.config file from a newly created site before the first connection is attempted Vista / Windows 7 may not be able to connect after awake from sleep. Workaround: Disconnect and re-connect SDL messages may be displayed for too short a time. Resolved Issues Page 13

14 Uninstalling the Hotfix Known Limitations These limitation apply to this release: ID Description R75 Remote Access Clients cannot run on the same machine as Endpoint Security client or ZoneAlarm A CRL fetch failure message may appear in the hotspot registration browser If you de-activate the SecureClient policy when Endpoint Security VPN and SecureClient are both used, the SecureClient policy will be re-activated after the machine is restarted The SCV RegMonitor check only checks keys under HKEY_LOCAL_MACHINE ATM (CLI) does not support SecureID (keyfob, pinpad) authentication When the client first connects, it may take some time before the Security Policy is updated and users will have to re-authenticate The SCV HotfixMonitor check is not supported on Windows Vista and Windows SDL auto-detect proxy is not supported Current implied rules and allowed outbound connections do not include proxy port customizations Installation requires administrator privileges DCE-RPC services are not supported by the Firewall SDL cannot be used simultaneously with SecureClient and Endpoint Security VPN. Workaround: De-activate it in one client Active ftp enforcement is a global flag. The Security Policy must either allow active ftp or block it for all rules The SCV user_policy_scv check is not supported. We recommend that you disable user_policy_scv in $FWDIR/conf/local.scv The firewall may block Windows logon or script downloads, if SDL is enabled. Workaround: Add inbound and outbound rules that allow traffic to and from the Domain Controller Client may cause heavy load of UDP 4500 traffic on router devices. Workaround: Disable Firewall/SPI in the router Pre-shared secret authentication method is not supported. This will be resolved in upcoming Security Gateway HFAs An Endpoint Connect R73 client cannot connect to a Endpoint Security VPN R75 HFA1 gateway that enforces a desktop firewall policy. Known Limitations Page 14

15 Uninstalling the Hotfix ID Description Gemalto's Classic 6.0 TPC Smart Cards are not supported in SDL mode with 64-bit operating systems. Workaround: See sk52700 ( When installing Endpoint Security VPN on Windows Vista or Windows 7, the computer may seem to hang or crash. If you see this happen, we recommend that you install Microsoft knowledge base # from: From Microsoft knowledge base: "Using two Windows Filtering Platform (WFP) drivers causes a computer to crash when the computer is running Windows Vista, Windows 7, or Windows Server 2008" Endpoint Security VPN R75 HFA1 uses WFP technology. If there is another software which uses this technology (for example, Anti-Spyware or Anti-Virus), you may need this Windows fix Endpoint Security VPN is not compatible with Dr. Web Anti-virus McAfee Anti-Virus Plus 2010 is not supported with R75 Remote Access Clients, if R75 Remote Access Clients are installed after McAfee. This issue does not exist with Enterprise McAfee products. There is a fix, explained in sk55441 ( Connection sessions may close after 15 minutes. Workaround: Extend IP lease duration (Gateway Properties -> Remote Access -> Office Mode -> Optional Parameters -> IP lease duration) The Primary-Backup MEP method cannot be mixed with the other methods (Firstto-Respond or Load-Distribution). For example: You set to use First-to-Respond for two gateways that have the same encryption domain. You set one gateway to use a backup gateway. Only the primary gateways will be in the MEP. The Backup will be ignored When the Route All Traffic feature is enabled, traffic to the loop back adapter goes to the gateway In environments that require Implicit MEP functionality, the Security Gateways must be the same Check Point version as the Security Management Server, and they must all have the Endpoint Security VPN hotfix installed. For example, if the server is R70.40, it is not compatible with an NGX R65 gateway. This limitation is not relevant for Manual MEP or non-mep environments Split DNS does not work when the Client is disconnected The User text field in the Connect window of the client may become disabled on rare occasions. Workaround: The user should restart the client Windows Security Center currently does not recognize the Endpoint Security VPN firewall. Therefore if the only enabled firewall is the Endpoint Security VPN firewall, Windows Security Center will say that no firewall is present. SCV does detect the Endpoint Security VPN firewall. If the Windows Security Monitor SCV check has NetworkFirewallRequired set to true, and SCV detects the Check Point firewall in a client, the client is considered compliant. Known Limitations Page 15

16 Uninstalling the Hotfix ID Description If a gateway with Endpoint Security VPN has the firewall disabled (the attribute enable_fw is set to false in the ttm configuration file): In R75 Endpoint Security VPN GA clients, SCV is also disabled. Clients that try to connect to a gateway that requires SCV will be considered non-compliant. In R75 HFA1 clients, only the firewall is disabled and the client can still be SCV compliant If administrators have SecuRemote installed on their computers and they generate a new MSI package with Endpoint Security VPN or Check Point Mobile for Windows as the selected product, the installations created from that package have this limitation: The Route All Traffic feature is disabled. To create new installations without this limitation, do one of these: Uninstall SecuRemote from the administrator's computer and then create the MSI package. Create the package from a different computer The path for where the Remote Access client is installed on client computers must contain more than 14 characters. If the path contains less than 14 characters you might experience unexpected behavior. For example: C:\Program Files\CheckPoint\Endpoint Security = more than 14 C:\temp = less than 14 We recommend that you use the default paths. Known Limitations Page 16

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