Comodo Online Storage Software Version 2.0

Transcription

1 Comodo Online Storage Software Version 2.0 Guide Version Comodo Security Solutions 525 Washington Blvd. Jersey City, NJ 07310

2 Table of Contents 1. Introduction System Requirements Installing Client Starting Client 'How To...' Tutorials How to Download and Install the COS Client How to Create an Online Storage Account Creating Your Online Storage Account through COS Signup page Creating Your Online Storage Account through Web Interface Creating Your Online Storage Account through Comodo Accounts Manager Interface Creating Your Online Storage Account Through Comodo BackUp Application How to Log into Your Account and Access Your Files from Anywhere Loggingin through COS Client Loggingin through COS Web Interface Loggingin through Comodo BackUp Application How to Upload Your Files to Online Storage Uploading Your Files through Client Uploading Your Files through Web Interface Uploading Your Files Through Comodo BackUp Application How to Schedule Regular Backups to Online Storage How to Automatically Synchronize Local Folders to Online Storage Setting for Automatic Synchronization of a Folder from Context Sensitive Menu Setting for Automatic Synchronization of a Folder through Comodo BackUp Application How to Restore Files/Folders from Your Online Storage Restoring Your Files/Folders Through COS Client Restoring Your Files Through COS Web Interface Restoring Your Files Through Comodo BackUp Application Managing Your Files on Online Storage Managing Your Files using the COS Client Managing Your Files using the Drop Box Drag and Drop Files to Online Storage Managing Your Files using Windows Explorer Copying/Moving Folder/Files Between Your Local System and Online Storage Space Creating New Folders in Your Online Storage Space Deleting Folders/Files from Your Online Storage Restoring Deleted Folders/Files Renaming Folders/Files in Your Online Storage Space Synchronization of Folders Managing Your Files Using the Web Interface Uploading Files to Your Online Storage Downloading Files from Your Online Storage Renaming Files/Folders at Online Storage Creating New Folder in Your Online Storage Copying Files among Folders in Your Online Storage Comodo Security Solutions Inc. All rights reserved 2

3 3.2.6.Moving Files among Folders in Your Online Storage Deleting Files from Your Online Storage Sharing your Files from Online Storage Viewing the Log of Your Activities on COS Using Live Help Launching and using the Service Getting Updates Diagnostics Viewing Your Account Details Upgrading Your Account Download the COS client and the Comodo Backup application Managing Your Account Uninstalling Client Appendix Comodo BackUp and Client About Comodo Comodo Security Solutions Inc. All rights reserved 3

4 1. Introduction (COS) is a fast, secure online storage service that provides essential disaster recovery for mission critical or otherwise important files in the event of damage, deletion or theft. Files and data of all types are stored on Comodo's highly secure servers and can be accessed over the Internet from anywhere in the world. In the event something goes wrong with your hard drive, or you lose your system in a disaster or to burglary, you can retrieve your precious files instantly by logging into your account and restoring the backedup files and data. Your Online Storage space can be mounted as a virtual drive simultaneously on multiple systems and you can manage your stored files using Windows Explorer as you would with any local drive or partition. Any changes made will be instantly visible on all other computers that are configured to connect to this virtual drive. In addition, your online drive is accessible by programs such as Windows Media Player and itunes, so you can listen to music from this virtual drive directly as you would from your own system. Your account is not just for files and directories it can also be used to backup your mail and mail account settings, IM conversations, game saves, disks and partitions (sectorbysector image), registry keys and more. service can also be accessed through an intuitive web interface at without the need of COS client installed in a computer. The web interface has a streamlined tab structure. The files are sorted depending on their types and are listed under the respective tabs. This enables easy identification of the files you want to access at any moment. You can upload files from any computer, download files to any computer from your online storage, rename files on your online storage space and much more, from through the Web Interface directly. Guide Structure This guide is intended to take the user through the installation, signup for online storage account and use of Comodo Online Storage Client. Introduction System Requirements Installing Client Starting Client 'How To...' Tutorials How to Download and Install the COS Client How to Create an Online Storage Account How to Log into Your Account and Access Your Files from Anywhere How to Upload Your Files to Online Storage How to Schedule Regular Backups to Online Storage How to Automatically Syncronize Local Folders to Online Storage How to Restore Files/Folders from Your Online Storage Managing Your Files on Online Storage Managing Your Files using the COS Client Managing Your Files using the Web Interface Using Live Help Getting Updates Diagnostics Viewing Your Account Details Upgrading Your Account Download the COS Client and Comodo BackUp Application Managing Your Account 2011 Comodo Security Solutions Inc. All rights reserved 4

5 Uninstalling Client Appendix Comodo BackUp and Client 1.1.System Requirements To ensure optimal performance of client, please ensure that your PC complies with the minimum system requirements: Supported Operating Systems Windows 7 (32bit and 64bit) Windows Vista (Home/Business/Ultimate) (32bit and 64bit) Windows XP SP2 (Home/Professional) (32bit and 64 bit) Windows 2003 Server (32bit and 64 bit) Windows 2008 Server (32bit and 64bit) Minimum Hardware Intel Pentium III Processor or higher 256 MB RAM 23 MB Disk Space 1.2.Installing Client Before you install (COS) client, read the installation instructions carefully and also review the system requirements listed in this chapter. Quit all other Windows programs before installing COS client as other interfere with the installation. After downloading the COS client setup file to your local hard drive, double click on Setup.exe to start the installation wizard. Step 1 Choosing the Interface Language The set up program will start automatically and the Select Setup language dialog is displayed. COS client is available in several languages. Select the language in which you want the COS client to be installed from the dropdown menu and click 'OK'. Step 2 End User License Agreement Complete the initialization phase by reading and accepting the End User License Agreement (EULA) Comodo Security Solutions Inc. All rights reserved 5

6 Read the EULA fully and click 'I Agree' to continue installation. If you want to cancel the installation, click 'Cancel'. Step 3 Select Installation Folder The next screen allows you to select the folder in your hard drive for installing the COS client. The default path is C:\Program Files\Comodo\ Comodo Security Solutions Inc. All rights reserved 6

7 If you want to install the application in a location other than the default location, click 'Browse' to choose a different location. Click the 'Back' button to review / change any of settings you specified before or click 'Install' to continue with installation process. Step 4 Setup Progress A setup status dialog box is displayed. You can see a progress bar indicating that the files are being installed. Step 5 Registration Authentication The Registration Authentication dialog is displayed. This step enables you to create a new account if you are a new user Comodo Security Solutions Inc. All rights reserved 7

8 If you are a new user, click the 'Create Account' button. You will be taken to the account signup page at to create a new account with. The detailed description on creating the new account is available in the section 'Creating Your Online Storage Account through COS Signup Page'. After creating the new account, enter your user name (your address) and password that you had given in user details. Note: You can also complete the installation without entering the username and password at this stage. But you will be asked to enter them while loggingin to your account through the COS client. If you already have a Account, enter your username (your address) and password. If you wish to sign up for news about Comodo products then select the check box 'Sign me up for news about Comodo products'. This is optional. If you wish to have more information on service, click 'Learn More...' link. You will be taken to the home page of COS web interface at Click 'Finish'. The installation will be completed and the client will be started. Also, a diagnostic report of the installation process will be displayed as a text file Comodo Security Solutions Inc. All rights reserved 8

9 1.3.Starting Client You can also access (COS) client through the Windows Start Menu, through the desktop shortcut or through the system tray icon. 1. Start Menu On installing (COS) client, the setup process creates an entry in the 'Programs' section of Windows Start Menu. You can start the COS client by clicking the 'Start' button and navigating to: Start > All Programs > Comodo > >. 2. Desktop Shortcut You can also start the COS client by doubleclicking or rightclicking and selecting open on the COS shortcut icon created on the desktop. 3. System Tray Icon On installation COS client creates a system tray icon displayed at the bottom right corner of the screen. You can double click on the system tray icon to start the client Comodo Security Solutions Inc. All rights reserved 9

10 Rightclicking on the system tray icon opens a context sensitive menu with options for configuring the client. Open If you are already logged in and if you select 'Open', the COS client displays the contents of the COS drive. If you are not logged in, the Login dialog opens. Show Drop Zone Displays the Drop Box for draganddrop operations (Default = Selected). If you uncheck it, the Drop Box will not be displayed for file draganddrop operations. Get more online storage Takes you to Comodo Online Storage purchase page, enabling you to signup for more online storage space, as per your requirement. Settings > Upload Print Screens Uploads the print screen image file, to the online storage in.jpg format into the 'Dropped' Files folder on every press of the Print Screen key. Help Opens the online help guide. The (COS) help guide contains detailed explanations of the functionality and usage of the application. The section Using Live Help explains other resources and options that are open to users who require further assistance. Tip: The online help guide can also be accessed by clicking 'About' from the from the right click options and clicking 'Help Online' from the 'About' Dialog. About Opens the About dialog and provides information about the application version, update status and copyright information. The 'About' dialog also has shortcuts to access the online help guide for COS and to get Live Person help from Comodo. Refer to Getting Live Help for more details. Sign Out Enables you to logout of your Comodo Online storage account with a single click Comodo Security Solutions Inc. All rights reserved 10

11 Exit Closes the client. 2. 'How To...' Tutorials The 'How To...' section of the guide contains guidance on using the (COS) client effectively. Click the links below to go to a specific tutorial. Download and Install the COS Client Create an Online Storage Account Log into your Account and Access Your Files from Anywhere Upload Your Files to Online Storage Schedule Regular Backups to Online Storage Automatically Synchronize Local Folders to Online Storage Restore Files from Your Online Storage Space 2.1.How to Download and Install the COS Client You can download the (COS) client from: After downloading the COS client setup file to your local hard drive, double click on wizard. Setup.exe to start the installation Step 1 Choosing the Interface Language The set up program will start automatically and the Select Setup language dialog is displayed. COS client is available in several languages. Select the language in which you want the COS client to be installed from the dropdown menu and click 'OK'. Step 2 End User License Agreement Complete the initialization phase by reading and accepting the End User License Agreement (EULA) Comodo Security Solutions Inc. All rights reserved 11

12 Read the EULA fully and click 'I Agree' to continue installation. If you want to cancel the installation, click 'Cancel'. Step 3 Select Installation Folder The next screen allows you to select the folder in your hard drive for installing the COS client. The default path is C:\Program Files\Comodo\ Comodo Security Solutions Inc. All rights reserved 12

13 If you want to install the application in a location other than the default location, click 'Browse' to choose a different location. Click the 'Back' button to review / change any of settings you specified before or click 'Install' to continue with installation process. Step 4 Setup Progress A setup status dialog box is displayed. You can see a progress bar indicating that the files are being installed. Step 5 Registration Authentication The Registration Authentication dialog will be displayed Comodo Security Solutions Inc. All rights reserved 13

14 If you are a new user, click the 'Create Account' button. You will be taken to the account signup page at to create a new account with. The detailed description on creating the new account is available in the section 'Creating Your Online Storage Account through COS Signup Page'. After creating the new account, enter your user name and password that you had given in user details. Note: You can also complete the installation without entering the username and password at this stage. But you will be asked to enter them while loggingin to your account through the COS client. If you are an existing user, enter your username and password. If you wish to sign up for news about Comodo products then select the check box 'Sign me up for news about Comodo products'. This is optional. If you wish to have more information on service, click 'Learn More...' link. You will be taken to the home page of COS web interface at Click 'Finish'. The installation will be completed and the client will be started. 2.2.How to Create an Online Storage Account You can create an Online Storage account with Comodo by the following methods: Through Signup page; Through web interface; Through Comodo Accounts Manager interface; Through Comodo BackUp application Creating Your Online Storage Account through COS Signup page The signup page is hosted at You can also 2011 Comodo Security Solutions Inc. All rights reserved 14

15 access the page by clicking 'Create Account' button at the Registration Authentication step, during installation of COS client in your system. The page allows you to select the package that meets your requirements. Note: If you want to try the service with a 5GB storage space/year for free click 'Try Now'. For more details on the procedure to signup for a free trial account, refer to Creating Your Online Storage Account through Web Interface. You can upgrade your account at any time for additional storage space and time. Click the 'Sign up Now' button beneath the package you choose. You will be taken to the order placement form. The subscription pack you chose will be displayed preselected in the Package dropdown. Select the subscription package you want to use from the drop down list. Enter the User Details and Contact Information in the respective sections Comodo Security Solutions Inc. All rights reserved 15

16 If you are a new customer, select 'New User' and enter all the required information. If you are already having an account with, select 'returning user'. You will need to enter only the address and your existing Comodo account password. Note: Fields marked with * are mandatory. Select your payment mode in the Payment Options section. Enter your Credit Card Details in the respective fields. Read the 'End User License and Subscriber Agreement' and accept to it by selecting 'I accept the Terms and 2011 Comodo Security Solutions Inc. All rights reserved 16

17 Conditions' checkbox. Click 'Place Order'. Your order will be processed and a confirmation will be sent from Comodo. You can use your address as user name and password you specified during the ordering process to login to your Comodo online storage space. See How to Login into Your Account and Access Your Files from Anywhere for more details Creating Your Online Storage Account through Web Interface The web interface for (COS) is available at The web interface allows you to create your online storage account (free trial) of 5GB for one year. You can upgrade your account at any time to get additional storage space. To create a new COS account 1. Visit Comodo Security Solutions Inc. All rights reserved 17

18 2. Click 'Register' from the topright. The Registration form will appear. 3. Enter your address in the first field. 4. Enter a password of your choice in the second field and reenter the password for confirmation in the third field. Your password should contain minimum eight characters 2011 Comodo Security Solutions Inc. All rights reserved 18

19 5. Click 'Register'. Your account will be created. You can now login to your account using your address as username and the password you entered during your account creation. You can use the same username and password to login to client installed in your computer Creating Your Online Storage Account through Comodo Accounts Manager Interface Visit the Comodo Accounts manager page at The 'Register or Log In' page will be displayed Comodo Security Solutions Inc. All rights reserved 19

20 Click the 'register' link. The 'Sign Up' page for all the services offered by Comodo will be displayed. Click 'Sign Up to Service' link. The SignUp Page will be displayed Comodo Security Solutions Inc. All rights reserved 20

21 Select the subscription package you want to use from the drop down list displayed. Enter your address in the 'Login' field and a password for account in the 'Password' and 'Password Confirmation' fields. Enter the User Details and Contact Information in the respective fields Comodo Security Solutions Inc. All rights reserved 21

22 Note: Fields marked with * are mandatory. Select your payment mode in the Payment Options section. Enter your Credit Card Details in the respective fields Comodo Security Solutions Inc. All rights reserved 22

23 Read the 'End User License and Subscriber Agreement' and select 'I accept the Terms and Conditions' checkbox. Click 'SIGN UP' Your order will be processed and a confirmation will be sent from Comodo. You can use your address as user name and password you specified during the ordering process to login to your Comodo online storage space Creating Your Online Storage Account Through Comodo BackUp Application You can create your online storage account through the Comodo BackUp application, if installed on your computer. You can also upload your files to the online storage location and manage your files on line through the same application. To create a new COS account Click Online Backup from the left hand side navigation pane and click Online Backup tab. The Online Backup pane will appear. This interface enables you to create a new account with by clicking the 'Register Now' link. The process is covered in more detailed manner in the dedicated Comodo BackUp User guide at 2.3.How to Log into Your Account and Access Your Files from Anywhere You can log into you (COS) account from any system and from anywhere by three ways: Through COS client installed in the system; 2011 Comodo Security Solutions Inc. All rights reserved 23

24 Through COS Web interface; Through Comodo BackUp application Loggingin through COS Client 1. Start the COS client by any one of the methods mentioned above. The login window will appear. 2. Enter your username (your address) and password in the respective fields and click 'Login'. After you've logged in successfully, your online storage space will be displayed as a local drive in the system through which you have logged in Comodo Security Solutions Inc. All rights reserved 24

25 You can access your files from the virtual drive as you do with the files in the other physical drives Loggingin through COS Web Interface 1. Visit the page at 2. Click 'Login'. The login form will appear. 3. Enter your user name (your address) as registered during signup and password in the respective fields and click 'Login' Comodo Security Solutions Inc. All rights reserved 25

26 You will enter into your online storage space. Your files will be displayed according to their categories under different tabs. The interface allows you to upload files from the computer through which you have loggedin to your online storage space and access your files online Loggingin through Comodo BackUp Application You can login to your online storage account through the Comodo BackUp application, if installed on your computer. You can also upload your files to the online storage location and manage your files on line through the same application. To login to your online storage Click Online Backup from the left hand side navigation pane and click Online Backup tab. The Online Backup pane will appear Comodo Security Solutions Inc. All rights reserved 26

27 This interface enables you to login to your online storage with the user name and password of your COS account. The process is covered in more detailed manner in the dedicated Comodo BackUp User guide at 2.4.How to Upload Your Files to Online Storage Uploading your valuable files to online storage not only enables you to access the files from anywhere in the world but also reduces your system's hardware requirements for storage. The files are preserved safely and are capable of being retrieved even if your system crashes. You can upload your files to your online storage space by three ways: Through (COS) client; Through COS Web Interface; Through Comodo BackUp Application Uploading Your Files through Client Once you have loggedin to your (COS) account successfully, your online storage space will be mounted as a virtual drive in your system and will be displayed as a local drive in your Windows Explorer. To upload files from your system to online storage Open the Drive from your Windows Explorer. Copy the folder or file in your local drive that you want store in your online storage space Comodo Security Solutions Inc. All rights reserved 27

28 Paste the folder or file to the Drive. Your files/folders will be automatically uploaded to your online storage space. You can also drag and drop the folders/files that you want to upload to your storage space to the COS Drop Box. Click here to know more details Uploading Your Files through Web Interface You can login to Comodo online Storage (COS) web interface at to upload and manage your files. To upload files from your system to online storage 1. Login to your account COS account through the web interface 2. Select the destination folder in the online storage space. 3. Click the 'Upload' button from the left hand side (LHS) navigation pane Comodo Security Solutions Inc. All rights reserved 28

29 The file/folder upload wizard will start. 4. Click 'Browse for files' and navigate to the folder(s)/file(s) to be uploaded. You can select multiple items to be uploaded by pressing and holding the 'Ctrl' key Comodo Security Solutions Inc. All rights reserved 29

30 The selected items will be queued for uploading. You can add more items to the queue by clicking 'Browse for files' and navigating to the folder(s)/file(s) repeatedly. 5. Once you have added all the items to be uploaded, Click Upload. The upload progress of each item will be displayed Comodo Security Solutions Inc. All rights reserved 30

31 On completion, the list will be exhausted and the files uploaded message will appear Uploading Your Files Through Comodo BackUp Application You can upload your files and folders to your online storage space through the Comodo BackUp (CB) application, if installed on your computer. The Online Storage interface of Comodo Backup enables easy draganddrop operation of the files to be 2011 Comodo Security Solutions Inc. All rights reserved 31

32 uploaded from your computer to the online storage space. To upload files to your online storage 1. Login to your COS account from Comodo Backup. Upon successful login, your user name is displayed in the tab structure area and the disk partitions and folders of your system are displayed as a tree structure in the left hand side pane and the folders and files in your online storage space are displayed as a tree structure in the right hand side pane. The status bars above the panes display the usage state of your local hard disk and your online storage space. 2. Select the destination folder in the online storage 3. Select the folder/file to be copied from the local system Tip: Use Control/Shift keys to select multiple folders/files at once. 4. Click the right arrow to copy the selected folders/files to the online storage. Alternatively, you can select the folders/files to be copied, drag and drop to the destination folder. This interface also enables you to download files from your online storage to the computer system through which you have loggedin. The process is covered in more detailed manner in the dedicated Comodo BackUp User guide at How to Schedule Regular Backups to Online Storage Now that you have signed up for a (COS) account, the next step is to back up your files to the online storage space. The easy and quick way is using the powerful Comodo Backup application. Follow the steps given below: 2011 Comodo Security Solutions Inc. All rights reserved 32

33 1. Start Comodo BackUp application, if installed in your system or download the Comodo BackUp setup file from and install it in your computer. 2. Click 'Backup Now' on the summary screen. 3. Select 'Fewer options' mode or 'More options' mode to create your backup job. 'More options' mode allows granular configuration of your backup job and is suitable for advanced users. 'Fewer options' mode is suitable for most users and allows you to create a backup job in the least number of steps. 4. Select the files, folders and other important areas that you want to back up from the 'Backup Source' area and click 'Next'. 5. Select 'COMODO Online Storage' as the 'Backup Destination'. 6. Enter your username ( address) and password then click 'Sign In' (remember to enable 'Sign In Automatically') 7. Click the alarm clock icon 8. Click 'Next' if you wish to configure advanced backup settings. 9. Click 'Backup Now' when you are ready to start copying the selected items to online storage. to configure a backup schedule That's it. Comodo Backup will begin copying your files over to your online storage immediately. Future backups will run according to the schedule you specified. For more details on using Comodo Backup application, please refer to the online guide at How to Automatically Synchronize Local Folders to Online Storage The 'Online Sync' feature will automatically and immediately copy any modified files from a specific local folder straight into the copy of it in your online storage space. Synchronizing files/folders in this way means any changes you make to the files in the 2011 Comodo Security Solutions Inc. All rights reserved 33

34 local folder will be instantly reflected in the online storage. The length of time it takes to synchronize may vary depending on the amount of data being transferred and the speed of your Internet connection. You can set for automatic synchronization of folders by two ways: By rightclicking on the folder; Through Comodo BackUp application Setting for Automatic Synchronization of a Folder from Context Sensitive Menu (COS) client installed in your system creates an option in the contextsensitive menu that is displayed on rightclicking a folder from Windows Explorer. The option 'Sync to ' enables setting a folder for automatic synchronization with the copy of it in the online storage. 1. In Windows Explorer view, rightclick on the file/folder that you want to sync with its copy folder in the online storage. 2. From the context sensitive menu, select the 'Sync to ' option. That's it. Now the selected folder is synchronized to the online folder. Click here to know more about synchronization Setting for Automatic Synchronization of a Folder through Comodo BackUp Application You can set for automatic synchronization of a folder to your online storage space through the Comodo BackUp (CB) application, if installed on your computer. The Online Storage interface of Comodo Backup enables easy selection of folders from your computer to be synced with your online storage space. 1. Login to your COS account from Comodo Backup. Upon successful login, your user name is displayed in the tab structure area and the disk partitions and folders of your system 2011 Comodo Security Solutions Inc. All rights reserved 34

35 are displayed as a tree structure in the left hand side pane and the folders and files in your online storage space are displayed as a tree structure in the right hand side pane. The status bars above the panes display the usage state of your local hard disk and your online storage space. 2. Select the destination folder in the online storage 3. Select the folder/file to be synced from the local system. 4. Click the 'Sync' button. The process is covered in more detailed manner in the dedicated Comodo BackUp User guide at 2.7.How to Restore Files/Folders from Your Online Storage In case if some files or folders in your local drive are corrupted or lost, you can easily restore them from the Online Storage space. If you had chosen the sync option, the folder in your online storage will be automatically updated with the latest modifications done in files and folders in the synced folder. The files/folders can be restored by three ways: Through COS client Through COS Web Interface Through Comodo BackUp application Restoring Your Files/Folders Through COS Client The easy and fast way of restoring your files/folders from your online storage space is through COS Client. Loggingin to your COS account through the client mounts your online storage space as a virtual drive in your system, and makes it accessible as a local drive Comodo Security Solutions Inc. All rights reserved 35

36 To restore your files/folders 1. Login to your COS account. Your online storage space will be mounted as a virtual drive in your system. 2. Select the folder from the online storage virtual drive. 3. Copy and paste the folder to your local drive. That's it. The folders are now restored to your local drive Restoring Your Files Through COS Web Interface You can login to Comodo online Storage (COS) web interface at to restore your files to desired location in your system. To restore your files 1. Login to your account COS account through the web interface 2. Navigate to the file in the web interface. 3. Moving the mouse cursor over the required file displays a blue download icon 4. Rightclick the download icon and select the option to download the target from the contextsensitive menu. The option will vary depending on the browser you use. Some examples are given below: Save Target As... Save Link As... Download Linked File Save Linked Content 2011 Comodo Security Solutions Inc. All rights reserved at the right end of the row. 36

37 In the 'Save As' dialog select the destination in your system. That's it. The file is now restored to your local drive Comodo Security Solutions Inc. All rights reserved 37

38 Restoring Your Files Through Comodo BackUp Application You can restore your files and folders from your online storage space through the Comodo BackUp (CB) application, if installed on your computer. The Online Storage interface of Comodo Backup enables easy draganddrop operation of the files to be downloaded from your computer to the online storage space. To restore files/folders from your online storage 1. Login to your COS account from Comodo Backup. Upon successful login, your user name is displayed in the tab structure area and the disk partitions and folders of your system are displayed as a tree structure in the left hand side pane and the folders and files in your online storage space are displayed as a tree structure in the right hand side pane. The status bars above the panes display the usage state of your local hard disk and your online storage space. 2. Select the destination folder in your system 3. Select the folder/file to be restored from the online storage Tip: Use Control/Shift keys to select multiple folders/files at once. 4. Click the left arrow to copy the selected folders/files from the online storage to your system. Alternatively, you can select the folders/files to be copied, drag and drop to the destination folder. The process is covered in more detailed manner in the dedicated Comodo BackUp Comodo Security Solutions Inc. All rights reserved 38 User guide at

39 3. Managing Your Files on Online Storage (COS) is an easy to use online storage space that allows you to maintain secure copies of your valuable data. Files stored on COS can be accessed from any computer, whenever and wherever you need them. Comodo offers a variety of ways to access files stored on COS: COS client a lightweight application that allows you to simply drag and drop files into a 'drop box' for uploading to online storage. Apart from the usual file management capabilities, the client also lets you quickly add selected text, images, web pages, print screens and browser bookmarks to your storage space. See 'Managing Your Files using the COS Client' for more details. Web Interface Comodo's streamlined web interface lets you securely access and manage your files from any internet connected computer in the world. To access the interface now, visit and click 'Login'. See Managing Your Files using the Web Interface for more details. Comodo Backup Software Comodo's powerful backup solution offers home and business users a wealth of scheduling options and backup types. Files on COS can be accessed through Comodo Backup's built in file explorer. 3.1.Managing Your Files using the COS Client Upon successful login to your account through the (COS) client from your system, the client: Displays a nonintrusive drop box that enables you to directly drop the files/folders, screen captures images, and your browser bookmarks to your online storage space. See Managing Your Files Using the Drop Box for more details. Mounts your online storage space as a virtual drive in your system and displays it as a local drive in 'My Computer' window. You can access the files and folders in this drive as if you do with any other hard drive partitions. See Managing Your Files using Windows Explorer for more details Comodo Security Solutions Inc. All rights reserved 39

40 Managing Your Files using the Drop Box COS client displays a Drop Box to conveniently upload your files to your online storage space. The Drop Box is nonintrusive as it appears only whenever you drag a file to drop into it and is translucent avoiding hindrance to view of the portion of the screen behind it. The drop box adds every dropped file to a queue and uploads all added items to your online storage space in a folder named 'Dropped Files'. Note: The DropZone will be displayed only if the option 'Show Drop Zone' is enabled in the rightclick options of the COS client System Tray icon. An important advantage of the drop box is that when the upload is interrupted due to some reason, say system failure or power loss, the COS client resumes the files upload from where it left off without the need for you to start all over again. You can draganddrop various contents given below: Files and Folders You can directly drag the selected files and folders to the COS system tray icon and drop them to the dropzone that appears. The files and folders will be added to 'Dropped Files' folder in the online storage space. Selected text from documents or web pages You can select the required portion of text from a document or a web page and draganddrop it (by holding the 'Ctrl' key) to the dropzone. The COS client will create files with.txt extension in the 'Dropped Files' folder in the online storage space. The files will be timestamped in their file names for your identification. Images from documents or web pages You can drag the required image(s) from a document or a web page and drop them (by holding the 'Ctrl' key) to the dropzone. The COS client will create image file(s) with.jpg extension in the 'Dropped Files' folder in the online storage space. The files will be timestamped in their file names for your identification. Print Screen images The images captured whenever you press 'Print Screen' key will be saved directly to the online storage space. The images will be saved as.jpg files in the 'Dropped Files' folder. The files will be timestamped in their file names for your identification. Note: You should have selected this option from the right click options of the COS client System Tray icon. Bookmarks You can drag the Bookmarks directly from the 'Favorites' dropdown menu of your browser and dropthem to the dropzone. The dropped bookmarks are saved as.url files in the 'Dropped Files' folder in the online 2011 Comodo Security Solutions Inc. All rights reserved 40

41 storage space. The files can be downloaded to a different location in the same computer or in a different computer, creating shortcuts for the webpages, located by the bookmark URLS. Tip: To export all the saved bookmarks from you system to the online storage, you can drag and drop the 'Favorites' folder in <Windows installation drive, usually C>:\Documents and Settings\<your user name>\ to the dropzone. See the next section Drag and Drop Files to Online Storage for more details on using the Drop Box Drag and Drop Files to Online Storage 1. Select the item(s) from your local storage drives that you want to drop into your online storage space. 2. Drag the selected items to the right of the screen. The Drop Box tray appears. This zone appears at the right of the screen by default, and you can change the location of the drop box by just dragging it. This new location persists even after restart or shutdown. 3. Drop the selected items into the tray. The Drop Box displays the total size of the items to be dropped. The dropped items will be uploaded one by one in the order they were selected and the progress is displayed for the entire list of items to be uploaded Comodo Security Solutions Inc. All rights reserved 41

42 To pause and resume the entire upload, press the pause button Press the cancel button and resume button respectively. to cancel the upload, which will cancel uploads of all items in the queue. When the uploading operation is completed, the 'Show Files' link at the bottom of the tray will be displayed. Clicking the 'Show Files' link will open the 'Dropped Files' folder in the online storage drive mounted in your system. This folder contains the uploaded files. See 'Managing Your Files using the Drop Box' for an overview of the Drop Box feature Managing Your Files using Windows Explorer After logging into your account through the COS client, your online storage space is displayed as a local drive in Windows Explorer Comodo Security Solutions Inc. All rights reserved 42

43 To open Windows Explorer: All Windows systems click 'Start > Run type 'explorer' (minus quotes) in the search box or press Windows key + E from the key board. Windows XP/Vista/ 7 click 'Start > Programs > Accessories > Windows Explorer and click 'My Computer' from the left hand side navigation pane. (Classic Start Menu) Windows XP/Vista/ 7 click 'Start > All Programs > Accessories > Windows Explorer and click 'My Computer' from the left hand side navigation pane. (Default Start Menu) You can drag / drop files in or out of this drive as if it were a local drive. You can also play music and video files, edit documents and view photos directly without having to download them first. Click the following links to find out more: Copy folders/files between your local system and online storage space. Create new folders in your online storage space. Delete folder/files from your online storage space. Restore files deleted from your online storage space. Rename folders/files in your online storage space. Synchronize the contents of a folder/file in your system with copy of the same in the online storage space Copying/Moving Folder/Files Between Your Local System and Online Storage Space Comodo recommends you to have backups of your valuable files or folders in your online storage space, set with automatic synchronization. This way, you can always restore your valuable files from your online storage space, if those in your local storage are corrupted or deleted accidentally. Restoring the files from from your online storage space to your system, requires only copy and paste operation. You can copy or move the files and folders among your local system drives and the online storage drive through Windows Explorer. Select the folder/file that you want to copy or move from the source folder (online storage drive or local drive) 2011 Comodo Security Solutions Inc. All rights reserved 43

44 Tip: Use Control/Shift keys to select multiple folders/files at once. Click 'Edit' > 'Copy' or 'Edit' > 'Cut' from the menu bar or right click on the item and select 'Copy' or 'Cut' from the context sensitive menu. Navigate to the location (folder in local drive or online storage drive) into which you want to copy or move the item. Click Edit > Paste from the menu bar or right click and select 'Paste' from the context sensitive menu. Alternatively, you can select the folders/files to be copied, drag and drop to the destination folder Creating New Folders in Your Online Storage Space You can create new folders in your online storage space, as you do with your local storage drives through Windows Explorer. Open the online storage drive through Windows Explorer. Click 'File' > 'New' > 'Folder' from the menu bar Comodo Security Solutions Inc. All rights reserved 44

45 Alternatively, rightclick and select New > Folder from the contextsensitive menu Deleting Folders/Files from Your Online Storage You can delete files and folders in your online storage space, as you do with your local storage drives through Windows Explorer. Select the folder/file that you want delete in the online storage drive. Tip: Use Control/Shift keys to select multiple folders/files at once. Click 'File '> 'Delete' from the menu bar or press the 'Delete' key from the keyboard. Alternatively, rightclick on the folder/file that you want to delete and select 'Delete' from the contextsensitive menu Comodo Security Solutions Inc. All rights reserved 45

46 The deleted folders/files will be sent to Recycle Bin in the system from which you have logged in Restoring Deleted Folders/Files The files/folders that you have deleted from the online storage space are moved to the Recycle Bin of the system from which you have loggedin. You can restore those files directly from the Recycle Bin easily. To restore the deleted folders/files from your online storage space, open Recycle Bin in your system, by double clicking on the Recycle Bin icon from the desktop, doubleclick on the folder/file and click 'Restore' in the File Properties dialog. Alternatively, open Recycle Bin in your system, by double clicking on the Recycle Bin icon from the desktop, rightclick on the deleted folder/file in your Recycle Bin and select 'Restore' from the contextsensitive menu. The folders/files will be restored to the online storage space Renaming Folders/Files in Your Online Storage Space You can rename files and folders in your online storage space, as you do with your local storage drives through Windows Explorer. Select the folder/file that you want rename in the online storage drive. From the menu bar, click on 'File > Rename Comodo Security Solutions Inc. All rights reserved 46

47 Alternatively, rightclick on the folder/file that you want to rename and select 'Rename' from the contextsensitive menu Synchronization of Folders The Sync feature in the (COS) client allows synchronization of folders with their copies in your online storage space. Once set for automatic synchronization for a folder, the folder will be copied to the 'Sync' folder created in your online storage space and a synchronization schedule will be created and the changes made to the files inside the folder in your local storage will be automatically reflected in the online storage and viceversa. The time taken for synchronization depends on the size of the files and your Internet connection speed. To synchronize the contents of a folder 1. In Windows Explorer view, rightclick on a folder in your system that you want to sync with your online storage. 2. Select the 'Sync to ' from the context sensitive menu Comodo Security Solutions Inc. All rights reserved 47

48 The folder will be marked with a special icon indicating that it is under synchronization with its copy at COS. If you want to release a synced folder from its synchronization state, rightclick on the synced folder and select the 'UnSync from ' from the contextsensitive menu Comodo Security Solutions Inc. All rights reserved 48

49 The files and folders in the synchronized folder will display different icons indicating their synchronization state. New files: Modified files: Successfully synchronized files: 3.2.Managing Your Files Using the Web Interface Your online storage can be accessed through intuitive (COS) Web Interface available at The web based application allows you to login to your COS account from anywhere in the world and access your files at any time. This gives the convenience of uploading your files from your home or office computer and to download them from a remote site and viceversa. You need not carry huge amount of data in portable memory devices like DVD's, BD's, portable hard disk drives which are prone to be lost, stolen or corrupted. Also, your valuable files are stored in safely and passed on over Internet securely, preventing data theft during transit. To access your online storage space through the Web Interface, you need to login to the web interface Comodo Security Solutions Inc. All rights reserved 49

50 1. Visit through your browser 2. Click 'Login'. The login form will appear. 3. Enter your user name or address as registered during signup and password in the respective fields and click 'Login' Comodo Security Solutions Inc. All rights reserved 50

51 You will enter into your online storage space. The web application sorts the files in your online storage space according to their type and displays them in a streamlined tab structure and enables you to identify the files you want easily when you are accessing them. From this interface, you can: Upload files/folders from the system through which you are loggedin; Download your files from the online storage to the system through which you are loggedin; Rename the files; Create new folders in your online storage; Copy files among folders in your online storage; Move files among folders in your online storage; 2011 Comodo Security Solutions Inc. All rights reserved 51

52 Delete files from your online storage; Share files from your online storage; View the log of your activities on COS Uploading Files to Your Online Storage The (COS) Web Application provides a simple file upload wizard to store your valuable files to your online storage. To upload files from your system to online storage 1. Login to your account COS account through the web interface 2. Select the destination folder in the online storage space. 3. Click the 'Upload' button from the left hand side (LHS) navigation pane. The file/folder upload wizard will start Comodo Security Solutions Inc. All rights reserved 52

53 4. Click 'Browse for files' and navigate to the folder(s)/file(s) to be uploaded. You can select multiple items to be uploaded by pressing and holding the 'Ctrl' key. The selected items will be queued for uploading. You can add more items to the queue by clicking 'Browse for files' and 2011 Comodo Security Solutions Inc. All rights reserved 53

54 navigating to the folder(s)/file(s) repeatedly. 5. Once you have added all the items to be uploaded, Click 'Upload'. The upload progress of each item will be displayed. On completion, the list will be exhausted and the files uploaded message will appear Comodo Security Solutions Inc. All rights reserved 54

55 Downloading Files from Your Online Storage You can simply download any file onto the system from which you have loggedin to the COS Web Interface. This is useful when you are restoring corrupted/accidentally deleted files to your system or downloading your valuable files to a system different from the one from which you have uploaded, for example, you might have uploaded a file from your home computer and wish to download it to your work computer and viseversa. To download your files 1. Login to your account COS account through the web interface 2. Navigate to the file in the web interface. 3. Moving the mouse cursor over the required file displays a blue download icon 4. Rightclick the download icon and select the option to download the target from the contextsensitive menu. The option will vary depending on the browser you use. Some examples are given below: Save Target As... Save Link As... Download Linked File Save Linked Content 2011 Comodo Security Solutions Inc. All rights reserved at the right end of the row. 55

56 In the 'Save As' dialog select the destination in your system... and click 'Save' That's it. The file is now downloaded to your system Comodo Security Solutions Inc. All rights reserved 56

57 Renaming Files/Folders at Online Storage You can rename the files in your online storage as per your convenience through the web interface directly. This is very useful when you want to have date stamped backup files of different versions of an important file, renaming files created by dropping a piece of text, images, screen captures etc. as per your requirements and for quick identification. To rename a file 1. Login to your account COS account through the web interface 2. Navigate to the file/folder in the web interface and select it by ticking the check box beside it. 3. Click the 'Rename' tab from the left hand side navigation pane Comodo Security Solutions Inc. All rights reserved 57

58 4. Edit the file name and click 'Done' beside it. The file name will be changed Creating New Folder in Your Online Storage You can easily create new folders in your online storage space through the web interface directly and copy or move files into it. To create new folder 2011 Comodo Security Solutions Inc. All rights reserved 58

59 1. Login to your account COS account through the web interface. 2. Navigate into the folder, into which you wish o create a new folder and click the 'New folder' tab from the left hand side navigation pane. 3. Enter a name for the new folder in the New Folder text box and click 'Done'. The new folder will be created and will be ready for copying or moving files into it Copying Files among Folders in Your Online Storage You can copy files and sub folders from one folder to another in your online storage space through the web interface directly. To copy file(s)/subfolders 1. Login to your account COS account through the web interface. 2. Navigate to the folder from which you wish to copy the files/folders and select the items. You can select multiple items 2011 Comodo Security Solutions Inc. All rights reserved 59

60 by selecting the check boxes beside them. To select all the items at once, select the 'File Name' check box at the top of the list. 3. Click 'Copy To...' from the left hand side navigation pane. 4. Navigate to the destination folder to which the items have to be copied from the file structure displayed in the lower pane. Click on 'Drive' > 'Folder Name' > 'Sub Folder Name' to browse to the required folder. 5. Click 'Copy files here'. The selected files will be copied to the destination folder and a confirmation message will be displayed Comodo Security Solutions Inc. All rights reserved 60

61 Moving Files among Folders in Your Online Storage You can move files and sub folders from one folder to another in your online storage space through the web interface directly. To move file(s)/subfolders 1. Login to your account COS account through the web interface. 2. Navigate to the folder from which you wish to move the files/folders and select the items. You can select multiple items by selecting the check boxes beside them. To select all the items at once, select the 'File Name' check box at the top of the list. 3. Click 'Move to...' from the left hand side navigation pane. 4. Navigate to the destination folder to which the items have to be moved, from the file structure displayed in the lower pane. Click on 'Drive' > 'Folder Name' > 'Sub Folder Name' to browse to the required folder Comodo Security Solutions Inc. All rights reserved 61

62 5. Click 'Move files here'. The selected items will be moved to the destination folder and a confirmation message will be displayed Deleting Files from Your Online Storage You can delete files and folders from your online storage space through the web interface directly. To delete file(s)/subfolders 1. Login to your account COS account through the web interface. 2. Navigate to the folder from which you wish to delete the files/folders and select the items. You can select multiple items by selecting the check boxes beside them. To select all the items at once, select the 'File Name' check box at the top of the list Comodo Security Solutions Inc. All rights reserved 62

63 3. Click 'Delete' from the left hand side navigation pane. A confirmation message will be displayed. 4. Click 'Yes'. The selected items will be removed from the folder in your online storage space Sharing your Files from Online Storage You can share your online storage files and folders through the web interface. To share file(s)/subfolders 1. Login to your account COS account through the web interface. 2. Navigate to the folder from which you wish to share the files/folders and select the items. You can select multiple items by selecting the check boxes beside them. To select all the items at once, select the 'File Name' check box at the top of the list Comodo Security Solutions Inc. All rights reserved 63

64 3. Click 'Share' from the left hand side navigation pane. Link icon files/folders 4. Click the link icon will be displayed at the end of the selected beside the file/folder that you want to share. The web address of the shared file will be displayed in a message box. 5. Send this web address to the person with whom you want to share the file or folder. 6. The web address of the shared file or folder can be entered or copied and pasted in the address bar of any browser by recipient to view the contents. The shared files or folders will be accessible to the recipients only as long as they are in shared mode Comodo Security Solutions Inc. All rights reserved 64

65 To unshare file(s)/subfolders 1. Login to your account COS account through the web interface. 2. Navigate to the folder from which you wish to unshare the files/folders and select the items. You can select multiple shared items by selecting the check boxes beside them. 3. Click 'Unshare' from the left hand side navigation pane. The selected items will no longer be accessible to the recipients of the web addresses. Note: The web address of a shared item will remain unchanged as long as you don't unshare it. If you unshare it and share it again, the web address will be different and you may have to send the web address again to the person with whom you want to share the item Viewing the Log of Your Activities on COS COS stores a log of all activities carried out through the COS client installed in your system and through the web interface. The log can be viewed by clicking the book tab at the right end of the tab structure Comodo Security Solutions Inc. All rights reserved 65

66 4. Using Live Help Comodo GeekBuddy is a remote assistance service offered by Security Experts in Comodo who can access your computer through their Remote Desktop. Should you need any assistance or encounter a problem with your system, you can get an immediate solution from our computer experts by clicking 'Get help from a Geek Buddy' from the 'About' Dialog of (COS). Tip: The 'About' dialog can be accessed by rightclicking on the COS system tray icon and clicking 'About' from the right click options Comodo Security Solutions Inc. All rights reserved 66

67 GeekBuddy includes the following services: Virus Diagnosis / Removal Scanning your PC to check for viruses and spyware. Automatic/manual removal of the detected viruses. PC Tune Up Running full scans to evaluate issues affecting your computer's performance. Fine Tuning key areas and improving speed and stability. Internet Login Protection Activating your computer's basic security settings to prevent loss of sensitive data and identity theft. Account Set Up Setting up your Internetbased account any provider, any account. Great for new computers and novice users. Software Installation Installing your Comodo products and customizing configuration for maximum security protection and efficiency. Printer Set Up and Troubleshooting Installing or updating software and printer drivers, checking ink levels and configuring your printer to work on a wireless or wired network. Green PC Optimizing your power management setting based on how you use your computer. Go green and save money on your electric bill. Computer Troubleshooting Checking basic hardware conflicts in Windows. Clicking the 'Get Help from a Geek Buddy' button will install the GeekBuddy client if you don't yet have it. For existing GeekBuddy customers, clicking the button will launch the service. Next, see Launching and Using the Service 4.1.Launching and using the Service You can open the GeekBuddy client in one of the following methods: From (COS) client, Right click on the COS System Tray icon, click 'About' from the Right Click options and click 'Get help from Geek Buddy' from the 'About' dialog You can access the GeekBuddy by double clicking on the shortcut icon to GeekBuddy from the desktop; Click on the 'GeekBuddy' system tray icon or launch GeekBuddy from the Start Menu. Click 'All Programs > COMODO > GeekBuddy > Comodo GeekBuddy'. The GeekBuddy welcome dialog will be displayed: 2011 Comodo Security Solutions Inc. All rights reserved 67

68 Register Click the 'Register' link from the Registration screen. You will be taken to the GeekBuddy sign up page. After you complete the sign up steps, your license key will be sent to you by . Once you have registered, you have to activate your services. Activate your service Start the GeekBuddy client and click 'Activate your service' from the welcome screen. Enter the activation code you received through and click 'Next'. Within seconds, a Comodo Support Technician will respond in a chat window and ask you to describe the problem. Proceed to chat now The easiest and fast way to get the services is by clicking the 'Proceed to chat now' link. Within seconds, a Comodo Support Technician will respond in a chat window and ask you to describe the problem Comodo Security Solutions Inc. All rights reserved 68

69 Explain your problem. The technician will access your computer through a remote desktop and fix any problems. The trial service does not require a subscription. 5. Getting Updates (COS) client checks for the latest version and updates automatically on start up. The COS client downloads the components of the updates using the update manager and informs the user on the required actions for the updated modules to function. You can also check for the program updates manually from the About dialog. To check for the updates 1. Open the 'About' dialog by right clicking on the COS System Tray icon and selecting 'About' from the Right Click Options Comodo Security Solutions Inc. All rights reserved 69

70 2. Click 'Check for updates' from the about dialog. If there are any new updates available, you will be notified and the updates will be downloaded and installed. 6. Diagnostics (COS) client uses an automatic selfdiagnostic feature to detect and report if there are any installation or file corruption problems. The checks are done by many methods, depending on the item. For services ( e.g. Synchronization service, COS service), the diagnostics tool checks whether they are started and running properly. For application, executable and library files, the diagnostics tool looks for their current state checksum and hash and compares them with standard values etc. Drivers are also tested for positive response. 7. Viewing Your Account Details Once you have successfully signedup to (COS) account by installing the COS client, through the COS 2011 Comodo Security Solutions Inc. All rights reserved 70

71 Web Interface or the Comodo BackUp Application, you can login to the Comodo Accounts Manager, a centralized account management system, using the same username and password. Comodo Accounts Manager (CAM) enables you to view your account details, upgrade your account for more storage space, renew your subscription, and subscribe for other Comodo products and services. You can login the Comodo Accounts Manager by two methods: Through the COS Web Interface; Through the CAM home page. Loggingin through the Web Interface Click 'Account Management' link at the top right corner of the COS Web Interface; You will be taken to your account page. Loggingin through CAM Home Page Visit and click Login. The CAM login interface enables you to login with the same username and password that you specified during your COS account creation Comodo Security Solutions Inc. All rights reserved 71

72 Your account page will be opened. You can view your account details from the left hand side pane. The links at the right hand side enable you to: Upgrade your account (if you have signed up for free trial) or renew your subscription; Download the COS client and the Comodo Backup application; Manage your account and subscribe for other Comodo Products and Services; 7.1.Upgrading Your Account The Comodo Accounts Manager (CAM) interface enables you to upgrade your account, if you have already signedup for a free trial in order to purchase more online storage space and to renew your subscription, if it is due to expire. To upgrade your account 1. Login to the CAM interface 2. Click the Upgrade Account link from the right hand side pane Comodo Security Solutions Inc. All rights reserved 72

73 You will be taken to the SignUp page 2011 Comodo Security Solutions Inc. All rights reserved 73

74 3. Select the online storage space you need from the dropdown at the top 4. Fill in your contact information, your payment options Comodo Security Solutions Inc. All rights reserved 74

75 read the Terms and Conditions and accept to it by selecting the 'I accept the Terms and Conditions' check box Comodo Security Solutions Inc. All rights reserved 75

76 5. Click 'SIGN UP.' You will receive a confirmation at the address that you specified during your COS Account Creation and the additional storage space will be added to your account. 7.2.Download the COS client and the Comodo Backup application The Comodo Accounts Manager (CAM) interface also allows you to download the COS client and the Comodo Backup Application for installation to your system. To download COS Client and/or the CBU application 1. Login to the CAM interface 2. Click 'Download Online Storage client' or 'Download Comodo Backup Application' link from the right hand side pane depending on the item you want to download. Details on installing guide is available in the section 'Installing Client' of this guide. Details on installing Comodo Backup is available in the dedicated Comodo Backup help guide at Managing Your Account The 'My Account' tab in the Comodo Accounts Manager (CAM) interface enables you to change your account/user details like your password, address associated with your account etc. It also allows you to subscribe for other Comodo Products and services. To change your account settings 1. Login to CAM interface 2. Click 'My Accounts' tab. Your account details are displayed in the left hand side pane Comodo Security Solutions Inc. All rights reserved 76

77 To change your Password, click 'Change Password' link from the right hand side pane and fill the form that appears and... click 'Submit'. Your password will be changed. You can use your new password from the next login onwards Comodo Security Solutions Inc. All rights reserved 77

78 To change your Contact address and other details, click 'Change Contact Information' from the left hand side navigation pane and fill up the form that appears and... click 'Submit'. To change your address that is associated with your account, click 'Change Address' link from the left hand side navigation pane. Fillin the form that appears and... click 'Submit'. Only the address attached to your account will be changed. Your username to login to Comodo Online Storage will remain same as that you entered during account creation. To change the details of the credit card(s) associated with your account, click 'Credit Cards Management' link from the left hand side panel. The details of the credit card you used earlier will be displayed. To add a new card, click Add Credit Card and fillin the form with the details of the new card. This will help in prepopulating your credit card details when your are renewing your subscription, purchasing additional online storage space or subscribing for other Comodo Products or Services. To subscribe for other Comodo products or Services, simply click the corresponding link at the bottom of the page and follow the enrollment procedure Comodo Security Solutions Inc. All rights reserved 78

79 8. Uninstalling Client To uninstall (COS) Client 1. Click Start > Control Panel 2. In the Control Panel, doubleclick Add/Remove Programs 3. In the list of currently installed programs, click 4. Click the 'Remove' button. 1. Click Start > All Programs > Comodo > > Uninstall & Repair Or The product configuration wizard will be started Comodo Security Solutions Inc. All rights reserved 79

80 Select 'Uninstall' and click 'Next'. The wizard will start uninstalling the client and the progress will be displayed Comodo Security Solutions Inc. All rights reserved 80

81 and on completion, the 'Uninstallation Complete' dialog will be displayed. Your computer needs to be restarted for the complete removal of the COS client. To complete the Uninstallation wizard and restart the computer, save and close any other running programs and click 'Finish'. If you plan to restart the computer at a later time, unselect the 'Reboot now' check box and click Finish. Note: The uninstallation will take effect only on restarting your system Comodo Security Solutions Inc. All rights reserved 81