SAM Solutions Company Profile. Providing IT Services & Solutions to SMBs in the U.A.E.

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1 SAM Solutions Company Profile Providing IT Services & Solutions to SMBs in the U.A.E.

2 Our Mission To build lasting relationships with our clients. To provide quality IT Services and Solutions. To always support our clients when they need us.

3 Our IT Services Windows & Mac Support Printers & Scanners Support Vendor IT Equipment Installation Structured Cabling IT Infrastructure Setup Office Supplies IT Support Contracts

4 Windows & MAC Support Ensuring your computers are always up to date Fixing LAN or wifi connectivity issues Data migrations from one machine to another. Hardware upgrades or replacements.

5 Printers & Scanners Support Fixing paper jams or printing issues Checking printer or scanner network connectivity issues Solving hardware issues relating to printers or scanners not working Performing printer or scanner software installation

6 On-Site deployment Helping your company establish a presence in the U.A.E. region. Working with your clients to ensure that your resource and hardware are correctly deployed and installed at your workplace. Vendor IT Equipment Installation On-call support Always on-call to ensure that vendors in the region can contact us to ensure. Installation & Maintenance Helping your company install and set up new hardware, uninstall existing hardware, as well as move hardware to another part of your office building.

7 Ensuring all your corporate cabling is taken care of from design, planning, installation and maintenance for all popular cable types your office may require. Structured Cabling CAT3 cabling CAT5e cabling CAT6 cabling CAT7 cabling Data cabling Fiber optic cabling Voice cabling

8 Storage solutions Helping your business to set up Network Assisted Storage (NAS), Storage Area Networks (SAN) as well as secure cloud-based storage. IT Infrastructure Setup Data Backup & Disaster Recovery Making sure that you are fully prepared for any backup or disaster recovery scenarios you may not be prepared for. Information Security Planning Ensuring that your data is secure at all times. Experience in designing, planning and testing network and data security systems.

9 Always making sure that our items are in stock and that we are always available to help your business with whatever office supplies you may need. Office Supplies We deliver a wide assortment of office supplies directly to your business from trusted suppliers & vendors. Office furniture Paper Electronics Cleaning supplies Breakroom supplies

10 Complete monitoring of your IT system all the time On-site visits to your office from qualified engineers Incident-based call-out support Scheduled maintenance for your entire company Monthly maintenance reports IT Helpdesk support Computer troubleshooting and diagnosis Backup and restore services & disaster recovery Upgrades and hardware maintenance IT Support Contracts

11 Our IT Solutions Domain registration Web Hosting Hosting with Office 365 & Google Web Development Antivirus & Antimalware protection VPN Solutions for SMB Access control solutions Backup solutions Data recovery solutions PBX voice solutions Wi-Fi Hotspots Virtualization

12 Taking care of your company domains Domain name registration Domain name purchase DNS setup and configuration Domain name checks Complete WHOIS registration

13 Offering powerful web hosting solutions for companies and home users Web hosting benefits for SMBs We help you choose a domain name We help you pick the best hosting platform We help you with server configuration and setup We help you with website design and creation We make sure your website is optimized for desktop and mobile Web hosting benefits for home users Making sure you get the best domain name to use Ensuring you get the ideal hosting platform Taking care of server configuration and setup

14 Providing the best hosting from Office 365 or Google Our Office 365 hosting features Access to the complete Office suite across all devices and calendar functionality Document and version control Ability to host or creating meetings with audio, HD video & more Our Google hosting features Corporate handled by Gmail Shared calendars Online document, spreadsheets and presentation apps Online video conferencing Secure online file storage

15 Creating the perfect website for your business Company websites Company intranet sites (responsive websites and accelerated mobile pages) Corporate sales pages Product landing pages E-commerce setup and implementation Website shopping carts

16 Keeping your computers safe from harm Antivirus protection for SMB file servers With the use of antivirus software, your file servers can be protected from threats by setting up nightly scans that only scan files once new data is written to the server. This means that you are continuously protected from threats whenever data is changed on the file server. Antivirus protection for SMB servers An antivirus solution for your server is important. If a virus gets into this server, then your company and employee s s and data are at risk, and the repercussions can be disastrous. With an antivirus solution, you can schedule scans to be done overnight when your employees are not working so that when they come to work the next day, they remain protected and can immediately start work. Antivirus data protection for home users Antivirus software helps protect your data from viruses or malware. It also helps stop system files from being tampered with so that your computer keeps on running. Antivirus data privacy protection for home users Antivirus software helps protect your important personal data from threats. Antivirus software helps protect from this kind of threats and keeps sensitive information, such as your credit card details, safe from the wrong hands.

17 Creating secure connections for your employees We Can Help Your Business Set Up A Remote Access VPN A remote access VPN gives you a secure connection to a remote network. This allows your employees to access your network resources securely, just as if they were accessing it directly, without the VPN. We Can Help Your Business Set Up A Site to Site VPN A site to site internet allows multiple offices in different locations to access the company intranet using the internet. These connections between the different office branches are fully secured. We Can Help Your Business Set Up A Site for Multi-Site VPNs This type of VPN allows one office in one location to access many different sites in another location. Like with a site to site VPN the connections are fully secured.

18 Powerful and affordable employee office access control solutions Facial recognition You ve seen it in the movies; now you can have it in your office. Our facial recognition hardware is easy to set up and administer, and you will be very impressed with the face scanning time and overall speed of the system, with no window of error with each scan. Fingerprints The traditional way to track employee attendance in the office. The hardware offered by SAM Solutions ensures perfect scanning in low light as well as resistance to dust and sweat. Our biometric fingerprint scanner is easy to administrate and quick to set up. RFID With our RFID biometric access system to create keycards for your employees to access your office. Fast response times and a small hardware footprint that is easy to monitor and install means that you can have your perfect access control system set up in minutes.

19 Protecting your corporate data using a wide range of backup options Our backup solutions for SMBs Cloud backup Continuous data protection Tape backup NAS backup SAN storage backup Our backup solutions for home users On-site backup solution Off-site backup solution Supported backup types Full backups Incremental backups Differential backups

20 Recovering the data that matters most to your business Our Recovery Solutions Our Recovery Data Options Recovery from server failure Recovery for deleted hard drive data or bad sectors Recovery for deleted data off external devices, such as USB or DVD Recovery of data from RAID drives Recovery data can be provided on a cloud server for each client Recovery data can be provided on DVDs for small data sizes Recovery data can be provided on external hard drives

21 Ensuring better corporate communication through PBX installation and maintenance We use authorized PBX hardware from the following vendors when working with SMBs to setup or upgrade their PBX system. Sangoma D-Link Cisco Panasonic NEC Avaya Meet our digital partners We work with Etisalat and DU directly to ensure your business gets the support its needs to support the PXB system that you wish to install or upgrade to. We can provide both on-site PBX solutions as well as hosted solutions that are hosted outside your office so we can fully support your business and PBX needs.

22 Helping SMBs increase customers and revenues with their own wi-fi hotspot The benefits of using our wi-fi hotspot solution for your business means that they get the most secure connection whilst minimal downtime for your customers. Complete Wi-Fi-Hotspot setup, from hardware to connection, we handle it all for your business. Complete peace of mind with a one-year guarantee on all hardware we use. Manage all your business wireless Wi-Fi Hotspot networks from one place on any mobile device. Affordable pricing. Secure access using mobile access codes to keep your customers secure.

23 Helping SMBs save money & time by virtualizing their servers & desktops Business advantages of virtualizing your corporate servers Consolidate physical servers into virtual ones to save money, energy and cooling costs. If you have a small IT department, virtualizing your servers can help save them on work tasks which makes them more efficient overall. Save money on server administration costs. Corporate advantages of virtualizing your desktops Save time and cost of IT hardware and training Save on resources, such as power Quicker to install Easier administration for corporate IT policy enforcement

24 We have many happy SMB clients We strive to empower our clients to ensure their businesses run more smoothly. We build long lasting relationships with our clients based on our quality of service and hard work. We ensure to provide the most professional level of customer support, valuing customer integrity as well as their overall needs and requirements for each project. We have a proven track record of success, with many happy clients.

25 Contact Us Today To See How We Can Help Your Business Grow Call us now: (+971) Visit our office: Sharq Al-Madina Office Equipment TR. LLC Send us a fax: (+971) Write to us: P.O. Box # 68910, Sharjah, U.A.E us: info@samsolutionsme.com Our office hours: 8:30 am to 6:30 PM

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