Tanium Network Quarantine User Guide

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1 Tanium Network Quarantine User Guide Version August 14, 2018

2 The information in this document is subject to change without notice. Further, the information provided in this document is provided as is and is believed to be accurate, but is presented without any warranty of any kind, express or implied, except as provided in Tanium s customer sales terms and conditions. Unless so otherwise provided, Tanium assumes no liability whatsoever, and in no event shall Tanium or its suppliers be liable for any indirect, special, consequential, or incidental damages, including without limitation, lost profits or loss or damage to data arising out of the use or inability to use this document, even if Tanium Inc. has been advised of the possibility of such damages. Any IP addresses used in this document are not intended to be actual addresses. Any examples, command display output, network topology diagrams, and other figures included in this document are shown for illustrative purposes only. Any use of actual IP addresses in illustrative content is unintentional and coincidental. Please visit for the most current Tanium product documentation. Tanium is a trademark of Tanium, Inc. in the U.S. and other countries. Third-party trademarks mentioned are the property of their respective owners Tanium Inc. All rights reserved Tanium Inc. All Rights Reserved Page 2

3 Table of contents Network Quarantine overview 5 NAC devices 5 Palo Alto Networks Layer 3 Firewall 5 Cisco Identity Services Engine (ISE) 5 Product integration 5 Tanium Discover 5 Tanium Connect 5 Getting started 6 Network Quarantine requirements 7 Tanium dependencies 7 Tanium Module Server 7 Third-party software 7 Host and network security requirements 7 Ports 7 User role requirements 8 Tanium Tanium Installing Network Quarantine 10 Before you begin 10 Import Network Quarantine 10 Verify installation 10 Set up service account 10 What to do next Tanium Inc. All Rights Reserved Page 3

4 Configuring NACs 11 Palo Alto Networks Layer 3 Firewall DAG NAC 11 Before you begin 11 Configure Palo Alto Networks Firewall API access 11 Configure certificates 12 Configure Palo Alto DAG tagger 12 Cisco Identity Services Engine (ISE) pxgrid NAC 14 Create server and client self-signed certificates 14 Generate a signed certificate 14 Configure certificates in Network Quarantine 15 Configure pxgrid NAC 16 What to do next 18 Quarantining endpoints 19 Network Quarantine 19 Discover 20 Configuring notifications 21 Troubleshooting Network Quarantine 23 Collect logs 23 Configure log levels 23 View audit log 23 Fix SASLError not-authorized error 24 Problem 24 Solution 24 Uninstall Network Quarantine Tanium Inc. All Rights Reserved Page 4

5 Network Quarantine overview With Network Quarantine, you can use your existing network access control (NAC) solution to control the communication of both managed and unmanaged endpoints. NAC devices With the Network Quarantine service, Tanium products can communicate with a NAC to isolate endpoints. The following NAC devices are supported: Palo Alto Networks Layer 3 Firewall Supports blocking of IP addresses with Dynamic Address Groups (DAG). Cisco Identity Services Engine (ISE) Supports blocking by MAC address. Product integration Tanium Discover When the Network Quarantine service is configured with Tanium Discover, you can quarantine a MAC or IP address directly from the Interfaces pages. For more information, see the Tanium Discover User Guide. Tanium Connect Network Quarantine generates events when the NAC starts or stops, or when an endpoint is quarantined. You can send notifications about these events to destinations such as , security information and event management (SIEM) software, or a file by creating a connection in Connect. For more information, see Configuring notifications on page 21. This documentation may provide access to or information about content, products (including hardware and software), and services provided by third parties ( Third Party Items ). With respect to such Third Party Items, Tanium Inc. and its affiliates (i) are not responsible for such items, and expressly disclaim all warranties and liability of any kind related to such Third Party Items and (ii) will not be responsible for any loss, costs, or damages incurred due to your access to or use of such Third Party Items unless expressly set forth otherwise in an applicable agreement between you and Tanium. Further, this documentation does not require or contemplate the use of or combination with Tanium products with any particular Third Party Items and neither Tanium nor its affiliates shall have any responsibility for any infringement of intellectual property rights caused by any such combination. You, and not Tanium, are responsible for determining that any combination of Third Party Items with Tanium products is appropriate and will not cause infringement of any third party intellectual property rights Tanium Inc. All Rights Reserved Page 5

6 Getting started 1. Install Tanium Network Quarantine. See Installing Network Quarantine on page Configure a NAC. See Configuring NACs on page (Optional) Configure notifications about NAC start and stop events or quarantine events. See Configuring notifications on page Quarantine endpoints. See Quarantining endpoints on page 19. If you set up integration with Tanium Discover, you can also quarantine endpoints from the Discover workbench Tanium Inc. All Rights Reserved Page 6

7 Network Quarantine requirements Review the requirements before you install and use Network Quarantine. Tanium dependencies Component Platform License Tanium Connect Tanium Discover Requirement Version 7.0 or later Network Quarantine is included with Tanium Connect. For information about licensing, contact your Technical Account Manager (TAM). (Optional) Version or later (Optional) Version or later Tanium Module Server Network Quarantine is installed and runs as a service on the Module Server host computer. The impact on Module Server is minimal and depends on usage. Third-party software Cisco Identity Services Engine (ISE) 2.2 or later with pxgrid installed Palo Alto Networks OS 7.1 or later Host and network security requirements Specific ports and processes are needed to run Network Quarantine. Ports The following ports are required for Network Quarantine communication Tanium Inc. All Rights Reserved Page 7

8 Component Port Direction Purpose Module Server Loopback Internal purposes; not externally accessible Outbound Access to Cisco ISE, unless specified otherwise. 443 Outbound Access to Palo Alto Networks firewall, unless specified otherwise. User role requirements Tanium 7.0 Administrator role is required for all Network Quarantine tasks. Tanium 7.1 Table 1: Privilege Tanium 7.1 Network Quarantine User Role Privileges Network Quarantine Administrator Network Quarantine User Network Quarantine Read Only User Show Networkquarantine View Network Quarantine shared service Networkquarantine Certificates Read View configured certificates Networkquarantine Certificates Write Add or update configured certificates Networkquarantine Nacs Read View configured NACs 2018 Tanium Inc. All Rights Reserved Page 8

9 Privilege Network Quarantine Administrator Network Quarantine User Network Quarantine Read Only User Networkquarantine Nacs Write Add or update configured NACs Networkquarantine Quarantines Read View quarantined endpoints Networkquarantine Quarantines Write Quarantine or unquarantine endpoints Networkquarantine Settings Read View service settings Networkquarantine Settings Write Configure service settings Networkquarantine Nacauditlog Read View audit log 2018 Tanium Inc. All Rights Reserved Page 9

10 Installing Network Quarantine You can install Network Quarantine from the Tanium Solutions page. Before you begin Read the release notes. Review the Network Quarantine requirements on page 7. Import Network Quarantine Import Network Quarantine from the Tanium Solutions page. 1. From the Main Menu, click Tanium Solutions. 2. In the Tanium Content section, select the Network Quarantine row and click Import Solution. 3. In the Content Import Preview window, review the Tanium content that is being installed. Click Proceed with Import. 4. After the installation process completes, refresh your browser. 5. From the Main Menu, click Shared Services > Network Quarantine. The Network Quarantine home page is displayed. Verify installation To verify that Network Quarantine is installed, go to the Tanium Solutions page and check the installed version. Set up service account Specify a Tanium administrator user that can be used to run background processes for Network Quarantine. 1. From the Network Quarantine home page, click Settings, then click the Service Account tab. 2. Enter a user name and password for the administrator user. 3. Click Save. What to do next See Getting started on page 6 for more information about using Network Quarantine Tanium Inc. All Rights Reserved Page 10

11 Configuring NACs Configure Palo Alto Networks Layer 3 Firewall DAG NAC or Cisco Identity Services Engine (ISE) pxgrid NAC. After a NAC is configured, you can begin to quarantine endpoints. To create or edit NAC configurations, you must have Network Quarantine Administrator role. See User role requirements on page 8. Palo Alto Networks Layer 3 Firewall DAG NAC If you have Palo Alto Networks Dynamic Address Group (DAG), Network Quarantine can send a request to Palo Alto to block network access for an IP address. Before you begin Before you configure the Palo Alto DAG NAC in Network Quarantine, you must have: The host name, user name, and password for the firewall. The tags that you want to apply to the quarantined endpoints configured on the firewall. The necessary certificates configured. You must have the server certificate for the firewall to add to the Network Quarantine configuration. See PAN documentation: Certificate Management. Configure Palo Alto Networks Firewall API access Create a user in the PAN Firewall that has Administrator user with API access. Specify this user when you configure NAC settings in Network Quarantine. 1. Log in to the PAN Firewall as an Administrator. 2. Create an Admin role with no WebUI permissions. For XML API permissions, select only Operational Requests and UserID-Agent. 3. Add a new Administrator user and password. Set the Profile to the admin role that you created to the new user. 4. Click Commit to save the changes. 5. Get an API key for the user. See PAN documentation: Get Your API Key Tanium Inc. All Rights Reserved Page 11

12 Configure certificates 1. Download the firewall certificate. 2. From the Network Quarantine menu, click Configuration > Certificates > Create Certificate. 3. Create a name for the certificate. For Certificate Type, select Server Certificate / Certificate Chain. Upload the certificate. Click Save. Tip: To edit NAC settings, you must stop the NAC first. Configure Palo Alto DAG tagger 1. From the Network Quarantine menu, click Configuration > NACs. Click Create NAC. 2. For the NAC Type, select Palo Alto DAG Tagger. Enter a display name for the NAC and choose whether to enable and restart the NAC when the Network Quarantine service 2018 Tanium Inc. All Rights Reserved Page 12

13 restarts. 3. Edit the Palo Alto DAG NAC settings Tanium Inc. All Rights Reserved Page 13

14 Use the PAN API user name and password that you configured, and the certificate that you uploaded to Network Quarantine. Specify the list of tags that you want to send to the NAC. Click Save. 4. Start the NAC. Select the NAC from the list and click Start. To edit NAC settings, you must stop the NAC first. Cisco Identity Services Engine (ISE) pxgrid NAC To configure a Cisco ISE pxgrid NAC, you can either use self-signed or server-signed certificates. After you configure the NAC, you can quarantine specific MAC addresses with the Adaptive Network Control (ANC) policies that are configured in ISE. You can log in to ISE with the user interface, or with SSH. Create server and client self-signed certificates ISE can work with self-signed certificates for both server authentication and client authentication. 1. Get a self-signed certificate from the server. In the ISE UI, go to Administration > Certificates > System Certificates. If you need the certificate, export the public certificate from the UI. 2. Generate a self-signed certificate for the client. a. See Cisco Communities: Deploying Certificates with pxgrid. b. In the ISE UI, go to Administration > Certificates > System Certificates and upload the certificate into the Trusted Certificates section. 3. If you changed pxgrid certificates, restart the ISE server. See Cisco ISE Client Commands: Start/stop commands. 4. Make sure that you have the server certificate, client certificate, and client key to create the certificate configuration in Network Quarantine. Generate a signed certificate Generate a pxgrid certificate to provide as the certificate authority (CA) when you configure the NAC in Network Quarantine Tanium Inc. All Rights Reserved Page 14

15 1. In the pxgrid UI, go to Administration > pxgrid Services > Certificates. Generate a single certificate (without a certificate signing request). For the Common Name (CN), use any identifying value, such as IP address. Choose the PEM download format. Enter a password for the certificate. 2. Click Create to download a ZIP file that contains the server certificate. Extract this ZIP file to get the server certificate that you need to configure in Network Quarantine. Configure certificates in Network Quarantine Create the server and client certificates in Network Quarantine. 1. From the Network Quarantine menu, click Configuration > Certificates. 2. Create the client certificate. Click Create Certificate. Create a name for the certificate. For Certificate Type, select Client Certificate. Upload the client certificate and key. Click Save. 3. Create the server certificate. Click Create Certificate. Create a name for the certificate. For Certificate Type, select Server Certificate / Certificate Chain. Upload the pxgrid 2018 Tanium Inc. All Rights Reserved Page 15

16 certificate that you created in the pxgrid web admin UI. Click Save. Configure pxgrid NAC 1. From the Network Quarantine menu, click Configuration > NACs. Click Create NAC. 2. For the NAC Type, select Cisco ISE pxgrid NAC. Enter a display name for the NAC and choose whether to enable and restart the NAC when the Network Quarantine service restarts Tanium Inc. All Rights Reserved Page 16

17 3. Edit the Cisco ISE pxgrid NAC settings. Select the client certificate that you configured. For the Certificate Authority, choose the server certificate that you configured. If you are using a self-signed certificate, deselect Check Server Identity. 4. Start the NAC. Select the NAC from the list and click Start. 5. To edit NAC settings, you must stop the NAC first Tanium Inc. All Rights Reserved Page 17

18 What to do next After a NAC is configured in Network Quarantine, you can begin to quarantine endpoints. See Quarantining endpoints on page Tanium Inc. All Rights Reserved Page 18

19 Quarantining endpoints After you configure a NAC, you can quarantine endpoints. Network Quarantine 1. From the Network Quarantine menu, click Quarantined > Create Quarantine. 2. Use the available options to quarantine endpoints: To quarantine endpoints with a Palo Alto Dynamic Address Group (DAG) NAC, enter a list of IP addresses on which to apply the quarantine and choose the DAG tag that you want to apply. To quarantine endpoints with a Cisco Identity Services Engine (ISE) pxgrid NAC, enter a list of MAC addresses on which to apply the quarantine and choose the ANC policy to use. The Adaptive Network Control (ANC) policies are configured in ISE. 3. Click Save. 4. The IP or MAC addresses that you indicated are listed on the Quarantined page. To disable the quarantine on the endpoint, select the IP or MAC address and click Remove Quarantine Tanium Inc. All Rights Reserved Page 19

20 Discover If you have Tanium Discover installed, you can also quarantine and remove quarantine for an IP or MAC address. Go to an Interfaces page and select the rows that relate to the endpoints that you want to quarantine, then click Quarantine and choose the NAC that you want to use to quarantine the endpoint. Quarantined MAC or IP addresses are marked as Blocked. For more information, see Tanium Discover User Guide Tanium Inc. All Rights Reserved Page 20

21 Configuring notifications You can create a connection in Tanium Connect to send a notification when the NAC starts or stops, or when an endpoint is quarantined. You can send these notifications to destinations such as , SIEM, or Splunk. 1. Create the connection. a. From the Main menu, open Connect. Click Create Connection. b. Name the connection. In General Information, confirm that Enable is selected. 2. Configure the data source. a. In Data Source, select the Event source. b. Choose the Network Quarantine event group, then select the events for which you want to generate a notification. 3. (Optional) Filter the data. You can optionally filter for new items, regular expressions, numeric operators, or unique values from data columns. 4. Configure the connection destination. Select any of the connection destinations that are listed in the Select Destination menu. Common choices for notifications include , SIEM, and Splunk. However, 2018 Tanium Inc. All Rights Reserved Page 21

22 you can use any of the available destinations. For more information, see the Tanium Connect User Guide. Complete the required fields and click Create Connection Tanium Inc. All Rights Reserved Page 22

23 Troubleshooting Network Quarantine To collect and send information to Tanium for troubleshooting, collect logs and other relevant information. Collect logs The information is saved as a compressed ZIP file that you can download with your browser. 1. From the Network Quarantine home page, click Help, then click the Troubleshooting tab. 2. In the Troubleshooting ZIP File section, Click Download the File. A networkquarantine-support.zip file downloads to the local download directory. 3. Attach the ZIP file to your Tanium Support case form or send it to your TAM. Tanium Network Quarantine maintains logging information in networkquarantinenn.log files in the \Program Files\Tanium\Tanium Module Server\services\networkquarantine-files directory. A new log file gets created each time the file size reaches 1 MB. Configure log levels 1. From the Network Quarantine home page, click Help, then the Troubleshooting tab. 2. In the Logging Level section, select the log level that you want to enable. View audit log The audit log contains all of the quarantine and unquarantine actions that occur on the configured NACs. 1. From the Network Quarantine menu, click Audit log. 2. You can filter the log by specific IP or MAC address, action, NAC name, and so on. 3. Click Export to save the current view of the audit log to a CSV file Tanium Inc. All Rights Reserved Page 23

24 Fix SASLError not-authorized error Problem When a client connects to ISE with a certificate, ISE remembers that certificate and pins the certificate to the client. If that client then attempts to connect with a different client certificate, the connection is rejected with a SASL:not-authorized error. Solution 1. In the ISE UI, go to Administration > pxgrid Services > All Clients. 2. Select the user and delete the session. 3. In Network Quarantine, start the NAC. Uninstall Network Quarantine 1. From the Main menu, click Tanium Solutions. 2. In the Tanium Content section, select the Network Quarantine row. 3. Click Uninstall. Click Proceed with Uninstall to complete the process Tanium Inc. All Rights Reserved Page 24

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