McAfee Investigator Product Guide
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1 McAfee Investigator Product Guide
2 COPYRIGHT Copyright 2018 McAfee, LLC TRADEMARK ATTRIBUTIONS McAfee and the McAfee logo, McAfee Active Protection, epolicy Orchestrator, McAfee epo, McAfee EMM, Foundstone, McAfee LiveSafe, McAfee QuickClean, Safe Eyes, McAfee SECURE, SecureOS, McAfee Shredder, SiteAdvisor, McAfee Stinger, True Key, TrustedSource, VirusScan are trademarks or registered trademarks of McAfee, LLC or its subsidiaries in the US and other countries. Other marks and brands may be claimed as the property of others. LICENSE INFORMATION License Agreement NOTICE TO ALL USERS: CAREFULLY READ THE APPROPRIATE LEGAL AGREEMENT CORRESPONDING TO THE LICENSE YOU PURCHASED, WHICH SETS FORTH THE GENERAL TERMS AND CONDITIONS FOR THE USE OF THE LICENSED SOFTWARE. IF YOU DO NOT KNOW WHICH TYPE OF LICENSE YOU HAVE ACQUIRED, PLEASE CONSULT THE SALES AND OTHER RELATED LICENSE GRANT OR PURCHASE ORDER DOCUMENTS THAT ACCOMPANY YOUR SOFTWARE PACKAGING OR THAT YOU HAVE RECEIVED SEPARATELY AS PART OF THE PURCHASE (AS A BOOKLET, A FILE ON THE PRODUCT CD, OR A FILE AVAILABLE ON THE WEBSITE FROM WHICH YOU DOWNLOADED THE SOFTWARE PACKAGE). IF YOU DO NOT AGREE TO ALL OF THE TERMS SET FORTH IN THE AGREEMENT, DO NOT INSTALL THE SOFTWARE. IF APPLICABLE, YOU MAY RETURN THE PRODUCT TO MCAFEE OR THE PLACE OF PURCHASE FOR A FULL REFUND. 2 McAfee Investigator Product Guide
3 Contents 1 Product overview 5 Overview Key features How it works Getting started 9 Log on to the product Navigate the user interface Change your password Log off from the product View the terms of service and privacy Manage investigations 11 Import endpoint data into an existing investigation Create a new investigation and import endpoint snapshot data Analyze investigations Filter Key Findings or Artifacts Discovered for an investigation Investigation overview details Investigation summary View or add investigation notes Investigated items Investigations linked to the current investigation Investigation guides queue Search the Investigation Workspace Close investigations McAfee Investigator Product Guide 3
4 Contents 4 McAfee Investigator Product Guide
5 1 1 Product overview Contents Overview Key features How it works Overview McAfee Investigator is an advanced investigative system that assists the security analysts at security operations to quickly investigate events, collect evidence, and report uncommon or strange network security incidents. Security analysts across organizations are not adequately skilled to resolve complicated threats that turn up every day. McAfee Investigator uses Artificial Intelligence techniques to accelerate investigations and provides decision support to identify the root cause of a threat to help close the investigation. McAfee Investigator contributes in these critical areas: Investigation guides Performs investigation by a series of dynamic choices driven by an emerging picture of attack. Investigation guides use acquired expertise to determine what questions to ask (or hypotheses to formulate) in a particular context, and how and where to look for answers. Institutional knowledge Captures analytics-driven insights about your organization to reveal the hidden activities of events. Smart orchestration Automates workflow and keeps the analysts in the loop, when required. Key benefits Provides case data automatically to quickly identify the root cause of a threat and close the investigation. Reduces time spent on low-priority investigations. Processes more cases quickly with better quality. Investigation guides and relevant insights educate analysts about the right questions and hypotheses within the workflow. McAfee Investigator Product Guide 5
6 1 Product overview Key features Key features These features of McAfee Investigator are important to quickly identify the root cause of a threat, make triage decisions faster, and close the investigation. Security Information and Event Management (SIEM) Automatically collect threat data from SIEM to quickly investigate a case. Investigation guides Expert guidance and artificial intelligence available in the form of investigation guides allow you to quickly interpret the gathered data. Institutional knowledge Support for institutional knowledge allows you to capture analytics-driven insights about your organization to reveal the hidden activities of entities. Endpoint Snapshot tool Quickly collect endpoint data using the Endpoint Snapshot tool. Case management Provides investigation management to investigate potential threats. McAfee Investigator also integrates with external case management platform, The Hive, for case management. Interactive visualizations Provides interactive visualizations to quickly help understand the artifacts and evidence of an investigation. How it works McAfee Investigator collects events, data, and logs from SIEM tools like McAfee Enterprise Security Manager (McAfee ESM), Micro Focus ArcSight Enterprise Security Manager (ArcSight ESM), or Splunk Enterprise Security Manager (Splunk ESM). It applies analytics to the data, by combining it with contextual information about users, assets, vulnerabilities, and threats. It then uses that information to find security incidents that are relevant. The McAfee Investigator extension that is installed into the on-premise version of the McAfee epolicy Orchestrator (McAfee epo ) server assists in deploying the Endpoint Snapshot tool to the required client systems, collecting potential endpoint threat data from client systems, and passing the collected data to McAfee Investigator. McAfee Investigator makes use of the built-in investigation guides to identify what questions to ask and hypotheses to use to quickly determine the root cause of a threat that helps the security analysts to create an investigation for that threat, collect the required evidence, and finally close the investigation. A typical investigation goes through these processes. Collect McAfee Investigator collects data from SIEM tools to allow the security analysts to gather evidence and context for investigations from your repositories automatically. Triage McAfee Investigator helps in sorting the investigations that are relevant using security analytics, investigation guides, and campaign intelligence to accelerate triage with automatic investigation build-out and expansion. 6 McAfee Investigator Product Guide
7 Product overview How it works 1 Prioritize McAfee Investigator helps in prioritizing investigations that are critical to improve focus on right attacks and provides investigation ranking for a guided investigation. Scope The preliminary scoping performed during the triage phase is further actioned for detailed scoping, visualization, and enrichment to speed up the investigation process and decision-making. These numbers correspond to the numbers in the figure. 1 McAfee Investigator collects event data from SIEM tools. 2 McAfee Investigator collects endpoint data from McAfee epo. 3 McAfee Investigator identifies which investigation guides to use. 4 McAfee Investigator sends potential threats to the security analysts for investigation. 5 Security analyst creates an investigation to respond to a potential threat. McAfee Investigator Product Guide 7
8 1 Product overview How it works 8 McAfee Investigator Product Guide
9 2 Getting 2 started Contents Log on to the product Navigate the user interface Log on to the product To access McAfee Investigator, you must enter your address and password on the logon page. Before you begin Make sure that you have the credentials set up. 1 Using the Chrome browser, enter this URL to access the McAfee Investigator logon page using the Chrome browser: You can currently access McAfee Investigator using the Chrome browser only. 2 Type the tenant address and password, then click Log On to open the McAfee Investigator home page. Navigate the user interface You can perform actions like adding an investigation, navigating to product tour and videos, changing your password, logging off from McAfee Investigator, and viewing the terms of service and privacy. Change your password For security purposes, it is recommended that you change your password from time to time or according to your corporate policy. 1 On the home page of McAfee Investigator, click the Options icon on the top right corner. 2 Click Change Password. 3 Type your current password. McAfee Investigator Product Guide 9
10 2 Getting started Navigate the user interface 4 Type and confirm your new password. 5 Click Save. Log off from the product After you have completed using the McAfee Investigator user interface, make sure to log off from your session. 1 On the home page of McAfee Investigator, click the Options icon on the top right corner. 2 Click Logout. View the terms of service and privacy Make sure to read the terms of service and privacy to understand the McAfee cloud services agreement. 1 On the home page of the McAfee Investigator, click the Options icon on the top right corner. 2 Click Terms of Service and Privacy. The McAfee Cloud Services Agreement opens in a.pdf format for viewing. 10 McAfee Investigator Product Guide
11 3 Manage 3 investigations Contents Import endpoint data into an existing investigation Create a new investigation and import endpoint snapshot data Analyze investigations Close investigations Import endpoint data into an existing investigation You can import the collected endpoint data into an existing investigation on McAfee Investigator. 2 Open an existing investigation, then click Options Add to Current Investigation. Device Enter the device hostname. FQDN Enter the FQDN address. External IP Enter the external IP address. Device Snapshot Click Choose File, browse to the shared folder, select triage-xxx.zip, and click OK. 3 Click Submit. Create a new investigation and import endpoint snapshot data You can import the collected endpoint snapshot data into a new investigation on McAfee Investigator. 1 Log on to McAfee Investigator and click Options Add Investigation. 2 In the New Case window, type the investigation name and its description, then click Confirm. The created investigation opens automatically. 3 To Import the collected endpoint snapshot data, click Options Import, browse to the shared folder, and select triage-xxx.zip. 4 Click Submit. McAfee Investigator Product Guide 11
12 3 Manage investigations Analyze investigations Analyze investigations You can view the list of investigations with critical details like status, priority, date created, current owner of each investigation, person who created the investigation, and the last updated date for each investigation. You can also view the total open, high priority, and total closed investigations along with open investigations by type. Filter Key Findings or Artifacts Discovered for an investigation You can filter Key Findings and Artifacts Discovered for a particular investigation and the appropriate nodes appear on the graph area. When you click a node, you can view the node details on the right pane for that investigation. 3 Click Key Findings or Artifacts Discovered to filter and view the appropriate nodes on the graph area. 4 Click a node on the graph area to view the node details on the right pane. Investigation overview details You can view the current status and priority of the selected investigation. You can also change the status and priority of the investigation after you have collected the required evidence from your analysis to close the investigation. 3 From the Status drop-down list, change the status of the investigation to New, In progress, Inconclusive, Dismissed, or Incident declared. 4 From the Priority drop-down list, change the priority of the investigation to Unspecified, Low, Medium, or High. You can also view the last updated date for the investigation. 5 Click Show more to make new options appear such as Summary, Notes, Investigated Items, and Linked Investigations. Click Show less to make these options disappear. Investigation summary You can view details like date created, current owner of the investigation, and any description, if added. 12 McAfee Investigator Product Guide
13 Manage investigations Analyze investigations 3 3 Click Summary to view details like date created and current owner of the investigation. 4 In the Description box, type the investigation summary based on your findings, and click Save. View or add investigation notes You can view notes specific to the investigation, if added. You can also choose to add a note for the investigation. 3 Click Notes to view notes specific to the investigation, if added. 4 To add a note, click the Options icon, then click New Note. 5 Type the required notes for the investigation, then click Save. Investigated items You can view the list of investigated items here. You can notice that as you click an item, it appears on the graph area. 3 Click Investigated Items to view the list of items that are investigated. When you click an item, it appears on the graph area. Investigations linked to the current investigation You can view the list of investigations linked to the current investigation. You can also link an investigation to the current investigation if there are any associations between the two investigations. 3 In the Search box, type the required keyword to perform a search, then click Enter to view the search results in the Search Workspace. Make sure to select All Investigations in the drop-down list next to the Search box. McAfee Investigator Product Guide 13
14 3 Manage investigations Analyze investigations 4 In the Search Workspace, determine the investigation to be linked to the current investigation, from the Take an action drop-down list, click Link Case. 5 In the Description box, type the required description, then click Confirm. Investigation guides Security analysts can use the investigation guides to collect the required evidence for an investigation through hypotheses, questions, answers, and findings. Security analysts can analyze the collected evidence to quickly identify threats, if any, and close the investigation accordingly. 3 Click Investigation Guides to expand it. 4 From the Show drop-down list, you can filter the investigation guides with Active Hypotheses, All Hypotheses, Answered questions, All questions, and All findings. 5 Select an investigation guide to view the appropriate nodes on the graph area and the Finding Details on the right pane. queue You can view the status information in Queue for actions that you perform in McAfee Investigator. 3 Click Queue to view the statuses such as In progress, Completed, or Failed for the actions that you perform in McAfee Investigator. Search the Investigation Workspace To perform a search in the current investigation, you need to type the required keyword in the Search box to view the search results in the Search Workspace. 14 McAfee Investigator Product Guide
15 Manage investigations Close investigations 3 3 In the Search box, type the required keyword to perform a search in the current investigation to view the search results in the Search Workspace. Make sure to select Current Investigation in the drop-down list next to the Search box. 4 To perform a search for all investigations, you need to type the required keyword in the Search box to view the search results in the Search Workspace. Make sure to select All Investigations in the drop-down list next to the Search box. Close investigations After you have the required evidence to close an investigation, you can change the status and priority of the investigation in the Investigation Workspace. 2 Open an investigation that you want to close. 3 From the Status drop-down list, change the status of the investigation to New, In progress, Inconclusive, Dismissed, or Incident declared. 4 From the Priority drop-down list, change the priority of the investigation to Unspecified, Low, Medium, or High. You can also view the last updated date for the investigation. McAfee Investigator Product Guide 15
16 3 Manage investigations Close investigations 16 McAfee Investigator Product Guide
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