Operating Instructions

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1 .4GHz Expandable Cordless Phone System Pulse-or-tone dialing capability Cordless Telephone KX-TG38B KX-TG38PW KX-TG383B KX-TG383S Model No. Preparation Operating Instructions Answering System Caller ID Compatible PLEASE READ BEFORE USE AND SAVE. Charge the battery for about 5 hours before initial use. Panasonic World Wide Web address: for customers in the USA or Puerto Rico Useful Information Model shown is KX-TG38B.

2 Thank you for purchasing your new Panasonic cordless telephone. Please read IMPORTANT SAFETY INSTRUCTIONS on page 7 before use. Read and understand all instructions. Caller ID and Call Waiting Service, where available, are telephone company services. After subscribing to Caller ID, this phone will display a caller s name and phone number. Call Waiting Caller ID, which displays a second caller s name and phone number while the user is on the phone line with the first caller, requires a subscription to both Caller ID with Name and Call Waiting Service. Attach your purchase receipt here. Accessories (included) For extra orders, call Description Order No. Quantity AC Adaptor for PQLV0Z (PQLV0) base unit (p. 9) Telephone PQJA0075Z Line Cord (p. 9) Battery N4HHGMB0000 or KX-TG38B: (p. 0, 6) N4HHGMB00005 KX-TG38PW: (HHR-P03) KX-TG383B: 3 KX-TG383S: 3 Handset Cover PQKK03Z3 (Black) KX-TG38B: (p. 0, 6) KX-TG383B: 3 PQKK03Z6 (Pearl White) KX-TG38PW: PQKK03Z5 (Silver) KX-TG383S: 3 Belt Clip PQKE035Z3 (Black) KX-TG38B: KX-TG383B: 3 (p. ) PQKE035Z5 (Pearl White) KX-TG38PW: PQKE035Z4 (Silver) KX-TG383S: 3 Charger Unit (p. 9) Charger PQLV3007ZB (Black) KX-TG38B: KX-TG383B: PQLV3007ZPW (Pearl White) KX-TG38PW: PQLV3007ZS (Silver) KX-TG383S: AC Adaptor PQLVZ (PQLV) KX-TG38B: KX-TG38PW: KX-TG383B: KX-TG383S:

3 For KX-TG38B/KX-TG38PW users KX-TG38B/KX-TG38PW includes two handsets and one base unit. You can expand the system by adding up to one additional handset. A maximum of 3 handsets can be registered to the base unit. The included handsets are preregistered at the factory and assigned the extension numbers and. KX-TG38B/KX-TG38PW KX-TGA30B, KX-TGA30PW OR KX-TGA30W If you purchase accessory handsets, you must register each to the base unit. (Please read the KX-TGA30B, KX-TGA30PW or KX-TGA30W Installation Manual.) The model number of the accessory handset is KX-TGA30B, KX-TGA30PW or KX-TGA30W. The charger is included. To order, contact your dealer or call PANA(76) to locate a dealer. For KX-TG383B/KX-TG383S users KX-TG383B/KX-TG383S includes three handsets and one base unit. A maximum of 3 handsets can be registered to the base unit. The included handsets are pre-registered at the factory and assigned the extension numbers, and 3. KX-TG383B/KX-TG383S To re-register a handset to a different base unit of the same model, see pages 6 and 63. For assistance, please call: PANA(76) 3

4 Contents Preparation For Best Performance... 6 Location of Controls... 7 Installation... 9 Connections... 9 Installing the Battery in the Handset...0 Battery Charge...0 Belt Clip... Optional Headset... Programmable Settings...3 Programming Guidelines...3 Function Menu Table...4 Date and Time...5 Dialing Mode...6 Line Mode...7 Auto Talk Feature...8 Ringer Volume...9 LCD Contrast...0 Preparing the Answering System... Greeting Message... Caller s Recording Time...3 Number of Rings Cordless Telephone Making Calls...5 System Capabilities (Operating More Than One Handset)...5 Answering Calls...9 Caller ID Service...30 Using the Caller List...3 Viewing the Caller List...3 Calling Back from the Caller List...3 Editing the Caller s Phone Number...33 The Caller ID Number Auto Edit Feature...34 Storing Caller List Information in the Directory...35 Erasing Caller List Information...36 Directory...37 Storing Names and Numbers...37 Dialing from the Directory...39 Editing...40 Erasing...4 Intercom...4 Making Intercom Calls...4 Answering Intercom Calls...43

5 Transferring a Call...44 Conference Calls...45 Call Share...45 Special Features...46 Temporary Tone Dialing (For Rotary or Pulse Service Users)...46 Muting Your Conversation...46 For Call Waiting Service Users...46 How to Use the PAUSE Button (For PBX Line/Long Distance Calls)...47 FLASH Button...47 Ringer Tone...48 Incoming Call Tone...48 Answering System Automatic Answering Operation...49 Setting the Unit to Answer Calls...49 Listening to Messages...50 Erasing Messages...5 Remote Operation with the Handset...5 Remote Operation from a Touch Tone Phone...54 Remote Code...55 Voice Menu...56 Direct Remote Operation...57 Useful Information Wall Mounting...58 Adding Another Phone...60 Battery Replacement...6 Canceling Registration/Re-registration...6 Canceling the Handset Registration...6 Re-registering the Handset...63 If the Following Appear Troubleshooting...66 Important Safety Instructions...7 FCC and Other Information...7 Index...75 Warranty...77 Specifications...79 Preparation Cordless Telephone Answering System Useful Information For assistance, please call: PANA(76) 5

6 For Best Performance Battery charge A rechargeable Ni-MH battery powers the handset. Charge the battery for about 5 hours before initial use (p. 0). AND Base unit location/noise Calls are transmitted between the base unit and the handset using wireless radio waves. For maximum distance and noise-free operation, the recommended base unit location is: Away from electrical appliances such as a TV, personal computer or another cordless phone. In a HIGH and CENTRAL location with no obstructions such as walls. Raise the antenna. 6 Note: While using the handset: If you are near a microwave oven which is being used, noise may be heard from the receiver or the speaker. Move away from the microwave oven and closer to the base unit. If you use the handset near another cordless phone s base unit, noise may be heard. Move away from the other cordless phone s base unit and closer to your base unit.

7 CHARGE GE VOLUME EXPANDABLE TO 3 Location of Controls Base unit (GREETINGÒREC) (Record) Button (p. ) (STOP) Button (p., 5) Hook (p. 58) (GREETINGÒCHECK) Button (p. ) Display (ERASE) Button (p., 5) (SKIP) Button (p. 5) (REPEAT) Button (p. 5) Speaker Antenna CHARGE Indicator (p. 0) Preparation IN USE/HOLD Indicator (p. 8, 9) KX-TG38 Charge Contacts (p. ) GREETING REPEAT SKIP STOP REC CHECK ERASE MESSAGE E PLAYBACK MIC (Microphone) (p., 4) CHARGE IN USE HOLD 3 HANDSET LOCATOR INTERCOM HANDSET LOCATOR/INTERCOM Buttons ((ALL), () to (3)) (p. 4, 63) MIC ALL EXPANDABLE TO 3 (ANSWER!ON) Button and Indicator (p. 49) (MESSAGEÒPLAYBACK) Button (p. 50) VOLUME Buttons, (p. 50) Charger unit Charge Contacts (p. ) CHARGE Indicator (p. 0) For assistance, please call: PANA(76) 7

8 Handset Location of Controls Back side Antenna Speaker Receiver (TALK) Button (p. 5, 9) Display Headset Jack (p. ) (Speakerphone) Button (p. 6, 9) (*) (TONE) Button (p. 46) (MUTE/FUNCTION) Button (p. 3, 5, 46) (FLASH/CALL!WAIT) Button (p. 46, 47) TALK SP-PHONEINTERCOM TONE TONE MU FUNCTION FLASH CALL WAIT IT OFF OFF EDIT HOLD CLEAR REDIAL REDIAL MUTEPAUSE USE (OFF) Button (p. 3, 5, 3, 39) (HOLD/INTERCOM/CLEAR) Button (p. 8, 36, 4, 4) (PAUSE/REDIAL) Button (p. 7, 47) Microphone Charge Contacts (p. ) Navigator Key (,,, ) (see below) How to use the Navigator key This key has four active areas that are indicated by arrows. ing the up and down arrows allows you to scroll through a list of settings, the Caller List and your personal directory. The up and down arrows are also used to adjust the ringer volume and the receiver/speaker volume. ing the right and left arrows allows you to enter the directory list and to move the cursor when entering directory items. The right arrow is also used to select your menu choices. Throughout these Operating Instructions, the Navigator key is indicated by the arrows Ö, Ñ, Ü or á. 8

9 Installation Connections Base unit Fasten the cords to prevent them from being disconnected. Hook Hooks Telephone Line Cord Single-Line Telephone Jack (RJC) Power Outlet (AC 0 V, 60 Hz) Preparation AC Adaptor Raise the antenna. USE ONLY WITH Panasonic AC ADAPTOR PQLV0 (Order No. PQLV0Z). The AC adaptor must remain connected at all times. (It is normal for the adaptor to feel warm during use.) To connect a standard telephone on the same line, see page 60. If your unit is connected to a PBX which does not support Caller ID services, you cannot access those services. Charger unit Power Outlet (AC 0 V, 60 Hz) AC Adaptor USE ONLY WITH Panasonic AC ADAPTOR PQLV (Order No. PQLVZ). The AC adaptor must remain connected at all times. (It is normal for the adaptor to feel warm during use.) For assistance, please call: PANA(76) 9

10 Installation Installing the Battery in the Handset Insert the battery into the handset as shown, matching the correct polarity (#). the battery down until it fits securely into the compartment ($). When finished, close the cover. Battery Charge Place the handsets on the base unit and the charger, then charge for about 5 hours before initial use. The CHARGE indicator on the base unit or the charger will light, a beep will sound and Charging will be displayed on the handset. Each handset s extension number is shown in the top right of its display ( [], [] or [3] ) (p. 3). You can charge either handset on the base unit or the charger. Ex. Extension number [] Charging OR AND 0 CHARGE Indicator CHARGE Indicator

11 Battery strength You can check the battery strength on the handset display. The battery strength is as shown in the chart below. Display prompt (flashing) Battery strength Fully charged Medium Low Needs to be recharged. Preparation Recharge Recharge the battery when: Recharge is displayed on the handset, flashes on the display, or the handset beeps intermittently while it is in use. If you DO NOT recharge the handset battery for more than 5 minutes, the display will continually indicate Recharge and/or will flash when the handset is lifted off the base unit or the charger. If the battery has been discharged, the handset will display Charge for 5h when you place the handset on the base unit or the charger. The handset will not work. Keep charging until fully charged. Battery information After your Panasonic battery is fully charged (p. 0): Operation While in use (TALK) While not in use (Standby) Recharge Operating time Up to 4 hours Up to 7 days The battery operating time may be shortened depending on usage conditions and ambient temperature. Clean the charge contacts of the handset, the base unit and the charger with a soft, dry cloth once a month. Clean more often if the unit is subject to grease, dust or high humidity. Otherwise the battery may not charge properly. If the battery is fully charged, you do not have to place the handset on the base unit or the charger until Recharge is displayed and/or flashes. This will maximize the battery life. The battery cannot be overcharged. For assistance, please call: PANA(76)

12 Belt Clip You can hang the handset on your belt or pocket using the belt clip. To attach the belt clip To remove the belt clip Optional Headset Plugging a headset into the handset allows a hands-free phone conversation. Please use only the Panasonic KX-TCA88 headset. To order, call the accessories telephone number on page. Connecting the optional headset to the handset Open the headset jack cover, and connect the optional headset to the headset jack as shown below. H Headset Jack To switch to the speakerphone while using the headset:. To return to the headset, press.

13 Programmable Settings Programming Guidelines This unit has programmable functions. Most of them are selected from the function menu on the display (p. 4). Navigator key has four active areas that are indicated by arrows. The key is indicated by the arrows Ñ, Ö, Ü or á in the Operating Instructions. (OFF) Preparation (MUTE/FUNCTION) How to select a function item from the menu Make sure the unit is not being used and the handset is lifted off the base unit.. (MUTE/FUNCTION). The main menu is displayed (p. 4).. You can scroll through the menu by pressing Ö or Ñ. Scroll to the desired item by pressing Ö or Ñ. 3. á to select the item. 4. If the item has a sub-menu I, it will be displayed. Select the sub-menu item by pressing Ö or Ñ, and press á. If the sub-menu I item has the sub-menu II, it will be displayed. Select the sub-menu II item in the same way. 5. You can then select the desired setting by pressing Ö or Ñ. 6. To save the setting, press á (Save key). When programming is complete, a confirmation tone sounds. The display will return to the main menu or the sub-menu I or the sub-menu II (if the function item is in the sub-menu I or in the sub-menu II). You can continue programming other items. To exit the menu, press (OFF). For assistance, please call: PANA(76) HSave directory Message play Message play HRinger setting Date and time Ringer volume HRinger tone Incoming call Ex. Ringer tone setting Ringer tone : GF H=Save 3

14 Programmable Settings Useful information: indicates the beginning or end of the function menu. You can go back to the previous display by pressing Ü except when entering characters or numbers. To return to the main menu from the sub-menu I or sub-menu II, press Ü. You can exit the programming mode any time by pressing (OFF). If you do not press any buttons for 60 seconds, the handset will exit the programming mode. If the unit detects a problem, an error message will be displayed (p. 64). Function Menu Table You can use the following functions to customize your unit. After pressing (MUTE/FUNCTION), the main menu is displayed. Most items in the main menu have a sub-menu I. The sub-menu I is shown after selecting the item in the main menu. If the sub-menu I item has the sub-menu II, it will be displayed after selecting that sub-menu I item. See the corresponding pages for function details. Main menu Sub-menu I Sub-menu II Save directory p. 37 Message play p. 5 Ringer setting Ringer volume Ringer tone p. 9 p. 48 Incoming call p. 48 Date and time p. 5 Initial set LCD contrast p. 0 Auto talk p. 8 Caller ID edit Set tel line p. 34 Set dial mode Set flash time Set line mode p. 6 p. 47 p. 7 Set answering No. of rings p. 4 Recording time p. 3 Remote code p. 55 HS register Registration p. 63 Deregistration p. 6 If you program the date and time, the dialing mode, the flash time, the line mode, the number of rings, the recording time or the remote code using one of the handsets, you will not need to program the same function using the other handsets. 4

15 Date and Time flashes on the base unit display if the clock has not been set. The clock needs adjusting. Voice Day/Time Stamp: During playback, a synthesized voice will announce the day and time that each message was recorded. Make sure the unit is not being used and the handset is lifted off the base unit. (MUTE/FUNCTION). Scroll to Date and time by pressing Ö Ringer setting or Ñ. HDate and time Initial set 3 á. Date: Set date=0-9 IH G=Next 4 Enter the year, and month and day using Date: digit numbers. (Ex. To set Aug. 7, 003, Set date=0-9 IH enter 003 and 0807.) G=Next If you enter a wrong number, press Ü or á to move the cursor to the incorrect number. Enter the correct number. 5 6 #Enter 7 8 Ö (Next key). If 3 beeps sound, the setting is not correct. Enter the correct number. the time (hour and minute) using a 4-digit number. (Ex. To set 9:30, enter 0930.) $Select AM or PM by pressing (*). Ö (Next key). If you want to change the setting, press Ñ (Edit key) to reach the desired display and change it. á (Save key). A beep sounds and the clock starts working. To exit the programming mode, press (OFF). You can exit the programming mode any time by pressing (OFF). If a power failure occurs, the time may be shifted. When flashes on the base unit display, adjust the date/time. For assistance, please call: PANA(76) Base unit display Time::00 AM Set time=0-9 IH =AM/PM G=Next Date: Time:09:30 PM F=Edit H=Save 5 Preparation

16 Programmable Settings 6 When entering the time in step 6, you cannot enter numbers greater than. Do not use military time. (To set 3:00 hours, enter 000, and select PM by pressing (*).) To check the date/time (MUTE/FUNCTION) \ Ö or Ñ to select Date and time \ á \ \ Ö (Next key) TWICE \ Date and time will be displayed. \ (OFF) For Caller ID service users (p. 30) The Caller ID information will reset the clock after the first ring if the adjusted time is incorrect. If the clock has not previously been set, the Caller ID information will not adjust the clock. The Caller ID information will automatically adjust the clock for daylight saving time. Dialing Mode If you have touch tone service, set to Tone. If rotary or pulse service is used, set to Pulse. Your phone comes from the factory set to Tone. Make sure the unit is not being used and the handset is lifted off the base unit. (MUTE/FUNCTION) HSave directory Message play Scroll 3 Scroll 4 5 Select 6 to Initial set by pressing Ö or Ñ, and press á. to Set tel line by pressing Ö or Ñ, and press á. á at Set dial mode. The current setting is displayed. Pulse or Tone by pressing Ö or Ñ. á (Save key). A beep sounds. To exit the programming mode, press (OFF). You can exit the programming mode any time by pressing (OFF). Date and time HInitial set Caller ID edit HSet tel line Set answering HSet dial mode Set flash time Set dial mode :Tone GF H=Save Set dial mode :Pulse

17 Line Mode The line mode is preset at the factory to B. Generally leave the line mode to B. If a change of the line mode setting is required by our customer call center or serviceman, change the line mode to A. Make sure the unit is not being used and the handset is lifted off the base unit. Scroll 3 Scroll 4 5 Scroll 6 7 Select 8 (MUTE/FUNCTION). to Initial set by pressing Ö or Ñ, and press á. to Set tel line by pressing Ö or Ñ. á. to Set line mode by pressing Ö or Ñ. á. The current setting is displayed. A or B by pressing Ö or Ñ. á (Save key). A beep sounds. To exit the programming mode, press (OFF) HSave directory Message play Date and time HInitial set Caller ID edit HSet tel line Set answering HSet dial mode Set flash time Set flash time HSet line mode Set line mode :B GF H=Save Set line mode :A GF H=Save Set line mode :A Preparation You can exit the programming mode any time by pressing (OFF). For assistance, please call: PANA(76) 7

18 Programmable Settings Auto Talk Feature The Auto Talk feature allows you to answer a call by lifting the handset off the base unit or the charger without pressing or. If you want to use this feature, turn the feature ON by programming. Your phone comes from the factory set to OFF. Make sure the unit is not being used and the handset is lifted off the base unit. Scroll 3 4 Scroll 5 6 Select 7 (MUTE/FUNCTION). to Initial set by pressing Ö or Ñ. á. to Auto talk by pressing Ö or Ñ. á. The current setting is displayed. On or Off by pressing Ö or Ñ. á (Save key). A beep sounds. To exit the programming mode, press (OFF) HSave directory Message play Date and time HInitial set HLCD contrast Auto talk LCD contrast HAuto talk Caller ID edit Auto talk :Off GF H=Save Auto talk :On GF H=Save Auto talk :On You can exit the programming mode any time by pressing (OFF). In order to view Caller ID information after you lift up the handset to answer a call, leave the Auto Talk feature OFF. 8

19 Ringer Volume You can program the handset ringer volume to HIGH, MEDIUM, LOW or OFF. If set to OFF, the handset will not ring for external calls, and for internal calls it will ring at the LOW level. Your phone comes from the factory set to HIGH. Make sure the unit is not being used and the handset is lifted off the base unit. Scroll 3 4 Select 5 (MUTE/FUNCTION). to Ringer setting by pressing Ö or Ñ, and press á. á at Ringer volume. the desired volume by pressing Ö or Ñ. Each time you press Ö or Ñ, the volume will change and ring. To turn the ringer OFF: press Ö repeatedly until Off? is displayed. á (Save key). A beep sounds. To turn the ringer ON: Ñ in step 4. The ringer will sound at the LOW level. HIGH MEDIUM LOW OFF Message play HRinger setting Date and time HRinger volume Ringer tone Ringer volume Low High GF H=Save Ñ Ö Ringer volume Low High Ñ Ö Ringer volume Low High Ñ Ö Ringer volume Off? Preparation You can exit the programming mode any time by pressing (OFF). If set to OFF, Ringer off will be displayed while the handset is not in use. If you have received new calls, Ringer off will not be displayed but Received calls will be displayed while the handset is not in use. Ringer off will be displayed for about 5 seconds after completing operations or lifting the handset from the base unit or the charger. You can also select the ringer volume while an external call is being received. Ö or Ñ while the handset is just ringing. You can change the ringer tone for external calls. See page 48. For assistance, please call: PANA(76) 9

20 Programmable Settings LCD Contrast You can program the handset LCD contrast (6 levels). Your phone comes from the factory set to level 3. Make sure the unit is not being used and the handset is lifted off the base unit. Scroll (MUTE/FUNCTION). to Initial set by pressing Ö or Ñ, and press á. Date and time HInitial set Select 5 á at LCD contrast. the desired contrast by pressing Ö or Ñ. Each time you press Ö or Ñ, the LCD contrast will change. The number of steps shows the LCD contrast level. á (Save key). A beep sounds. To exit the programming mode, press (OFF) HLCD contrast Auto talk Level 6 LCD contrast Low High GF H=Save Level 4 LCD contrast Low High Level LCD contrast Low High You can exit the programming mode any time by pressing (OFF). 0

21 Preparing the Answering System Greeting Message You can record a personal greeting message of up to minutes. If a greeting message is not recorded, one of two pre-recorded greetings will be played when a call is received (p. ). The total recording time of all messages (greeting, incoming) is about 5 minutes. We recommend you record a brief greeting message (p. ) in order to leave more time for recording new messages. Preparation To record a greeting message (GREETING!REC) to start the recording mode. RECORD again to record greeting is heard. Within 3 After 4 When 5 seconds, press (GREETING!REC) again to record your greeting. A long beep sounds. (GREETING!REC) the long beep, talk clearly, about 0 cm (8 inches) away from the MIC (microphone). The base unit display shows the elapsed recording time. If you record for over minutes, the unit will automatically stop recording. finished, press (GREETING!REC). You can also finish recording by pressing (STOP). To change the greeting, start again from step. MIC, (GREETING!CHECK) (ERASE) (STOP) If is displayed, 6 beeps sound and Your greeting was not recorded. Record your greeting again. is announced, start again from step. For assistance, please call: PANA(76)

22 Preparing the Answering System Greeting message sample: Hello, this is (your name and/or number). Sorry I cannot take your call. Please leave a message after the beep. Thank you. To adjust the speaker volume: 9 levels (0 8) are available while using the Answering System. To increase, press. To decrease, press. Ex. Level 8 FULL RINGER OFF BOX BOX BOX 3 To check the recorded greeting message (GREETING!CHECK). The greeting message will be played. To erase the recorded greeting message (GREETING!CHECK), and then press (ERASE) while the message is being played. The unit will answer a call with a pre-recorded greeting message. Pre-recorded greeting message If you do not record a greeting message (p. ), one of two messages will be played when a call is received, depending on the caller s recording time (p. 3). To check the pre-recorded greeting, press (GREETING!CHECK). A pre-recorded greeting will be played as follows: When the recording time is set to minute, minutes or 3 minutes : Hello, we are not available now. Please leave your name and phone number after the beep. We will return your call. When the recording time is set to Greeting only : Hello, we are not available now. Please call again. Thank you for your call. Flash Memory Message Backup (Message storage) Messages are stored on a flash memory IC chip and will not be affected by power failures. All messages are saved until you erase them.

23 Caller s Recording Time You can select minute, minutes, 3 minutes or Greeting only for the caller s recording time. Your phone comes from the factory set to 3 minutes. Make sure the unit is not being used and the handset is lifted off the base unit. (MUTE/FUNCTION). Scroll 3 Scroll 4 Scroll 5 6 Select 7 to Initial set by pressing Ö or Ñ, and press á. to Set answering by pressing Ö or Ñ, and press á. to Recording time by pressing Ö or Ñ. á. The current setting is displayed. the recording time by pressing Ö or Ñ. You can also select the recording time by pressing () ( minute), () ( minutes), (3) (3 minutes) or (0) (Greeting only). á (Save key). A beep sounds. To exit the programming mode, press (OFF). Date and time HInitial set Set tel line HSet answering HS register No. of rings HRecording time Remote code Recording time :3min GF H=Save Recording time :Greeting only GF H=Save Preparation You can exit the programming mode any time by pressing (OFF). If you select Greeting only, the unit will answer a call with the greeting message, and then hang up. The unit will not record any incoming messages. The display will show instead of the number of messages. Base unit display For assistance, please call: PANA(76) 3

24 Preparing the Answering System Number of Rings You can select the number of times the unit rings before the Answering System answers a call, from to 7 or Toll saver *. The Answering System needs to be on. Your phone comes from the factory set to 4. Make sure the unit is not being used and the handset is lifted off the base unit. Scroll 3 Scroll Select 7 (MUTE/FUNCTION). to Initial set by pressing Ö or Ñ, and press á. to Set answering by pressing Ö or Ñ. á. á at No. of rings. The current setting is displayed. the number of rings by pressing Ö or Ñ. You can also select the number of rings by pressing (0) (Toll saver*), or () to (7). á (Save key). A beep sounds. To exit the programming mode, press (OFF). You can exit the programming mode any time by pressing (OFF). Date and time HInitial set Set tel line HSet answering HS register HNo. of rings Recording time Number of rings :4 GF H=Save Number of rings :Toll saver GF H=Save 4 *Toll saver When you call the unit from outside: If the unit answers on the nd ring, there is at least one new message. If the unit answers on the 4th ring, there are no new messages. Hang up when you hear the 3rd ring. This will save you the toll charge for the call.

25 Making Calls System Capabilities (Operating More Than One Handset) At most 3 extensions (3 handsets or handsets and base unit) can operate at a time. But during a conference call (p. 45), only handsets can be used. If the 3rd handset tries to join, its LCD displays Busy and it will not join the conversation. Using the Handset Back side Receiver Microphone Speaker Display (OFF) (HOLD/INTERCOM/CLEAR) (PAUSE/REDIAL) Cordless Telephone Dial 3 To. a phone number. The dialed number is displayed. After a few seconds, the display will show the length of the call and the battery strength. hang up, press (OFF) or place the handset on the base unit or the charger. Talk Talk Talk Off When a handset is engaged in an outside call, Line in use is shown on the display of other handsets. For assistance, please call: PANA(76) 5

26 Making Calls To have a hands-free phone conversation (Using Digital Duplex Speakerphone). SP-phone Dial 3 When 4 To a phone number. The dialed number is displayed. After a few seconds, the display will show the length of the call and the battery strength. the other party answers, talk into the microphone. hang up, press (OFF) or place the handset on the base unit or the charger. SP-phone SP-phone Off Hands-free Digital Duplex Speakerphone For best performance, please note the following: Talk alternately with the caller in a quiet room. If the other party has difficulty hearing you, press Ö to decrease the speaker volume. If the other party s voice from the speaker cuts in/out during a conversation, press Ö to decrease the speaker volume. While talking using, you can switch to the hands-free phone conversation by pressing. To switch back to the receiver, press. 6

27 To dial after confirming the entered number Dial a phone number. 3 To If you misdial, press (HOLD/INTERCOM/CLEAR). One digit is erased. Dial the correct phone number. To cancel, press (OFF).. OR To have a hands-free phone conversation, press, and when the other party answers, talk into the microphone. After a few seconds, the display will show the length of the call and the battery strength. hang up, press (OFF) or place the handset on the base unit or the charger To redial the last number dialed on the handset or and press (PAUSE/REDIAL). Ex. Talk was pressed. Cordless Telephone To redial using the redial list (Memory Redial) The last 5 phone numbers dialed with the handset are stored in the redial list.. (PAUSE/REDIAL) The last number dialed is displayed.. Scroll to the desired number by pressing GF Redial list Ö or Ñ. You can also scroll through the list by pressing (PAUSE/REDIAL). To exit the list, press (OFF). 3. or. To erase an item, repeat steps and, and press (HOLD/INTERCOM/CLEAR). If No items stored is displayed, the list is empty. For assistance, please call: PANA(76) 7

28 Making Calls To put a call on hold (HOLD/INTERCOM/CLEAR) twice. The IN USE/HOLD indicator light flashes, Hold is displayed and the call is put on hold. Hold [] To transfer the call to another handset, see page 44. If a call is kept holding for 6 minutes, an alarm tone will start to sound. After 4 additional minutes on hold the call will be disconnected. When you put the call on hold, Line on hold is shown on the display of other handsets. To release the hold or. Another handset user can also release the hold by pressing or. If another phone is connected on the same line (p. 60), you can also release the hold by lifting its handset. To adjust the receiver volume (HIGH, MEDIUM or LOW) or speaker volume (6 levels) while talking To increase, press Ñ. To decrease, press Ö. Each time you press Ö or Ñ, the volume level will change. The number of steps indicates the volume level. The display will return to the length of the call. Ex. Receiver volume: High Speaker volume: Level 6 Loud Low GF High Lighted handset keypad The handset dialing buttons will light when you press a button, lift the handset off the base unit or the charger, or when a call is received. The lights will go out a few seconds after pressing a button, lifting the handset, answering a call, hanging up a call, leaving the programming mode or ending the intercom. Backlit LCD display The lighted handset display will stay on for a few seconds after pressing a handset button, lifting the handset off the base unit or the charger, hanging up a call, leaving the programming mode or ending the intercom. 8

29 Answering Calls When a call is received, the unit rings and Incoming call is displayed on the handset and the IN USE/HOLD indicator flashes quickly on the base unit. If you subscribe to a Caller ID service, the calling party information will be displayed after the first ring (p. 30). In order to view the Caller ID information, please wait until the second ring to answer a call. To. You can also answer a call by pressing any dialing button (0) to (9), (*) or (#) (Any Key Talk). OR, and when the other party answers, talk into the microphone. hang up, press (OFF). Auto Talk If you set the Auto Talk feature to ON (p. 8), you can answer a call by lifting the handset off the base unit or the charger without pressing or. (OFF) Microphone Cordless Telephone For assistance, please call: PANA(76) 9

30 Caller ID Service This unit is compatible with a Caller ID service offered by your telephone company. If you subscribe to a Caller ID service, the calling party s information will be shown on the handset after the first ring. The handset can record information of up to 30 different callers, including the time and date received and the number of times called, in the Caller List. The Caller List information is sorted by the most recent to the oldest call. When the 3st call is received, the first call is deleted. Using the list, you can automatically call back a caller. You can store the callers names and numbers from the Caller List into the directory. If you subscribe to both Caller ID and Call Waiting services, when a second call is received while talking, the new caller s name and phone number will be displayed (p. 46). How caller information is displayed when a call is received The handset display shows the caller s name and phone number after the first ring. ROBINSON,TINA After you answer the call, the display will show the length of the call. Caller information cannot be displayed in the following cases: If the caller dialed from an area which does not provide a Caller ID service, the display will show Out of area. If the caller has requested not to display his/her information, the display will show Private caller. If your unit is connected to a PBX which does not support Caller ID services, you cannot access those services. The name display service may not be available in some areas. For further information, please contact your telephone company. If the handset has lost communication with the base unit when a call is received, the caller information will not be recorded in the Caller List. 30

31 Using the Caller List If you have received new calls, Received calls will be displayed while the handset is not in use. Handset on the base unit [] Received calls Handset off the base unit [] Received callsg Viewing the Caller List To check who has called, follow the steps below. Make sure the unit is not being used and the handset is lifted off the base unit. To Ö or Ñ to enter the Caller List. The display will show, for example, the following. Caller list new calls GF H=Directory search from the most recent call, press Ö. To search from the oldest call, press Ñ. To scroll between callers, press Ö or Ñ. SMITH,JACK :0P JUN0 (OFF) Cordless Telephone 3 To exit the list, press (OFF). If No items stored is displayed, the Caller List is empty. If there is no name information for a caller, the display will only show the phone number. After viewing all of the new call entries in the Caller List, Received calls will disappear. Once new calls have been checked, will be added to caller information. Each handset has the Caller List individually. If you checked the Caller List on your handset, Caller List information in the other handsets will remain still NEW and will not be added. In step, you can go to the directory list by pressing á (p. 39). If you do not press any buttons for 60 seconds, the handset will exit the Caller List. For assistance, please call: PANA(76) 3

32 Using the Caller List What means When the display shows, you have already viewed this calling information, answered the call or called back the caller. If the same caller calls again, the call entry with will be replaced with the new call entry. If a caller calls more than once The number of times the same caller called is displayed ( to 9). The date and time of the most recent call will be recorded. After checking, to 9 will be replaced with. SMITH,JACK :0P JUN0 Ex. The caller called 3 times. TURNER,CINDY :0A JAN 3 Calling Back from the Caller List Scroll Ö or Ñ to enter the Caller List. to the desired caller by pressing Ö or Ñ. Caller list 3 new calls GF H=Directory TURNER,CINDY :0A JAN 3 3 or. The displayed phone number is dialed automatically. Ex. Talk mode Talk In some cases, you may have to edit the number before dialing (p. 33). (Ex. You may have to delete and the area code.) If a phone number is not displayed in the caller information, you cannot call back that caller. 3

33 Editing the Caller s Phone Number You can edit a phone number into one of 3 patterns to call back or store it into the directory. The Caller ID Number Auto Edit Feature (p. 34) This feature will allow the unit to edit a Caller ID number into one of 3 patterns you desired for you automatically in the Caller List. For details and activation please see page 34. Make sure the unit is not being used and the handset is lifted off the base unit. Ö or Ñ to enter the Caller List. Caller list 5 new calls GF H=Directory Scroll After to the desired caller by pressing Ö or Ñ. á. á (Yes key) at Edit. á (Edit key) to select a pattern. Each time you press á, the number is rearranged into one of 3 patterns. a b Phone no. Area code Phone no. c Area code Phone no. The order in which patterns a c are displayed depends on how the telephone number is displayed in step. PARKER,FRED :0A JAN HEdit Save directory GF H=Yes PARKER,FRED G=Next H=Edit a G=Next editing the number, you can continue with calling back or storing procedures. To call back, press or (p. 3). To store the number in the directory, press Ö (Next key) and press á (Save key). (If the caller has no name information, see page 35, from step 3.) 33 For assistance, please call: PANA(76) H=Edit b G=Next H=Edit c G=Next H=Edit Cordless Telephone

34 34 Using the Caller List The Caller ID Number Auto Edit Feature There are 3 patterns of phone number (a, b, and c on p. 33). This feature allows your phone to automatically edit an in-coming Caller ID number into one pattern you preferred, and display the Caller ID number with that pattern on the handset automatically. After this feature is activated, Caller ID numbers coming from considered area codes (0, for example), from which the Caller ID numbers have been chosen to follow the desired pattern (7 digit pattern, for example), will be automatically edited from other patterns ( digit pattern, for example) into the same pattern you have previously selected (which is 7 digit pattern, in the example). Up to 4 area codes are allowed for this feature for patterns a, b and c (p. 33). To activate this feature, you must () set this feature to on, and () make an out-going call from Caller List (p. 3) with a number which has one of 3 patterns that you have edited with considered area code, and that you prefer to be followed by future Caller ID numbers, so that in the future all the Caller ID numbers coming from the same area code will be displayed in the same pattern. The Caller ID number Auto Edit feature is preset to ON at factory. If you fail to reach your destination when making the call, the phone number you dialed might have an incorrect pattern, please edit the phone number with another pattern (p. 33). For example, if you move to another area, you may need to turn this feature to OFF to erase previously edited area codes. Then, if still need, you may activate this feature again. Make sure the unit is not being used and the handset is lifted off the base unit.. (MUTE/FUNCTION).. Scroll to Initial set by pressing Ö or Ñ, and press á. 3. Scroll to Caller ID edit by pressing Ö or Ñ, and press á. 4. Select On or Off by pressing Ö or Ñ. 5. á (Save key). A beep sounds. To exit the programming mode, press (OFF). Date and time HInitial set Auto talk HCaller ID edit Set tel line Auto edit :On GF H=Save When the feature is set to OFF, the unit will still be able to display Caller ID, like regular Caller ID telephone, but the in-coming Caller ID number will not be edited by pattern and by area codes.

35 Storing Caller List Information in the Directory You can store phone numbers that are in the Caller List into the directory. Make sure the unit is not being used and the handset is lifted off the base unit. Scroll 3 Scroll Ö or Ñ to enter the Caller List. to the caller you want to store in the directory by pressing Ö or Ñ, and press á. If the number requires editing, see page 33. to Save directory by pressing Ö or Ñ, and press á. A beep sounds. To continue storing other items, repeat from step. To exit the programming mode, press (OFF). Caller list 0 new calls GF H=Directory TURNER,CINDY :0A JAN 3 HEdit Save directory GF H=Yes Edit HSave directory GF H=Yes TURNER,CINDY Cordless Telephone If there is no name information for the caller, Enter name will be displayed. a) If a name is not required, press Ö (Next key) and press á (Save key). b) If a name is required, enter the name (p. 38). When finished, press Ö (Next key) and press á (Save key). A beep sounds. To continue storing other items, repeat from step. To exit the programming mode, press (OFF). Enter name IH G=Next Enter name CINDY TURNER IH G=Next CINDY TURNER You can exit the programming mode any time by pressing (OFF). If the display shows Directory full in step 3, press (OFF) to exit the list. To erase other stored items from the directory, see page 4. You cannot store caller information in the directory if a phone number is not displayed. For assistance, please call: PANA(76) 35

36 Erasing Caller List Information After checking the Caller List, you can erase some or all of the entries. Make sure the unit is not being used and the handset is lifted off the base unit. To erase a specific caller from the Caller List Ö or Ñ to enter the Caller List. Caller list 0 new calls GF H=Directory Scroll 3 Using the Caller List to the caller you want to erase from the Caller List by pressing Ö or Ñ. (HOLD/INTERCOM/CLEAR). A beep sounds and the information is erased. To erase other items, repeat from step. To exit the Caller List, press (OFF). REAGAN,TOM :0A JAN Clear To erase all entries in the Caller List Before erasing all entries, make sure that 0 new call is displayed. Ö or Ñ to enter the Caller List. Caller list 0 new call GF H=Directory (HOLD/INTERCOM/CLEAR). All clear? To stop erasing, press Ü (No). I=No CLEAR=Yes 3 (HOLD/INTERCOM/CLEAR). A beep sounds and all entries are erased. All clear 36

37 Directory You can store up to 30 names and phone numbers in the directory using the handset. All of the directory items are sorted by the first word in alphabetical order. You can make a call by selecting a name on the handset display. Each handset has the directory list individually. Storing Names and Numbers Make sure the unit is not being used and the handset is lifted off the base unit. (MUTE/FUNCTION) HSave directory Message play 3 Enter 4 á at Save directory. The display shows the number of stored items in the directory. a name, up to 5 characters with the dialing buttons, ((0) to (9)) (p. 38). If a name is not required, press Ö (Next key) and go to step 5. To move the cursor, press Ü or á. Ö (Next key). Directory 0 items Enter name IH G=Next Enter name Tom Jones IH G=Next Enter phone no. Cordless Telephone 5 Enter 6 7 a phone number, up to digits. Each time you press (HOLD/INTERCOM/CLEAR), a digit is erased. To erase all of the digits, press and hold (HOLD/INTERCOM/CLEAR). To move the cursor, press Ü or á. Ö (Next key). If you want to change the name or number, press Ñ (Edit key) to reach the desired display and change it. á (Save key). A beep sounds. To continue storing other items, repeat from step. To exit the programming mode, press (OFF) IH For assistance, please call: PANA(76) G=Next Tom Jones F=Edit H=Save Tom Jones

38 Directory If a pause is required for dialing, (PAUSE/REDIAL) can be stored in a phone number counting as one digit in step 5. You can exit the programming mode any time by pressing (OFF). If the display shows Directory full in step, the display will return to step, press (OFF) to exit the programming mode. To erase other stored items from the directory, see page 4. Selecting characters to enter names The handset dialing buttons ((0) to (9)) can be used to enter letters and symbols. The letters are printed on the dialing buttons. ing each button selects a character as shown below. Keys () () (3) (4) (5) (6) (7) (8) (9) (0) Ü á Number of times key is pressed # & ( ),. / a b c A B C d e f D E F 3 g h i G H I 4 j k l J K L 5 m n o M N O 6 p q r s P Q R S 7 t u v T U V 8 w x y z W X Y Z 9 0 Blank Moves the cursor to the left. Moves the cursor to the right. (To enter another character using the same number key, move the cursor to the next space.) (HOLD/INTERCOM/CLEAR) erases characters. For example, to enter Tom Jones :. (8) four times.. (6) three times, then press á. 3. (6) once, then press á twice. 4. (5) four times, press (6) three times, then press á. 5. (6) twice, press (3) twice, then press (7) four times. T To Tom Tom Jo Tom Jones 38

39 If you make a mistake while entering a name: Ü or á to move the cursor to the incorrect character, press (HOLD/INTERCOM/CLEAR) to delete and enter the correct character. Each time you press (HOLD/INTERCOM/CLEAR) a character is erased. To erase all characters, press and hold (HOLD/INTERCOM/CLEAR). Dialing from the Directory Make sure the unit is not being used and the handset is lifted off the base unit. Scroll. Ü or á to enter the directory list. The display shows the number of stored items in the directory. to the desired item by pressing Ö or Ñ. All directory items are stored in the order shown on the right. To search for a name by initial: # the dialing button for the first letter of the desired name until any name with the same initial is displayed (see the Index table below). Ex. To find Frank, press (3) repeatedly until the first item under F is displayed. Directory list 30 items GF H=Caller Ö. Ñ. Alphabet letter Symbol (excluding # and # ) Number # and # Telephone number (If no name is stored) Cordless Telephone $ Ö repeatedly until the name Frank is displayed or. The number is dialed automatically. If No items stored is displayed in step, the directory list is empty. You can leave the directory list any time by pressing (OFF). In step, you can go to the Caller List by pressing á (p. 3). Index table Keys () () (3) (4) (5) Index Other symbols, A, B, C, D, E, F, 3 G, H, I, 4 J, K, L, 5 Keys (6) (7) (8) (9) (0) Index M, N, O, 6 P, Q, R, S, 7 T, U, V, 8 W, X, Y, Z, 9 0, Blank For assistance, please call: PANA(76) 39

40 40 Editing Make sure the unit is not being used and the handset is lifted off the base unit. Ü or á to enter the directory list. Scroll 3 Edit 4 5 Add 6 7 When Directory to the directory item you want to change by pressing Ö or Ñ, and press á. To search for the item by initial, see page 39. the name using the dialing buttons, up to 5 characters. To move the cursor, press Ü or á. If you do not need to change the name, press Ö (Next key) and go to step 5. Ö (Next key). a number to the current number. If you do not need to change the number, press Ö (Next key) and go to step 7. Each time you press (HOLD/INTERCOM/CLEAR), a digit is erased. To erase all digits, press and hold (HOLD/INTERCOM/CLEAR). To move the cursor, press Ü or á. Ö (Next key). If you want to change the name or number, press Ñ (Edit key) to reach the desired display and change it. finished, press á (Save key). A beep sounds. To continue editing other items, repeat from step. To exit the directory list, press (OFF). You can exit the edit mode any time by pressing (OFF). Jane Enter name Jane IH G=Next Enter name Jane Walker IH G=Next IH IH G=Next G=Next Jane Walker F=Edit H=Save Jane Walker

41 Erasing Make sure the unit is not being used and the handset is lifted off the base unit. Ü or á to enter the directory list. Scroll 3 4 to the directory item that you want to erase by pressing Ö or Ñ. To search for the item by initial, see page 39. (HOLD/INTERCOM/CLEAR). To stop erasing, press Ü (No key). (HOLD/INTERCOM/CLEAR). A beep sounds and the item is erased. To erase other items, repeat from step. To exit the directory list, press (OFF). Helen Clear? I=No CLEAR=Yes Clear Cordless Telephone You can exit the programming mode any time by pressing (OFF). For assistance, please call: PANA(76) 4

42 Intercom A -way intercom is possible between the handset and the base unit or between two handsets. You can call all handsets from the base unit at once. Page the desired unit(s) by entering the extension number, shown in the top right of each handset s display (p. 0). The base unit s extension number is 0. Making Intercom Calls Handset (HOLD/INTERCOM/CLEAR). To page the base unit, press (0). The base unit will ring for minute. handset#[-3] or [0] for base Calling [0] 3 When 4 To When 3 To 4 To page another handset, press (HOLD/INTERCOM/CLEAR), and enter the extension number using the dialing button (() to (3)). The destination handset will ring for minute. To stop paging, press (OFF). the paged party answers, talk into the handset. You can switch to the speaker by pressing. To switch back to the receiver, press. end the intercom, press (OFF). Base unit Ex. Calling Handset Calling [] Intercom Off Using this feature, you can also locate a misplaced handset. To page the handset, enter the extension number, using the HANDSET LOCATOR/INTERCOM (() to (3)). The IN USE/HOLD indicator flashes. The handset will ring for minute. To stop paging, press HANDSET LOCATOR/INTERCOM ((ALL) or () to (3)). the paged party answers, talk into the MIC. end the intercom, press HANDSET LOCATOR/INTERCOM (ALL).

43 To page all handsets, press HANDSET LOCATOR/INTERCOM (ALL). All handsets will ring for minute. You can only talk with the handset user who answers first. During an intercom call: If you have difficulty hearing the other party, decrease the speaker volume by pressing Ö or. If an incoming call is being received, you will hear two tones (incoming call tone, p. 48) and the IN USE/HOLD indicator on the base unit will flash quickly. To answer, press (OFF) and press or. If the handset detects a problem, an error message will be displayed (p. 64). Answering Intercom Calls Handset When an intercom call is being received, the handset rings and the display shows the calling extension., or (HOLD/INTERCOM/CLEAR). You can also answer the call by pressing any dialing button (0) to (9), (*) or (#) (Any Key Talk). Ex. Base calling Call from [0] Intercom To end the intercom, press (OFF) or place the handset on the base unit or the charger. Auto Talk: If you set the Auto Talk feature to ON (p. 8), you can answer a call by lifting the handset off the base unit or the charger without pressing, or (HOLD/INTERCOM/CLEAR). Cordless Telephone Base unit When an intercom call is being received, the base unit rings and the IN USE/HOLD indicator flashes. HANDSET LOCATOR/INTERCOM (ALL). To end the intercom, press HANDSET LOCATOR/INTERCOM (ALL). When the ringer volume is off (p. 9), the handset will ring at the LOW level for internal calls. You cannot change the ringer tone for internal calls. For assistance, please call: PANA(76) 43

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