We give you the edge. High Comfort. Telephone. Integral TH 13. connected to ISDN Telecommunications Systems Integral. Operating Instructions

Transcription

1 We give you the edge. Telephone High Comfort Integral TH 13 connected to ISDN Telecommunications Systems Integral Operating Instructions

2 Familiarise yourself with your telephone Important notes What you should definitely read -- Your TH 13 and all keys at a glance (see Pages 5--6) -- Basic operating principles (starting on Page 8) Please note This telephone is only for connection to Tenovis TK system digital interfaces and meets the basic requirements of the European guidelines 1995/5/EG (Radio und Telecommunication Terminal Equipment, R&TTE). This telephone is not designed for direct operation on public telephone network interfaces If problems occur when operating the device, please consult your dealer or the Tenovis service in the first instance. The Declaration of Conformity can be requested from the following internet address. or under index look for the key word: Conformity The equipment may only be opened or repaired by a qualified technician. Do not open the telephone yourself. Doing so could damage the unit and cause it to malfunction. Positioning the telephone Place the telephone on a non--slip surface, especially if the furniture is new or has recently been cleaned with cleaning agents. Enamels or cleaning agents may contain substances which soften the base parts of your telephone, and the softened bases can leave undesirable marks on the furniture. Tenovis cannot assume liability for damages of this kind. 2

3 Table of Contents Familiarise yourself with your telephone Important Notes... 2 Table of contents... 3 Your TH 13 at a glance... 5 All keys at a glance... 6 Get to know your telephone Special features of your telephone... 7 Basic operating principles... 8 Make it easy on yourself Making a call Accepting calls Handsfree mode Making several connections simultaneously Conference While you are out (Call diversion) Changing call diversion from another phone Telephoning with convenience Using the telephone book Storing a call number as a note Who called? (Call list) View call charges Reminding yourself (Appointments) When you have something to say Outside business hours (Night service) Locking your telephone

4 Table of Contents Using the telephone with partners Using the telephone with partners Customising your telephone Changing general settings Setting audio, contrast and language Extras for your telephone Conf-Tel external handsfree equipment DSS module Handsfree with auxiliary loudspeaker Operating your telephone from a PC Special areas of application Telephoning in a hotel When in doubt, look it up Overview of all functions Symbols and messages in the display Ringing- and handset tones If something s not working Key word index

5 Your TH 13 at a glance Familiarise yourself with your telephone Display keys For various purposes the current function is shown in the display AEI interface For connecting accessories (on the bottom of the phone) Display (adjustable) The displays assist you in operating the phone Handsfree Microphone LED display Flashes when you receiveacall Alpha--numeric keys For dialing call numbers and entering codes Programmable function keys F1--F4 Standard assignment see Page 6 Pre--assigned function keys For quick access to certain functions. 5

6 Familiarise yourself with your telephone All keys at a glance Digit keys with letters: For dialing call numbers and entering codes. The alphabetic labelling allows you to dial vanity numbers. Star and Hash: For special functions Menu: Displays the menu from which you can execute many of your phone s functions. Up / down arrows: Moves the highlight in the display up or down. Destinations: Shows additional levels of the display keys. Call monitoring: Switches the loudspeaker on and off and enables dialing with the handset on--hook. Redial: Displays the redial menu (the five most recently dialed external call numbers). Refer--back: Initiates refer--back. Call back: Initiates an automatic call back. Handsfree mode: Activates the loudspeaker and microphone so that you can use the phone with the handset on-- hook. Telephone book: For storing call numbers and dialing stored call numbers. Release: Releases the current connection and, in entry mode, exits the current menu. Enter: Calls up a highlighted menu item, or confirms an entry. Freely assignable function keys (default assignments): F1: Call list Displays a list of calls which you did not answer. F2: Conference Initiates a conference with two other subscribers. F3: Message For sending a text message to another subscriber in your telephone system. F4: Call diversion Diverts calls to another connection. 6

7 Special features of your telephone Get to know your telephone The display helps you The display contains various information such as the status of your current connection. The displays also guide you step--by--step through the operation of the phone. The display keys have varying functions, depending on the operating steps you are currently executing. The current function of each key is shown in the display (see Page 11). The display shows you the call number of every ISDN caller, enabling you to see who is on the other end of an incoming call. If the name and call number of the caller are stored in your telephone book, then you will also see the caller s name. Menu and function keys Most functions can be selected and executed via the menu (see Page 9). To make operation easier, you can assign frequently used functions to function keys. Some of these keys have already been assigned functions at the factory (see Page 6). Protection against unauthorised use You can use the lock function to protect your phone against unauthorised use (see page 59). 7

8 Get to know your telephone Basic operating principles The following pages provide a short description of the basic operating principles of your telephone. -- How to select and call up functions in the menu -- What your phone s idle display shows you -- How to use the display keys of your phone -- How to enter letters, such as a name, in the telephone book Table of Contents Selecting functions in the menu... 9 Cancelling a procedure... 9 What does the idle display show? Using a status message to call up the associated menu item Display keys Entering text with the display keys

9 Basic operating principles Get to know your telephone Selecting functions in the menu Press this key. The menu is displayed. Press the up or down arrow key until the desired menu item is high- or lighted. Press this key to call up the highlighted function. Cancelling a procedure Ifyoumadeamistake: Lift the handset and replace it again. Ending and storing a setting Scroll to the menu End item. Press this key to complete and store the setting. i If you cannot find the desired function in the menu, check whether it is assigned to a function key. Functions no longer appear in the menu once they have been assigned to the freely assignable function keys or to the display keys. More functions become available while you are using the phone. These can then be called up in the same manner. 9

10 Get to know your telephone Basic operating principles What does the idle display show? 21 Miller Th :50 Telephone status Night service 1 (on) The idle display contains: -- Your name and call number -- Date and time -- Additional information on the status of your phone, e.g. Night service 1. Using a status message to call up the associated menu item Changing the status, e.g. deactivating night service: Scroll to the desired status mesage, e.g. Night service 1 (on). 10

11 Basic operating principles Get to know your telephone Display keys The display keys may have various functions. The current function of each key is shown in the display. L01 L02 L03 L04 L05 L06 L07 L08 Bert BrehSamm Mill Example: Line 2 : Pressing this key occupies external line 2. Functions on several levels: The display keys have functions on several levels. The display always shows one level with 16 functions. Press this key to display the other levels. 11

12 Get to know your telephone Basic operating principles Entering text with the display keys Appointm :11 TextJ... A B C D E F G H I J K L M N < Scroll to other letters. Switches between upper--case and lower--case letters. Deletes the last letter entered. Use the display keys to select letters. Example to try: Call up the telephone book. Scroll to the New ind. entry menu item.... Enter the call number. N Confirm the number.... Enter a name as shown above. Confirm the name. The call number is stored. i You can connect a DSS-module to your telephone. This makes it even simpler to enter letters (see Page 79). 12

13 Make it easy on yourself Get to know your telephone Adjust volume You can adjust various acoustic settings such as the ringing of the handset or the handsfree mode settings (see Page 71) to adapt to your surroundings. Adjusting the contrast of the display You can adjust the contrast of the display according to your surroundings (see Page 72). Specifying the language of the menu The menu items can be displayed in either English, German or French (see Page 74). Storing call numbers Your phone has a personal telephone book, in which you can store frequently used call numbers. You can modify the telephone book entries yourself (see Page 36). You can also search for and dial call numbers in your system s central telephone book (see Page 38). Handsfree when called You can set your telephone to automatically answer internal calls in handsfree mode. You will not need to lift the handset and can immediately start speaking to the caller (see Page 68). Labelling function keys Labelling strips for you to write the assigned functions are provided next to the freely assignable function keys. You can then see at a glance which functions are assigned to these four keys. 13

14 Telephone as usual Making a call You can use the telephone as usual within and outside of your telephone system. Internal: Dial the desired extension number directly. External: Occupy a line and dial the call number. After calling an external number that s occupied, you can request for it to be called back after a delay. You can use the destination keys to dial the five most recently called numbers again (redial) and to dial frequently needed call numbers. You can initiate an automatic call--back within your telephone system to be notified when an occupied extension or external line becomes free. You can also cut into another call within your system if you have something urgent to tell one of the participants. If you do not want to reveal your number to an external call partner, providing you have the authority, you can prevent the number from being shown in your call partner s display. Calling within your telephone system Calling outside your telephone system Making a call with the destination key Delayed redial Delayed redial Calling one of the five most recent external call numbers (Redial) When the line is busy (Automatic call--back) If all external lines are busy (External line call--back) Cutting in on another call Ending the cut--in Preventing your own call number from being displayed Reactivating display of your own call number

15 Making a call Telephone as usual Calling within your phone system Lift the handset.... Enter the call number. Calling outside your telephone system Lift the handset. Enter the external line code.... Enter the call number. Making a call with the destination key Lift the handset. Press the destination key for the desired subscriber. To use the phone without the handset: press the Handsfree key. Instead of entering the external line code press the Line key i 15

16 Telephone as usual Making a call Delayed redial The line of the external subscriber dialed is busy. The display reads Delayed redial. The display reads Redial every 30 secs.. The most recently selected call number is automatically repeated up to 3 times every 30 seconds. Setting delayed redial Scroll to the Set telephone menu item. Scroll to the Number of redials 3 menu item. Press repeatedly until the desired number of redials ( 0, 3, 5, 10 ) is set. The setting 0 deactivates the entire delayed redial function, and it no longer appears in the menu. Scroll to the Redial every (30s) menu item. Press repeatedly until the time interval of the delayed redial ( 15s, 30s, 60s, 90s, 120s ) is set. Calling one of the five most recent external call numbers (Redial) Display the 5 most recently dialed call numbers. Scroll to the desired number, e.g Scroll to the Dial menu item. Dial the call number. 16

17 Making a call Telephone as usual In case of busy signal (Automatic call back) The internal connection you have dialed is busy or was not answered at all. Initiate call--back. You hear the acknowledgement tone. Replace the handset. As soon as the other connection is free, your telephone rings. Lift the handset. If all external lines are busy (External line call--back) You dial the exit code but do not get a connection. Press the external line call--back key. You hear the acknowledgement tone. ring. Replace the handset. As soon as an external line is free, your telephone will Lift the handset and dial the desired external call number. Subsequent tone dial (DTMF) (Answer phone, voice box, etc. remote control) You have an external connection to the system which you want to operate from afar.... Enter the remote control codes with the digit keys, star and hash. Dialing mode will switch to DTMF automatically. i To cancel external line call--back: Press the External line call--back key while the phone is idle. If you want to use a subsequent tone dial (DTMF) with an internal connection, you must assign this function to a function key. 17

18 Telephone as usual Making a call Cutting in on another call Scroll to the Cut in menu item. You are now included in the conversation and can give the subscriber your message. The subscribers hear a cut--in tone. Ending the cut--in Scroll to the End menu item. Preventing your own call number from being displayed Leave on hook. Press this key. Press these keys. The display remains until the next external telephone conversation Call no. display rem. (off). Reactivating display of your own call number Leave on hook. Press this key. Press these keys. The display erases Call no. display rem. (off). 18

19 Accepting calls Telephone as usual You can lift the handset and speak with the caller as usual. Alternatively, you can answer the call by pressing the Handsfree key, which enables you to conduct the call with the handset on--hook. If another subscriber in your system or partner group receives a call, you can pick up the call from your phone. When you receive a call When another telephone receives a call (Pick--up) Pick--up in a group

20 Telephone as usual Accepting calls When you receive a call Your telephone rings. The call is shown in the display. Lift the handset. When another telephone receives a call (Pick--up) A particular telephone rings. Lift the handset. Scroll to the Call pick-up menu item.... Enter the number of the ringing telephone. Pick--up in a group Any telephone in the group rings. Lift the handset. Scroll to the Call pick-up menu item. Scroll to the desired call, e. g >12. To use the phone without the handset: press the Handsfree key. i 20

21 Handsfree mode Telephone as usual You can activate the loudspeaker of your telephone in order to hear the caller without having to use the handset. You can also activate handsfree mode during a call and then continue the conversation with the handset on--hook. Hello... Hearing the caller through the loudspeaker (Call monitoring) Using the phone with the handset on--hook (Handsfree) Handsfree mode -- Ending the call Handsfree mode -- Continuing the call with the handset

22 Telephone as usual Handsfree mode Hearing the caller through the loudspeaker (call monitoring) Duringacall: Activate the loudspeaker. You can then hear the caller through the loudspeaker. Using the telephone with the handset on--hook (Handsfree mode) Activate handsfree mode.... Enter the call number. When the subscriber answers, you can speak to him with the handset on--hook. Handsfree mode -- Ending the call During the handsfree call: Deactivate handsfree mode. Handsfree mode -- Continuing the call with the handset During the handsfree call: Lift the handset. 22

23 Telephone as usual Making several connections simultaneously During a call, you can consult with a third subscriber or forward your current caller. You can also accept another call while you are already on the phone (Call waiting). You can accept up to three additional calls. Consultation during a call (Refer--back) Switching between two callers (Mediate) Forwarding a caller Answering a second call (Call waiting) Hold call on line Switching between two external callers (Mediate)

24 Telephone as usual Making several connections simultaneously Consultation during a call (Refer--back) Duringacall: Initiate refer--back. The other party is waiting.... Enter the number of the subscriber whom you wish to consult. Switching between two callers (Mediate) Duringacall: Call up the list of callers. Scroll to the desired entry, e. g. Nadine Forwarding a caller Duringacall: Initiate refer--back.... Enter the number of the desired connection. Replace the handset. Answering a second call (call--waiting) You receive a second call while you are on the phone. Call up the list of callers. Scroll to the desired entry, e. g. Nadine You are then connected with the caller. The first caller is waiting and cannot hear your conversation. 24

25 Telephone as usual Making several connections simultaneously Hold call on line While you are on the phone (external call): Scroll to the Hold call menu item. The other party is waiting. The same line will be activated again. You hear the dialing tone.... Enter the number of the external subscriber whom you wish to consult. Switching between two external callers (Mediate) While you are on the phone (external call): An external caller is waiting. Press this key. You are then connected with the waiting external caller again. Connecting two external callers on the line While you are on the phone (external call): Scroll to the Hold call menu item. An external caller is waiting.... Enter the external number. Replace the handset. Both external callers are then connected to each other. You do not now have a line occupied. This function must be activated by your network operator. i 25

26 Telephone as usual Conference You can speak with two callers simultaneously (3 Way Conference). There are three ways of ending a 3 way conference call: -- Cut yourself out and leave the other two connected to each other -- Continue speaking with both subscribers individually (Mediate) -- End the conference and release all connections A conference is initiated via a refer back. At first you can speak alone with the new call partner. As many internal call partners as you wish can take part in an internal conference call, or alternatively up to two external call partners. You can leave an internal conference, whereby the connection will remain between the other subscribers. An external conference is possible with an internal and an external call partner, or alternatively with up to two external call partners. If you have initiated an external conference, you have the possibility to end this and release all the connections, or you can cut yourself out of the call and leave the other participants connected with one another. Including a refer--back subscriber in an internal call Including a refer--back subscriber in an external call Forwarding external to internal Ending the conference and maintaining the connections Ending the conference and releasing the external connections

27 Conference Telephone as usual Including a refer--back subscriber in an internal call During an internal call, e.g. with subscriber 11: Initiate refer--back. Establish a connection to an internal or external subscriber, e.g. subscriber 12. Scroll to the Conference with 11 menu item. You can now speak with one another. Select the menu item Extend conference: to include another call partner, if necessary. If necessary, establish a further connection to an internal or external call partner and add to the conference as shown above. If necessary, scroll to the Quit conference menu item to leave the conference. The connection between the remaining conference participants continues. Including a refer--back subscriber in an external call During an external call, e.g. with subscriber : Initiate refer--back. Establish a connection to an internal or external subscriber, e.g. subscriber 12. Scroll to the Conference with menu item. You can now speak with one another. Select the menu item Extend conference: to include another call partner, if necessary. If necessary, establish a further connection to an internal or external call partner and add to the conference as shown above. 27

28 Telephone as usual Conference If necessary, replace the handset to end the conference between all participants. If necessary, scroll to the Conference off menu item to leave the conference. The connection between the remaining conference participants continues. Forwarding external to internal During the conference: Scroll to the Transfer to conferee menu item. Replace the handset. Ending the conference and maintaining the connections During the conference with at least one external subscriber: Scroll to the Conference off menu item. You are then connected with the one subscriber while the other holds the line. Ending the conference and external connections During the conference: Replace the handset. 28

29 While you are out (call diversion) Telephone as usual You can divert your calls to another connection within your system or to an external call number. You can also set up call diversion for another telephone in your system. You can call from outside your telephone system and change the call diversion destination from another phone. You can decide whether the calls should be diverted immediately, or only if no one answers after a specified time period. You can divert all incoming calls while you are on the phone (Call diversion if busy). Changing call diversion destination from another phone Diverting calls for your own telephone Diverting calls for another telephone to your own telephone Diverting calls for another telephone Diverting calls to an external call number Diverting an external line bundle Deactivating call diversion

30 Telephone as usual While you are out (call diversion) Diverting calls for your own telephone Press the Call diversion key.... Enter the internal call number to which the calls are to be diverted. Scroll to the Immediately, Delayed Redial or If busy menu item. Diverting calls for another telephone to your own telephone Scroll to the Call diversion menu item. Scroll to the Divert from menu item.... Enter the internal number of the subscriber for whom you want to set up call diversion to your own telephone. Scroll to the Immediately, Delayed Redial or If busy menu item. i The most recent call diversion is valid. Delayed call diversion and Call diversion if busy can be set up simultaneously to different subscribers. 30

31 While you are out (call diversion) Telephone as usual Diverting calls for another telephone Scroll to the Call diversion menu item. Scroll to the Divert for menu item.... Enter the internal call number of the subscriber for whom you want to set up call diversion.... Enter the internal call number to which the calls are to be diverted. Scroll to the Immediately, Delayed Redial or If busy menu item. i The most recent call diversion is valid. Delayed call diversion and Call diversion if busy can be set up simultaneously to different subscribers. 31

32 Telephone as usual While you are out (call diversion) Diverting calls to an external call number Scroll to the Call Diversion menu item. Scroll to the Ext. call div. menu item.... Enter the external call number to which calls are to be diverted. Scroll to the Immediately, Delayed Redial or If busy menu item. i The most recent call diversion is valid. Delayed call diversion and Call diversion if busy can be set up simultaneously to different subscribers. 32

33 While you are out (call diversion) Telephone as usual Diverting an external line bundle Scroll to the Call Diversion menu item. Scroll to the desired menu item, e.g. Bundle Enter the internal call number to which calls for this bundle are to be diverted. Scroll to the Activate menu item. Deactivating call diversion In the idle display: Scroll to the desired entry, e.g. Call diversion to 21. Scroll to the Delete menu item. 33

34 Telephone as usual Changing call diversion from another phone You can call from outside of your TK-system and set up and change a call diversion for your handset or another telephone. This is possible from every telephone with subsequent tone dial (DTMF). Call the subscriber whose call diversion is to be changed number from an external phone, e.g Dial your TK-system call Enter the call number of the remote control subscriber, e.g. 24. A dialing tone sounds as confirmation. Enter the internal call number of the subscriber for whom you want to change the call diversion. 4-or 6-digit secret PIN-of the subscriber must be entered, e.g A dialing tone sounds as confirmation. Now continue with one of the following four options (a - d): a) Divert calls to an external telephone (external call diversion) Press Star, 149. Enter the code for the call diversion option, e.g. 1. Codes for the call diversion options: 1 = immediate -- 2 = after a delay -- 3 = if busy to which calls are to be diverted, e.g Enter the external call number Press the Hash key. You hear the acknowledgement tone. i Changing call diversion from another phone must be activated by the service department, which can also tell you the number of the remote control subscriber. External call diversion You do not need to enter an external call number if you call out from the same telephone to which you want to divert calls. The call number assignment must be active for the telephone, though. 34

35 Telephone as usual Changing call diversion from another phone b) Diverting calls from an internal subscriber (Call diversion from, Follow me) Press Star, 70. Enter the code for the call diversion option, e.g. 1. Codes for the call diversion options: 1 = immediate -- 2 = after a delay -- 3 = if busy Enter the internal call number of the subscriber as 2 or 4 digits from which the calls are to be diverted. You hear the acknowledgement tone. c) Diverting calls to another internal telephone or a mailbox (Call diversion to) Press Star, 71. Enter the code for the call diversion option, e.g. 1. Codes for the call diversion options: 1 = immediate -- 2 = after a delay -- 3 = if busy Enter the internal call number of the subscriber as 2 or 4 digits to whom the calls are to be diverted. You hear the acknowledgement tone. d) Deactivating call diversion or or Press Hash 149 for external call diversion Press Hash 70 for call diversion from Press Hash 71 for call diversion to You hear the acknowledgement tone. The call diversion is now deactivated. 35

36 Telephoning with convenience Using the telephone book Your telephone system can store up to 800 call numbers for all subscribers. Additionally, you can store up to 100 individual call numbers, which are then only available from your telephone. You can then dial these call numbers quickly and conveniently. Jones 2435 Brown 3827 Smith 7483 Larsen 6126 Storing individual entries in the telephone book Storing general entries in the telephone book Dialing a number from the telephone book Modifying an entry later Deleting an entry

37 Using the telephone book Telephoning with convenience Storing individual entries in the telephone book Call up the telephone book. Scroll to the New ind. entry menu item.... Enter the call number. N Confirm the number.... Enter the name. Confirm the name. i Using the Internal destination menu item enables you to enter internal call numbers. Using the Pause menu item, you can select a dial pause when entering the call numbers. Select the Earth button/flash menu item if you are connected to another system which requires a flash key for external access. 37

38 Telephoning with convenience Using the telephone book Storing general entries in the telephone book Call up the telephone book. Scroll to the New gen. entry menu item.... Enter the call number. N Confirm the number.... Enter the name. Confirm the name. Dialing a call number from the telephone book Call up the telephone book. N Enter the first letter of the desired name, e. g. N. Scroll to the desired entry, e. g. Nadine Lift the handset. i You must have access authorisation in order to be able to edit general entries in the telephone book. Using the Internal destination menu item enables you to enter internal call numbers. Using the Pause menu item, you can select a dial pause when entering the call numbers. Select the Earth button/flash menu item if you are connected to another system which requires a flash key for external access. 38

39 Using the telephone book Telephoning with convenience Modifying an entry later Call up the telephone book. N Enter the first letter of the desired name, e. g. N. Scroll to the desired entry, e. g. Nadine Scroll to the Modify entry menu item.... Modify the call number. N Confirm the number.... Modify the name Confirm the name. Deleting an entry Call up the telephone book. N Enter the first letter of the desired name, e. g. N. Scroll to the desired entry, e. g. Nadine Scroll to the Delete entry menu item. i You must have access authorisation in order to be able to edit general entries in the telephone book. 39

40 Telephoning with convenience Storing a number as a note Storing a number as a note You can store a call number as a note, for example during a call. Scroll to the Note menu item. If necessary, confirm the Next note menu item to avoid overwriting an already stored call number.... Enter the desired call number. Scroll to the Accept menu item. You can store up to three call numbers as notes. i 40

41 Who called? (Call list) Telephoning with convenience If you do not answer a call, the day of the week and time of the call will be stored in the call list. You can display this list at any time and return calls to the subscribers entered in it. The list contains the 10 most recent entries. Jones :53 Brown :56 Smith :12 Larsen :47 Dialing a number from the call list Deleting an entry Deleting all entries

42 Telephoning with convenience Who called? (Call list) Dialing a number from the call list Scroll to the Call List menu item. Scroll to the desired entry, e. g Lift the handset. Deleting an entry Scroll to the Call list menu item. Scroll to the desired entry, e. g Scroll to the Delete menu item. Deleting all entries Scroll to the Call list menu item. Scroll to the Delete all menu item. i Once you return a call from the call list, that entry is automatically deleted. 42

43 Viewing charges Telephoning with convenience All call charges incurred since the last reset are stored and totalled in your telephone system. You can view the charges for the most recent call. If authorised, you can also view the sum of all calls as well as the charges for a particular subscriber or line, and you can reset the charge counter. The charges are as standard displayed in Pounds Sterling. Tenovis Service can switch the display over to units. Viewing the charges of the last call Viewing the sum of the charges Viewing the charges for another subscriber Viewing the charges for a line Switching between Euro and national currency Resetting the charge counter

44 Telephoning with convenience Viewing charges Viewing the charges of the last call Scroll to the Call charges menu item. Scroll to the Last call menu item. Viewing and resetting the sum of the charges Scroll to the Call charges menu item. Scroll to the Total charges menu item. The total charges are displayed. If necessary, confirm the menu item Clear call charges to reset. Vieweing and resetting the chartges for another subscriber Scroll to the Call charges menu item. Scroll to the Total subs. menu item.... Enter the number of the internal subscriber. The call charges are displayed. If necessary, confirm the menu item Clear call charges to reset. 44

45 Viewing charges Telephoning with convenience Viewing and restting the charges for a line Scroll to the Call charges menu item. Scroll to the Total lines menu item.... Enter the number of the line. The call charges for this line are displayed. If necessary, confirm the menu item Clear call charges to reset. Switching between Euro and the local currency Scroll to the Call charges menu item. Scroll to the Euro <-> local currency menu item. Switch between Euro and the national currency. Store the new setting. 45

46 Telephoning with convenience Reminding yourself (Appointments) Your telephone can remind you of important appointments. You can enter and be reminded of up to three appointments. You can also select whether you want to be reminded once, every day or on certain days of the week. You hear a signal tone to remind you of the appointment and see the text you entered for this appointment. You can selectively delete the stored appointments. Entering an appointment for today Entering a one--time appointment Entering a recurring appointment Deleting an appointment

47 Reminding yourself (Appointments) Telephoning with convenience Entering an appointment for today Scroll to the Appointments menu item. Press this key. N... Enter the time to be reminded.... Enter the text for the reminder. Scroll to the Accept menu item. 47

48 Telephoning with convenience Reminding yourself (Appointments) Entering a one--time appointment Scroll to the Appointments menu item. Scroll to the Date/Time menu item.... Enter the day and month of the appointment. N... Enter the time to be reminded.... Enter the text for the reminder. Scroll to the Accept menu item. 48

49 Reminding yourself (Appointments) Telephoning with convenience Entering a recurring appointment Scroll to the Appointments menu item. Scroll to the Weekday/Time menu item. Sa Su Select the days on which your telephone should not remind you, e. g. Sa and Su. N... Enter the time to be reminded.... Enter the text for the reminder. Scroll to the Accept menu item. 49

50 Telephoning with convenience Reminding yourself (Appointments) Cancel appointment Scroll to the Appointments menu item. If necessary, scroll to the Next appointment menu item to select an appointment. If necessary, display the next appointment. Scroll to the Delete menu item. 50

51 When you have something to say Telephoning with convenience You can make an announcement to all system subscribers who have a T1 telephone. They hear the announcement through the built--in loudspeakers on their phones. You can address individual subscribers, a selected group or all subscribers. You can also directly reply to announcements, if this function is activated on your phone. If a subscriber in your system does not answer the phone or is occupying the line you can send him a text message. These text messages can only be received by telephones equipped with a display. You yourself can receive up to ten messages. If your system is connected to a voice mail and messages have been left for you, you will see a display message. Meeting 14:30... Announcement to one subscriber Announcement to all subscribers Announcement to a selected group of subscribers Replying to an announcement Selecting and sending prepared text messages Composing and sending your own text message Sending a text message to all subscribers Viewing and deleting received text messages Sending a text message to an internal caller Voice mail

52 Telephoning with convenience When you have something to say Announcement to a subscriber Lift the handset.... Enter the call number. Scroll to the Announcement menu item. The loudspeaker on the phone of the selected subscriber is activated. You can now make your announcement. Announcement to all subscribers Lift the handset. Scroll to the Announcement menu item. Scroll to the Announce to all menu item. You can now make your announcement to these subscribers. 52

53 When you have something to say Telephoning with convenience Announcement to a selected group of subscribers Lift the handset. Scroll to the Announcement menu item. Scroll to the desired entry, e. g. Group 1. You can now make your announcement to these subscribers. Replying to an announcement When you receive an announcement: Lift the handset. Scroll to the Reply to announcement menu item. Your phone dials the subscriber who made the announcement. 53

54 Telephoning with convenience When you have something to say Selecting and sending a prepared text message Press the Message key. Scroll to the desired entry, e. g. Time to go home.... Complete the entry, e.g. enter the date and time. Confirm the entry. Scroll to the Message to menu item.... Enter the call number of the recipient. The message is sent off immediately. Composing and sending your own text message N Press the Message key.... Enter the text. Confirm the entry. Scroll to the Message to menu item.... Enter the call number of the recipient. The message is sent off immediately. i Selecting and sending prepared text messages is only possible if the system has been set up to do so by Tenovis Service. Using the menu item delete receiver, you can delete codes of receiver call numbers which have already been entered and then re--enter them. 54

55 When you have something to say Telephoning with convenience Sending a text message to all subscribers N Press the Message key.... Enter the text. Confirm the entry. Scroll to the Message to all menu item. The message is sent off immediately. Viewing and deleting received text messages In the idle display: Scroll to the desired text message, e.g. Meeting 14: Scroll to the Delete menu item. i Instead of your own text your can also choose one which has been prepared, providing that this has been set up by Tenovis service. 55

56 Telephoning with convenience When you have something to say Sending a text message to an internal caller Scroll to the Message menu item. N... Enter the text. Confirm the entry. Scroll to the To caller menu item. Every internal caller will now see this message displayed. 56

57 When you have something to say Telephoning with convenience Voice mail displays a new message (Message waiting) The call number or the name of the voice mail is displayed along with an advice text about the incoming message, e.g. 4712: Message, 1. In addition a short signal tone sounds. Listening to displayed messages. Scroll to the 4712: Message, 1 status display. The voice mail is called. Now continue as described in the instructions for your voice mail. i The status display disappears when all the messages present have been heard once. 57

58 Telephoning with convenience Outside business hours (Night mode) Activating the night service Scroll to the Night Service menu item. Scroll to the desired entry, e. g. Activate night service 1. External calls are now diverted to the night units. Deactivating the night service In the idle display: Scroll to the Night service 1 (on) menu item. Scroll to the Night service 1 (on) menu item. 58

59 Locking your telephone Telephoning with convenience You can protect the telephone against unauthorised use by locking it with a PIN (Personal Identification Number). You can enter this PIN yourself and also change it at any time. Once your telephone is locked, others can use it only for emergency or internal calls or to answer calls. If authorised, you can use your PIN to make external calls from other locked telephones. Locking your telephone Unlocking your telephone Changing the PIN (Personal Identification Number) Making calls from a locked telephone

60 Telephoning with convenience Locking your telephone Locking your telephone Scroll to the Lock menu item.... Enter the current PIN. Unlocking your telephone In the idle display: Scroll to the Telephone locked entry.... Enter the current PIN. i If you make a mistake when entering your PIN, replace the handset and start again. If you enter an incorrect PIN three consecutive times, the telephone is permanently blocked. This block can only be lifted by Tenovis Service or an authorised person. 60

61 Locking your telephone Telephoning with convenience Changing the PIN (Personal Identification Number) Scroll to the Lock menu item. Scroll to the Set PIN menu item.... Enter the current PIN.... Enter the new PIN. Making calls from a locked telephone Lift the handset. Enter the external line code.... Dial your own call number.... Enter your own PIN. When you hear the dial tone:... Enter the call number. i If you make a mistake when entering your PIN, replace the handset and start again. If you enter an incorrect PIN three consecutive times, the telephone is permanently blocked. This block can only be lifted by Tenovis Service or an authorised person. 61

62 Using the telephone with partners Using the telephone with partners Tenovis Service can connect up to 16 telephones of your system with each other to form a partner group. The display provides information on the activities of each partner. You can set your telephone to sound a short tone whenever one of your partners receives a call (partner beep). Table of Contents Information in the partner display Calling a partner Answering a call to a partner Switching partner beep on and off

63 Using the telephone with partners Using the telephone with partners Information in the partner display " Partner has set up call diversion. A The partner is having calls diverted to him. Flashes alternately with the partner display: The partner is being called. The partner is making a call. Calling a partner Press the key for the desired partner. Lift the handset. Answering a call to a partner A partner s telephone rings. The partner display flashes in your display. Press the key for this partner. Your telephone rings. Lift the handset. Switching partner beep on and off Scroll to the Partner beep on/off menu item. The partners for whom the partner beep is activated are indicated by flashing symbols. Press the key for a partner to switch partner beep on or off. Scroll to the End menu item. 63

64 Customising your telephone Changing general settings You can modify various settings of your phone according to your own needs. If you do not wish to be disturbed, you can temporarily deactivate the ringing for internal calls. You can prevent a second call being signalled during a telephone call. The caller hears the busy signal. If you wish, you can set the telephone so that only the company s number and not your extension number is revealed to your conversation partner. You can set your telephone to automatically activate handsfree mode when it receives an internal call. You will not need to lift the handset, but can immediately start speaking to the caller. You can also set your telephone to automatically occupy an external line whenever you lift the handset or start dialing. Table of Contents Temporarily deactivating ringing (Silencing the telephone) Re--activating ringing Block second call Re--activating second call Preventing your extension number from being displayed Re--activating the display of your extension number Answering calls automatically (Handsfree with internal call) Deactivating automatic handsfree on internal call Automatically occupying an external line when dialing (Line when dialing) Deactivating automatic dial external Automatically occupying an external line by lifting the handset (Lift external). 70 Deactivating automatic lift external

65 Changing general settings Customising your telephone Temporarily deactivating ringing (Silencing the telephone) Scroll to the Set telephone menu item. Scroll to the Silence the telephone (off) menu item. Switch the menu item to on. Scroll to the End menu item. Re--activating ringing Scroll to the Set telephone menu item. Scroll to the Silence the telephone (on) menu item. Switch the menu item to off. Scroll to the End menu item. 65

66 Customising your telephone Changing general settings Blocking second call Scroll to the Set telephone menu item. Scroll to the Second call (on) menu item. Switch the menu item to off. Scroll to the End menu item. Re--activate the second call Scroll to the Set telephone menu item. Scroll to the Second call (off) menu item. Switch the menu item to on. Scroll to the End menu item. 66

67 Changing general settings Customising your telephone Preventing your extension number from being displayed Scroll to the Set telephone menu item. Scroll to the Remote call no. ID (own) menu item. Set to (Master). Only your company s call number is transmitted when you telephone, e.g Re--activating the display of your extension number Scroll to the Set telephone menu item. Scroll to the Remote call no. ID (Master) menu item. Set to (own). Your extension number will be transmitted when you call e.g

68 Customising your telephone Changing general settings Answering calls automatically (Handsfree with internal call) Scroll to the Set telephone menu item. Scroll to the Handsfr. answ-back (off) menu item. Switch the menu item to on. Scroll to the End menu item. Deactivating automatic handsfree with internal call Scroll to the Set telephone menu item. Scroll to the Handsfr. answ-back (on) menu item. Switch the menu item to off. Scroll to the End menu item. 68

69 Changing general settings Customising your telephone Automatically occupying an external line when dialing (Line when dialing) Scroll to the Set telephone menu item. Scroll to the Line when dialing (off) menu item. Switch the menu item to on. Scroll to the End menu item. Deactivating automatic dial external Scroll to the Set telephone menu item. Scroll to the Line when dialing (on) menu item. Switch the menu item to off. Scroll to the End menu item. i To make an internal call when dial external is activated: First press the Refer-- back key. 69

70 Customising your telephone Changing general settings Automatically occupying a line by lifting the handset (Lift external) Scroll to the Set telephone menu item. Scroll to the Line when off-hook (off) menu item. Switch the menu item to on. Scroll to the End menu item. Deactivating automatic lift external Scroll to the Set telephone menu item. Scroll to the Line when off-hook (on) menu item. Switch the menu item to off. Scroll to the End menu item. i To make an internal call when lift external is activated: First press the Refer-- back key. 70

71 Setting audio, contrast and language Customising your telephone You can modify various acoustic settings and the contrast of the display according to your own preferences. You can also specify the language for all display text, provided this function is activated on your phone. The available languages are English, German and French. Table of Contents Adjusting ringing volume and display contrast Adjusting handsfree mode Specifying the language

72 Customising your telephone Setting audio, contrast and language Adjusting ringing volume and display contrast Scroll to the Audio and contrast menu item. Scroll to the Ringer volume menu item.... Enter the desired setting. You will then hear the ringing tone at the new volume. Scroll to the Contrast menu item.... Enter the desired setting. The contrast is then modified. Press the End key. The new settings are then saved. i You can adjust the volume for call monitoring and the handset in the same manner. 72

73 Setting audio, contrast and language Customising your telephone Adjusting handsfree mode Scroll to the Audio and contrast menu item. Scroll to the Handsfree menu item.... Enter the desired setting. Press the End key. The new setting is then saved. i There are four possible settings for handsfree mode: Level 1: Normal connection (medium volume) Level 2: Quiet or long--distance connection Level 3: Loud connection, purely digital or internal connection Level 4: When using an auxiliary loudspeaker (see Page 80) Level 3 is normally the best setting if you are using your telephone s built--in loudspeaker. 73

74 Customising your telephone Setting audio, contrast and language Specifying the language Scroll to the Programming menu item. Scroll to the Language menu item.... Enter your internal extension number. Scroll to the desired language, e.g. 2 German. Scroll to the End menu item. 74

75 Konf--Tel external handsfree equipment Extras for your telephone You can connect your telephone to the Konf-Tel Conference Unit 101/AEI handsfree device to improve handsfree quality. The built--in microphone and loudspeaker on your phone are then deactivated. You can adjust the handsfree volume directly on the Konf-Tel. Answering a call with the Konf-Tel Activating the Konf-Tel during a call Continuing the call with the handset Ending the call and deactivating the Konf-Tel

76 Extras for your telephone Konf--Tel external handsfree equipment Answering a call with the Konf-Tel Your telephone rings. Activate handsfree mode. You can now use the phone without the handset. Activating the Konf-Tel during a call During a call with the handset: Activate handsfree mode. Replace the handset. You can now use the phone without the handset. Continuing the call with the handset During a call without the handset: Lift the handset. You can now use the phone with the handset: The Konf-Tel is automatically deactivated. Ending the call and deactivating the Konf-Tel During a call without the handset: Deactivate handsfree mode. The call is ended. i You can use the on/off button on the Konf-Tel instead of the Handsfree key on the telephone. 76