ViTelecom Satellite Broadband Services

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1 ViTelecom Satellite Broadband Services V2.November 2018 Satellite broadband is the perfect solution for customers who live in areas where their fixed line broadband speeds are very poor or and fibre or 4G are not available. Our satellite broadband systems can be installed anywhere across England, Wales or Scotland providing they have a clear line of site and they can provide speeds of up to 50Mbps download & 10Mbps upload. Satellite broadband is a very effective way of supplying broadband to homes & business that are struggling with their existing broadband connection and / or speed. Our satellite broadband systems are also ideal as a backup solution encase of a fixed line fault or lose of connectivity. ViTelecom provide a range of data tariffs with a selection of kits and are R&R12 kits are also included in our premium range. Select one of our satellite broadband package's and benefit from; Quick installation times. Usually 5-10 working days from order confirmation Some of the cheapest airtime packages available in the UK Wide range of equipment purchase options - Outright Purchase (OP) - Rent 2 Own (R2O) - Rent & Return (R&R) No telephone line required Free maintenance on R&R kits 24 months warranty on Purchased and Rent 2 Own kits Works anywhere in the UK where the system has a clear line of sight Up to 50Mbps download speeds on Tooway business systems. Flexible, quick & easy to install or relocate Free VoIP phone & Licence on R&R12 kits

2 ViTelecom Satellite Broadband Services Step 1 Kits & Routers Tooway Outright Purchase (OP) Tooway Kit inc Modem One-Off EU135 Tooway SB2+ Modem & Kit SES Outright Purchase (OP) The standard Tooway Satellite broadband kit provides wireless connectivity in any location providing it has a clear line of sight. This kit provides connection speeds of up to 15Mbps or 30Mbps depending on airtime tariff selected. This kit includes 1x Dish, 1x Tria & 1x Modem. This Kit is suitable for home use with dynamic IP. 24 months warranty The Tooway Pro SB2+ Satellite broadband kit provides wireless connectivity in any location providing it has a clear line of sight. This kit provides connection speeds of up to 30 or 50Mbps with 1 static IP. This kit includes 1x Dish, 1x Tria & 1x Modem. This kit is ideal for business use and comes with unlimited overnight download. 24 months warranty One-Off EU137 SES Kit inc Modem One-Off EU138 Tooway Rent to Own (R20) SES Kits are ideal for domestic use. SES provide airtime tariffs of up to 50Gb per month. Kits can be installed in any location providing they have a clear line of sight. Speeds are up to 20Mbps and are supplied with free overnight unlimited downloads on packages 20Gb or higher 24 months warranty Service Description Contract Term Cost Charged Reference (TR2O12) Tooway Kit Same equipment and service as the Tooway OP kits but payable over 12 months. Subject to 12 Months Monthly EU139 inc Modem credit check, deposit required 24 months warranty (TR2O24) Tooway Kit inc Modem Same equipment and service as the Tooway OP kits but payable over 24 months. Subject to credit check, deposit required 24 months warranty 24 Months 9.99 Monthly EU140 SES Rent to Own (R20) Service Description Contract Term Cost Charged Reference (SR2O12) SES Kit inc Same equipment and service as the SES OP kits but payable over 12 months. Subject to credit 12 months Monthly EU141 Modem check, deposit required 24 months warranty (SR2O24) SES Kit inc Same equipment and service as the SES OP kits but payable over 24 months. Subject to credit 24 months Monthly EU142 Modem check, deposit required 24 months warranty

3 Tooway Rent & Return (R&R) Service Description Contract Term Cost Charged Reference Tooway Kit inc Modem 12 Months Monthly EU143 Tooway Kit inc Modem Tooway SB2+ Pro50 Kit SES Rent & Return (R&R) Our Tooway R&R12 kits come fully supplied with all equipment required to gain connectivity. These kits are rental kits and are owned and serviced by ViTelecom. These are premium service kits and come fully supported. Minimum 12 month contract. Kit provided with 1 Yealink VoIP phone and licence free. You will be charged for calls only Our Tooway R&R30 kits come fully supplied with all equipment required to gain connectivity. These kits are rental kits and are owned and serviced by ViTelecom. 30 Day rolling contract Our Tooway R&R5012 kits come fully supplied with all equipment required to gain connectivity. These kits are rental kits and are owned and serviced by ViTelecom. These are premium service kits and come fully supported. Our R&R5012 kits provide speeds up to 50Mbps Minimum 12 month contract. Kit provided with 1 Yealink VoIP phone and licence free. You will be charged for calls only 30 Days Monthly EU Months Monthly EU145 Service Description Contract Term Cost Charged Reference SES Kit inc Modem 12 Months Monthly EU146 SES Kit inc Modem Our SES R&R12 kits come fully supplied with all equipment required to gain connectivity. These kits are rental kits and are owned and serviced by ViTelecom. These are premium service kits and come fully supported. Minimum 12 month contract. Kit provided with 1 Yealink VoIP phone and licence free. You will be charged for calls only Our SES R&R30 kits come fully supplied with all equipment required to gain connectivity. These kits are rental kits and are owned and serviced by ViTelecom. 30 Day rolling contract 30 Days Monthly EU147

4 Routers ASUS RT-AC51U AC750 Broadband router compatible with satellite broadband modems One-Off EU148 ASUS RT-N66 Broadband router compatible with satellite broadband modems One-Off EU149 Linksys E900 Wireless N Broadband router compatible with satellite broadband modems One-Off EU150 Linksys E1200 Wireless N Broadband router compatible with satellite broadband modems One-Off EU151 Linksys EA6350 AC1200 Broadband router compatible with satellite broadband modems One-Off EU152 R&R Routers to be Returned at the end of Rental R&R Router Linksys Broadband router compatible with satellite broadband modems. Routers are to be returned at the end of your One-Off EU153 E900 & E1200 service with the satellite broadband kit. Only available with R&R kits R&R Router Linksys Broadband router compatible with satellite broadband modems. Routers are to be returned at the end of your One-Off EU154 EA6350 service with the satellite broadband kit. Only available with R&R kits R&R Router ASUS Broadband router compatible with satellite broadband modems. Routers are to be returned at the end of your One-Off EU155 AC51U service with the satellite broadband kit. Only available with R&R kits R&R Router ASUS RT - Broadband router compatible with satellite broadband modems. Routers are to be returned at the end of your One-Off EU156 N66 service with the satellite broadband kit. Only available with R&R kits

5 ViTelecom Satellite Broadband Services Step 2 Air Time Tooway Pro - Business For connection speeds or 30Mbps a pro kit is required, for connection speeds of 50Mbps an SB2+ kit is required. Standard kits provide speeds of 15Mbps.These are business tariffs and are supplied with 1 static IP per connection. For domestic tariffs please call For customers on R&R12 kits, the contracted term will be 12 months Service Description Contract Data Speed Cost Charged Reference Term p/m GB D/U VTKPro 10 Monthly Business data allowance, can be upgraded at any time. Requires standard 30 Days 10 15/ Monthly EU163 VTKPro 25 VTKPro 50 VTKPro 100 VTKPro 200 VTKPro 500 kit or higher Monthly Business data allowance, can be up or down graded at any time. Requires Pro kit Tooway Pro SB2+ - Business Service Description Contract VTKPro 10+ VTKPro 25+ VTKPro 50+ VTKPro 100+ VTKPro 200+ VTKPro Days 25 30/ Monthly EU Days 50 30/ Monthly EU Days / Monthly EU Days / Monthly EU Days / Monthly EU168 Data Speed Cost Charged Reference Term p/m GB D/U 30 Days 10 30/ Monthly EU Days 25 50/ Monthly EU Days 50 50/ Monthly EU Days / Monthly EU Days / Monthly EU Days / Monthly EU168-1

6 SES Domestic SES kits are used for domestic connections. Tariff listed are supplied with a dynamic IP. For customers on R&R12 kits, the contracted term will be 12 months Service Description Contract Data Speed Cost Charged Reference Term p/m GB D/U VTSES 3 Monthly data allowance can be upgraded at any time 30 Days 3 4/ Monthly EU170 VTSES 5 Monthly data allowance can be up or down graded at any time 30 Days 5 20/ Monthly EU171 VTSES 10 Monthly data allowance can be up or down graded at any time 30 Days 10 20/ Monthly EU172 VTSES 20 Monthly data allowance can be up or down graded at any time 30 Days 20 20/ Monthly EU173 VTSES 30 Monthly data allowance can be up or down graded at any time 30 Days 30 20/ Monthly EU174 VTSES 50 Monthly data allowance can be up or down graded at any time 30 Days 50 20/ Monthly EU175 ViTelecom Satellite Broadband Services Step 3 Connection Fee All Connection Fees Tooway The connection fee is charged for the first connection to the service or after de-activation or cancellation One-Off EU182 SES The connection fee is charged for the first connection to the service or after de-activation or cancellation One-Off EU183

7 ViTelecom Satellite Broadband Services Step 4 Installation OP, R2O and R&R30 - Installation Standard Installation One-Off EU185 Non-Standard Install R&R12 - Installation Kit will be installed on the front, back or side of a property. Kit can also be installed on the roof of a building no taller than 2 floors and must be bolted to a wall or chimney and is no more than a 30 meter cable run to the modem Anything outside of a standard install or if the dish is mounted on an NPR mount on the ground or flat roof. Cable run no longer than 45 meters to the modem One-Off EU186 Standard Installation One-Off EU187 Non-Standard Install Kit will be installed on the front, back or side of a property. Kit can also be installed on the roof of a building no taller than 2 floors and must be bolted to a wall or chimney and is no more than a 30 meter cable run to the modem Anything outside of a standard install or if the dish is mounted on an NPR mount on the ground or flat roof. Cable run no longer than 45 meters to the modem One-Off EU188 Self-Install Kit delivery Customer will install the kit and supply the installation equipment themselves. Delivery only charge One-off EU211 Self-Install Kits - Includes delivery cost Tooway Self install Kit Not available for R&R kits. Customer will install the kit themselves. Customer is responsible for the installation One-Off EU189 Standard and any faults arising from installation. A re-stock fee will be charged for any returns. Price includes kit delivery SES Self install Kit Standard Not available for R&R kits. Customer will install the kit themselves. Customer is responsible for the installation and any faults arising from installation. A re-stock fee will be charged for any returns. Price includes kit delivery One-Off EU190 Tooway Self install Kit Not available for R&R kits. Customer will install the kit themselves. Customer is responsible for the installation One-Off EU191 Non-Standard and any faults arising from installation. A re-stock fee will be charged for any returns. Price includes kit delivery SES Self install Kit Not available for R&R kits. Customer will install the kit themselves. Customer is responsible for the installation One-Off EU192 Non-Standard and any faults arising from installation. A re-stock fee will be charged for any returns. Price includes kit delivery

8 ViTelecom Satellite Broadband Services Add-On Tooway - Volume Booster 1GB Add additional data to your business tariff to last until you data renews 9.00 Monthly EU177 10GB Add additional data to your business tariff to last until you data renews Monthly EU178 20GB Add additional data to your business tariff to last until you data renews Monthly EU179 50GB Add additional data to your business tariff to last until you data renews Monthly EU GB Add additional data to your business tariff to last until you data renews Monthly EU181 Tooway Additional Static IP Additional IP per IP Add additional IP s to your Tooway satellite broadband service. Maximum of 4 IPs per kit 7.00 One-Off EU207 Service Items Dish Replacement Tooway or SES satellite dish One-Off EU157 TRIA Replacement Tooway or SES TRIA One-Off EU159 Modem Replacement Tooway or SES Modem One-Off EU161