IP230 Phone User Training Guide Sterling Voice Managed VoIP Services
|
|
- Shonda Harvey
- 5 years ago
- Views:
Transcription
1 IP230 Phone User Training Guide Sterling Voice Managed VoIP Services Sterling Communications, Inc SW Sequoia Parkway, Suite 110 Portland, OR p: f:
2 Property of Sterling Communications 2007 Last Updated: 2:09 PM Page 2 of 9
3 Using the IP 230 Phone Property of Sterling Communications 2007 Last Updated: 2:09 PM Page 3 of 9
4 Logged into workgroup, In Wrap-Up Logged out of workgroup On Hook Off Hook Inactive / Do Not Disturb Incoming Call (Animated) On a call On a conference call Call on Hold / Parked Remote Hold Speed dial extension. x. Soft Keys: these are the four unlabeled buttons underneath the LCD panel; function of keys change according to system functions (transfers, conference, calls, etc.) xi. Dial Pad: 10 number keys, including * and #. xii. Function Keys: contains voice mail, transfer, options, conference, directory, intercom, redial, hold; follow instructions on LCD screen. OK _~ëáå=cìååíáçåëw= ~K eçï=íç=ã~âé=l=~åëïéê=å~ääëw= i. To dial another extension, simply key in the direct extension. No prefix is required. ii. To dial outside the phone system, the user must dial 9 first. For long distance calls user will need to dial the area code and phone number. Property of Sterling Communications 2007 Last Updated: 2:09 PM Page 4 of 9
5 iii. If dialing a number with the receiver on the hook, the Soft Keys allow the user to change the number or cancel the call. User must depress the Soft Key labeled Dial in order to make the call active. ÄK sçáåé=j~áäw= i. Accessing the Voice Mail system for the first time: 1. From the user s IP phone, press the Voice Mail function key. 2. Enter the default password of #. 3. User will be prompted to record his or her name, and please do so. 4. Please change the password from the default of To record a greeting, press 7, then press option 1, and follow prompts. ii. Accessing the Voice Mail system: ÅK `~ää=j~å~öéãéåíw= 1. From an IP phone: press the Voice Mail function key or take phone off hook and press # twice. Follow prompts for entering the user s extension (if required) and password. 2. From a non-ip phone: To access the voice mail system, the user may dial the company s main auto attendant. (Please see the company IP phone administrator for the access phone number.) Press #, enter user s extension, and then enter the password, followed by #. i. Hang Up: terminates current active call; will appear as a soft key. ii. Voice Mail: automatically dials the voice mail system; prompt requests the password. See above for specific directions. iii. Transfer: capability to transfer a call to another extension or externally. To transfer externally, must dial While on an active call, press the transfer button. 2. Enter number to transfer caller to. To transfer to an external number, dial Pick from the soft key buttons what the call needs to do: Transfer straight to the third party, consult before completing the transfer, send the caller to voice mail, or park the call on another extension. 4. If consulting the third party, user must press yes under the soft key to complete the transfer. iv. Conference: capable of talking to two additional callers simultaneously. 1. While on an active call, press the conference button to call the second person. (This puts the first caller on hold while the second caller is reached.) 2. The soft keys will give the user an option to directly conference or to consult the second caller before joining the two callers. 3. If the second caller is consulted, the user must press join on the soft key to join the two callers. Property of Sterling Communications 2007 Last Updated: 2:09 PM Page 5 of 9
6 v. Join: this is a one-touch conferencing button; available when user has one call on hold and is on another call; allows the user to join two calls. vi. Speed Dial: allows user to pick from a list of labeled numbers, preset by user; must be set up in Call Manager or Web Call Manager. 1. To initiate a call from the speed dial list, press speed dial. 2. Select from the list on the LCD screen. These names and numbers have been set up by the user in the Call Manager or Web Call Manager. 3. Use the LCD Navigation keys or the soft keys to scroll up and down the list to select a number. 4. Press the soft key labeled as dial to call the selected number. vii. Redial: allows the user to see the list of the previous calls made and received; the user can choose one of the previous call and dial them directly. 1. To initiate, press the redial button on the phone. 2. Use the scroll keys to the left of the display to select the call destination. 3. Press the soft key labeled dial to complete the call. viii. Intercom: allows the user to call another extension and talk with them without the end user picking up the phone; whisper page allows the end user to hear the intercom during an active phone call without disrupting their phone call; (an intercom would usually go to voice mail if end user is on an active call). 1. Press intercom button. 2. Dial the desired extension. 3. Finish the action by pressing the Intcom soft key. 4. Press the soft key labeled Whspr to initiate a whisper page. This allows the user to talk to the end user during a call without their caller hearing the one-way conversation. ix. Hold: puts current caller on hold. First caller automatically put on hold when depressing line 2 (without pressing the hold button) and the same for the following calls. When placing a caller on hold indefinitely (without a second caller on line 2), to return to the caller, depress call line once. Do not hit call line twice because it will hang up on the caller. x. Pickup: capable of picking up a call ringing in on another phone. 1. Press the soft key labeled Pickup. 2. Dial the ringing extension that the user desires to pick up. 3. Complete the action by pressing the soft key labeled Pickup. xi. Park: places caller on hold for 90 seconds on a specified extension. Call returns to original phone after the 90 seconds. 1. During an active call, press the soft key labeled park. 2. Dial the extension the user would like to park the active call on. 3. Complete the action by pressing the soft key labeled park. Property of Sterling Communications 2007 Last Updated: 2:09 PM Page 6 of 9
7 4. If the call is not picked up by the end user, the call returns to the user who parked the call in 90 seconds. xii. Unpark: allows the user to unpark a call on another extension. 1. Press the soft key labeled unpark. 2. Dial the extension that the user would like to unpark the active call. 3. Complete the action by pressing the soft key labeled unpark. xiii. Wrap Up: allows the user to make notes about the call after the call has been completed and not receive another workgroup call until they are done wrapping up. xiv. Mode: allows the user to change their Call Handling Mode. 1. Press mode. 2. Select the Call Handling Mode. 3. Press the soft key labeled okay. 4. The Call Handling Mode has been changed. xv. Options: allows the user to change their Call Handling Mode, Handsfree Mode, Ring Tone, Custom Keys and Agent State. Handsfree Mode allows the user to answer calls without pushing any buttons by ringing in the headset and then the call goes live. xvi. Directory: allows the user to see a list of everyone in the system; soon to change to just the people in the specific company. Directory allows the user to manually access and call their speed dial list. PK ^Çî~åÅÉÇ=`~ää=j~å~ÖÉãÉåíW= a. Call Handling Modes: 5 different ways the system deals with incoming calls. The system allows the user to modify each mode and specify how incoming calls are handled. Each mode contains a separate voic recording, allowing different messages to be played in each mode. i. Standard: To use while available; incoming calls will ring on the phone. ii. In a Meeting: default will automatically send the caller to the user s voice mail. iii. Out of Office: default will automatically send the caller to the user s voice mail or forward them to the Find Me feature, if enabled. iv. Extended Absence: default will automatically send the caller to the user s voice mail. v. Custom: a setting where user can choose the purpose. b. cáåç=jé=ñé~íìêéw a function that allows the system to dial a second number to find the user and transfer the caller to the user. This function is activated if callers know that they must press 1 when they get to the voic message, either by recording it in the message or if user tells callers. i. From an IP phone, the user can only enable or disable Find Me feature. ii. Setup this feature via Web Call manager or Call Manager Software. Property of Sterling Communications 2007 Last Updated: 2:09 PM Page 7 of 9
8 c. ^åó=fm=müçåé=cìååíáçåw ability to assign the user s extension to any IP Phone within the company. This is only to be used for a temporary move. If moving permanently, please move the phone with the user. The phone will remain the user s phone with extension, as long as it is moved within the company. i. Press the voice mail function key followed by #. ii. Dial the extension to be moved and password. iii. At the Main Menu prompt, press 7. iv. Press 3 to reassign user s extension to the phone being used. v. Press 1 to confirm the extension being assigned to that phone. vi. To un-assign extension, follow first two steps (i, & ii) and then press 2 to unassign extension. The extension will automatically return to the phone it was originally assigned to. QK pìééçêí=fåñçêã~íáçåw= ~K fçéåíáñó=ééêëçåeëf=ñçê=åçãé~åó=ã~áå=åçåí~åíw= i. System Administrator: ii. Phone Number: iii. Alternate Phone Number (cell): iv. Address: ÄK oééçêíáåö=qêçìääéw= i. When reporting trouble, please include the following information: 1. Company 2. Contact Name & Number 3. Time & Date of Problem 4. Extension of phone with problem 5. Mac address of problem phone (sticker on back of phone opposite end from handset). 6. Number dialed when having problem ii. Places to report problems: ÅK pìééçêí=téäëáíéw= 1. To the System Administrator 2. Phone: (503) phone-support@sterling.net i. Property of Sterling Communications 2007 Last Updated: 2:09 PM Page 8 of 9
9 RK _~ëáå=qêçìääé=püççíáåöw= ~K fñ=íüé=ç~íé=çê=íáãé=~êé=áååçêêéåí=çê=íüé=i`a=ëåêééå=áë=ää~åâi=åüéåâ=íüé=ñçääçïáåöw= i. Check all cord connections to the phone and the wall, and make sure they are plugged in correctly. ii. If all cords are fine, please reboot the phone. 1. How to reboot the phone: a. Hold the mute button down for 5 seconds. b. On the key pad, press R-E-S-E-T ( ) followed by #. c. Follow the prompt on the screen. ÄK fñ=ìëéê=üé~êë=~=ééêáççáå=~äéêí=êáåöi=äìí=å~åûí=ñáåç=~åó=å~ääë=çå=íüé=çáëéä~ók= i. The call stack on the phone is overflowing. If the user answers the ring, the first call will appear normally on the phone. The user can also use the Call Manager software to manage the call stack overflow by sending callers to the user s voic . ÅK qüé=ëóëíéã=áë=åçíáñóáåö=å~ääéêë=íü~í=íüé=ìëéêûë=ã~áääçñ=ü~ë=éñåééçéç=áíë=äáãáí=~åç=áë= ìå~ääé=íç=~ååééí=åéï=ãéëë~öéëk= i. The voice mail system keeps recently deleted messages in the mailbox, which are part of the total count. If user s mailbox is full, first purge any backlog of deleted messages. 1. Log into voice mail. 2. At the Main Menu prompt, press Press 8 to remove deleted messages. 4. Press 1 to confirm deletion. ÇK kç=çåé=å~å=üé~ê=íüé=ìëéê=ïüéå=üé=çê=ëüé=í~äâë=çå=íüé=ëéé~âéêéüçåék= i. Check for debris in front of the microphone. ii. Check the mute button status. If muted, the caller will not be able to hear the user. ÉK qüé=çáëéä~ó=çå=íüé=éüçåé=áë=ää~åâk= ÑK i. The phone does not have power. Check the connections between the phone and the electrical outlet. qüé=çáëéä~ó=çå=íüé=éüçåé=êé~çë= kç=péêîáåéòk= i. The phone, most likely, has been disconnected from the network. Check the connection between the phone and the network drop. If this doesn t fix the phone, reboot the phone by following the above directions. = Property of Sterling Communications 2007 Last Updated: 2:09 PM Page 9 of 9
IP530 Phone User Training Guide Sterling Voice Managed VoIP Services
IP530 Phone User Training Guide Sterling Voice Managed VoIP Services Sterling Communications, Inc. 14945 SW Sequoia Parkway, Suite 110 Portland, OR 97224 p: 503.968.8908 f: 503.603.1879 rëáåö=íüé=fm=rpm=müçåé=
More informationYealink Gigabit IP Phone SIP-T46G
Yealink Gigabit IP Phone SIP-T46G Quick Reference Guide Applied to firmware version 72.1 or later. CONTENTS Basic Call Features Page 2-5 02 Placing a Call Answering a Call Ending a Call 03 Redial Call
More informationTPGBizPhone. Standard T42G IP Phone User Guide
TPGBizPhone Standard T42G IP Phone User Guide Contents Overview... 5 Hardware Component Instructions... 5 Icon Instructions... 6 LED Instructions... 7 Customising Your Phone... 8 General Settings... 8
More informationYealink 46G. A Complete Overview for Conversation Users
Yealink 46G A Complete Overview for Conversation Users Contents Hardware... 3 Soft Keys... 4 Answering a Call... 6 Making a Call... 7 Actions Performed While in a Call... 7 Muting a Call... 7 Placing a
More informationLG Ericsson IP Phone IP 8802A
LG Ericsson IP Phone IP 8802A 1 1 Message LED 2 3 8 4 9 5 6 7 10 11 12 13 Programmable Keys 14 2 Keys 1 Description of keys Navigation Controls: Left: Use to go to the previous menu in the settings menu.
More informationACC-1143 PUG. Polycom 4 and 6-Line Desk Phone Quick Reference Guide
ACC-1143 PUG Polycom 4 and 6-Line Desk Phone Quick Reference Guide Table of Contents INTRODUCTION TO YOUR POLYCOM 4 OR 6-LINE DESK PHONE... 2 WELCOME... 2 DESK PHONE... 2 HOW TO USE YOUR VERTICAL 4-LINE
More informationYealink IP Telephone and Voic Feature Guide
Yealink IP Telephone and Voicemail Feature Guide Advanced Network Services Basic Call Features Placing a Call Using the handset: 1. Pick up the handset 1. With the handset on-hook, press the speaker key.
More informationPress the More key at anytime to scroll across if the feature you need is not visible.
Display Features The display on your phone is very interactive. As you use the phone the information will change and different features and functions will appear on the display. The 6 buttons above the
More informationExecutone Medley Phone Instructions (Not All Phones Have All Features)
Executone Medley Phone Instructions (Not All Phones Have All Features) To Take An Incoming Call: From a ringing telephone: Either lift the handset or press HF for handsfree use. From a non-ringing telephone:
More informationCentrex Phone Instructions
Centrex Phone Instructions Making a Call To Make a Call: Using the Handset - Lift the handset and dial Using the Speakerphone- Press the Speaker button and dial. To Dial: An internal extension - Dial the
More informationPolycom Soundpoint 650 IP Phone User Guide
20 19 18 17 16 1 2 15 14 13 12 This guide will help you to understand and operate your new IP Phone. Please print this guide and keep it handy! 3 11 For additional information go to: http://www.bullseyetelecom.com/learning-center
More informationCisco 504G, 514G, 508G, and 303G Initial Setup
Cisco 504G, 514G, 508G, and 303G Initial Setup 1 Handset 2 Message Waiting Indicator 3 LCD Screen 4 Line keys 5 Softkey buttons 6 Navigation button 7 Messages button 8 Hold button 9 Setup button 10 Mute
More informationO1 Communications, Inc.
O1 Communications, Inc. (also known as star codes ) are entered through the phone keypad to control the configuration of certain features. To use a Feature Access Code, pick up the handset and enter the
More informationVertical 2-Line Desk Phone Quick Reference Guide
Contact your Sales Representative for more information. Table of Contents Introduction to your Xcelerator Desk Phone... 3 How to use your Xcelerator Desk Phone... 3 Answering and making calls... 3 Handling
More informationPolycom VVX 310/410. Quick User Guide. weavehelp.com
Polycom VVX 310/410 Quick User Guide Key Guide Message Waiting Indicator Hold/Line Keys Home Key Dial Pad Navigation Selection Key Transfer Key Messages Key Hold Key Headset Key Speakerphone Key Mute Key
More informationCisco IP Phone 7906G and 7911G Basic User Guide
CISCO IP PHONE 790G AND 7911G Hold Places the active call on hold, resumes a call on hold, and switches between an active call and an incoming call or an active call and a call on hold. 7 Keypad Works
More informationUser Guide: Panasonic KX-UT113
User Guide: Panasonic KX-UT113 User Guide Contents: User Guide Contents:... 2 KX-UT113 Button Diagram... 3 Telephone Feature Overview... 4 KX-UT113 Features... 4 Reading the Display... 4 How to Use your
More informationYealink Gigabit IP Phone SIP-T48G
Yealink Gigabit IP Phone SIP-T48G Quick Reference Guide Applied to firmware version 72.1 or later. CONTENTS Using your Phone Page 2 02 Navigating the Touch Screen Basic Call Features Page 3-6 03 Placing
More informationPanasonic User Guide (Panasonic KX-DT 333/343 Series Phones)
Panasonic User Guide (Panasonic KX-DT 333/343 Series Phones) DISPLAY FEATURES: (4 soft keys) 573-874-0101 PROG Used to program keys RING Volume of the Ring Tone INFO Date/Time/Day of Week MENU Personal/System/
More informationYealink BASIC PHONE GUIDE T48G POWERED BY XCHANGE TELECOM
POWERED BY XCHANGE TELECOM UNDERSTANDING THE KEYS ON YOUR The Hard keys may display a fixed function, may be programmed to display extensions or other frequently used functions like Speed Dial. The Soft
More informationShoreTel 115 IP Phone User Guide
ShoreTel 115 IP Phone User Guide Document and Software Copyrights Copyright 1998 2007 by ShoreTel, Inc., Sunnyvale, California, U.S.A. All rights reserved. Printed in the United States of America. Contents
More informationSetup & Information Guide Zultys 37G VoIP Phones
Setup & Information Guide Zultys 37G VoIP Phones Contents Phone Installation... 3 Prerequisites... 3 Assembling Your Phone... 3 Connecting Your Phone... 4 First Phone Setup... 5 Understanding Your Phone...
More informationAgenda. Basic Phone Operation Voic Call Handling WebPortal
Agenda Basic Phone Operation Voicemail Call Handling WebPortal Basic Phone Operation Message Indicator Light Line Buttons Soft Keys Screen Navagation Arrows Mute Volume Message Button Headset Button Transfer
More informationSIP Communicator Spitfire S300 User Guide
SIP Communicator Spitfire S300 User Guide 1 TABLE OF CONTENTS Handset Description Page 3 Keypad Lock Page 6 Directory Page 6 Adding an Entry. Page 6 Edit or Delete an Entry Page 7 Black List Page 7 Dialing
More informationPolycom VVX500 Series IP Phone Reference Guide Dialing Your Phone Calling Features To dial phone number or extension Phone Views Speakerphone
TelNet OfficeEdge Complete Polycom VVX500 Series IP Phone. Reference Guide IP Phone/Calling Features Voicemail. Dialing Your Phone Calling Features To dial phone number or extension Lift handset and dial
More informationImpactConnect Hosted PBX Phone Guide - Polycom Soundpoint IP 335
Phone Guide - Contacts Customer suppt: @ 855-997-6353 customersuppt@impacttelecom.com myaccount.impacttelecom.com www.impacttelecom.com VERSION 1.3 FEBRUARY 2015 NAVIGATION Scrolling Step in/out of menus,
More informationReference Guide. IP Phone/Calling Features Voic . Dialing. Your Phone Calling Features. Phone Views. To dial phone number or extension.
TelNet OfficeEdge Complete Polycom VVX400 Series IP Phone. Reference Guide. IP Phone/Calling Features Voicemail Dialing Your Phone Calling Features To dial phone number or extension Lift your handset and
More informationTPG BizPhone. Premium T48G IP Phone User Guide
TPG BizPhone Premium T48G IP Phone User Guide Contents Overview... 5 Hardware Component Instructions... 5 Icon Instructions... 6 LED Instructions... 7 Touch Screen Display... 8 Navigating Menu and Fields...
More informationSNOM 360 USER GUIDE TABLE OF CONTENTS
SNOM 360 USER GUIDE TABLE OF CONTENTS Keypad 2 &3 Dialling a phone number 4 Incoming calls 4 Accepting a call 4 Denying/ Blocking a call 5 Hold and Resume 5 Transfer: 6 Direct Transfer 6 Transfer to voicemail
More informationNorstar Phone - Program Your Norstar Telephone
Norstar Phone - Program Your Norstar Telephone To Program Buttons On Your Phone: For External Numbers: 1. Press the Feature button, then * 1 2. Push the button you want to program 3. Display will read
More informationSetting up Polycom VVX phones on the Cloud PBX
Setting up Polycom VVX phones on the Cloud PBX This document outlines the set-up and use of Polycom VVX termninals on the Cloud PBX Contents List of Polycom phones that are auto provisioned and tightly
More informationYealink T42S. Quick User Guide
Yealink T42S Quick User Guide Key Guide New Message Indicator Hold/Line Keys Soft Keys Navigation Keys Mute Key Dial Pad Headset Key Message Key Redial Key Speaker Key Volume Key Instructions ANSWERING
More informationCisco Model SPA 303 Quick Start Guide
Cisco Model SPA 303 Quick Start Guide Welcome Thank you for choosing the Cisco Small Business IP phone. This guide describes how to install your phone and how to perform some basic tasks. 1 Installing
More informationIcon Instructions LED Instructions Touch Screen Display Navigating Menus and Fields Entering Data and Editing Fields
... 4... 5... 5 Icon Instructions... 6 LED Instructions... 7 Touch Screen Display... 8 Navigating Menus and Fields... 10 Entering Data and Editing Fields... 11... 12 General Settings... 12 Backlight...
More informationGoodbye Key - Ends an active call. The Goodbye key also exits an open list, such as the Options List, without saving changes
Aastra 6869i Key Descriptions Goodbye Key - Ends an active call. The Goodbye key also exits an open list, such as the Options List, without saving changes Hold Key - Places an active call on hold. To retrieve
More informationReference Guide. IP Phone/Calling Features Voic Dialing. Your Phone Calling Features. Phone Views. To dial phone number or extension.
TelNet OfficeEdge Complete Polycom VVX300 / 310 IP Phone. Reference Guide. IP Phone/Calling Features Voicemail Dialing Your Phone Calling Features To dial phone number or extension Lift your handset and
More informationSV9100 User Guide with UM8000 Voic . Quick Guide to using your telephone and voic
SV9100 User Guide with UM8000 Voicemail Quick Guide to using your telephone and voicemail Telephone Quick Guide Security Available only on IP phones. 1 (1) Call Indicator Lamp - Lamp at top corner of DT
More informationYealink T41P Quick Reference Guide : 1
Yealink T41P Quick Reference Guide : 1 Line Soft Keys Navigation Volume Control Press - / + to adjust volume Mute Headset Messages Redial Speaker Yealink T41P Quick Reference Guide : 2 HOW TO PLACE A CALL
More informationRVC HP/3Com - Model 3502 Phone Quick Reference. RVC HP/3Com - Model 3502 Phone Quick Reference Guide
RVC HP/3Com - Model 3502 Phone Quick Reference Guide RVC_3502_Phone_Quick_Reference_v9.5.docx Page 1 of 8 6/21/2011 Put a Call on Hold While you are on a call, press Hold button (red button in lower right).
More informationNEC NEAX 2000 IPS USER GUIDE
NEC NEAX 2000 IPS USER GUIDE Phone Features and Functions ANSWERING A CALL: 1.) To answer a ringing call, lift the handset or press . PLACING AN INTERNAL CALL 1.) Lift the handset or press .
More informationUse of Phones And Description of Features. Installation and Training Provided by Just Results, Inc
Use of Phones And Description of Features Installation and Training Provided by Just Results, Inc. 603-624-0090 ccurran@jrphones.com Avaya 1416 Digital Telephone PHONE KEYS Soft Keys - These 3 keys below
More informationAVAYA 9601 SIP DESKPHONE INSTRUCTIONS
AVAYA 9601 SIP DESKPHONE INSTRUCTIONS The following table provides button/feature descriptions for the 9601 deskphone. Name Description 1 Message Waiting Indicator An illuminated red light in the upper
More informationTable of Contents. Phone Configuration
User Manual 3.60 Table of Contents Phone Configuration... 1-5 Buttons... 1 Placing a Call... 1 Answering a Call... 2 DND... 2 Redial... 2 Call List / Callers... 2 Contacts... 2 Paging... 3 Transferring
More informationTelephone & Voic Quick Reference Guide
Telephone & Voicemail Quick Reference Guide For Questions on Your Telephone or Voicemail Call: Valerie Young Warner Telecom Group 206-575-4200 Ext. 301 vyoung@warnertel.com 12 Setting Up Message Notification
More informationShoreTel IP Phone 480/480g Quick Reference
SheTel IP Phone 480/480g Quick Reference VOICEMAIL PHONE OPERATION Place Calls Use the speakerphone a headset Ext. Use the Directy Make a conference call Ext. Make a call from Histy Use the Intercom (through
More information1.4 Receiving Calls. Receiving Calls Operations. PT and SLT. or INTERCOM
1.4 Receiving Calls Receiving Calls and CO or INTERCOM SP-PHONE. Press a rapidly flashing line key or INTERCOM. The line key or INTERCOM indicator light turns steady green. There are 3 types of Line Preference
More informationAVAYA VOICE OVER INTERNET PROTOCOL (VOIP) TELEPHONE REFERENCE GUIDE
AVAYA VOICE OVER INTERNET PROTOCOL (VOIP) TELEPHONE REFERENCE GUIDE Information from Hawaiian Telecom Modified by Leeward Community College, UH West O ahu Copyright 2011 Table of Contents Pre-dial... 4
More informationPolycom VVX 300 Training
Polycom VVX 300 Training Home View You can always return to the Homescreen by pressing the Home button on your phone. You can use the arrows to scroll and select your desired icon. VVX 300 Front View VVX
More informationAdvanced Networking, Inc. Telephone Facsimile
Advanced Networking, Inc. Telephone 302-792-9200 Facsimile 302-792-9294 www.advnetwork.com Basic Instructions for Your Grandstream GXP2135 IP Phone With Directed Park Feature Enabled Visual Overview of
More informationCisco Model SPA 525G Quick Start Guide
Cisco Model SPA 525G Quick Start Guide Welcome Thank you for choosing the Cisco Small Business IP phone. This guide describes how to install your phone and how to perform some basic tasks. 1 Installing
More informationVoic Guide. Access internally Access your mailbox by pressing the Messages/Msgs/MSG key or by dialing Enter your password.
Voicemail Guide Access internally Access your mailbox by pressing the Messages/Msgs/MSG key or by dialing 1000. Enter your password. Access externally (if configured on your system) i.e. An option on your
More information[Cisco IP Telephony Training]
[Cisco IP Telephony Training] [Knowing Your VoIP Phone] Message Waiting Light LCD Screen Line or speed dial buttons Footstand adjustment Soft keys Dialing pad Navigation button Volume Function toggles
More informationAvaya IP Office Phone Manual
Avaya IP Office Phone Manual Contents 1 PHONES... 3 1.1 Overview of the 5402... 3 1.2 Overview of the 5410... 5 1.3 Overview of the 5420... 7 1.4 Overview of the 1403 / 1603... 9 1.5 Overview of the 1408
More informationFirst Communications Cloud IP PBX User Guide (Polycom)
First Communications Cloud IP PBX User Guide (Polycom) 2017 Property of First Communications Contents Introduction... 3 General Phone Operations... 4 Polycom VVX 300 Series... 4 Polycom VVX 300 Series
More informationPocket User Guide 480i Phone. for Sphericall
Pocket User Guide 480i Phone for Sphericall 480i for Sphericall User Guide Revised: May 12, 2004 Sayson Technologies Ltd. will not accept liability for any damages and/or long distance charges, which result
More informationWhat you will learn today..
What you will learn today.. Getting Started Dial Plan Phone and Calling Features Unified Communications 2 Getting Started Phone Navigation Note: SoundPoint IP 335 pictured. Appearance might vary slightly
More informationipecs LG-Nortel Phase 5 Quick Reference Guide 8000 SERIES HANDSET
ipecs LG-Nortel Phase 5 Quick Reference Guide 8000 SERIES HANDSET To Make an Outside Call Lift Handset and dial 0 for next available line and dial number. (dial 9 for reception) Or just dial 0 and desired
More informationQuick start guide Line small business system with speakerphone
Quick start guide 1040 4-Line small business system with speakerphone This quick start guide provides basic instructions For additional installation options and complete instructions that enable you to
More informationAdvanced Networking, Inc. Telephone Facsimile
Advanced Networking, Inc. Telephone 302-792-9200 Facsimile 302-792-9294 www.advnetwork.com Basic Instructions for Your Grandstream GXP2160 IP Phone Visual Overview of the Phone Making a call 1. Do not
More informationCORTELCO 2700 Single-Line / Multi-Feature Set. Instruction Manual
CORTELCO 2700 Single-Line / Multi-Feature Set Instruction Manual 1 Table of Contents Why VoiceManager SM with Cortelco Phones?... 2 Cortelco 2700 Set Features... 3 Telephone Set Part Identification...
More informationConnected Office Voice Group User Reference Guide 01/10/2016
Connected Office Voice Group User Reference Guide 01/10/2016 USER REFERENCE GUIDE Welcome to Connected Office Voice! This guide describes the user features of your new VoIP services and is intended for
More informationUsing Your Telephone. The Soft Keys provide quick and easy access to features - just follow the menu on the display (not available on all models).
Using Your Telephone Due to the flexibility built into the system, your Dialing Codes and Feature Capacities may differ from those in this guide. Check with your Communications Manager and make a note
More informationGetting Started 3. Using this Guide 3 Connecting Your Phone 4
Table of Contents Getting Started 3 Using this Guide 3 Connecting Your Phone 4 Adjusting the Footstand / Handset Rest 5 Signing In to Your Phone 5 Choosing the Proper Headset 5 An Overview of Your Phone
More informationYealink T20P IP User Guide
Yealink T20P IP User Guide 1 Introducing your Yealink T20P IP Phone The T20P features a 2 line LCD display and 5 functions, where basic business feature requirements are the main requirements. An Overview
More informationQuick start guide Line small business system with caller ID/call waiting and speakerphone
Quick start guide 1070 4-Line small business system with caller ID/call waiting and speakerphone This quick start guide provides basic instructions. For additional installation options and complete instructions
More informationCloud Voice Service. Cisco IP Phone 7942G User Guide. (Version 2.0)
Cisco IP Phone 7942G User Guide (Version 2.0) Table of Content 1. Phone Set Features and Functions...2 1.1 Operation for IP Phone 7942G... 3 1.2 Adjusting the Height of the Footstand... 4 2. Preference
More informationSwiss Voice IP-10. Telephone User Guide
Swiss Voice IP-10 Telephone User Guide VocalData, Inc. 3001 E. President George Bush Highway, Suite 150 Richardson, TX 75082 2000-2003 VocalData, Inc. All rights reserved. VocalData has used its best
More informationTelephone User Instructions
Telephone User Instructions Telephone User Guide 1 Contents Contents 1. Key Panel... 3 1. Making and Receiving calls... 5 1.1 Incoming calls... 5 1.2 Outgoing calls... 5 1.3 Re-dial... 5 1.4 Callers List...
More informationShoreTel IP Phone 420 Quick Reference
SheTel IP Phone 420 Quick Reference PHONE OPERATION Place calls Use the handset, the speakerphone, a headset Lift handset press Make a blind conference call Ext. Make a consultative conference call Ext.
More informationLED Indications. Lamp Status
9 7 6 1 10 12 13 11 2/8 3 14 4 5 Table of Contents 1 General Information The following should be considered when reviewing this User Guide: Instructions are provided for the NEC Xen IPK digital telephones
More informationPolycom 450 IP Phone User Training. Advancing Technology with Personal Commitment
Polycom 450 IP Phone User Training Advancing Technology with Personal Commitment Overview of IP 450 Phone Programming and Using the IP Phone Placing a Call Answering a Call Ending a Call Redialing a Number
More informationEND USER TRAINING. Cisco IP 8945 & 9951 Model Phones Presented By DataVox. Goose Creek ISD 8/15/2014
END USER TRAINING Cisco IP 8945 & 9951 Model Phones Presented By DataVox Goose Creek ISD 1 8/15/2014 Introduction To The Phone Phone Layout Phone Settings Volume Adjustments Video Accessibility Directories
More informationCBV Support CBV Telephone. User Guide. For Cisco 7900 Series IP Phones
CBV Support 312-416-5142 CBV Telephone User Guide For Cisco 7900 Series IP Phones Contents INTRODUCING YOUR PHONE...4 Getting to Know Your Phone...4 Using Softkeys...6 Navigating Menus...6 Entering Text
More information2500 SET FEATURES (Analogue)
2500 SET FEATURES (Analogue) CALL FORWARD: CALL PICK-UP: CONFERENCE 3: Notify the person you want to forward your calls to! Dial "#" key and "1" key plus extension number calls are to be forwarded to TO
More informationToshiba CIX Telephone End User Training Reference
Toshiba CIX Telephone End User Training Reference Legend A. Status LED (message and ringing) B. LCD Display C. Softkeys D. Programmable Feature Buttons E. Message Waiting LED Button F. Microphone LED Button
More informationShoreTel 230 IP Phone User Guide
ShoreTel 230 IP Phone User Guide Document and Software Copyrights Copyright 1998 2007 by ShoreTel, Inc., Sunnyvale, California, U.S.A. All rights reserved. Printed in the United States of America. Contents
More informationQuick Start Guide AT&T SB67020 Deskset
Quick Start Guide AT&T SB67020 Deskset Deskset Overview This page identifies and describes the main display and key groups for the Synapse SB67020 Deskset. See the User s Guide at www.telephones.att.com/synapseguides
More informationSELF-HELP GUIDe ENTERPRISE IP PHONE SIP-T20P. Meet the future. Today.
SELF-HELP GUIDe ENTERPRISE IP PHONE SIP-T20P Meet the future. Today. Voice Message The Message Waiting Indicator on the idle screen indicates that you have new voice messages waiting. The Message key LED
More informationMultibutton Telephone Quick Reference Guide
Multibutton Telephone Quick Reference Guide Using Your Telephone 1 Due to the flexibility built into the system, your Dialing Codes and Feature Capacities may differ from those in this guide. Check with
More informationDIGITAL TELEPHONE USER GUIDE
DIGITAL TELEPHONE USER GUIDE Xen IPK Digital Telephones 9 7 11 6 9 7 6 1 1 10 3 14 4 5 2 12 13 10 3 14 4 5 11 8 12 13 Dterm Series i 8 line display Dterm Series i 16 line (LED) display 9 11 7 6 9 7 6 1
More informationVox Centrex Yealink T29 UserGuide
Vox Centrex Yealink T29 UserGuide Monique Verto Supreme November 2015 TABLE OF CONTENTS Handset Description Page 2 Keypad Lock Page 5 Directory Page 5 Adding an Entry. Page 5 Edit or Delete an Entry..
More informationReference Guide. IP Phone/Calling Features Voice Mail Personal Assistant Toolbar. Dialing. Your Phone Calling Features.
TelNet OfficeEdge Complete Polycom SoundPoint 550 IP Phone. Reference Guide IP Phone/Calling Features Voice Mail Personal Assistant Toolbar Dialing To dial phone number or extension Lift your handset and
More informationDesktop Reference Guide
Desktop Reference Guide IP550 Telephone Using Your Telephone Your new telephone is a state of the art IP Telephone instrument. It is manufactured by IPitomy for use with the IPitomy IP PBX System. The
More informationPanasonic DT543/546 Training
Panasonic DT543/546 Training Page 1 of 9 Page 2 of 9 ANSWERING/PLACING A CALL Answer a call: When your phone is ringing: Lift handset or press SP-PHONE for hands free Place an outside call: Lift handset
More informationSNOM M3 USER GUIDE TABLE OF CONTENTS
SNOM M3 USER GUIDE TABLE OF CONTENTS Handset 2 &3 Dialling a phone number 4 Incoming calls 4 Accepting a call 4 Denying/ Blocking a call 4 Hold and Resume 4 Multiple Call Handling 5 Transfer: 5 Direct
More informationPolycom VVX 300 Series
wowforbusiness.com Polycom VVX 300 Series Phone User Guide Basic Phone Functions Table of Contents Placing a Call...2 Ending a Call...3 Local Directory...3 Hold and Resume..4 Answering an Incoming Call....4
More informationPolycom SoundPoint IP Phones
Polycom SoundPoint IP Phones Polycom phones offer a high quality communications experience, combining an intuitive, easy to navigate interface with great audio quality. The purpose of this guide is to
More informationShoreTel IP Phone 655 Quick Reference
ShoreTel IP Phone 655 Quick Reference Introduction ShoreTel IP Phone 655 provides a large color touch screen display. Interaction between you and the phone is accomplished through the phone s touchable
More informationAVAYA 9608 IP Phone QUICK REFERENCE GUIDE
AVAYA 9608 IP Phone QUICK REFERENCE GUIDE The phone supports 24 programmable call appearance/feature buttons. The labels for these are displayed in the main display and can be controlled by the adjacent
More informationIcon Instructions... 6 LED Instructions
... 4... 5... 5 Icon Instructions... 6 LED Instructions... 7... 8... 8 Backlight... 8 Language... 8 Time and Date... 9... 10 Volume... 10 Ring Tones... 10... 11 Directory... 11 Local Directory... 11...
More informationIntroduction to the Shoretel IP 485 Phone
Introduction to the Shoretel IP 485 Phone Headset Port Data IN Port. (From the Wall) Do not unplug this as it can break the connection with your computer. Contact Telecom for any fixes. VOLUME control
More informationTelstra IP Telephony - Telstra IP Video Phone Feature Guide
1. The Touch screen Your phone has a touch-sensitive screen. To access features or obtain information, tap the menu items, arrow keys, soft keys (the keys along the bottom of the touch screen) and field
More informationUser Guide. Model 8500 Digital Phone
User Guide Model 8500 Digital Phone AXXESS MODEL 8000 SERIES QUICK REFERENCE GUIDE TO FREQUENTLY USED FEATURES These are the basic instructions for the most frequently used telephone system and voice
More informationHKBN Unified Communications T61P SIP Phone User Guide
HKBN Unified Communications T61P SIP Phone User Guide Contents Getting Start of Phone... 2 Phone Package... 2 Assembling the phone... 2 SIP Phone Button... 4 SIP Phone Screen Display... 5 Icon Instruction...
More informationCisco IP Phones. Quick Start Guide SPA303. Tel Woodley Ave., Van Nuys, CA USA
Cisco IP Phones SPA303 Quick Start Guide 2 SPA303 3 Welcome Thank you for choosing the Cisco Small Business IP phone. This guide describes how to install your phone and how to perform some basic tasks.
More informationQuick start guide Line small business system with digital answering system and caller ID/call waiting
Quick start guide 1080 4-Line small business system with digital answering system and caller ID/call waiting This quick start guide provides basic instructions. For additional installation options and
More informationShoreTel 530/560/560g IP Phone User Guide
ShoreTel 530/560/560g IP Phone User Guide Document and Software Copyrights Copyright 1998 2007 by ShoreTel, Inc., Sunnyvale, California, U.S.A. All rights reserved. Printed in the United States of America.
More information200 Receptionist s Guide
Business Central 200 Receptionist s Guide This guide is intended for receptionists and anybody else who answers your company s incoming phone calls. It is important to use this guide to ensure that your
More informationWhat you will learn today..
What you will learn today.. Getting Started Dial Plan Phone and Calling Features Unified Communications 2 Getting Started Phone Navigation Message Waiting Indicator Line Keys Navigation Keys Soft Keys
More information3COM 350x SERIES IP PHONES QUICK REFERENCE-6W102
3COM 350x SERIES IP PHONES QUICK REFERENCE-6W102 Your 3Com IP Phone must be configured to work in an IP network. Typically, your administrator assigns IP parameters, including an IP address, phone extension
More information