Basics. screen? CALLS. In call. Missed call. Speakerphone on. Mute your microphone. Make another call. Turn on the speakerphone

Transcription

1 Basics 1. What do the Icons mean that can be found in notifications bar at the top of my screen? CALLS In call Missed call Speakerphone on Mute your microphone Show the dial pad Put a call on hold Make another call Turn on the speakerphone Merge calls to start a conference call Split a conference call into multiple calls SOUND "Silent mode" "Vibrate mode" "Music playing" "Music paused" "NETWORK" "3G Connected" "3G in use" "4G LTE connected"

2 "4G LTE in use" "Wi-Fi connected" "Wi-Fi within range" "Wi-Fi with non-working internet connection" "Signal strength" "No signal." "Roaming" "No SIM card" "Unknown SIM card" "Airplane mode" "GPS on" "Location services off" "App update available" "App update successfully" "Downloading" "Uploading" "Download successfully" "Emergency Alert" "CONNECTIVITY" "Syncing" "Have Problem with sign-in or sync" "Mobile hotspot on"

3 "USB connected" "USB debugging mode" "Bluetooth connected" "Bluetooth on" "NFC on" "Headset connected" "Driving mode" "SD card full" " & MESSAGING" "New " "New Gmail message" "New message" "New voic " " not sent" "Message not sent" "ALARM & CALENDAR" "Alarm set" "Upcoming event" "BATTERY" "Full Battery" "Charging Battery" "Low Battery"

4 "Empty Battery" "OTHER ICONS" "More notification" "Screenshot saved" "Keyboard" Share a downloaded file 2. How can I get around my device with the navigation buttons? The navigation buttons appear at the bottom of your screen. You can tap,, or to get to the previous screen, the home screen, or to see recently opened apps and screens. The three navigation buttons are Back button, Home button, and Recents button. The Back button opens the previous screen. For example, in the Chrome browser, when you tap this button, the browser displays the previous webpage. If the touch screen keyboard is opened, the Back button points down. When you tap the button, the touch screen keyboard is hidden. The Home button opens the home screen. The Recents button opens a screen that shows you the apps and screens that you have opened. The Recents button is helpful for quickly switching between different open applications. 3. How can I move an item on the home screen? You can move items to organize your home screen, such as an app icon. Long-press and drag an item to a new spot on the screen. Then release the item. You can move around some items on your home screen, such as apps, widgets, and shortcuts, to suit your preferences. Long press and drag to a new spot on the screen. Then release the item. 4. How can I switch between home screens? You can switch or see your home screens by swiping the screen to the left or right.

5 5. How can I organize my home screens? The BlackBerry Launcher includes multiple home screens that you can organize to suit your preferences. You can add and organize apps, widgets, and shortcuts on your home screens, move items to different home screens and add new home screens when you need them. You can also remove apps, widgets, and shortcuts that you don't need. Do any of the following: To add apps, widgets, or shortcuts to your home screen, tap Apps, Widgets, or Shortcuts tab>touch and hold an app, widget, or shortcut, then release your finger when the home screen appears. To move an app, widget, or shortcut, touch and hold the item which you want to move, then drag it to a new spot. Release your finger to place the app, widget, or shortcut in the new spot. To organize your apps and shortcuts into folders, touch and hold an app or shortcut. Move the app or shortcut on top of another app or shortcut, then release your finger when the folder appears. To rename the folder, tap the folder. Tap New folder, then type a folder name. To add a home screen, touch and hold an app, widget, or shortcut. Drag the item to the right edge of the screen. Hold your finger until a new home screen appears, then release your finger to place the app, widget, or shortcut on the new home screen. To remove an app, widget, or shortcut from a home screen, touch and hold the app, widget, or shortcut, then drag the item to the Remove bar at the top of the screen. 6. How can I check my latest notifications? To check your latest notifications (such as s, text messages, and BBM messages), you can touch the indicator icon area and drag it downwards with one finger. Pull down to see more notifications. Tap a notification to open it.

6 7. How can I change my wallpaper? Add your favorite photo to the home screen of your device. 1) In the Photos app, tap a picture. 2) Tap > Use as. If necessary, tap More. 3) Tap Wallpaper. 4) Slide your fingers apart or together to zoom in or zoom out. 5) Tap Set wallpaper. Tip: To change your wallpaper, touch and hold a blank area on a home screen. Tap Wallpapers. Tap wallpaper or a Live Wallpaper. To use a picture as your wallpaper, tap the Select image and tap a picture. 8. How can I add a shortcut to my home screen? You can automate your frequent actions by adding shortcuts to a home screen. Tap > Shortcuts, then touch and hold the shortcut that you want to add to the home screen. With the BlackBerry Launcher as your home screen, you can add shortcuts to perform frequent tasks quickly, such as sending an , checking your voic , adding an event to your calendar, and more. Simply add the shortcut to your home screen, set it up (if necessary), then tap the shortcut to get started. 1) On a home screen, tap > Shortcuts. 2) Touch and hold a shortcut, then release your finger when the home screen appears. 3) If prompted, set up the shortcut. For example, if you add the Contact shortcut, tap the contact that you want to send an to. 9. How can I transfer data from a previous device to my new BlackBerry device? You can use BlackBerry Content Transfer to transfer data (such as calendar info, contact info, pictures, videos, and more) from a previous BlackBerry device, Android device, iphone, or Windows Phone to the new BlackBerry device. Note: Depending on the device that you switch from, some data might not transfer. On your new device, open the BlackBerry Content Transfer app. Complete the instructions on the screen to download the app on your previous device and transfer your data.

7 If the BlackBerry Content Transfer app isn't installed on your new device, you can download it from the Google Play Store. You can add data that is synced with a web-based account (such as contacts that you sync with your Google account) when you add the account to your new device. For information about adding a work account to your device, you should contact your administrator for help. 10. Where can I find my data? After you transfer your data to your device, you might wonder where to find everything. Documents and other files Use BlackBerry Device Search to search for documents by file name. You can also browse to your files on your device. Swipe down for once from top to the bottom of phone screen by using your 2 fingers, or using one finger for twice > Tap > Storage > Internal storage > Explore. Tip: A file manager app is another way to browse the documents and files that are on your device. Download file manager apps on Google Play. Music Find your music in the Google Play Music app. Find other music players on Google Play. Pictures Find your pictures in the Google Photos app. In Google Photos, tap > Device folders. Download other picture viewers on Google Play. Videos Find your text messages in the Messenger app. Tip: To change the default app for text messages, swipe down for once from top to the bottom of phone screen by using your 2 fingers, or using one finger for twice >Tap > Apps > > Default > SMS app. 11. How can I check the IMEI number of my device? You can check the IMEI information by touching *#06# in dial keypad, or by going to main menu -> Settings -> About phone -> Status -> IMEI information.

8 12. How can I check the device s model, android version, Baseband version, and Kernel version? You can check the information by accessing into the menu -> Settings -> About phone. 13. How can I change the language of the device? Change language of your phone by accessing into main menu -> Settings -> Language & input -> Language -> Add a language-> Choose the language that you want to add. ->Press and drag the language to the top to set. 14. What is E-warranty card and how to activate it? E-warranty card is a kind of registration for Mobile phone warranty information. Users who purchased the handset with E-warranty card, not only need to fill in paper warranty but also need to register E-warranty. The registrations will not be charged. The only thing to do is to enable the mobile phone access to the internet. Via E-warranty card, user information could be easily and precisely collected by the sales and post-sales system of the supplier, which leads to more convenience for the service center. Each handset has an IMEI which is for registering instead of phone number, so that s all right to change your phone number. Registration process: 1) Touch to open APP Support Center 2) Touch E-Warranty, and follow the instruction to finish the registration Connections 15. How can I share content using NFC? Before you begin: Make sure if both devices are unlocked and support NFC to share content with another device. Not all apps support NFC. 1) Open a screen that shows what you want to share on your device, such as a webpage, YouTube video, or contact. 2) Tap the back of your device against the back of another NFC-enabled device or an NFC tag. 3) To send a file, if necessary, touch your device screen. When the devices connect, you might hear a sound or your device might vibrate. Tip: If you can't share content, try using the Android Beam feature. Open a screen shows what you want to share. Tap > > Android Beam. Complete the instructions on the screen.

9 16. How can I connect to a Wi-Fi network? There re 2 ways to connect to a Wi-Fi network. Way 1: Swipe down from the top of the screen once using two fingers, or twice using one finger, then tap to active Wi-Fi, the device will scan for available networks and display the names, touch a network name to see more details or connect to it Way 2: 1) Swipe down from the top of the screen once using two fingers, or twice using one finger. 2) Tap > Wi-Fi >. 3) If necessary, turn on the switch. 4) Tap a network. 5) If necessary, do one of the following: i. Enter the password for the Wi-Fi network, then tap Connect. ii. To connect to a Wi-Fi network at work, enter your username and password, then tap Connect. iii. To connect to a public network, tap the sign-in notification and, if necessary, accept the license agreement. If necessary, tap > Use this network as is. 17. Why I can't connect to a Wi-Fi network? Start by checking the following: 1) Verify that Wi-Fi is turned on. Swipe down for once from top to the bottom of phone screen by using your 2 fingers, or using one finger for twice >Tap > Wi-Fi. 2) Try turning airplane mode on and off. Swipe down for once from top to the bottom of phone screen by using your 2 fingers, or using one finger for twice >Tap > More. Turn the Airplane mode switch on and off. 3) Check that your password for the Wi-Fi network is correct. 4) Turn off your device, then turn it on again. 5) Delete the information used to connect to the Wi-Fi network, then try to connect again. Swipe down for once from top to the bottom of phone screen by using your 2 fingers, or using one finger for twice>tap > Wi-Fi. Tap a network, then tap Forget. 6) Verify if mobile hotspot mode is turned off. If mobile hotspot mode is on, your device can t connect to a Wi-Fi network. Swipe down for once from top to the bottom of phone screen by using your 2 fingers, or using one finger for twice>tap > More > Tethering & Mobile Hotspot. 7) Unplug your modem or router for 15 seconds, then plug it in again. 8) Try connecting your device to another Wi-Fi network at another location. If you can connect to another Wi-Fi network, the problem might be specific to the Wi-Fi network at

10 the original location. Try more advanced troubleshooting options: 1) Try choosing a different authentication type. Swipe down for once from top to the bottom of phone screen by using your 2 fingers, or using one finger for twice> Tap > Wi-Fi. Touch and hold the Wi-Fi network, then tap Modify network. Tap EAP method, then tap a different authentication type. 2) Check if the time on your device is correct and synchronized with the network time. If the time on your device is not synced with network time, your device may not connect to Wi-Fi network (for example, connecting to a network might require that you have a certificate on your device, and the certificate has an expiration date). 3) If you use your device for business, your organization might prevent connections to certain wireless access points. For more information, contact your administrator for help. If you still can't connect, you can contact your Internet service provider for help. 18. How can I connect to the mobile network? Insert a SIM card into your device. Your device should automatically connect to the mobile network. Before you begin: To connect to the mobile network, airplane mode must be turned off. Your device is designed to connect automatically to your service provider's mobile network after you insert your SIM card into your device. If your device doesn't connect automatically, you can manually select the mobile network. 1) Insert your SIM card into your device. 2) If necessary, swipe down for once from top to the bottom of phone screen by using your 2 fingers, or using one finger for twice. 3) Tap > More > Cellular networks > Network carriers. 4) Tap a network. To turn off your mobile network connection, turn on airplane mode. 19. Why I can't connect to the mobile network? Verify that airplane mode is turned off, or try switching to another mobile network. Try the following: 1) Check if airplane mode is turned off. Swipe down for once from top to the bottom of phone screen by using your 2 fingers, or using one finger for twice>tap > More. 2) Try switching to another mobile network. Swipe down for once from top to the bottom of phone screen by using your 2 fingers, or using one finger for twice>tap > More > Cellular networks > Network Carriers. Tap a network. 3) Check that the SIM card is inserted correctly in your device. Make sure that the metal contacts on the SIM card are facing down and the notch on the SIM card is aligned with

11 the notch in the tray. 20. How can I pair and connect my device with a Bluetooth enabled device? Before you begin: Make sure that you turn on Bluetooth technology on the device that you want to connect to. 1) Swipe down for once from top to the bottom of phone screen by using your 2 fingers, or using one finger for twice. 2) Tap > Bluetooth. 3) If necessary, turn on the switch. 4) To pair the devices, in the Available devices list, tap the device name, and complete the instructions on the screen. If you're prompted to enter a pairing code, try entering 0000 or 1234, or check the documentation that came with the device. 5) To connect the devices, in the Paired devices list, tap the device name. Your devices are ready to communicate over the Bluetooth connection. Apps 21. How can I download an app on Google Play? To download apps, your device must be connected to a wireless network. 1) Open the Google Play store app. 2) If necessary, sign in with your Google account. 3) Browse or search for an app that you want to download. 4) Tap the app, then tap Install. 22. How can I get connected with the BlackBerry Hub? With the BlackBerry Hub, you can gather the messages, notifications, and events that you receive from your accounts in one convenient location. Add almost any account to your device, including work and web-based accounts. Text messages (SMS/MMS): If text messaging is part of your wireless service plan, you can see a list of recent text messages in the BlackBerry Hub. Calls: The BlackBerry Hub shows you the calls you make and receive, including any missed calls. BBM and instant messaging: After you add instant messaging apps to your device, you can access your chats through the BlackBerry Hub. Upcoming events: You can open and respond to meeting invitations and peek at upcoming meetings or events without leaving the BlackBerry Hub. Social networking: Messages and notifications for most social networking apps appear in the BlackBerry Hub. Note: To send or receive information, or add accounts to the BlackBerry Hub, your device must be connected to a wireless network.

12 23. How can I add an account to the BlackBerry Hub? Before you begin: To add an account, your device must be connected to a wireless network. You can add almost any account to the BlackBerry Hub, including your personal and work accounts. 1) In the BlackBerry Hub, tap Add account. 2) Complete the instructions on the screen. Tip: The BlackBerry Hub also supports social accounts such as Twitter. After you download a social networking app and log in to a supported account, you are prompted to add the account to the BlackBerry Hub. 24. How can I send an from the BlackBerry Hub? Before you begin: To send an , your device must be connected to a wireless network. 1) In the BlackBerry Hub, tap. 2) Tap an account. 3) Do any of the following: i. Type an address. ii. To select a recipient from your contacts, start typing a name or tap. iii. Tap a name under the To field. 4) Type your message, then tap. 25. How can I view my messages? If you set up multiple accounts in the BlackBerry Hub, you can view your messages all together or separated by account or message type (for example, text messages). You can also filter your messages temporarily, so you only see messages with a certain attribute, such as unread messages or messages sent with high importance. View messages by account or message type 1) In the BlackBerry Hub, tap. 2) Tap an account or a message type. To see all your messages again, tap > BlackBerry Hub. View messages by attribute 1) In the BlackBerry Hub, near the top of the screen, tap, then tap an option. 2) To see all of your messages again, tap, then tap None. Tip: You can also use a gesture to view messages by attribute. For example, to view the unread messages in your message list, slide two fingers together. To see all of your messages

13 again, slide two fingers apart. If you want to change which messages display when you slide two fingers together, tap > Settings > General settings > Pinch gesture actions. 26. How can I snooze or delete messages in the BlackBerry Hub with gestures? In the BlackBerry Hub, you can use gestures in the message list to perform various tasks: To snooze a message to be reminded about it later, swipe right on the message. To delete a message, swipe left on the message. 27. How can I use BBM? With BBM, you can chat and share items in real time with your friends, family, and coworkers. You can control your contact list and decide who can add you as a contact. During a BBM chat, you can see when someone has read your message or someone is typing a reply, and you can share pictures and other files. The first time that you open BBM, you're prompted to sign in or create a BlackBerry ID. If you used BBM on a previous device, Make sure to sign in using the same BlackBerry ID to move your existing BBM contacts to your new device. To use BBM, your device must be connected to a wireless network. You can get more detail information from below link: Settings 28. How can I open Quick Settings? In Quick Settings, you can access settings for the flashlight, connections, notifications, screen brightness, and more. To open Quick Settings, swipe down for once from top to the bottom of phone screen by using your 2 fingers, or using one finger for twice. 29. How can I use Locks, passwords to protect my data? There re several types of locks, PINs, and security features that you can use to help protect the data on your device. One of the easiest ways to protect your data is to set a screen lock. Some security features on your device require that you set a screen lock before you set up the security feature. Other security features, such as data encryption, use your screen lock to add an extra degree of security to your device.

14 If you use your device for business, your organization might have security rules in place. The organization might require you to enter a password to unlock your device or prevent you from using the Smart Lock feature. Screen lock A screen lock helps prevent someone else from unlocking your device and accessing your data. When you set up a screen lock, you can set whether the screen lock must be entered to turn on the device. Some security features, such as Smart Lock, require that you set up a screen lock before you set up the feature. There re several types of screen locks to choose from. Each type is designed to provide a different level of security. Password: A secure password can contain letters, numbers, and symbols. A password is designed to be a strong screen lock that is difficult for someone else to figure out. PIN: A PIN must contain a minimum of four numbers. The more numbers there re in your PIN, the more secure your screen lock. Pattern: A pattern is a continuous line that connects four or more dots on a grid. You trace your pattern to unlock your device. Swipe: A swipe gesture can unlock your device. Fingerprint: You can touch the fingerprint scanner to unlock your device quickly. If you use this type of screen lock, you must also set up a backup screen lock (password, PIN, or pattern). Smart lock The Smart Lock feature lets you set up your device to remain unlocked when it's connected to a trusted Bluetooth enabled device or NFC-enabled device when it recognizes your face or voice, or when you are carrying it in your hand, pocket, or bag. The Smart Lock feature also allows your device to remain unlocked when it\'s in a familiar location, such as your home or workplace. The Smart Lock feature is a convenient way to access the data on your device, but it doesn't confirm that the device owner is the person using the device. You must have a screen lock set before you can set up the Smart Lock feature. Encryption By default, data on your device, including your account information, apps, music, pictures, and other downloaded files, is stored in a format that can be read only when your device decrypts the data. If you set up a screen lock and require that it must be entered to turn on your device, your password, PIN, or pattern is used to generate a new encryption key to decrypt your data. SIM card lock You can set up a PIN for your SIM card, which you can use to help prevent unauthorized use of your SIM card in another device. For example, if you lose your SIM card and someone tries to use it in another device, the SIM card can't be used unless the PIN is entered correctly. Network lock and unlock codes To use a SIM card from another service provider, for example, if you're traveling and want to use a local service provider's network, you can request unlock codes (MEP codes) from your current service provider. After you insert the new SIM card, enter the unlock code.

15 If you exceed the number of allowed attempts to enter an unlock code, your SIM card allows emergency calls only. For assistance, contact your service provider. Google account and factory reset protection The factory reset protection feature uses your Google account information to help protect the data on your device. If your device is lost or stolen, the factory reset protection feature is designed to prevent someone else from being able to set up your device for use, even if that person tries to reset your device to its factory settings. The device must be set up using the same Google account information that was set up on the device before it was reset. To use the factory reset protection feature, you must set up a screen lock and you must add your Google account to your device. 30. How can I change my device settings? Your BlackBerry device is designed to provide you with extensive customization and control. Get acquainted with the options and discover more about what your device can do. 1) Swipe down for once from top to the bottom of phone screen by using your 2 fingers, or using one finger for twice. 2) Tap a setting or, to see more settings, tap Tip: To find a setting quickly, tap, then type the setting that you're looking for. 31. How can I extend battery life? Try turning off connections that you aren't using, changing your sleep settings, or dimming the screen. By default, to save battery power, your device goes to sleep when you aren't using it, and apps that you don t use regularly are put in standby mode. If your battery is still draining more quickly than expected, you can change device settings to extend battery life. Swipe down for once from top to the bottom of phone screen by using your 2 fingers, or using one finger for twice>tap, then change any of the following settings. Turn off network connections that you aren't using. When your device is outside a wireless coverage area, you can turn off your connection to the mobile network or to Wi-Fi so that your device doesn't search for a wireless network signal continuously. In the device settings, do any of the following: To turn off all connections, tap More. Turn on the Airplane mode switch. To turn off Wi-Fi only, tap Wi-Fi. Turn off the switch. Delete saved Wi-Fi networks 1) In the device settings, tap Wi-Fi. 2) Tap a Wi-Fi network, then tap Forget.

16 Shorten the length of time before your device goes to sleep. 1) In the device settings, tap Display. 2) Tap Sleep, then tap 15 seconds or 30 seconds. Dim the screen. 1) In the device settings, tap Display > Brightness level. 2) On the slider, drag the slider handle to the left. Decrease the volume 1) In the device settings, tap Sound. 2) On the Media volume, Alarm volume, or Ring volume sliders, drag the slider handle to the left. Turn off key press feedback 1) In the device settings, tap Language & input > Keyboard Settings > BlackBerry Keyboard > Key press feedback. 2) Turn off the Vibrate switch and the Sound switch. Turn on battery saver If your device is low on battery power, you can turn on battery saver to limit features that use the most power, such as vibration, location services, and data services. You can set battery saver to turn on automatically when your battery power reaches a certain percentage. Note: When battery saver is turned on, some applications and messaging services that rely on syncing might not update unless you open them. 1) In the device settings, tap Battery >Battery saver. 2) Turn on the switch. 3) To turn on battery saver automatically when your device is low on battery power, tap Turn on automatically. Tap a percentage. Turn on battery optimization By default, battery optimization is turned on for most apps and features. If you turned off battery optimization for an app, you might want to turn it back on again, at least until you have a chance to charge your device. 1) In the device settings, tap Battery > >Battery optimization. 2) Tap an app. 3) Select the Optimize option, then tap Done. 32. How can I check my battery power level and usage info? The percentage of battery power remaining for your device appears next to on the upper-right corner of the screen. You can see which apps and features are using the most battery power and how much battery power you have left.

17 1) Swipe down from the top of the screen once using two fingers, or twice using one finger. 2) Tap > Battery 33. How can I use split screen? 1) Touch Recents button in the bottom right corner of the screen, the recently used applications appear. 2) Drag one of the applications to the top to use split screen. 3) Touch Recents button to switch between apps 4) You can also double click the Recents button to jump the last opening app. 34. How can I turn on USB debugging? 1) Go to Settings -> About phone -> Build number 2) Touch the Build number no less than 7 times. 3) When you see a warning that mentioned developer mode already turned on 4) Back to Settings again, you will find the Developer options 5) Activate Developer options 6) Activate USB debugging. 35. How can I select and change USB transfer mode? 1) Connect your phone to the computer with a USB cable. 2) Swipe down from the top of the screen using one finger. 3) Tap System UI > CHARGE & DATA You can choose to charge this device, transfer files, photos or user device as MIDI. Tip: If you tap USB for file transfer > CHARGE ONLY, your device is in charge only mode. If you tap USB for file transfer > BOOST MODE, your device is optimized for fast charging.

18 36. What should I do when I insert or remove SIM card? 1) Power off your device 2) Insert or remove your SIM card 3) Restart your device Note: Please don t insert or remove your SIM card while your cell phone is power-on. Otherwise, you may damage the SIM card. 37. How can I use the Convenience key? Go to Settings -> Convenience key You can access your favorite app or shortcut from anywhere on your device quickly. After you assign an action to the Convenience key, press the key when the screen is on to perform the action. And you can change the action assigned from the available actions list at the bottom of the screen. Media 38. How can I take a photo? To make sure that your photo looks the best on other devices or a computer screen, hold the camera in landscape mode to take a photo. The BlackBerry Camera app can detect faces and focus on faces automatically. The focus follows the largest face when multiple faces are detected. If you want the focus to follow a different face, tap a face inside the blue circle. 1) In the BlackBerry Camera app, do any of the following: To zoom in or zoom out, slide your fingers apart or together on the screen. To change the focus, tap the area of the screen that you want to focus on. The focus indicator circle turns green and disappears when the subject is in focus. To change settings, tap at the top of the screen. 2) Tap.

19 Tip: You can also take a photo by pressing the Volume key. You can view your photos in the Google Photos app. 39. How can I share a photo? You can use the Photos app to share your special moments with friends, family, and other contacts. 1) In the Photos app, tap the photo that you want to share. 2) Tap 3) Tap a method for sharing. You can quickly share or delete a photo, or open a photo editing app, directly from the BlackBerry Camera. Tap and hold the thumbnail in the bottom corner of the screen then slide your finger in the direction of,, or. 40. How can I record a video? To make sure that your recorded video looks the best on other devices or a computer screen, hold the camera in landscape mode to record the video. 1) In the BlackBerry Camera app, tap Mode, then tap. 2) Do any of the following: To zoom in or zoom out, slide your fingers apart or together on the screen. To turn the video light on or off, tap or. To access your recording settings, such as video size or the option to turn on high frame rate, tap at the top of the screen. 3) To start recording, tap.to take a photo while you record a video, tap. 4) To stop recording, tap. Tip: You can also start and stop recording by pressing the Volume key. You can view your videos in the Google Photos app. 41. How can I take a screen shot? To capture the image or text displayed on your screen, press and hold the Volume down and Power keys at the same time. Your screen shot is saved in the Photos app. To find your screenshot, in the Photos app, tap > Photos. Screenshots are saved in the Screenshots folder. Calls 42. How can I change my ringtone?

20 You can change the ringtone to one of the default ringtones included on your device or use a ringtone that you download. 1) Swipe down for once from top to the bottom of phone screen by using your 2 fingers, or using one finger for twice. 2) Tap > Sound > Phone ringtone. 3) Tap a ringtone then tap OK Tip: To use a song or a custom sound as your ringtone, move the.mp3 file you want to use to the Ringtones folder on your device. You might need to install a file manager app from the Google Play store first. 43. How can I change the ringtone to vibration? To activate Vibrate, press volume down key until you feel the phone vibrate. To resume normal ringtone, press volume up key. 44. How can I adjust the volume of media, alarm and ringtone quickly? Press the volume down key and touch the arrow. You will see the Volume bar of each sound. Drag the slider to your preferred volume. 45. How can I set priority interruptions? 1) Touch Settings icon from the Home screen or under the main menu. 2) Touch Sound. 3) Touch Do not disturb You can set priority interruptions by checking Events and reminders/calls/messages. You can also set interruptions mode when calls and notifications arrive. 46. How can I make a call? In the Phone app, do one of the following: To dial a number, tap. Enter the number. Tap.

21 To call a contact, tap. Tap a contact. Tap the number. 47. How can I answer or dismiss a call? 1) If your device is locked, touch and hold. To answer a call, slide your finger until it covers. Release your finger. To dismiss a call, slide your finger until it covers. Release your finger. To dismiss a call and send the caller a text message, slide your finger until it covers. Release your finger. Extra text messaging charges may apply. 2) If your device is unlocked, in the call notification, tap Answer or Dismiss. 48. How can I set up my voic ? Depending on your service provider, this feature might not be supported. Contact your service provider for more info. 1) In the Phone app, in the upper-right corner of the screen, tap. 2) Tap Settings > Calls > Voic . 3) Do any of the following: Tap Setup. If the Voic number field is blank, tap Voic number, then enter your voic access number. If you don't have a voic access number, contact your service provider. To select a notification profile, tap Sound. To set the voic notification to vibrate, select the Vibrate checkbox. To call your voic from the Phone app, touch and hold How can I block a caller? Before you begin: Verify that the number you want to block is listed as a number for a contact in your Contacts app. 1) In the Contacts app, tap a contact. 2) Tap >. 3) Select the All calls to voic checkbox. 50. How can I turn off all sounds and notifications except calls and alarms? 1) Swipe down from the top of the screen once using two fingers, or twice using one finger. 2) Tap > Priority only.

22 3) Tap More Settings> Priority only allows. 4) Turn off the Reminders and Events switches. 5) Tap Messages > None. 6) To allow calls, tap Calls > From anyone. Tip: You can also silence notifications by pressing the Volume down key once more when the volume slider is at the lowest setting. Do Not Disturb turns on and all notifications except alarms are silenced. Backup & Reset 51. How can I back up my data with phone? Back up data though the following steps. 1) Go Settings 2) touch Backup & reset 3) activate Back up my data in the open window 52. How can I perform a factory reset on my phone? 1) Go to Settings 2) Touch Back up & reset 3) Touch Factory data reset to start. 4) Touch RESET PHONE in the open window 5) Touch ERASE EVERYTHING to start. Warning: this action will erase all your personal information and downloaded apps. 53. How can I Switching to a BlackBerry device powered by Android? Others 54. Why does my SD card cannot be recognized? Our device only supports the UHS-I type of SD card, but not support UHS-II SD card. When the phone cannot recognize SD card, please check your SD card whether it belongs to the UHS-I type of SD card