AVer IFP Software Release Note Nov

Transcription

1 AVer IFP Sftware Release Nte Nv FIRMWARE VERSION COMPATIBLE HARDWARE CP654i / CP754i / CP864i OPERATING SYSTEMS Andrid System Updates T check yur panel s Firmware versin, g t the Andrid Settings page -> Abut -> FW versin. If yu have an lder versin, g back t the Andrid main screen, hit All APPs and select System Update, hit dwnlad and leave the system fr a few minutes and the update prcess will start. If after 2 minutes the dwnlad desn t start, press the Dwnlad buttn again t speed up the prcess. If yu need mre help, please dwnlad the Quick guide and g thrugh the settings n the first page f the manual Release date: Nv WHAT S NEW Nne Bug fixes: Fixed: Wireless screen share supprt fr Miracast prtcl. Fixed: AVer whitebard app can t find newly created ntebk. Knwn Limitatins: Wireless Screen Share using Miracast - due t Miracast prtcl handshakes between panel and device, the cnnectin time is arund 20~30 secnds. After discnnecting frm screen sharing using Miracast, it takes arund 10~15 secnds t find the panel name. Opening YuTube vide streaming and live streaming via the Andrid Brwser might increase system instability especially if yu have t tggle the input switches repeatedly between Andrid and any External vide inputs. The instabilities might manifest themselves as (a) Inability t execute the anntatin tl. (b) Panel rebting unexpectedly. T recver frm (a), yu wuld need t rebt the panel. In certain netwrk envirnment especially if the panel is cnnected via 2.4Ghz, YuTube streaming might experience increased buffering when the bradcast reslutin is set t abve 720P (eg.1080p). - If yu want t screen share vide r screen share via Chrmecast, suggest yu t use 5G netwrk fr screen sharing. At times, the OTA server update might experience slwness. Please cntact AVer technical supprt if yu experienced prblems upgrading the panel FW t the latest versin. Page 1

2 Andrid Printing des nt wrk in the current versin. Extended desktp tuch feature isn t supprted currently n the Windws nr Mac cmputers.(nw supprt Win10) On Macbk r Mac OS, nly ne tuch pint is supprted fr writing. Hwever multi pint gesture is supprted depending n the applicatin yu are running. Incnsistent strage implementatin between Anntatin and Screensht. If user plugs in USB strages at the same time, Anntatin will be saved t latest USB strage and Screensht will be saved t first USB strage. Freeze feature incnsistent this applies t external surce nly. MORE HELP Tll free supprt.ppdusa@aver.cm FAQs Cnnectivity Q. My HDMI device utputs nly in 4K 60HZ. Which prt n the IFP can I cnnect the device t? Table belw shws the reslutin supprted n each HDMI input HDMI: max reslutin 4K@30HZ, supprts HDCP HDMI1: max reslutin 4K@30HZ, supprts HDCP HDMI in HDMI2: max reslutin 4K@30HZ, supprts HDCP HDMI3: max reslutin 4K@30HZ, supprts HDCP HDMI4: max reslutin 4K@60HZ, supprts HDCP, CEC. Q. What is the Max reslutin supprted n the HDMI ut? Max reslutin is set at 4K@30Hz (HDCP Supprted) Q. What is the thrughput n the USB2.0 prt (Andrid) and the USB3.0 Page 2

3 Max speed f 480Mb/s (USB2.0) Max speed f 5Gb/s (USB3.0) Q. What is the LAN thrughput? Max speed f 1000Mbit/s Setup Q. The Date/time isn t shwing crrect after I have setup the IFP with prper internet cnnectin? If the time/date is incrrect, then perfrm the actin belw when the panel is cnnected t the internet (whether Ethernet r WIFI) 1. Navigate t the Andrid setting and time/date setting. 2. Click Autmatic date & time, turn it ff and turn it n again. Usability Q. Where d I find snapshts and pictures I ve taken using the Andrid panel (including anntated pictures)? Launch the Simply Gallery app fund in the applicatin flder Page 3

4 Q. Hw d I get mre help n hw t use the AVer Whitebard? Launch the AVer Whitebard app and click n the View Tutrial. Q. Why des the screen turn black after 2 hurs? If there are n tuch activities being detected by the system after 2 hurs, the screen back light will autmatically shut ff t cnserve pwer and preserve the panel life. If yu are under Andrid, tap n the screen t turn it back n again. If yu are under any f the panel inputs, press the Surce buttn either n the frnt panel r the remte cntrl t turn n the screen. Q. Des the system g t sleep? Yes, if there are nt activities being detected by the system after 4 hur, it will autmatically shut dwn t cnserve pwer and screen life. Page 4

5 Q. I have a MAC Bk cnnected t the screen (HDMI and USB). But the tuch pint n the screen seems t be a little ff (nt aligned)? Please make sure that yur OS is updated t at least MacOS 10.9 has tuch issues. If yu are still having prblems please dwnlad the MAC tuch driver fr the New CP Series frm this site: Page 5