United Kingdom - Telecoms, IP Networks and Digital Media

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1 Published on Market Research Reports Inc. ( Home > United Kingdom - Telecoms, IP Networks and Digital Media United Kingdom - Telecoms, IP Networks and Digital Media Publication ID: PBD Publication May 26, 2015 Date: Pages: 169 Publisher: Paul Budde Communication Pty Ltd. Countries: United Kingdom [1] $1, Publication Type * - Select - Please choose the suitable license type from above. More details are at given under tab "Report License Types" below. Add to cart Media [2] Telecom [3]

2 Broadband [4] Country Overview (Telecom) [5] Telecom Infrastructure & Networks [6] Description: This report provides a comprehensive overview of trends and developments in the UK s telecommunications market. The report analyses the mobile, internet, broadband, digital TV and converging media sectors. Subjects include: Market and industry analyses, trends and developments; Facts, figures and statistics; Industry and regulatory issues; Infrastructure developments; Major Players, Revenues, Subscribers, ARPU, MoU; Internet, VoIP, IPTV; Mobile Voice and Data Markets; Broadband (FttP, DSL, cable, wireless); Convergence and Digital Media; Mobile subscriber and ARPU forecasts; Broadband market forecasts for selective years to Government policies affecting the telecoms industry; Market liberalisation and industry issues; Telecoms operators privatisation, IPOs, acquisitions, new licences;mobile technologies (GSM; 3G, HSPA, LTE). UK s telecom market bolstered by quad play efforts among telcosthe UK s telecom market is characterised by fierce competition in the mobile and broadband sectors, and by an innovative broadcast sector which has pioneered business models for distributing digital content. Consumer prices across the board have fallen steadily in recent years, while network capabilities have been greatly expanded following recent investments by British Telecom and Virgin Media. The mobile market is served by major providers with a significant international presence. Recent merger activity has seen dramatic consolidation in the market and has had knock-on effects for network infrastructure deals struck between them in recent years. Orange and T-Mobile merged to create EE, which is itself in the process of being acquired by the incumbent British Telecom, while early in 2015 H3 absorbed O2. A growing number of low-cost MVNOs provide effective price and service competition. The market has also been characterised by developments in advanced data services delivered over upgraded networks, the bundling of mobile as a quad-play service, and regulatory controls on charges and fees.

3 The UK s mobile data market, based on extensive 3G and 4G networks, is one of the largest in Europe. Competition among network operators has induced them to provide similar pricing and usage models. This has substantially increased consumer use of mobile data. The market is in the process of radical change, with Hutchison 3G UK Holdings having been set up in March 2015 to incorporate 3UK and the newly acquired O2, and with BT s 12.5 billion bid for EE being under regulatory and competition authority review. Low-key data applications such as SMS still dominate the data market while mobile TV, though widely available, has thus far failed to capture public attention. This report surveys the UK s mobile data market, providing an overview of 3G, 4G and 5G developments, as well as an analysis of regulatory issues and technologies. It also profiles the major operators, presents statistics on non-voice services, and analyses developments in mobile TV and mobile application stores The broadband market enjoys excellent cross-platform competition, with comprehensive DSL complemented by Virgin Media s cable networks which provide data at up o 152Mbs. The company has embarked on a 3 billion investment program to improve and extend network capabilities, while its parent company Liberty Global has plans to trial DOCSIS 3.1 technology during The DSL network has been upgraded during the last few years as a result of BT s migration to its new 21CN. Although the DSL subscriber base is falling as migration to fibre continues, BT is also trialling G.fast technology capable of delivering data at 1Gb/s and higher. The broadband market remains fiercely competitive as a result of regulatory measures which provide competitor access to BT s exchanges. A new wholesale access pricing regime was extended to BT s fibre infrastructure in April These developments have seen a gradual increase in average data speeds, which by mid-2015 approached 23Mb/s. This report analyses the key aspects of the UK s telecom market, presenting statistics on the fixed network services sector and an overview of the key regulatory issues including the status of interconnection, local loop unbundling, and carrier preselection. The report also profiles the overall UK broadband market, covering broadband technologies and including the latest statistics, an update on recent commercial initiatives, an assessment of Next Generation Access, and forecasts to In addition the report surveys the digital media market, including analyses on the pay TV, cable TV and streaming media sectors. It also covers the mobile market, providing an overview of mobile statistics, regulatory issues, and emerging technologies. Table Of Contents: 1. Key Statistics 2. Telecommunications Market 2.1 Economic climate

4 2.2 Overview of the UK s telecom market 3. Regulatory Environment 3.1 History Revised NFR 3.2 Regulatory authority Office of Communications (Ofcom) Ofcom s strategic review Digital Economy Act BT s functional separation Openreach 3.4 Telecom sector liberalisation in the UK Privatisation of British Telecom Interconnect Access Number Portability (NP) Carrier PreSelection (CPS) Wholesale Line Rental (WLR) 4. Fixed Network Operators 4.1 New regulations 4.2 British Telecom Company restructure 4.3 KCom 4.4 Cable & Wireless (C&W) 4.5 Virgin Media 4.6 COLT Telecom 4.7 Carphone Warehouse 4.8 TalkTalk Group 4.9 Orange 4.10 Sky 5. Telecommunications Infrastructure 5.1 National telecom network 5.2 Next Generation Networks BT s 21CN 5.3 International Submarine cable networks Satellite networks

5 5.4 Cloud services 6. Broadband Market 6.1 Fixed Network Broadband Market Broadband statistics Forecasts broadband subscribers Emerging trends Government support Cable modems Asymmetrical Digital Subscriber Line (ADSL) Fibre-to-the-Premises (FttP) networks Broadband Powerline (BPL) 6.2 Wireless broadband Regulatory environment White space spectrum Spectrum auctions WLAN/WiFi WiMAX Mobile broadband Internet via satellite 7. Digital Media 7.1 Overview of digital media 7.2 Key general trends 7.3 Business models bundled offers 7.4 Streaming media 7.5 Regulatory issues Ofcom Digital Dividend Review Digital switchover licensing 7.6 Digital TV (DTV) Broadband TV (IPTV) Cable TV Satellite TV Digital Terrestrial TV Video-on-Demand (VoD) VoIP 8. Mobile Communications

6 8.1 Overview of the UK s mobile market Mobile statistics Operator market shares 8.2 Regulatory issues Spectrum regulations and spectrum auctions Spectrum refarming Revised licence conditions Roaming Number portability Mobile Termination Rates (MTRs) 8.3 Major mobile operators Hutchison O Vodafone EE Mobile Virtual Network Operators (MVNOs) 8.4 Mobile voice services Prepaid cards 8.5 Forecasts Forecasts mobile ARPU ; 2015; Forecasts mobile subscribers and penetration Mobile Data Market Overview 9.1 Spectrum Spectrum 2.6GHz Spectrum 600MHz Spectrum 800MHz Spectrum 900MHz Spectrum 700MHz Spectrum 1800MHz Spectrum 2.3GHz and 3.4GHz Third Generation (3G) Fourth Generation (4G) Fifth Generation (5G) Spectrum refarming 9.2 Operator services 3G Hutchison O Vodafone

7 9.2.4 Everything Everywhere (EE) 9.3 Mobile Messaging Short Message Service (SMS) Multimedia Messaging Service (MMS) 9.4 Mobile data services Consumer use of multimedia services High-Speed Packet Access (HSPA) Long-term Evolution (LTE) Mobile TV Table 1 Country statistics 2015 (e) Table 2 Telecom revenue and investment statistics 2014 (e) Table 3 Telephone network statistics 2014 (e) Table 4 Internet user statistics 2014 Table 5 Broadband statistics 2014 (e) Table 6 Mobile statistics 2015 (e) Table 7 National telecommunications authority Table 8 Household penetration of fixed and mobile services Table 9 Fixed-line calls and access revenue by main operator Table 10 Communications retail revenue by sector Table 11 Retail voice and data revenue Table 12 Fixed telecoms revenue by service Table 13 Household spend on telecoms services Table 14 Communications revenue by sector Table 15 Communications wholesale and retail revenue Table 16 Call volumes, fixed-line and mobile in minutes Table 17 Proportion of calls made, fixed-line and mobile Table 18 Telecom retail revenue by sector: fixed, mobile Table 19 Telecom connections: fixed, mobile, broadband Table 20 Fixed telecoms revenue by type Table 21 Household penetration by telecom technology ; Table 22 BT LLU, shared wholesale lines Table 23 Lines with CPS Table 24 WLR lines Table 25 Fixed-voice traffic by type in minutes Table 26 Fixed telecom lines by operator Table 27 Fixed-voice and data retail revenue Table 28 Fixed-voice revenue by call type Table 29 Fixed-voice revenue by call type Table 30 BT share of residential call types by traffic volumes

8 Table 31 BT Consumer lines and TV subscribers Table 32 BT financial data Table 33 BT revenue by retail, Consumer, Business divisions Table 34 BT revenue by Global Services, Wholesale and Openreach divisions Table 35 BT retail revenue by sector (historic) Table 36 KCom revenue Table 37 Cable & Wireless Europe financial data Table 38 Cable & Wireless subscribers by sector (historic) Table 39 Virgin Media revenue Table 40 Virgin Media revenue by sector Table 41 Virgin Media subscribers by sector Table 42 COLT financial data Table 43 COLT financial data by business Table 44 Carphone Warehouse Europe mobile subscribers Table 45 Carphone Warehouse Europe revenue, profit Table 46 TalkTalk financial data Table 47 TalkTalk subscribers Table 48 Orange broadband subscribers Table 49 BSkyB voice customers Table 50 Historic - Fixed lines in service and teledensity Table 51 Fixed lines in service and teledensity Table 52 Fixed-line broadband retail revenue Table 53 Broadband connections by type Table 54 Market share of fixed-line broadband subscribers by provider Table 55 Broadband penetration by technology Table 56 Cable and DSL broadband subscribers Table 57 Dial-up internet subscribers Table 58 Percentage internet access by dial-up and broadband Table 59 PC, broadband and internet household penetration Table 60 Internet connectivity type, by household Table 61 Household broadband penetration by access type Table 62 Internet daily traffic Table 63 Consumer broadband download speed by market share Table 64 Forecast broadband subscribers higher market growth scenario 2015; 2017; 2020 Table 65 Forecast broadband subscribers lower market growth scenario 2015; 2017; 2020 Table 66 Average headline broadband speed Table 67 Average broadband speed Table 68 Average broadband speed by platform Table 69 Superfast broadband subscribers and market share Table 70 Virgin Media subscribers by sector

9 Table 71 Virgin Media ARPU Table 72 Virgin Media revenue Table 73 xdsl subscribers Table 74 BT retail and wholesale broadband subscribers Table 75 BT retail and wholesale revenue Table 76 FttC availability and projected speeds by distance Table 77 Household availability of BT FttC network Table 78 Estimated cost of fibre by deployment technology Table 79 Mobile broadband subscribers Table 80 Broadband take-up by technology Table 81 Proportion of bundled services by type Table 82 Proportion of homes with bundled services by type Table 83 Virgin Media proportion of bundled subscribers by type Table 84 Virgin Media bundled services subscribers by type Table 85 TV revenue Table 86 Multichannel take-up in UK households Table 87 Market share of TV homes by platform (primary sets) Table 88 Online TV revenue by sector Table 89 BT Vision subscribers Table 90 Virgin Media subscribers by sector Table 91 Virgin Media ARPU Table 92 Virgin Media revenue Table 93 Free-to-view satellite households Table 94 Sky subscriber statistics Table 95 Sky annualised ARPU Table 96 Sky revenue, operating profit and EBITDA Exhibit 10 Digital broadcasting switchover timetable Table 97 Freeview enabled TVs Table 98 Virgin Media VoD use Table 99 Virgin Media HD V+ base ; 2014 Table 100 VoIP users as percentage of total internet subscribers Table 101 Call volumes, fixed-line and mobile in minutes Table 102 Residential sector mobile revenue Table 103 Mobile retail revenue by service Table 104 Mobile revenue as proportion of total Table 105 Mobile revenue as proportion of total Table 106 Mobile and fixed-line revenue as proportion of combined revenue Table 107 Mobile handset sales Table 108 Historic - Mobile subscribers and SIM penetration rate 1995; 1997; Table 109 Mobile subscribers and SIM penetration rate

10 Table 110 Mobile broadband subscribers Table 111 Percentages of mobile and fixed phones in homes Table 112 Mobile ARPU by use (data, SMS, voice) Table 113 Mobile ARPU by contract, prepaid Table 114 Average household spend of fixed-voice, mobile and internet services Table 115 Mobile market share by operator Table 116 European roaming charges Table 117 MTRs by operator (pence per minute) Table UK subscribers by sector Table UK financial data Table UK annualised gross ARPU by sector Table 121 O2 financial data Table 122 O2 ARPU blended, contract, prepaid and data Table 123 O2 proportion of data to total revenue Table 124 O2 subscribers, prepaid and contract Table 125 Vodafone end-year ARPU blended, contract and prepaid Table 126 Vodafone (UK) subscribers and proportion prepaid Table 127 Vodafone (UK) financial data Table 128 Vodafone customer churn Table 129 Vodafone Group revenue by sector Table 130 Vodafone UK service revenue by sector Table 131 Vodafone mobile customer retention cost Table 132 Vodafone customer smartphone adoption Table 133 EE quarterly revenue Table 134 EE financial data Table 135 EE annual revenue Table 136 EE ARPU Table 137 EE subscriber data Table 138 T-Mobile financial data (historic) Table 139 T-Mobile subscribers (historic) Table 140 Orange subscribers, contract and prepaid (historic) Table 141 Orange subscribers by type, 3G, MVNO (historic) Table 142 Orange revenue (historic) Table 143 Orange customer churn (historic) Table 144 Orange data revenue as proportion of total (historic) Table 145 Orange annualised ARPU by category (historic) Table 146 Orange mobile customer acquisition and retention cost (historic) Table 147 MNO and MVNO share of subscribers Table 148 Virgin Mobile subscribers Table 149 Virgin Mobile revenue

11 Table 150 Prepaid and contract subscribers Table 151 Contract proportion of total subscribers Table 152 Forecast mobile ARPU ; 2015; 2020 Table 153 Mobile subscribers and SIM penetration rate 2013; 2015; 2020 Table 154 3G subscribers and percentage of total subscribers Table 155 LTE coverage by network operator Table 156 O2 LTE subscribers Table 157 EE LTE subscribers Table UK subscribers by sector Table UK revenue by sector (historic) Table UK financial data Table UK annualised ARPU by sector Table UK annualised data ARPU (historic) Table 163 O2 financial data Table 164 O2 subscribers, prepaid and contract Table 165 Vodafone (UK) subscribers and proportion prepaid Table 166 Vodafone (UK) financial data Table 167 EE quarterly revenue Table 168 EE ARPU Table 169 EE subscriber data Table 170 SMS messages sent Table 171 SMS and MMS traffic Table 172 SMS and MMS revenue Table 173 SMS and MMS volumes by operator Table 174 MMS messages sent Table 175 Mobile data traffic and revenue increase Table 176 Mobile data revenue by service Table 177 Mobile data revenue Table 178 Proportion of mobile broadband accesses by technology Table 179 O2 smartphones in use and penetration Table 180 Average 3G and 4G speeds by operator (Mb/s) Q Table 181 Proportion of 4G speed availability by operator Q Table 182 EE LTE subscribers Table 183 M2M derived revenue Table 184 M2M connections Table 185 O2 M2M accesses Chart 1 Communications retail revenue by sector Chart 2 Communications revenue by sector Chart 3 Communications wholesale and retail revenue Chart 4 Call volumes, fixed-line and mobile in minutes

12 Chart 5 Telecom connections: fixed, mobile, broadband Chart 6 BT LLU, shared wholesale lines Chart 7 BT financial data Chart 8 BT revenue by operating division Chart 9 Cable & Wireless Europe financial data Chart 10 Virgin Media revenue by sector Chart 11 Virgin Media subscribers by sector Chart 12 COLT financial data Chart 13 Carphone Warehouse Europe revenue, profit Chart 14 Broadband connections by type Chart 15 Broadband penetration by technology Chart 16 Cable and DSL broadband subscribers Chart 17 Virgin Media subscribers by sector Chart 18 BT retail and wholesale broadband subscribers Chart 19 BT retail and wholesale revenue (year to Mar) Chart 20 Virgin Media proportion of bundled subscribers by type Chart 21 Virgin Media bundled services subscribers by type Chart 22 Virgin Media subscribers by sector Chart 23 Sky subscriber statistics Chart 24 Sky revenue, operating profit and EBITDA Chart 25 Call volumes, fixed-line and mobile in minutes Chart 26 Mobile subscribers and SIM penetration rate Chart 27 3 UK subscribers by sector Chart 28 3 UK ARPU by sector Chart 29 O2 financial data Chart 30 O2 annualised ARPU blended, contract, prepaid and data Chart 31 O2 subscribers, prepaid and contract Chart 32 Vodafone ARPU blended, contract and prepaid Chart 33 Vodafone (UK) subscribers and proportion prepaid Chart 34 Vodafone (UK) financial data Chart 35 Vodafone Group revenue by sector Chart 36 Vodafone UK service revenue by sector Chart 37 EE quarterly revenue Chart 38 EE ARPU Chart 39 EE subscriber data Chart 40 Prepaid and contract subscribers Chart 41 3 UK subscribers by sector Chart 42 3 UK ARPU by sector Chart 43 O2 financial data Chart 44 O2 subscribers, prepaid and contract

13 Chart 45 Vodafone (UK) subscribers and proportion prepaid Chart 46 Vodafone (UK) financial data Chart 47 EE quarterly revenue Chart 48 EE ARPU Chart 49 EE subscriber data Exhibit 1 EU The New Regulatory Framework (NRF) Exhibit 2 Principal submarine cables from the UK Exhibit 3 Wireless opportunities using technology and frequencies Exhibit 4 Spectrum auction results 10GHz February 2008 Exhibit 5 WLAN operator business models Exhibit 6 Overview of digital media Exhibit 7 Operators service bundling offers 2015 Exhibit 8 Technology developments in bundled services Exhibit 9 Snapshot of digital TV services and providers Exhibit 11 Popular VoIP providers Exhibit 12 Spectrum awards 800MHz and 2.6GHz 2013 Exhibit 13 Spectrum available for mobile services Exhibit 14 Spectrum awards 800MHz and 2.6GHz 2013 Exhibit 15 3G licence results April 2000 License Types: Single User License (PDF) This license allows for use of a publication by one person. This person may print out a single copy of the publication. This person can include information given in the publication in presentations and internal reports by providing full copyright credit to the publisher. This person cannot share the publication (or any information contained therein) with any other person or persons. Unless a Enterprise License is purchased, a Single User License must be purchased for every person that wishes to use the publication within the same organization. Customers who infringe these license terms are liable for a Global license fee. Site License (PDF)* This license allows for use of a publication by all users within one corporate location, e.g. a regional office. These users may print out a single copy of the publication. These users can include information given in the publication in presentations and internal reports by providing full copyright credit to the publisher.

14 These users cannot share the publication (or any information contained therein) with any other person or persons outside the corporate location for which the publication is purchased. Unless a Enterprise License is purchased, a Site User License must be purchased for every corporate location by an organization that wishes to use the publication within the same organization. Customers who infringe these license terms are liable for a Global license fee. Global License (PDF)* This license allows for use of a publication by unlimited users within the purchasing organization e.g. all employees of a single company. Each of these people may use the publication on any computer, and may print out the report, but may not share the publication (or any information contained therein) with any other person or persons outside of the organization. These employees of purchasing organization can include information given in the publication in presentations and internal reports by providing full copyright credit to the publisher. *If Applicable. Source URL: Links [1] [2] [3] [4] [5] [6]

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