GfK Digital Trends for Android. GfK Digital Trends Version 1.21

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1 GfK Digital Trends for Android GfK Digital Trends Version 1.21 Effective Date: 15 th September 2015

2 Table of Contents 1 System Requirements Download and Installation Downloading from the Google Play Store On most smartphones and tablets: Request for permission to record information on app usage Samsung Galaxy Tab: Request for permission to record information on app usage Activity Indicator in the notification bar 6 3 About & Help Updating the App Activation Removing the App Further Questions and Support... 10

3 Dear Participant, As a KnowledgePanel member who uses the Internet from your mobile device, you have been carefully chosen to become part of an innovative, ongoing market research project. Many thanks for being part of KnowledgePanel s Digital Trends research! Digital Trends will give you the chance to influence changes to certain mobile and Internet services and products. By providing us insight into how you use the Internet and your mobile device, you really will be able to shape the future of your digital world. This handbook describes how to manage the GfK Digital Trends App on an Android compatible device. There are other handbooks available for different platforms. 1 System Requirements GfK Digital Trends supports Android Smartphones and tablet PCs from Android version GfK Digital Trends for Android March 16,

4 2 Download and Installation 2.1 Downloading from the Google Play Store Please download the GfK Digital Trends app from the Google Play Store: Open the download link we sent you. It contains the link to the Play Store. Tap on Play Store. Tap on Install. Tap on Accept. Wait for the download to complete. Tap on Open. Tap on Show End User License Agreement to display the privacy disclosure agreement. Read the end user license agreement, tap on Back when done. GfK Digital Trends for Android March 16,

5 Enter your PIN code, place a check mark next to I accept the End User License agreement if you do so, then tap on Activate. The installation is now complete. GfK Digital Trends for Android March 16,

6 2.1.1 On most smartphones and tablets: Request for permission to record information on app usage Note: If you are using a Samsung Galaxy Tab tablet, please skip this section and continue with Samsung Galaxy Tab: Request for permission to record information on app usage. Upon the first start of the GfK Digital Trends app and when it is updated, depending on your Android version, you may be prompted to grant the app access to information about your app usage. With your permission, only general information about your app usage will be collected, such as which apps you use and when and how often. Please grant the app the permissions that are required for the project. You can at any time disable GfK Digital Trends access to usage information through the device settings. However, please note that blocking access to certain types of information may negatively impact your eligibility for the project and rewards. Therefore, a regular reminder will be displayed once you revoke GfK Digital Trends permissions to access general app usage information. All necessary steps and settings are described below: Tap on the notification. A screen with explanations on why app usage information is collected opens. Click on Settings to proceed to the device settings. In the device settings, tap on the switch next to GfK Digital Trends to allow this app access to usage information. Confirm the security request by tapping on OK. As a result, the switch should now be in the on position. GfK Digital Trends for Android March 16,

7 2.1.2 Samsung Galaxy Tab: Request for permission to record information on app usage Note: This procedure applies for Samsung Galaxy Tab devices only Tap on the notification. A screen with explanations on why app usage information is collected opens. Click on Settings to proceed to the device settings. At the top of the screen tap on the GENERAL category. From the menu on the left choose Security Tap on Apps with access to usage data (scroll down if this item is not visible). Tap the checkbox next to GfK Digital Trends. Confirm the security request by tapping on OK. The setting should now show as enabled. GfK Digital Trends for Android March 16,

8 2.1.3 Activity Indicator in the notification bar If you downloaded the app from the Play Store, then, as per Google s policy regarding apps that collect data in the background, a small icon (here: a GfK logo) will permanently be visible in the notification bar at the top of the screen, where the clock and the battery indicator are located: GfK Digital Trends for Android March 16,

9 3 About & Help Tap on About & Help to get to the Help section. Help page: Tap on About the App to display technical information that is useful when you re in need of helpdesk support. On the About screen, tap on License Agreement to view copyright information on third party software components used by GfK Digital Trends. GfK Digital Trends for Android March 16,

10 4 Updating the App Google Play Store regularly checks for updates and will notify you if an update is available. Updating the app does not require a new registration or entering the PIN code. Along with update notifications for your other apps, the Google Play Store app will notify you when an update for GfK Digital Trends is available. Clicking on the update notification clears this notification, then opens the Google Play Store app and lists all installed apps. Apps for which updates are available can be found at the top of the list. The update notification will only re-appear when an update for any of your installed apps is available. Normally, only updates for apps which were originally installed through the Google Play Store app are detected. However, you may also receive a notification from the GfK Digital Trends app itself in case there is a new version available for downloading from the Google Play Store. Below is how this scenario may look: Important: Updating will stop the app. Please restart the app after updating by simply tapping on the icon! GfK Digital Trends for Android March 16,

11 5 Activation When started, the app checks if you have already activated it. If this is the case, you will not be asked again to accept the privacy policy. If you have not yet activated the app, you will see the Activation View (please see steps 7-10 in Section 2.1 above) on startup, please enter the PIN code to activate the app. Errors occurring during the activation will be displayed as an information pop-up. After a successful activation you will see the Activated View (please see below). Activated View : When this screen shows, the app is already activated. GfK Digital Trends for Android March 16,

12 6 Removing the App The app can be removed like any other app on Android devices. Go to Settings - Applications manager (or similar wording depending on the device) and look for GfK Digital Trends. Select the GfK Digital Trends App and press "Uninstall". Confirm the upcoming dialog with "OK". 7 Further Questions and Support If you have any questions or need any assistance, please call us at or us at support@knowledgepanel.com. GfK Digital Trends for Android March 16,

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