Mobile Broadband. Mobile Connect. Welcome Pack

Transcription

1 Mobile Broadband Mobile Connect Welcome Pack

2 Welcome to HP Mobile Connect Your HP Mobile Connect SIM Card has already been preinstalled in your device HP Mobile Connect is a contract free, pay-as-you-go mobile broadband service, fully integrated into select HP tablet or notebook PCs. With HP Mobile Connect pay-as-you-go Mobile Broadband, you have access to extensive, cost effective and secure coverage in more places. A new form of freedom No contract, no activation fees Pay only for the data you need when you need it National and international coverage Use HP Mobile Connect when You re too sensible to pay for Wi-Fi hotspots and hotel internet You prefer business travel without hassle To you, security means freedom without fear For more information on HP Mobile Connect please visit: Disclosure: HP Mobile Connect service requires a compatible HSPA or LTE mobile broadband module and prepaid service purchase. Find coverage and availability for your service area at hp.com/go/mobileconnect. HP Mobile Connect service is available in EMEA only.

3 Free Trial! To introduce you to HP Mobile Connect, we would like to offer you a free trial. Your HP Mobile Connect SIM is pre-installed and ready to go. Just follow the setup instructions and you ll be ready to experience connectivity in over 11 countries. Give it a try today! Free trial included Local Service Fearless Roaming Service

4 Getting Started Windows 8 - HP Mobile Connect App Registration Before you can purchase a data plan, you will first need to register with the HP Mobile Connect service. It is recommended that you are connected over WIFI or LAN to complete the registration. The application is started from the HP Mobile Connect tile, found on your Windows 8 desktop. [Fig.1] When you click the tile, you will be directed to the End User Licence Agreement acceptance screen, which you will only need to accept once. Next you will be directed to the Welcome screen. Clicking Next will bring you to the Dashboard [Fig.2]. As you have not yet purchased a data plan, the text under Current Plan will read No Plan. Clicking the Register SIM. Receive Free Trial button will take you to the Register screen [Fig.3] where you must set up your HP Mobile Connect account. Fig.2 Fig.1

5 Fig.3 Fig.4 Input your user details and click Register and begin free trial. This will register your HP Mobile Connect account and apply your free trial. You will be taken to the Dashboard [Fig.4] where your free trial will now be displayed. You may now begin using the HP Mobile Connect service. From the Dashboard you may now also purchase more plans by clicking the Shop Plans button.

6 Windows 7 - HP Connection Manager Registration Open the HP Connection Manager and select the Register button to begin the SIM registration process via an Internet connection. With a valid LAN or WLAN Internet connection, you should next be prompted to register. [Fig.6] Fig.6 Please note that the registration process requires that your computer is attached to a LAN or WLAN connection with Internet access. [Fig.5] Fig.5 When you click Register, a web browser window will open and you will be asked to enter your name, address, username, and password in order to associate and register your HP Mobile Connect SIM. [Fig.7]

7 Fig.7 Fig.8 Finally, your SIM will be registered and activated for HP Mobile Connect use. [Fig.9] Fig.9 Input your user details and click Register and begin free trial. This will register your HP Mobile Connect account and apply your free trial credit. You will then be asked to activate the SIM. [Fig.8]

8 Your browser will now display the Dashboard [Fig.10] where your free trial will now be displayed. You may now begin using the HP Mobile Connect service. You may also purchase more plans by clicking the Shop Plans button. Fig.10 Network Connection The user experience is optimal over a HSPA(+)/ UMTS/LTE connection with good reception. If you are experiencing connection issues, please ensure that: You are in an area with good coverage You have correct firmware version on device For more information please visit: Reporting Issues If you need to report an issue please contact hpescalations@cubictelecom.com with the following: Title: HP Mobile Connect - Issue PLEASE NOTE After purchasing a plan, it takes seconds for a connection to be established before you can start using your plan. In the body of the , please include: SIM number: Device Make/Model: Operating System: Issue description: Please include as much detail as possible

9 Support Numbers If you need to contact our support team, please use one of the numbers below: Support Pages Further support information for your country can be found below: Austria Austria Belgium / +32 (0) Belgium France / Monaco : France Germany +49 (0) Germany Ireland Ireland Luxembourg Luxembourg Netherlands Netherlands Spain Spain Switzerland Switzerland UK UK

10 Qualcomm and Gobi are trademarks of Qualcomm Incorporated, registered in the United States and other countries. Trademarks of Qualcomm Incorporated are used with permission. When you re constantly in and out of the office, staying competitive means staying connected. With Qualcomm Gobi 3G or 4G LTE built in to your device, your connection to the Cloud is incredibly fast and super secure. So now you can be ultra-productive and get down to business. For more information on Gobi, please visit Copyright 2014 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein. 4AA5-2122EEE, April A21