Prices and services Mobile communication
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- Joleen Eaton
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1 Enterprise Customers Prices and services Mobile communication Valid from 1 October 2017
2 Contents NATEL Flat rates NATEL 3 NATEL business infinity plus 3 Telephony NATEL 4 Telephony in Switzerland NATEL 5 NATEL company 5 Telephony abroad NATEL 7 Data communication NATEL 9 Data communication in Switzerland NATEL 10 NATEL business data subscriptions 10 Data communication abroad NATEL 11 Corporate Mobile Network (CMN) Flat rates CMN 15 Corporate Mobile Network (CMN) 15 Telephony CMN 16 Telephony in Switzerland CMN 17 Corporate Mobile Network (CMN) 17 Telephony abroad CMN 19 Data communication CMN 21 Data communication in Switzerland CMN 22 Data communication abroad CMN 25 Mobile solutions Mobile solutions 29 Valid as of 1 April 2017, all prices in CHF incl./excl. VAT (rounded), prices and VAT rate subject to change. Unless otherwise stated, connection charges will be invoiced per whole/partial time period in ten-centime increments. 2/31 [Kommentare] Valid from 1 October 2017
3 Flat rates NATEL NATEL business infinity plus Flat rates for your mobile communication. The right subscription and speed to suit everyone. Monthly charges (standard tariff) Number of lines NATEL business infinity plus XS (per line) NATEL business infinity plus S (per line) NATEL business infinity plus M (per line) NATEL business infinity plus L (per line) NATEL business infinity plus XL (per line) 1 2* 59.00/ / / / / * 59.00/ / / / / * 58.00/ / / / / * 57.00/ / / / / Prices for 50 or more telephone lines on application COMBOX pro free free free free free Downloading data in the Swiss network (up to) Uploading data in the Swiss network (up to) 0.2 Mbit/s 0.1 Mbit/s 2.0 Mbit/s 0.5 Mbit/s 20.0 Mbit/s 2 Mbit/s 40.0 Mbit/s 8.0 Mbit/s Highspeed Internet Calls in all Swiss networks (7/24) SMS in all Swiss networks and abroad Data in the Swiss network Unlimited calls, SMS and data Calls abroad (EU/USA/Kanada 1 ) 0.45/0.42/min. 0.45/0.42/min. 100 min. incl. 100 min. incl. unlimited Additional SIM NATEL business data XL Abroad (EU/Western Europe) Making calls SMS Surfing 30 days a year included 5,6 30 days a year included 5,6 60 days a year included 4,6 100 days a year included 3,6 365 days a year included 2 *) Volume discounts are based on the number of NATEL company, NATEL company basic, NATEL company plus and NATEL business infinity plus XS, S, M, L und XL. 1 Detailed country list and tariffs for other country groups swisscom.ch/international 2 Unlimited calls, SMS/MMS and a total of 12 GB for 365 days of the year. After which online access is disconnected. Audio/video recommended with some reservations. 3 Unlimited calls, SMS/MMS and a total of 3 GB for 100 days of the year. After which online access is disconnected. Audio/video recommended with some reservations. 4 Unlimited calls, SMS/MMS messages and a total of 3 GB for 60 days a year. The line will then be disconnected. Audio/video only recommended in certain circumstances. 5 Unlimited calls, SMS/MMS and a total of 1 GB for 30 days of the year. After which online access is disconnected. Audio/video recommended with some reservations. 6 Once the roaming days are used up, telephony and texting are billed at the standard roaming rate. Further data packages for data traffic can be bought in the cockpit. swisscom.ch. swisscom.ch/roaming The NATEL business infinity subscriptions apply to normal home usage. Swisscom reserves the right to curtail or restrict the service or take other appropriate steps if it can prove that usage considerably exceeds normal levels, or if there are justified indications that the SIM is being used for special applications (e.g. surveillance, machine-to-machine, direct dial and continuous connections). Value-added services and special numbers are excluded in Switzerland and abroad. swisscom.ch/fup Further information and change terms available at swisscom.ch/businessinfinity 3/31 [Kommentare] Valid from 1 October 2017
4 Telephony NATEL Additional services Telephony Monthly charges Additional number data/fax (CSD) Additional SIM (2nd SIM for 1 NATEL telephone number) Duo Bill Separates the invoicing of business and private calls 5.00/4.63 per month for incoming data connection; 5.00/4.63 per month for fax 10.00/9.26 per month; charges are made for each SIM separately 5.00/4.63 per month One-off charges For changing subscriptions Activation charge (new contract, replacement or additional SIM, porting in from other providers) Activation of additional services Cancellation/blocking of additional services price on request 40.00/37.04 no charge no charge Additional SIM (2nd SIM for 1 NATEL telephone number) 40.00/37.04 For changing telephone numbers Blocking your subscription (loss/theft) price on request no charge Other prices on application. Basic rule for all free business transactions (changes) One change per month is free of charge, for each additional change there will be a charge of CHF 15.00/ /31 [Kommentare] Valid from 1 October 2017
5 Telephony in Switzerland NATEL NATEL company Subscription charges Monthly charges Number of lines NATEL company (per line) NATEL company basic (per line) NATEL company plus (per line) 1 2* 8.00/ / / * 8.00/ / / * 8.00/ / / * 8.00/ / /35.19 Prices for 50 or more telephone lines on application COMBOX pro free free free * Volume discounts are based on the number of NATEL company, NATEL company basic, NATEL company plus and NATEL business infinity XS, S, M, L und XL. Connection charges Call charges per minute (24/7) national NATEL company NATEL company basic NATEL company plus Within your company (Mobile Business Group)* included included included Calls on all Swiss networks 0.70/ min. included 0.40/ min. included 0.40/0.37 Data CH 1 2G/3G/4G 0.20/0.19/MB max. CHF 5.00/day 100 MB included 2 CHF 0.10/0.09/MB max. CHF 5.00/day 500 MB included 2 CHF 0.10/0.09/MB max. CHF 5.00/day Download to Swisscom mobile network (up to) 0.20 Mbit/s Highspeed Internet Highspeed Internet Upload to Swisscom mobile network (up to) 0.10 Mbit/s Highspeed Internet Highspeed Internet SMS (SMS/MMS; national and international) 0.20/0.19 unlimited unlimited * Calls within your company do not apply outside of the Swisscom network and do not include special applications such as machine to machine, direct dialling and permanent connections. Swisscom retains the right to make changes to products at any time (such as limiting the length of calls and free communication within the Mobile Business Group). 1 Unlimited data volume through more than 2300 Swisscom PWLAN hotspots. Once a volume of 1 GB is reached in the PWLAN network, the speed in the PWLAN network is reduced to 64 kbit/s. 2 SMS notification when 80% of the volume are used up and when the entire included volume is used up (2G/3G/4G). 5/31 [Kommentare] Valid from 1 October 2017
6 Telephony in Switzerland NATEL Connection charges for international calls Call charges per minute (24 7) from Switzerland/Liechtenstein to NATEL company NATEL company basic NATEL company plus NATEL business infinity Country group 1 Country group 2 Country group 3 Andorra, Austria, Belgium, Bulgaria, Canada, Croatia, Czech Republic, Cyprus, Denmark, Estonia, Färöe Islands, Finland, France, Germany, Gibraltar, Greece, Guernsey, Hungary, Iceland, Ireland, Isle of Man, Italy, Jersey, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Monaco, Netherlands, Norway, Poland, Portugal, Romania, San Marino, Sweden, Slovakia, Slovenia, Spain, United States, Vatican City, United Kingdom Australia, Israel, Japan, Mexico, New Zealand, South Korea, Taiwan, Ukraine Albania, Algeria, Argentina, Bahamas, Belarus, Bosnia & Herzegovina, Brazil, Chile, China, Colombia, Costa Rica, Ecuador, Egypt, Hong Kong, Indonesia, Libya, Malaysia, Morocco, Macedonia, Moldova, Serbia & Montenegro, Singapore, Sri Lanka, South Africa, Thailand, Tunisia, Turkey, Venezuela 0.90/ / / / / /1.11 Country group 4 Benin, Bolivia, Cameroon, Cape Verde, Cuba, Democratic Republic of Congo, East Timor, Ghana, Guadeloupe, Guatemala, Haiti, India, Jamaica, Jordan, Kenya, Lebanon, Madagascar, Mauritius, Nigeria, Pakistan, Paraguay, Republic of Congo, Saudi Arabia, Syria, Togo, Uruguay, United Arab Emirates, United Republic of Tanzania, Vietnam, Zimbabwe 2.30/ /1.84 Country group 5 All other countries 4.30/ /3.68 Invoiced in increments of 60 seconds. Other prices per minute NATEL company NATEL company basic NATEL company plus Incoming calls in Switzerland and Liechtenstein and call forwarding to own COMBOX included included Call forwarding to a number in Switzerland 0.50/ /0.37 Liechtenstein: connection charge for telephony, video telephony and automatic callback from COMBOX to the Swisscom NATEL network, the fixed network and COMBOX 0.70/ /0.37 6/31 [Kommentare] Valid from 1 October 2017
7 Telephony abroad NATEL Standard tariffs by zones Corporate customers with a NATEL business infinity, NATEL company, NATEL company basic and NATEL company plus benefit from the attractive standard rates by zone. In addition, the World Option Flex rates are available to business customers. Country zones for outgoing calls Zone A Zone B Zone C Andorra, Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Faeroe Islands, Finland, France, Germany, Gibraltar, Greece, Guernsey, Hungary, Iceland, Ireland, Isle of Man, Italy, Jersey, Latvia, Lithuania, Luxemburg, Malta, Monaco, Netherlands, Norway, Poland, Portugal, Romania, San Marino, Slovakia, Slovenia, Spain, Sweden, United Kingdom, Vaticano Albania, Australia, Belarus, Bosnia-Herzegovina, Canada, Kosovo, Macedonia, Moldavia, Montenegro, New Zealand, Serbia, Turkey, Ukraine, USA All other countries Standard rates for connections abroad Destination for outgoing calls Incoming calls SMS Mobile Data (CHF/MB) Location abroad Local Zone A/ Switzerland Zone B + C/ other countries Zone A 0.45/ / / / /0.25 Zone B 1.05/ / / /0.74 bis 1.60/ /0.37 Zone C 1.15/ / / /1.11 bis 3.00/ /0.37 See Data communication abroad Settlement is based on 60-second or 30-KB increments. World Option Flex This saving option enables you to reduce voice rates and text message costs worldwide. CHF 9. /month Flex Destination for outgoing calls Incoming calls SMS Mobile Data (CHF/MB) Location abroad Local Zone A/ Switzerland Zone B + C/ other countries Zone A 0.30/ / / / /0.19 Zone B 0.90/ / / /0.65 to 1.50/ /0.28 Zone C 1.00/ / / /1.02 to 2.70/ /0.32 See Data communication abroad If the service is not used abroad in a particular month, the subscription fee will be reimbursed. Settlement is based on 60-second increments. Price for connections established abroad (calls, WAP, fax, SMS and GPRS). 7/31 [Kommentare] Valid from 1 October 2017
8 Telephony abroad NATEL Country zones and prices for incoming calls Connection charges Location abroad Countries Standard price Price with World Option Flex Zone A Andorra, Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Faeroe Islands, Finland, France, Germany, Gibraltar, Greece, Guernsey, Hungary, Iceland, Ireland, Isle of Man, Italy, Jersey, Latvia, Lithuania, Luxemburg, Malta, Monaco, Netherlands, Norway, Poland, Portugal, Romania, San Marino, Slovakia, Slovenia, Spain, Sweden, United Kingdom, Vaticano 0.27/ /0.19 Zone B Australia, New Zealand 0.80/ /0.65 Albania, Belarus, Bosnia-Herzegovina, Kosovo, Macedonia, Moldavia, Montenegro, Serbia, Turkey, Ukraine 1.20/ /1.02 Canada, USA 1.60/ /1.39 Zone C Hong Kong, Israel, Japan, Russian Federation, Singapore, Taiwan 1.20/ /1.02 Algeria, Brazil, Chile, China, Egypt, Indonesia, Libya, Malaysia, Morocco, Palestine, Philippines, South Africa, Thailand, Tunisia 2.00/ /1.67 All other countries 3.00/ /2.50 Calls are charged in increments of 60 seconds. 8/31 [Kommentare] Valid from 1 October 2017
9 Data communication NATEL Basic services data These possibilities are open to you SMS MMS GPRS, EDGE, UMTS, HSPA, HSPA+ Public Wireless LAN (PWLAN) Send and receive SMS messages in Switzerland and abroad. Send and receive MMS messages in Switzerland and abroad. Packet-switched data communications on the 2G or 3G network. Packet-switched data communications on the PWLAN network. Essentially, Swisscom has no influence on the services, networks and technologies available abroad. Further information can be found at 9/31 [Kommentare] Valid from 1 October 2017
10 Data communication in Switzerland NATEL NATEL business data subscriptions Monthly charges NATEL business data S NATEL business data M NATEL business data L NATEL business data XL Price in combination with NATEL business infinity plus S XL 9.00/ / / /45.37 Prices excluding package benefit for each subscription / / / / / / / / / / / / / / / /77.78 Prices for 50 or more telephone lines on application Download (up to) Upload (up to) 2.0 Mbit/s 0.5 Mbit/s 20.0 Mbit/s 2.0 Mbit/s 40.0 Mbit/s 8.0 Mbit/s Highspeed Internet Data included 2G/3G/4G Data included PWLAN Speed restricted to 64 kbit/s after data allowance is reached via 2G/3G/4G or PWLAN network. 10 GB 10 GB 10 GB 10 GB 10 GB 10 GB 20 GB 20 GB 20 GB 20 GB 20 GB 20 GB The NATEL business data S XL subscriptions apply to normal home usage. Swisscom reserves the right to curtail or restrict the service or take other appropriate steps if usage considerably exceeds normal levels, or if there are justified indications that the SIM is being used for special applications (e.g. surveillance and machine-to-machine connections). Data packages for NATEL business data subscriptions Price Package can be booked with: Data package 500 MB* 9.00/8.33 NATEL business data subscriptions S Data package 1 GB* 15.00/13.89 NATEL business data subscriptions M, L, XL * Have the speed limits on NATEL business data subscriptions lifted by ordering through Data transmission prices within Switzerland MMS Sending MMS (per MMS)** Up to 1 KB: 0.20/0.19 Up to 30 KB: 0.50/0.46 Up to 300 KB: 0.90/0.83 Several hundred characters of text One to two pictures with sound and text* More than two pictures with sound and text* POS automation pay by mobile phone 0.25/0.23 per purchase * Depending on the device type and photo quality setting. ** The prices indicated are valid only if MMS is not included in a subscription. 10/31 [Kommentare] Valid from 1 October 2017
11 Data communication abroad NATEL Roaming data communication Country zones for data communications Zone A Zone B1 Zone B2 Andorra, Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Faroe Islands, Finland, France, Germany, Gibraltar, Greece, Guernsey, Hungary, Iceland, Ireland, Isle of Man, Italy, Jersey, Latvia, Lithuania, Luxembourg, Malta, Monaco, Netherlands, Norway, Poland, Portugal, Romania, San Marino, Slovakia, Slovenia, Spain, Sweden, United Kingdom, Vatican City State Alaska (USA), Albania, Algeria, Argentina, Armenia, Australia, Azerbaijan, Bahrain, Belarus, Bosnia & Herzegovina, Brazil, Canada, Chile, China, Colombia, Ecuador, Egypt, Fiji, Georgia, Ghana, Hawaii (USA), Hong Kong, India, Indonesia, Israel, Japan, Kenya, Kosovo, Kuwait, Macau, Macedonia, Malaysia, Mexico, Moldova, Montenegro, Morocco, Nauru, New Zealand, Peru, Philippines, Puerto Rico, Qatar, Russia, Saudi Arabia, Serbia, Singapore, South Africa, South Korea, Sri Lanka, St. Croix (US), St. John (US), St. Thomas (US), Taiwan, Thailand, Turkey, Ukraine, United Arab Emirates, Uruguay, USA Anguilla, Antigua & Barbuda, Aruba, Bangladesh, Barbados, Benin, Bermuda, Bolivia, Bonaire, Botswana, BritishVirgin Islands, Burkina Faso, Cambodia, Cameroon, Cape Verde, Cayman Islands, Chad, Congo (Brazzaville), Congo (Kinshasa), Costa Rica, Curaçao, Dominica, Dominican Republic, El Salvador, French Guiana, Gabon, Greenland, Grenada, Guadeloupe (FR), Guatemala, Guinea, Guinea-Bissau, Guyana, Haiti, Honduras, Iran, Ivory Coast, Jamaica, Jordan, Kazakhstan, Kyrgyzstan, Laos, Madagascar, Malawi, Martinique (FR), Mauritius, Mayotte (FR), Mongolia, Montserrat, Mozambique, Myanmar (Burma), Nicaragua, Niger, Nigeria, Oman, Pakistan, Panama, Papua New Guinea, Paraguay, Réunion (FR), Rwanda, Saba (NL), Samoa, Senegal, Seychelles, Sierra Leone, St. Barthélemy (FR), St. Eustatius (NL), St. Kitts & Nevis, St. Lucia, St. Maarten (NL), St. Martin (FR), St. Vincent & the Grenadines, Suriname, Swaziland, Tajikistan, Tanzania, Tonga, Trinidad & Tobago, Tunisia, Turks & Caicos, Uganda, Uzbekistan, Vanuatu, Venezuela, Vietnam, Zambia Zone C (exkl. Zone special Countries) Brunei Darussalam, Central African Republic, Equatorial Guinea, Gambia, Iraq, Lebanon, Lesotho, Mauritania, Namibia, Occupied Palestinian Territory, Republic of the Sudan, Togo, Yemen Zone D (special Countries) Afghanistan, Angola, Bahamas, Belize, Bhutan, Burundi, Cuba, Djibouti, East Timor, Ethiopia, French Polynesia, Guam, Liberia, Libya, Mali, Nepal, New Caledonia, Zimbabwe GPRS / EDGE / UMTS / HSPA data transfer in 2G/3G networks Standard rate by zone Price Zone A* Zone B1 Zone B2 4.50/4.17 per 10 MB 6.50/6.02 per 10 MB 9.90/9.17 per 10 MB Zone C (exkl. Zone special Countries) 13.90/12.87 per 10MB Zone D (special Countries) 99.90CHF/92.50 per 10MB * Unused volume packages expire after 30 days. 11/31 [Kommentare] Valid from 1 October 2017
12 Data communication abroad NATEL Data packets The flexible additions to the standard rate or World Option Flex. If you are on the move for a long time or simply need to transfer larger quantities of data. The end user can book the data packages from abroad with ease under The person responsible for mobile communications can also book these directly in the Mobile subscription management eservice. Data Travel 50 MB (30 days)* Price MB included Validity period Zone A 5.50/ MB*** 30 days** Zone B1 7.50/ MB*** 30 days** Zone B / MB 30 days** Zone C (exkl. Zone special Countries) 29.90/ MB 30 days** Zone special Countries * Buy data roaming packages for private use per credit card. ** Unused volume packages expire after 30 days. *** only Autorenewal via Extranet AboManagement Data Travel 200 MB (30 days)* Price MB included Validity period Zone A 9.90/ MB 30 days** Zone B / MB 30 days** Zone B / MB 30 days** Zone C (exkl. Zone special Countries) 99.90/ MB 30 days** Zone special Countries * Buy data roaming packages for private use per credit card. ** Unused volume packages expire after 30 days. Data Travel 1 GB (30 days)* Price GB included Validity period Zone A 29.90/ GB 30 days** Zone B / GB 30 days** Zone B2 Zone C (exkl. Zone special Countries) Zone special Countries * Buy data roaming packages for private use per credit card. ** Unused volume packages expire after 30 days. 12/31 [Kommentare] Valid from 1 October 2017
13 Data communication abroad NATEL Data Travel 3 GB (30 days) Price GB included Validity period Zone A 69.90/ GB 30 days** Zone B / GB 30 days** Zone B2 Zone C (exkl. Special Countries) Zone special Countries * Buy data roaming packages for private use per credit card. ** Unused volume packages expire after 30 days. Data Travel World Option Flex* Price GB included Validity period Weltweit (exkl. special Countries) 49.00/ MB 30 days * Cannot be combined with NATEL business infinity and company. The package price is only billed if actually used abroad. 13/31 [Kommentare] Valid from 1 October 2017
14 Data communication abroad NATEL Data-Options World Option Flex (PAYG)/World Data Option Flex (PAYG) Monthly price World Option Flex (PAYG*) 9.00/8.33 World Data Option Flex (PAYG*) 7.00/6.48 * (Pay-as-you-go) cannot be combined with NATEL business infinity subscriptions For pay-as-you-go tariffs (PAYG) Billing steps Zone A 2.00/1.85 per MB 30 KB Zone B1/B2 4.00/3.70 per MB 30 KB Zone C and D (special Countries) 7.00/6.48 per MB 30 KB Apply in over 100 countries in which data communication is possible, for transmission using UMTS, EDGE and GPRS. For a list of all providers go to Billing is in increments of 30 KB. SMS and MMS Sending SMS 0.27/0.25 Price per SMS/MMS Sending and receiving MMS 0.40/0.37 up to 1 KB 1.00/0.93 up to 30 KB 1.80/1.67 up to 300 KB 14/31 [Kommentare] Valid from 1 October 2017
15 Flat rates CMN Corporate Mobile Network (CMN) A tailormade communication solution for Corporate Business with flat rates and flexible pricing models. Monthly charges Subscription price COMBOX pro Downloading data in the Swiss network (up to) Uploading data in the Swiss network (up to) Calls in all Swiss networks (7/24) SMS in all Swiss networks and abroad On request (based on the number of connections and usage behaviour on conclusion of the contract) free 7.2 Mbit/s 1.0 Mbit/s Unlimited calls, SMS and data Data in the Swiss network 500 Mbit incl. 1 Calls abroad Standard rates see as of page 18 Abroad (Making calls, SMS, Surfing) Standard rates see as of page 19 1 Optional extra. After the included volume of CHF 0.10/0.09 per MB has been used up. Additional pricing models such as flat rates can be quoted on request. 15/31 [Kommentare] Valid from 1 October 2017
16 Telephony CMN Additional services Telephony Monthly charges Additional number data/fax (CSD) Additional SIM (2nd SIM for 1 NATEL telephone number) Duo Bill Separates the invoicing of business and private calls 5.00/4.63 per month for incoming data connection; 5.00/4.63 per month for fax 10.00/9.26 per month; charges are made for each SIM separately 5.00/4.63 per month One-off charges For changing subscriptions Activation charge (new contract, replacement or additional SIM, porting in from other providers) Activation of additional services Cancellation/blocking of additional services price on request 40.00/37.04 no charge no charge Additional SIM (2nd SIM for 1 NATEL telephone number) 40.00/37.04 For changing telephone numbers Blocking your subscription (loss/theft) price on request no charge Other prices on application. Basic rule for all free business transactions (changes) One change per month is free of charge, for each additional change there will be a charge of CHF 15.00/ /31 [Kommentare] Valid from 1 October 2017
17 Telephony in Switzerland CMN Corporate Mobile Network (CMN) Subscription charges Monthly charges Number of lines /23.15 from 50 COMBOX pro on application free Connection charges Corporate Mobile Network Per-minute connection charges nationwide (24/7) Charged per whole/partial time period in increments of 10 centimes Company-wide calls from mobile to mobile and from mobile to fixed network (Closed User Group)* plus COMBOX message retrieval** free Telephone calls and data connections (CSD) on the Swisscom mobile and fixed networks in CH and FL 0.30/0.28 Telephone calls and data connections (CSD) to other mobile networks in CH and FL 0.50/0.46 Call forwarding to a subscriber number within Switzerland Within Closed User Group free Auf das Swisscom Mobilnetz und Festnetze in CH/FL und andere Mobilfunknetze in CH/FL 0.25/0.23 * For calls using a mobile to numbers outside the company, as well as for all other services (roaming, business numbers, data services, etc.), prices apply as per your CMN subscription. The tariff for Closed User Group does not apply to special applications such as machine-to-machine, direct dial and permanent connections. Swisscom reserves the right to make changes to its products at any time (e.g. limitation of duration of calls or of free communication within Closed User Group). ** Return call from COMBOX to a Swiss fixed network or Swisscom mobile phone number: 0.15/0.14/min. Return call from COMBOX to a number from another mobile phone operator: 0.35/0.32/min. Additional pricing models such as flat rates can be quoted on request. 17/31 [Kommentare] Valid from 1 October 2017
18 Telephony in Switzerland CMN Connection charges for international calls Call charges/minute (24 7) from Switzerland/Liechtenstein to Country group 1 Austria, Canada, France, Germany, Italy, United Kingdom, USA 0.60/0.56 Country group 2 Country group 3 Country group 4 Andorra, Australia, Belgium, Cyprus, Denmark, Faeroe Islands, Finland, Gibraltar, Greece, Iceland, Ireland, Luxemburg, Malta, Monaco, Netherlands, Norway, New Zealand, Portugal, San Marino, Spain, Sweden Albania, Belarus, Bosnia-Herzegovina, Bulgaria, Croatia, Czech Republic, Estonia, Hong Kong, Hungary, Israel, Japan, Kosovo, Latvia, Lithuania, Macedonia, Moldavia, Montenegro, Palestine, Poland, Romania, Russian Federation, Serbia, Singapore, Slovakia, Slovenia, South Korea, Taiwan, Turkey, Ukraine Algeria, Argentina, Brazil, Chile, China, East Timor, Egypt, Indonesia, Libya, Malaysia, Mexico, Morocco, Philippines, South Africa, Thailand, Tunisia 0.80/ / /1.85 Country group 5 All other countries 4.00/ /31 [Kommentare] Valid from 1 October 2017
19 Telephony abroad CMN Standard tariffs by zones Corporate customers with a Corporate Mobile Network (CMN), NATEL business infinity, NATEL company, NATEL company basic and NATEL company plus benefit from the attractive standard rates by zone. In addition, the World Option Flex rates are available to business customers. Country zones for outgoing calls Zone A Zone B Zone C Andorra, Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Faeroe Islands, Finland, France, Germany, Gibraltar, Greece, Guernsey, Hungary, Iceland, Ireland, Isle of Man, Italy, Jersey, Latvia, Lithuania, Luxemburg, Malta, Monaco, Netherlands, Norway, Poland, Portugal, Romania, San Marino, Slovakia, Slovenia, Spain, Sweden, United Kingdom, Vaticano Albania, Australia, Belarus, Bosnia-Herzegovina, Canada, Kosovo, Macedonia, Moldavia, Montenegro, New Zealand, Serbia, Turkey, Ukraine, USA All other countries Standard rates for connections abroad Destination for outgoing calls Incoming calls SMS Mobile Data (CHF/MB) Location abroad Local Zone A/ Switzerland Zone B + C/ other countries Zone A 0.67/ / / / /0.33 Zone B 1.05/ / / /0.74 to 1.60/ /0.37 Zone C 1.15/ / / /1.11 to 3.00/ /0.37 See Data communication abroad Settlement is based on 60-second or 30-KB increments. World Option Flex This saving option enables you to reduce voice rates, text message costs and data costs worldwide. CHF 9. /month Flex Destination for outgoing calls Incoming calls SMS Mobile Data (CHF/MB) Location abroad Local Zone A/ Switzerland Zone B + C/ other countries Zone A 0.50/ / / / /0.19 Zone B 0.90/ / / /0.65 to 1.50/ /0.28 Zone C 1.00/ / / /1.02 to 2.70/ /0.32 See Data communication abroad If the service is not used abroad in a particular month, the subscription fee will be reimbursed. Settlement is based on 60-second or 30-KB increments. Price for connections established abroad (calls, WAP, fax, SMS and GPRS). 19/31 [Kommentare] Valid from 1 October 2017
20 Telephony abroad CMN Business Option Europe Price MB included Calling time included SMS included Zone A /49.07/month* 250 MB** 100 minutes** 100 SMS** * Minimum contract term 1 month, can be cancelled from the following calendar month. ** Any unused included volume will expire at the end of the calendar month. Country zones and prices for incoming calls Connection charges Location abroad Countries Standard price Price with World Option Flex Zone A Andorra, Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Faeroe Islands, Finland, France, Germany, Gibraltar, Greece, Guernsey, Hungary, Iceland, Ireland, Isle of Man, Italy, Jersey, Latvia, Lithuania, Luxemburg, Malta, Monaco, Netherlands, Norway, Poland, Portugal, Romania, San Marino, Slovakia, Slovenia, Spain, Sweden, United Kingdom, Vaticano 0.36/ /0.28 Zone B Australia, New Zealand 0.80/ /0.65 Albania, Belarus, Bosnia-Herzegovina, Kosovo, Macedonia, Moldavia, Montenegro, Serbia, Turkey, Ukraine 1.20/ /1.02 Canada, USA 1.60/ /1.39 Zone C Hong Kong, Israel, Japan, Russian Federation, Singapore, Taiwan 1.20/ /1.02 Algeria, Brazil, Chile, China, Egypt, Indonesia, Libya, Malaysia, Morocco, Palestine, Philippines, South Africa, Thailand, Tunisia 2.00/ /1.67 All other countries 3.00/ /2.50 Calls are charged in increments of 60 seconds. 20/31 [Kommentare] Valid from 1 October 2017
21 Data communication CMN Basic services data These possibilities are open to you SMS MMS CSD GPRS, EDGE, UMTS, HSPA, HSPA+ Public Wireless LAN (PWLAN) Send and receive SMS messages in Switzerland and abroad. Send and receive MMS messages in Switzerland and abroad. Circuit-switched data communications on the GSM network. Packet-switched data communications on the 2G or 3G network. Packet-switched data communications on the PWLAN network. Essentially, Swisscom has no influence on the services, networks and technologies available abroad. Further information can be found at 21/31 [Kommentare] Valid from 1 October 2017
22 Data communication in Switzerland CMN Data transmission prices within Switzerland MMS Sending MMS (per MMS) Up to 1 KB: 0.20/0.19 Up to 30 KB: 0.50/0.46 Up to 300 KB: 0.90/0.83 Several hundred characters of text One to two pictures with sound and text* More than two pictures with sound and text* Connection using Swisscom WAP gateway (via CSD) POS automation pay by mobile phone 0.20/0.19 per minute 0.25/0.23 per purchase * Depending on the device type and photo quality setting. GPRS/EDGE/UMTS/HSPA data transfer in 2G/3G networks Maximum speed of 7.2 Mbit/s for downloads and 2 Mbit/s for uploads Price per MB For NATEL data basic, CMN Data volume per month up to 40 MB 2.50/2.31 Sample calculation (incl. VAT): 60 MB = 40 MB CHF MB CHF 1.70 = CHF MB 1.70/ MB 1.30/1.20 > 200 MB 1.00/0.93 The minimum amount charged per connection is 10 KB. After that, connections are charged in increments of 10 KB. Additional rate for business customers (Corporate Data Tariff) on request. 22/31 [Kommentare] Valid from 1 October 2017
23 Data communication in Switzerland CMN Data options Inclusive data volumes Maximum speed download/ upload (Mbit/s) Monthly price Price per MB once the volume is exceeded Data Option Business start 500 MB 7.2/ / /0.09 Data Option Business S 10 GB 2.0/ /26.85 Speed limited to 64 kbit/s from 10 GB Data Option Business M 10 GB 20.0/ /36.11 Speed limited to 64 kbit/s from 10 GB Data Option Business L 20 GB 40.0/ /54.62 Speed limited to 64 kbit/s from 20 GB Data Option Business XL 20 GB Highspeed Internet 79.00/73.14 Speed limited to 64 kbit/s from 20 GB * Depending on network availability and hardware used. After the included data volume has been used up, the minimum amount to be billed is 10 KB (Data Option Business start). The DOB M-XL Options are valid for normal home usage. Swisscom reserves the right to curtail or restrict the service or take other appropriate steps if usage considerably exceeds normal levels, or if there are justified indications that the SIM is being used for special applications (e.g. surveillance and machine-to-machine connections). Data packages for Data Option Business Price Package can be booked with: Data package 500 MB* 39.00/38.33 Data Option Business S Data package 1 GB* 15.00/13.89 Data Option Business Start, M, L, XL * Have the speed limits on Data Option Business S XL lifted by ordering through Speed Options Speed upgrade to the next higher level: Maximum speed download/upload (Mbit/s) Monthly price Speed update for Speed / /9.26 Data Option Business Start and Corporate Mobile Network/ NATEL data basic 23/31 [Kommentare] Valid from 1 October 2017
24 Data communication in Switzerland CMN NATEL data basic One-off costs Activation charge (new contract, replacement or additional SIM, porting in from other providers) 40.00/37.04 Monthly charges Number of lines 1 99* 10.00/ * 8.00/ * 6.00/5.56 > 1000* 5.00/4.63 * Volume discounts are based on the number of NATEL company, NATEL company basic, NATEL company plus and NATEL business infinity XS, S, M, L und XL. Connection charges NATEL data basic National call charges Outgoing CSD data calls on the fixed networks and the Swisscom mobile network (within Switzerland/Liechtenstein) Outgoing data calls via CSD to other GSM networks in Switzerland 0.30/0.28 per minute 0.79/0.73 per minute Outgoing data calls abroad see chapter Data communication abroad NATEL (page 11) Maximum speed of 7.2 Mbit/s for downloads and 1 Mbit/s for uploads Optional additional services NATEL data basic The following additional services may be ordered for use with NATEL data basic Connection statement plus 4.80/4.44 per month 24/31 [Kommentare] Valid from 1 October 2017
25 Data communication abroad CMN Roaming data communication These prices apply for CMN. For prices for NATEL data basic, see the NATEL data communication abroad section (page 11). Country zones for data communications Zone A Zone B1 Zone B2 Zone C (exkl. Zone special Countries) Zone special Countries Andorra, Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Faroe Islands, Finland, France, Germany, Gibraltar, Greece, Guernsey, Hungary, Iceland, Ireland, Isle of Man, Italy, Jersey, Latvia, Lithuania, Luxembourg, Malta, Monaco, Netherlands, Norway, Poland, Portugal, Romania, San Marino, Slovakia, Slovenia, Spain, Sweden, United Kingdom, Vatican City State Alaska (USA), Albania, Algeria, Argentina, Armenia, Australia, Azerbaijan, Bahrain, Belarus, Bosnia & Herzegovina, Brazil, Canada, Chile, China, Colombia, Ecuador, Egypt, Fiji, Georgia, Ghana, Hawaii (USA), Hong Kong, India, Indonesia, Israel, Japan, Kenya, Kosovo, Kuwait, Macau, Macedonia, Malaysia, Mexico, Moldova, Montenegro, Morocco, Nauru, New Zealand, Peru, Philippines, Puerto Rico, Qatar, Russia, Saudi Arabia, Serbia, Singapore, South Africa, South Korea, Sri Lanka, St. Croix (US), St. John (US), St. Thomas (US), Taiwan, Thailand, Turkey, Ukraine, United Arab Emirates, Uruguay, USA Anguilla, Antigua & Barbuda, Aruba, Bangladesh, Barbados, Benin, Bermuda, Bolivia, Bonaire, Botswana, BritishVirgin Islands, Burkina Faso, Cambodia, Cameroon, Cape Verde, Cayman Islands, Chad, Congo (Brazzaville), Congo (Kinshasa), Costa Rica, Curaçao, Dominica, Dominican Republic, El Salvador, French Guiana, Gabon, Greenland, Grenada, Guadeloupe (FR), Guatemala, Guinea, Guinea-Bissau, Guyana, Haiti, Honduras, Iran, Ivory Coast, Jamaica, Jordan, Kazakhstan, Kyrgyzstan, Laos, Madagascar, Malawi, Martinique (FR), Mauritius, Mayotte (FR), Mongolia, Montserrat, Mozambique, Myanmar (Burma), Nicaragua, Niger, Nigeria, Oman, Pakistan, Panama, Papua New Guinea, Paraguay, Réunion (FR), Rwanda, Saba (NL), Samoa, Senegal, Seychelles, Sierra Leone, St. Barthélemy (FR), St. Eustatius (NL), St. Kitts & Nevis, St. Lucia, St. Maarten (NL), St. Martin (FR), St. Vincent & the Grenadines, Suriname, Swaziland, Tajikistan, Tanzania, Tonga, Trinidad & Tobago, Tunisia, Turks & Caicos, Uganda, Uzbekistan, Vanuatu, Venezuela, Vietnam, Zambia Brunei Darussalam, Central African Republic, Equatorial Guinea, Gambia, Iraq, Lebanon, Lesotho, Mauritania, Namibia, Occupied Palestinian Territory,, Republic of the Sudan, Togo, Yemen Afghanistan, Angola, Bahamas, Belize, Bhutan, Burundi, Cuba, Djibouti, East Timor, Ethiopia, French Polynesia, Guam, Liberia, Libya, Mali, Nepal, New Caledonia, Zimbabwe GPRS / EDGE / UMTS / HSPA data transfer in 2G/3G networks Standard rate by zone Price Billing steps Zone A* 6.50/6.02 per 5 MB Until the package price is reached, CHF 0.30/30 KB is billed. Zone B1 6.50/6.02 per 5 MB Until the package price is reached, CHF 0.30/30 KB is billed. Zone B /12.04 per 5 MB Until the package price is reached, CHF 0.30/30 KB is billed. Zone C und D (special Countries) 10.00/9.26 per MB * Unused volume packages expire after 24 hours. 25/31 [Kommentare] Valid from 1 October 2017
26 Data communication abroad CMN Data packets The flexible additions to the standard rate or World Option Flex. If you are on the move for a long time or simply need to transfer larger quantities of data. The end user can book the data packages from abroad with ease under The person responsible for mobile communications can also book these directly in the Mobile subscription management eservice. Data Travel 50 MB (30 days)* Price MB included Validity period Zone A 5.50/ MB*** 30 days** Zone B1 7.50/ MB*** 30 days** Zone B / MB 30 days** Zone C (exkl. Zone special Countries) 29.90/ MB 30 days** Zone special Countries * Buy data roaming packages for private use per credit card. ** Unused volume packages expire after 30 days. *** only Autorenewal via Extranet AboManagement Data Travel 200 MB (30 days)* Price MB included Validity period Zone A 9.90/ MB 30 days** Zone B / MB 30 days** Zone B / MB 30 days** Zone C (exkl. Zone special Countries) 99.90/92.50 Zone special Countries * Buy data roaming packages for private use per credit card. ** Unused volume packages expire after 30 days. Data Travel 1 GB (30 days)* Price GB included Validity period Zone A 29.90/ GB 30 days** Zone B / GB 30 days** Zone B2 Zone C (exkl. Zone special Countries) Zone special Countries * Buy data roaming packages for private use per credit card. ** Unused volume packages expire after 30 days. 26/31 [Kommentare] Valid from 1 October 2017
27 Data communication abroad CMN Data Travel 3 GB (30 days) Price GB included Validity period Zone A 69.90/ GB 30 days** Zone B / GB 30 days** Zone B2 Zone C (exkl. Zone special Countries) Zone special Countries * Buy data roaming packages for private use per credit card. ** Unused volume packages expire after 30 days. Data Travel World Option Flex* Price MB included Validity period Worldwide (exkl. special Countries) 49.00/ MB 30 days * Cannot be combined with NATEL business infinity and company. The package price is only billed if actually used abroad. 27/31 [Kommentare] Valid from 1 October 2017
28 Data communication abroad CMN Data-Options World Option Flex/World Data Option Flex Monthly price World Option Flex/World Option Flex (PAYG*) 9.00/8.33 World Data Option Flex/World Data Option Flex (PAYG*) 7.00/6.48 * (Pay-as-you-go) cannot be combined with NATEL business infinity subscriptions Connection prices For volume packages* Price Billing steps Zone A 6.50/6.02 per 10 MB Until the package price is reached, CHF 0.20/30 KB is billed. Zone B1 6.50/6.02 per 10 MB Until the package price is reached, CHF 0.20/30 KB is billed. Zone B /12.04 per 10 MB Until the package price is reached, CHF 0.20/30 KB is billed. Zone C und D (special Countries) 7.00/6.48 per MB * Unused volume packages expire after 24 hours. For pay-as-you-go tariffs (PAYG) Billing steps Zone A 2.00/1.85 per MB 30 KB Zone B1/B2 4.00/3.70 per MB 30 KB Zone C und D (special Countries) 7.00/6.48 per MB 30 KB Apply in over 100 countries in which data communication is possible, for transmission using UMTS, EDGE and GPRS. For a list of all providers go to Billing is in increments of 30 KB. SMS and MMS Sending SMS 0.40/0.37 Price per SMS/MMS Sending and receiving MMS 0.40/0.37 up to 1 KB 1.00/0.93 up to 30 KB 1.80/1.67 up to 300 KB 28/31 [Kommentare] Valid from 1 October 2017
29 Mobile solutions Public Wireless LAN Use via NATEL or Internet subscription from Swisscom Swisscom subscription Note Usage period NATEL infinity NATEL entry basic NATEL entry plus NATEL xtra start NATEL data-abos In Switzerland: PWLAN Tariff (charge per units of 15 minutes) In Switzerland: PWLAN Hour Option 200* (includes 200 hours per month) To maintain service quality for all customers, if a customer uses more than 1 GB of data traffic within one month, Swisscom will reduce the transmission rate in the PWLAN network for this user. Once the data volume contained in the monthly subscription has been used, the speed is limited. However, no additional charges are applicable. Unlimited usage included Unlimited usage included Included, until the inclusive data volume per month is reached 15 minutes 1.00/ hour 4.00/3.70 Price per month 53.00/49.07 for each additional 15 minutes 1.00/0.93 Abroad Charge per minute 0.60/0.56 * This tariff for frequent users is worthwhile if you use Public Wireless LAN on a regular basis for more than 3 hours a month. If you wish to switch to PWLAN Hour Option 200 please contact us on our free hotline Time credits (evalue Card or credit card) Online credit is valid from the first login and finishes at the end of the usage time. Surf with one device Surf with several devices simultaneously Usage period E.g. send s with attachments (Download up to 2 Mbit/s, upload up to 1 Mbit/s) E.g. stream radio/music/tv (Download up to 5 Mbit/s, upload up to 2.5 Mbit/s) 1 day 5.00/4.63 for 1 user 10.00/9.26 for up to 3 users 3 days 12.00/11.11 for 1 user 17.00/15.74 for up to 3 users 7 days 25.00/23.15 for 1 user 30.00/27.78 for up to 4 users 30 days 35.00/32.41 for 1 user 40.00/37.0 for up to 5 users 29/31 [Kommentare] Valid from 1 October 2017
30 Mobile solutions Corporate Application Access Monthly charges Number of lines up to /4.63 from /3.70 from /2.78 Charges for data transmission The cost of the data communication will be charged to the subscription in accordance with the terms and conditions of the NATEL subscription selected. Corporate Network Access Corporate Network Access/TIB Corporate Network Access with a VPN (IPSec) tunnel over the Internet One-off charges / Monthly charges / Corporate Network Access/LAE* Connection to a LAN-I service from Swisscom One-off charges / Monthly charges / Changes and migrations One-off installation charges for implementing a change Change within a connection / Migration variant TIB to LAE / Charges for data transmission The cost of the data communication will be charged to the subscription in accordance with the terms and conditions of the NATEL subscription selected. * Service charges include operating the connection from the mobile network to the existing LAN-I network at the customer s premises. If the customer wants an additional LAN-I service access point (SAP) for the connection to the mobile network, this must be ordered and charged for separately. Integrating the Corporate Network Access into Swisscom s RAS Services will incur additional costs. 30/31 [Kommentare] Valid from 1 October 2017
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