HUAWEI MediaPad 7 Youth. FAQs. Issue 1.0. Date HUAWEI TECHNOLOGIES CO., LTD.

Transcription

1 HUAWEI MediaPad 7 Youth FAQs Issue 1.0 Date HUAWEI TECHNOLOGIES CO., LTD.

2 2013. All rights reserved. No part of this document may be reproduced or transmitted in any form or by any means without prior written consent of Huawei Technologies Co., Ltd. Trademarks and Permissions and other Huawei trademarks are trademarks of Huawei Technologies Co., Ltd. All other trademarks and trade names mentioned in this document are the property of their respective holders. Notice The purchased products, services and features are stipulated by the contract made between Huawei and the customer. All or part of the products, services and features described in this document may not be within the purchase scope or the usage scope. Unless otherwise specified in the contract, all statements, information, and recommendations in this document are provided "AS IS" without warranties, guarantees or representations of any kind, either express or implied. The information in this document is subject to change without notice. Every effort has been made in the preparation of this document to ensure accuracy of the contents, but all statements, information, and recommendations in this document do not constitute a warranty of any kind, express or implied. Huawei Technologies Co., Ltd. Address: Website: Huawei Industrial Base Bantian, Longgang Shenzhen People's Republic of China support@huawei.com i

3 Contents Contents 1 General Questions How long does it take to fully charge the battery? Can I charge HUAWEI MediaPad 7 Youth using its USB port? Storage How do I change the default storage location on HUAWEI MediaPad 7 Youth? What is the maximum capacity of the microsd card supported by HUAWEI MediaPad 7 Youth? Why is my HUAWEI MediaPad 7 Youth's storage different from what is advertised? How do I view the available storage space in my internal storage and microsd card? Where are my installed applications? How do I access data on a microsd card or USB flash drive? Will all data be erased if I restore my HUAWEI MediaPad 7 Youth to its factory settings? Ports/Sensors Why does HUAWEI MediaPad 7 Youth restart after I install or remove a SIM card? Can I install a microsim card on HUAWEI MediaPad 7 Youth? Does HUAWEI MediaPad 7 Youth support microsd card hot swapping? Can HUAWEI MediaPad 7 Youth function as a USB host? Can it work with an external USB flash drive, hard disk, or printer? Can I connect a data card to HUAWEI MediaPad 7 Youth? What does auto-rotate screen do? How do I enable or disable it? Accessories What accessories are included with HUAWEI MediaPad 7 Youth? What headsets are compatible with HUAWEI MediaPad 7 Youth? What Bluetooth headsets are compatible with HUAWEI MediaPad 7 Youth? Connection to a Computer How do I transfer files between HUAWEI MediaPad 7 Youth and a PC? How do I transfer files between HUAWEI MediaPad 7 Youth and a Mac? What if the MTP drive installation fails after I connect HUAWEI MediaPad 7 Youth to a PC? What if no new disk drive is displayed for HUAWEI MediaPad 7 Youth after I connect it to a PC? Calls/Messaging Can I make phone calls using HUAWEI MediaPad 7 Youth? Can I make video calls using HUAWEI MediaPad 7 Youth? ii

4 Contents 6.3 Can I send or receive text and multimedia messages using HUAWEI MediaPad 7 Youth? How do I send messages to multiple recipients? How do I attach files to a multimedia message? Is there any restriction on the attachment size? How do I configure more than one account on HUAWEI MediaPad 7 Youth? How do I attach files to an ? Is there any restriction on the attachment size? What types of files can I attach to an ? How often does inbox refresh? Will I be informed of new s? After I connect HUAWEI MediaPad to a PC, can I synchronize s from Microsoft Outlook on the PC to HUAWEI MediaPad 7 Youth? Browser What is the browser version of HUAWEI MediaPad 7 Youth? Can I open more than one web page in the browser? Can I view web pages anonymously? Can I search a web page? Can I synchronize the bookmarks between devices? Can I read offline in the browser? How do I clear my browser's cache and browsing history? Multimedia Where do I find out or change the preferred save location of my captured pictures and recordings? Can I turn off the camera shutter sound? How do I use the camera flash and auto-focus? Can I tag location data to my photos? Is there a time limit for video recording? What if I cannot open a picture, audio, or video file? How do I view the lyrics of songs when they are playing? What can I do if my HUAWEI MediaPad 7 Youth cannot play online video clips? Why does the online video player sometimes unexpectedly close while I am watching online videos? What is the save path for recordings? When I play a video or audio file on HUAWEI MediaPad 7 Youth, will the playback continue if the display enters sleep mode? Wireless Connection Can I use HUAWEI MediaPad 7 Youth as a Wi-Fi hotspot? Can I use Wi-Fi Direct on HUAWEI MediaPad 7 Youth? Why can't my HUAWEI MediaPad 7 Youth connect to a Wi-Fi network? What can I do if my HUAWEI MediaPad 7 Youth is connected to a Wi-Fi network but I am unable to open web pages? Why does the Wi-Fi connection sometimes become unavailable when I send files via Bluetooth? Why is the power consumption high with Wi-Fi turned on even when no networks are found? Bluetooth iii

5 Contents 11.1 What if my HUAWEI MediaPad 7 Youth cannot be detected by another Bluetooth device? What if my HUAWEI MediaPad 7 Youth fails to send files to another Bluetooth device? What is the Bluetooth range? Can I share. apk files via Bluetooth? DLNA How do I use the DLNA function? How do I add or delete shared files and folders? How do I view shared files from my HUAWEI MediaPad 7 Youth? How do I upload and download files through DLNA? Applications How do I download a third-party application? Can I uninstall my operator-customized or other preinstalled applications? Can I move applications installed in the internal storage to a microsd card? Software Updates Can I update HUAWEI MediaPad 7 Youth online? If yes, how? Can I update HUAWEI MediaPad 7 Youth using a microsd card? If yes, how? Will my data files be erased if I update HUAWEI MediaPad 7 Youth? How will I be informed of the system updates? Why am I unable to touch the online update button. Why? Others How do I know what version of HUAWEI MediaPad 7 Youth I have? How do I obtain the HUAWEI MediaPad 7 Youth User Guide? I have just received a MediaPad 7 Youth, but it cannot be powered on. Why? What if the charging icon does not appear when I charge HUAWEI MediaPad 7 Youth with it powered off? What if it takes a long time to charge my HUAWEI MediaPad 7 Youth? What can I do if my HUAWEI MediaPad 7 Youth's touchscreen responds erratically or slowly after long periods of use? Why does my HUAWEI MediaPad 7 Youth occasionally crashes? What if my HUAWEI MediaPad 7 Youth crashes? Why does it take a long time to obtain my HUAWEI MediaPad 7 Youth's location information? How do I save battery power? How do I take a screenshot? iv

6 1 General Questions 1 General Questions 1.1 How long does it take to fully charge the battery? It takes about 3.5 hours to fully charge HUAWEI MediaPad 7 Youth with the provided charger. 1.2 Can I charge HUAWEI MediaPad 7 Youth using its USB port? Yes. HUAWEI MediaPad provides a standard 5 V/2 A charger. Its micro-usb port can be used for data transmission and charging. 1

7 2 1BStorage 2 Storage 2.1 How do I change the default storage location on HUAWEI MediaPad 7 Youth? Go to Settings> Storage > Default storage location. When prompted, select the desired location. 2

8 2 1BStorage Figure What is the maximum capacity of the microsd card supported by HUAWEI MediaPad 7 Youth? HUAWEI MediaPad 7 Youth supports microsd cards that have up to 32 GB in capacity. You can obtain up to 16 GB of free cloud storage from Cloud+ Drive and expand it to 160 GB. This feature is available only on HUAWEI MediaPad 7 Youth sold in China. 2.3 Why is my HUAWEI MediaPad 7 Youth's storage different from what is advertised? The advertised storage is the internal storage, about 2.2 GB of which is used to store system files. You can use the remaining storage to store installed applications, downloaded files, and temporary data generated by applications. 3

9 2 1BStorage 2.4 How do I view the available storage space in my internal storage and microsd card? Go to Settings > Storage to view the storage details. Figure Where are my installed applications? Installed applications, downloaded files, and temporary data generated by applications are saved to the default storage location. To set the default storage location, touch location and select SD card or Internal storage. Settings > Storage > Default storage 4

10 2 1BStorage 2.6 How do I access data on a microsd card or USB flash drive? Go to File Manager > SD card or USB to access their data. 2.7 Will all data be erased if I restore my HUAWEI MediaPad 7 Youth to its factory settings? No. Restoring your HUAWEI MediaPad 7 Youth to its factory settings will erase your personal data, such as accounts, customized settings, installed applications, contacts, messages, settings, browser history, and bookmarks, but files you saved, such as videos and images, will not be erased. To erase all data saved on your HUAWEI MediaPad 7 Youth, select Erase internal storage before restoring your HUAWEI MediaPad 7 Youth to its factory settings. Figure 2-3 5

11 3 2BPorts/Sensors 3 Ports/Sensors 3.1 Why does HUAWEI MediaPad 7 Youth restart after I install or remove a SIM card? The SIM card insertion or removal takes effect only after HUAWEI MediaPad restarts. HUAWEI MediaPad can detect the insertion and removal of a SIM card, and the SIM card will not be damaged. However, to prevent physically damaging the port, try to minimize inserting and removing SIM cards. 3.2 Can I install a microsim card on HUAWEI MediaPad 7 Youth? No, only standard SIM cards can be installed on HUAWEI MediaPad 7 Youth. The dimensions of a standard SIM card are 0.76 mm x 15 mm x 25 mm (0.03 in. x 0.59 in. x 0.98 in.). Do not attempt to install any other SIM cards as doing so could damage your device. 3.3 Does HUAWEI MediaPad 7 Youth support microsd card hot swapping? Yes, but to prevent damage to microsd cards or lost of data, avoid frequently inserting and removing them. 3.4 Can HUAWEI MediaPad 7 Youth function as a USB host? Can it work with an external USB flash drive, hard disk, or printer? HUAWEI MediaPad 7 Youth can function as a USB host and can connect to a USB flash drive, hard disk, mouse, or keyboard using a USB On-The-Go (OTG) cable. However, it cannot connect to a printer. 6

12 3 2BPorts/Sensors Some peripheral devices may require separate power supplies. 3.5 Can I connect a data card to HUAWEI MediaPad 7 Youth? No, this function is not yet available. 3.6 What does auto-rotate screen do? How do I enable or disable it? With the auto-rotate screen function enabled, HUAWEI MediaPad 7 Youth automatically changes its display orientation based on the way you hold it. When you are browsing a web page, viewing a photo, watching a video, writing a message, or playing a tilt-sensor based game, this function makes it easier to access everything. You can touch the status bar in the lower right corner and then the auto-rotate screen icon to enable or disable the function. Figure 3-1 7

13 3 2BPorts/Sensors Go to Settings > Accessibility and select or deselect Auto-rotate screen to enable or disable it. Figure 3-2 8

14 4 3BAccessories 4 Accessories 4.1 What accessories are included with HUAWEI MediaPad 7 Youth? Standard in-box accessories: 5 V/2 A travel charger and USB cable Optional accessories: headset, USB OTG cable, screen protector, slip cover, in-car charger, and microsd card Accessory Image Multi-functional slip cover Headset 9

15 4 3BAccessories Accessory Image In-car charger Screen protector microsd card USB OTG cable (Used to connect to peripherals) 4.2 What headsets are compatible with HUAWEI MediaPad 7 Youth? HUAWEI MediaPad 7 Youth incorporates a 3.5 mm headset jack, which is compatible with TRRS headsets with left and right audio outputs and microphone audio input, namely non-omtp headsets. Most non-omtp headsets, such as Apple, Nokia, Motorola Xoom, Blackberry, and HTC (T8686) headsets, are compatible with HUAWEI MediaPad 7 Youth. It is recommended that you use a Huawei headset (optional and available separately) to ensure the audio quality of music and phone calls. 4.3 What Bluetooth headsets are compatible with HUAWEI MediaPad 7 Youth? HUAWEI MediaPad 7 Youth is Bluetooth v3.0 certified and meets Bluetooth compatibility specifications. Headsets that have passed the Bluetooth SIG certification tests are recommended. 10

16 4 3BAccessories You can also go to to check whether the headset you purchased has passed the SIG certification. Headsets such as i.tech, Jabra, Plantronics, Nokia, and Motorola are recommended. 11

17 5 4BConnection to a Computer 5 Connection to a Computer 5.1 How do I transfer files between HUAWEI MediaPad 7 Youth and a PC? You can use any of the following connection modes to transfer files between your HUAWEI MediaPad 7 Youth with a PC: Media device (MTP), Camera (PTP), HiSuite, and USB storage. (MTP stands for Media Transfer Protocol, and PTP stands for Picture Transfer Protocol.) When you connect HUAWEI MediaPad 7 Youth to a PC using a USB cable for the first time and you are prompted to install a driver, follow the onscreen instructions to install it. Then select any of the following connection modes under Settings > Storage > > USB computer connection: Media device (MTP): In this mode, you can access files on HUAWEI MediaPad 7 Youth (including data in the internal storage and microsd card) by opening your PC's new disk drive and transfer files between HUAWEI MediaPad 7 Youth and the PC. You can also open media files on HUAWEI MediaPad 7 Youth with Windows Media Player. If your PC runs Windows XP or an earlier version, you must first install Windows Media Player 11 to use Media device (MTP) mode. Camera (PTP): In this mode, you can access photos saved to the internal storage of HUAWEI MediaPad 7 Youth by opening your PC's new disk drive and transfer those photos between HUAWEI MediaPad 7 Youth and the PC. HiSuite: In this mode, your PC starts HiSuite, with which you can transfer files between HUAWEI MediaPad 7 Youth and the PC and install applications on HUAWEI MediaPad 7 Youth. USB storage: In this mode, you can access files in the microsd card of HUAWEI MediaPad 7 Youth by opening your PC's new disk drive and transfer those files between HUAWEI MediaPad 7 Youth and the PC. 12

18 5 4BConnection to a Computer 5.2 How do I transfer files between HUAWEI MediaPad 7 Youth and a Mac? Perform the following steps: Step 1 Go to or a third-party website to download and install Android File Transfer. Step 2 Use a USB cable to connect HUAWEI MediaPad 7 Youth to the Mac. Step 3 Start Android File Transfer. Transfer files between HUAWEI MediaPad 7 Youth and the Mac. 5.3 What if the MTP drive installation fails after I connect HUAWEI MediaPad 7 Youth to a PC? The MTP driver must be used in conjunction with Windows Media Player 11 or later. If Windows Media Player 11 or later is not installed on the PC, install it before installing the MTP driver. Then perform the following steps: Step 1 Use a USB cable to connect HUAWEI MediaPad 7 Youth to the PC. Step 2 When prompted on HUAWEI MediaPad 7 Youth, touch HiSuite. Step 3 Open the new disk drive and double-click autorun.exe. 5.4 What if no new disk drive is displayed for HUAWEI MediaPad 7 Youth after I connect it to a PC? Try either of the following: Check that you have installed Windows Media Player 11 or later on your PC. On the HUAWEI MediaPad 7 Youth, go to Settings > Developer options and select USB debugging. On the PC, follow the onscreen instructions to install the USB driver. If the issue persists and you wish to synchronize media files only, use Windows Media Player 11 or later. 13

19 6 5BCalls/Messaging 6 Calls/Messaging 6.1 Can I make phone calls using HUAWEI MediaPad 7 Youth? Yes if you are using the 3G version, but no if you are using the Wi-Fi version. 6.2 Can I make video calls using HUAWEI MediaPad 7 Youth? Yes. You can download and install third-party applications such as Google Talk and Skype to make video calls. 6.3 Can I send or receive text and multimedia messages using HUAWEI MediaPad 7 Youth? The 3G version of HUAWEI MediaPad 7 Youth supports text and multimedia messaging, while the Wi-Fi only version does not. 6.4 How do I send messages to multiple recipients? You can send messages to multiple recipients when you are using the 3G version of HUAWEI MediaPad 7 Youth, which supports text and multimedia messaging. Perform the following steps to send messages to multiple recipients: Step 1 Go to Messaging > NEW MESSAGE. Step 2 Perform either of the following to add recipients: In the Recipient field, enter phone numbers separated by commas (,) or semicolons (;). 14

20 6 5BCalls/Messaging Figure 6-1 Touch to the right of the Recipient field and select the contacts to whom you want to send the message. 15

21 6 5BCalls/Messaging Figure 6-2 Step 3 Compose your message. Step 4 Touch to send. 6.5 How do I attach files to a multimedia message? Is there any restriction on the attachment size? The 3G version of HUAWEI MediaPad 7 Youth supports multimedia messaging, while the Wi-Fi only version does not. When writing a message, touch instructions to add the attachment., select an attachment type, and follow the onscreen Attachments to a multimedia message cannot exceed 300 KB. Any image that is too large is automatically compressed before being attached to the message. As a result, the resolution of the image will decrease. 16

22 6 5BCalls/Messaging Figure

23 7 6B How do I configure more than one account on HUAWEI MediaPad 7 Youth? If you have not configured any accounts, touch , select Exchange or Others, and follow the onscreen instructions. If you have configured an account, go to > > Settings > Add account and follow the onscreen instructions. 18

24 7 6B Figure 7-1 Consult your service provider if you need to configure settings. 7.2 How do I attach files to an ? Is there any restriction on the attachment size? When writing an , touch to add an attachment. The size of a single attachment must not exceed 5 MB. Different servers support different sizes of attachments. If the size of attachments exceeds the size allowed by the receiving server, the fails to be sent. The recommended size of attachments in a single is 5 MB or less. 7.3 What types of files can I attach to an ? The following types of files can be attached to an Text: Plain text, Vcalendar, and Vcard 19

25 7 6B Image: JPEG, GIF, BMP, WBMP, PNG, and TIFF Audio: MP3, WMA, FLAC, WAV, Ogg, MIDI, and 3GP Video: MP4, 3GP, 3G2, RM, RMVB, TS, MOV, AVI, MKV, and FLV 7.4 How often does inbox refresh? Will I be informed of new s? When configuring the application for the first time, you will be asked to set how often the inbox refreshes. To check or change how often the inbox refreshes, go to > > Settings. Then view or set Inbox checked. Figure 7-2 When new s are detected when the inbox refreshes, your HUAWEI MediaPad 7 Youth displays a new icon in the notification bar. 20

26 7 6B 7.5 After I connect HUAWEI MediaPad to a PC, can I synchronize s from Microsoft Outlook on the PC to HUAWEI MediaPad 7 Youth? No. You can synchronize contacts and calendars but not s from Microsoft Outlook. 21

27 8 7BBrowser 8 Browser 8.1 What is the browser version of HUAWEI MediaPad 7 Youth? HUAWEI MediaPad 7 Youth has the Android 4.1 and Google Chrome browsers preinstalled. The Android 4.1 browser is the default browser. You can download and install third-party browsers. 8.2 Can I open more than one web page in the browser? Yes. The browsers of HUAWEI MediaPad 7 Youth display web pages in tabs and allow you to switch between tabs. 8.3 Can I view web pages anonymously? Yes. The browsers of HUAWEI MediaPad 7 Youth allow you to view web pages anonymously by opening an incognito tab. To do so, go to Browser > > New incognito tab. 22

28 8 7BBrowser Figure 8-1 Web pages viewed in an incognito tab are not recorded in the browser history or search history on your HUAWEI MediaPad 7 Youth, but files downloaded or bookmarks created from the anonymous tab are saved. 8.4 Can I search a web page? Yes. On the browser screen, touch start searching. > Find on page, enter your search criteria, and 23

29 8 7BBrowser Figure Can I synchronize the bookmarks between devices? Yes. Log in to your Google account, and then you can use the preinstalled browser to synchronize the bookmarks with Google Bookmarks. 8.6 Can I read offline in the browser? Yes. To do so, perform the following steps: Step 1 On the home screen, touch Browser. While you are viewing a web page, touch > Save for offline reading to save the page. 24

30 8 7BBrowser Figure 8-3 Step 2 When you are disconnected from the Internet, perform either of the following to read offline using the browser: On the browser screen, touch and then SAVED PAGES. In the address box, enter the website address you wish to read offline. Then touch Go. 8.7 How do I clear my browser's cache and browsing history? Go to Browser > > Settings > Privacy & security. Select Clear cache and Clear history. 25

31 8 7BBrowser Figure

32 9 8BMultimedia 9 Multimedia 9.1 Where do I find out or change the preferred save location of my captured pictures and recordings? On the viewfinder, touch the triangle icon and location., and view or change Preferred save Figure

33 9 8BMultimedia When the preferred save location is SD card, you can view captured pictures and recordings under File Manager > SD card > DCIM > Camera. When the preferred save location is Internal storage, you can view captured pictures and recordings under File Manager > Internal > DCIM > Camera. 9.2 Can I turn off the camera shutter sound? No. The camera shutter sound on HUAWEI MediaPad 7 Youth cannot be turned off for privacy purposes. 9.3 How do I use the camera flash and auto-focus? HUAWEI MediaPad 7 Youth does not provide camera flash or auto-focus. 9.4 Can I tag location data to my photos? Yes. To do so, perform the following steps: Step 1 Go to Settings > Location access. Step 2 Select GPS satellites to enable GPS. 28

34 9 8BMultimedia Figure 9-2 Step 3 Go to Camera > and select GPS tag. 29

35 9 8BMultimedia Figure 9-3 Step 4 On the viewfinder screen, take a photo after stops blinking. The photo will be tagged with location data. To view the GPS information about a picture on the picture browsing screen, select the picture and touch > Details. 9.5 Is there a time limit for video recording? No. The length of recording possible is only limited by the available storage space on HUAWEI MediaPad 7 Youth. While recording, you can view the remaining recording time in the upper right corner. 9.6 What if I cannot open a picture, audio, or video file? Possible causes and solutions are as follows: Your HUAWEI MediaPad 7 Youth does not support the file format. 30

36 9 8BMultimedia Supported image formats include PNG, GIF, JPG, and BMP. Supported video and audio formats include MP3, WAV, OGG, MID, AMR, MP4, and 3GP. To use files in other formats, download corresponding third-party applications. The file is corrupted. Re-obtain the file from its source and try again. The file is copyright-protected. Obtain access rights and try again. The battery level is low. Connect your HUAWEI MediaPad 7 Youth to a charger and try again. Your HUAWEI MediaPad 7 Youth does not have sufficient storage. Touch Settings. Under DEVICE, touch Storage to view the storage details. If your HUAWEI MediaPad 7 Youth does not have sufficient storage, delete unwanted files to free up some storage. Figure 9-4 An unknown error has occurred in your HUAWEI MediaPad 7 Youth or application. Restart the application or HUAWEI MediaPad 7 Youth and try again. 31

37 9 8BMultimedia 9.7 How do I view the lyrics of songs when they are playing? Obtain the lyrics file in.lrc format. Place the lyrics file and the song under the same directory and make sure their names are the same. When you play the song using the native music player, the lyrics are displayed. If there are no lyrics for a song, No lyrics is displayed. Figure What can I do if my HUAWEI MediaPad 7 Youth cannot play online video clips? This may be because your browser does not support Adobe Flash Player, or the flash player you have installed does not support the format of the video clip. You can try another browser or install another flash player. 32

38 9 8BMultimedia 9.9 Why does the online video player sometimes unexpectedly close while I am watching online videos? This issue occurs because the online video player does not support the display resolution of HUAWEI MediaPad 7 Youth, which is 1024 x 600 pixels. To solve this issue, try another online video player What is the save path for recordings? To check the save path of recordings, perform the following steps: Step 1 Go to Sound Recorder > to access the recording list. Step 2 Touch to the right of the desired recording. On the displayed Details screen, you can find the save location of the recording. Figure

39 9 8BMultimedia 9.11 When I play a video or audio file on HUAWEI MediaPad 7 Youth, will the playback continue if the display enters sleep mode? Video playback is paused when the display of HUAWEI MediaPad 7 Youth enters sleep mode. After the display wakes, you can continue to watch the video from the point where the video was paused. Audio continues to play even when the display of HUAWEI MediaPad 7 Youth turns off. 34

40 10 9BWireless Connection 10 Wireless Connection 10.1 Can I use HUAWEI MediaPad 7 Youth as a Wi-Fi hotspot? Yes if you are using the 3G version. To use HUAWEI MediaPad as a Wi-Fi hotspot, touch Settings. Under WIRELESS & NETWORKS, touch More... > Tethering & protable hostpot > Portable Wi-Fi hotspot settings. 35

41 10 9BWireless Connection Figure 10-1 This function may not be available in all HUAWEI MediaPad versions as determined by your operator Can I use Wi-Fi Direct on HUAWEI MediaPad 7 Youth? Yes. To do so, touch Settings. Set Wi-Fi to ON and touch Wi-Fi. Then touch > Wi-Fi Direct. 36

42 10 9BWireless Connection Figure 10-2 When Wi-Fi Direct is used: You can connect HUAWEI MediaPad 7 Youth to another device without connecting to a gateway. All devices that support Wi-Fi Direct and connect to the same gateway are connected to each other by default. (This policy may not apply to non-huawei devices.) 10.3 Why can't my HUAWEI MediaPad 7 Youth connect to a Wi-Fi network? Make sure your HUAWEI MediaPad 7 Youth is in a place with good reception, and you have entered the correct casings for the password. If connecting through a router, make sure the router is functioning correctly. 37

43 10 9BWireless Connection 10.4 What can I do if my HUAWEI MediaPad 7 Youth is connected to a Wi-Fi network but I am unable to open web pages? This may because your router is not functioning correctly. Check whether other devices connected to the router can access the Internet Why does the Wi-Fi connection sometimes become unavailable when I send files via Bluetooth? The Bluetooth and Wi-Fi functions use the same antenna. When the Bluetooth occupancy is high, the Wi-Fi performance is degraded or the Wi-Fi connection may be disconnected Why is the power consumption high with Wi-Fi turned on even when no networks are found? By default, the Wi-Fi network search strategy on HUAWEI MediaPad 7 Youth is "Never Sleep." The Wi-Fi chip keeps working even when there are no available networks, resulting in high power consumption. If you turn off the display, the Wi-Fi chip stops searching and automatically powers off after about 10 minutes. To save battery life, turn Wi-Fi off when there are no networks available. 38

44 11 10BBluetooth 11 Bluetooth 11.1 What if my HUAWEI MediaPad 7 Youth cannot be detected by another Bluetooth device? Possible causes are as follows: Your HUAWEI MediaPad 7 Youth is not visible to other Bluetooth devices. Solution: When Bluetooth is turned on, go to Settings > Bluetooth to access the Bluetooth settings screen. Touch the name of your HUAWEI MediaPad 7 Youth to make it visible to other Bluetooth devices. 39

45 11 10BBluetooth Figure 11-1 The Bluetooth visibility has timed out. Solution: Re-enable the Bluetooth visibility or change the timeout period. On the Bluetooth settings screen, touch > Visibility timeout, and select a period. 40

46 11 10BBluetooth Figure 11-2 If the problem persists, check whether the Bluetooth device is malfunctioning What if my HUAWEI MediaPad 7 Youth fails to send files to another Bluetooth device? Possible causes and solutions are as follows: If the other Bluetooth device did not respond in time, ask the other party to accept the file after you send it. If the Bluetooth device does not support the format of the file you send, resend the file in a format supported by the Bluetooth device. If the transmission distance is beyond the valid Bluetooth range (10 meters), move your HUAWEI MediaPad 7 Youth closer to the Bluetooth device What is the Bluetooth range? The valid Bluetooth range is 10 meters. 41

47 11 10BBluetooth 11.4 Can I share. apk files via Bluetooth? Yes. 42

48 12 11BDLNA 12 DLNA 12.1 How do I use the DLNA function? Digital Living Network Alliance (DLNA) enables you to share multimedia files, such as photos, videos, and audio, between devices in the same Wi-Fi network. Before using the DLNA function, ensure that your device and other DLNA devices have connected to the same Wi-Fi network and DLNA is enabled on all devices. On the home screen, touch DLNA to access the DLNA screen. You can then share pictures, videos, and audio files with other DLNA devices, as well as view and download the multimedia files shared by other DLNA devices. 43

49 12 11BDLNA Figure 12-1 To get help information, touch > Help How do I add or delete shared files and folders? Before you share a file, on the DLNA screen, touch > Settings and select Share my files. Otherwise, the other devices will not be able to find your HUAWEI MediaPad 7 Youth. 44

50 12 11BDLNA Figure 12-2 Adding a media file or folder to your shared files Step 1 On the DLNA screen, touch My shared files to access the My shared files screen. Step 2 Touch, touch or touch and hold the file or folder you want to share.. Step 3 Touch. 45

51 12 11BDLNA Figure 12-3 Deleting media files or folders from your shared files On the My shared files screen, touch > Remove shared files, touch or touch and hold the file or folder you no longer want to share., and touch. 46

52 12 11BDLNA Figure 12-4 You can also touch and hold the file or folder you no longer wish to share and choose Remove shared files from the option menu to remove it How do I view shared files from my HUAWEI MediaPad 7 Youth? Try either of the following: On the DLNA screen, touch in the upper right corner, enter part or all of the file name, and touch on the keypad. From the search results, touch to view a file. 47

53 12 11BDLNA Figure 12-5 On the DLNA screen, touch Peripheral devices or other media sources. In the server list, touch the desired server to view the shared files How do I upload and download files through DLNA? Uploading files DLNA allows you to upload and download files to and from other devices. Step 1 On the DLNA screen, touch Peripheral devices. Step 2 In the displayed server list, touch and hold the desired server. From the displayed option menu, touch Send to device to access the File Manager screen. Step 3 On the Internal or SD card tab, select the file you wish to upload and touch upload it. to 48

54 12 11BDLNA Figure 12-6 Downloading files Step 1 On the DLNA screen, touch Peripheral devices. In the displayed server list, touch the desired server to access the file list on the server. Step 2 Touch and hold the file you wish to download. From the displayed option menu, touch Download. By default, the downloaded files are saved to the download folder under File Manager > Internal > DLNA. If the default storage location on your HUAWEI MediaPad 7 Youth has been set to the SD card, the downloaded files are saved to the download folder under File Manager > Local files > SD card > DLNA. 49

55 12 11BDLNA Figure

56 13 12BApplications 13 Applications 13.1 How do I download a third-party application? To obtain applications, you can: Download applications from online application stores, such as Google Play Store. Connect HUAWEI MediaPad 7 Youth to a computer and copy downloaded applications from the computer Can I uninstall my operator-customized or other preinstalled applications? HUAWEI MediaPad 7 Youthcannot be uninstalled. Whether operator-customized applications can be uninstalled depends on your operator. To uninstall an application, touch Settings > Manage apps. Then select the application you wish to uninstall, touch Uninstall, and follow the onscreen instructions. If the Uninstall button is unavailable for an application, the application cannot be uninstalled. 51

57 13 12BApplications Figure Can I move applications installed in the internal storage to a microsd card? By default, third-party applications are installed to the internal storage of HUAWEI MediaPad 7 Youth. If HUAWEI MediaPad 7 Youth has a microsd card inserted and an application can be moved, you can move the application to the microsd card as follows: Touch Settings and then Manage Apps, select the application you wish to move, and touch Move to SD card. 52

58 13 12BApplications Figure

59 14 13BSoftware Updates 14 Software Updates 14.1 Can I update HUAWEI MediaPad 7 Youth online? If yes, how? Yes. Go to Settings > About tablet > System Update. On the displayed screen, touch Online update to check for updates. Install the available updates by following the onscreen instructions Can I update HUAWEI MediaPad 7 Youth using a microsd card? If yes, how? Yes. Copy the dload folder in the update package to the root directory of the microsd card. Then go to Settings > About tablet > System updates (SD card). HUAWEI MediaPad 7 Youth will detect the update package on the microsd card. The update progress and result are shown on the display. 54

60 14 13BSoftware Updates Figure Will my data files be erased if I update HUAWEI MediaPad 7 Youth? No. Updating HUAWEI MediaPad 7 Youth will erase your personal data, such as accounts, custom settings, installed applications, contacts, messages, settings, browser history, and bookmarks, but files you saved, such as videos and images, will not be erased How will I be informed of the system updates? Touch Settings > About tablet > System Update > > Settings and select Auto-Notify. When an update is available, you will be prompted to choose whether to update the system. You can find the update icon in the notification bar. 55

61 14 13BSoftware Updates 14.5 Why am I unable to touch the online update button. Why? Your HUAWEI MediaPad 7 Youth may be encrypted. To check whether your HUAWEI MediaPad 7 Youth is encrypted, touch Settings > Security and check the status of Encrypt tablet. 56

62 15 14BOthers 15 Others 15.1 How do I know what version of HUAWEI MediaPad 7 Youth I have? Go to Settings > About tablet > Build number. Figure

63 15 14BOthers 15.2 How do I obtain the HUAWEI MediaPad 7 Youth User Guide? Go to To quickly find the User Guide for your HUAWEI MediaPad, enter "HUAWEI MediaPad" in the search box I have just received a MediaPad 7 Youth, but it cannot be powered on. Why? When you receive your HUAWEI MediaPad 7 Youth, its battery may be depleted. Charge it for a while before attempting to power it on What if the charging icon does not appear when I charge HUAWEI MediaPad 7 Youth with it powered off? The charging icon may not be displayed when the battery level is extremely low. Charge HUAWEI MediaPad 7 Youth for ten minutes and check whether the charging icon is displayed. When HUAWEI MediaPad 7 Youth is powered on and connected to a PC, the charging icon does not appear What if it takes a long time to charge my HUAWEI MediaPad 7 Youth? Use the provided charger and limit activity on your HUAWEI MediaPad 7 Vogue when charging What can I do if my HUAWEI MediaPad 7 Youth's touchscreen responds erratically or slowly after long periods of use? Update the software or restore HUAWEI MediaPad 7 Youth to its default settings. If the problem persists, please contact your local customer service center. 58

64 15 14BOthers 15.7 Why does my HUAWEI MediaPad 7 Youth occasionally crashes? If applications that have not passed the Google compatibility test are installed on your HUAWEI MediaPad 7 Youth, the system may be unstable or even crash. It is recommended that you only download applications from Play Store or Huawei HiSpace, because those applications have passed the compatibility test What if my HUAWEI MediaPad 7 Youth crashes? Press and hold the power button for about 10 seconds to power off HUAWEI MediaPad 7 Youth. Then press the power button to power it back on Why does it take a long time to obtain my HUAWEI MediaPad 7 Youth's location information? While obtaining the location of your HUAWEI MediaPad 7 Youth: Make sure you have good Wi-Fi reception. Place HUAWEI MediaPad 7 Youth in an open area, free from obstructions such as walls How do I save battery power? Turn off the screen when your HUAWEI MediaPad 7 Youth is not in use. Set the screen timeout period to a small value. Lower the screen brightness. Use a headset instead of the speaker. Turn off Bluetooth when you do not need to use it. Turn off Wi-Fi when you do not need to use it. Turn off GPS when you do not need to use it How do I take a screenshot? Press the power and volume down keys simultaneously. A screenshot is then saved to Gallery. 59