Pulse Supported Mobile Platforms

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1 Pulse Supported Mobile Platforms Updated: May 15, 2015 Pulse Secure, LLC 2700 Zanker Road, Suite 200 San Jose, CA

2 Contents Introduction... 3 Definitions... 3 Qualified Platform... 3 Compatible Platform... 3 Related Documents What s New Pulse Versions Client Support Matrix Server Support Matrix Browser Support Matrix Feature Support Matrix Personal Data Erased by Handset Wipe Changes to this document from the previous release (5.0R8)

3 Introduction Pulse Secure is a dynamic, integrated network client. A core component of Pulse Platform, Pulse Secure delivers integrated, anytime/anywhere connectivity, acceleration, and security, while drastically simplifying user experience. With Pulse Secure, users no longer need to interact with network access and security software. Definitions Qualified Platform The platforms listed in the qualified category have been systematically tested by Pulse Secure Networks Quality Assurance department as part of the release covered by the Supported Platforms document. Compatible Platform The platforms listed in the compatible category have not been systematically tested by our QA department in this release but are based on testing in previous releases and knowledge of the platform Pulse Secure expects that the functionality will work and will fully support these platforms. Related Documents Pulse Connect Secure Supported Platform Guide (8.1) Pulse Secure Client Supported Platforms Guide (5.1) Pulse Secure Migration Guide Pulse Secure Installation and Configuration Guide What s New Pulse MSS to support ios 8.1 firmware. Pulse MSS to support Android L 5.0 firmware. Pulse MSS to support iphone 6 and iphone 6+ devices. Pulse Versions This table calls out the latest version of Pulse Secure for various mobile platforms. It should be noted that different platforms will have different feature and version upgrade cycles. Client Platforms Pulse Version ios Android

4 Table 1 Pulse Version for each Device Platform Client Support Matrix The following table captures the mobile platforms and corresponding versions on which the Pulse software from Table 1 were qualified. Only the latest version of Pulse Secure is qualified against various device platforms. ios Platform Qualified Compatible Android Version Devices Version Devices iphone6, iphone6+, iphone5s, ipad Air, iphone 5,iPhone 4 6. and 4S, ipad 4, ipad Mini 8.0,8.1, 8.2, , 7.1.1, 7.1, , 4.0, 4.2, 4.3, 4.4.x,5.0, Samsung Galaxy S3, S4, S5, 10 Tablet, Galaxy Note Google Nexus 4, Nexus 5, Motorola Atrix, MotoG, HTC Desire 816, Android One ipod Touch (running ios6 and above) ipad2, ipad Various Server Support Matrix Table 2 - Device Platform Support Matrix Pulse Secure interoperates with a variety of Juniper server devices like the Secure Access and Mobile Security Gateway. Platform Secure Access Mobile Security Gateway Qualified Compatible Qualified Compatible ios 8.0R7, 7.2Rx, 7.3Rx MSG4.2R10 MSG4.2R9, 7.4R13 MSG4.2R8 Android 8.0R7, 7.2Rx, 7.3Rx MSG4.2R10 MSG4.2R9, 4

5 Platform Secure Access Mobile Security Gateway 7.4R13 MSG4.2R8 + Blackberry platforms support IKEv2 VPN would be Compatible platform only with junos pulse client and not pulse secure client. Browser Support Matrix Mobile Security Gateway console and Dashboard are compatible with these desktop browsers. Browser Family Versions Qualified Compatible Microsoft Internet Explorer 9 10 Firefox 17, 15, 14 Google Chrome 23, 21 Safari 5.1 Feature Support Matrix Table 3 Browser Compatibility Matrix Feature ios Android Alarm On/Off Antispam Antivirus Application Inventory Application Removal Automatic Registration Backup/Restore Contacts & Calendar Contacts Log Control Device Encryption Control SD Card Encryption Samsung Dashboard Web Portal Device Identity Servers Disable Voice Enterprise VPN Support See Appendix 1 5

6 Feature ios Android Exchange Provisioning Samsung Firewall GPS Location/Tracking GPS Theft On/Off Images Log Lock/Unlock Handset Lock on SIM Change Log Event/Size Limits Log Log MMS Messages Log SMS Messages Log Web Images Malware Scan Interval Monitor and Control Report Passcode Requirements Policy Based Client UI Prohibited Applications Restrictions on Device Usage Rooted Phone / Jail Break Detection Scan Card Scan Handset Service Bundles SCEP Server Support Update Profile Update Virus Definitions Voice Log VPN Provisioning VPN Strong Authentication (PKI or 2FA) WIFI Provisioning 6

7 Feature ios Android Wipe Handset Wipe on SIM Change Note: For non-qualified mobile platforms, customers may need to provide Pulse Secure with an activated device if the issue is not reproducible on any of the qualified platform Personal Data Erased by Handset Wipe Personal Data ios Android Appointments Calendar Memos Calendar ToDos Call History Contacts Boxes Memory Card N/A Notes SMS Tasks 7

8 Changes to this document from the previous release (5.0R8) Section Add Drop or Moved Notes Server Support Matrix SA8.1R1 Added newer versions of SA under Qualified list Feature Support Matrix Client Support Matrix (ios) Client Support Matrix (Android) Rebranding of Junos Pulse client to Pulse Secure client ios 8.3, iphone6,iphone6+ Android L and Android One Updates qualified ios versions. Updated qualified Android Version. 8

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