MTNL Vault User Guide: SyncML Phones

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Shavonne Atkins
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1 MTNL Vault User Guide: Phones 1

2 INDEX 1. Registration Instructions 3 2. Supported Device List Feature List How to use the features FAQ s 13 2

3 Steps for Installation and Registration of Client: Phones For 2.5 and above Generation phone Registration Any MTNL postpaid or prepaid user can signup for the MTNL Vault application through three different medium: 1. Registration through WEB 2. Registration through WAP (using phone device) 3. Registration through SMS command (Using phone device) Register Through WEB: Go to the MTNL Cellular portal and go to your circle website. If subscribing first time for the MTNL Vault services click on New User Sign up button at the left of the screen. See Sample Image next page 3

4 4

5 Click on the location pointed by arrow to select you phone model number. 5

6 Select your phone model number from the drop down list of the phone devices. 6

7 Click Next. 7

8 Enter the information and click on Proceed 8

9 You will receive a SMS on the phone. Make sure your phone has active GPRS connection with proper settings (For GPRS settings contact Customer Care). 9

10 Registration through WAP: User can login to on the phone. User will find a link to subscribe to MTNL Vault application. Once user select a subscribe option, user will receive a service message to download the application. Registration through Device: A new user can send a simple text message from the phone device to subscribe for MTNL Vault service. User needs to send key word REG to short code This message would be free of charges and user receives three messages from short code Welcome Message 2. Instruction message 3. Service message to download the MTNL Vault application/settings. Supported Handset list for Client: Ericsson T39 Ericsson T39m Ericsson R520m Ericsson T65 Ericsson T68 Motorola A1200 Motorola C975 Motorola E680 Motorola L7 Motorola RAZR V3 Motorola RAZR V3i Motorola V360 Motorola V3 Device Model Client Motorola V3i Motorola V620 Nokia 3125 Nokia 3220 Nokia 3300 Nokia

11 Nokia 5140 Nokia 6010 Nokia 6020 Nokia 6021 Nokia 6030 Nokia 6108 Nokia 6170 Nokia 6200 Nokia 6220 Nokia 6230 Nokia 6610i Nokia 6650 Nokia 6651 Nokia 6820 Nokia 7200 Nokia 7250 Nokia 7250i Nokia 7260 Nokia 7270 Nokia 7280 Sony Ericsson F500i Sony Ericsson J300i Sony Ericsson K300 Sony Ericsson K300i Sony Ericsson K500i Sony Ericsson K508i Sony Ericsson K700 Sony Ericsson K700i Sony Ericsson K750 Sony Ericsson S700i Sony Ericsson S710i Sony Ericsson T610 Sony Ericsson T616 Sony Ericsson T630 Sony Ericsson T637 Sony Ericsson T68i Sony Ericsson W800 Sony Ericsson Z1010 Sony Ericsson Z500 Sony Ericsson Z520 Sony Ericsson Z600 Sony Ericsson Z800i 11

12 features list and user guide:- Feature User Activity Expected Application Output From the Web (Create a new user through WEB) User goes to the MTNL Vault URL. Clicks New User link. It should take user to MTNL Vault registration page where user is asked to provide user details and select his/her phone models. User clicks Proceed Settings are received as SMS by the user After configuring the application User initiates the Sync process All the contacts should be automatically uploaded to WEB. SMS Backup User needs to forward the message to short code Message should be backed up on the web account. MMS Backup User needs to forward the MMS would be backed up the web Send V-card Restoration of data back to new device User can also send a message RESTORE to to redownload the client on new phone. Unsubscribe MMS to short code User can also save the phonebook contact by sending the contact s business card to User can login into the account and can restore the client to a new device. User will receive a WAP push to re-download the settings. User needs to send a message STOP to account. Contact will be backed up on web the. User will be able to download the same client on a new phone and will be able to restore the data on new phone. User will get the conformation of the un-subscription. 12

13 Phone Backup FAQ s General FAQ s: What is special about MTNL Vault? You can backup your Phonebook and Messages using MTNL Vault service with just a few clicks. You can retrieve your contacts anytime, anywhere if your handset is lost, damages or run out of battery. How do I signup for the service? There are 3 ways of signing up to the MTNL Vault service. Via WEB 1. Visit MTNL Vault WEB site and click on New User Sign Up link. 2. Follow the on-screen guide and input details about your phone model and details. 3. You will be sent a SMS with the settings, these settings will also be displayed on the site. 4. To manually configure the Via MTNL WAP 1. Visit site and click on free applications, under which you would get MTNL Vault link. 2. You will be informed the type of backup type supported on your phone and instructed on how to signup and activate the service. Via SMS 1. All users can send SMS PB to You will be sent a Service Message with a WAP link from MTNL Vault. 13

14 3. If your phone is not GPRS enabled, send REG to to signup as a Legacy user. Why does application take long time to synchronize/backup the data, when backup is happening first time after initial download of the application? When application is downloaded on the phone it backs up entire phone book on your web secure account. Application sends the contacts in small packets (having 20 to 50 contact-number of contacts depends on strength of GPRS connection) to the server for backup. So application takes little more time while backing up t he contacts first time. How do I transfer my data to my new phone? If you ve upgraded your phone and the new phone supports the, you can get the settings for MTNL Vault and change your backup type to an automated backup via the MTNL Vault application. After applying the settings all you need to do is sync the phonebook to get all your contacts back to you phone. Via WEB 1. Login at the Existing User Login section on this website, and click on the Utilities > Restore link. 2. Select the phone model 3. Click on the Restore button 4. The settings will be displayed on the screen and also sent to you as a SMS. 5. Enter your existing password. 6. Enter the settings into your phone start the Sync application to automatically sync contacts. Via WAP 1. Visit the MTNL WAP Portal and click on MTNL Vault. 14

15 2. Answer the question by clicking on Yes. 3. The settings will be displayed on the screen and also sent to you as a SMS. 4. Enter your existing password. 5. Enter the settings into your phone start the Sync application to automatically sync contacts. Via SMS 1. Send Restore to You will receive a Service Message from MTNL Vault with the WAP link to redownload the new MTNL Vault application on your phone. 3. At the MTNL Vault WAP page, answer the question by clicking on Yes. 4. The settings will be displayed on the screen and also sent to you as a SMS. 5. Enter your existing password. 6. Enter the settings into your phone start the Sync application to automatically sync contacts. How do I configure my phone? You would receive the settings as SMS. Proceed below to manually configure your phone. 1. Open the Application on your handset 2. Enter the following details in your settings and save the sync profile Server address as given on the WEB/SMS post registration Port as given on the WEB/SMS post registration 15

16 Username as given on the WEB/SMS post registration Password as given in your registration SMS post registration Contacts server database as given on the WEB/SMS post registration Contacts username leave blank Contacts password leave blank Locate the pre-installed client on my phone 1. Nokia, Extras->Synchronization. 2. Sony Ericsson, Connectivity-> Synchronization 3. Motorola, Settings ->Connection->Sync Note: Do check with your phone manufacturer / phone user manual to locate the preinstalled client on your phone. Use the service while roaming You can use the service if you have GPRS enabled while roaming. (Contact Customer Care, for GPRS related queries). How do I change my phone number to the MTNL Vault account? You can only maintain one phone number per MTNL Vault account. To change the phone number to your MTNL Vault account, via SMS 1. Send NEWMN<space><User Id><space><Password> to You will receive a confirmation SMS that your phone number has changed. How can I view my backed up data (Contacts, SMS and MMS)? To view your archived data 16

17 1. Login to Existing User Login on the MTNL Vault website with your User Id (the default User Id is your mobile Phone Number) and your Password (system generated). 2. Your Contacts and Messages archive is displayed. Backup Contacts & Messages How do I backup my contacts? To manually initiate the synchronization of your phonebook entries, 1. Go to the application on your mobile phone 2. Select Sync. 3. Synchronization progress bar is displayed, indicating that your phonebook is being backed up. Note: For location and starting the client please refer to the Phone s User Manual. How do I backup an SMS? MTNL Vault does not support backup of your messages. To backup an SMS 1. Go to your message on your phone, forward it to You will then receive a confirmation SMS for successful SMS/MMS Update. How do I backup an MMS? MTNL Vault does not support backup of your messages. To backup an MMS 1. Go to your message on your phone, forward it to

User Guide Symbian Phone For MTNL Vault

User Guide Symbian Phone For MTNL Vault 1 INDEX 1. Registration Instructions 3 2. Supported Device List..11 3. Feature List...12 4. How to use the features.12 5. FAQ s 20 2 Registration and Installation