1.3 State the air interface technology supported by the aforementioned models (i.e. Analog, Digital, Trimode, CDMA, GSM etc.).
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1 Worksheet for Cellular Specifications Page 1 Worksheet A - Specifications Section1.0 Cellular Hardware MODEL 1 MODEL 2 MODEL 3 Model 4 insert required number of columns 1.1 Cell phone package shall consist of a digital cell phone, lithium ion battery, AC travel charger, vehicle charger, hands free headset and carrying case. Should include call waiting, voice message centre and call display. Comes with users/operating manual. 1.2 State the proposed models in the columns ( Model 1, Model 2 etc.). Please submit illustrative literature with submission which provides a brief description for each model including: the features, data capabilities and productivity tools. 1.3 State the air interface technology supported by the aforementioned models (i.e. Analog, Digital, Trimode, CDMA, GSM etc.). 1.4 State if the proposed cellular technology has automated methods of transferring information, data and/or directories stored on an existing phone to the new phone. If so, indicate what software and hardware is required. 1.5 Describe the process/procedure used to transfer the information, data or directories. 1.6 State if the proposed cellular technology has the ability to have features deactivated (i.e. cameras or instant messaging). If so, state which features can be deactivated. 1.7 State if the proposed cellular technology has technology resident in the device which manages user profiles Does the technology allow the user to transfer the user's profile to new units? 1.8 State your company's policy regarding the frequency of upgrading cell phones to a newer technology Section 2.0 PDA/Smart Phone Hardware 2.1 PDAs/Smart Phones package shall consist of a PDA/Smart device, lithium ion battery, MODEL 1 MODEL 2 MODEL 3 Model 4 insert required number of columns AC travel charger, vehicle charger, hands free headset and carrying case. Should include call waiting, voice message centre and call display. Comes with user/operating manual. 2.2 State the proposed models in the columns ( Model 1, Model 2 etc.). Please submit illustrative literature with submission which provides a brief description for each model including: the features, data capabilities and productivity tools. 2.3 State the air interface technology supported by the aforementioned models (i.e. Analog, Digital, Trimode, CDMA, GSM etc.). 2.4 The GPMTD system is Microsoft Outlook 2007 server. Describe your ability to integrate with Microsoft outllook. 2.5 State if the proposed cellular technology has automated methods of transferring information, data and/or directories stored on an existing phone to the new PDA/Smart Phone. If so, indicate what software and hardware is required.
2 2.6 Describe the process/procedure used to transfer the information, data or directories. 2.7 State if the proposed cellular technology has the ability to have features deactivated (i.e. cameras or instant messaging). If so, state which features can be deactivated. 2.8 State if the proposed cellular technology has technology resident in the device which manages user profiles Does the technology allow the user to transfer the user's profile to new units? 2.9 State your company's policy regarding the frequency of upgrading cell phones to a newer technology Worksheet for Cellular Specifications Page 2 Worksheet A - Specifications Section 3.0 Warranty 3.1 State length of warranties for cell phones/pdas. State the location warranty repairs (i.e. on site, return to depot). 3.2 State if warranty includes parts and labour. 3.3 State the location of service repair facilities. 3.4 State the process for requesting a warranty repair. 3.5 State your company s quality assurance policy, philosophy and program. This statement should detail how your company will respond to: Service related problems Quality problems 3.6 State loaner policy for cell phones for warranty repairs. 3.7 State the warranties for batteries. 3.8 Describe the process/procedure to replace defective batteries under warranty. 3.9 PDAs, cell phones or smart phones are deemed to be accepted by the GPMTDonce a device has been successfully activated. MODEL 1 MODEL 2 MODEL 3 Model 4 insert required number of columns Section 4.0 Quality 4.1 Call quality inside schools is impacted because of the concrete and steel components MODEL 1 MODEL 2 MODEL 3 Model 4 insert required number of columns in the structure. Describe how your solution is superior to other providers in this area and what strategies can be used to improve call quality. 4.2 State the manufacturer's life expectancy of cell phones. 4.3 State the manufacturer's life expectancy of PDAs/Smart Phones. 4.4 State the manufacturer's life expectancy of the batteries. Section 5.0 Implementation Responses 5.1 Bidder(s) shall provide a tentative implementation plan as an attachment. See the RFP document Section 7 Bidders' 5.2 State your company's plan to consolidate existing contracts and minutes of air time. Response Guide for the bidders' response Section 6.0 Training and Support 6.1 State your company's support structure for installation, training and support services. 6.2 State what user training is available. Responses
3 Section 7.0 Deliveries 7.1 State the lead time to fulfill orders 7.2 State if GPMTD has the ability to track orders and how this information is communicated to GPMTD. Section 8.0 Other 8.1 State if the proposed cellular units have the capability for GPS tracking? 8.2 State what software is required for GPS tracking. 8.3 Describe the process for GPS tracking? Responses Responses Worksheet for Cellular Specifications Page 3 Worksheet B - Pricing Section 1.0 Cellular Hardware 1.1 Cell phone package shall consist of a digital cell phone, lithium ion MODEL 1 MODEL 2 MODEL 3 Model 4 insert required number of columns battery, AC travel charger, vehicle charge, handsfree headset and carrying case. Comes with call waiting, voice message centre and call display. 1.2 State the models being proposed and state the associated costs based on Section State the cost of the cell phones based on a: Year contract Year contract Year contract 1.4 State the cost to upgrade a cell phone based on a: Year contract Year contract Year contract Section 2.0 Accessories 2.1 State the cost of an AC travel charger. 2.2 State the cost of a lithium ion battery. MODEL 1 MODEL 2 MODEL 3 Model 4 insert required number of columns 2.3 State the cost of a vehicle car charger. 2.4 State the cost of a leather carrying case with a swivel clip. 2.5 State the cost of handsfree headset. 2.6 State the cost of a Bluetooth headset. 2.7 State the cost of software required to automate the transfer of information and directories stored on an existing phone. 2.8 State the cost of any required hardware used to transfer information and directories stored on a PC or PDA device Section3.0 Cellular Air and Data Rates 3.1 State the cost of a basic air time plan consisting of 450 anytime minutes with free weekends and evenings, a message centre, call waiting, call forwarding and conference calling. State the timeframes for weekends and evenings.
4 3.2 State the additional per minute rate. 3.3 State the cost of an air time plan consisting of 450 anytime minutes with free weekends and evenings, a message centre, call waiting, call forwarding and conference calling. State the timeframes for weekends and evenings. Pricing Responses Worksheet for Cellular Specifications Page 4 Worksheet B - Pricing 3.4 State the additional per minute rate. 3.5 State the cost of an air time plan consisting of 450 anytime minutes with free weekends and evenings, a message centre, call waiting, call forwarding and conference calling. State the timeframes for weekends and evenings. 3.6 State the additional per minute rate. 3.7 State the cost of an air time plan consisting of 900 anytime minutes with free weekends and evenings, a message centre, call waiting, call forwarding and conference calling. State the timeframes for weekends and evenings State the cost of an unlimited anytime minutes with free weekends and evenings, a message centre, call waiting, call forwarding and conference calling. State the timeframes for weekends and evenings State the additional per minute rate 3.11 State the cost of an air time plan consisting of pooled/shared minutes with free weekends and evenings, a message centre, call waiting, call forwarding and conference calling. State the timeframes for weekends and evenings State the cost to purchase additional blocks of pooling minutes State the number of minutes for an additional block of time. Pricing Resonses Comments Section 4.0 Features 4.1 State the monthly 911 emergency service access fee. 4.2 State the monthly system access fee. MODEL 1 MODEL 2 MODEL 3 Model 4 insert required number of columns 4.3 State the cost to activate a device. 4.4 State the cost to deactivate a cell phone before the contract has expired. 4.5 State the cost to deactivate features. 4.6 State the cost and unit of measure for internet usage. 4.7 State the monthly rate and volume for data usage. 4.8 State the cost per message for incoming text messages. 4.9 State the cost per message for outgoing text messages State the cost of password resets for message centre State the long distance per minute costs for Canada to USA calls State the long distance per minute costs for USA to Canada calls State the per minute roaming charges for calls in the USA.
5 Worksheet for Cellular Specifications Page 5 Worksheet B - Pricing 4.16 State the per minute roaming charges for calls in USA State the cost of call display State the cost for call forward -no answer State the cost for forward - busy State any additional features and associated costs Section 5.0 Wireless Devices PDA's /Smart Phones 5.1 Package shall consist of a PDA and /or Smart Phone, lithium ion MODEL 1 MODEL 2 MODEL 3 Model 4 insert required number of columns battery, AC travel charger, vehicle charge, handsfree headset and carrying case. Comes with call waiting, voice message centre and call display. 5.2 State the models being proposed and state the associated costs based on Section State the cost of the PDA and /or Smart Phone based on a: Year contract Year contract Year Contract 5.4 State the cost to upgrade a PDA and /or Smart Phone based on a : Year contract Year contract Year Contract Section 6.0 PDAs/Smart Phone Features 6.1 State the monthly 911 emergency service access fee. MODEL 1 MODEL 2 MODEL 3 Model 4 insert required number of columns 6.2 State the monthly system access fee. 6.3 State the cost to activate a device. 6.4 State the cost to deactivate a device before the contract has expired. 6.5 State the cost to deactivate features. 6.6 State the cost and unit of measure for internet usage. 6.7 State the monthly rate and volume for data usage. 6.8 State the cost per message for incoming text messages. 6.9 State the cost per message for outgoing text messages State the cost of additional air time minutes State the cost of password resets for message centre State the long distance per minute cost for in province calls State the long distance per minute cost for out of province calls State the long distance per minute costs for Canada to USA calls State the long distance per minute costs for USA to Canada calls State the per minute roaming charges for calls in Canada State the per minute roaming charges for calls in USA.
6 Worksheet for Cellular Specifications Page 6 Worksheet B - Pricing 6.18 State the cost of call display State the cost for call forward -no answer State the cost for forward - busy State any additional feature costs: 7.0 PDAs/Smart Phone Air and Data Rates 7.1 Monthly Rate includes call waiting, voice message centre and call MODEL 1 MODEL 2 MODEL 3 Model 4 insert required number of columns display. 7.2 State the number of MB included. 7.3 State the rate for additional MB units. 7.4 State the rate for additional voice minutes. 7.5 State if PDAs/Smart phones have minute pooling plans If so, state the number of minutes per pooling plan If so, state the cost of minute pooling plans State the cost to purchase additional pooling minute blocks State the number of minutes for an additional block of time. Section 8.0 Other Costs State Additional Costs Comments 8.1 State, as a percentage, any incentives available to the GPMTD if the GPMTD selects a single source supplier. 8.2 State any financial incentives/strategies available to the GPMTD to assist the GPMTD in the transition from current suppliers to the Successful Bidder. 8.3 Bidders should state what policies/procedures they have with respect to future price reductions due to improved technology etc. 8.4 State if training costs are included in the cellular technology standard package. 8.5 If not, state the costs associated with training. 8.6 State all costs associated with GPS tracking. 8.7 State any additional costs:
7 Worksheet for Cellular Specifications Page 6 Worksheet C - Vendor Information Section 1.0 General Yes No Comments 1.1 Bidders should have been in operation a minimum of 3 years and are a carrier of wireless transmission services and cellular hardware. 1.2 Bidders should supply a map of Southwestern Ontario service range and a list of towers currently servicing this area. 1.3 Bidders should indicate what future towers are being proposed by your company. 1.4 Bidders should communicate to the GPMTDany discontinued products and provide proposed substitution specifications on a timely basis. 1.5 Describe the process to communicate backordered and discontinued items. Section 2.0 Invoicing Yes No Comments 2.1 The Successful Bidder should provide GPMTDwith invoices with the following information for hardware purchases: Web Portal or the GPMTDPurchase Order number, the user name, the user address, user cell number, hardware description, and pricing. 2.2 State if your company has the ability to send any hardware related invoices to the GPMTD users' address unless otherwise specified on the hardware order. 2.3 State if your company has the ability to generate a master invoice for cell phone air time usage for all GPMTDusers. 2.4 The Successful Bidder shall add cellular air time plans to the GPMTDmaster account and send that invoice to Accounts Payable. 2.5 The Successful Bidder shall add air time and data costs associated with PDAs/Smart Phones to a second GPMTDaccount and that invoice shall be sent to Account Payable. 2.6 Bidders should state if they have the ability to process invoices electronically. State the format of electronic invoices. 2.7 Bidders should state if they have the ability to receive payments electronically ( i.e. receive funds transfers). 2.8 Bidders should state their company's billing period. 2.9 Bidders should provide a sample of a pooling plan invoice as specified in the RFP document Section 7.1 Bid Submission. 2.1 All hardware purchases shall be centrally managed within the GPMTD. The Successful Bidder should have the ability to limit GPMTDusers from making hardware purchases through their dealer network.
8 Section 3.0 Web Services and Reporting Yes No Comments 3.1 Bidders should state if they have a Web Portal for on line ordering. 3.2 If so, describe what features are available. 3.3 Bidders should state if they can provide an (interface) ASCII file. 3.4 Bidders should state if their Web Portal has the ability to allow the primary GPMTD contact to view a history of all orders placed and completed. 3.5 Bidders should state if their Web Portal can provide for the ability to search and update user profiles. 3.6 Bidders should state if their Web Portal has the ability to provide call detail and call summary reports. State if additional types of reports are available. 3.7 Bidders should provide samples of available reports and include these reports as specified in the RFP document Section 7.1 Bid Submission. 3.8 Bidders should state if their Web Portal has the ability to export reports. 3.9 Bidders should state the format of the data exports The Successful Bidder should have the ability to customize reports for the GPMTD. The GPMTD will work with the successful bidder to define the information required on any customized reports. State, if any, costs associated with customized reports in Worksheet C Pricing Section The Successful Bidder should have the ability to generate monthly call detail invoices by cell user and provide an notification to the GPMTDadministrators and /or individuals having signing authority (and to the user if requested). This function would be separate from the monthly invoice generated for GPMTDAccounts Payable The call detail report should be ed to GPMTDindividuals who approve cell hardware purchases and monthly air time invoices The GPMTDwill provide the successful bidder with a file containing the names of these individuals The Successful Bidder's Web Portal should have the ability to allow GPMTD administrators and/or individuals with signing authority to access the Web Portal to view call detail reports, historical call detail records and invoices. State the length of time call details records will be maintained on the Web Portal The Successful Bidder should be able to provide monthly activity reports which lists all new activations with the user's name, address, cell number, date purchased, and when a user is eligible for an upgrade The Successful Bidder's Web Portal should have the ability to allow a GPMTD primary contact to update users' profiles and includes the ESN numbers when they are swapped The Successful Bidder should have the ability to notify the GPMTDprimary contact of any delays in processing of orders Bidders should state if their Web Portal has the ability to provide a hyperlink to the GPMTDWeb Site Bidders should describe any additional features available from their Web Portal Bidders should state the timeline for any application development required for their
9 Web Portal in the Implementation Plan as requested. Section 4.0 Service and Support Staff Yes No Comments 4.1 Bidders should state location of their distribution centre and method of delivery. 4.2 The Successful Bidder shall ensure that sufficient hardware inventory will be maintained to meet the service level guaranteed. 4.3 The GPMTDrequires the Successful Bidder to provide a designated support staff who will be the primary contact for all meetings, coordinate orders, invoices, reports and respond to concerns related to service and/or hardware Identify the primary contact Areas of responsibility Provide a summary of their experence The number of years with your company The number of years in the wireless industry. 4.4 The GPMTDmay require some implementation support Identify the primary contact Areas of responsibility Provide a summary of their experence The number of years with your company The number of years in the wireless industry. 4.5 Identify the implementation support staff and provide a summary of their experience, areas of responsibility, the number of years in the wireless industry and with your company. 4.6 State any associated costs for implementation support in Worksheet C Pricing Section 8.0. Section 5.0 Other Yes No Comments 5.1 Bidders shall describe what programs exist to recycle outdated cell phones. 5.2 Bidders should state if they have the ability to make available PDF product information sheets for all proposed cellular devices to provide to internal GPMTD customers. Are other formats available, please specify other formats. 5.3 Biddes shall state what discounts are available to all GPMTD employees for purchases of all devices and services made available to public for personal use.
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