CUG<space> CUG ID ( )

Transcription

1 6/7/2011 : 1, BASIC PLAN 80 (MNP BSNL!) 80 2, / /- 6, id ( ) 7 <space> ID ( ) SMS 53733

2 8,, SANCHARSOFT PREPAID MENU->PREPAID -> GROUP CREATION- (Prime Number) id PRIME NUMBER SANCHARSOFT PREPAID MENU->PREPAID -> USER CREATION id enter 9,, id 10 Govt/PSU/Private/Corporate organasations/ schools/ Hospitals SSA BD CELL 11 validity (GROUP II) Grace Period 13 F&F 2 LOCAL+ 1 STD Plan Migration CSC

3 16 -ve Balance SMS slno Description I (3-25) 1 Main Plans eligible to form 1p/sec (Vinadi special) I special II (26&Above ) 1p/sec (Vinadi II (26&Above special special) 2 Main Plan validity 270 days 270 days 270 days 270 days 3 SIM cost Rs 20/- Rs 20/- Rs 20/- Rs 20/- 4 FRC Rs42/- Rs 48/- Rs 42/- Rs48/- 5 Topup Rs110/- Rs110/ Rs110/- Rs110/ 6 Starter Pack (3+4+5) for NEW customers to form Rs172- Rs178/- Rs172/- Rs178/- 7 FreeUsage offered with FRCs for the new customers and are to be consumed within a month from the date of activation Free Voice calls On-Net in Rs Free Voice calls Off-Net in Rs Free Data usage in MB Free P2P SMS in noslocal Free P2P SMS in nosstd validity Max of 30/31days or till the end of the calender month irrespective of day of formation 9 GP1after expiry of main 15 days 15 days 15 days 15 days validity 10 GP2 after expiry of GP1 165 days 165 days 165 days 165 days 11 Rent for the month Rs80/- Rs 80/- Rs60/- Rs 60/- (whole /part ) 12 Voice call tariff within FREE FREE FREE FREE 13 SMS within As per As per As per As per 14 Tariff VOICE/SMS/ As per As per As per As per GPRS( outside ) anywhere 15 Roaming charges As per As per As per As per 16 Friends & Family As per As per As per As per

4 17 Recharge coupons/topup As per 18 Booster Voice/GPRS/ SMS As per As per As per 19 Migration to other s Not Not FAQ on Local Plans Not Not SLN o FAQ 1 How many Plans are available? 2 How to get the initially? Only Local is available in prepaid? Is there any separate Rent to be paid for? How the rent component will be fixed? 6 What is the validity of 7 Whether migration to from any other is? Clarification Four s PlanI- (3-25)-1p/sec; Plan I-Grp size(3-25)-49p/min; PlanII-(26&above))-1p/sec; PlanII- Grpsize(26&above)49p/min New customers can get the through BSNL--CSCs only The group of customers of Govt/PSU/Private/Corporate organisations/ schools/ Hospitals/etc, can come through EB Cell of SSA also for the New group creation Yes Zonal is not available now in Yes Rent for Service will be calendar based irrespective of the enrolling date Group will be checked at the end of each month and the rent will be deducted on the next day (1 st day of subsequent month)the rent component will be changed as per the existing group size validity will be fixed as 30/31 days (calendar month based) from the date of enrolment for all customers and the rent of Rs80 or Rs 60 will be deducted upfront only Not Whether Normal Multiple Boosters [STV] is in? Whether existing STVs in the parent will be cancelled while entering into group? Whether the Unlimited free calls to numbers are while on roaming also? All the STVs availed by the customers will be carried forward even after forming the grp for that particular customer No Roaming charges as per the parent 11 How many F& F Numbers are in? As per the parent ie 3 F&F Nos [ 2 Local Nos; 1 STD No]

5 Is there any minimum balance has to be maintained in the main account for continuing in Plan? How the ex member of group can rejoin? Whether One Postpaid & one prepaid No can be in one group? Yes Either Rs 60 or Rs80 balance has to be maintained If rental failure occurs Grp ID will be removed Ex Member of Group can send SMS <space> ID(in 5 digists) to On checking the balance amount the customers will be into group No group should be within same only Is there any specific RCV / Topup available? What is the difference between Postpaid Plan and the Plan? Whether the validity of old will exists while joining in? Is there any intimation will be given for the period ending or available balance for the renewal of? Whether negative balance is? When will the facility will be withdrawn? No Normal TOPUP can be used Yes 1 In postpaid both Local & zonal are available; But in prepaid only Local is available; 2 In postpaid, any can be mixed for Group; In prepaid within same prepaid only group will be All the customers of groups will be intimated through SMS about the facility & monthly deduction of talk value so that sufficient balance of talk value is available for extension on monthly basis No negative balance is for these numbers If any of the group member is not having sufficient balance in his account, for advance rent for that month, system will wait for the next 3 consecutive days for at least the amount equal to the rental component and deduct the amount If deduction is not possible, the customer group id will be removed& facility will be withdrawn and sub will be treated like a normal customer in the parent