Pulse Secure Mobile Client

Transcription

1 3 Pulse Secure Mobile Client Supported Platforms Guide Published Document Version April,

2 Pulse Secure, LLC 2700 Zanker Road, Suite 200 San Jose, CA by Pulse Secure, LLC. All rights reserved. Pulse Secure and the Pulse Secure logo are trademarks of Pulse Secure, LLC in the United States. All other trademarks, service marks, registered trademarks, or registered service marks are the property of their respective owners. Pulse Secure, LLC assumes no responsibility for any inaccuracies in this document. Pulse Secure, LLC reserves the right to change, modify, transfer, or otherwise revise this publication without notice. The information in this document is current as of the date on the title page. END USER LICENSE AGREEMENT The Pulse Secure product that is the subject of this technical documentation consists of (or is intended for use with) Pulse Secure software. Use of such software is subject to the terms and conditions of the End User License Agreement ( EULA ) posted at By downloading, installing or using such software, you agree to the terms and conditions of that EULA by Pulse Secure, LLC. All rights reserved 2

3 Contents Introduction... 4 Mobile Client Versions... 5 Definitions... 6 Qualified Platforms... 6 Compatible Platform... 6 Client Compatibility... 6 Mobile Platform (OS) Support... 6 Pulse Secure Gateway Support... 6 Pulse Workspace... 6 MDM Solutions... 8 Related Documents... 9 Revision History by Pulse Secure, LLC. All rights reserved 3

4 Introduction The Pulse Secure mobile client provides secure connectivity, an intuitive end-user interface, and simplified deployment options. This document describes Pulse Secure mobile client interoperability with mobile platforms (operating systems), mobile hardware devices, and Pulse Secure gateways. Note: Pulse Secure mobile clients are apps that run on platforms that support application distribution via an online-application store. These platforms include ios, Android, Windows (including Windows Phone), and Google Chrome OS. For information about traditional (non-app store) desktop clients (Windows and Mac OSX), see the Pulse Secure Desktop Client Supported Platforms Guide by Pulse Secure, LLC. All rights reserved 4

5 Mobile Client Versions The following table describes the Pulse Secure mobile client versions that are covered in this document. Client Platforms Pulse Version ios 6.5X Android 6.7x Google Chrome OS 5.2X Windows Phone Windows Phone X Note: Each platform s Pulse mobile client may have an independent version number, feature set and upgrade cadence. The mobile client for Windows 8.1 is independent from the universal mobile client for Windows 10. These two clients are separate apps at separate Windows Phone Store locations. Pulse Client version 6.5x is supported on ios 9.x and above versions, for ios version below 9.x, users can use Pulse Client version 5.3R1 from app store by Pulse Secure, LLC. All rights reserved 5

6 Definitions Qualified Platforms Pulse Secure Mobile Client Supported Platforms Guide The platforms listed in the Qualified category have been systematically tested by the Pulse Secure Quality Assurance department for the Pulse Secure mobile client versions covered by this Supported Platforms document. These platforms are fully supported. Compatible Platform The platforms listed in the Compatible category have not been systematically tested by the Pulse Secure Quality Assurance department for the Pulse Secure mobile client versions covered by this document. Despite this, Pulse Secure expects that the Pulse mobile client will function properly on these platforms based on testing of previous client releases on these platforms. As such, these platforms are also fully supported. Any platform not listed as either Qualified or Compatible is not supported by Pulse Secure. Client Compatibility Mobile Platform (OS) Support The following table lists mobile platform (operating system) versions on which the Pulse mobile clients from Table Mobile Client Versions are supported. Product Report Number Version Qualified Devices Version Compatible Devices ios 11.0,10.3.3,10.3.2,10. iphone SE, iphone 6S, iphone 6S+, , , 2.1,10.1.1,10.0.1,10.1, iphone 6, iphone 6+, iphone 5C, Android Google Chrome OS Windows Phone 8.1 Windows Phone x,5.0, 5.0.1,5.0.2,5.1.1, 6.0, 6.0.1,7.0,7.1.1, 8.0, iphone5, ipad Air 2, ipad Mini2, ipad Pro 10.2,9.3.3,9.3.4,9.3.1,9.2,9.1,9.0, 9.3, 9.3.2,9.2.1 Samsung Galaxy S4, S5, S6 edge, 2.3.5, 2.3.7, 4.0, 4.2, 4.3, 5.0, 6.0, S7, Note5, tab 4, Google Nexus 4, 7.0 Nexus 5, Nexus 6P, Moto G, Moto X, HTC one M9+, HTC M one9, Xperia Z3+, LG G4 Acer Chromebook iphone 7, ipad2 Wi-Fi, ipad3, iphone5s 8.1 Nokia 53x/93x/113x Nokia 53x 10 Note: Google Chrome OS version or later is required for support of certificate authentication. Please Refer 5.3R1 Supported platform guide for 5.3R1 Pulse Client Compatibility. Currently, Android Pulse Secure client is not supported on x86 based Android devices. Pulse Secure Gateway Support The following table lists Pulse Secure gateways that support the Pulse Secure mobile client. Client Platform Qualified Compatible ios 8.3R2,8.2R9,8.1R12 7.4R13, 7.2Rx,7.3Rx Android 8.3R4,8.3R3,8.2R9,8.1R12 7.2Rx, 7.3Rx, Google Chrome OS 8.1R3 n/a Windows Phone R3 8.0Rx Windows Phone R3 n/a Pulse Workspace The following table describes Device Support Platform Matrix by Pulse Secure, LLC. All rights reserved 6

7 Product Report Number Version Qualified Devices Version Compatible Devices Android 5.x, 6.x, 7.x, 8.x Moto G, Moto X, Moto G4S, Sony E6553, HTC One M9 Nexus 4, Nexus 5, Nexus 6p, Nexus 7 LG G4, Samsung Galaxy S7, One plus 3T, Lenovo Phab 2 Pro Moto X4, Honor 9i, Samsung A7, Samsung J7, Asus Zenfone 5.x, 6.x, 7.x,8.x ios 9.x, 10.x, 11.x iphone 5, IPhone 5C, IPhone 5S, 9.x, 10.x, 11.x IPhone 6 iphone 6S Plus, iphone 7, iphone SE, ipad Pro, ipad Mini 2, ipad2, iphone 8 Note: Pulse Workspace supports any Android device running 5.1 or higher with Android for Work support. For a list of some of the supported Android devices, see Pulse Client 6.5.X based provisioning with Pulse Workspace supports on ios 9.x and above. Currently, Android Pulse Secure client is not supported on x86 based Android devices by Pulse Secure, LLC. All rights reserved 7

8 MDM Solutions The following table lists MDM Platform versions supported with Pulse Secure Mobile Client. Solutions Qualified Compatible Pulse Secure Mobile Client Supported Platforms Guide Pulse Workspace (Cloud Service) Mobile Iron (Cloud Service) Microsoft Intune Air Watch (Cloud Service) Pulse One v2.0.0 (UI: Server: ) Core Build by Pulse Secure, LLC. All rights reserved 8

9 Related Documents For additional information relating to Pulse Secure mobile clients, please see the following documents: Pulse Connect Secure Supported Platforms Guide (8.3) Pulse Secure Desktop Client Supported Platforms Guide (5.2) Pulse Secure Client for Windows Quick Start Guide Pulse Workspace Administration Guide Revision History The following table lists the revision history for this document. Revision Description 15/12/2014 Changes for Rebranding 15/06/2015 Remove Blackberry and Symbian, Add Chrome and Windows Phone 22/06/2015 Added Pulse Workspace supported platform 11/09/2015 Added ios9 and compatibility 18/09/2015 Added android 5.1x support for PWS 19/11/2015 Added support for Android M, ios 6.x compatibility support 23/11/2015 Added support for 8.1R6 Pulse Secure Gateway release for Mobile clients. 09/12/2015 Added compatibility support for ios /12/2015 Added support for iphone 6S, 6S+, under ios device qualification list. 15/1/2015 Added support for Android 6.x & ios 9.x release for Pulse Workspace. 18/1/2015 Corrected hyperlinks under the section Related documents. 20/1/2015 Added ios as Qualified version in Client Compatibility 22/1/2015 Added MDM support matrix 15/03/2016 Added 8.2R1 and modified 8.0R13 to 8. 0R13:HF1 for ios Qualified Pulse secure Gateway support. 23/03/2016 Added ios 9.3 as compatible in Device platform support matrix. 31/03/2016 Added Android and new android devices in qualified matrix. Added ios 9.3 as qualified in Device platform support matrix, Removed MSG section as the product has been deprecated. 01/04/2016 Added ios as compatible in Device platform support matrix. 17/05/2016 Added ios as compatible in Device platform support matrix. Added Pulse client version 5.3x for ios client Platform in Table 1 04/07/2016 Removed the support for sandbox. 11/08/2016 Added ios 9.3.3, as compatible in Device platform support matrix. 15/08/2016 Added ios 10.0 Beta 4 in Client Compatibility Matrix 30/08/2016 Qualification List Added support for ipad Pro, iphone SE under ios device qualification list Added Android 7.0 as Qualified and ios as compatible in Device platform support matrix. 19/09/2016 Removed 10.0 Beta 4 from Qualified and added as compatible in Device platform support matrix. 28/09/2016 Moved ios from compatible to Qualified in Device Platform support matrix. 16/11/2016 Added ios ,10.1 as Qualified and ,10.2Beta2 as compatible in Device Platform support matrix. 16/11/2016 Modified Pulse workspace version to , Mobile iron version to Build 29 & Air watch version to /11/2016 Modified Android Mobile client version from 6.0x to 6.1x 22/12/2016 Added as qualified and 10.2 as compatible in Device Platform support matrix 22/12/2016 Modified server version to 8.2R5:ES1, 8.1R9.2, 8.0R16 and in compatible list with 7.4R13 in Server Platform Matrix. 22/12/2016 Modified Pulse Workspace version to in MDM support matrix. 27/01/2017 Modified Android Mobile client version from 6.1x to 6.2x 27/01/2017 Added in Android Qualified version 27/01/2017 Added, limitation on Android x86 device, 28/03/ is added under Qualified devices in Device Platform Support Matrix 28/03/ beta 4 has been added under compatible devices in Device Platform Support Matrix 28/03/ R16 and 8.2R5:es1 are removed from Server support compatibility matrix 28/03/ R1 and 8.2R6 are added to Server support compatibility matrix 2018 by Pulse Secure, LLC. All rights reserved 9

10 28/03/2017 Modified Pulse Workspace version to (UI: Server: ) in MDM support matrix. 28/03/2017 Modified ios Mobile client version from 6.2x to 6.3x 28/03/2017 Moved 9.3, 9.3.2,9.2.1,8.3 from Qualified to compatible in Device Platform support matrix. 07/04/2017 Modified Android Mobile client version from 6.2x to 6.3x 07/04/2017 Added devices HTC, LG, Xperia, in Android Qualified section 07/04/2017 Added devices HTC, LG, Xperia, in PWS Qualified section 07/04/2017 Removed 8.0R16 and 8.2R5:es1 are removed from Server support compatibility matrix and 8.3R1, 8.2R7, and 8.1R11 added 11/04/2017 Edited PWS Qualified devices section and modified UI and server version of mobile client 30/06/2017 Added 11.0 beta 2 under Compatible in Device Platform support matrix 30/06/2017 Added under Qualified in Device Platform support matrix 30/06/2017 Modified 8.1r9 to 8.1r12 for ios Under server support compatibility matrix 30/06/2017 Added 8.3R2 under Server Support Compatibility Matrix 30/06/2017 Modified PWS server version to Pulse One v2.0.0 (UI: Server: ) 30/06/2017 Updated Air watch version as under MDM support matrix. 10/09/ , added in Qualified Version under Device Platform Support Matrix 10/09/2017 Removed 11.0 beta 2 from Compatible version under Device Platform Support Matrix 10/09/2017 Added and in Compatible version under Device Platform Support Matrix 10/09/2017 Added 8.3R2, 8.2R9 in Qualified servers under Server Support Compatibility Matrix 10/09/2017 Removed 8.2R7 and 8.3R1 in Qualified servers under Server Support Compatibility Matrix 10/09/2017 Modified PWS server version to Pulse One v2.0.0 (UI: Server: ) 10/09/2017 Added iphone 7 under Compatible devices in Device Platform Support Matrix 10/09/2017 ios versions 8.3,8.2,8.1,8.0 are removed from Compatible versions under Device Platform Support Matrix. 10/09/2017 ios version is removed from Qualified versions under Device Platform Support Matrix 10/11/2017 Added under qualified android version 10/11/2017 Added 8.3R2, 8.2R9 and 8.1R12 under pulse secure gateway android section 10/11/2017 Added 6.5x mobile client version android 14/12/2017 Added 6.6x mobile client version 14/12/2017 Added 8.1 under mobile platform support 14/12/2017 Added 8.3R4 under PCS server version 14/12/2017 Safari Based provisioning supports in all ios versions removed from PWS support matrix 14/12/2017 Added Pulse One v2.0.0 (UI: Server: ) version under MDM solutions 11/04/2018 Added Pulse One v2.0.0 (UI: Server: ) and updated Moto 4, Honor 9i, Samsung A7, Samsung A7, Asus Zenphone 2018 by Pulse Secure, LLC. All rights reserved 1