UMCNO COMMUNICATION PLAN UMCNO VOICE COMMUNICATION. Internal:

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1 UMCNO COMMUNICATION PLAN UMCNO VOICE COMMUNICATION CODES AND TRAUMA ACTIVATIONS CISCO PHONE USE E- MAIL COMMUNICATION AT UMCNO DEPARTMENT PHONE LISTING UMCNO VOICE COMMUNICATION Internal: UMCNO has Cisco desk and wireless phones for use throughout the facility. To dial an internal extension, you will need to dial 2 plus the last 4 digit extension. External: To dial an external number on a Cisco phone, you will first need to dial 9 before dialing the number. On the red emergency phones, you just dial the number directly. Patient Rooms: Patient rooms have white analog phones. There are also blue interpreter phones available for use in patient rooms. You can dial an internal extension by dialing 2 plus the 4 digit extension. To dial an external number, you will first need to dial 9 before dialing the number. Personal Cell Phone Service There may be intermittent cell phone service interruption, particularly in the interior parts of UMCNO. We are working on a long- term solution to this issue. Methods for improving the use of personal cell phone communication Users are encouraged to use the WIFI network within the buildings to enhance functionality of their own personal mobile devices, if possible. Once connected to the WIFI network, e- mail and other applications on smart phones should function through WIFI. If you are on a Sprint or T- Mobile plan, WIFI calling and texted may be possible. If you need further assistance please find an IT representative with a blue vest distributed throughout the building for assistance, call 702- HELP or send an to UMCHelpDesk@lcmchealth.org.

2 CODES AND TRAUMA ACTIVATIONS For All Codes & Trauma Activations Dial Operator at or and state the following: Building (IPT, D&T, ACB) Department, if applicable Floor Tower (1, 2 or 3), if applicable Zone (ACB and Radiology only) Room number Your name Codes, rapid responses and trauma activations will be communicated first via overhead paging and then the Everbridge notification system to Cisco and Verizon Phones/Pagers by PBX Operators. Cisco Phones can only be utilized inside UMCNO Facility (D&T, ACB & IPT) Cisco and landlines use Cell phones dial Cisco phones cannot send or receive text message from cellular phones CISCO PHONE USE Cisco phones can be used inside UMCNO facilities only (D&T, ACB & IPT) Internal calls can be made with 5 digit dialing (2+four digit extension) To get an outside line, dial 9+ the seven digit number Cisco Phones cannot send or receive text messages from cellular phones. E- MAIL COMMUNICATION AT UMCNO Starting late Thursday, July 30, UMCNO will begin activating accounts on LCMChealth.org for UMCNO employees. All of the s, calendar information, contacts and notices in your current LSUHSC system will be in place in the new LCMCHealth.org account. This will include access to the global address list. The new address format will be: firstname.lastname@lcmchealth.org The address will match each users new login credentials of: firstname.lastname. If there is a duplicate name, the login credentials will be firstname.lastname, firstname.lastname2, etc. LSU staff and residents will continue to use their LSU accounts.

3 To access your from MS Outlook once your mailbox is activated from within UMCNO, simply open Outlook for the first time after you have successfully logged onto the network using your LCMCHealth logon credentials. It will auto configure your Outlook program using your credentials. (screenshot and example). Employees will use their existing passwords. Outlook Web Access: To access the web version LCMCHealth from a remote computer, use the following link: E- mail setup on mobile device: To access from your mobile device, configure your mobile device for Exchange . Type in your address in the format of: firstname.lastname@lcmchealth.org and use your existing password. Instructions per device will be located on the UMCNO U Drive in the UMC Move Binder folder. DEPARTMENT PHONE LIST Departments UMC UMC Fax MEDICAL EMERGENCY/CODES/FIRE, etc A Council President & CEO, Cindy Nuesslein Chief Academic Officer, Cathy Lazarus MD Chief Financial Officer, Lisa Napier Chief Nursing Officer, Denise Danna Associate Medical Director/ Interim CMO Peter DeBlieux MD Associate Medical Director Case Management, Michele Zembo MD SVP of Operations, Lisa Miranda VP of Operations, Jay Buras AVP of Operations, Christe Brewton VP Human Resources, Troy Bond (EXT 25000) Administration Reception Desk Anesthesia Bio Med Cardiology, Non- Invasive Case Management/Social Services Cath/Invasive Lab Chemotherapy- Outpatient

4 Communications Department Compliance Officer- Peggy Vicknair Conference Center Office Contract Management Dieticians, Clinical Emergency/Trauma Department Emergency Management Employee Health, Human Resources Endoscopy Enviromental Services (Crothall Healthcare) Executive Lead, Patient Experience, Angela David- Collins Facilities / Maintenance Department Work Orders Finance Chris Williams, Controller Meggan Murray, Asst. Controller Melissa Canale, Sr. Financial Analyst Andrew Chaplain, Sr. Financial Analyst Tyler Cocek, Sr. Accountant Chantell Johnson, Accounting Assst Sheila Aguilard, Accounts Payable Janice McKinney, Accounts Payable Kim Arceneaux, Accounts Payable Food Services (Aramark) House Supervisor Human Resources Department Infection Control Interim call Administration Reception Desk Information Technology Service IT Service Desk/Help Desk Infusion Services Laboratory Pathology Administration

5 Client Services/Patient Information Blood Bank Legal- Attorney John Cook Mail Room Marketing Material Management/CMS Medical Staff Office Neurodiagnostics Nursing Education Nursing: Emergency Department BH 2nd Floor Tower 2 BH 2nd Floor Tower 3 Controlled Access Acute Care 3rd Floor Tower 2 (Stroke/Neuro ) Acute Care 3rd Floor Tower 3 (Trauma/Ortho/Gen Surgery) Acute Care 5th Floor Tower 1 (Oncology/GYN) Acute Care 6th Floor Tower 1 (Isolation ) Acute Care 6th Floor Tower 2 (Cardiology/Telemetry) / / /3118/ / /3118 MICU TICU Staffing Office Surgical Services Operating Room Recovery Room/ PACU Pre- Admit Testing One Day Stay Sterile Processing Pastoral Care Patient Access Department (Bed Board, Scheduling, Admit Nurse) Patient Escort Pharmacy /

6 Project Management, Karen Arceneaux Quality Assurance Radiology /3166 ED Reading Room Rehab Services Inpatient Respiratory Security/Hospital Public Safety /4108 Secretary, Carla Jackson Trauma Ser. / Injury Prevention Department Westport Linen Services