Cisco 8945 IP Phone Quick Reference Guide
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1 Cisco 8945 IP Phone Quick Reference Guide University of La Verne: Networks and Unified Communications
2 How Do I? Solution: Tip Place A Call? Put a Call on Hold? Lift the handset and dial the number OR Press the NewCall softkey and dial the number OR Press the Redial softkey Press the Hold softkey buton. The call will display a paused symbol. To return to the call, press the Resume button A call on hold remains active even though you and the other party cannot hear each other. You can answer or place another call while a call is on hold. Adjust the Handset Volume? Adjust the Ringer Volume? Use the Speaker? Press the up or down Volume button when the handset is in use. Press the Save softkey to save your change Press the up or down Volume button when the handset is not in use (in the handset cradle). To Activate the Speaker: During a call, press the Loudspeaker button, then hang up the handset To switch from the speaker to the handset: Just pick up the handset To turn off the the speaker and hang up: Press the Loudspeaker button To adjust the speaker volume: Press the up or down Volume button when the speaker is in use. Press the Save softkey to save your change Note: as there is no hold music please keep the caller informed
3 How Do I? Solution: Tip: Operate the LCD Screen? Adjust the LCD Contrast? Use Voice Mail? Press the Navigation button to select (highlight) a menu item. Then press the Select softkey. OR Press the number key on your phone s dial pad that corresponds to the item number in that menu Press the Settings button. Select User Preference Select Contrast from the menu. Press Up or Down softkeys to set the desired contrast. Press the Save softkey to accept your changes. Set up voice mail: Press the Messages button on your Cisco IP Phone or dial 8700 and enter your PIN (24726) when prompted. Allows you to: Save a recorded name Set up a voice greeting Change your PIN or password Access voice mail: Press the Messages button or dial 8700 and follow the voice instructions Operating your phone s LCD screen is easy. Use the Navigation button, softkeys, and the keypad to make your selections. Tip: To exit out of a menu on your phone s LCD screen, press the Exit softkey. Tip: When you have one or more new voice messages, the red light on your phone s handset remains lit.
4 How Do I? Solution: Tip: View my Missed Calls? To view your call records: Your phone s LCD display will indicate if you have missed a call. Press the Directory button Select Missed Calls Or choose another list: Received Calls Placed Calls Use the Directories menu to view (and dial from) call records in your Missed Calls, Received Calls and Placed Calls directories Set Up a Conference Call? Do Not Disturb (DND) To dial from a call record: Step 1: Follow the steps above to open your Missed, Received or Placed Calls directory. Step 2: Use the Navigation button to select (highlight) a particular record. Step 3: If necessary, use the EditDial softkey to add digits to the front of the number. Step 4: Lift the handset or press the Dial softkey. While on the line with the first caller press the Conference button. Enter phone number, then press the Call softkey. When call to connects, press Conference button to connect the calls. You can repeat these steps until 8 total are in the call. Press DND softkey to turn on or off the ringer on the phone Note: Once the conference call initiator disconnects, no additional parties can be added.
5 How Do I? Solution: Tips: Transfer a Call? While on the line with the caller, Use Call Waiting? Forward All Calls press the Transfer button. Enter the phone number (using dialing plan format above). (Optional) Announce the caller when line is picked up Press the Transfer button To stop the transfer press the Cancel softkey. You can then try another transfer or return to the caller.. To answer the new call, press the Answer softkey. When you do so, the original call is put on hold. To return to the original call, select it (using the navigation pad) and press the Resume softkey. You can use the Hold and Resume softkeys and navigation pad to switch between calls To forward all of your incoming calls to another number: Step 1: Press the CFwdAll softkey. You will hear two beeps. Step 2: Enter the number to which you want to forward all of your calls. Enter the number exactly as you would if you were placing a call to that number. Step 3: After you enter the number, you will hear two beeps. The LCD screen displays a message confirming the number to which your calls are being forwarded. Use a Headset? Press the Headset button if you use a headset (It will glow green when activated) To answer a new call press the headset button again. At the end of the call press the headset button to disconnect. The phone will still be in headset mode ready for the next call. If necessary, press the Hold button to return to the original call. If you are on a call when another call comes in, you will hear a call waiting tone and see caller ID information on the phone s LCD screen. Note: To cancel call forwarding, press the CfwdAll softkey You can use call forwarding to send your incoming calls to another Cisco IP Phone or to a traditional analog phone. If call forwarding is active and there is no answer at the forwarded number (by a person, answering machine, or voice mail system), the call will be redirected to your voice mail system. To go back to using the normal handset press the headset button until the light goes off.
6 How Do I? Solution: Tips: Video Camera The built-in video camera on your Cisco Unified IP Phone allows you to make point-to-point video calls with another Cisco Unified IP Phones. The camera has a lens cover that protects the cameras lens Applications button Contacts button Hold button Message button Mute button Redial button Transfer button Video Mute button Call history Change ringtones Preferences Directory Holds Calls Automatically dials voice mail Lit red when on Redials call Transfers call Turns off your camera feed Lit red when on
7 Where to Find More Information The Network and Unified Communications should be your first point of contact if you have problems using your Cisco IP Phone. For training inquires contact Kristin Lewis at (x4344)
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Press the More key at anytime to scroll across if the feature you need is not visible.
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Polycom VVX500 Series IP Phone Reference Guide Dialing Your Phone Calling Features To dial phone number or extension Phone Views Speakerphone
TelNet OfficeEdge Complete Polycom VVX500 Series IP Phone. Reference Guide IP Phone/Calling Features Voicemail. Dialing Your Phone Calling Features To dial phone number or extension Lift handset and dial