Beyond Your Device. Control, Connect, Experience. BT GS Analyst and consultant call 2 July 2013

Size: px

Start display at page:

Download "Beyond Your Device. Control, Connect, Experience. BT GS Analyst and consultant call 2 July 2013"

Gavin Williams
6 years ago
Views:

1 Beyond Your Device Control, Connect, Experience BT GS Analyst and consultant call 2 July 2013

Agenda Welcome & situation in the market Neil Sutton, Vice President Portfolio Our solution Connect Jayne Smith, Senior Marketing Manager Our solution Control & Experience Our solution BT Advise Phil

2 Agenda Welcome & situation in the market Neil Sutton, Vice President Portfolio Our solution Connect Jayne Smith, Senior Marketing Manager Our solution Control & Experience Our solution BT Advise Phil Blincko, Global Practice, Head of Advise Connect BYOD Blueprints Colin Bannon, Chief Architect UK, EMEA and Global Commerce Tools for our sales force Jayne Smith Customer examples Neil Sutton Summary Neil Sutton Q&A 2

3 Beyond Your Device Welcome & situation in the market 3

are, whatever a network device to cope with smart devices Just 26% of employees recognise that using their device in a work context is a risk to company

4 CIOs are telling us they want to Create a network to cope with smart devices Smart device use has led to increase in bandwidth demand across 84% of organisations Give customers connectivity on my premises 32% of organisations plan to provide guest wi-fi access Provide secure access, wherever you Create are, whatever a network device to cope with smart devices Just 26% of employees recognise that using their device in a work context is a risk to company security Develop a cost-effective corporate policy corporate policy Badly managed BYOD could cost you about 33% more than a companyowned approach 1 1 Aberdeen Group BT GS Portfolio 4

5 In our view it s about Optimising your network to enhance employee and customer access Focusing on the information, not the device Using the device for work, not just bringing it to work A complete solution, not a single product Opening up the possibilities, not closing them down The barrier between business and consumer is beginning to come down people are going to become networked all the time, I think we are just at the beginning of this revolution. Ian Livingston, BT CEO, CNN Marketplace Europe, 2012 BT GS Portfolio 5

Behind every great device, you need a great network Control Define

what device they are using Connect Wireless networks that are fit

experience with easy access to information and applications With the

6 Behind every great device, you need a great network Control Define what people can access based on who they are, where they are and what device they are using Connect Wireless networks that are fit for purpose and keeping up with demand Experience A seamless experience with easy access to information and applications With the right control and connectivity you can deliver a great user experience on any device 6

7 Control Connect Experience Our complete solution Fit for purpose infrastructure Wireless infrastructure Apps for collaboration and cost reduction Identity and Access control Security for BYoD Control via Device and Application Management 7

Control Connect Experience What s included BT Advise Quick Start prepare your organisation for smart devices BYOD ready infrastructure BYOD Strategy & Planning BT Connect Global Managed Wireless LAN

8 Control Connect Experience What s included BT Advise Quick Start prepare your organisation for smart devices BYOD ready infrastructure BYOD Strategy & Planning BT Connect Global Managed Wireless LAN incorporating Guest access BT WiFi Location Services to personalise the experience (Cisco WLAN & MSE) 5.6m global hotspots Connect applications visibility & control of device performance In Q3, Acceleration for devices faster transactions, less bandwidth Identity & Access control with enhanced reporting, ensures that you only let in the people and devices you want, where and when you want them (Cisco ISE, Prime) BT Assure Secure Web ensures malware/ unsuitable content can t access an organisations network MobileXpress Cloud Secure provides secure remote access via the cloud New Mobile Device and Application Management services control access to apps and content One Voice Anywhere and Managed Mobility Expenses control mobile costs Bold = new 8

9 Beyond Your Device Our solution Connect 9

10 Connect Networks will have to change to support the introduction of smart devices both employees and guests. BYOD Ready Infrastructure Quick Start NEW BYOD Strategy & Planning Quick start Global Managed Wireless LAN incorporating Guest access NEW 5.6m Wi-Fi hotspots in 110 countries BT Wi-Fi Connect Control Experience Benefits Enable simple, affordable access Flexible coverage to deliver a more personal experience Self service provisioning, saving time and money 10

11 Beyond Your Device Our solution Control & Experience 11

Control Employees want to access corporate information on any device, wherever they are.

the cloud NEW Mobile Device Management & Mobile Application Management services NEW

Benefits Determine access to corporate resources by user, function and device Control

12 Control Employees want to access corporate information on any device, wherever they are. Identity & Access control with enhanced reporting NEW Secure remote access delivered via the cloud NEW Mobile Device Management & Mobile Application Management services NEW Assure Secure Web Managed Mobility Expenses One Voice anywhere Connect Control Experience Benefits Determine access to corporate resources by user, function and device Control simple access to corporate applications Increase productivity through self service applications 12

13 Experience Collaborative working increases productivity and make employees happier. Visibility and Control of device performance NEW Acceleration of applications on devices NEW One Collaborate Location based services to personalise the experience NEW Control Connect Experience Benefits Speed up decision making and improve productivity Reduce employee downtime Increase employee satisfaction 13

14 Beyond Your Device Our solution BT Advise 14

BYOD Advise approach Client BYOD journey Customer

BYOD thinking BYOD Strategy and Planning Quick Start

Start A report covering: The scope of impacts and

A report covering: 10 Module Assessment Rating and

15 BYOD Advise approach Client BYOD journey Customer Trigger based on their immediate need / maturity in BYOD thinking BYOD Strategy and Planning Quick Start BYOD Ready Infrastructure Network Assessment Quick Start A report covering: The scope of impacts and risks Short-term recommendations A strategic roadmap A report covering: 10 Module Assessment Rating and recommendations Linkage to BYOD Blueprints BT GS Portfolio 15

BYOD Strategy and Planning Quick Start A report and recommendations based on the collected material and

including: 1. An assessment of the scope of impacts and risks 2.

A high-level roadmap to plan the next steps of your BYOD strategy.

16 BYOD Strategy and Planning Quick Start A report and recommendations based on the collected material and information will help you determine the benefits and risks of using smart devices in your organisation, including: 1. An assessment of the scope of impacts and risks 2. Short-term recommendations to control your current mobile ecosystem 3. A high-level roadmap to plan the next steps of your BYOD strategy. BYOD s role in creating new business capabilities 84 per cent of IT managers think adopting a BYOD policy offers a competitive advantage and 27 per cent within that number believe the competitive advantage is significant (BT study 2012) BT GS Portfolio 16

17 BYOD network ready infrastructure Our ten-module assessment makes sure your organisation has enough capacity to handle BYOD. It also keeps your network safe and your costs down. We look at ten key areas and ask detailed questions that will give us insight into all infrastructure areas impacted by BYOD. BT GS Portfolio 17

18 Beyond Your Device BYOD Blueprints 18

BYOD Blueprints what are they? The BYOD Blueprints have been created to support our customers by providing best practice BYOD end to end design for UK and Global customer scenarios.

to focus on the customers unique requirements Provides clarity of options and the flexibility for customers to allow them to mix and match scenarios to match their needs easily BYOD Blueprints give

19 BYOD Blueprints what are they? The BYOD Blueprints have been created to support our customers by providing best practice BYOD end to end design for UK and Global customer scenarios. Making it easier for customers by providing integrated solutions with end to end multi product bundled designs Allowing BT to quicken speed and quality for design by improving reusability to allow BT to focus on the customers unique requirements Provides clarity of options and the flexibility for customers to allow them to mix and match scenarios to match their needs easily BYOD Blueprints give customers confidence that all components which make up a complex BYOD picture (LAN,WAN, Security, Hardware, Scalability etc) can be supported end to end Improve customer satisfaction by ensuring every deal represents the best architecture possible in terms of cost features and delivery. There are 26 BYOD Blueprints covering a range of BYOD scenarios. A pre-designed set of BYOD Blueprints to allow BT to be agile but focused for our customers BT GS Portfolio 19

BYOD Blueprint 12 Corporate Central Breakout approved architecture Standard Features: Provides Corporate users access to the corporate network. Access to internet and internal traffic.

20 BYOD Blueprint 12 Corporate Central Breakout approved architecture Standard Features: Provides Corporate users access to the corporate network. Access to internet and internal traffic. Allows corporate access policies to be enforced. Uses ISE and Active Directory to authenticate users. Multiple sites streaming back to data centre. Self registration of devices (lower management costs). RSA allows use of authentication tokens. Uses MDM to manage device configuration and applications enforcing corporate policy. Portfolio Products: LAN Connect (UK or Global) BT Enterprise Mobility, BT MDM BT Assure Web Security BT Assure Managed Firewall Design Patterns Referenced Service Design Patterns Referenced Systems Design Patterns Referenced 20

BYOD Blueprint 20 Corporate Guest FlexConnect HVPN approved architecture Standard Features: Provides visitors with internet access controlled by the corporate entity.

21 BYOD Blueprint 20 Corporate Guest FlexConnect HVPN approved architecture Standard Features: Provides visitors with internet access controlled by the corporate entity. Overlays customer s corporate WiFi network but doesn t touch customer network. ISE provides Portal for authentication. Prime manages user database. Use where customer already has WiFi infrastructure. Uses FlexConnect to distribute corporate traffic directly from access point. Access points managed by central controller. Portfolio Products: LAN Connect (UK or Global) Internet Connect (UK or Global) BT Assure Secure Web Design Patterns Referenced Service Design Patterns Referenced Systems Design Patterns Referenced 21

22 Beyond Your Device Tools for our sales force 22

23 Tools to help engage with customers App Catalog Solution sales kit Virtual Showcase Beyond Your Device Customer Research Blog Posts 23

How we are making it easier from quote to order and delivery We have implemented a one stop shop for quote to order: Advice to ensure the right BYOD Blueprint is selected Coordinating wireless LAN

24 How we are making it easier from quote to order and delivery We have implemented a one stop shop for quote to order: Advice to ensure the right BYOD Blueprint is selected Coordinating wireless LAN surveys Engaging technical advisory service support Obtaining pricing Producing and submit order documentation. We have provided pricing guidance for simple solutions and budgetary quote guidance for WLAN An online sales tool navigator to point teams to the relevant sales tools Sales enablement programme, including a global team of >100 evangelists Enablement programme for project delivery directors to smooth the delivery process BT GS Portfolio 24

25 Beyond Your Device Customer examples 25

BT Advise case study Our BYOD consulting engagement in APAC has provided a success story we are taking to other clients Situation A brewery located in Selangor is aggressively adopting smart devices

26 BT Advise case study Our BYOD consulting engagement in APAC has provided a success story we are taking to other clients Situation A brewery located in Selangor is aggressively adopting smart devices across the business to enable greater productivity and efficiency among its staff and distributors to penetrate new customers and increase sales, manage brand integrity, as well as streamline logistics. Proposal Our consultancy process will allow you to build a step by step guide to successfully introducing smart devices, We will help with designing a network to meet new connectivity requirements, whilst controlling devices and access, all with solutions to help you manage your costs. Benefits The project led a cross functional team through scenario envisioning that revealed a new way of working based on mobility and the opportunities and risks. We also helped them identify transformation using applications to improve business enablement leveraging smart devices, as well as security strategies to address the risks. The outcome was a comprehensive BYOD policy for corporate and employee owned devices and a thoughtful roadmap that will guide them through the change from the current environment. BT GS Portfolio 26

27 Beyond Your Device Summary 27

Why BT We are a leader in Gartner, Global Network Service Provider Magic Quadrant, 2013 BT LAN Connect Global support 1,000 customers LAN Infrastructure globally BT Connect available in 197 countries

28 Why BT We are a leader in Gartner, Global Network Service Provider Magic Quadrant, 2013 BT LAN Connect Global support 1,000 customers LAN Infrastructure globally BT Connect available in 197 countries We are a market leading service provider for our Connect Applications portfolio, 6,000 managed endpoints in 90 countries We can reduce voice, mobile and roaming costs by 45% with One Voice anywhere Our secure networking experience includes monitoring more than 300,000 customer devices from our 12 Security Operations Centres around the world We provide secure mobile access in more than 150 countries We have 5.6 million Wi-Fi hotspots across 110 countries We are only one of four Global certified Cisco Partners, with 1,525 certified people. 28

We make it work We make networks work for you wherever you are in the world We make it work so you get the best performance and value from your network whatever you need We make it

29 We make it work We make networks work for you wherever you are in the world We make it work so you get the best performance and value from your network whatever you need We make it work for you, with a choice of delivery, market leading vendors and commercial options We make it work for the future to give our customers a roadmap for consumerisation. BT GS Portfolio 29

30 In our view it s about Optimising your network to enhance employee and customer access Focusing on the information, not the device Using the device for work, not just bringing it to work A complete solution, not a single product Opening up the possibilities, not closing them down The barrier between business and consumer is beginning to come down people are going to become networked all the time, I think we are just at the beginning of this revolution. Ian Livingston, BT CEO, CNN Marketplace Europe, 2012 BT GS Portfolio 30

31 Q & A 31

32 Thank you 32

Perfect Balance of Public and Private Cloud

Perfect Balance of Public and Private Cloud Delivered by Fujitsu Introducing A unique and flexible range of services, designed to make moving to the public cloud fast and easier for your business. These