BlackBerry User Training. Sheila Schwartz and Colleen Rhodes January 27, 2011

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1 BlackBerry User Training Sheila Schwartz and Colleen Rhodes January 27, 2011

2 What BlackBerry are you using today? Bold 3G+ Torch 3G+ Curve2 CDMA Tour CDMA

3 Agenda Basic Navigation Customizing your BlackBerry Tips, Tricks & Shortcuts Advanced Functions

4 Basic Navigation

5 Answer/Send/Call Menu Track Ball/Track Pad Back/Escape On/Off/End Call

6 Phone Features To Place a call: Enter phone number Press green button to begin call. or Open Address Book Select Contact to call. You will be prompted if more than one number has been provided for the Contact. Press the red End button to hang up.

7 Setting up Automatic Voic Hit Green answer key Hit BlackBerry Menu key Select Options (or shortcut O ) Select Voic to program your Access Number For Regular Voic Access Number: 1(10 digit cell#) Password: <n><n>7<n>(4digit password)# Example Access Number: Password: PP7P1234# For Combined Voic Access Number : xxx-6245 Password: <n><n>#(10digit landline#)<n>(password)# Example Access Number: Password: PP# P1234#

8 Check Your Voic Select the Phone icon from the main menu. Click the Menu key and select Call Voic OR Press and hold 1 key. Out of Province Call your cell number (ie ) and then press 7 when your message starts. You will be asked to enter your password and then follow the prompt to go through your messages.

9 Speaker Phone Answer a call by pressing green key. To use speaker phone, press $ To view other applications, press escape Select the app, , calendar, etc. To switch off speaker phone, press $ again. End call by pressing red end key.

10 Muting during a call To mute a call, press top right side of BlackBerry To un-mute, press it again.

11 Locking Your BlackBerry Reason to Lock your phone Corporate Security policy To avoid Pocket/Purse Dialling. How to Lock your BlackBerry Click and hold the letter A On Home Screen, go to Lock icon On top of device, press left hand side Please be aware You have 10 chances to properly enter password. After 10 th incorrect attempt, device will clear personal data and reset Under General Settings, you can set the lock timeout (may be set by company policies for BES users).

12 Customizing your BlackBerry

13 Owner Information Go to Options wrench from Home screen. Select Owner. (Press letter O ) Enter your contact information. Save your changes. You only need to enter this info once.

14 Moving and Hiding Applications Highlight the application. Press the Menu key. Select Move, then move to new location, then hit trackball/pad OR Select Hide, then trackball/pad Note: You can move to folders etc. To reset Click Menu Click Show All

15 Setting up Custom/Advanced Profile Choose Profile/Sounds Allows you to quickly change notification settings (Loud, Vibrate, Quiet, Normal, Phone Only, Off). Custom/Advanced Scroll to Custom Profiles C or Advanced Profiles A Choose Add Custom Profile Fill in prompts. Choose ringtone for each type of applications (Phone, Message, Text) On most BlackBerry s, Press letter Q to switch between profiles.

16 Convenience Keys Left convenience key is preset for Voice Dialing Right convenience key is preset for Camera To change Go to Options wrench Scroll to screen/keyboard Scroll to Right/Left side convenience key Choose the application you want.

17 Contacts Click Contact icon Click Menu to: Adding Contacts New Contact (or type A ) To custom Sort or view, go to Options, General Options To Edit, highlight contact, click menu, choose edit. Tips Always enter Birthdays & Anniversaries can be saved under Edit Contact.

18 Speed Dial List Set up a speed dial for a contact 1. From the Home screen, press the Send key. 2. Press the key> View> Speed Dial List 3. In the Speed dial Numbers list, click an unassigned key. 4. Click a contact. 5. If necessary, click a phone number for the contact.

19 Other Option Settings Auto On/Off Set automatic on and off times for your device. Screen / Keyboard Set the screen font size, backlight timeout, default backlight brightness, key tones, and LED indicator. Bluetooth (such as headset) Go to Manage Connections, Setup Bluetooth (follow directions of Bluetooth device)

20 Tips, Tricks & Shortcuts

21 /Text Messages You can combine all your /sms messages into one view. Click Menu, Options, General Options, Scroll to SMS and Inboxes. Choose Combined. How to Reply R, Forward F, Delete D. Delete all messages prior to date Select the day, click the trackball/pad select Delete Prior. Use the SHIFT key to select multiple messages.

22 Message Shortcuts Filtering Messages ALT-I for Incoming messages. ALT-P for Phone logs. ALT-S for SMS text messages. ALT-O for Outgoing messages. Shortcuts T moves to the top of the list. B moves to the bottom of the list. N moves to the next day. P moves to the previous day. SPACE pages down. To select multiple messages. Use the SHIFT key. Alt SHIFT SHIFT

23 Calendar Calendar is wirelessly synchronized to your BlackBerry device. (BES only) See either daily, weekly, or monthly view of your calendar. Shortcuts D to view Day W to view Week M to view Month SPACE or N Move to next day/week/month SHIFT-SPACE or P Move to previous day/week/month Calendar Options Change default reminder Start/End of Day times

24 Quick Reboot = Alt, Shift, Delete vs Battery Pull

25 Reduce Screen Brightness Options > Screen\Keyboard Reduce Backlight Timeout Options > Screen\Keyboard Set Auto On/Off Times Options > Auto On/Off Extending Battery Life Turn Wireless Off In a bind, turning off the wireless connectivity can preserve battery life. Charge on AC Power or USB Cable You can charge the device by connecting it via the USB cable to your computer, however a charge via AC power is faster.

26 Advanced Functions (doesn t mean hard)

27 Making a Conference Call While on a call, press menu button. Click Add Participant Select person in address book you want to call, or dial number You will hear dial tone, then ringing. When person answers, click menu Choose Join Conference You will all be connected.

28 Reading Attachments You can view many types of Image files: TIF, JPG, GIF, PNG, BMP PDF files Microsoft Office files: DOC, DOT, PPT, XLS How to open and view: Highlight 1 attachment or Click Menu Select Open Attachment Depending on how large file is, it could take a few minutes to download. (You will see a checkmark) Tip to read Pdf s or PowerPoint. Click menu, View Text

29 BlackBerry Messaging Text/SMS/MMS Text or Multi Media messages (pictures/video) sent to a mobile device The device s assigned telephone number is used as the address. Limited to 140 characters PIN Text is red. BlackBerry to BlackBerry only. To find PIN, Options, Status Or Compose , type mypin in subject line. BlackBerry Messenger Similar to MSN Leaves message trail

30 Surfing the Internet Internet Browser can be used to view web pages on the Internet. Pages optimized for BlackBerry work best (ex. Rbc.mobi, Globe & Mail) Note: On 3G+ you can simultaneously be on the phone and surf the net.

31 Setting Out-of-Office Alert Go to Messages Click Menu, then Options Click Settings or Preferences Scroll to Use out of office reply: Choose Yes Type in message. Click Menu, then Save

32 Tasks, MemoPad, VoiceNotes Tasks are like a job jar Automatically updates your calendar MemoPad allows you to keep track of things, goals, lists, reminders. VoiceNotes allows you to leave yourself a quick verbal message. Can be forwarded as an , MMS, or BlackBerry Message.

33 BlackBerry App World SaskTel Applications 1. Rider App 2. Mysask T-nine

34 Thank you!

35

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