VOCALYST. March Simply Smarter Communications

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1 VOCALYST March 2011 Simply Smarter Communications

2 Contents What is Vocalyst? Does the Market need it? Target Audience Using Vocalyst Features: SMS RSS Feeds Social Media (Twitter, Evernote) Out of Box Experience Competitive Landscape Launch Details The Future for Vocalyst 2

3 Vocalyst? Explained Simply Smarter Communications

4 4

5 A Bright Idea Human + Technology = Successful communication 5

6 What is Vocalyst Think of Vocalyst as a personal assistant built into your M1100 headset. When you want to do something and you need to be hands free, simply call Vocalyst using voice commands, say you want to do and it gets done. Best of all, you can access this service in your local language 6

7 What is Vocalyst? A new, simple 3 step system to make communicating more efficient when you re on the go 7

8 What is Vocalyst? 1. A Voice Service integrated with Plantronics Headsets Voice commands for , reminders, Facebook etc. Available with M1100 Call Vocalyst to access the service once registered 2. An application for smartphones Blackberry and Android Reads incoming text messages while connected to headset Sends I m driving reply automatically when app is activated Integrates with voice service (device contacts)

9 M1100

10 M1100 UP TO 7DAYS STANDBY 9G WEIGHT Dedicated Voice Button UP TO 4HRS TALKTIME What Makes it Different? 3 Mics for superb noise cancelling performance A2DP stream stereo, GPS and Podcasts Voice Commands Extensive Voice Alerts iphone Battery meter On/Off switch to preserve battery life Excels in receive performance Hands free call answering M1100 is the only headset to offer 1 year free Vocalyst service When combined with the Vocalyst voice and text service, the headset yields a practically magical, nearly hands free user experience. ( ) 10

11 Market Need. Explained Simply Smarter Communications

12 Smartphone users are the heaviest buyers of hands free products.. WW smartphone shipments rose 30% YOY, record 53M units in Q4 09 Smartphone shipments for 2009 grew at a 15% rate, amid the global recession In 2009, smartphones represented approximately 15% of all mobile phones

13 .and they use those products while travelling Situations Where Use Hands Free Accessories Because in most countries there is legislation which penalises drivers for using their mobile. In Your Car Driving For Errands/Social Reasons While Traveling In Your Car Driving To/From Work 44% 44% 42% While Out Shopping/Running Errands While Walking To/From The Office 19% 14% While At Home 14% While Working At Your Desk 12%

14 Don t text whilst driving Stay safe and legal while you get the most out of your smartphone. Never miss an, have it read as soon as it arrives and send an automatic reply I m driving at the moment. Your text was read to me by Vocalyst

15 3 Reasons to Use Vocalyst? 1 Be productive Be productive and stay connected while on the move Use your voice to communicate, organise, send reminders and update your social space 2 Drive Safely Stay safe and drive within the the move Hands fee and Eye free , SMS 3 Do More Do more with your headset Think of it as an assistant within your headset 15

16 Vocalyst is ideal for. They use social media ( as a way of making their world portable. Now they can enter that world with voice, when their hands are not free to do the talking. The Social Networkers They are always out and about but never without their smartphone, which links them to their business and social life. Mobile Professional They are knowledge based workers who rely heavily on voice. They work anywhere, anytime and need a headset to rise to the challenge. 16

17 Vocalyst Features. Explained Simply Smarter Communications

18 Vocalyst: Basic Plan Free for 1 year only with the M1100

19 SMS Explained 1. Have your read aloud to you 2. Let the Vocalyst App reply to your text messages with I m driving at the moment. Your text was read to me by vocalyst 3. Initiate text messages by upgrading to the Vocalyst Pro version for an additional $3 pcm 19

20 Explained Don t waste a second have your read to you when your on the go. Send a quick or provide a instant reply even when you are out and about. Your will be delivered as an audio file to the recipient. And you will receive a copy of the audio file too! 20

21 RSS Feeds Explained News Sports Finance English French German Spanish Guardian Telegraph Daily Mail The Times The Independent Guardian Telegraph Daily Mail The Independent Guardian Telegraph Daily Mail The Independent Le Point Le Parisien Le Figaro: Le Monde L echo Abitibien Cyber Presse Le Point Le Parisien Le Figaro Le Monde L echo du nord Cyber Presse Le Point Le Parisien Le Figaro Investir La Tribune Le Monde Economie Cyber Presse DW World (Int l) DW World (DE) Bild Express DW World Bild Express DW World Express El Pais (Spain): El Pais (US) El Pais (US) ABC (Spain) ABC (Int l) CNN Mexico CNN Chile El Pais ABC AS.com EL Pias ABC Weather Local setting Local setting Local setting Local setting 21

22 Social Media Explained Your Facebook updates and tweets are delivered as audio files to your and pages, which are personalised with the sound of your voice Tweet and you ll be heard literally! The ultimate Facebook signature your voice. 22

23 Social Media Packages Explained FEATURE Post as Audio File Post as audio with transcribed text Listen to updates Basic Package Pro Package 23

24 Vocalyst Pro The main 3 advantages for the Pro Version: 1. Convert your voice to text 2. Control your calendar 3. Send an SMS 24

25 Out of Box Experience. Explained Simply Smarter Communications

26 Getting Started Activation & Language Update Logon to the myheadset webpage and use the USB charger to: 1. Specify your preferred language for voice alerts/commands 2. Select your country of residence to ensure you dial a local number

27 Getting Started Account Settings 1. Go to plantronics.com/myheadset and type in your unique 10 digit activation code 2. Click on the Activate 3. Customise Account Settings Get welcome and when registered

28 Home Page Users can see a list of all the applications available to them: Simple set up: 1. Click on settings and select from the options given.

29 Quick Reference Guide Users will also be able to see a full list of commands. If there not sure how to instruct Vocalyst to do something, they can find out on the quick reference section on the vocalyst webpage.

30 Supporting the End User Simply Smarter Communications

31 Typical Support Issues We expect most issues to come by but here are typical issues: Activation problems (can t find, lost code) Login problems (can t log in) Setup problems ( setup, contacts) Account and billing queries General queries: can I, how do I

32 Vocalyst Support Process CUSTOMER QUERY Support Team

33 Self Support with FAQ All your questions pre empted all 75 of them. 33

34 Competitive Landscape. Explained Simply Smarter Communications

35 Contender I Compatible: Motorola Finiti, CommandOne & Roadster devices Language Capability: English (US) Best Feature: Customise the automatic reply Biggest limitation: You can only reply to an SMS, not instigate one Reviews: Poor. Used to only work once in a while, now it doesn't read any texts. I've tried almost everything and can't get it to work 35

36 MotoSpeak: Overview 36

37 Contender II Compatible: ERA and Icon Language Capability: English, Spanish, French,German Best Feature: A Dial App allows you to change the audio for voice alerts and reads the caller ID Biggest Limitation: You can only have 1 Audio App and 1 Dial App loaded at a time. Reviews: The Dial and Voice Apps are gimmicky * and My Talk wouldn t work with Android 2.0 * jawbone icon/ 37

38 My Talk Overview Vocalyst Vocalyst II My Talk SMS text Listen Listen/Send X Smartphone Application Listen/Send Restrictions None None None Platform Android > 2.0 Blackberry Android > 2.0 Blackberry Android > 2.2 Blackberry Dial Services (Any Phone) Listen/Send Listen/Send Services Audio Reminders Twitter/Evernote Audio Reminders Facebook/Twitter/Evernote *Dial2Do account required X* *Dial2Do account required RSS Feeds News/Sports Finance/Weather News/Sports Finance/Weather Language Support Voice Commands English, French, German, Spanish English, French, German, Spanish X* *Dial2Do account required (English only) Voice Alerts English, French, German, Spanish English, French, German, Spanish English (x12 variations), German, Spanish 38

39 The Official Launch. Explained Simply Smarter Communications

40 3 Stage Launch 1 Channel Launch All your questions answered What is vocalyst, who is it for and why should we stock it? 2 Press Release The official press release will introduce the new vocalyst service with Plantronics latest headset 3 In Stores The M1100 vocalyst headset will be available to purchase in store & online helping you get the most out of your long summer days 17 th May th June nd July

41 The future with Vocalyst Simply Smarter Communications 41

42 The Future: Vocalyst Future Updates for the service Free For Life of product Mobile centric activation & setup Listen and send SMS on Basic on And. & BB Access to Corporate on And. & BB Manage whispering Improved voice recognition and transcription

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