Number: Passing Score: 825 Time Limit: 120 min File Version: Vendor: Cisco. Exam Code:

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1 Number: Passing Score: 825 Time Limit: 120 min File Version: Vendor: Cisco Exam Code: Exam Name: Business Edition 6000 for Account Managers (BE6KAM) Version:

2 Exam A QUESTION 1 Which two business impacts do Cisco collaborative technologies bring into employee innovation? (Choose two.) A. scale workforce expertise with the organization B. reduce sales cycle time C. accelerate time to market D. unify the supply chain and partnerships E. reduce complexity and control costs Correct Answer: AD /Reference: Business Edition 6000 for Account Managers (BE6KAM) PEC Training Business Value of Collaboration QUESTION 2 Which four are advantages of a Cisco end-to-end architectural approach? (Choose four.) A. enhanced security B. multiple protocols C. any end-user device D. multi-vendor E. consistent experience F. limited availability G. unified policies Correct Answer: ACEG /Reference: Business Edition 6000 for Account Managers (BE6KAM) PEC Training Who Delivers Better Business Agility QUESTION 3 Which three midmarket business situations bring the best opportunities for Cisco business Edition 6000 implementation? (Choose three.) A. businesses with an existing IP-based PBX deployment B. businesses with an aged TDM phone system implementation C. businesses that recently merged with or were acquired by a large enterprise D. businesses with an existing phone system maintenance contract expiring E. businesses that are moving their headquarters office F. businesses that are changing their primary type of business Correct Answer: CDE /Reference: Business Edition 6000 for Account Managers (BE6KAM) PEC Training Opportunities in the Midmarket Segment

3 QUESTION 4 Which four application layers comprise the Cisco Collaboration Architecture? (Choose four.) A. Unified Access B. Unified Communications C. Unified Computing D. Customer Collaboration E. Collaboration Applications F. Cisco TelePresence Correct Answer: BDEF /Reference: Business Edition 6000 for Account Managers (BE6KAM) PEC Training Value Proposition QUESTION 5 When selling a Cisco Business Edition 6000 solution to a customer that plans to upgrade from an old voice collaboration solution, which three of these are some of the key messages that you would need to present to the customer? (Choose three.) A. Cisco Business Edition 6000 brings all collaboration functionalities on one single server. B. Cisco Business Edition 6000 reduces the risk of outdated technology and reduces dependency on service providers. C. Cisco Business Edition 6000 simplifies collaboration management by introducing a dedicated IT team that is focused on only the collaboration solution. D. Cisco business Edition 6000 lowers collaboration solution costs and the costs of adding new users and functionalities. E. Adding additional collaboration applications can simply be done by adding additional Cisco UCS C-Series servers into the network. Correct Answer: ABD /Reference: QUESTION 6 In which two ways does Cisco Business Edition 6000 deployment mitigate and reduce the business risk? (Choose two.) A. The end-to-end Cisco collaboration solution eliminates the risk of other vendor applications and devices not being supported. B. Cisco Jabber uses a consistent user interface on all devices. Changing devices does not impact user acceptance.

4 C. Cisco Collaboration Architecture supports all major operating systems and devices, minimizing the risk of a device not being supported. D. Cisco proprietary communications protocols mitigate the risk of interoperability with other vendor collaboration devices. Correct Answer: BC /Reference: QUESTION 7 Which three of these are operational benefits of Cisco Business Edition 6000 virtualization? (Choose three.) A. time savings through easy platform management B. reduced risk through the Cisco open architectural approach C. multiple management platform support D. reduced costs through integrated management and scalable platform E. reduced costs through support for traditional TDM-based voice systems F. reduced risk through each application running on a separate physical server Correct Answer: ABD /Reference: Business Edition 6000 for Account Managers (BE6KAM) PEC Training CBE6000 Operational Benefits QUESTION 8 Which two statements are true when comparing Cisco and Microsoft unified communications solutions? (Choose two.) A. Microsoft Lync is free. Licenses are included in other Microsoft bundles, so no incremental costs are required to deploy the full collaboration solution. B. Only Cisco can offer an entirely end-to-end collaboration solution. C. Both Cisco and Microsoft provide award-winning, 24-hour, around-the-globe technical support for a complete set of collaboration solutions. D. Cisco Jabber ensures the same user experience on any device and any operating system. Correct Answer: BD QUESTION 9 Which endpoints and clients are supported on applications that are included under the Cisco Business Edition 6000 umbrella? A. all Cisco voice and video endpoints except Cisco TelePresence room systems B. all Cisco voice and video endpoints except Cisco TelePresence EX Series and Cisco TelePresence EX Series and Cisco Telepresence room systems C. all Cisco voice and video endpoints except Wi-Fi endpoints D. all Cisco voice and video endpoints

5 Correct Answer: D /Reference: Business Edition 6000 for Account Managers (BE6KAM) PEC Training Supporting How You Want to Work and Interact Cisco IP Endpoint and Client Portfolio QUESTION 10 Which application adds advanced video conferencing capabilities to Cisco Business Edition 6000? A. Cisco Unified Communications Manager B. Cisco Unified Communications Manager IM and Presence C. Cisco VCS D. Cisco Unity Connection Correct Answer: C /Reference: Business Edition 6000 for Account Managers (BE6KAM) PEC Training Advanced Video Offer QUESTION 11 Which server virtualization technology is used with Cisco Business Edition 6000 to support multiple applications running on the same physical server? A. Microsoft B. Citrix C. VMware D. Cisco Correct Answer: C /Reference: Business Edition 6000 for Account Managers (BE6KAM) PEC Training QUESTION 12 Where in the value chain do collaboration architecture solutions bring the highest value to businesses? A. In human resources management processes B. Infrastructure C. In logistics processes D. Within core business processes Correct Answer: D /Reference: Business Edition 6000 for Account Managers (BE6KAM) PEC Training Relevance of Collaboration QUESTION 13 Which three of these are market trends that drive the need for an improved, more efficient collaboration

6 experience? (Choose three.) A. automated order processing B. conducting business globally across several or all time zones C. effective HRM system D. work anywhere, anytime, any device E. inventory management F. cloud services and social media Correct Answer: BDF QUESTION 14 Management style is a key factor in effective collaboration. How does management style affect and help create a collaborative culture in an organization? A. It ensures higher quality and performance. B. It makes collaboration easy and natural. C. It stores information logically. D. It establishes collaboration as a corporate behavior. Correct Answer: D /Reference: Business Edition 6000 for Account Managers (BE6KAM) PEC Training QUESTION 15 Which three collaboration mechanisms increase customer satisfaction? (Choose three.) A. attractive TV advertisements B. variety of customer communication channels C. flexible, enhanced customer service processes D. effective mail and communication E. frequent phone communication F. ability to access customer data from any device, anywhere Correct Answer: BCF /Reference: Business Edition 6000 for Account Managers (BE6KAM) PEC Training Customer Success and Stickiness QUESTION 16 Which statement best describes the Cisco collaboration architecture? A. It is a collaboration framework designed to integrate the existing collaboration functionalities of a customer with Cisco network infrastructure. B. It is a collaboration framework designed to support the collaboration needs of a typical large enterprise. C. It is a flexible collaboration framework designed to support any customer and any user collaboration needs.

7 D. It is a flexible network framework designed to enable integration with the collaboration requirements of a customer. Correct Answer: A /Reference: QUESTION 17 Which value does the Cisco Business Edition 6000 bring to midmarket businesses? A. adding video collaboration capabilities on top of the existing telephony system B. co-location with the existing telephony system C. advanced collaboration functionalities on a single server D. enhanced collaboration functionalities by adding only a few additional servers Correct Answer: C /Reference: QUESTION 18 Which Cisco Unified Communications application provides voice messaging capabilities with Cisco Business Edition 6000? A. Cisco Unified Communications Manager B. Cisco Unified Presence C. Cisco Unified Contact Center Express D. Cisco Unity Connection E. Cisco Unified Attendant Console Correct Answer: D /Reference: QUESTION 19 Which Cisco Unified Communications application is designed to provide enhanced customer care capabilities with Cisco Business Edition 6000? A. Cisco Unified Communications Manager B. Cisco Unified Presence C. Cisco Unified Contact Center Express D. Cisco Unity Connection E. Cisco Unified Attendant Console Correct Answer: C

8 /Reference: Business Edition 6000 for Account Managers (BE6KAM) PEC Training Customer Care Deployment Models Answers shown on slide are hunt group, attendant console, and contact center express QUESTION 20 Which three Cisco Unified Communications and Collaboration applications are part of a basic Cisco Business Edition bundle? (Choose three.) A. Cisco Unity Connection B. Cisco Unified Provisioning Manager Business Edition C. Cisco Unified Attendant Console D. Cisco Unified Communications Manager E. Cisco Unified Contact Center Express Correct Answer: ABD /Reference: Business Edition 6000 for Account Managers (BE6KAM) PEC Training CBE6000 QUESTION 21 In which three ways does Cisco accelerate the adoption of advanced collaboration tools? (Choose three.) A. With scalable collaboration deployment options B. By supporting business-to-business and business-to-customer collaboration capabilities C. With enhanced core network infrastructure functionalities D. By introducing Cisco data center unified computing functionalities to support collaboration requirements E. By enabling Cisco end-to-end collaboration deployments F. With cost-effective collaboration and business video solutions Correct Answer: ABF /Reference: QUESTION 22 Which two statements are true about Cisco Validated Designs and Smart Business Architectures? (Choose two.) A. Cisco Smart Business Architecture is a blueprint for delivering the three Cisco architectures in a modular approach. B. Cisco Smart Business Architecture guides are available for enterprise-size deployments only. C. Cisco Validated Designs are end-to-end designs that are well-tested and fully documented. D. Cisco Validated Designs provide proven design solutions that include only Cisco products, thus ensuring single vendor solutions. Correct Answer: AC /Reference:

9 QUESTION 23 Cisco Business Edition 6000 efficiently supports BYOD deployments. Which three top-of-mind business imperatives are related to BYOD? (Choose three.) A. work anywhere B. content and device explosion C. device flexibility D. cloud services E. complex deployments F. trust at a distance G. dispersed workforce Correct Answer: ACF /Reference: Business Edition 6000 for Account Managers (BE6KAM) PEC Training Business Priorities for Midmarket Companies (in audio personal factors are related to byod) QUESTION 24 In the Cisco Business Edition 6000 sales cycle, mapping the solution and its business benefits to the business initiatives is of essential importance. Where in the sales cycle does this mapping typically occur? A. when gathering information about the buying center and customer vision and strategy B. when proposing the Cisco Business Edition 6000 solution C. when identifying the potential customer risks D. when preparing the proposed Cisco Business Edition 6000 solution Correct Answer: B /Reference: QUESTION 25 Which Cisco Unified Communications and Collaboration deployment option best fits the on- premises midmarket businesses with 500 to 1000 users? A. Cisco Hosted Collaboration Solutions B. Cisco Business Edition 3000 C. Cisco WebEx Cloud D. Cisco Business Edition 6000 Correct Answer: D /Reference: Business Edition 6000 for Account Managers (BE6KAM) PEC Training Addressing Midmarket Business Needs QUESTION 26

10 In which two ways does Cisco Business Edition 6000 protect its investment for midsize businesses that will grow to become enterprise businesses with more than 1000 users in the future? (Choose two.) A. Cisco Business Edition 6000 virtualization B. simplified Cisco trade-in options for servers and endpoints C. functionalities and endpoints that are supported in both Unified Communications solutions D. Cisco Capital financing Correct Answer: AC /Reference: QUESTION 27 Which client that is packaged with the Cisco Business Edition 6000 lets you access presence, IM, voice, video, voice messaging, desktop sharing, and conferencing services from any device? A. Cisco AnyConnect client B. Cisco Jabber client C. Cisco WebEx Messenger client D. Cisco Unified Personal Communicator client Correct Answer: B /Reference: : (slide 15) QUESTION 28 Among the many benefits and differentiators of Cisco Business Edition 6000 is its business scalability. Which three Cisco Business Edition 6000 characteristics contribute to its business scalability? (Choose three.) A. deployment flexibility with unified provisioning B. server redundancy and Unified SRST C. reduced carbon footprint D. increased agility and investment protect E. rapid return on investment F. high availability G. solution growing with company growth Correct Answer: DEG /Reference: Business Edition 6000 for Account Managers (BE6KAM) PEC Training CBE6000 Virtualization QUESTION 29 Which Cisco online tool is designed to help Cisco partners quickly generate a bill of materials and estimate pricing for Cisco solutions, addressing the needs of small to midsize customers?

11 A. Cisco Dynamic Configuration Tool B. Cisco Unified Communications Sizing Tool C. Cisco Order Status Tool D. Cisco Quick Pricing Tool Correct Answer: D /Reference: : QUESTION 30 Which three of these are business benefits of Cisco Business Edition 6000 virtualization? (Choose three.) A. faster return on investment through server consolidation B. applications deployed across multiple physical servers C. fixed solution aligned with fixed business strategy D. easy installation and upgrade E. single physical server deployment F. support for third-party management platforms Correct Answer: ADE /Reference: QUESTION 31 Which four are Cisco competitors in the area of unified communications and collaboration? (Choose four.) A. HP B. Microsoft C. Brocade D. Alcatel-Lucent E. Juniper F. Siemens G. Avaya Correct Answer: BDFG /Reference: Business Edition 6000 for Account Managers (BE6KAM) PEC Training Who Are the Main Competitors QUESTION 32 Which three are Cisco differentiators when comparing with competitors in collaboration technology? (Choose three.) A. Cisco is a dominant leader in the collaboration industry, the only one with architectural vision. B. Only Cisco can provide a complete product and services portfolio for collaboration solutions.

12 C. Unlike other competitors in unified communications, Cisco also delivers its own networking and data center solutions. D. Cisco works closely with an industry-leading network of partners and resellers and does not compete with them. E. Only Cisco can deliver integrated telepresence solutions. Correct Answer: BCD /Reference: Business Edition 6000 for Account Managers (BE6KAM) PEC Training Cisco Differentiators QUESTION 33 Which three of these are major management pain points in relation to collaboration? (Choose three.) A. Manage customers, partners, and employees with different cultural backgrounds B. Manage IT networks to follow rapidly changing technology C. Respond to rapidly changing market trends D. Manage working with virtual teams and different time zones E. Manage keeping organizational structure unchanged while adapting to new market trends Correct Answer: ACD /Reference: Business Edition 6000 for Account Managers (BE6KAM) PEC Training