CISCO EXAM QUESTIONS & ANSWERS

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1 CISCO EXAM QUESTIONS & ANSWERS Number: Passing Score: 800 Time Limit: 120 min File Version: CISCO EXAM QUESTIONS & ANSWERS Exam Name: SMB Solutions for Account Managers ( SMBAM)

2 Braindumps QUESTION 1 Which business portfolio is appropriate for the customer who has sophisticated requirements and is looking for scalability? A. Built for Small Business B. Fit Small Business C. Right for Small Business D. Simple Small Business /Reference: QUESTION 2 Which Built for Small Business Cisco security product offers a simplified out-of-the-box solution for the small business customer? A. Cisco SA500 Series B. Cisco 800 Series ISR G2 C. Cisco 2900 Series ISR G2 D. Cisco ASA 5500 Series Correct Answer: A /Reference: QUESTION 3 Which series in the Cisco Unified IP Phone Portfolio includes a conference phone and wireless IP phone? A. 3900Series B. 6900Series C Series D. 8900Series Correct Answer: C /Reference: QUESTION 4 Which two advantages does Cisco Business Edition 3000 have over competitors? (Choose two) A. Flexible secure wireless guest and employee access B. lower total cost of ownership C. positioned as a jack-of-all-trades platform

3 D. simplicity of initial configuration and deployment E. use of multiple appliances that support up to 300 users D /Reference: QUESTION 5 Which three elements are included with Cisco Small Business Support Service? (Choose three.) A. Software upgrades and updates B. Cisco SMART net C. Next business day advanced hardware replacement D. Access to the Cisco Small Business Support Center E. Access to the Cisco Small Business University F. Five-year subscription terms Correct Answer: ACD /Reference: QUESTION 6 Which two key purchase decision factors are most important to a target customer considering the Cisco Unified Communications 300 Series? (Choose two.) A. Bandwidth B. Cost C. Customization D. Scalability E. Service E /Reference: QUESTION 7 Which two protocols provide investment protection to Cisco SPA phone owners who are migrating from a hosted offering with a major third-party call control system to an on-premises Cisco unified communications

4 5000 series? (Choose two) A. SIP B. SMTP C. SNMP D. SPCP E. SSL Correct Answer: AD /Reference: QUESTION 8 Which Cisco switches feature all models with a fanless design so that they can run silently and unobtrusively at a customer site? A. Cisco 100 Series B. Cisco SFE/SGE C. Cisco ESW 500 Series D. Cisco Catalyst 3560 Series Correct Answer: A /Reference: QUESTION 9 True stacking means that you can configure, troubleshoot, and manage a group of switches as a single entity. Which Cisco switches are stackable up to 8 units or 192 ports? A. Cisco 300 Series B. Cisco Catalysts 2960-S Series C. Cisco SFE/SGE Switches D. Cisco Catalyst 3560 Series Correct Answer: C /Reference: QUESTION 10 Which two options are key competitive selling messages for Cisco 200 Series Switches? (Choose two.) A. Competitively priced B. Managed as a single stackable unit C. Part of a comprehensive network portfolio D. Solution-based integration into cloud services E. Provides UTM security

5 Correct Answer: AC /Reference: QUESTION 11 Which product would you recommend to an existing SA500 customer who is concerned about threats and protection? A. Cisco Protectlink Web B. Cisco Protectlink Gateway C. Cisco Protectlink Endpoint Portal D. IPS for Cisco Small Business SA500 Series /Reference: QUESTION 12 Which two features are unique to SPA 525G2 phones compared to SPA 501, SPA 502, SPA 508 phones? (Choose two) A. Monochrome backlit display B. Dynamic softkeys C. Full-duplex speakerphone D. Bluetooth E. Mobile Link Correct Answer: DE /Reference: QUESTION 13 Which three options are characteristics of Cisco RV Series Routers? (Choose three) A. Browser-based configuration B. Hosted security C. Integrated voice mail D. Survivable remote site telephony E. Virtual private network connectivity F. Wired and wireless versions Correct Answer: AEF

6 /Reference: QUESTION 14 Non-blocking switch fabric is associated with the Cisco 200 and 300 Series Switches. What is the purpose of this feature? A. Management B. Performance C. Quality of service D. Security /Reference: QUESTION 15 Several of the Cisco small business switches allow you to assign role to ports depending on what device you are connecting. What is this functionality called? A. CDP B. UDP-MED C. FindIT D. SmartPorts Correct Answer: D /Reference: QUESTION 16 What are two ways in which the use of a Cisco ASA 5505 protects a small business website? (Choose two.) A. Prevents the use of instant messenger B. Prevents unauthorized access C. Prevents suppliers from accessing network D. Helps block multimedia E. Helps comply with privacy regulations E /Reference: QUESTION 17 Where is the Cisco OnPlus Network Agent appliance installed? A. Cisco-hosted data center

7 B. Customer premises C. Partner location D. Third-party data center /Reference: QUESTION 18 How much does Cisco Small Business Partner Design Support charge to provide Cisco technical expertise to help registered partners build and deliver network solutions that solve customer's small business issues? A. $149 B. $499 C. $999 D. No charge Correct Answer: D /Reference: QUESTION 19 Which three questions might an Account Manager use to start a conversation about network security risks to a small business customer? (Choose three.) A. Have you ever had a problem with employee theft of product? B. Have you had a security problem or been compromised in the past? C. Have physical security measures been put in place on your premises? D. How are you currently protecting against viruses, malware, and web threats? E. How concerned are you about e-commerce fraud and web security certificates? F. How do you ensure that all PCs and servers are continuously protected? DF /Reference: QUESTION 20 Which two features are available with the Cisco Business Edition 3000? (Cheese two) A. Enhanced survivable remote site telephony B. Firewall protection and intrusion detection C. Interoperability with Cisco Unified Communications Manager D. Single number reach and extension mobility E. Voice messaging and auto attendant

8 Correct Answer: DE /Reference: QUESTION 21 Which option is an important difference between the Cisco Small Business Support Center and the Cisco Small Business Support Community? A. real-time collaboration B. fast access to technical information C. access by partners and customers D. live telephone support Correct Answer: D /Reference: QUESTION 22 Which option is an enhancement of the Catalyst 2960-S switch over the Catalyst 2960 switch? A. Compact form factor B. Power over Ethernet C. 10 Gigabit Ethernet uplinks D. 48 ports in Fast Ethernet Correct Answer: C /Reference: QUESTION 23 Cisco Enhanced EtherSwitch Service Modules integrate Gigabit Ethernet and Fast Ethernet switch ports within Cisco 3900 and 2900 Series Integrated Services Routers. Which three features do these service modules include? (choose three) A. Advanced wireless B. Auto Smartports C. Cisco EnergyWise D. Cisco StackWise E. enhanced PoE F. PSTN connectivity DE /Reference:

9 QUESTION 24 Which two options are requirements of a Cisco Catalyst switch customer? (Choose two.) A. Easy-to-use graphical user interfaces B. Price conscious C. Readiness to invest D. Small Business Support Center support E. Multiple management options Correct Answer: CE /Reference: QUESTION 25 What is the name of the Cisco small business solution sales framework? A. Smart Designs B. Smart Business Roadmap C. SMB Sales Framework D. Small Business Advantage E. Small Business Accelerator /Reference: QUESTION 26 What are three of the five general business topics that Cisco has defined that small business owners need to think about in terms of running their business? (Choose three) A. server customers better B. use Unified Communications to solve problems C. crease cash flow D. be more productive E. work from anywhere F. hire more staff Correct Answer: ADE /Reference: QUESTION 27 Which Cisco RV Series offers hybrid VPN support, both IPSec and SSL VPN, which enables secure site-to-site and remote access?

10 A. RV082 B. RV110W C. RV120W D. RV220W Correct Answer: D /Reference: QUESTION 28 What is the name of the Cisco industry-leading small business unified communications solution? A. Cisco Telephony System for Small Business B. Cisco IP Phone System C. Cisco IP Communications System D. Cisco Smart Business Communications System E. Cisco Integrated Communications Services System Correct Answer: D /Reference: QUESTION 29 A WebEx Meeting Center customer is using a headset and microphone connected to their computer. Which Cisco WebEx audio feature is the customer using? A. integrated VoIP B. network-based recording C. mixed-mode audio D. teleconference Correct Answer: A /Reference: QUESTION 30 The Cisco SA 500 Series Security Appliances are built specifically for businesses with less than 100 employees. What are three important benefits of this device? (Choose three.) A. Premium support via SMARTnet B. Business-grade firewall C. Cisco IOS software-based D. Site-to-site VPN for remote offices E. XML support

11 F. security DF /Reference: QUESTION 31 Which Cisco partner presales support offering was created to help partners solve their small business customers & business problems with Cisco technology solutions? A. Cisco.com B. Partner Central C. Partner Design Support D. Partner Assistance Center E. Technical Assistance Center /Reference: QUESTION 32 Cisco ProtectLink Web security service delivers cloud-based web threat protection for an extra layer of security on select Cisco RV Series Routers. Which two functions does the ProtectLink Web security service provide? A. detects unauthorized access to the network B. enforces web-usage policies C. filters out spam on employee D. scans for spyware and viruses on user machines E. URL filtering blocks access to known malicious sites E /Reference: QUESTION 33 Which term best describes the Cisco OnPlus offering? A. architecture- based B. cloud-based C. resource-based D. server-based

12 /Reference: QUESTION 34 How many IK licenses for SSL remote Access VPN are included with the standard purchase of a Cisco SA S20 all-in-one UTM security device? A. 2 B. 4 C. 6 D. 8 Correct Answer: A /Reference: QUESTION 35 Cisco Business Edition 3000 supports a centralized call processing deployment model, which means that one system can support a company central site and several remote sites, including the central sites can be supported? A. 5 B. 9 C. 10 D. 15 Correct Answer: C /Reference: QUESTION 36 Which two key competitive selling messages should be communicated to customers considering the purchase of Cisco RV Series Routers? (Choose two.) A. All Ethernet ports provide Power over Ethernet B. Best mix of value and features at a competitive price C. Gigabit WAN ports on all routers D. Investment protection with limited lifetime warranty E. Optional T1 WAN port can be added. D /Reference: QUESTION 37 Which three options can a business customer achieve using WebEx meeting center? (Choose three.)

13 A. Acquire and ship new inventory. B. Collaborate with remote suppliers. C. Lower employee turnover. D. Reduce travel time and expense. E. Share applications on a desktop. F. Streamline business operations. DE /Reference: QUESTION 38 Which two features does the Cisco Smart CallConnector Operator for the Cisco unified communications 500 offer to meet the demands of a small business attendant? (Choose two) A. attendance tracking B. directory lookup C. graphical call queuing D. included headset E. voice mail setup C /Reference: QUESTION 39 Which two options are customer value propositions of the Cisco Business Edition 3000? (Choose two.) A. advanced Cisco Unified Communications functionality and scalability up to 1000 users B. deployment as a hosted service C. enables a smooth migration from outdated TDM systems to IP D. requires dedicated IT resources to support E. value-priced Cisco Unified Communications solution for medium-sized businesses Correct Answer: CE /Reference: QUESTION 40 With the appropriate WAN access connectivity services, which Cisco ISR G2 router series can support 100 concurrent rich media collaboration sessions? A. Cisco 2911 B. Cisco 2921 C. Cisco 2951

14 D. Cisco3925 /Reference:

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