THE INSTITUTE OF CERTIFIED MANAGERS.

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1 THE INSTITUTE OF CERTIFIED MANAGERS Update on ICRM Certifications and Specialty Designations: What They Are and How to Pursue Them September 6, 2017 at DGI JJJOHN Records Management

2 ICRM MISSION & VISION Vision Statement The Institute of Certified Records Managers (ICRM) is the certifying body for Records and Information Management (RIM) professionals, recognized and valued by employers and RIM practitioners world-wide. Mission Statement The primary mission of the ICRM is to develop and administer the professional certification of Records and Information Managers including the relevant examinations and certification maintenance program.

3 THE INSTITUTE OF CERTIFIED RECORDS MANAGERS (ICRM) Confers two certifications: the trademarked Certified Records Manager (CRM) designation and the Certified Records Analyst (CRA) designation. Authors and maintains the Code of Ethics of Professional Records Managers The ICRM has two post-certification Specialty Designations: Certified Records Manager / Nuclear Records and Information Management Specialist (CRM/NS) is jointly conferred with Nuclear Information and Records Management Association (NIRMA) Certified Records Manager / Federal Specialist (CRM/FED) will open for applications and testing in 2018.

4 HISTORY AND GOVERNANCE Established in 1966 and began conferring certifications in 1975 Institute is governed by an elected, volunteer Board of Regents who are all CRMs in good standing, supported by multiple volunteer committees ICRM Body of Knowledge Outline and examinations are developed and maintained by volunteer CRMs with the support of strategic partners A not-for-profit corporation, incorporated in North Carolina Supported by CapHill Management Services of Albany NY

5 BENEFITS OF CRM DESIGNATION Prominent credential for professional records managers Demonstrates commitment to continuing education Develops professional skills and knowledge through studying and testing process Prepares for career advancement with commensurate salary benefits Increases professional recognition and opportunities to enhance career profile ICRM membership (professional resources and contacts)

6 CERTIFIED RECORDS ANALYST (CRA) The Certified Records Analyst is the newest certification announced September 24, 2016 The CRA is designed as a way to recognize those with RIM experience and commitment the core knowledge in Records Management New path to Certified Records Manager (CRM) as experience is gained Requires passing exam Parts 2, 3, and 4 A CRA in good standing has unlimited time to pass Parts 1, 5 and 6 to qualify for certification as a CRM

7 BENEFITS OF CRA DESIGNATION Demonstrates commitment to continuing education Develops professional skills and knowledge through studying and testing process Prepares for career advancement with commensurate salary benefits Increases professional recognition and opportunities to enhance career profile ICRM membership (professional resources and contacts)

8 ICRM MEMBERSHIP AND CRM/CRA CANDIDATE DEMOGRAPHICS ICRM Membership 969 Active CRM 127 Active CRA 156 CRM Retired CRM/CRA Candidates Approximately 750 Data as of April 2015

9 CERTIFIED CRM/CRA AND CANDIDATES INDUSTRY REPRESENTATION Government: 25% Consulting: 12% Utilities: 7% Financial Services: 3.3% Energy (Oil/Gas/Coal): 5% Manufacturing: 4%

10 HOW TO BECOME A CRM 1. Apply to qualify to sit for the examinations 2. Applications are reviewed and approved by the ICRM Certification Standards Committee 3. As a Candidate you are then eligible to write the CRM examinations 4. Must complete all 6 Parts within a 5-year cycle

11 HOW TO BECOME A CRA 1. Apply to qualify to sit for the examinations 2. Applications are reviewed and approved by the ICRM Certification Standards Committee 3. As a Candidate you are then eligible to write the CRM examinations 4. Must complete Parts 2, 3 and 4 within a 5-year cycle to become a CRA. 5. Unlimited time to pass Parts 1, 5 and 6 to advance to becoming a CRM

12 HOW TO APPLY Submit your application and electronic payment ( If you need assistance with your application, please contact the ICRM at (877) (USA and Canada)

13 EDUCATION AND EXPERIENCE Applicants who properly demonstrate achievement of a four-year (bachelor s) degree from an accredited institution of higher education must also demonstrate one year of professional Records and Information Management (RIM) experience. Documentation Required: Copy of degree or transcript. Alternatively, one year of professional Records and Information Management (RIM) experience can be substituted for each year of college education.

14 WHAT CONSTITUTES PROFESSIONAL RECORDS MANAGEMENT EXPERIENCE? Conducts studies and surveys Develops, designs and implements RIM programs, policies and procedures Teaches records management Provides training for records management

15 DOCUMENTATION REQUIRED FOR PROFESSIONAL EXPERIENCE Practitioner Formal job description or documentation of job duties in a letter signed by the manager Teacher or Professor Letter from Department Head and Syllabi of courses taught Consultant, Contractor or Sales Professional Minimum of two client letters

16 ATTAINING THE CRA Once approved as a Candidate, exam consists of 3 parts Parts 2-4 each consisting of 100 questions (80 minutes/exam) The general areas covered in the exams include records creation, storage, use, disposal; information security; information governance, security Must pass each exam with at least 70% score Exams offered 4 times per year thru PearsonVue

17 WHAT TO EXPECT ON THE EXAMINATIONS Parts multiple choice questions 80 minutes for each part No penalty for guessing Can take up to all five in an exam cycle 5-year cycle starts once you are approved Part 6 (CRM only) Must pass Parts 1-5 before you can take Part 6 Must write answers for two 50 point business cases for Part 6 4 hours to complete Note: All exams taken through Pearson VUE testing

18 APPLICATION AND EXAMINATION FEES Application fee is $100 Examinations for Parts 1-5 are $100 each Part 6 is $150 Fees are payable in US dollars

19 POST-CERTIFICATION SPECIALTY DESIGNATIONS Certified Records Manager/Federal Specialist (CRM/FED) Developed for CRM s whose field of professional practice involves Records and Information Management (RIM) programs of the U.S. Government, whether as Federal government employee, uniformed military, consultant or contractor. Must be CRM in good standing 4 years Federal RIM experience to qualify for the exam $25 Application Fee and $100 Examination Fee 100 Question Exam administered at Pearson Vue Must earn 20 Certification Maintenance Points (CMPs) in Federal sector topics out of the 100 CMPs required every 5 years Testing to begin in early 2018

20 THE CRM/FED SPECIALTY DESIGNATION Built on knowledge necessary to operate and support RIM programs and the Department or Agency HQ level Sections align with the NARA Federal RIM Maturity Model o Management and Organizational Structure (30 questions) o Policy, Standards and Governance (30 questions) o RIM Program Operations (40 questions) Encompasses aspects of leading agency-wide RIM policy and programs o 44 USC / 36 CFR and NARA standards & guide lines o Federal requirements for personnel management, information access, procurement, and budgeting

21 POST-CERTIFICATION SPECIALTY DESIGNATIONS Certified Records Manager / Nuclear Records and Information Management Specialist (CRM/NS) Must be CRM in good standing 4 years Nuclear field RIM experience to qualify for the exam Current NIRMA membership $25 Application Fee and $100 Examination Fee 100 Question Exam administered at Pearson Vue Must earn 20 Certification Maintenance Points (CMPs) in Nuclear sector topics out of the 100 CMPs required every 5 years On-line applications and testing to begin in early 2018

22 CRM/CRA CERTIFICATION MAINTENANCE REQUIREMENTS Earn, record and submit certification maintenance forms for credit You need 100 points in a 5 year cycle One point = one hour of learning contact Maintenance credits must be submitted within 6 months of the qualifying event or activity Pay Annual Dues of $200.00

23 SIGNIFICANT NEW STRATEGIC PARTNERS A. Academic Institution Graduate Programs: fast track to certification Louisiana State University: RIM Graduate Certificate Program San Jose State University: Master or Archives and Records Admin B. AIIM Completion of ERM-Master credited as passing Part 5, Technology 10% Discount for AIIM training to CRAs/CRMs and candidates C. Renewed Partners for Conferences and Training DGI, NIRMA, NAGARA, MER Conference, InfoGovCon, ARMA

24 QUESTIONS

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