IP Office Advanced Configuration and Application Workshop

Transcription

1 IP Office Advanced Configuration and Application Workshop Duration: 3 Days Course Code: 5S00004I Overview: This course is designed to teach participants how to install, configure and troubleshoot advanced IP Office Voic Pro functions, Unified Messaging Services (), and Contact Store. The workshop will also provide participants with information on troubleshooting common IP Office issues. Furthermore the course will provide additional information on VoIP as well as. The class includes lecture and hands-on lab activities demonstrating the various features and functions of applications designed for the IP Office platform. Target Audience: Network and system administrators, Business Partners with Installation and Implementation responsibilities, Customer Support, and Service Technicians. Objectives: Upon completion of this course, participants should be able to: Describe the VoIP functionality and the connection of SIP trunks and terminals. Identify installation requirements for IP Office applications. Hardware, software and licensing requirements Explain the features and functionality of IP Office data and voice networking. IP Office Manager application configuration settings Define the functionality of IP Office Small Community Network (SCN). Construct call flows including advanced applications such as Database Actions and Actions Summarise the available options for Voic Pro within a Small Community Network (SCN). Explain the capabilities of the Unified Messaging Service (). Describe the use of the Avaya provided tools System Status Application (SSA) Record calls using ContactStore. System Monitor Explain different analysis and monitoring methods using System Status Application and System Monitor. Debug Viewer Prerequisites: Attendees should meet the following prerequisites: Testing and Certification Recommended preparation for exam(s):

2 4S00004I IP Office Technical Basic Implementation Workshop Avaya Certified Implementation Specialist (ACIS) - SME Communications (ACIS ) Avaya Certified Support Specialist (ACSS) - SME Communications (ACSS ) Follow-on-Courses: There are no follow-on courses

3 Content: Security and Diagnostics Embedded File Management Monitoring LAN and Gatekeeper Networking (Overview) Embedded File Management First Steps LAN and Gatekeeper Networking (Overview) First Steps Meshed Network with IPO Meshed Network with IPO Monitoring Monitoring Exchange 2007 ContactStore Exchange 2007 Embedded File Management LAN and Gatekeeper Networking (Overview) Exchange 2007 First Steps Meshed Network with IPO Web Services Monitoring Monitoring Embedded File Management LAN and Gatekeeper Networking (Overview) First Steps Meshed Network with IPO Exchange 2007 Monitoring Exchange 2007

4 Monitoring Monitoring Exchange 2007 Exchange 2007 Monitoring Exchange 2007 Monitoring Monitoring Exchange 2007 Voic Pro in a Small Community Network (SCN) Exchange 2007 Exchange 2007 Embedded File Management LAN and Gatekeeper Troubleshooting, Networking (Overview) Monitoring First Steps Meshed Network with IPO Embedded File Management LAN and Gatekeeper Networking (Overview) First Steps Monitoring Meshed Network with IPO

5 Exchange 2007 Monitoring IP and Voice Networking Exchange 2007 Embedded File Management LAN and Gatekeeper Networking (Overview) First Steps Exchange 2007 Meshed Network with IPO Monitoring Monitoring Monitoring Exchange 2007 Exchange 2007 Exchange 2007 Monitoring Working on System SD-Card Monitoring Embedded File Management LAN and Gatekeeper Networking (Overview) First Steps Exchange 2007 Meshed Network with IPO

6 Exchange 2007 Monitoring Voic Pro Advanced Functions Embedded File Management LAN and Gatekeeper Networking (Overview) First Steps Exchange 2007 Meshed Network with IPO VoIP Endpoints Monitoring Exchange 2007 Monitoring

7 Exchange 2007 Further Information: For More information, or to book your course, please call us on Head Office +44 (0) Global Knowledge, Mulberry Business Park, Fishponds Road, Wokingham Berkshire RG41 2GY UK