Cisco Testinside Exam Questions & Answers

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1 Cisco Testinside Exam Questions & Answers Number: Passing Score: 790 Time Limit: 120 min File Version: Cisco Exam Questions & Answers Exam Name: PSACAS Advanced Collaboration Architecture Sales Specialist Exam For Full Set of Questions please visit:

2 Testinside QUESTION 1 Why is the financial manager an integral part of the decision-making process? A. Cisco TelePresence is personal, multipurpose, and immersive. B. Cisco TelePresence is a pure, high-end videoconferencing solution. C. Cisco TelePresence is low-cost video for everyone everywhere. D. Cisco TelePresence is personal, single-purpose, and immersive. Correct Answer: A /Reference: QUESTION 2 Which two of the following solutions are new with the Cisco Unified Communication 8.5 release.? (Choose two.) Select exactly 2 answer(s) from the following: A. Cisco Enterprise Social Software B. Cisco Unified Integration for Microsoft Office Communicator C. Cisco SocialMiner D. Cisco Media Capture Platform E. Cisco Visual Voic Correct Answer: AE /Reference: QUESTION 3 Your customer wants to offer Cisco Smart Care. Why is it important to have sophisticated management tools, such as Cisco Monitor Manager or Cisco Monitor Director, to offer this service? A. These management tools are suited to manage various service contracts from different customers. B. With sophisticated management tools, you can open cases at Cisco TAC. C. These management tools enable views into potential problems before they impact a customer s business. D. Cisco Smart Care is a responsive service. /Reference: QUESTION 4 In which two ways will a Cisco customer benefit from the Cisco Technology Developer Program? (Choose Two) A. The customer will get immediate support from Cisco TAC. B. A company can display the Cisco Compatible logo in association with its product offering.

3 C. The program provides three year of affordable technical support and software enhancements. D. The program exponentially expands the number and quality of rich, new business solutions. E. Companies offering these new business solutions participate in one of five successive levels. Correct Answer: BD /Reference: QUESTION 5 A client that is a heavy user of mostly internal conferencing is conscious that adding users to Cisco Web Ex meetings will use up the client s band w i dt h. The cli ent want st o use C i sco Web Exf or anyt hi ng out si de the cloud as a software as-a-service. Which the following is the proper recommendation? A. Cisco WebEx node for the media convergence server and Cisco unified meeting Place should be used. B. Cisco WebEx will be the appropriate solution for internal and external conferencing. C. Cisco Unified Mobility merges internal and external callers together. D. Cisco Unified Meeting Place will be the better products for the client s r equir e ment s. Correct Answer: A /Reference: QUESTION 6 Which two of the following Functions are main Business benefits of Cisco Cius? (Choose Two) A. Cisco Cius runs on Android. B. Cisco Cius has a small form factor. C. Cisco Cius supports Cisco Virtualization Experience Infrastructure. D. Cisco Cius has seamless integration with Cisco Collaboration products such as TelePresence and desk phones. E. Cisco Cius supports 3Gnetworks Correct Answer: DE /Reference: QUESTION 7 Which two characteristics would you describe as key differentiators for the Cisco ISR router compared to the competition? (Choose two.)

4 A. Support of analog and digital voice connections B. Integration of WLAN access points C. Delivery of innovative security services as part of the self-defending network at wirespeed performance D. Decoupling the delivery of software from hardware on optional service modules E. Route network traffic down alternative paths to avoid congestion, which switches cannot do Correct Answer: DE /Reference: QUESTION 8 A Potential Customer explained to you that the costs of Power, cooling and pooled disk storage capacity are important to the customer which solution would you recommend for the client? A. Cisco Unified Communications on Cisco Unified Computing System solution B. Cisco Unified Communications Manager Express C. Cisco Intercompany Media Engine solution D. Cisco Unified Communications Manager Business Edition Correct Answer: A /Reference: QUESTION 9 Which statement best describe Cisco unified Mobility? A. WLAN support for the Nokia E-seies B. Streamlined communications with Cisco IP Phone Messenger C. Operational efficiency with mobile voice mail D. giving callers one number to dial and moving active calls between their Cisco desktop and a mobile phone Correct Answer: D /Reference: QUESTION 10 How would you respond to a customer s st at e ment t hat t he cont act cent er sol uti ons have alr eady been available for years? A. Only an outbound contact center has been available, not inbound. B. The evolving contact center allows social customer engagement. C. The evolving contact center offers newer IP phones. D. Only a formal contact center has been available, not informal. Correct Answer: B

5 /Reference: QUESTION 11 Why should the HR manager become part of the decision-making process? A. Because the HR manager is concerned about making the work employees visible with Cisco Collaboration Architecture B. Because the Cisco Collaboration Architecture can support learning and development initiatives with the company C. Because the HR department has to adopt new collaboration features as well D. Because the HR manger has to recruit skilled personnel to maintain the Cisco Collaboration Architecture Correct Answer: B /Reference: QUESTION 12 What are two generic features of value creation? (Choose two) A. Shorten the corporate value chain B. Optimize the security value chain C. Enhance the productivity of corporate management D. Increase margins through reduced costs in the value chain E. Create new revenue streams Correct Answer: DE /Reference: QUESTION 13 Which two of the following statements are true about the Cisco Enterprise IM strategy? (Choose two) A. In accounts that have a strong MOC deployment, levering the CUCIMOC solution for advanced functionality. B. It is always best to start the conversation with Cisco WebEx Connect. C. It is always best to integrate into MOC. D. It is always best to lead with CUCIMOC. E. Lead with Cisco Collaboration story and explain integration with Microsoft using CUCIMOC. Correct Answer: AE /Reference:

6 QUESTION 14 Which two of the following are concerns that an operations manager may have in making a decision on Cisco Collaboration? (Choose two) A. Changing customer demands B. Fast adoption of organizational changes C. Go- to-market time of new products or services D. How to engage with external suppliers quickly E. Reliability of the company infrastructure Correct Answer: BD /Reference: QUESTION 15 Which two customer statements most strongly present business ROI? (Choose two) A. Cisco TelePresence, as part of the collaboration architecture, will reduce travel costs for the management board. B. Cisco Collaboration helps us to increase the productivity of our sales force and to gain new revenue streams through new customers. C. A Cisco Collaboration Architecture will route calls directly to appropriate experts in our customer care center. D. With Cisco Collaboration, we will engage quicker with third-party suppliers and will shorten go-to market time for innovative products globally. E. With Cisco Collaboration, we can roll out extension mobility and bring unified communications features To the mobile device. Correct Answer: BD /Reference: QUESTION 16 How can Cisco TelePresence Provide a solution for the healthcare industry? A. It provides instant messaging and presence information for nurses. B. Work from home and remote office are enabled for doctors via remote access VPNs. C. When customers call, they can quickly obtain product information. D. It enables virtual care team consultation. Correct Answer: D /Reference: QUESTION 17 What is the limitation of the Basic IP User Connect License?

7 A. It is restricted to the Cisco Unified IP Phone 7906 and 7911 models. B. One additional softphone is allowed. C. It is primarily used for analog migration and restricted to the Cisco Unified IP Phone 6901 and 6911 models. D. Only third-party SIP phones with basic call features are supported. /Reference: QUESTION 18 Which two of the following are main differentiators of the Cisco Collaboration Architecture? (Choose two) A. Ability of Cisco to integrate with many other collaboration solutions B. Overall cost of the solution C. Business-to-extensibility D. Integration of presence into the solution Correct Answer: AB /Reference: QUESTION 19 Which of the following best describes Cisco Unified Personal Communicator? A. A softphone with eight line keys that provide telephone lines and direct access to telephony features. B. It combines state-of-the-art, wideband, speakerphone conferencing with Cisco voice communication features. C. It is similar to traditional or PBX phones and provides supplementary telephone features of a traditional phone. D. A client application that provides presence, instant messaging, visual voic , employee directory, communication history, video, and web conferencing. Correct Answer: D /Reference: QUESTION 20 Which one of the following statements describes the three main themes of the Cisco Collaboration portfolio launch? A. Video everywhere, Microsoft integration, and Cisco WebEx Connect B. Pervasive video, cloud collaboration, and collaboration applications and devices C. Invasive video, cloud applications, and unified communication devise D. Flip video reloaded, Enterprise Social Software, and Cisco Unified Communications 8.5 Correct Answer: B

8 /Reference: QUESTION 21 Which four statements about the Cisco Voice Messaging portfolio are true? (Choose four) A. Cisco Unity Express supports redundancy. B. Cisco Unity Connection could be installed on a router. C. Cisco Unity express could be installed on a Cisco MCS server. D. Cisco Unity express offers integrated auto attendant capabilities. E. Cisco Unity express supports up to 500 mailboxes. F. Cisco Unity connection messaging access is only supported via IP phones and Clients. G. Cisco Unity is offered as an appliance running on Linux. H. Cisco Unity connection supports up to 20,000 mailboxes per sever. Correct Answer: ADEH /Reference: QUESTION 22 A potential client wants to know more about the convergence of voice and data. What would you tell the client about why convergence is important? A. Organizational and management costs decrease in separated networks. B. Convergence will offer differentiated solutions. C. Flexibility, adaptability, and simplified maintenance are supported in converged networks. D. The Internet is rapidly evolving. /Reference: QUESTION 23 Which of the following is the proper response to an IT manager objection about the security of a Cisco Collaboration Architecture? A. Total security is an illusion; every solution is vulnerable to a certain extent. B. A single-vender Cisco Collaboration Architecture is by nature more secure than a best- of-breed solution that integrates different systems. C. Security is an integral part of the Cisco Collaboration Architecture and is built into various components rather than as a separate layer of defense. D. Cisco uses third party applications to secure collaboration solutions appropriately.

9 /Reference: QUESTION 24 In which mode of operation does Cisco Unified Presence operate as an IM and presence server, supporting Cisco Unified Communications clients such as Cisco Unified Personal Communicator? A. SIP proxy mode B. Microsoft Office interoperability mode C. Standalone Cisco Unified Communications Manager D. Cisco Unified Communications mode Correct Answer: D /Reference: QUESTION 25 Why is the financial manager an integral part of the decision-making process? Select exactly 1 answer(s) from the following: A. The financial manager is the influencer in the informal buying center. B. The financial manager is responsible for buying new infrastructure equipment in a company. C. The financial manager is appointed to potential investments. D. One of the financial manager duties is to negotiate every new investment with the supplier. /Reference: QUESTION 26 Which of the following is a typical customer challenge today? Select exactly 1 answer(s) from the following: A. Missing political leadership B. Cisco growth C. Ability to quickly adapt to organizational and market changes D. Support of interoperability with all other vendor solutions /Reference: QUESTION 27 Which of the following deployment scenarios will be most suitable for a customer that requires full telephony feature transparency, requires high availability and has two sites with 3000 IP phones connected via a low-delay connection? Select exactly 1 answer(s) from the following:

10 A. Intermedia engine solution B. clustering over the IP WAN C. multisite WAN with centralized call processing D. multisite WAN with distributed call processing Correct Answer: B /Reference: QUESTION 28 Which two are typical traditional telephony terms? (Choose two.) Select exactly 2 answer(s) from the following: A. QoS B. trunk lines C. IP phone D. private branch exchange E. presence Correct Answer: BD /Reference: QUESTION 29 Which two reasons would make the Cisco Collaboration Architecture important for the marketing manager? (Choose two.) Select exactly 2 answer(s) form the following: A. Using Cisco solutions create a modern and state-of-the-art image among customers. B. The marking manager is interested in how Cisco Collaboration Architecture will help obtain customer feedback quicker. C. Collaboration helps to shorten the go-to-market time for new services. D. Cisco Collaboration Architecture, with its various channels like X and Y, makes it easier to stay in touch with customers. E. Cisco Collaboration Architecture can support the sales fore to achieve higher productivity. Correct Answer: BE /Reference: QUESTION 30 Which two of the following is a part of the informal buying cycle? (Choose two.) Select exactly 2 answer(s) from the following: A. supporter B. initiator C. external consultant D. project manager

11 E. end user Correct Answer: BE /Reference: QUESTION 31 When comparing PBX architectures to Cisco Unified Communications, which two statements are true? (Choose two.) Select exactly 2 answer(s) from the following: A. A PBX will offer increased security. B. Cisco Unified Communications will always offer more enhanced telephony features. C. A PBX architecture will offer applications like presence and seamless video. D. Cisco Unified Communications will increase productivity. E. Cisco Unified Communications has historically provided customers with a migration path for upgrades and growth. Correct Answer: DE /Reference: QUESTION 32 Where will an account manager find historical and current information about competitors around Cisco Collaboration? Select exactly 1 answer(s) form the following: A. Quick Start Guide for Cisco Collaboration B. Cisco Competitive Edge Portal C. Cisco Qoute Builder tool D. The Cisco Quote Builder tool E. Steps to Success Correct Answer: B /Reference: QUESTION 33 Where do the business drivers of the customer derive from? Select exactly 1 answer(s) from the following; A. Corporate strategy B. Enabling technologies C. Personal visions and goals D. Changing demand in the marketplace Correct Answer: A

12 /Reference: QUESTION 34 Which two of the following are the main differentiators of Cisco Collaboration against the competition? (Choose two.) A. Cisco collaboration is designed to support interoperability with the solutions of other vendors. B. Based on a strong IP network, Cisco offers fully integrated collaboration architecture. C. Cisco is open to integration or being integrated in any other collaboration solution seamlessly. D. Cisco solutions allow customers the highest operational agility, more than competitive solutions. E. Cisco growth is organic and not based on large mergers with other leading vendors. Correct Answer: AB /Reference: QUESTION 35 Why is collaboration such an important trend in the economy? Select exactly 1 answer(s) form the following: A. It opens new opportunities in global trade by offering different communication and collaboration channels. B. It can help reduce costs for communications globally. C. It can help increase the productivity of those processes and jobs that cannot be automated. D. It efficiently connects suppliers with customers and raises customer satisfaction. /Reference: QUESTION 36 Which part of the ROI stack has the biggest impact on value creation? Select exactly 1 answer(s) from the following: A. Business ROI B. Strategic ROI C. Communication ROI D. Operational ROI E. Management ROI Correct Answer: A /Reference: 11 / 11 QUESTION 37 Which two of the following are main differentiators of the Cisco Collaboration Architecture? (Choose two)

13 A. Ability of Cisco to integrate with many other collaboration solutions B. Overall cost of the solution C. Business-to-extensibility D. Integration of presence into the solution Correct Answer: AB /Reference: