Updated as of 7/9/12 For more information: nyc.gov/ctc or call

Transcription

1 WORKPLACE EFFECTIVENESS COURSES, (p.1) COMMUNICATION COURSES, (p.2) MANAGEMENT AND SUPERVISION COURSES, (p.3) HALF-DAY COURSES, (p.3) PROJECT MANAGEMENT PORTFOLIO, (p.3) SPECIAL PROGRAMS, (p.4) ADMIN. PROFESSIONAL CERTIFICATE (APC) PROGRAM, (p.4) CONFLICTS OF INTEREST BOARD (COIB) SEMINARS, (p.5) CUNY COURSES at The CTC, (p.5) PROCUREMENT: MOCS COURSES, (p.5) PROCUREMENT: SBS COURSES, (p.6) PROCUREMENT: NIGP COURSES, (p.6) PROCUREMENT: OTHER COURSES, (p.6) ENERGY MANAGEMENT & BUILDING OPERATOR COURSES, (p.7) AUDIT COURSES, (p.7) COMPUTER APPLICATIONS & OPERATING SYSTEM COURSES, (p.7) DESKTOP E-LEARNING COURSES, (p.10) MENTORED LEARNING, (p.10) LIVE TRAINING ONLINE, (p.10) IT PROFESSIONAL/CERTIFICATION COURSES, (p.13) Updated as of 7/9/12 For more information: nyc.gov/ctc or call WORKPLACE EFFECTIVENESS COURSES Achieving Cross Cultural Appreciation C8017.6CEU/8CPE 1 Nov 14 $125 Attitude Is Everything C9266.6CEU/8CPE 1 Oct 16 $125 Building Positive Workplace Relationships C9019.6CEU/8CPE 1 Oct 10 $125 Creating Workplace Civility C9100.6CEU/8CPE 1 Aug 17, Jan 15 $125 Critical Thinking for Effective Decision Making C CEU/16CPE 2 Oct 4-5 $250 Dealing with Difficult People C6060.6CEU/8CPE 1 Oct 12 $125 Delegation and Time Management C2004.6CEU/8CPE 1 Oct 22 $125 Essentials of Successful Project Management C CEU/16CPE 2 Dec 6-7 $250 From Conflict to Collaboration: Coping When People Push Your Buttons C1272.6CEU/8CPE 1 Sep 28 $125 Making the Connection: Excellence in NYC Customer Service C9130.6CEU/8CPE 1 Dec 11 $125 Making the Most of PowerPoint C1263.3CEU 0.5 Nov 2 (9:00a-12:30p) Dec 5 (1:30-5:00) Jan 28 (9:00a-12:30p) $60 Maintaining a Positive Work Environment C3031.6CEU/8CPE 1 Nov 7 $125 Managing Multiple Priorities C5044.6CEU/8CPE 1 Dec 4 $125 Maximizing the Use of the ipad C1278.3CEU 0.5 Oct 26 (9:00a-12:30p) Jan 28 (1:30p-5:00p) $60 Mind Tools for Memory C9279.6CEU/8CPE 1 Dec 11 $125 Negotiation and Conflict Resolution Skills for Project Team Members C9124.6CEU/8CPE 1 Jan 30 $125 NYC Cultural Appreciation C9150.6CEU/8CPE 1 Oct 3 $125 Organizing Your Workspace C9260.6CEU/8CPE 1 Dec 17 $125 Project Management Refresher C9121.6CEU/8CPE 1 Sep 07 $125 Providing Exceptional Customer Service from the Help Desk C9083.6CEU/8CPE 1 Jan 9 $125 Resolving Project Management Issues C9125.6CEU/8CPE 1 Dec 10 $125 Stress Management C1024.3CEU 0.5 Jan 23 (9:00a-12:30p) $60 Sustaining High-Performance Project Teams C9123.6CEU/8CPE 1 Oct 18 $125 Time Management C8002.3CEU 0.5 Jan 23 (1:30p-5:00p) $60 Understanding and Managing the Challenges of Change C1274.6CEU/8CPE 1 Jan 17 $125 nyc.gov/ctc 1

2 COMMUNICATION COURSES Action Grammar C CEU/16CPE 2 Aug 29-30, Oct 2-3 $250 Brilliant Breifings C3150.6CEU/8CPE 1 Sep 19 $125 Business Writing: Clarity Through Critical Thinking C2036.6CEU/8CPE 1 Nov 27 $125 Communicating for Results C9272.6CEU/8CPE 1 Nov 29 $125 Communication and Collaboration for Project Success C9119.6CEU/8CPE 1 Sep 27 $125 Customer-Focused Writing for Clear and Effective Communication C9103.6CEU/8CPE 1 Aug 27 $125 Developing Dynamic Listening Skills C2508.6CEU/8CPE 1 Oct 4, Dec 7 $125 "Easy" English for the Multi-Lingual Writer C CEU/16CPE 2 Dec $250 Effective Telephone Skills C5039.6CEU/8CPE 1 Dec 10 $125 Grammar Ground Rules C1262.3CEU 0.5 Jan 14 (9:00a-12:30p) $60 Impromptu Presentations: Being Ready to Stand and Deliver C0881.6CEU/8CPE 1 Jan 15 $125 Powerful Project Presentations C9122.6CEU/8CPE 1 Nov 27 $125 Respectful Communication C1261.6CEU/8CPE 1 Sep 21, Dec 14 $125 Revising, Editing, and Proofreading C CEU/16CPE 2 Oct 29-30, Jan $250 Successful Letter and Memo Writing C CEU/16CPE 2 Nov 19-20, Jan 8-9 $250 Successful Workplace Communication C1022.6CEU/8CPE 1 Oct 25 $125 Writing About Complex Subjects C9318.6CEU/8CPE 1 Nov 18 $125 Writing Effective and Efficient s C4260.6CEU/8CPE 1 Oct 23, Dec 18 $125 Writing from Start to Finish C9317.6CEU/8CPE 1 Nov 1 $125 Writing Performance Evaluations C9166.6CEU/8CPE 1 Dec 12 $125 Writing Tune-up C1264.3CEU 0.5 Jan 14 (1:30p-5:00p) $60 nyc.gov/ctc 2

3 MANAGEMENT AND SUPERVISION COURSES Coaching and Counseling for Improved Job Performance C3030.6CEU/8CPE 1 Oct 17 $125 Conducting Effective Performance Appraisals C CEU 0.5 Oct 15 (1:30-5:00) $60 Dynamics of Management C CEU/16CPE 2 Jan 8-9 $250 Engaging, Energizing, and Motivate Your Staff C1269.6CEU/8CPE 1 Jan 29 $125 Fundamentals of Supervision C CEU/16CPE 2 Oct $250 The Leader as Change Agent C1266.6CEU/8CPE 1 Dec 14 $125 The Manager in the Middle C CEU/16CPE 2 Nov $250 Managerial Power Tools: Motivating, Delegating, and Team-building C9013.6CEU/8CPE 1 Dec 3 $125 Performance Management and Six Sigma: Continuous Process Improvement C CEU/16CPE 2 Nov 8-9 $250 Preparing for Supervision: Managing the Transition C8009.6CEU/8CPE 1 Oct 2 $125 Providing Effective Feedback C CEU 0.5 Oct 15 (9:00a-12:30p) $60 Goal-setting for Better Performance C1273.6CEU/8CPE 1 Dec 11 $125 Supervising Challenging Employees C CEU/16CPE 2 Jan $250 Supervising for Performance Improvement C CEU/16CPE 2 Dec 6-7 $250 Mediating Staff Conflict and Rebuilding Relationships C9282.6CEU/8CPE 1 Nov 28 $125 Would I Follow Me? Looking at Yourself as a Leader C9165.6CEU/8CPE 1 Nov 7 $125 Writing Performance Evaluations C9166.6CEU/8CPE 1 Dec 12 $125 HALF-DAY CLASSES In Workplace Professional Training Conducting Effective Performance Appraisals C CEU 0.5 Oct 15 (1:30p-5:00p) $60 Grammar Ground-Rules C1262.3CEU 0.5 Jan 14 (9:00a-12:30p) $60 Making the Most of PowerPoint C1263.3CEU 0.5 Maximizing the Use of the ipad C1278.3CEU 0.5 Nov 2 (9:00a-12:30p) Dec 5 (1:30-5:00) Jan 28 (9:00a-12:30p) $60 Oct 26 (9:00a-12:30p) Jan 28 (1:30p-5:00p) $60 Providing Effective Feedback C CEU 0.5 Oct 15 (9:00a-12:30p) $60 Stress Management C1024.3CEU 0.5 Jan 23 (9:00a-12:30p) $60 Time Management C8002.3CEU 0.5 Jan 23 (1:30p-5:00p) $60 Writing Tune-up C1264.3CEU 0.5 Jan 14 (1:30p-5:00p) $60 nyc.gov/ctc 3

4 PROJECT MANAGEMENT PORTFOLIO New Opportunities for Achieving Project Management Excellence Select FOUR of the following Courses $375 Communication and Collaboration for Project Success C9119.6CEU/8CPE 1 Sep 27 Negotiation and Conflict Resolution Skills for Project Team Members C9124.6CEU/8CPE 1 Jan 30 Project Management Refresher C9121.6CEU/8CPE 1 Sep 17 Powerful Project Presentations C9122.6CEU/8CPE 1 Nov 27 Resolving Project Management Issues C9125.6CEU/8CPE 1 Dec 10 Sustaining High-Performance Project Teams C9123.6CEU/8CPE 1 Oct 18 SPECIAL PROGRAMS Defensive Driving Strategies with Optional Point and Insurance Reduction C CEU 1 Oct 5, Dec 7 (9:00a-3:00p) $20 Defensive Driving Strategies without Optional Point and Insurance Reduction C CEU 1 Oct 5, Dec 7 (9:00a-3:00p) $9 Administrative Professional Certificate (APC) Program See Course Catalog for details The NYC Customer Service Professional Certificate Program See Course Catalog for details Three Core Courses Plus One Communication Elective, and One Technology Elective Course Code: CAPC CORE COURSES ADMINISTRATIVE PROFESSIONAL CERTIFICATE (APC) PROGRAM Dates $495 Effective Office Management for Today's Workplace C2202.6CEU/8CPE 1 Nov 19 Managing Multiple Priorities C5044.6CEU/8CPE 1 Nov 28 Dealing with Difficult People C6060.6CEU/8CPE 1 Dec 3 COMMUNICATION ELECTIVES (CHOOSE ONE) Action Grammar C CEU/16CPE 2 Aug 29-30, Oct 2-3 Developing Dynamic Listening Skills C2508.6CEU/8CPE 1 Oct 4, Dec 7 "Easy" English for the Multi-Lingual Writer C CEU/16CPE 2 Dec Successful Letter and Memo Writing C CEU/16CPE 2 Nov 19-20, Jan 8-9 Successful Workplace Communication C1022.6CEU/8CPE 1 Oct 25 TECHNOLOGY ELECTIVES (CHOOSE ONE) Excel (Level 1, 2, or 3) Outlook (Level 1 or 2) Word (Level 1, 2, or 3) See page 9 for Course Codes and Available Dates See page 9 for Course Codes and Available Dates See page 10 for Course Codes and Available Dates nyc.gov/ctc 4

5 CONFLICTS OF INTEREST BOARD (COIB) SEMINARS Special Topics in Chapter 68 of the City Charter: Enforcement C9071 2CLE/.2CEU 2 hrs Nov 16 (10:00a-12:00p) N/C Special Topics in Chapter 68 of the City Charter: Fundraising C CLE/.15CEU 1.5 hrs Oct 26 (10:00a-11:30a) N/C Special Topics in Chapter 68 of the City Charter: Gifts C CLE/.15CEU 1.5 hrs Sep 28 (10:00a-11:30a) N/C Special Topics in Chapter 68 of the City Charter: Political Activity C7074 2CLE/.2CEU 2 hrs Aug 31 (10:00a-11:00a) N/C Special Topics in Chapter 68 of the City Charter: Post-Employment C9072 2CLE/.2CEU 2 hrs Dec 14 (10:00a-12:00p) N/C What Every Attorney Should Know About Chapter 68 of the City Charter C9058 2CLE/.2CEU 2 hrs Oct 12 (10:00a12:00p) N/C CUNY COURSES at The CTC (Union Tuition Reimbursement May Apply) UNDERGRADUATE CERTIFICATE IN PUBLIC ADMINISTRATION AND PUBLIC POLICY Class Location Government, Politics, and The Policy-Making Process PADM211 4 Credits Public Administration PADM201 4 Credits Public Issues and Public Policy PADM221 4 Credits Research Seminar on Public Policy PADM231 4 Credits ADVANCED CERTIFICATE IN PUBLIC ADMINISTRATION AND PUBLIC POLICY, LEVEL 1 Not Currently Offered Mondays, Aug 27 - Dec 17 (6:15p-9:35p) Wednesdays, Aug 29 - Dec 19 (6:15p-9:35p) Thursdays, Aug 30 - Dec 20 (6:15p-9:35p) See Catalog See Catalog See Catalog See Catalog Policy Analysis PADM621 3 Credits Public Administration PADM601 3 Credits Research Methods Seminar PADM651 3 Credits Social and Economic Policy in the United States PADM611 3 Credits Mondays, Aug 27 - Dec 17 (6:15p-8:45p) Wednesdays, Aug 29 - Dec 19 (6:15p-8:45p) Thursdays, Aug 30 - Dec 20 (6:15p-8:45p) Tuesdays, Aug 28 - Dec 18 (6:15p-8:45p) See Catalog See Catalog See Catalog See Catalog Union tuition reimbursement may apply. For more info. on CUNY courses at DCAS/CTC contact: Jenia Valentine at: CUNY contact: The Murphy Institute at: MAYOR'S OFFICE OF CONTRACT SERVICES (MOCS) PROCUREMENT COURSES Competitive Sealed Proposal P4005M.6 CEU 1 Nov 16 N/C Contract Public Hearings P6140M.3 CEU 1/2 Nov 27 (9:00a-12:30p) N/C Discretionary Clearance and Prequalification P6161M.3 CEU 1/2 Sep 25 (9:00a-12:30p) N/C Environmentally Preferable Purchasing and Green Building Principles and Requirements P6015M.6 CEU 1 Oct 26 N/C Ethics/Legal Compliance P6005M.6 CEU 1 Oct 11 N/C NYC Nonprofit Assistance: Building Infrastructure to Support Organizational Development P6163M.3 CEU 1/2 Nov 1 (9:00a-12:30p) N/C NYC Nonprofit Assistance: Client Service Contracts P6160M.3 CEU 1/2 Jul 12 (9:00a-12:30p) N/C NYC Nonprofit Assistance: Leadership Through Evaluation and Change P6162M.3 CEU 1/2 Oct 18 (9:00a-12:30p) N/C Responsibility Determinations P6164M.3 CEU 1/2 Dec 4 (9:00a-12:30p) N/C Topics in IT Contracting P6130M.3 CEU 1/2 Oct 16 (1:30p-5:00p) N/C nyc.gov/ctc 5

6 DEPT. OF SMALL BUSINESS SERVICES (SBS) M/WBE PROGRAM - PROCUREMENT COURSES Best Practices in Micro & Small Purchasing P6003A.3 CEU 1/2 Aug 9, Dec 13 (9:30a-12:30p) N/C Best Practices for Maximizing M/WBE in P-Card Purchasing P6003B.3 CEU 1/2 July 12 (9:30a-12:30p) N/C FY12 Utilization Review P6003C.3 CEU 1/2 Nov 8 (9:30a-12:30p) N/C LL 129 M/WBE Program Compliance P6002M.3 CEU 1/2 Oct 11 (9:30a-12:30p) N/C LL 129 M/WBE Subcontractor Program Administration P6002N.3 CEU 1/2 Sept 13 (9:30a -12:30p) N/C NATIONAL INSTITUTE OF GOVERNMENTAL PURCHASING (NIGP) FOUNDATION COURSES FOR CERTIFICATION Contract Administration (NIGP) P CEU 3 Oct $695 Developing and Managing Requests for Proposals in the Public Sector P CEU 3 Nov $695 Introduction to Public Procurement P CEU 3 Nov $695 The Legal Aspects of Public Procurement P CEU 3 Dec $695 Strategic Procurement Planning P CEU 3 Jan $695 Sourcing in the Public Sector P CEU 3 Oct $695 OTHER PROCUREMENT COURSES Conflicts of Interest Seminar for Procurement Professionals P CEU 1/2 Oct 17 (9:30a-12p) N/C Purchasing Off the NYS Office of General Services (OGS) Contracts (via Webinar) P CEU 1/2 TBD N/C nyc.gov/ctc 6

7 ENERGY MANAGEMENT AND BUILDING OPERATOR COURSES Building Operator Certification Program, Level I C CEU 15 TBD N/C Building Operator Certification Program, Level II C CEU 8 TBD N/C Certified Energy Manager Program C CEU 5 TBD N/C * There is no cost for those selected to attend the training. However, a fee will be assessed for "no shows" or late cancellation in accordance with CTC cancellation policy. AUDIT COURSES Audit Evidence and Working Papers A CEU/16CPE 2 Nov $475 Auditing Grants A CEU/24 CPE 3 Nov $550 Assessing the Reliability of Computer Processed Data A CEU/16CPE 2 Jan 7-8 $475 Basic Governmental Auditing A CEU/40CPE 5 Oct 1-5 $800 Compliance Auditing A CEU/16CPE 2 Dec 3-4 $475 Contract and Procurement Fraud A CEU/16CPE 2 Oct 9-10 $475 Creative Thinking for Auditors A CEU/16CPE 2 Jan $475 Intermediate Performance Auditing A CEU/24CPE 3 Oct 30-Nov 1 $550 Planning Audit Assignments A CEU/16CPE 2 Sep $475 Prevention and Detection of Fraud A CEU/24CPE 3 Jan $550 Using Metrics to Access Perfromance Auditing for Cost Savings and Performance Improvement A CEU/24CPE 3 Oct $550 Zeroing In on Bribes, Kickbacks, and Payoffs A CEU/16CPE 2 Dec $475 COMPUTER APPLICATION & OPERATING SYSTEM COURSES MICROSOFT ACCESS Access - Level T CEU/16CPE 2 Nov 1-2 $ T CEU/16CPE 2 Aug 2-3, Oct 4-5, Dec 6-7 $250 Access - Level T4042.6CEU/8CPE 1 Nov $ T4052.6CEU/8CPE 1 Oct 29-30, Dec $250 nyc.gov/ctc 7

8 Access - Level T4043.6CEU/8CPE 1 Dec 10 $125 Access 2007 Access 2007: VBA Programming T1620.6CEU/8CPE 1 Dec 21 $125 MICROSOFT EXCEL Excel Level T3034.6CEU/8CPE 1 Oct 1 $ T3044.6CEU/8CPE 1 Aug 13, Oct 10, Nov 9, Dec 3 $ T3054.6CEU/8CPE 1 Aug 10, Oct 12, Nov 8, Dec 13 $125 Excel Level T3035.6CEU/8CPE 1 Nov 16 $ T3045.6CEU/8CPE 1 Aug 24, Oct 22, Nov 27, Dec 18 $ T3055.6CEU/8CPE 1 Aug 28, Sep 27, Oct 26, Nov 19, Dec 20 $125 Excel Level T3036.6CEU/8CPE 1 Dec 12 $ T3046.6CEU/8CPE 1 Oct 31, Dec 18 $ T3056.6CEU/8CPE 1 Sep 28, Nov 28 $125 Excel 2007 Excel 2007 Functions and Formulas T CEU 1/2 Sep 27, Nov 13 $60 Excel 2007: VBA T1520.6CEU/8CPE 1 Nov 15 $125 Excel 2010 Excel 2010 Functions and Formulas T CEU 1/2 Oct 30, Jan 16 $60 Excel 2010: VBA T1530.6CEU/8CPE 1 Dec 4 $125 MICROSOFT OUTLOOK New Features of Outlook 2010 T CEU 1/2 Oct 16, Dec 10 $60 Outlook Level T7041.6CEU/8CPE 1 Nov 8 $ T7051.6CEU/8CPE 1 Sep 27, Nov 14 $125 Outlook Level T7042.6CEU/8CPE 1 Dec 10 $ T7052.6CEU/8CPE 1 Dec 20 $125 Outlook Level T7043.6CEU/8CPE 1 Nov 29 $125 MICROSOFT POWERPOINT PowerPoint Level T5041.6CEU/8CPE 1 Nov 7 $ T5051.6CEU/8CPE 1 Sep 19, Nov 14 $125 nyc.gov/ctc 8

9 PowerPoint Level T5042.6CEU/8CPE 1 Dec 12 $ T5052.6CEU/8CPE 1 Oct 23, Dec 19 $125 MICROSOFT WORD Word Level T2044.6CEU/8CPE 1 Oct 2 $ T2064.6CEU/8CPE 1 Oct 11 $125 Word Level T2045.6CEU/8CPE 1 Oct 15, Dec 5 $ T2065.6CEU/8CPE 1 Oct 19 $125 Word Level T2046.6CEU/8CPE 1 Oct 30 $ T2066.6CEU/8CPE 1 Nov 21 $125 OPERATING SYSTEM COURSES Windows 7, L1 T9732.6CEU/8CPE 1 Oct 9 $125 Windows 7, L2 T9733.6CEU/8CPE 1 Nov 20 $125 DESKTOP PUBLISHING APPLICATION COURSES Acrobat 9.0, L1 T5500.6CEU/8CPE 1 Nov 16 $125 Acrobat 9.0, L2 T5501.6CEU/8CPE 1 Dec 17 $125 Acrobat X Pro, L1 T5600.6CEU/8CPE 1 Nov 16 $125 Acrobat X Pro, L2 T5601.6CEU/8CPE 1 Dec 17 $125 InDesign CS5, L 1 T5610.6CEU/8CPE 1 Oct 24, Dec 21 $125 InDesign CS5, L 2 T5620.6CEU/8CPE 1 Sep 21, Nov 20 $125 GRAPHIC APPLICATION COURSES Illustrator CS5, L1 T5410.6CEU/8CPE 1 Sep 28 $125 Illustrator CS5, L2 T5411.6CEU/8CPE 1 Oct 31 $125 Photoshop CS5, L1 T5530.6CEU/8CPE 1 Oct 23 $125 Photoshop CS5, L2 T CEU/16CPE 2 Nov 7 $250 Photoshop CS5 Photoprinting and Color T5541.6CEU/8CPE 1 Sep 19, Nov 19 $125 Photoshop CS5 Web Production T5542.6CEU/8CPE 1 Aug 17, Dec 10 $125 Visio Professional 2007, L1 T5420.6CEU/8CPE 1 Oct 3 $125 Visio Professional 2007, L2 T5430.6CEU/8CPE 1 Nov 20 $125 Visio Professional 2010, L1 T5440.6CEU/8CPE 1 Aug 16, Nov 9 $125 Visio Professional 2010, L2 T5450.6CEU/8CPE 1 Sep 20, Dec 13 $125 PROJECT MANAGEMENT APPLICATION COURSES Project 2007, L1 T6033.6CEU/8CPE 1 Nov 5 $125 Project 2007, L2 T6034.6CEU/8CPE 1 Nov 28 $125 Project 2010, L1 T6043.6CEU/8CPE 1 Oct 3 $125 Project 2010, L2 T6044.6CEU/8CPE 1 Oct 30 $125 WEB DEVELOPMENT APPLICATION COURSES nyc.gov/ctc 9

10 Dreamweaver CS5, L1 T9313.6CEU/8CPE 1 Jul 27, Oct 26 $125 Dreamweaver CS5, L2 T9314.6CEU/8CPE 1 Aug 24, Nov 30 $125 Flash CS5, L1 T CEU 2 Aug 6, Nov 26 $250 Flash CS5, L2 T CEU 2 Sep 24 $250 Web Design with XHTML HTML and CS5 - Level 1 T9030.6CEU/8CPE 1 Oct 15 $125 REPORT WRITING APPLICATION COURSES Crystal Reports 2008, L1 T CEU 2 Jul $250 Crystal Reports 2008, L2 T CEU 2 Aug $250 Crystal Reports 2011, L1 T CEU 2 Nov $250 Crystal Reports 2011, L2 T CEU 2 Dec $250 ACCOUNTING/FINANCE QuickBooks 2010 Level 1 T9350.6CEU/8CPE 1 Oct 10 $125 QuickBooks 2010 Level 2 T9351.6CEU/8CPE 1 Nov 14 $125 DESKTOP E-LEARNING APPLICATION COURSES See Course Catalog for details MENTORED LEARNING See Course Catalog for details LIVE TRAINING ONLINE DATABASE Access 2007 Level 1 O CEU/16CPE 2 Access 2007 Level 2 O4042.6CEU/8CPE 1 Jul 11-12, Jul 24-25, Aug 6-7, Aug 16-17, Sep 10-11, Sep 20-21, Oct 1-2, Oct 24-25, Nov 14-15, Nov 26-27, Dec 6-7, Dec $250 Jul 18-19, Aug 8-9, Aug 23-24, Sep 12-13, Sep 25-26, Oct 11-12, Oct 31- Nov 1, Nov 19-20, Dec 13-14, $125 Access 2007 Level 3 O4043.6CEU/8CPE 1 Jul 20, Aug 10, Aug 27, Sep 17, Oct 5, Nov 2, Nov 21, Dec 17 $125 Access 2007: VBA Programming O1620.6CEU/8CPE 1 Access 2010 Level 1 O CEU/16CPE 2 Access 2010 Level 2 O4052.6CEU/8CPE 1 Access 2010 Level 3 O4053.6CEU/8CPE 1 Jul 9, Aug 1, Aug 29, Sep 19, Oct 15, Nov 7, Dec 10 $125 Jul 9-10, Jul 30-31, Aug 13-14, Aug 23-24, Sep 4-5, Sep 27-28, Oct 17-18, Oct 29-30, Nov 8-9, Nov 29-30, Dec 10-11, Dec $250 Aug 2-3, Aug 20-21, Sep 10-11, Oct 1-2, Oct 22-23, Dec 4-5, Dec $125 Aug 8, Aug 28, Sep 14, Oct 3, Oct 26, Nov 15, Dec 12 $125 REPORT WRITING Crystal Reports Level 1 O CEU/16CPE 2 Crystal Reports Level 2 O CEU/16CPE 2 Jul 2-3, Jul 25-26, Aug 16-17, Sep 12-13, Oct 4-5, Oct 29-30, Nov 27-28, Dec $250 Jul 11-12, Aug 6-7, Sep 4-5, Sep 26-27, Oct 18-19, Dec 3-4, Dec $250 SPREADSHEET Excel 2007 Level 1 O3044.6CEU/8CPE 1 Excel 2007 Level 2 O3045.6CEU/8CPE 1 Jul 9, Jul 24, Aug 10, Aug 21, Sep 12, Sep 24, Oct 5, Oct 26, Nov 16, Nov 28, Dec 10, Dec 20 $125 Jul 12, Jul 25, Aug 13, Aug 23, Sep19, Sep 28, Oct 17, Oct 29, Nov 19, Nov 30, Dec 11, Dec 21 $125 nyc.gov/ctc 10

11 Excel 2007 Level 3 O3046.6CEU/8CPE 1 Jul 13, Jul 26, Aug 15, Aug 27, Sep 21, Oct 2, Oct 23, Nov 2, Nov 26, Dec 7 $125 Excel 2010 Level 1 O3054.6CEU/8CPE 1 Excel 2010 Level 2 O3055.6CEU/8CPE 1 Excel 2010 Level 3 O3056.6CEU/8CPE 1 Jul 11, Jul 26, Aug 8, Aug 22, Sep 10, Sep 20, Oct 19, Oct 30, Nov 27, Dec 6 $125 Jul 12, Jul 27, Aug 14, Aug 24, Sep 11, Sep 26, Oct 11, Oct 22, Nov 9, Nov 29, Dec 12 $125 Jul 24, Aug 8, Aug 21, Sep 4, Sep 28, Oct 15, Oct 26, Nov 30, Dec 13, Dec 28 $125 WEB PAGE DEVELOPMENT Web Design with XHTML HTML and CS5 - Level 1 O9030.6CEU/8CPE 1 Web Design with XHTML HTML and CS5 - Level 2 O9031.6CEU/8CPE 1 Web Design with XHTML HTML and CS5 - Level 3 O9032.6CEU/8CPE 1 Web Design with HTML5 and CSS3 - Level 1 O9040.6CEU/8CPE 1 Web Design with HTML5 and CSS3 - Level 2 O9041.6CEU/8CPE 1 Dreamweaver CS5 - Level 1 O9313.6CEU/8CPE 1 Dreamweaver CS5 - Level 2 O9314.6CEU/8CPE 1 Jul 13, Jul 27, Aug 8, Aug 21, Sep 5, Sep 20, Oct 5, Oct 23, Nov 20, Dec 5, Dec 20 $125 Jul 20, Aug 6, Aug 22, Sep 13, Oct 2, Oct 17, Nov 28, Dec 13 $125 Aug 1, Aug 24, Sep 19, Oct 31, Nov 16, Dec 11 $125 Jul 31, Aug 29, Sep 24, Oct 24, Nov 15, Dec 14 $125 Aug 14, Sep 4, Oct 10, Oct 29, Nov 26, Dec 27 $125 Jul 11, Jul 26, Aug 10, Aug 23, Sep 10, Sept 25, Oct 10, Oct 25, Nov 7, Nov 21, Dec 4 $125 Jul 16, Jul 31, Aug 15, Aug 28, Sep14, Oct 1, Oct 18, Nov 12, Nov 27, Dec14 $125 Outlook Level 1 O7041.6CEU/8CPE 1 Outlook Level 2 O7042.6CEU/8CPE 1 Outlook Level 3 O7043.6CEU/8CPE 1 Outlook Level 1 O7051.6CEU/8CPE 1 Outlook Level 2 O7052.6CEU/8CPE 1 Outlook Level 3 O7053.6CEU/8CPE 1 Jul 6, Jul 26, Aug 16, Sep 4, Sep 24, Oct 12, Nov 2, Nov 21, Dec 10 $125 Jul 18, Aug 7, Aug 29, Sep 20, Oct 17, Nov 28, Dec 18 $125 Jul 19, Aug 14, Sep 13, Oct 10, Nov 13, Dec 5 $125 Jul 12, Jul 31, Aug 20, Sep 5, Sep 24, Oct 16, Nov 5, Nov 27, Dec 17 $125 Jul 2, Jul 20, Aug 6, Aug 22, Sep 14, Oct 2, Oct 19, Nov 14, Dec 4, Dec 26 $125 Jul 9, Aug 8, Aug 27, Sep 18, Oct 11, Nov 2, Nov 26, Dec 19 $125 PRESENTATION PowerPoint Level 1 O5041.6CEU/8CPE 1 PowerPoint Level 2 O5042.6CEU/8CPE 1 PowerPoint Level 1 O6041.6CEU/8CPE 1 PowerPoint Level 2 O6042.6CEU/8CPE 1 Jul 10, Jul 24, Aug 6, Aug 21, Sep 6, Sep 19, Oct 17, Oct 30, Nov 26, Dec 11 $125 Jul 19, Aug 17, Aug 29, Sep 14, Sep 27, Oct 12, Oct 25, Nov 5 Nov 20, Dec 18 $125 Jul 9 Jul 27, Aug 13, Aug 28, Sep 17, Oct 4, Oct 19, Nov 21, Dec 7, Dec 27 $125 Jul 13, Jul 30, Aug 15, Aug 31, Sep 18, Oct 24, Nov 15, Dec 3, Dec 17 $125 PROJECT MANAGEMENT Project Level 1 O6033.6CEU/8CPE 1 Jul 5, Jul 23, Aug 17, Aug 30, Sep 14, Sep 27, Oct 12, Oct 25, Nov 8, Nov 21, Dec 6, Dec 21 $125 Project Level 2 O6034.6CEU/8CPE 1 Project Level 1 T6043.6CEU/8CPE 1 Project Level 2 T6044.6CEU/8CPE 1 Jul 18, Aug 8, Aug 24, Sep 18, Oct 5, Oct 29, Nov 16, Dec 10 $125 Jul 9, Jul 24, Aug 7, Aug 22, Sep 17, Sep 28, Oct 11, Oct 24, Nov 20, Dec 4, Dec 14 $125 Jul 13, Jul 30, Aug 15, Aug 28, Sep 12, Oct 1, Oct 18, Nov 7, Nov 26, Dec 12 $125 WORD PROCESSING Word Level 1 O2044.6CEU/8CPE 1 Jul 6, Jul 24, Aug 9, Aug 27, Sep 14, Oct 1, Oct 18, Nov 5, Nov 21, Dec 7 $125 nyc.gov/ctc 11

12 Word Level 2 O2045.6CEU/8CPE 1 Jul 13, Jul 31, Aug 20, Sep 6, Sep 25, Oct 15, Nov 2, Nov 29, Dec 19 $125 Word Level 3 O2046.6CEU/8CPE 1 Word Level 1 O2064.6CEU/8CPE 1 Word Level 2 O2065.6CEU/8CPE 1 Word Level 3 O2066.6CEU/8CPE 1 Jul 26, Aug 15, Sep 4, Sep 26, Oct 16, Nov 7, Nov 30, Dec 26 $125 Jul 11, Jul 30, Aug 10, Aug 23, Sep 7, Sep 21, Oct 4, Oct 22, Nov 9, Nov 27, Dec 12, Dec 18 $125 Jul 17, Aug 16, Aug 28, Sep 13, Sep 27, Oct 12, Oct 26, Nov 13, Nov 28, Dec 14 $125 Jul 27, Aug 17, Sep 5, Sep 20, Oct 9, Nov 1, Nov 19, Dec 6, Dec 27 $125 nyc.gov/ctc 12

13 DESKTOP PUBLISHING Acrobat Level 1 O5500.6CEU/8CPE 1 Jul 6, Jul, 23, Aug 7, Aug 24, Sep 12, Oct 4, Oct 22, Nov 9, Nov 26, Dec 13 $125 Acrobat Level 2 O5501.6CEU/8CPE 1 Publisher Level 1 O8020.6CEU/8CPE 1 Jul 18, Aug 3, Aug 20, Sep 7, Sep 24, Oct 11, Oct 30, Nov 16, Dec 3, Dec 20 $125 Jul 20, Aug 9, Aug 27, Sep 19, Oct 9, Oct 31, Nov 19, Dec 11 $125 Publisher Level 1 O8030.6CEU/8CPE 1 Jul 25, Aug 20, Sep 13, Nov 5, Dec 5 $125 GRAPHICS Visio Professional Level 1 O5420.6CEU/8CPE 1 Visio Professional Level 2 O5430.6CEU/8CPE 1 Visio Professional Level 1 O5440.6CEU/8CPE 1 Visio Professional Level 2 O5450.6CEU/8CPE 1 Jul 5, Jul 27, Aug 16, Sep 10, Oct 2, Oct 23, Nov 14, Dec 4, Dec 26 $125 Jul 12, Aug 8, Aug 29, Sep 26, Oct 26, Nov 16, Dec 12 $125 Jul 17, Aug 10, Sep 5, Oct 3, Oct 25, Nov 15, Dec 10 $125 Jul 25, Aug 20, Sep 14, Oct 10, Nov 9, Dec 3 $125 IT PROFESSIONAL / CERTIFICATION COURSES SPECIAL COURSE PACKAGES DATABASE MCTS: SQL Server 2008 Implementation and Maintenance Writing Queries Using Microsoft SQL Server 2008 Transact-SQL O CEU 3 Jul 11-13, Jul 25-27, Aug 8-10, Aug 22-24, Sep 5-7, Sep 19-21, Oct 31-Nov 2, Nov 14-16, Nov 28-30, Dec $525 IT CEU 3 Jul 11-13, Sep 5-7, Oct 31- Nov 2 $975 Maintaining a Microsoft SQL Sever 2008 Database O CEU 5 Jul 9-13, Jul 23-27, Aug 6-10, Aug 20-24, Sep 10-14, Sep 24-28, Oct 22-26, Nov 26-30, Dec $875 IT CEU 5 Jul 16-20, Sep $1,625 Implementing a Microsoft SQL Sever 2008 Database O CEU 5 Jul 16-20, Jul 30-Aug 3, Aug 13-17, Aug 27-31, Sep 17-21, Oct 1-5, Oct 15-19, Oct 29-Nov 2, Dec 3-7, Dec $875 IT CEU 5 Jul 23-27, Sep $1,625 TS: Microsoft SQL Server 2008, Installation and Maintenance exam N/A N/A Select your Date $150 nyc.gov/ctc 13

14 MCTS: SQL Server 2008 Database Development Writing Queries Using Microsoft SQL Server 2008 Transact-SQL O CEU 3 Jul 11-13, Jul 25-27, Aug 8-10, Aug 22-24, Sep 5-7, Sep 19-21, Oct 31-Nov 2, Nov 14-16, Nov 28-30, Dec $525 IT CEU 3 Jul 11-13, Sep 5-7, Oct 31-Nov 2 $975 Implementing a Microsoft SQL Sever 2008 Database O CEU 5 Jul 16-20, Jul 30-Aug 3, Aug 13-17, Aug 27-31, Sep 17-21, Oct 1-5, Oct 15-19, Oct 29-Nov 2, Dec 3-7, Dec $875 IT CEU 5 Jul 23-27, Sep $1,625 PRO: Designing, Optimizing and Maintaining a Database Server Infrastructure using Microsoft SQL Server 2008 exam N/A N/A Select your Date $150 MCITP: Database Administrator 2008 Writing Queries Using Microsoft SQL Server 2008 Transact-SQL O CEU 3 Jul 11-13, Jul 25-27, Aug 8-10, Aug 22-24, Sep 5-7, Sep 19-21, Oct 31-Nov 2, Nov 14-16, Nov 28-30, Dec $525 IT CEU 3 Jul 11-13, Sep 5-7, Oct 31-Nov 2 $975 Maintaining a Microsoft SQL Sever 2008 Database O CEU 5 Jul 9-13, Jul 23-27, Aug 6-10, Aug 20-24, Sep 10-14, Sep 24-28, Oct 22-26, Nov 26-30, Dec $875 IT CEU 5 Jul 16-20, Sep $1,625 Implementing a Microsoft SQL Sever 2008 Database O CEU 5 Jul 16-20, Jul 30-Aug 3, Aug 13-17, Aug 27-31, Sep 17-21, Oct 1-5, Oct 15-19, Oct 29-Nov 2, Dec 3-7, Dec $875 IT CEU 5 Jul 23-27, Sep $1,625 TS: Microsoft SQL Server 2008, Installation and Maintenance exam N/A N/A Select your Date $150 PRO: Designing, Optimizing and Maintaining a Database Server Infrastructure using Microsoft SQL Server 2008 exam N/A N/A Select your Date $150 HELP DESK CompTIA A+ Certification and Training A+ Certification 2009 (Objectives) O CEU 5 Jul 9-13, Jul 30-Aug 3, Aug 6-10, Aug 27-31, Sep10-14, Sep 24-28, Oct 22-26, Nov 26-30, Dec $875 IT CEU 5 Jul 9-13 $985 CompTIA A+ Essentials (2009 Edition) Exam N/A N/A Select your Date $178 CompTIA A+ Practical Application (2009 Edition) Exam N/A N/A Select your Date $178 nyc.gov/ctc 14

15 MCITP: Windows 7, Enterprise Desktop Support Technician Installing and Configuring widows 7 Client Windows 7, Enterprise Desktop Support Technician O CEU 3 O CEU 5 Jul 16-18, Jul 25-27, Aug 6-8, Aug 22-24, Sep 10-12, Sep 19-21, Oct 10-12, Oct 22-24, Nov 19-21, Nov 26-28, Dec 12-14, Dec $525 Jul 23-27, Jul 30-Aug 3, Aug 13-17, Aug 27-31, Sep 17-21, Sep 24-28, Oct 15-19, Nov 12-16, Dec 3-7, Dec $875 TS: Windows 7, Configuring exam N/A N/A Select your Date $150 PRO: Windows 7, Enterprise Desktop Support Technician exam N/A N/A Select your Date $150 NETWORKING CompTIA Network+ Certification and Training Jul 16-20, Jul 23-27, Jul 30-Aug 3, Aug 13-17, Aug 20-24, Sep 10-14, Network+ Certification (Fourth Edition) 2009 Objectives Sep 24-28, Oct 22-26, Nov 26-30, O CEU 5 Dec 3-7, Dec $875 IT CEU 5 Aug Network+ Exam N10004 N/A N/A Select your Date $253 NETWORK SERVER ADMINISTRATOR CompTIA Linux+ Certification and Training Linux+ Certification: A CompTIA Certification (2009 Objectives) O CEU 5 Jul 16-20, Jul 30-Aug 3, Aug 20-24, Sep 10-14, Sep 24-28, Oct 22-26, Nov $875 CompTIA Linux+ Exam 1 LX0101 N/A N/A Select your Date $173 CompTIA Linux+ Exam 2 LX0102 N/A N/A Select your Date $173 MCTS: Windows Server 2008 Active Directory Configuration Configuring and Troubleshooting Windows Server 2008 Active Directory Domain Services Configuring and Troubleshooting Identity and Access Solutions with Windows Server 2008 Active Directory online Live O CEU 5 online Live O CEU 3 Jul 9-13, Jul 23-27, Aug 6-10, Aug 20-24, Sep 10-14, Sep 24-28, Oct 1-5, Oct 22-26, Dec 3-7, Dec $875 Jul 23-25, Aug 8-10, Aug 22-24, Sep 5-7, Sep 17-19, Oct 15-17, Oct 31-Nov 2, Nov 28-30, Dec $525 TS: Windows Server 2008 Active Directory, Configuring exam N/A N/A Select your Date $150 MCTS: Microsoft Exchange Server 2010 Configuration Configuring, Managing and Troubleshooting Microsoft Exchange Server 2010 O CEU 5 IT CEU 5 Jul 9-13, Jul 23-27, Aug 6-10, Aug 20-24, Sep 10-14, Sep 24-29, Oct 22-26, Nov 26-30, Dec $875 Jul 9-13, Aug 6-10, Sep 10-14, Dec $1,625 TS: Exchange Server 2010, Configuring exam N/A N/A Select your Date $150 NETWORKING SECURITY CompTIA Security+ Certification Training Jul 16-20, Jul 23-27, Aug 13-17, Aug 27-31, Sep 10-14, Sep 24-28, Security+ Certification (2008 Objectives) Oct 1-5, Oct 15-19, Oct 29-Nov 2, O CEU 5 Nov 26-30, Dec $875 IT CEU 5 Sep 17-21, Dec Security+ Exam SY0301 N/A N/A Select your Date $276 nyc.gov/ctc 15

16 PROJECT MANAGEMENT Project Management Professionals (PMP) Certification O CEU 5 Jul 9-13, Jul 30-Aug 3, Aug 27-31, Sep 24-28, Oct 29-Nov 2, Nov 26-30, Dec $1,125 IT CEU 5 Aug 13-17, Sep 17-21, Dec 3-7 $2,375 CompTIA Project+ Certification Training Project+ Certification - A CompTIA Certification (2009 Objectives) O CEU 5 Jul 16-20, Aug 8-10, Sep 10-14, Oct 1-5, Oct 29-Nov 2, Nov $875 Project+ Exam PK0003 N/A N/A Select your Date $239 nyc.gov/ctc 16