Full List of Online Courses GoldAllianceGroup.com - Annual Learning Membership

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1 Full List of Online Courses GoldAllianceGroup.com - Annual Learning Membership Business Skills Training Professional Business Skills Training Professionalism in the Office Series Course 01 - Positioning Yourself as a Professional Course 02 - Enhancing Your Professional Image Course 03 - Expanding Your Skills Course 04 - Communicating for Results Course 05 - Building Relationships and Networks Business Etiquette and Professionalism Series Course 01 - Principles of Professional Behavior Course 02 - Interview Etiquette Course 03 - Planning and Attending Business Meetings Course 04 - Electronic Etiquette Course 05 - Multicultural Etiquette Communication Essentials Series Course 01 - Business Communication Course 02 - Verbal and Non-verbal Communication Course 03 - Written Communication Course 04 - Electronic Communication Course 05 - Communicating with Graphics Course 06 - Effectively Working for Your Boss Thinking Critically Series Course 01 - Facing New Problems Course 02 - Establishing the Problem Course 03 - Discovering the Solution Course 04 - Accepting a Decision Time Management Skills Series Course 01 - Identifying Goals Course 02 - Effective Energy Distribution Course 03 - Working with Your Personal Style Course 04 - Building Your Toolbox Course 05 - Establishing Your Action Plan Customer Service Skills Series Course 01 - Understanding Customer Service Course 02 - Focusing on the Customer Course 03 - Customer Service and the Telephone Course 04 - Handling Complaints Course 05 - Enduring Stress Digital Security Awareness Training for Business and Home Users Series Course 00 - Course Overview Course 01 - Types of Security Threats Course 02 - Social Engineering Course 03 - Identity Theft Course 04 - Data Classification Course 05 - Protecting Your Digital Information Course 06 - Malware Course 07 - Security from End-to-End

2 Course 08 - Piracy Course 09 - Security Policies Course 10 - Moving Forward Operating Systems Training What s New in Windows 10 Series Course 01 - What s New in Windows 10 Course 02 - Navigating and Using Windows 10 Introduction to PCs Using Windows 8 Series Course 01 - Getting to Know PCs and the Windows 8 User Interface Course 02 - Using Modern Apps and Navigation Features Course 03 - Working with Desktop Applications Course 04 - Using Internet Explorer 10 Course 05 - Customizing the Windows 8 Environment Course 06 - Using Windows 8 Security Features Microsoft Windows 7 New Features Series Course 01 - The Windows 7 Environment Course 02 - Customizing the Environment Course 03 - Libraries, Folders, and Content Course 04 - Device Stage Course 05 - File Protection and Troubleshooting Course 06 - Internet Explorer 8 Microsoft Windows 7 Basic Series Course 01 - The Windows 7 Environment Course 02 - Files, Folders, and Libraries Course 03 - Managing Content Course 04 - Customizing the Environment Course 05 - Internet Explorer 8 Microsoft Windows 7 Advanced Series Course 01 - User Accounts Course 02 - Devices and Printers Course 03 - File Management and Protection Course 04 - Programs and Utilities Course 05 - Networks and Mobile Computing Course 06 - Security Introduction to Windows Vista for End Users Series Course 01 - Exploring the New Interface Course 02 - Programs and Documents Course 03 - Working with Pictures, Sound and Music Course 04 - Printing and Scanning Course 05 - Managing Files and Folders Introduction to Windows Vista for Intermediate Users Series Course 01 - Setting up your PC Course 02 - Networking Course 03 - Customizing Your PC Course 04 - Security Course 05 - Managing Vista SharePoint Foundation Basics Series Course 01 Getting Started Course 02 Lists Course 03 - Libraries Course 04 Team Communication Course 05 - Views

3 Course 06 Account Information and Notifications SharePoint Foundation Advanced Series Course 01 Adding Components Course 02 Changing the Look and Feel Course 03 Customizing a Site Course 04 Controlling Information Display Course 05 Creating Workflows Course 06 Adding to Site Galleries Computer Fundamentals Series Course 01 - Operating System Fundamentals Course 02 - Computer and Network Terminology Course 03 - Working with Software and the OS Course 04 Troubleshooting Key Applications Series Course 01 - Application Features Course 02 - Working with Word Processing Course 03 - Working with Spreadsheets Course 04 - Making a Presentation Course 05 Databases Course 06 Collaboration Living Online Series Course 01 - Web Browsers Course 02 - Networking Terminology Course Course 04 - Communicating in the Modern World Course 05 - Protecting Yourself Course 06 - Web Searching Legal Training Introduction to Legal Concepts Series (Coming Soon) Course 01 - Legal Secretary Introduction Course 02 - Courts, Crime, and Controversy Course 03 - Law and Crime Course 04 - State Courts Course 05 - Arrest to Arraignment Course 06 - Trials and Juries Course 07 - Appellate Courts Course 08 - Legal Terminology Legal Office Administration Series (Coming Soon) Course 01 - Certification for Paralegals Course 02 - The Law Office Course 03 - Billing Course 04 - Preparing Legal Documents Course 05 - Litigation Course 06 - Contracts Course 07 - Torts Course 08 - Criminal Law and Procedure Course 09 - Family Law Course 10 - Business Law Course 11 - Real Estate Course 12 - Estate Planning and Guardianship Course 13 - Bankruptcy

4 Accounting Training Introduction to Business Accounting Series Course 01 - Professional Bookkeeper Introduction Course 02 - Introduction to Accounting and Business Course 03 - The Accounting Equation Course 04 - Analyzing Transactions Course 05 - Entering Information - Posting Entries Course 06 - Adjusting Process Course 07 - Adjusting Entries Course 08 - Adjustment Summary Course 09 - Preparing a Worksheet Course 10 - Financial Statements Course 11 - Completing the Accounting Cycle Course 12 - The Accounting Cycle Illustrated Course 13 - Fiscal Year Course 14 - Spreadsheet Exercise Bookkeeping and Payroll Series (Coming Soon) Course 01 - Principles Course 02 - Overview of Internal Controls Course 03 - Subsidiary Ledgers and Special Journals Course 04 - Reconciliations Course 05 - Correcting Entries Course 06 - Sales Tax Course 07 - Budgeting Course 08 - Accounting for Merchandising Course 09 - Accounting for Cash Course 10 - Payroll Course 11 - Partnerships and Corporations Course 12 - Accounts Receivable and Bad Debts Course 13 - Interim Profit or Loss Course 14 - Year End - Preparing to Close the Books Course 15 - Year End - Closing the Books Course 16 - Cash Flow Social Media Training Introduction to Social Media for Business Series Course 01 - Pinterest Course 02 - Facebook Course 03 - Twitter Course 04 - Google+ Advertising and Networking Course 05 - LinkedIn Course 06 - YouTube Channels Social Media Strategist Series Course 01 - The Rise of Social Media Course 02 - Conducting Market Analysis Course 03 - Auditing Social Media Course 04 - Setting Goals and Selecting Platforms Course 05 - Creating the Social Media Policy Course 06 - Integrating Marketing Strategies Course 07 - Developing Effective Content Course 08 - Understanding the Popular Platforms Course 09 - Launching Successful Campaigns Course 10 - Managing the Community Course 11 - Providing Customer Service Course 12 - Measuring, Analyzing and Reporting

5 Course 13 - The Social Media Strategist Career Human Resources Training Introduction to HR Concepts Series Course 01 - Human Resources Assistant Introduction Course 02 - Attracting and Retaining Employees Course 03 - Recruiting, Selection and Orientation Course 04 - Training and Development Course 05 - Performance Appraisal Course 06 - Legal Environment of HRM Course 07 - Motivating Employees Course 08 - Contemporary Motivation Theory Course 09 - Motivation Techniques Course 10 - Teams and Teamwork Effective Human Resource Administration Series Course 01 - Effective Human Resource Administration Overview Course 02 - Fundamentals of Motivation Course 03 - Individual Behavior Course 04 - Group Behavior Course 05 - The Informal Organization Course 06 - Technology and People at Work Course 07 - Productivity and Quality Improvement Course 08 - Job Redesign and Job Enrichment Course 09 - Fundamentals of Leadership Course 10 - Developing, Appraising, and Rewarding Employees Course 11 - Communicating for Effectiveness Course 12 - Managing Conflict and Change Course 13 - Human Relations in Global Business Office Productivity Training Microsoft Office Training Office 365 Training Microsoft Office For End Users Series Course 01 - Office 365 Overview Course , Contacts & Calendar Course 03 - Using the Office 365 Office Apps Microsoft Office Administration Series Course 01 - Getting Your Domain Ready Course 02 - Creating and Supporting Users and Groups Course 03 - Administrating Mailboxes, Contacts, Policies and More Microsoft Office SharePoint for End Users Series Course 01 - SharePoint Overview Course 02 - Creating Your First Site Course 03 - Adding Content to the Team Site Searching for Content 2016 Edition Microsoft Office 2016: New Features Series Course 01 - Word 2016 New Features

6 Course 02 - Excel 2016 New Features Course 03 - PowerPoint 2016 New Features Course 04 - Outlook 2016 New Features 2013 Edition Transition to Office 2013 from Office 2007/2010 Series Course 01 - Getting Started with Microsoft Office 2013 Course 02 - Working with Microsoft Word 2013 Course 03 - Working with Microsoft Excel 2013 Course 04 - Working with Microsoft PowerPoint 2013 Course 05 - Working with Microsoft Access 2013 Course 06 - Working with Microsoft Outlook 2013 Microsoft Office 2013 Lync Essentials Series Course 01 - Setup Lync 2013 Course 02 - Presence, IM and Contacts Course 03 - Make Audio and Video Calls Course 04 - Schedule, Join and Conduct Lync Meetings Microsoft Project 2013 Basic Series Course 01 - Starting a Project Course 02 - Working with Project Calendars Course 03 - Working with Project Tasks Course 04 - Working with Project Resources Course 05 - Delivering a Project Plan Microsoft Project 2013 Advanced Series Course 01 - Managing the Project Environment Course 02 - Managing Task Structures Course 03 - Generating Project Views Course 04 - Producing Project Reports Microsoft Office 2013 Access Basic Series Course 01 - Getting Started with Access Course 02 - Working with Table Data Course 03 - Querying a Database Course 04 - Creating Advanced Queries Course 05 - Generating Reports Course 06 - Customizing the Access Environment Microsoft Office 2013 Access Intermediate Series Course 01 - Designing a Relational Database Course 02 - Joining Tables Course 03 - Organizing a Database for Efficiency Course 04 - Sharing Data Across Applications Course 05 - Advanced Reporting Microsoft Office 2013 Access Advanced Series Course 01 - Implementing Advanced Form Design Course 02 - Using Data Validation Course 03 - Using Macros to Improve User Interface Design Course 04 - Using Advanced Database Management Course 05 - Distributing and Securing a Database Course 06 - Managing Switchboards Microsoft Office 2013 Excel Basic Series Course 01 - Getting Started with Microsoft Excel 2013 Course 02 - Performing Calculations Course 03 - Modifying a Worksheet

7 Course 04 - Formatting a Worksheet Course 05 - Printing Workbook Contents Course 06 - Managing Large Workbooks Course 07 - Customizing the Excel Environment Microsoft Office 2013 Excel Intermediate Series Course 01 - Creating Advanced Formulas Course 02 - Analyzing Data with Logical and Lookup Functions Course 03 - Organizing Worksheet Data with Tables Course 04 - Visualizing Data with Charts Course 05 - Analyzing Data with PivotTables, Slicers, and PivotCharts Course 06 - Inserting Graphics Course 07 - Enhancing Workbooks Microsoft Office 2013 Excel Advanced Series Course 01 - Automating Worksheet Functionality Course 02 - Auditing Worksheets Course 03 - Analyzing and Presenting Data Course 04 - Working With Multiple Workbooks Course 05 - Exporting Excel Data Microsoft Office 2013 Outlook Basic Series Course 01 - Getting Started With Outlook 2013 Course 02 - Composing Messages Course 03 - Reading and Responding to Messages Course 04 - Managing Your Messages Course 05 - Managing Your Calendar Course 06 - Managing Your Contacts Course 07 - Working With Tasks and Notes Course 08 - Customizing the Outlook Environment Microsoft Office 2013 Outlook Advanced Series Course 01 - Configure Advanced Message Options Course 02 - Advanced Message Management Course 03 - Advanced Calendar Management Course 04 - Advanced Contact Management Course 05 - Managing Activities by Using Tasks and Journal Entries Course 06 - Sharing Workspaces with Others Course 07 - Managing Outlook Data Files Microsoft Office 2013 PowerPoint Basic Series Course 01 - Getting Started with PowerPoint Course 02 - Developing a PowerPoint Presentation Course 03 - Performing Advanced Text Editing Course 04 - Adding Graphical Elements to Your Presentation Course 05 - Modifying Objects in Your Presentation Course 06 - Adding Tables to Your Presentation Course 07 - Adding Charts to Your Presentation Course 08 - Preparing to Deliver Your Presentation Microsoft Office 2013 PowerPoint Advanced Series Course 01 - Modifying the PowerPoint Environment Course 02 - Customizing Design Templates Course 03 - Adding SmartArt to a Presentation Course 04 - Working with Media and Animations Course 05 - Collaborating on a Presentation Course 06 - Customizing a Slide Show Course 07 - Securing and Distributing a Presentation Microsoft Office 2013 Word Basic Series

8 Course 01 - Getting Started with Word Course 02 - Editing a Document Course 03 - Formatting Text and Paragraphs Course 04 - Adding Tables Course 05 - Managing Lists Course 06 - Inserting Graphic Objects Course 07 - Controlling Page Appearance Course 08 - Proofing a Document Course 09 - Customizing the Word Environment Microsoft Office 2013 Word Intermediate Series Course 01 - Working with Tables and Charts Course 02 - Customizing Formats Using Styles and Themes Course 03 - Using Images in a Document Course 04 - Creating Custom Graphic Elements Course 05 - Inserting Content Using Quick Parts Course 06 - Controlling Text Flow Course 07 - Using Templates Course 08 - Using Mail Merge Course 09 - Using Macros Microsoft Office 2013 Word Advanced Series Course 01 - Collaborating on Documents Course 02 - Adding Reference Marks and Notes Course 03 - Simplifying and Managing Long Documents Course 04 - Securing a Document Course 05 - Forms 2010 Edition Microsoft Office 2010 New Features Series Course 01 - The Office 2010 Interface Course 02 - New Word Features Course 03 - New Excel Features Course 04 - New PowerPoint Features Course 05 - New Outlook Features Course 06 - New Access Features Microsoft Project 2010 Basic Series Course 01 - Getting Started Course 02 - Tasks Course 03 - Tasks Scheduling Course 04 - Resource Management Course 05 - Views and Tables Course 06 - Filters, Groups, and Sorting Course 07 - Finalizing the Task Plan Microsoft Project 2010 Advanced Series Course 01 - Using Templates and Importing Data Course 02 - Managing a Project Course 03 - Analyzing and Adjusting the Plan Course 04 - Working with Reports Course 05 - Customizing Project Course 06 - Managing Multiple Projects Course 07 - Exchanging Project Information Microsoft Office 2010 Access Basic Series Course 01 - Getting Started Course 02 - Databases and Tables Course 03 - Fields and Records

9 Course 04 - Data Entry Rules Course 05 - Basic Queries Course 06 - Using Forms Course 07 - Working with Reports Microsoft Office 2010 Access Intermediate Series Course 01 - Relational Databases Course 02 - Related Tables Course 03 - Complex Queries Course 04 - Advanced Form Design Course 05 - Reports and Printing Course 06 - Charts Course 07 - PivotTables and PivotCharts Microsoft Office 2010 Access Advanced Series Course 01 - Querying with SQL Course 02 - Advanced Queries Course 03 - Macros Course 04 - Advanced Macros Course 05 - Importing, Exporting, and Linking Course 06 - Database Management Microsoft Office 2010 Excel Basic Series Course 01 - Getting Started Course 02 - Entering and Editing Data Course 03 - Modifying a Worksheet Course 04 - Functions Course 05 - Formatting Course 06 - Printing Course 07 - Charts Course 08 - Managing Large Workbooks Course 09 - Graphics and Screenshots Microsoft Office 2010 Excel Intermediate Series Course 01 - Using Multiple Worksheets and Workbooks Course 02 - Advanced Formatting Course 03 - Outlining and Subtotals Course 04 - Cell and Range Names Course 05 - Lists and Tables Course 06 - Web and Internet Features Course 07 - Advanced Charting Course 08 - Documenting and Auditing Course 09 - Templates and Settings Microsoft Office 2010 Excel Advanced Series Course 01 - Advanced Functions Course 02 - Lookups and Data Tables Course 03 - Advanced List Management Course 04 - PivotTables and PivotCharts Course 05 - Exporting and Importing Course 06 - Analytical Options Course 07 - Macros and Custom Functions Course 08 - Conditional Formatting and SmartArt Microsoft Office 2010 Outlook Basic Series Course 01 - Getting Started Course Course Management Course 04 - Contact Management Course 05 - Tasks

10 Course 06 - Appointments and Events Course 07 - Meeting Requests and Responses Microsoft Office 2010 Outlook Intermediate Series Course 01 - Customizing Outlook Course 02 - Working with Contacts Course 03 - Customizing Messages Course 04 - Organizing Items Course 05 - Organizing Mail Microsoft Office 2010 Outlook Advanced Series Course 01 - Collaboration Course 02 - Mailbox Management Course 03 - The Notes and Journal Folders Course 04 - Calendars and Contacts Course 05 - Mail Merges and Templates Microsoft Office 2010 PowerPoint Basic Series Course 01 - Getting Started Course 02 - New Presentations Course 03 - Formatting Slides Course 04 - Using Drawing Objects Course 05 - Working with Graphics Course 06 - Using Tables and Charts Course 07 - Modifying Presentations Course 08 - Proofing and Delivering Presentations Microsoft Office 2010 PowerPoint Advanced Series Course 01 - Customizing PowerPoint Course 02 - Using Graphics and Multimedia Course 03 - Customizing SmartArt Graphics and Tables Course 04 - Action Buttons, Custom Slide Shows, and Equations Course 05 - Distributing Presentations Course 06 - Integrating Microsoft Office Files Microsoft Office 2010 Word Basic Series Course 01 - Getting Started Course 02 - Navigation and Selection Techniques Course 03 - Editing Text Course 04 - Formatting Text Course 05 - Tables Course 06 - Page Layout Course 07 - Proofing and Printing Documents Course 08 - Graphics Microsoft Office 2010 Word Intermediate Series Course 01 - Styles and Outlines Course 02 - Sections and Columns Course 03 - Formatting Tables Course 04 - Printing Labels and Envelopes Course 05 - Templates and Building Blocks Course 06 - Graphics Course 07 - Managing Document Revisions Course 08 - Web Features Microsoft Office 2010 Word Advanced Series Course 01 - Using Mail Merge Course 02 - Objects and Backgrounds Course 03 - Using Macros Course 04 - Working with Forms

11 Course 05 - Customizing Word Course 06 - Long Documents Course 07 - XML Features 2007 Edition Microsoft Project 2007 Basic Series Course 01 - Getting Started and Creating a Project Plan Course 02 - Managing and Finalizing Microsoft Project 2007 Advanced Series Course 01 - Exchanging Information and Updating a Plan Course 02 - Costs, Visualization, and Reusing Plan Information Microsoft Office 2007 Access Basic Series Course 01 - Getting Started Course 02 - Databases and Tables Course 03 - Fields and Records Course 04 - Data Entry Rules Course 05 - Basic Queries Course 06 - Using Forms Course 07 - Working with Reports Microsoft Office 2007 Access Intermediate Series Course 01 - Relational Databases Course 02 - Working with Related Tables Course 03 - Complex Queries Course 04 - Advanced Form Design Course 05 - Reports and Printing Course 06 Charts Course 07 - PivotTables and PivotCharts Microsoft Office 2007 Access Advanced Series Course 01 - Querying with SQL Course 02 - Advanced Queries Course 03 Macros Course 04 - Advanced Macros Course 05 - Importing, Exporting, and Linking Course 06 - Database Management Course 07 - Internet Integration Microsoft Office 2007 Excel Basic Series Course 01 - Getting Started Course 02 - Entering and Editing Data Course 03 - Modifying a Worksheet Course 04 - Using Functions Course 05 - Formatting Worksheets Course 06 - Printing Course 07 - Creating Charts Course 08 - Managing Large Workbooks Microsoft Office 2007 Excel Intermediate Series Course 01 - Using Multiple Worksheets and Workbooks Course 02 - Advanced Formatting Course 03 - Outlining and Subtotals Course 04 - Cell and Range Names Course 05 - Lists and Tables Course 06 - Web and Internet Features Course 07 - Advanced Charting Course 08 - Documenting and Auditing Course 09 - Templates and Settings

12 Microsoft Office 2007 Excel Advanced Series Course 01 - Advanced Functions Course 02 - Lookups and Data Tables Course 03 - Advanced List Management Course 04 - PivotTables and PivotCharts Course 05 - Exporting and Importing Course 06 - Analytical Options Course 07 - Macros and Custom Functions Course 08 - Conditional Formatting and SmartArt Microsoft Office 2007 Outlook Basic Series Course 01 - Getting Started Course Course Management Course 04 - Contact Management Course 05 - Tasks Course 06 - Appointments and Events Course 07 - Meeting Requests and Responses Microsoft Office 2007 Outlook Intermediate Series Course 01 - Customizing Outlook Course 02 - Customizing Messages Course 03 - Organizing Items Course 04 - Folders Course 05 - Organizing Mail Microsoft Office 2007 Outlook Advanced Series Course 01 - Mailbox Course 02 - Notes and Journal Folders Course 03 - Calendar and Contacts Course 04 - Collaboration Features Course 05 - Templates and Forms Microsoft Office 2007 PowerPoint Basic Series Course 01 - Getting Started Course 02 - New Presentations Course 03 - Formatting Slides Course 04 - Drawing Objects Course 05 - Graphics Course 06 - Tables and Charts Course 07 - Modifying Presentations Course 08 - Proofing and Delivering Presentations Microsoft Office 2007 PowerPoint Advanced Series Course 01 - Custom Presentation Options Course 02 - Graphic and Multimedia Content Course 03 - Customizing SmartArt Graphics and Tables Course 04 - Action Buttons and Custom Slide Shows Course 05 - Distributing a Presentation Course 06 - Integrating Microsoft Office Files Microsoft Office 2007 Word Basic Series Course 01 - Getting Started Course 02 - Navigation and Selection Techniques Course 03 - Editing Text Course 04 - Formatting Text Course 05 Tables Course 06 - Page Layout Course 07 - Proofing and Printing Documents

13 Course 08 Graphics Microsoft Office 2007 Word Intermediate Series Course 01 Styles Course 02 - Sections and Columns Course 03 - Formatting Tables Course 04 - Printing Labels and Envelopes Course 05 - Templates and Building Blocks Course 06 Graphics Course 07 - Managing Document Revisions Course 08 - Web Features Microsoft Office 2007 Word Advanced Series Course 01 - Mail Merge Course 02 - Objects and Backgrounds Course 03 Forms Course 04 Macros Course 05 - Toolbar and Keyboard Customization Course 06 - Long Documents Course 07 - XML Features Project Management Training Professional Project Management Introduction to Project Management Series Course 01 - Introduction & Overview Course 02 - Teams & Leadership Course 03 - Project Communication Course 04 - Stakeholder Management Course 05 - The Basics of Project Management Course 06 - Scope and Requirements Course 07 - Developmental Methodologies Course 08 - Effective Budgets & Schedules Course 09 - Project Performance Course 10 - Change Management Associate in Project Management (CAPM) Exam Prep Series Course 01 - CAPM Application & Exam Course 02 - Organizations and Project Management Course 03 - The Basics of Project Management Course 04 - Project Integration Management Course 05 - Project Scope Management Course 06 - Project Time Management Course 07 - Project Cost Management Course 08 - Project Quality Management Course 09 - Project Human Resource Management Course 10 - Project Communications Management Course 11 - Project Risk Management Course 12 - Project Procurement Management Course 13 - Project Stakeholder Management Course 14 - Professional Responsibility Project Management Professional (PMP) Exam Prep Series Course 00 - PMP Application & Exam Course 01 - Types of Exam Questions Course 02 - Organizations and Project Management

14 Course 03 - The Basics of Project Management Course 04 - Project Integration Management Course 05 - Project Scope Management Course 06 - Project Time Management Course 07 - Project Cost Management Course 08 - Project Quality Management Course 09 - Project Human Resource Management Course 10 - Project Communications Management Course 11 - Project Risk Management Course 12 - Project Procurement Management Course 13 - Project Stakeholder Management Course 14 - Professional Responsibility Agile Certified Practitioner (ACP) Exam Prep Series Course 01 - Application Process and Test Course 02 - Agile Framework Course 03 - Value-Driven Delivery Course 04 - Stakeholder Engagement Course 05 - Boosting Team Performance Course 06 - Adaptive Planning Course 07 - Problem Detection and Resolution Course 08 - Continuous Improvement Agile Certified Practitioner (ACP) Exam Prep Series Updates Course 01 - The Process Course 02 - The Exam Course 03 - Agile Principles & Mindset Course 04 - Dynamic Systems Development (DSDM) Course 05 - Value-Driven Delivery Course 06 - Stakeholder Engagement Course 07 - Boosting Team Performance Course 08 - Adaptive Planning Course 09 - Problem Detection & Resolution Course 10 - Continuous Improvement Agile Master Certified (SAMC ) Series Course 02 - Agile Overview Course 03 - Understanding Lean Software Development Course 04 - Understanding Kanban Course 05 - Introduction to Scrum Course 06 - Understanding XP Software Development Course 07 - Other Agile Models Professional Project Management Risk Management Professional (RMP) Exam Prep Series Course 01 - Quick PM Review & the RMP Credential Course 02 - Introduction to Project Risk Course 03 - Risk Management Planning Course 04 - Stakeholder Management & Communication Course 05 - Risk Identification Course 06 - Qualitative Risk Analysis Course 07 - Quantitative Risk Analysis Course 08 - Risk Response Planning Course 09 - Learning to Control Risks PRINCE2 Foundation Series

15 Course 02 - PRINCE2 Themes Course 03 - PRINCE2 Processes Course 04 - Chapter 04 - PRINCE2 & ITIL PRINCE2 Practitioner Series Course 02 - Pre-project Stage Course 03 - Initiation Stage Course 04 - Subsequent Delivery Stage Course 05 - Final Delivery Stage SCRUM Immersion Series Course 01 - Overview Course 02 - Scrum Basics Course 03 - Key Scrum Artifacts Course 04 - User Stories Course 05 - Implementing Scrum Scrum Developer Certified (SDC ) Series Course 01 - Introduction Course 02 - Introduction to Scrum Course 03 - Initiating a Project Course 04 - Planning & Estimating a Project Course 05 - Implementing a Project Course 06 - Sprint Review and Retrospect Course 07 - Release Scrum Master Certified (SMC ) Series Course 01 - Introduction Course 02 - Introduction to Scrum Course 03 - Scrum Aspects Course 04 - Meetings in Scrum Course 05 - Facilitating Projects in Scrum Scrum Product Owner Certified (SPOC ) Series Course 01 - Introduction Course 02 - Introduction to Scrum Course 03 - Roles and Responsibilities Course 04 - Planning Course 05 - Manage Quality, Change, and Risk Course 06 - Sprints Executive Strategy & Management Series Course 01 - The Basics of Project Management Course 02 - The Keys to Success Course 03 - Strategy Basics Quality Management Series Course 01 - Concept of Quality Course 02 - Customer Input to Quality Course 03 - Plan Quality Course 04 - Quality Control Course 05 - Six Sigma Schedule & Cost Control Series Course 01 - Quick PM Review Course 02 - Time Management Course 03 - Critical Path Method Course 04 - Basic Cost Management Course 05 - Introduction to Earned Val ue

16 Course 06 - Critical Chain Management Course 07 - Other Cost Calculations Scope & Requirements Series Course 01 - Effective Listening Skills for Requirements Definition Course 02 - Stakeholders Course 03 - Scope Definition Course 04 - Creating Effec tive Work Breakdown Structures Course 05 - Requirements Basics Course 06 - Use Cases Course 07 - Development Methodologies Course 08 - Testable Requirements Course 09 - The Software Requirements Specification (SRS) Course 10 - Business Domain Modeling Course 11 - Other Advanced Tools Managing Project Teams Series Course 01 - Knowing Your Team Course 02 - Managing Your Team Strategic Planning Skills Series Course 01 - Preparing for the Strategic Planning Process Course 02 - Initiating the Strategic Planning Process Course 03 - Developing the Strategic Plan Course 04 - Executing the Plan Project Management Skills for Non-Project Managers Series Course 01 - Planning the Project Course 02 - Implementing the Project Plan IT Service Management Training IT Service Management ITIL Orientation Series Course 01 - ITIL s Lifecycle Approach to IT Service Management ITIL Foundation Series Course 02 - Introduction to ITSM Course 03 - Continual Service Improvement Course 04 - Service Operation Course 05 - Service Transition Course 06 - Service Design Course 07 - Service Strategy ITIL Practitioner Series Course 02 - ITSM Continual Improvement Course 03 - Principles Themes Course 04 - OCM Course 05 - Communications Course 06 - Metrics Course 07 - CSI Approach Course 08 - Integrate CSI ITIL Continual Service Improvement Series Course 02 - Continual Service Improvement Course 03-7-Step Improvement Process

17 Course 04 - Reporting, Methods & Technology Course 05 - CSI Organization & Implementation ITIL Managing Across the Lifecycle Series Course 02 - Introduction to Managing Across the Lifecycle Course 03 - Stakeholder Management & Communication Course 04 - Process Integration Course 05 - Managing Services Across the Lifecycle Course 06 - Governance Course 07 - Measurement Course 08 - Implement & Improving ITIL Operational Support & Analysis Series Course 02 - Introduction to Operational Support & Analysis Course 03 - Service Operation Processes Course 04 - OSA Common Activities Course 05 - Service Operation Functions Course 06 - Organize & Implement ITIL Planning, Protection & Optimization Series Course 02 - Planning, Protection & Optimization Course 03 - PPO Processes Course 04 - Organize & Implement ITIL Release, Control & Validation Series Course 02 - Release, Control & Validation Course 03 - RCV Processes Course 04 - Organizing & Technology ITIL Service Offerings & Agreements Series Course 02 - Service Offerings & Agreements Course 03 - SOA Processes Course 04 - Organizing, Technology & Implementation IT Service Management ITIL Service Design Series Course 02 - Service Design Course 03 - Service Design Activities Course 04 - Service Design Processes Course 05 - Technology, Organization & Implementation ITIL Service Operation Series Course 02 - IT Service Lifecycle Service Operation Course 03 - Service Operation Processes Course 04 - Common Service Operation Activities Course 05 - Service Operation Functions Course 06 - Technical Considerations ITIL Service Strategy Series Course 02 - Service Strategy

18 Course 03 - Services & Strategy Course 04 - Service Strategy Processes Course 05 - Organizing & Sourcing Course 06 - Implementation ITIL Service Transition Series Course 02 - Service Transition Course 03 - Service Transition Processes Course 04 - Common Service Transition Activities Course 05 - Structure, Technology & Implementation RESILIA Foundation Awareness Components (itsm751) Series Course 01 - Introduction to RESILIA Foundation Course 02 - Introduction to Cyber Resilience Course 03 - Risk Management Course 04 - Managing Cyber Resilience Course 05 - RESILIA Foundation Summary RESILIA Practitioner Awareness Components (itsm761) Series Course 01 - Introduction to RESILIA Practitioner Course 02 - Think Different Course 03 - Risk Management Course 04 - CSI Approach to Becoming Cyber Resilient Course 05 - RESILIA Practitioner Summary COBIT 5 Foundation v1.0 Series Course 02 - Overview and Key Features of COBIT 5 Course 03 - COBIT 5 Principles Course 04 - COBIT 5 Enablers Course 05 - Implementation Guidance Course 06 - Process Capability Model and COBIT 5 Summary IT Networking Training Microsoft Training Monitoring and Operating a Private Cloud with System Center 2012 R2 (MCSE) Series Course 01 - System Center 2012 Course 02 - Introducing the Cloud Course 03 - Working with the Business Cloud Course 04 - Cloud Services Course 05 - Monitoring Course 06 - Automating Responses Course 07 - Managing Problems in the Private Cloud Course 08 - Service Management in the Private Cloud Course 09 - Cloud Protection, Recovery, and Compliance Course 10 - SLAs, Dashboards and Widgets Course 11 - Cleaning Up System Center Databases Configuring and Deploying a Private Cloud with System Center 2012 R2 (MCSE) Series Course 01 - Understanding the Private Cloud Course 02 - Using VMM to Deploy the Cloud

19 Course 03 - Working With the Private Cloud Infrastructure Course 04 - Virtual Applications Course 05 - Components of the Private Cloud Course 06 - A First Business Unit Cloud Course 07 - Private Cloud Infrastructure Course 08 - Monitoring the Private Cloud Course 09 - Service Management for the Cloud Course 10 - Private Cloud Service Catalog Course 11 - Security for the Cloud Course 12 - Automation in the Private Cloud Installing and Configuring Windows Server 2012 R2 (MCSA/MCSE) Series Course 01 - Server 2012 Overview Course 02 - Windows Server 2012 Management Course 03 - Working with Server Core Course 04 - Configuring Local Storage Course 05 - Configure File and Print Access Course 06 - Remote Management and Virtualization Course 07 - TCP/IP Protocol Suite Course 08 - DHCP and DNS Course 09 - Overview of Active Directory Domain Services Course 10 - Windows Security Administering Windows Server 2012 R2 (MCSA/MCSE) Series Course 01 - Server Deployment and Image Management Course 02 - Managing Servers and Updates Course 03 - File and Print Services Course 04 - Configuring Network Services and Access Course 05 - Network Policy Servers Course 06 - Active Directory Course 07 - Group Policy Configuring Advanced Windows Server 2012 R2 Services (MCSA/MCSE) Series Course 01 - Network Services Course 02 - High Availability Course 03 - Hyper-V and High Availability Course 04 - Active Directory Course 05 - Active Directory Federation Services Course 06 - File and Storage Services Course 07 - Business Continuity and Disaster Recovery Course 08 - Active Directory Certificate Services Course 09 - Active Directory Rights Management Services Designing and Implementing a Server Infrastructure (MCSE) Series Course 01 - Server Infrastructure - Upgrade and Migration Course 02 - Storage and File Services Course 03 - Network Infrastructure Services Course 04 - Planning for External User Access Course 05 - Design and Implement Logical AD Infrastructure Course 06 - AD GPO Course 07 - Designing a Physical AD Infrastructure Course 08 - Domain Controllers Implementing an Advanced Server Infrastructure (MCSE) Series Course 01 - Creating the Virtualization Infrastructure Course 02 - Planning and Deploying Virtual Machines Course 03 - Monitoring Course 04 - Solution for the Virtualization Administration

20 Course 05 - High Availability Course 06 - PKI Course 07 - Updates Course 08 - BCP Course 09 - IDA Upgrading Your Skills to MCSA Windows Server 2012 Series Course 01 - Install and Configure Servers Course 02 - Configure Server Roles and Features Course 03 - Configure Hyper-V Course 04 - Install and Administer Active Directory Course 05 - Deploy, Manage, and Maintain Servers Course 06 - Configure Network Services and Access Course 07 - Configure a Network Policy Server Infrastructure Course 08 - Configure and Manage Active Directory Course 09 - Configure and Manage Group Policy Course 10 - Configure and Manage High Availability Course 11 - Configure File and Storage Solutions Course 12 - Implement Business Continuity and Disaster Recovery Course 13 - Configure Network Services Course 14 - Configure Identity and Access Solutions Configuring Windows Server 2008 R2 Active Directory Series Course 01 - Installing the Active Directory Role Course 02 - Working With Active Directory Objects Course 03 - Understanding GPOs Course 04 - Managing Users and Groups with AD Course 05 - Working With Domain Controllers Course 06 - Adding DNS Course 07 - Securing the Authentication Process Course 08 - Monitoring and Supporting AD Course 09 - Planning Active Directory Deployment Course 10 - IDA Solutions Course 11 - Active Directory Certificate Services Configuring Windows Server 2008 R2 Network Infrastructure Series Course 01 - Understanding and Configuring IP Course 02 - Configuring IP Based Solutions Course 03 - Understanding IP Routing Course 04 - Connecting Windows to the LAN Course 05 - Securing the Client, Network, and Communications Course 06 - Managing Files Course 07 - Monitoring Systems Course 08 - Managing Printers Course 09 - Securing Windows Through Updates Windows Server 2008 Applications Infrastructure Series Course 01 - Deploying Windows in the Enterprise Course 02 - Working with Terminal Services Course 03 - Working with a Terminal Services Infrastructure Course 04 - Storage and High-Availability Course 05 - File and Services Course 06 - Working with Web Applications Course 07 - Web Server Management & Security Course 08 - Collaboration with WSS Course 09 - Working with Windows Media Windows Server 2008 Administration Series Course 01 - Preparing for Windows 2008 Installation Course 02 - Configuration Change Plan

21 Course 03 - Preparing for Server 2008 Migration Course 04 - Server Migration and Planning for Roles Course 05 - Distributed File System Course 06 - Windows Server 2008 High Availability Course 07 - Monitoring Windows Server Course 08 - Windows Server Security Course 09 - Windows Server Backup and Restore Course 10 - Windows Server Maintenance Plan Course 11 - Planning for Business Continuity Course 12 - Windows Server Troubleshooting Windows Server Enterprise Administration Series Course 01 - Planning for Active Directory Course 02 - Network Infrastructure Course 03 - Advanced Active Directory Issues Course 04 - Active Directory Administration Course 05 - Deploying Windows 2008 to the Small/Medium Office Course 06 - Using Remote Desktop Services and Application Setup Course 07 - Securing the Network Course 08 - Supporting PKI Course 09 - Virtualization Solutions Course 10 - Windows Updates Course 11 - Making Data Secure and Available Deploying Microsoft Exchange Server 2010 Series Course 01 - Active Directory and Supporting Infrastructure Course 02 - Mailbox Servers and Recipients Course 03 - Managing Client Access Course 04 - Managing Message Transports Course 05 - Exchange Security Course 06 - Implementing High Availability Configuring Microsoft Windows 7 Series Course 01 - Basic Windows 7 Installation Course 02 - Advanced Windows 7 Installation Course 03 - Understanding Disk Types and File Systems Course 04 - Network Configuration Course 05 - Sharing Files, Folders, and Printers Course 06 - Working with Windows 7 Client Performance Course 07 - Basic Desktop Security Course 08 - Advanced Desktop Security Course 09 - Disaster Recovery & Prevention Course 10 - Remote Access Options Course 11 - Introducing Windows PowerShell Enterprise Desktop Support Technician for Windows 7 Series Course 01 - Identifying Cause and Resolving Desktop Application Issues Course 02 - Operating System Troubleshooting and Support Course 03 - Networking with Windows 7 Course 04 - Configuring Security and Troubleshooting Issues Course 05 - Supporting Mobile Users Course 06 - Maintaining Hardware on Win 7 Course 07 - Centralizing Configurations Course 08 - User Login, Profiles and Access to Resources Configuring Windows Devices Series Course 01 - What s New in Windows 10 Course 02 - Windows 10 Deployment Course 03 - Deploying Virtual Windows 10 Desktops Course 04 - Configuring Device Settings

22 Course 05 - Connecting Windows 10 to Networks Course 06 - Sharing Data and Printers Course 07 - Managing Apps Course 08 - Securing Windows 10 Devices Course 09 - Monitoring and Maintaining Windows 10 Course 10 - Managing Users in the Enterprise Course 11 - Managing Desktops and Applications in the Enterprise Course 12 - Managing Devices in the Enterprise CompTIA Training CompTIA A+ 900 Certification Series Course 01 - Configuring BIOS Course 02 - Motherboards Course 03 - Expansion Slots Course 04 - RAM Types and Features Course 05 - Install and Configure PC Expansion Cards Course 06 - Install and Configure Storage Devices Course 07 - CPU's and Cooling Methods Course 08 - PC Connection Interfaces Course 09 - Power Supplies Course 10 - Custom Computer Specifications Course 11 - Installing Displays Course 12 - PC Connectors Course 13 - Installing Peripheral Course 14 - Installing Multifunction Devices and SOHO Networks Course 15 - Printer Technologies Course 16 - Printer Maintenance Course 17 - Networking Course 18 - Properties and Characteristics of TCP/IP Course 19 - TCP vs. UDP Course 20 - Wi-Fi Networking Standards and Encryption Types Course 21 - Install and Configure SOHO Wireless/Wired Router Course 22 - Architecture and Internet Connection Types Course 23 - Networking Tools Course 24 - Laptop Hardware Components Course 25 - Mobile Devices Course 26 - Mobile Device Ports and Accessories Course 27 - Troubleshooting Theory Course 28 - Troubleshooting RAID Arrays and Hard Drives Course 29 - Troubleshooting Video Course 30 - Troubleshooting Network Issues Course 31 - Troubleshooting Printers Course 32 - Windows Operating Systems Course 33 - Command Line Tools Course 34 - Microsoft Operating System Features and Tools Course 35 - Control Panel Utilities Course 36 - Windows Networking on Client Desktops Course 37 - Preventative Maintenance Course 38 - Features and Functionality of the Mac OS and Linux Operating Systems Course 39 - Client Side Virtualization Course 40 - Cloud-based Concepts Course 41 - Network Host Properties Course 42 - Mobile Operating Systems Course 43 - Mobile Device Network and Course 44 - Security Course 45 - Prevention Methods Course 46 - Windows Security Settings

23 Course 47 - Security Best Practices Course 48 - Securing Mobile Devices Course 49 - Troubleshooting Common PC Tools Course 50 - Common PC Security Issues Course 51 - Common Mobile Operating Systems Troubleshooting Course 52 - Common Safety Practices Course 53 - Maintenance Tools and Techniques Course 54 - Privacy and Licensing Concepts CompTIA A+ 800 Certification: A Comprehensive Approach Series Course 01 - Hardware Fundamentals Course 02 - Operating System Fundamentals Course 03 - PC Technician Professional Best Practices Course 04 - Peripheral Components Course 05 - Managing System Components Course 06 - Installing and Configuring Operating Systems Course 07 - Customized Client Environments Course 08 - Networking Technologies Course 09 - Installing, Configuring, and Maintaining SOHO Networks Course 10 - Supporting Laptops Course 11 - Mobile Computing Course 12 - Supporting Printers Course 13 - Security Course 14 - Troubleshooting Hardware Components Course 15 - Troubleshooting System-Wide Issues CompTIA Network+ Certification Series Course 01 - Network Theory Course 02 - Bounded Network Media Course 03 - Unbounded Network Media Course 04 - Network Implementations Course 05 - TCP/IP Addressing and Data Delivery Course 06 - Routing Course 07 - TCP/IP Services Course 08 - WAN Infrastructure Course 09 - Cloud and Virtualization Technologies Course 10 - Network Security Basics Course 11 - Preventing Security Breaches Course 12 - Responding to Security Incidents Course 13 - Remote Networking Course 14 - Network Management Course 15 - Troubleshooting Network Issues Course 16 - Planning and Implementing a SOHO Network CompTIA Security+ Certification Series Course 01 - Security Fundamentals Course 02 - Identifying Security Threats and Vulnerabilities Course 03 - Managing Data, Application, and Host Security Course 04 - Implementing Network Security Course 05 - Implementing Access Control, Authentication, and Account Management Course 06 - Managing Certificates Course 07 - Implementing Compliance and Operational Security Course 08 - Risk Management Course 09 - Troubleshooting and Managing Security Incidents Course 10 - Business Continuity and Disaster Recovery Planning CompTIA Healthcare IT Technician Series Course 01 - Healthcare IT Fundamentals Course 02 - The Medical Environment

24 Course 03 - Using IT in the Medical Workplace Course 04 - Healthcare IT Technical Components Course 05 - Providing Medical IT Support Course 06 - Security CompTIA Linux+ Certification Series Course 01 - Installation Course 02 - Using Linux Course 03 - File and Directory Management Course 04 - System Administration Course 05 - Application Management Course 06 - System Configuration Course 07 - Process and Module Management Course 08 - System Maintenance Course 09 - Networking Course 10 - File Sharing and Printing Course 11 - Interoperability Course 12 - Security Course 13 - Web Environment Course 14 - FTP and Services Course 15 - Troubleshooting and Maintenance CompTIA Advanced Security Practitioner (CASP) Series Course 01 - The Enterprise Security Architecture Course 02 - The Enterprise Security Technology Course 03 - Enterprise Resource Technology Course 04 - Security Design and Solutions Course 05 - Managing Risk in Projects Course 06 - Integrating Advanced Authentication and Authorization Techniques Course 07 - Implementing Cryptographic Techniques Course 08 - Integrating Hosts, Storage, Networks, and Applications in a Secure Enterprise Architecture Course 09 - Security Research and Analysis Course 10 - Disaster Recovery and Business Continuity Course 11 - Responding to and Recovering from Incidents Course 12 - Legal Issues Course 13 - Judgment and Decision-Making Cisco Training Cisco CCENT/CCNA Interconnecting Cisco Networking Devices Part 1 (ICND1) Series Course 01 - Building a Simple Network Course 02 - Establishing Internet Connectivity Course 03 - Managing Network Device Security Course 04 - Building a Medium-Sized Network Course 05 - Introducing IPv6 Cisco CCNA Interconnecting Cisco Networking Devices Part 2 (ICND2) Series Course 01 - Implementing Scalable Medium-Sized Networks Course 02 - Troubleshooting Basic Connectivity Course 03 - Implementing an EIGRP-Based Solution Course 04 - Implementing a Scalable, Multiarea Network, OSPF-Based Solution Course 05 - Wide-Area Networks Course 06 - Network Device Management Cisco CCNP Implementing Cisco IP Switched Networks (Switch) v2.0 Series

25 Course 01 - Network Design Course 02 - CAN Course 03 - Spanning Tree Course 04 - Inter-VLAN Routing Course 05 - Advanced Switch Configuration Options Course 06 - L3 FHRP Course 07 - Security Cisco CCNP Troubleshoot and Maintain Cisco IP Switched Networks (TSHOOT) v2.0 Series Course 01 - Planning Maintenance for Complex Networks Course 02 - Troubleshooting Processes for Complex Enterprise Networks Course 03 - Using Maintenance and Troubleshooting Tools and Applications Course 04 - Maintaining and Troubleshooting Campus Switched Solutions Troubleshooting Tools and Applications Course 05 - Maintaining and Troubleshooting Routing Solutions Course 06 - Troubleshooting Addressing Services Course 07 - Troubleshooting Network Performance Issues Course 08 - Troubleshooting Converged Networks Course 09 - Maintaining and Troubleshooting Network Security Implementations Course 10 - Review and Preparation for Troubleshooting Complex Enterprise Networks Cisco CCNP Implementing Cisco IP Routing (Route) v2.0 Series Course 01 - Routing Services Course 02 - Configuring the Enhanced Interior Gateway Routing Protocol Course 03 - Configuring the Open Shortest Path First Protocol Course 04 - Manipulating Routing Updates Course 05 - Implementing Path Control Course 06 - Implementing a Border Gateway Protocol Solution for ISP Connectivity Course 07 - Implementing Routing Facilities for Branch Offices and Mobile Workers Course 08 - Implementing IPv6 in the Enterprise Network VMware Training VMware vsphere 6.0 Ultimate Bootcamp Series (Coming Soon) and Methodology Course 02 - Virtualization Overview Course 03 - Planning and Installing ESXi Course 04 - Tools to Administer ESXi Course 05 - vcenter Server and Licensing Course 06 - Configuring Networking Course 07 - Configuring Storage Course 08 - VM Creation Configuration and Snapshots Course 09 - Security and Permissions Course 10 - Server and VM Monitoring Course 11 - Advanced ESXi and vcenter Management Course 12 - Patching and Upgrading ESXi Course 13 - Disaster Recovery and Backup Certified Virtualization Security Expert (Advanced VMware Security) Series Course 01 - Primer and Reaffirming Our Knowledge Course 02 - Routing and the Security Design of VMware Course 03 - Remote DataStore Security Course 04 - Penetration Testing 101

26 Course 05 - Information Gathering, Scanning and Enumeration Course 06 - Penetration Testing and the Tools of the Trade Course 07 - DMZ Virtualization and Common Attack Vectors Course 08 - Hardening Your ESX Server Course 09 - Hardening Your ESXi Server Course 10 - Hardening Your vcenter Server Course 11-3rd Party Mitigation Tools VMware vsphere 4.x/5.x to 5.5 Upgrade & New Tech Ult. Bootcamp Series and Methodology Course 02 - Overview of vsphere 5.1 & 5.5 Course 03 - Upgrading to vsphere 5.5 Course 04 - Virtual Machine Enhancements Course 05 - Managing vsphere 5.x Administration Course 06 - Networking Course 07 - Storage Course 08 - Availability Course 09 - Security Enhancements VMware Ultimate Bootcamp vsphere 5.5 Series and Methodology Course 02 - Virtualization Overview Course 03 - Planning and Installing ESXi Course 04 - Using Tools to Administer a VMware Environment Course 05 - vcenter Server 5.5 and Licensing Course 06 - Configuring Networking Course 07 - Configuring Storage Course 08 - VM Creation, Configuration, and Snapshots Course 09 - Security and Permissions Course 10 - Server and VM Monitoring Course 11 - Advanced ESXi and vcenter Server Management Course 12 - Patching and Upgrading ESXi Course 13 - Disaster Recovery and Backup VMware Ultimate Bootcamp vsphere 5 Series and Methodology Course 02 - Virtualization Overview Course 03 - Planning and Installing ESX/ESXi Course 04 - Using Tools to Administer a VMware Environment Course 05 - vcenter Server 5 and Licensing Course 06 - Configuring Networking Course 07 - Configuring Storage Course 08 - VM Creation, Configuration, and Snapshots Course 09 - Security and Permissions Course 10 - Server and VM Monitoring Course 11 - Advanced ESXi and vcenter Server Management Course 12 - Patching and Upgrading ESXi Course 13 - Disaster Recovery and Backup VMware Ultimate Bootcamp vsphere 4.1 Series and Methodology Course 02 - Virtualization Overview Course 03 - Planning and Installing ESX/ESXi Course 04 - Using Tools to Administer a VMware Environment Course 05 - Configuring Networking Course 06 - Configuring Storage Course 07 - vcenter Server 4.1 and Licensing Course 08 - VM Creation, Configuration, and Snapshots Course 09 - Security and Permissions Course 10 - Server and VM Monitoring