ISO9001:2015 LEAD IMPLEMENTER & LEAD AUDITOR

Transcription

1 ISO9001:2015 LEAD IMPLEMENTER & LEAD AUDITOR JPCANN ASSOCIATES LTD #58 NSAWAM ROAD, AVENOR JUNCTION, KOKOMLEMLE-ACCRA Office lines: / Mobile: / info@corptrainghana.com / info@jpcannassociates.com STARTING: 14TH 25TH NOV 2016

2 PART A: Mastering the implementation and management of a Quality Management System (QMS) based on ISO 9001 by PECB INTRODUCTION Delivered by a Certified PECB Trainer this five-day intensive course enables participants to develop the necessary expertise to support an organization in implementing and managing a Quality Management System (QMS) based on ISO 9001:2015. This training is consistent with the project management practices established in ISO (Quality Management Systems - Guidelines for Quality Management in Projects) and it is based on the quality management principles described in ISO Participants will also gain a thorough understanding of best practices used to implement quality processes that will address risks and opportunities and thus lead to the improvement of the overall performance and the basis for a sustainable development. Moreover, this training is fully compatible with ISO 9004 guidance's (Managing for the sustained success of an organization - A quality management approach). *After successfully completing the exam, participants can apply for the credentials of PECB Certified ISO/IEC Lead Implementer. LEARNING OBJECTIVES: n To understand the implementation of a Quality Management System in accordance with ISO 9001 n To gain a comprehensive understanding of the concepts, approaches, standards, methods and techniques required for the effective management of a Quality Management System n To gain the knowledge and skills in identifying the risks and opportunities associated with an organization n To understand the relationship between the components of a Quality Management System and the compliance with the requirements of different stakeholders of an organization n To acquire the necessary expertise to support an organization in implementing, managing and maintaining a QMS as specified in ISO 9001and ISO 9004 n To acquire the necessary expertise to manage a team implementing ISO 9001 n To develop the knowledge and skills required to advise organizations on best practices in the management of quality n To improve the capacity for analysis and decision making in the context of quality management WHO SHOULD ATTEND? n Project managers or consultants wanting to prepare and to support an organization in the implementation of a Quality Management System (QMS) n ISO 9001 auditors who wish to fully understand the Quality Management System implementation process n Persons responsible for the Quality or conformity in an organization n Members of a quality team n Expert advisors in Quality Management Systems n Technical experts wanting to prepare for a quality function or for a QMS project management function Building capacity of the nation!

3 PART A: Mastering the implementation and management of a Business Continuity Management System (BCMS) based on ISO by PECB COURSE AGENDA: ISO 9001:2015 QMS LEAD IMPLEMENTER DAY ONE Introduction to ISO 9001 and initiation of a QMS Course objective and structure Standard and regulatory framework Quality Management System (QMS) Initiating the QMS implementation Understanding the organization and clarifying the quality objectives DAY THREE Deploying the QMS Operations Management Training and awareness plan Communication plan Product and service requirements, design, and purchasing process Product and service realization and control DAY TWO Plan the implementation of the QMS Analysis of the existing management system Leadership and approval of the QMS project QMS scope Policies for quality management Risk assessment Planning of product and service provision Definition of organizational structure of the QMS Definition of the document management process DAY FOUR QMS measurement, continuous improvement and preparation for certification audit Monitoring, measurement, analysis and evaluation Internal audit Management review Treatment of problems and non-conformities Continual improvement Preparing for the certification audit Competence and evaluation of implementers Closing the training DAY 5 Certification Exam DATES: 14TH 18TH NOV 2016 FEE PER ATTENDANT USD$ 2500

4 PART B: Mastering the Audit of a Quality Management System (QMS) based on ISO 9001 by PECB INTRODUCTION Delivered by a Certified PECB Trainer This five-day intensive course enables participants to develop the necessary expertise to audit a Quality Management System (QMS) based on ISO 9001:2015 and ensure that the organization is competent in maintaining its quality management system. The Lead Auditor training will equip participants with the skills and ability to perform audits by applying widely recognized audit principles, procedures and techniques. During this training, the participant will acquire the necessary knowledge and skills to proficiently plan and perform internal and external audits in compliance with ISO 19011; the certification process according to ISO Based on practical exercises, the participant will develop the skills (mastering audit techniques) and competencies (managing audit teams and audit program, communicating with customers, conflict resolution, etc.) necessary to efficiently conduct an audit. *After successfully completing the exam, participants can apply for the credentials of PECB Certified ISO/IEC Lead Implementer. LEARNING OBJECTIVES: n To acquire the expertise to perform an ISO 9001 internal audit following ISO guidelines n To acquire the expertise to perform an ISO 9001 certification audit following ISO guidelines and ISO specifications n To acquire the necessary expertise to manage a QMS audit team n To understand the operation of an ISO 9001 conformant Quality Management System n To understand the relationship between a Quality Management System and compliance with the requirements of different stakeholders of the organization n To improve the ability to analyze the internal and external environment of an organization, and audit decision-making in the context of a QMS WHO SHOULD ATTEND? n Internal auditors n Auditors wanting to perform and lead Quality Management System (QMS) certification audits n Project managers or consultants wanting to master the Quality Management System audit process n Persons responsible for the Quality conformity in an organization n Members of a Quality team n Expert advisors in Quality Management Systems n Technical experts wanting to prepare for a Quality audit function Building capacity of the nation!

5 PART B: Mastering the Audit of a Quality Management System (QMS) based on ISO 9001 by PECB COURSE AGENDA: ISO 9001:2015 QMS LEAD IMPLEMENTER DAY ONE Introduction to Quality Management and ISO 9001 Course objectives and structure Standard and regulatory framework Certification process Fundamental principles of quality management Quality Management System (QMS) DAY THREE On-site audit activities Stage 2 audit (Part 2) Communication during the audit Audit procedures Creating audit test plans Drafting audit findings and non-conformity reports DAY TWO Audit principles, preparation and launching of an audit Fundamental audit concepts and principles Audit approach based on evidence and risk Initiating the audit Stage 1 audit Preparing the stage 2 audit (on-site audit) Stage 2 audit (Part 1) DAY FOUR Closing the audit Documentation of the audit and quality review Closing the audit Evaluating action plans by the auditor Beyond the initial audit Managing an internal audit programme Competence and evaluation of auditors Closing the training DAY 5 Certification Exam DATES: 21ST 25TH NOV 2016 FEE PER ATTENDANT USD$ 2500

6 TERMS All bookings must be paid a week before the actual date of the training via transfer into JPCann Associates Ltd's account as indicated on the booking forms. Corporate discounts available for minimum of three bookings and above. REGISTRATION Mobile: Office: / info@corptrainghana.com THIS PROGRAM IS IN CONJUNCTION WITH: Building capacity of the nation!