EDUCATION, SERVICES, AND STUDENT SUCCESS COMMITTEE

Transcription

1 March 11, 2015 NOTICE TO RESIDENTS OF THE MILWAUKEE AREA TECHNICAL COLLEGE DISTRICT, WISCONSIN A regular open meeting of the EDUCATION, SERVICES, AND STUDENT SUCCESS COMMITTEE of the Milwaukee Area Technical College District Board, Wisconsin, will be held in the BOARD ROOM (ROOM M210) of the MILWAUKEE AREA TECHNICAL COLLEGE, 700 West State Street, Milwaukee, Wisconsin on Tuesday, March 17, 2015, beginning at 5:00 PM.* The agenda for said meeting is presented as follows: 0BA. Roll Call B. Compliance with the Open Meetings Law C. Approval of Minutes February 17, Attachment 1 D. Comments from the Public 1BE. Action Items 1. NONE F. Discussion Items 1. Pathway Update Information Technology Attachment 2 2. Dashboard Indicators Attachment 3 G. Information Items 1. Enrollment Update H. 3BMiscellaneous Items

2 I. Old Business/New Business 1. Date of Next Meeting: April 21, 2015 Board Room (M210) Milwaukee Campus Committee Members: Baker, Perez, Scheibel * Other members of the MATC Board may be present, although they will not be participating as members of this committee. This meeting may be conducted in part by telephone. Telephone speakers will be available to allow the public to hear those parts of the proceedings that are open to the public. ** Action may be taken on any agenda item, whether designated as an action item or not. Agenda items may be moved into Closed Session for discussion when it becomes apparent that a Closed Session is appropriate under Section of the Wisconsin Statutes. The Board may return into Open Session to take action on any item discussed in Closed Session. Reasonable accommodations are available through the ADA Office for individuals who need assistance. Please call to schedule services at least 48 hours prior to the meeting. 2

3 Attachment ESIR - 1 MILWAUKEE AREA TECHNICAL COLLEGE DISTRICT BOARD EDUCATION, SERVICES, AND STUDENT SUCCESS February 17, 2015 CALL TO ORDER The regular monthly meeting of the Education, Services, and Institutional Relations Committee of the Milwaukee Area Technical College District Board was held in open session on Tuesday, February 17, 2015, and called to order by Ms. Lauren Baker at 5:04 p.m. in the Board Room, Room M210, at the Milwaukee Campus of Milwaukee Area Technical College. ITEM A: ROLL CALL Present: Ms. Lauren Baker, Mr. Jose Perez, Ms. Mary Scheibel ITEM B: COMPLIANCE WITH THE OPEN MEETINGS LAW The Education, Services, and Institutional Relations Committee meeting was noticed in compliance with the Wisconsin Open Meetings Law. ITEM C: APPROVAL OF MINUTES January 20, 2015 Attachment 1 Motion: The minutes were approved without objection. ITEM D: COMMENTS FROM THE PUBLIC ITEM E: ACTION ITEMS NONE ITEM F: DISCUSSION ITEMS F-1 Pathway Update Transportation Career Pathway Attachment 2 Discussion: Dr. Mohammad Dakwar, provost, introduced Ms. Dorothy Walker, dean, Ms. Rebecca Alsup-Kingery, associate dean, School of Technology; Ms. Gloria Pitchford-Nicholas, dean, School of Pre-College Education; Mr. Jonathan Feld, director, Articulation and Transfer; and Mr. Matt Kruegel, faculty, Transportation Careers. Ms. Walker introduced the many faculty in the audience. Ms. Alsup-Kingery talked about how connected these programs are to industry and employment. Ms. Alsup-Kingery noted that female participation in these programs in increasing. Mr. Kruegel briefly highlighted each of the programs. Ms. Pitchford-Nicholas noted that MATC is looking at expanding the articulation with the Adult High School. Mr. Feld mentioned that this pathway design will expose high school student to areas of transportation other than just Automotive.

4 Education, Services, and Student Success Minutes of February 17, 2015 Page 2 F2 Dashboard Indicators Attachment 3 Discussion: ITEM G: Dr. Dakwar introduced Dr. Yan Wang, director, Institutional Research. Dr. Wang briefly described the slides in the presentation. INFORMATION ITEMS G-1 Funeral Services Program Update Discussion: Dr. Dakwar introduced Dr. Dessie Levy, dean, School of Health Sciences. Dr. Levy noted that the response to the accreditation findings is almost completed and will be submitted to the accrediting body by the end of this week. G-2 Jewelry Program Update Discussion: Dr. Dakwar introduced Ms. Walker, Mr. Alfredo Luna, associate dean; Mona Schroeder-Beers, assistant dean, Continuing Education. Ms. Sharita Wank, faculty, Jewelry Program. Sharita looked at models from other colleges. A survey has been developed to distribute to employers to determine the needs of the industry. This will be brought back to the March meeting. G-3 Enrollment Update Discussion: ITEM H: ITEM I: Dr. Trevor Kubatzke, vice president, Student Services briefly described several ongoing and new retention initiatives that are scheduled. MISCELLANEOUS ITEMS OLD BUSINESS/NEW BUSINESS Date of Next Meeting Tuesday, March 17, 2015, Milwaukee Campus, Board Room (M210) ADJOURNMENT The Committee adjourned at 5:55 p.m. Respectfully submitted, ` v{xäx `A VÉÇÜÉç Michele M. Conroy Executive Assistant to the Executive Vice President & Provost Academic Affairs

5 Attachment ESSS - 2 Information Technology Career Pathways Programs Include: IT Computer Support Specialist IT Information Systems Security Specialist IT Mobile Applications Developer IT Network Specialist IT Web and Software Developer Students benefit from learning cutting edge technologies and curriculum mapped to industry recognized IT certifications. Graduates obtain employment in higher paying, higher demand jobs. Action Plan Goals For Information Technology Programs Goal 1 Improve, enhance and evolve curriculum to reflect new industry trends Hands on capstone projects created to reflect technologies and skills utilized in the market place. Many courses map to industry recognized IT certifications. New courses and curriculum have been recently created to prepare IT Support students for industry certifications in the area of soft skills, incident management systems, Apple device support, mobile device repair, IT Careers, resume writing, job search strategies and more. Goal 2 Create community institutional articulation agreements and partnerships University Transfer Agreements o UWM With appropriate course selection, MATC IT grads are within 54 credits of a Bachelor of Science in Information Science & Technology. o MSOE 2+2 agreement exists with Bachelor of Science in Management Information Systems (MIS) o University of Maryland working to build a transfer agreement with one of the top CyberSecurity B.S. programs in the nation Met with Cisco to discuss partnership where they would meet with and coach students regarding careers in IT. Cisco will also participate in a career symposium for IT students in April. Finalizing a 2+1 agreement between MATC IT Network Specialist and IT Information Systems Security associate degree programs. Students will be able to earn two associate degrees in three years. Goal 3 Increase student retention and increase learning outside the classroom. Increased open lab availability, staffed with educational assistants and faculty. Utilizing Netlab, which provides remote access to servers and network resources. Students are using Netlab in the classroom and from home. CBT Nugget IT video training library is available to students via computer and handheld devices 24/7. Extended use of LabSim, a cutting edge simulation software allowing students to run interactive labs from home without requiring excessive amounts of equipment. MATC s Association of IT Professionals (AITP) Student Chapter hosts monthly meetings bringing in IT professionals from the community. Additionally, MATC students are provided the opportunity to attend a National Collegiate Conference, where students attend seminars and compete in IT-related competitions. IT Security students competed in National College Cyber Defense Competition (CCDC) and were awarded 2nd place. The CCDC Enables our students to practice securing and defending systems and networks against real attacks generated by professionals in the field of hacking and penetration testing.

6 HIGHLIGHTS!! IT Computer Support Specialist Highlights IT Computer Support program had received a $2.1 million TAACT INTERFACE grant from U.S Department of Labor to help get TAA eligible workers employed in Milwaukee area. New career pathway introduced for IT Computer Support program to help students get employed in the IT Support industry faster. New courses have been introduced to reflect state of the art skills, needed by Milwaukee area employers. New classroom supplies have been acquired as part of the grant (Mobile devices, Apple Desktops, etc) to allow enhanced curriculum provide hands on experience to the students. IT Network Specialist Highlights Server and virtualization labs rewritten to reflect real-world situations and experiences. Technical classes map to industry certifications from Microsoft, Cisco, VMware, EMC and CompTIA. Recent introductions of courses focusing on storage and public and private clouds. Partnerships with leading industry vendors including: Cisco, VMware, Synology & VMUG to introduce students to cutting edge technology. IT Information Systems Security Specialist Using the Working Connections grant, several faculty were able to attend training in Computer Forensics and Ethical Hacking at Fox Valley Technical College. Using Netlab for most classes to improve lab availability for students. Participated in the CCDC (National Collegiate Cyber Defense Competition) in Wisconsin. Created IT-Security Club at Oak Creek Campus. Joining Palo Alto Academy and using their leading edge Firewall in IT security classes. Inviting speakers to talk about latest IT Security topics to benefit students. IT Mobile Applications Developer Partnerships with IT Bridge Program Lead to Success project allows MATC students to work with High School students to develop both iphone and Android mobile applications. Students have the opportunity to work with emerging interactive technology to capture future in 3D Virtual Milwaukee Project. New approved capital equipment items will provide in-classroom Mobile Devices as well as Remote Access to Mac computers. IT Web and Software Developer Due to increased demand for Software Developers and Web Developers in the state of Wisconsin, this associate degree was established (Fall 2014). Enrollments in this program doubled from first semester (Fall 2014) to second semester (Spring 2015). Students have the opportunity to help create a real-world Health Care Registration Portal for MATC s Health Department.

7 IT SUPPORT PATHWAY INFORMATION TECHNOLOGY CLUSTER Education - High School - PreCollege Service Center Technician Certificate (10 credits) Yes Technical Diploma Enterprise IT Support Specialist Pending Approval Microsoft Enterprise Desktop Support + Certificate (8 credits) Level 2 Service Center Technician Certificate (9 credits) (21cr total) Technical Diploma Advanced User Support Specialist Pending Approval Enterprise IT Support Specialist + Advanced Technical Support Diploma (12 credits) (30 Cr. total) Associate Degree IT Computer Support Specialist Advanced User Support Specialist Technical Diploma + 36 credits (66 Cr. total) Employment Potential Jobs: Geek Squad Technician, PC Repair specialist, IT Support Specialist Wage Range: $18,720-$24,960 Potential Jobs: PC Technician, Enterprise support specialist, Windows Support Specialist, Help desk specialist entry level Wage Range: $18,720-$29,120 Potential Jobs: Entry level Help Desk specialist, Technical Support Specialist, Help Desk Technician - Tier 2 support specialist Wage Range: $24,960 $35,360 Potential Jobs: Help Desk Specialist, Field Sales specialist, Network Administrator, User Support Specialist Wage Range: 33K -38K per year Potential Jobs: Technical Support Analyst, Desk side Support Specialist, Field Technician, Team Lead Wage Range: 35K 54K per year

8 IT Network Specialist Pathway Education - High School - PreCollege Diploma Under Construction Cisco Internetworking 12 credits Diploma Under Construction Cloud 15 credits Technical Diploma IT Networking and Infrastructure Admin. 29 credits Associate Degree Network Specialist (Available in traditional, online and accelerated formats) 67 credits 4-yr Transfer B.S./B.A MSOE UW Milwaukee UW Stout UW Green Bay Lakeland College UW Oshkosh Employment Potential Jobs Cisco Certified Network Associate, Junior Network Analyst, Junior Network / Cloud Admin. Junior Network / Cloud Engineer Potential Jobs: Junior Network Admin, Network Specialist, Network Engineer, Network Technician, Desktop Support Specialist and IT Field Technician. Potential Jobs: Junior Network Admin, Network Specialist, Network Engineer, Network Technician, Desktop Support Specialist and IT Field Technician. Potential Jobs: Network Administrator, Junior Network Admin, Network Specialist, Network Engineer, Network Technician, and IT Field Technician. Wage Range: $35k - $56k Wage Range: $39k - $80k Wage Range: $39k - $80k Wage Range: $39k - $80k

9 IT INFORMATION SYSTEMS SECURITY CAREER PATHWAY INFORMATION TECHNOLOGY CLUSTER Education Technical Diploma Digital Forensics Analyst High School Pre-College 33 credits Associate s Degree IT Information Systems Security Specialist 69 credits 4-yr Transfer B.S. Cardinal Stritch University Milwaukee School of Engineering University of Wisconsin Green Bay University of Wisconsin Milwaukee + more Employment Salary and Jobs data courtesy of EMSI Potential Jobs: Entry-level: - Forensics analyst - Security incident response Wage Range: $30,000-$35,000 Potential Jobs: Security Analyst Security Auditor Potential Jobs: Information Security Analyst Information technology Auditor Wage Avg: $ $45,000+ Wage Range: $35,000-$45,000

10 IT DEVELOPMENT CAREER PATHWAY INFORMATION TECHNOLOGY CLUSTER Education Computer Simulation and Gaming Pathway Technical Diploma Unity Developer 28 credits Associate s Degree CSG: Programming Emphasis 69 credits 4-yr Transfer Education High School Pre-College Technical Diploma IT Object Oriented Computer Programmer Under Construction 15 credits Technical Diploma IT Mobile Developer Under Construction 31 cr total Technical Diploma IT Web Developer Under Construction 31 cr total Associate s Degree IT Mobile Application Developer 66 credits Dual Degree Option Associate s Degree IT Web & Software Developer 69 credits 4-yr Transfer B.S. Cardinal Stritch University Carroll University Franklin University Lakeland College Milwaukee School of Engineering Ottawa University University of Wisconsin Milwaukee University of Wisconsin Green Bay University of Wisconsin Oshkosh Employment Salary and Jobs data courtesy of Bureau of Labor Statistics Potential Jobs: Entry Level: C# Programmer.Net Programmer Wage Avg: $ 35,000 Potential Jobs: Entry Level: Jr. Web Developer Java Programmer Unity Developer Wage Avg: $ 35,000 Potential Jobs: Entry Level: Web Developer Mobile Application Dev. Software Developer Database Administrator Wage Avg: $ 47, 376 Potential Jobs: Software Engineer Sr. Software Engineer Wage Avg: $ 75,000

11 YEAR 2 YEAR 1 SEMESTER 4 SEMESTER 3 SEMESTER 2 SEMESTER 1 Starting Salary Ranges $40k $80k Starting Salary Ranges $20k $40k Information Technology Pathways Cisco Networking (CCNA) Cloud Technical Diploma IT Networking and Infrastructure Diploma IT Network Specialist Accelerated Network Specialist System Administration & Security Information Security Fundamentals Infrastructure Security Certificate IT Security & Auditing Digital Forensics Specialist IT Systems Security Specialist IT Computer Support Specialist IT Mobile Applications Developer IT Web & Software Development 12 Credit Technical Diploma Network Admin / Specialist 15 Credit Technical Diploma Cloud Administrator 30 Credit Technical Diploma Network Administrator / Tech 67 Credit Associate Degree Network Administrator System Administrator 67 Credit Associate Degree Network Administrator System Administrator 11 Credits Certificate Network Security Analyst 12 Credits Certificate Jr. Security Administrator 12 Credits Certificate Jr. Security Administrator 15 Credits Certificate Jr. Security Analyst 30 Credits Technical Diploma Digital Investigator Forensic Specialist 69 Credits Associate Degree Network Security Analyst 64 Credits Associate Degree Service Desk Help Desk Engineer 66 Credits Associate Degree Software Developer App Developer 69 Credits Associate Degree Web Developer Software Developer IT Auditor Database Admin Forensics Investigator Dual credit (high school) and credit for prior learning available *Pre-reqs Required IT associate degrees have transfer agreements with numerous 4 year institutions *The IT Networking & Infrastructure diploma requires 2 credits general studies **The 4 Associate Degrees require 21 credits general studies Rev.1 - June 2014 Rev.2 - March 2015 IT Networking Program IT Security Program IT Support Program IT Developer Program

12 Information Technology Pathways Cisco Networking (CCNA) Cloud Technical Diploma IT Networking and Infrastructure Diploma IT Network Specialist Accelerated Network Specialist System Administration & Security Information Security Fundamentals Infrastructure Security Certificate IT Security & Auditing Digital Forensics Specialist IT Systems Security Specialist IT Computer Support Specialist IT Mobile Applications Developer IT Web & Software Developer ITDEV-110 ITSUP-102 CompTIA A+ Essentials IT-107 Social Networking ITSEC-124* Security+ ITNET-101 Network+ ITNET-110 Manage Windows Desktop OS ITNET-111 MS Server 2 ITNET-112 MS Server 1 ITNET-131 (CISCO 1) Networking Fundamentals ITNET-132 (CISCO 2) Routing Protocols Concepts ITNET-133 (CISCO 3) LAN Switching and Wireless ITNET-134 (CISCO 4) Accessing the WAN ITNET-157 Emerging Technologies ITNET-101 Network+ ITNET-111 MS Server Administration 2 ITNET-112 MS Server Administration 1 ITNET-161 Linux Overview ITSEC-114 Information Security Principles ITSEC-120 Security Policies and Procedures ITSEC-122 Web/Application Security ITSEC-124 Network Security (Security+) ITSEC-126 Computer Forensics ITSEC-136 Unix/Linux Admin Security ITSEC-140 Router Security ITSEC-145 Perimeter Security ITSEC-146 Security Measures / Detection ITSEC-148 Wireless Devices and Networks COMPSW-106 Introduction to MS Office ITNET-101 Network+ ITNET-110 Windows Desktop IT-107 Social Networking ITSUP-101 Systems Fundamentals ITSUP-102 CompTIA A+ ITSEC-124 Security+ ITSUP-140 Support Center Analyst ITSUP-150 Emerging Technologies ITSUP-152 Computer User Support 1 ITSUP-153 Computer User Support 2 ITSUP-176 IT Project Management Introduction to OOP ITDEV-117 Logic Problem Solving IT-107 Social Networking ITSec-122 Designing Secure Websites ITDEV-115 Intermediate OOP ITDEV-150 Database Management ITDEV-160 Web Programming ITDEV-140 Programming with JAVA ITDEV-161 Web Programming I ITDEV-162 Client/Server ITDEV-186 Mobile Web & Responsive Design ITDEV-184 iphone / ios Development ITDEV-185 Advanced Object- Oriented programming ITDEV-177 Systems Analysis/Design ITNET-198 Network Specialist Internship ITNET-199 Integrated Project ITNET-158 SAN Technologies ITNET-159 * ITSEC-151 IT Auditing IT SEC-152 Security Risk Management IT SEC-156 Mobile Device Forensics IT SEC-166 Advanced Forensics ITSUP-198 Support Internship ITSUP-199 Integrated Project ITDEV-154 Structures / Programming *ITDEV-164 Web Programming II ITDEV-181 Mobile Application Dev ITDEV-198 Programmer Internship Cloud Services IT SEC-176 Malware Forensics ITDEV-199 Project - Programmer Internship Rev.1 - June 2014 Rev.2 - March 2015 ITSEC-191 or ITSEC-194 Security Internship or Project

13 Service Center Technician Certificate IT Support Specialist Program Microsoft Enterprise Desktop Support Technical Certificate Level 2 Service Center Technician Certificate Advanced Technical Support (Apple (ACSP), IOS, Android and Microsoft Mobile Phones and Tablets IT Computer Support Specialist Associate Degree Learn more at matcitsupport.org YEAR 1 SEMESTER 2 SEMESTER 1 YEAR 2 SEMESTER 4 SEMESTER 3 COMPSW-106 Introduction to MS Office ITNET-101 Network Communications (Net +) ITSUP-101 Computer Info System Fundamentals ITNET-110 Manage Windows Desktop Client ITSUP-102 CompTIA A+ Essentials ITSEC-124 (COMPTIA Security +) Network Security ITSUP-140 Support Center Analyst ITSUP-108 Enterprise Desktop Support Tech ITSUP-150 Mobile Device Repair ITSUP-152 (ACSP) Apple OSX Certified Support Pro IT-107 Social Networking and Communication ITSUP-153 (COMPTIA Mobility +) Mobile Admin (IOS, Android, Windows) ITSUP-176 IT Project Management ITSUP-198 Computer Support Internship ITSUP-199 Computer Support Final Project ITSUP-112 (Elective) Microsoft Server Administration Register Today Find us on Social Media #MATCITSupport #GetHiredITJobMKE ITSUP-102 CompTIA A+ ITSUP-153 Mobility+ Admin (IOS, Android, Win) ITSEC-124 Security+ ITNET-101 Network+ COMPSW-106 ITNET-110 Windows Configuration ITSUP-108 Enterprise Desktop Support Technician Most of IT Support classes prepare students for Information Technology industry Certifications. Getting certified helps our students to differentiate and stand out and makes it easier to get employed and promoted. ITSUP-140 Support Center Analyst ITSUP-140 Support Center Analyst Graduating with an IT Support Degree from MATC will help you get hired for your first Information Technology job in the Milwaukee Area ITSUP 152 Apple Certified Support Professional (ACSP) INTERFACE is an equal opportunity employer/program which provides auxiliary aids and services upon request to individuals with disabili es. Contact Carriel E. Danz, Grant Coordinator, Milwaukee Area Technical College, for addi onal informa on. This workforce product was funded by a grant awarded by the U.S. Department of Labor s Employment and Training Administra on. The product was created by the grantee and does not necessarily reflect the official posi on of the U.S. Department of Labor. The U.S. Department of Labor makes no guarantees, warran es, or assurance of any kind, express or implied, with respect to such informa on, including any informa on on linked sites and including, but not limited to, accuracy of the informa on or its completeness, meliness, usefulness, adequacy, con nued availability or ownership. Revision Starting Salary Ranges $40k $80k Starting Salary Ranges $20k $40k

14 IT Support Specialist Program ITSUP-101 Computer Sys Fundamentals Students will learn the concepts and terms to better understand the role of information technology, careers for computer professionals, basics in computer hardware, software and networking as well as the internet in business and society. A brief overview of history of information technology, as well as strategic future direction is discussed. Topics include technology trends that affect computing and everyday life, such as concerns for data security, personal privacy, online safety, controversy over digital rights management, open source software, smartphones, tablet devices and more. ITSUP-102 CompTIA A+ Essentials This course prepares students for the CompTIAA+ Essentials and IT Technician exams. Having a basic knowledge of computer hardware and software or completion of the ITSUP-101 class, students will work on hands-on labs that build and configure computers; replace parts; install and configure operating systems, and troubleshoot hardware, software, networking and security problems. Hands-on activities include microprocessors, motherboards, BIOS, disk and memory management, power supplies, virtualization, printers, software optimization, managing device drivers and virus protection. ITSEC-124 Security+ Students will focus on the fundamentals and implementation of network security including secure access methods and vulnerabilities in network protocols, operating systems and network applications. Students will use techniques and tools for developing secure infrastructure. MATC strongly recommends that students complete ITNET-101, or have the equivalent skills, prior to enrollment in this course. ITSUP-150 Mobile Device Repair This course provides students with expert mobile device repair knowledge and advanced repair skills. It incorporates both classroom education and hands-on real world repair scenarios where students will gain immediate knowledge to service and repair smartphones, cellular phones and handheld devices. Students learn how to disassemble and repair IOS, Android and Windows mobile devices ITSUP-152 Apple OSX Certified Support Pro This hands-on course provides an in-depth exploration of troubleshooting of the Apple OS X operating systems and prepares students for Apple OSC Certified Support Professional (ACSP) certification. Course covers labs on installation, setup and configuration, OS X recovery, software updates, file system, FileVault, permissions and sharing, data management, application and processes, network configuration, network services, peripherals, printing and system startup. Learn more at matcitsupport.org ITSUP-176 IT Project Management IT Project Management (PM) provides students with added critical skills needed for success in the ever changing IT industry through understanding of PM genesis and its importance in improving the success of IT projects. Students will demonstrate in-depth knowledge of PM terms and techniques, and apply various PM concepts to group projects as project manager or team member. Students will capture excellent MS Project software skills and an appreciation of PM in the IT industry at large. ITNET-101, 110 (Networking+, Windows OS) The CompTIA Network+ certification is the sign of a qualified networking professional. ITNET-101 covers a wide range of material about networking such as LAN components, OSI model and standards organizations, transmission media, topologies, protocols (such as TCP/IP), interconnecting devices, wide area networks and security. ITNET-110 provides preparation for the Microsoft Certified Technology Specialist (MCTS) exam : Windows 7 Configuring. Topics include installing, configuring, securing, troubleshooting, and networking Windows 7. ITSUP-140 Support Center Analyst This course prepares students for HDI-SCA (Help Desk Institute Support Center Analyst), HDI-DST (Desktop Support Technician) and ITIL Foundation certifications, by teaching how to provide front-line support for customers. The course focuses on strategies for effective customer service with an emphasis on problem-solving and troubleshooting skills, call-handling procedures, incident management, and call tracking applications. Topics such as active listening skills and effective communications strategies will be covered. ITSUP-153 Mobility+ Device Administration This course will teach students about mobile device management for Android, ios and Windows phone devices. It will cover using each platform, how it can be supported in the enterprise, BYOD challenges and solutions, and integration of the mobile device platforms into an existing IT administration/ support strategy. ITSUP-108 Enterprise Desktop Support Students will learn the knowledge and skills needed to document and resolve problems on a Windows 7 computer in an Enterprise setting. Classwork will contain lectures and labs that explore realworld tasks and scenarios from troubleshooting individual desktops to planning and configuring Windows 7 desktop infrastructure on a broad scale. The course will also prepare students for the MCITP exams and MATC strongly recommends experience in configuring and supporting desktop or laptop operating systems.

15 YEAR 2 YEAR 1 Starting Salary Ranges $40k $80k Starting Salary Ranges $20k $40k IT Network Specialist Pathways Cisco Networking Cloud Technical Diploma IT Networking and Infrastructure IT Network Specialist Network Specialist Learn more at matcitnetworking.org SEMESTER 2 SEMESTER 1 SEMESTER 4 SEMESTER 3 ITSUP-102 CompTIA A+ Essentials IT-107 Social Networking ITSEC-124* Security+ ITNET-101 Network+ ITNET-110 Manage Windows Desktop OS ITNET-111 MS Server 2 ITNET-112 MS Server 1 ITNET-131 (CISCO 1) Networking Fundamentals ITNET-132 (CISCO 2) Routing Protocols Concepts ITNET-133 (CISCO 3) LAN Switching and Wireless ITNET-134 (CISCO 4) Accessing the WAN ITNET-157 Emerging Technologies ITNET-198 Network Specialist Internship ITNET-199 Integrated Project ITNET-158 SAN Technologies ITNET-101 Network+ ITNET-102 CompTIA A+ ITNET-124 Security+ COMPSW-106 or 107 ITNET-110 Windows Configuration ITNET-112 Active Directory, Configuration ITNET-111 Network Infrastructure, Configuration ITNET-131, 132, 133 & 134 Cisco Certified Network Admin As the demand for IT professionals with networking and data center skills increases, industry certifications help to distinguish individuals in the market place. ITNET-157 VMware Certified Professional ITNET-158 Information Storage and Management ITNET-159 Cloud Infrastructure & Services ITNET-159 * Cloud Services Rev.1 - June 2014 Rev.2 - March 2015

16 COMPSW-106 or 107 (Microsoft Office) Demonstrate that you have the skills needed to get the most out of Microsoft Office by earning a Microsoft Office Specialist certification in a specific Office program. Earning a Microsoft Office Specialist certification is a prerequisite to pursuing the higher-level Microsoft Office Specialist Expert and Microsoft Office Specialist Master certifications. ITNET-101 (Network+) The CompTIA Network+ certification is the sign of a qualified networking professional. The exam covers network technologies, installation and configuration, media and topologies, management, and security. Candidate job roles include network administrator, network technician, network installer, help desk technician and IT cable installer. getcertified/certifications/ network.aspx ITNET-110 (Windows Desktop) A Microsoft Certified Technology Specialist certification proves your skills on a particular Microsoft technology, such as the Windows desktop operating system, Your MCTS certification will remain valuable as long as companies are using the technology on which it certifies aspx Rev.1 - June 2014 Rev.2 - March 2015 IT Network Specialist Pathways Learn more at ITSUP-102 (A+ Essentials) The CompTIA A+ certification is the starting point for a career in IT. The exams cover maintenance of PCs, mobile devices, laptops, operating systems and printers. certifications/a.aspx ITNET-112 (Server Infrastructure) A Microsoft Certified Technology Specialist certification proves your skills on a particular Microsoft technology, such as the Windows Server operating system, Your MCTS certification will remain valuable as long as companies are using the technology on which it certifies aspx ITNET-111 (Active Directory) A Microsoft Certified Technology Specialist certification proves your skills on a particular Microsoft technology, such as the Windows Server operating system, Your MCTS certification will remain valuable as long as companies are using the technology on which it certifies aspx ITSEC-124 (Security +) CompTIA Security+ not only ensures that candidates will apply knowledge of security concepts, tools, and procedures to react to security incidents, it ensures that security personnel are anticipating security risks and guarding against them. getcertified/certifications/ security.aspx matcitnetworking.org ITNET-131,132,133 & 134 (Cisco) Cisco Certified Network Associate (CCNA) Routing and Switching is a certification program for entry-level network engineers that helps maximize your investment in foundational networking knowledge and increase the value of your employer's network. CCNA Routing and Switching is for Network Specialists, Network Administrators, and Network Support Engineers with 1-3 years of experience. The CCNA Routing and Switching validates the ability to install, configure, operate, and troubleshoot medium-size routed and switched networks. associate/ccna/index.html ITNET-157 (Emerging Technologies) This industry-recognized certification requires completion of a VMware-authorized training course and hands-on experience with VMware technologies. VCP-DCV certification confirms that you have the education needed to successfully install, deploy, scale and manage VMware vsphere environments, as well as the skills obtained by a hands on labs with VMware infrastructure technologies. plan=12457&ui=www ITNET-158 (SAN) Benefits storage architects, administrators, or managers; CIOs or project managers; or recent additions to information and storage management teams. You will learn to make informed decisions about storing, managing, and protecting digital information in classic, virtualized, and cloud environments. framework/stf/stf.aspx

17 IT Computer Support Specialist Pathway 500 Enrollment * 500 Graduates * 100% Course Completion* % % 63% 67% 65% % 0 FY2011 FY2012 FY FY2011 FY2012 FY2013 0% FY2011 FY2012 FY2013 Race Ethnic Ratio * Native American 0% Asian 6% Full-Time/Part-Time Ratio * Gender Ratio* Female, 21% White 56% Black 23% Full- Time, 38% Hispanic 11% Part- Time, 62% Male, 79% $70,000 $60,000 $50,000 $40,000 $30,000 Annual Median Salary ** $42,000 $41,000 $41, % 75% 50% Job Placement Rate ** 83% 85% 60% Sources *MATC Client Reporting FY2011-FY2013 data. ** Job Placement and Salary data from the MATC Graduate Follow-Up Report. ***EMSI $20,000 25% $10,000 $- FY2011 FY2012 FY2013 0% FY2011 FY2012 FY2013

18 IT Computer Support Specialist Pathway 6,000 5,500 5,000 4,500 4,000 3,500 3,000 2,500 2,000 1,500 1, Projected Openings: *** Growth Openings Replacement Openings Total Computer User Support Specialists Computer Network Support Specialists Annual 10th Percentile Wage (Related Occupations)*** $70,000 $60,000 $50,000 $40,000 $30,000 $20,000 $10,000 $31,460 $34,338 $23,054 $- Computer User Support Specialists Computer Network Support Specialists Computer Operators

19 IT Networking Pathway Enrollment * Graduates * 100% 75% Course Completion* % 67% 69% 68% % 0 FY2011 FY2012 FY FY2011 FY2012 FY2013 0% FY2011 FY2012 FY2013 Race Ethnic Ratio * Native American 1% Asian 4% Full-Time/Part-Time Ratio * Gender Ratio* Female, 16% White 69% Black 15% Hispanic 10% Part- Time, 54% Full- Time, 46% Male, 84% $70,000 $60,000 $50,000 $40,000 Annual Median Salary ** $40,000 $39,888 $40, % 75% 50% Job Placement Rate ** 84% 75% 77% Sources *MATC Client Reporting FY2011-FY2013 data. ** Job Placement and Salary data from the MATC Graduate Follow-Up Report. ***EMSI $30,000 $20,000 25% $10,000 $- FY2011 FY2012 FY2013 0% FY2011 FY2012 FY2013

20 IT Networking Pathway 6,000 5,500 2,820 Projected Openings: *** 5,000 4,500 4,000 Growth Openings Replacement Openings 3,500 3,000 2,500 2,000 1,500 1, , Total Computer Systems Analysts Information Security Analysts 499 Web Developers Network and Computer Systems Administrators 216 Computer Network Architects Computer User Support Specialists Computer Network Support Specialists Annual 10th Percentile Wage (Related Occupations)*** $70,000 $60,000 $50,000 $47,108 $43,420 $43,798 $51,865 $40,000 $30,000 $31,816 $31,460 $34,338 $20,000 $10,000 $- Computer Systems Analysts Information Security Analysts Web Developers Network and Computer Systems Administrators Computer Network Architects Computer User Support Specialists Computer Network Support Specialists

21 IT Information Systems Security Specialist Pathway 500 Enrollment * 500 Graduates * 100% Course Completion* % % 61% 69% 68% % 0 FY2011 FY2012 FY FY2011 FY2012 FY2013 0% FY2011 FY2012 FY2013 Race Ethnic Ratio * Native American 1% Asian 3% Full-Time/Part-Time Ratio * Gender Ratio* Female, 20% White 65% Black 13% Full- Time, 31% Hispanic 14% Part- Time, 69% Male, 80% $70,000 $60,000 $50,000 Annual Median Salary ** $47,000 $45, % 75% Job Placement Rate ** 100% 88% 85% Sources *MATC Client Reporting FY2011-FY2013 data. ** Job Placement and Salary data from the MATC Graduate Follow-Up Report. ***EMSI $40,000 50% $30,000 $20,000 Insufficient Data Available 25% $10,000 $- FY2011 FY2012 FY2013 0% FY2011 FY2012 FY2013

22 IT Information System Security Specialist Pathway 6,000 5,500 5,000 4,500 4,000 3,500 3,000 2,500 2,000 1,500 1, ,477 2,100 Total Computer and Information Systems Managers Information Security Analysts Projected Openings: *** Growth Openings Web Developers Database Administrators Replacement Openings Network and Computer Systems Administrators Computer Network Architects Computer User Support Specialists Computer Network Support Specialists $71,463 Annual 10th Percentile Wage (Related Occupations)*** $70,000 $60,000 $50,000 $43,420 $50,609 $43,798 $51,865 $40,000 $30,000 $31,816 $31,460 $34,338 $20,000 $10,000 $- Computer and Information Systems Managers Information Security Analysts Web Developers Database Administrators Network and Computer Systems Administrators Computer Network Architects Computer User Support Specialists Computer Network Support Specialists

23 IT Software Developer Pathway 500 Enrollment * 500 Graduates * 100% Course Completion* % % 61% 62% 65% % 0 FY2011 FY2012 FY FY2011 FY2012 FY2013 0% FY2011 FY2012 FY2013 Race Ethnic Ratio * Native American 0% Asian 8% Full-Time/Part-Time Ratio * Gender Ratio* Female, 21% White 67% Black 15% Full- Time, 37% Hispanic 9% Part- Time, 63% Male, 79% $70,000 $60,000 $50,000 Annual Median Salary ** $45,741 $62, % 75% Job Placement Rate ** 100% 90% 82% Sources *MATC Client Reporting FY2011-FY2013 data. ** Job Placement and Salary data from the MATC Graduate Follow-Up Report. ***EMSI $40,000 $30,000 $20,000 Insufficient Data Available 50% 25% $10,000 $- FY2011 FY2012 FY2013 0% FY2011 FY2012 FY2013

24 IT Software Developer Pathway 6,000 5,500 5,000 4,500 4,000 3,500 3,000 2,500 2,000 1,500 1, ,117 Growth Openings , Total Information Security Analysts Projected Openings: *** Computer Programmers Software Developers, Applications Replacement Openings Annual 10th Percentile Wage (Related Occupations)*** Software Developers, Web Developers Database Administrators Systems Software $70,000 $60,000 $50,000 $43,420 $51,220 $59,705 $50,609 $40,000 $30,000 $34,173 $31,816 $20,000 $10,000 $- Information Security Analysts Computer Programmers Software Developers, Applications Software Developers, Systems Software Web Developers Database Administrators

25 High School Connections Many district high schools offer Information Technology instruction including, but not limited to: MPS Washington Franklin Greenfield St. Francis Cedarburg Germantown West Allis Central Nathan Hale Oak Creek The design of the Career pathway allows high schools at any level of Technology instruction to partner with MATC. Career Exploration courses connect well with entry-level high school coursework Certificate and Technical Diploma courses connect well with higher-level high school coursework Regardless of the level of connection, Dual Enrollment connections will be for programmatic courses

26 I.T. Computer Support Specialist Advisory Committee Meeting Minutes Meeting Date: March 14, 2014 Time: 1:00 p.m. Location West Campus Room: 107 Facilitator: Jennifer Anderson Minute Taker: Vadim Mikhailenko Members - Present X /Not Present Jennifer Anderson Thomas Augustine Lester Best Ericka Ehman Diane Stacievich Joseph Kmoch Lisa Livesey Bud Moore Suzanne Stadelmayer Jason Wischer MATC Representatives Present Mercedes Fisher Carriel Danz Sue Kress James Stark Jonathan Arnold Dan Johnson Vadim Mikhailenko Company Represented Manpower U.S. District Courts Kohl s Department Stores Robert Half Technology Medical College of Wisconsin Milwaukee Public Schools WE Energies MBT, LLC TMP Directional Marketing Thomson Reuters Position/Title Associate Dean INTERFACE Grant Coordinator Instructor Instructor Instructor Instructor Instructor - IC A. Call to order/introduction/roll Call Discussion: The meeting was called to order at 1:00 p.m. Jennifer Anderson n/a B. Determination of Quorum Discussion: A quorum was present. n/a

27 C. Old Business (Required-Committee Approval/Recommendation for Action) Item 1 Advisory Membership Review (Use Divisional Data Audit Forms) Discussion: Group had raised a concern that some of the members didn t attend more than 3 of the past meetings. Group had reviewed the participation and made a decision to drop members, that were not attending the sessions. Members had discussed the options of recruiting more members into the Advisory Committee. Vadim will work with Curriculum department to drop Advisory Committee members, that have not participated in the last 3 meetings: Thomas Augustine, Bud Moore, Suzanne Stadelmayer Jennifer had suggested Mario Cortez, who might be interested in joining. Jennifer will contact Mario and ask him to contact Vadim or will Vadim his contact information Dan Johnson had suggested his colleague Walter might be a good fit for the Committee. Dan will contact Walter and ask him to complete the new member form and will forward him invitation for the next meeting. Walter is an active employee at Wells Fargo. Jonathan will reach out to Susan Rupnow to see if she has interest. Susan is an active employee at Johnson Controls. Vadim had mentioned that he met with IT Support Managers from North Western Mutual company and they had an interest of joining Advisory Committee. Vadim will reach out to them and extend an invitation to them Item 2 Program Progress/Enrollment Reports Vadim Mikhailenko 12/31/2014 Discussion: Team had reviewed enrollments in the Fall 2013 as part of the previous meeting. There was no enrollments report discussion during the meeting, since no new data was available. Group had discussed

28 Item 3 Capital Equipment Discussion: Group had reviewed equipment purchases as part of INTERFACE grant. Following classroom supplies are planned to be acquired: - Apple IOS mobile devices used by Milwaukee area business - Google mobile devices used by Milwaukee area business - Microsoft Surface Pro devices used by Milwaukee area business - Apple imac workstations to prepare students for Apple OSX - NetLab equipment and VMWare servers to enable online labs - Cloud Help Desk solution licenses from ZenDesk.com Group had agreed that these purchases represent valuable supplies for the program and would benefit the students, by providing them access to the relevant technologies, used by Milwaukee area businesses. Group had discussed the benefits of introducing students to the help desk management solution. In the past MATC didn t have access to any Service desk ticketing system and couldn t use internal system from college IT Support, due to the legal concerns. Purchasing ZenDesk licenses would allow students to get real experience with modern ticketing solution. Cloud solution has no installation requirements and minimum maintenance requirements and only requires a browser. Students can access the system at the college and from any internet enabled location. Group had discussed the best scenarios of using Service Desk, that should be considered for the classroom: - Lisa had indicated that new hires have challenges with creating an incidents and assigning them to the correct group - Group had discussed an idea of creating different departments within the class (i.e. Infrastructure, Security, and Application Support) and practicing tickets creation, assignment and resolution. One of the ideas was for one group of students to ask as clients and come up with IT problems and create and assign ticket to get the issue resolved - Jennifer recommended setup a time to review tickets entered. She had suggested that ticket is agent s resume when they start working at the company. For the agents to get promoted to level s 2 and 3 they need to learn to do a quality work documenting and processing tickets - Jason recommended focusing on outcomes. He recommended to define the objective criteria for ticket entry and evaluate it with the students after exercise is complete - Jason had also recommended introducing students into reporting component of the ticketing system. He suggested reviewing trending and analytics sections of reporting, to provide students with better understanding of the big picture. - Group had recommended for students to review and rate other s work - Lester recommended instructors use help desk tool for as many assignments as possible for hands on exercises. Students should be guided through the tool initially, but then they could use the tool in the classroom and at home - Group had discussed the recommendation to make support incidents as close to the real world as possible: o o Printer malfunction, VOIP phone disconnect, Active directory issues, loss of wireless connection issues etc. The recommendation was to have some prepared examples and also create a group of students inside the classroom that would create new examples, based on the possible classroom scenarios Action items: Develop a detailed equipment quote for the INTERFACE grant based on recommendation. Incorporate Service Desk tool usage recommendations into classroom activities into ITSUP-140 class. Person responsible: Vadim Mikhailenko Deadline: 12/31/2015

29 Item 4 Curriculum Status and Review Discussion: Group had discussed current status of curriculum for Associate degree program and looked at which courses might be a good candidates for change or replacement. Diane had mentioned that Project management was a very helpful class for her. Based on her feedback she is mostly using skills from Visual Basic, SQL and Project Management courses in her current job. She was asked to be a Project Manager for small initiative and she is learning how to communicate with people remotely. Skills she learned as part of Project Management course are very helpful. She had mentioned that all organizations run projects and these skills were very helpful for her at her current and previous employers Jason had mentioned that skills from Project Management class are very useful, but suggested we look at specific skills from that class, that might be useful for Support Center Analyst. Group had recommended restructuring Project Management course and identified following needed skills for graduates: Basic Understanding of projects Concepts of tasks and effort Team Work Self-Management Task prioritization Communications with internal and external team members Visual Presentations Organizational process Documentation delivered as part of the project work Joe had made a motion for the group to review [IT-107 Social Networking and Communication] class. Group expressed a concern that Social Media skills, offered as part of that class may not be applicable for Computer Support Specialist program. Facebook, Twitter and Google Plus technologies are blocked by most of the organizations and considered productivity destructors and time wasters. Group had discussed that Social Media course in its current content might be a good fit for the marketing program, but not for IT Computer Support Specialist. Group had recommended a development of the new replacement course for the program, which would focus on the following objectives: Information Technology (IT) Resume writing IT Job search process IT Skillsets and jobs How to apply for the job Application and background check process Career path in Information technology Tentative name for the new course was recommended by Jason as IT Careers and Resume writing. Action items: Update Project Management course to include new recommended skills for the graduates Develop IT Careers and Resume writing course Person responsible: Natalya Melnikova Vadim Mikhailenko Deadline: 12/31/ /31/2015

30 Item 5 Course Outcome Summary (COS) Discussion: Group had reviewed curriculum updates and proposal to introduce new IT Computer Support Certificates for INTERFACE grant. Group had recommended replacing COMPSW-106 class Introduction to MS Office with ITSUP-140 Support Center Analyst (HDI SCA, HDI DST, ITIL) course in [Service Center Technician Certificate]. Motion was approved by all Advisory Committee members. Group had recommended adding ITSUP-140-Support Center Analyst (HDI SCA, HDI DST, ITIL) course into [Microsoft Enterprise Desktop Support Technician], [Level 2 Service Center Technician(COMPTIA Net+, CompTIA Security+, ITIL, HDI)] and [Advanced Technical Support -Apple (ACSP), Mobile Devices and Tablets (CompTIA Mobility+)] Certificates. ITSUP-140-Support Center Analyst (HDI SCA, HDI DST, ITIL) is the very important soft skills class and will be useful for all students, regardless of the technical skills they are learning. Motion was made to approve the changes. Motion was approved by all Advisory Committee members. Group had reviewed new certificates, to be introduced as part of the INTERFACE grant and the courses associated with new certificates. Group had agreed with the names of the certificates and courses associated with each certificate, based on the grid presented: Service Center Technician Certificate Microsoft Enterprise Desktop Support Technician Level 2 Service Center Technician Certificate (COMPTIA Net+, CompTIA Security+, ITIL, HDI) Advanced Technical Support -Apple (ACSP), Mobile Devices and Tablets (CompTIA Mobility+) Motion was made to approve the changes and introduce new Certificates. Motion was approved by all Advisory Committee members. Action items: Submit all required paperwork to introduce new certificates in the curriculum Person responsible: Vadim Mikhailenko Deadline: 12/31/2014 Item 6 Quality Review Process (QRP) Discussion: The QRP information is presented to the MATC Board once every five years. The QRP was presented to the board in 2010, so there will be another presentation due, school year none Spring 2015 Item 7 Discussion: Student Outcome Assessment (SOA) The Department SOA form is complete has been reviewed by Advisory Committee. Fall 2014 Item 8 Technical Skills Attainment (TSA) Discussion: TSA was not discussed at this time. n/a

31 D. New Business (Required-Committee Approval/Recommendation for Action) Item 1 Discussion: Trends in the Industry No discussion as part of this meeting Discussion n/a E. Announcements and Meeting Arrangements Discussion: F. Next Meeting Date (Committee Decision) Discussion: Date of next meeting October 10, Action items: Schedule the meeting and invite the attendees G. Adjournment Discussion: 3:00 p.m. Person responsible: Deadline: Vadim Mikhailenko 10/10/2014 [ Click here and enter Action items. ] [ Click here and enter. ] [ Click here. ]

32 I.T. Computer Support Specialist Advisory Committee Meeting Minutes Meeting Date: October 10, 2014 Time: 1:00 p.m. Location West Campus Room: 107 Facilitator: Jennifer Anderson Minute Taker: Vadim Mikhailenko Members - Present X /Not Present Jennifer Anderson Mario Cortez Lester Best Diane Stacievich Joseph Kmoch Lisa Livesey Linda Miller Michael Hoffmann Jason Wischer MATC Representatives Present Mercedes Fisher Sue Kress James Stark Jonathan Arnold Pat Feder Vadim Mikhailenko Company Represented Manpower Reinhart Boerner Van Devren S.C. Kohl s Department Stores GE Healthcare Milwaukee Public Schools Microsoft Johnson Controls Johnson Controls Thomson Reuters Position/Title Associate Dean Instructor Instructor Instructor Instructor IT IC Instructor IT Computer Support IC A. Call to order /Introduction/Roll Call Discussion: The meeting was called to order at 1:00 p.m. Jennifer Anderson n/a B. Determination of Quorum Discussion: A quorum was present. n/a

33 C. Old Business (Required-Committee Approval/Recommendation for Action) Item 1 Advisory Membership Review Discussion: Group had raised a concern that Advisory Committee may need to recruit additional members. Group had reviewed the participation and made a decision to drop members that were not attending the sessions. Members had discussed the options of recruiting more members into the Advisory Committee. Vadim with work with Curriculum department to drop Advisory Committee members, that have not participated and update forms for the new members or members that have changed the employment Vadim Mikhailenko 4/17/2015

34 Item 2 Program Progress/Enrollment Reports Discussion: Team had reviewed enrollments in the Fall Group had discussed Enrollments reports, provided by MATC Institutional research team Mercedes mentioned that overall enrollments are down in other college programs, but IT Computer Support program was able to slightly increase the number of students enrolled. Jason suggested looking at Articulation agreement with other colleges to provide more options for the students Jennifer: How do we reach out to the graduates? o Mercedes had mentioned other methods IT Computer Support Program is utilizing: Working with marketing and recruitment team to attract more students Face to face promotional events using Social media (meetup.com) Signature on s used by instructors Social media presence November 5 th IT Career fair for existing students Tapping into the high school Other recommendations from Committee members: o Offer more courses during the summer o Make online courses more interactive o Do more promotions on the web site o Change the idea of 2 year school o Approach community relations department for large companies o Promote cost effectiveness of the program o Attend Brew City HDI events. o Soft skills are missing from PCPro graduates market IT Computer Support program as comprehensive educational package, which has everything needed for graduates to secure employment. Vadim will develop and adopt marketing strategy for IT Computer Support department Vadim Mikhailenko 12/31/2014

35 Item 3 Capital Equipment Discussion: Group had reviewed equipment purchases as part of INTERFACE grant. Following classroom supplies are planned to be acquired: 1. Review classroom supplies purchased as part of the grant 2. Group also looked at the challenges, facing local organizations with intent of including coursework materials to help students get prepared for the challenges. a. Change Management on the Enterprise. Challenges on the enterprise: i. How to go from version 7 to version 8 of IOS ii. How to deploy Patch Tuesday s updates from Microsoft iii. Communication of patches and updates to the end users b. Create dummy scenarios to educate workers c. Mobile device management (encryption on the devices) d. Kohls is pushing the concept of POC (interchangeable devices docked to a different locations) e. Manpower is standardizing on Chromebooks to perform assessments f. Downstream.com utilize content in marketing Action items: IT Support team will review content of current courses to incorporate above ideas into the curriculum Person responsible: Vadim Mikhailenko, Jonathan Arnold Deadline: 12/31/2015

36 Item 4 Curriculum Status and Review a. Discussion: Group had discussed and reaffirmed upcoming curriculum changes : i. Develop replacement course for ITSUP-176 over Summer New course name: IT Projects, Teamwork and self management a. Basic Understanding of projects b. Concepts of tasks and effort c. Team Work d. Self-Management e. Task prioritization f. Communications with internal and external team members g. Visual Presentations h. Organizational process i. Documentation delivered as part of the project work ii. Develop replacement for IT-107 course over the Summer New Course Name: IT Careers, Resume writing and Job search a. Information Technology (IT) Resume writing b. IT Job search process c. IT Skillsets and jobs d. How to apply for the job e. Application and background check process f. Career path in Information technology Action items: Group already approved this change during previous meeting. As part of the current meeting members reaffirmed the decision to move forward and submit required paperwork to implement the change in the curriculum team. Vadim will submit required paperwork Courses will be developed over the Summer of 2015 and offered to the students in the Fall 2015 semester Person responsible: Vadim Mikhailenko Deadline: 12/31/2014

37 Item 5 Discussion: Course Outcome Summary (COS) Group had reviewed new web site which has been created: matcitsupport.org - Web site incorporates all marketing materials for the program - Includes information about courses, certification - Contains information about faculty, teaching the courses - Students create professional portfolios on the web site Action items: None Person responsible: Deadline: Item 6 Quality Review Process (QRP) Discussion: The QRP information is presented to the MATC Board once every five years. The QRP was presented to the board in 2010, so there will be another presentation due, school year none Fall 2015 Item 7 Discussion: Action items: None Student Outcome Assessment (SOA) SOA was not discussed at this time. Person responsible: Deadline: Item 8 Technical Skills Attainment (TSA) Discussion: TSA was not discussed at this time. Action items: Person responsible: None Deadline: n/a D. New Business (Required-Committee Approval/Recommendation for Action) Item 1 IT Computer Support Pathway review

38 1. Group had review proposed IT Support Pathways to create two Technical Diplomas: a. Enterprise IT Support Specialist Technical Diploma b. Advanced User Support Specialist Technical Diploma 2. Major benefits for the students: a. Create a pathway for career progression b. Ability to get employed in IT related jobs quickly c. More options for the students d. Different educational credentials available to the students i. Accommodate many needs for prospective candidates with different objectives and different levels of IT experience Motion was made to introduce new Technical Diplomas as part of IT Computer Support Program: Enterprise IT Support Specialist Technical Diploma and Advanced User Support Specialist Technical Diploma. Motion was approved by all Advisory Committee members. Vadim will submit required paperwork to create [Enterprise IT Support Specialist Technical Diploma] and [Advanced User Support Specialist Technical Diploma] Vadim Mikhailenko Item 2 Provide better utilization of the equipment

39 1. Group had discussed the Challenges: Purchased Mobile devices only used as part of the very few IT Computer Support Courses. It would be beneficial for the college and the students to include more usage of the devices into the coursework as part of IT Computer Support Specialist Classes. 2. Proposal: Create a working group of IT Support Instructors to review IT Computer Support Specialist courses and create a proposal for Spring 2015 meeting to increase utilization of mobile device equipment purchased as part of the grant. Some ideas group will explore: a. Usage of IOS, Android and Surface pro devices and Office 365 as part of Microsoft Office course b. Usage of IOS and Android devices as part of Computer Systems Fundamentals course c. Offering multiple Windows Support courses (one course to educate students on current version of Windows and one course to educate students on previous version of Windows) i. Supporting Windows 8.1 (MCSA-688) 3 credit course ii. Supporting Windows 7 (MCSA-685) 2 credit course d. Usage of IOS, Android Surface Pro devices as part of Security Fundamentals course e. Other ideas from Advisory Committee members? f. Proposed Action item: Vadim and Jonathan will review Curriculum and create a proposal for Spring 2015 Advisory Committee meeting. Review how to utilize ZenDesk at other IT Support classes. Jason suggested: Include the history of windows and IT Vadim, Jonathan and Dan Johnson will review Curriculum and create a proposal for Spring 2015 Advisory Committee meeting Vadim Mikhailenko Jonathan Arnold Dan Johnson Item 3 Review skills for Support Center Analyst course 1. Discussion: a. Jonathan discussed the skills we are helping students to develop as part of ITSUP-140 course i. Licenses for ZenDesk software have been purchased ii. Create labs to utilize ZenDesk help desk software as part of ITSUP-140 course iii. Jason suggested topic for the soft skills course: How to deal with organizational change iv. Mario suggested: Include conflict management as a topic

40 Jonathan will revise ITSUP-140 course to include recommended changes Jonathan Arnold E. Announcements and Meeting Arrangements Discussion: F. Next Meeting Date (Committee Decision) Discussion: Date of next meeting April 17, Action items: Schedule the meeting and invite the attendees G. Adjournment Discussion: 3:00 p.m. Person responsible: Deadline: Vadim Mikhailenko 10/10/2014 [ Click here and enter Action items. ] [ Click here and enter. ] [ Click here. ]

41 Network Specialist Advisory Committee Meeting Minutes Meeting Date: March 21, 2014 Time: 8:00 a.m. Location West Allis Campus Room: 107 Facilitator: Pat Feder Minute Taker: Pat Feder Members - Present X /Not Present Company Represented Robert Brett Children s Hospital G. Allen Daily CDW Aabhas Desai CDW Aariel Donahue Stamm Technologies Jill Gruetzmacher AE Business Solutions Carol Lomonaco Johnson Controls Jeff Nelson CDW Steve Schindler Stamm Technologies MATC Representatives Present Mary Cantrell Layne Davis Rafat Elsharef Pat Feder Sean Jones Brian Kirsch Sue Kress Tony Stanislawski Jim Stark Dr. Mercedes Fisher Position/Title Instructor Instructor Instructor Instructor - IC Instructor Instructor Instructor Instructor Instructor Associate Dean Counselor Student Representative Guest Present Troy Wyss (potential member) A. Call to order/introduction/roll Call Discussion: The meeting was called to order at 8:00 a.m. B. Determination of Quorum

42 Discussion: A quorum is not present. C. Old Business (Required-Committee Approval/Recommendation for Action) Item 1 Advisory Membership Review (Use Divisional Data Audit Forms) Discussion: Ariel Donahue filled out his membership. Sent to clerical to put into database. Sue Fritsche 4/9/14 Item 2 Program Progress/Enrollment Reports

43 Discussion: Pat Feder presented the enrollments details listed below. Item 3 Capital Equipment

44 Discussion: Rafat Elsharef presented a Netlab overview. The college has invested a significant amount of time and money into Netlab. Netlab will allow students to remotely work on actual Cisco equipment and also work with numerous virtual machine environments. Item 4 Curriculum Status and Review Discussion: ITNET 111/112 update. We will be teaching Server 2012 beginning Fall a. We re removing the book and writing our own labs. b. ITNET 112 maps to Microsoft Exam c. ITNET 111 maps to Microsoft Exam Item 5 Discussion: Course Outcome Summary (COS) The committee reviewed Cisco 1 and 2 course outcome summaries. a. Our CCNA curriculum has been completely re-written, routing and switching are now taught in second semester. b. Our 4 Cisco classes map to the CCNA certification c. We will be using Netlab, Packet Tracer, and physical equipment. d. The course outcome summaries were approved as written. Item 6 Quality Review Process (QRP) Discussion: Pat Feder reviewed the QRP process with the committee. Please refer to the data under the #2 heading. Item 7 Student Outcome Assessment (SOA) Discussion: Pat Feder explained the SOA process. Item 8 Technical Skills Attainment (TSA)

45 Discussion: Pat Feder explained the process summary. He also gave an overview of the capstone project. The capstone project includes the scenario below. The complete 18 page syllabus can be found at the following link. du0/edit?usp=sharing Scenario You have recently been hired as a new system administrator for a new toy company that has come up with a new 4D Rubik Cube. This new toy is expected to sell very quickly and the company s primary investor is now willing to fund the company move from the owners garage / basement to a 10k foot facility that can house both manufacturing and office space. The company owner is looking to hire two dozen people in the next few weeks to staff all of the new positions. These new positions will consist of sales and marketing positions, executives and production personnel. Your job is to make sure the new location will have desktop and laptop computers / servers and Internet access to start production and office work as soon as possible. Item 9 SOC-CIP Code Crosswalk Review Discussion: Standard Occupational Classification (SOC) system is used by Federal statistical agencies to classify workers into occupational categories for the purpose of collecting, calculating, or disseminating data. Reviewed SOC-CIP. The committee recommended: Drop Computer Systems Analysts Information Security Analysts Web Developers Add - Computer and Information Systems Managers D. New Business (Required-Committee Approval/Recommendation for Action) Item 1 (New Business Items) Discussion: None at this time. [ Click here and enter Action items. ] [ Click here and enter. ] [ Click here. ] E. Announcements and Employment Trends

46 Discussion: New Course Offerings. a. Cloud Infrastructure Services (EMC CIS) Brian Kirsch Possibly focusing on Amazon web Servers. b. Social Media Degree Tony Stanislawski c. Suggestion to create a cloud based applications course to replace COMPSW 106. The course should include: Deployment Office 365 Google Docs Security Administration Employment Trends Create cloud based course (see above). The course should be specifically designed for I.T. students with the administrative piece. Virtualized, Server 2012, Shared storage Moving Services to the Cloud Huge move to Office 365 Virtualize old servers Server Certificates/keys/encryption Storage how to manage/archive data Crypto Certificates there is a lack of expertise in the community 6509 to Nexus/Checkpoint firewall PCI Certification for CC info HIPA De-emphasizing Hyper-V [ Click here and enter Action items. ] [ Click here and enter. ] [ Click here. ] F. Next Meeting Date (Committee Decision) Discussion: October 17 th, :00 a.m. at the West Allis Campus. G. Adjournment Discussion: The meeting was adjourned at 10:00 a.m.

47 I.T. Network Specialist Advisory Committee Meeting Minutes Meeting Date: 10/31/14 Time: 8:00am Location West Campus Room: 107 Facilitator: Brian Kirsch Minute Taker: Brian Kirsch Members - Present X /Not Present Company Represented Carol Lomonaco JCI G. Allen Daily CDW Jill Gruetzmacher AE Business Solutions Ariel Donahue Stamm Technology Steve Schnidler Stamm Technology Bob Cole Fiserv Bob Bett Aabhas Desai Jeff Nelson MATC Representatives Present Pat Feder Layne Davis Sue Kress Rafat Elsharef Tony Stanislawski Jim Stark Brian Kirsch Dr. Fisher Position/Title Instructor Instructor Instructor Instructor Instructor Instructor Instructor - IC Associate Dean Counselor Student Representative Guest Present A. Call to order/introduction/roll Call Discussion: Meeting was called to order at 8:00 a.m. B. Determination of Quorum Discussion: A quorum is present.

48 C. Old Business (Required-Committee Approval/Recommendation for Action) Item 1 Advisory Membership Review (Use Divisional Data Audit Forms) Discussion: Membership was reviewed, no changes at this time. Item 2 Discussion: Program Progress/Enrollment Reports We reviewed current drop in enrollment numbers. Continued efforts for communication of program, including new website and updated pathways document. Item 3 Discussion: Capital Equipment Brian Kirsch 3/1/15 Brian Kirsch presented a status update on Netlab for Network+ With completion of the pilot for Network+ the system will be made available to all Network+ instructors for the Spring 2015 semester. Item 4 Discussion: Brian Kirsch Curriculum Status and Review Review of progress in the ITNet 111 and 112 classes. We have selected an optional book to complement our internally created labs. Item 5 Course Outcome Summary (COS) Discussion: Layne Davis reviewed Cisco 3 & 4 with updated course materials now available from Cisco. The committee approved the courses as written. Item 6 Quality Review Process (QRP) Discussion: Pat Feder reviewed the QRP process with the committee. Item 7 Student Outcome Assessment (SOA)

49 Discussion: Dr. Fisher explained the SOA process. Item 8 Technical Skills Attainment (TSA) Discussion: Brian Kirsch explained the TSA process. Item 9 SOC-CIP Code Crosswalk Review Discussion: Standard Occupational Classification (SOC) system is used by Federal statistical agencies to classify workers into occupational categories for the purpose of collecting, calculating, or disseminating data. Item 10 (Other Items) Discussion: With the removal of the Office class a short discussion was held on possible alternatives including a one-credit course on IT documentation. This would be an elective and not required or added to the program. Initial draft of the class to be presented for feedback only by advisory board. This is not a networking class or part of the current network specialist program. Sue Kress 3/1/15 D. New Business (Required-Committee Approval/Recommendation for Action) Item 1 (New Business Items) Discussion: Replacement of the Microsoft Office course in the Networking Specialist program for the EMC Cloud Infrastructure course. Bob Cole motioned for the replacement and Carol Lomonaco seconded. The motion passed with all members approving. Layne Davis expressed concerns about where in the program the class should be placed since Office was a first semester class and the EMC course is a 3 rd or 4 th semester class. Pat, Layne, Tony and Brian will be reviewing placement. Collecting book / lab materials for the course to distribute to the team. Brian Kirsch 12/31/14 E. Announcements and Employment Trends

50 Discussion: Group policy in Windows is a desired skill for the system administrator Strong security focus across multiple disciplines including server hardening, server breeches, compliance, encryption and exploits. Windows 8 is still not deployed in the enterprise, Windows 10 could be considered. Industry slowly moving to Server 2012, still a lot of 2008 in the ecosystem. Heavier push for more cloud services from PaaS, IaaS and SaaS. Managed service model maturing with more personal interaction. Continued push for virtualization, VMware being primary focus with a small percent of Hyper-V. Certificates / Security is growing. Some IP6 being used. Exchange, Hybrid mail and Lync are still very popular with enterprises over web based offerings. Scripting and Powershell Big Data Converged infrastructure trends VDI is starting to gain ground F. Next Meeting Date (Committee Decision) Discussion: Spring Semester Poll members for date Brian Kirsch 12/13/14 G. Adjournment Discussion: The meeting was adjourned at 9:35am Jill Gruetzmacher voted to adjourn the meeting and G. Allen Daily seconded.

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68 I.T. Security Specialist Advisory Committee Meeting Minutes Meeting Date: November 14, 2014 Time: 2:00 p.m. Location Mequon Campus Room: A202 Facilitator: Lee Kadel Minute Taker: Sue Fritsche Members - Present X /Not Present Laura Bearskin Todd Fitzgerald Michael Grobschmidt Jill Gruetzmacher Trenton Ivey Lee Kadel Jeffrey Kunz Nick Lehman William Lucas Chris Merkel Allan Montezon (via audi bridge) Justin Opatrny (via audio bridge) Pierre Porter Mindy Sharbuno MATC Representatives Present Mohsen Doroodchi (audio bridge) Mark Miller Rafat Elsharef Dr. Mercedes Fisher Sue Fritsche Company Represented Harley-Davidson Author/Consultant Kohl s Department Stores AE Business Solutions Fidelity Information Services Wheaton Franciscan Healthcare Foley and Lardner HP WE Energies Brunswick Corporation Self-Employed General Mills, Inc. Rockwell Automation 403 Labs Position/Title Instructor Instructor Instructor - IC Associate Dean Clerical Guest Present A. Call to order/introduction/roll Call Discussion: The meeting was called to order at 2:00 p.m. Lee Kadel B. Determination of Quorum Discussion: A quorum is present. A quorum is 50% of members attending.

69 C. Old Business (Required-Committee Approval/Recommendation for Action) Item 1 Advisory Membership Review (Use Divisional Data Audit Forms) Discussion: There was only one change at this time. Item 2 Discussion: Program Progress/Enrollment Reports Below is the information on Enrollment. Enrollment funnel reflects that enrollments are down 20%, however, it is noted that most students that were studying in the program were able to find jobs, eliminating student participation in classes. [ Click here and enter Action items. ] [ Click here and enter. ] [ Click here. ] Item 3 Capital Equipment Discussion: Dr. Fisher reported that the college has a budget of 9 million dollars which is split between hundreds of programs. Our division has been approved for the re-model of a lab downtown and has added memory in that lab. The instructors present at the advisory committee reported on which equipment they did have, to give the advisory board an idea of what might still be needed. Item 4 Curriculum Status and Review Discussion: N/A [ Click here and enter Action items. ] [ Click here and enter. ] [ Click here. ] Item 5 Course Outcome Summary (COS)

70 Discussion: ITSEC 120 Security Policies and Procedures was reviewed. The motion was made by Chris M to approve, 2 nd Michael G. Motion passed ITSEC 122 Web/Application Security. Motion was made by Chris M to approve, 2 nd Michael G, with the additional Competencies within 5 and 6. Including Role of Web Services, API abuses. Input validation as an objective, as well as emerging threats, which could change as technology and threats change. The motion passed with the inclusion of above topics. [ Click here and enter Action items. ] [ Click here and enter. ] [ Click here. ] Item 6 Quality Review Process (QRP) Discussion: It was noted that QRP is not due this year for the program. [ Click here and enter Action items. ] [ Click here and enter. ] [ Click here. ] Item 7 Student Outcome Assessment (SOA) Discussion: The Student Outcome Assessment table will be updated for the Spring 2015 meeting. Spring 2015 Item 8 Technical Skills Attainment (TSA) Discussion: TSA is not applicable this year. [ Click here and enter Action items. ] [ Click here and enter. ] [ Click here. ] Item 9 SOC-CIP Code Crosswalk Review Discussion: N/A [ Click here and enter Action items. ] [ Click here and enter. ] [ Click here. ] Item 10 (Other Items) Discussion: [ Click here and enter discussion information. ] [ Click here and enter Action items. ] [ Click here and enter. ] [ Click here. ] D. New Business (Required-Committee Approval/Recommendation for Action)

71 Item 1 Discussion: (New Business Items) I.T. Security Website I.T. Security will have a website created with information. It should be up and running by the Spring meeting. It was suggested by the committee to have a link right there at the website to get students back to the registration page at MATC. Trends in the Industry The committee would like to see more internships for more hands on experiences. Pat Feder, faculty commented on how his students did an internship setting up network for a charter school with minimal funds. Kohls Emphasize security awareness and educating all employees, getting the message out about phishing. All user awareness training programs Wheaton Franciscan --Educate all on the fraud theft possibilities with information stored in medical devices. [ Click here and enter Action items. ] [ Click here and enter. ] [ Click here. ] E. Announcements and Meeting Arrangements Discussion: Lee Kadel announced that he is the new state director for the CCDC competitions. [ Click here and enter Action items. ] [ Click here and enter. ] [ Click here. ] F. Next Meeting Date (Committee Decision) Discussion: Next April The committee will review two dates and pick one. [ Click here and enter Action items. ] [ Click here and enter. ] [ Click here. ] G. Adjournment Discussion: The meeting was adjourned at 4:00 p.m.

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82 Web and Software/Mobile Application Developer (Formerly IT-Programmer/Analyst) Advisory Committee Meeting Minutes Meeting Date: November 5, 2014 Time: 1:30 p.m. Location Mequon Campus Room: A202 Facilitator: Eileen Crane Minute Taker: Sue Fritsche Members - Present X /Not Present John Bounyavong Eileen Crane Jerry Isaacs Joseph Kmoch Gershon Pevnick Rachel Rieck Laurel Schneider Shawn Spartz Richard Wagner MATC Representatives Present Michael Anderson Tom Bartylla Larry Domine Judy Ligocki Bob Menzl William Wirth Dr. Mercedes Fisher Mike Vang Sue Fritsche Guest Present Latasha Langdon Company Represented JoyGlobal Kohl s Department Stores Carrol University Milwaukee Public Schools Ward Scientific Skyline Technologies Senturius Business Solutions Marcus Corp. Marcus Corp. Position/Title Instructor Instructor Instructor Instructor - IC Instructor Instructor Associate Dean Counselor Clerical Marcus Corp. A. Call to order/introduction/roll Call Discussion: The meeting was called to order at 1:30 p.m. Eileen Crane B. Determination of Quorum Discussion: A quorum is present.

83 C. Old Business (Required-Committee Approval/Recommendation for Action) Item 1 Advisory Membership Review (Use Divisional Data Audit Forms) Discussion: There are no member changes at this time. Item 2 Discussion: Program Progress/Enrollment Reports The following numbers are from the MATC Enrollment Funnel. IT-Programmer/Analyst is no longer being offered. Students are migrating into either Web and Software Developer or Mobile Application Developer. Web and Software Developer is new this Fall Item 3 Capital Equipment Discussion: Mobile Apps needs a remote access lab for students who do not have MAC s. In order to advertise that the course is available on-line, there must be a way for students to log in remotely. There also needs to be I phones/tablets purchased for class, and a possible fee passed along to students for these items. The motion was made by Eileen to purchase, 2 nd by Shawn S., motion passed. Get items onto the Capital Equipment request list. Judy Ligocki Nov 2014 Item 4 Curriculum Status and Review Discussion: New program cards were passed out that reflects updated verbage. ITDEV 164 a new course is still being designed and will be reviewed at the Spring meeting. Item 5 Discussion: Course Outcome Summary (COS) The new courses for next fall will be reviewed at the next meeting. Spring 2015

84 Item 6 Quality Review Process (QRP) Discussion: The QRP is not due at this time. Item 7 Student Outcome Assessment (SOA) Discussion: The SOA was reviewed at the last meeting. Spring 2015 Item 8 Technical Skills Attainment (TSA) Discussion: Judy Ligocki explained the TSA process and will bring more information on the current status at the Spring meeting. Phase I has been approved. Phase II Implementation plan which includes final projects to showcase the student s accomplishments. The final projects may end up consisting of courses totaling 5 credits. Begin Phase II Implementation plan Judy Ligocki Spring 2015 Item 9 SOC-CIP Code Crosswalk Review Discussion: N/A Item 10 (Other Items) Discussion: N/A D. New Business (Required-Committee Approval/Recommendation for Action) Item 1 (New Business Items)

85 Discussion: New Course constructions Web and Software Developer The idea of two tracks, Java and.net were discussed. It was suggested to stay with.net and perhaps implement a Web Development Diploma which will focus on Java. A VICOM course may be added to curriculum as to not duplicate courses Modifications to existing courses may be necessary. Course Outcome summaries will be presented at next advisory meeting. Certifications Advisory committee agree that these are not necessary for IT-Dev students. Perhaps as an elective. Technical Diploma Discussion A suggestion was made to add a technical diploma to the program. Technical Diploma serve a good pathways into an Associate Degree. E. Announcements and Meeting Arrangements Discussion: Trends in the Industry were discussed: Trends Agile is being used consistently It was suggested to consider CSG Agile Project Management course in both ITDEV programs. More corporate involvement Google being utilized Sharepoint is being used Trying to capture knowledge lost after retirements I.T. sector seems to have small unemployment numbers at this time Offshores coming back, trying to gain in-house expertise Data Analytics ability critical Need for project managers, and big data managers Joe Kmoch reported on a brochure regarding Computer Science Education in Wisconsin. Washington High School received a grant for Apps. Development. The 17 th IFAIR will be held Tuesday, November 11, F. Next Meeting Date (Committee Decision) Discussion: The next meeting will be Wednesday, April 22 at 1:30 p.m. at the Mequon Campus. Person responsible: Deadline: G. Adjournment

86 Discussion: The meeting was adjourned at 3:30 p.m. Eileen Crane

87 ESSS Attachment 3 Dashboard Indicators Student Persistence March 2015

88 IPEDS Full Time Cohort: Comparisons of Transfer/Graduation Rate within 3 Years 100% 90% 80% 70% 60% Graduation Rate Total Success Rate Transfer Rate Average Transfer Rate Graduation Rate Average Total Success Rate Average 50% 40% 30% 20% 10% 13% 20% 33% 34% 19% 15% 22% 32% 25% 34% 10% 9% 10% 23% 32% 7% 16% 23% 36% 27% 28% 28% 21% 22% 18% 16% 17% 10% 11% 4% 0% MATC Portland CC CC of Phila. CC of Allegheny Co. St. Louis CC CC of Balt. Co. Cincinnati T & CC Cuyahoga CC El Paso CC Bunker Hill CC Note: Data are reported for first-time, full-time, degree-seeking students starting classes in FA2011 (fall 2010) and who graduated or transferred within three years (by spring term 2013). In comparison to last cohort, the average graduation remained at 11%, the average transfer rate increased from 18% to 20%, and the average total success rate declined from 29% to 28%. Source: IPEDS. 2

89 IPEDS Full time Cohorts: Transfer Rate Within 3 Years 100% 90% 80% 70% 60% 50% 40% 30% 20% 10% 0% 27% 31% 26% 22% 23% FA2007 FA2008 FA2009 FA2010 FA2011 Note: Transfer rates are based on the Graduation Rate Survey reported to IPEDS on first-time, full-time, degree-seeking students who transfer within three years. Source: IPEDS; 5th week of fall term used as the base. 3

90 IPEDS Full time Cohorts: Graduation Rate within 3 and 5 Years 100% 90% 80% 70% FA % 50% 40% 30% 20% 10% 0% 18% 18% 19% 15% 16% 25% 26% 26% 22% 20% FA2007 FA2008 FA2009 FA2010 Within 3 years Within 5 years Note: IPEDS full-time cohort includes first-time, full-time, degree-seeking students. Number of students in each cohort is: FA02=1017; FA03=1060; FA04=1082, FA05=1105, FA06=1084, FA07=1025, FA08=1007, FA09=1150, FA2010=1292.Source: IPEDS & State Reporting. 4

91 IPEDS Part time Cohorts: Graduation Rate within 3 and 5 Years 100% 80% 60% FA2006 FA % FA2008 FA % 0% 14% 16% 14% 14% Within 3 years 14% 20% 23% 18% 19% 18% FA2010 Within 5 years Note: IPEDS part-time cohort includes first-time, part-time, degree-seeking students. Number of students in each cohort is: FA02=735; FA03=821; FA04=846, FA05=842, FA06=815, FA07=735, FA08=765, FA09=881,FA2010=940. Source: IPEDS & State Reporting. 5

92 IPEDS Full and Part Time Cohorts: Graduation Rate within 3 and 5 Years 100% 80% 60% FA2006 FA % FA2008 FA % 0% 16% 17% 17% 15% 15% 22% 25% 22% 21% 19% FA2010 Within 3 years Within 5 years Note: IPEDS cohort includes both full-time and part-time, first-time, degree-seeking students. Number of students in each cohort is: FA02=1752; FA03=1881; FA04=1928, FA05=1947, FA06=1899, FA07=1760, FA08=1771, FA09=2031, FA2010=2232. Source: IPEDS & State Reporting 6

93 MATC Prepared Learner Initiative (PLI) Cohort: Graduation Rates in 3 Years 100% 90% 80% 70% 60% 50% 40% 30% FA2008 FA2009 FA2010 FA2011 FA % 10% 0% 8% 6% 6% 6% 7% Note: PLI students are defined as those who were new in four years and attempted at least one PLI course in the respective term. FA2008= 607; FA2009= 804; FA2010= 995; FA2011=1181,FA2012=3131. Source: Student Services Data Warehouse. 7

94 MATC Pre College Students Transitions: Progress Over 4 Years 100% FA2007 FA2008 FA2009 FA2010 FA % 60% 40% 20% 46% 43% 64% 56% 71% 0% 8% 7% 15% 17% 15% Students without HS Credentials Taking Pre College HS Level Courses Students with HS Credentials Routed to Pre College Rem./Dev. Coursework (NOT PLI) Note: Percentage is based on students enrolled in only 76-level coursework in Pre-College in the respective term and enrolled in a post-secondary coursework in following terms within four years. FA2006 Cohort= 2,134 (1720 vs. 414); FA2007=1,537 (1042 vs. 495); FA2008=1,879 (1344 vs. 535); FA2009=1,610 (1344 vs. 266); FA2010=1740 (1574 vs. 166),FA2011=1823 (1570 vs. 253). Source: Student Services Data Warehouse. 8

95 Pre College Transition and Completion (WTCS PBF #4) Number of Students FY2011 FY2012 FY2013 Note: Number of students enrolled in ABE, AHS and ELL for at least 12 hours of instruction in one year and successfully completed a postsecondary course in the same year or the following year. FY2013 data is incomplete due to the timing of the calculation. 9