Cisco TelePresence Management Suite Provisioning Extension 1.6

Transcription

1 Cisco TelePresence Management Suite Provisioning Extension 1.6 Software Release Notes Last Updated: October 2017 Version 1.6 Cisco Systems, Inc. 1

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3 Preface Change History Table 1 Software Release Notes Change History Date Change Reason October 2017 January 2016 December 2015 December 2015 Updated Prerequisites and Software Dependencies section in Updating to Cisco TMSPE 1.6 for required Cisco TMS version. Updated Active Meeting Manager section in New In 1.6 for the Display Names for Cisco TMS - Managed Endpoints description. Updated Active Meeting Manager section in New In 1.6 for the Enable Ad Hoc Conference Monitoring settings description. Release of Cisco TMSPE1.6. Request Request Request Introduction This document describes the main features of Cisco TelePresence Management Suite Provisioning Extension version 1.6, and changes from previous versions. Product Documentation The following documents provide guidance on installation, initial configuration, and operation of the product: New in 1.6 Cisco TelePresence Management Suite Provisioning Extension with Cisco VCS Deployment Guide Cisco TelePresence Management Suite Provisioning Extension with Cisco Unified Communications Manager Deployment Guide Cisco TelePresence FindMe User Guide Active Meeting Manager (Preview Feature) A new feature, Active Meeting Manager (AMM) has been introduced for hosts to control their Collaboration Meeting Room (CMR) meetings. AMM is a light-weight meeting management tool, which uses a web browser interface and is a component of CMR portal page. To launch AMM, the CMR host clicks the Open Active Meeting Manager button in the CMR portal page (Active Meeting Manager section). AMM includes the following features: Participants - Displays a list of active participants in the meeting Mute/Unmute - Mute or Unmute a specific participant Mute/Unmute All - Mute or Unmute all participants Remove - Remove a specific participant Remove All - Remove all participants 3

4 If a meeting host uses AMM to mute participants on the bridge, in certain situations it may not be apparent to affected participants that they are muted, or that they can press *6 on their endpoint to unmute. An option Allow Active Meeting Manager has been added in Cisco TMS Portal > Administrative Tools > Configuration > Provisioning Extension Settings > Collaboration Meeting Room to enable or disable AMM in CMR portal page. For details, see the Cisco TelePresence Management Suite Provisioning Extension with Cisco VCS Deployment Guide (1.6). The following browsers are recommended to open AMM: Windows operating system Internet Explorer version 11 Mozilla Firefox version 42 Microsoft EDGE version 20 MAC operating system Mozilla Firefox version 42 AMM functionality works for a CMR host, only if the Enable Ad Hoc Conference Monitoring under Administrative Tools > Configuration > Network Settings > TMS Services is set to the default value Yes. Multiple Protocol Support for Call-in Participants ISDN and IP(H323) protocols support have been added to Video Call-in and Audio Call-in participants in addition to the existing SIP protocol support. This feature can now be enabled or disabled by the administrator in Administrative Tools > Configurations > Provisioning Extension Settings > Smart Scheduler. We recommend to provide additional training to end-users, so that they can understand the usage of protocols in detail, when multiple protocols are enabled for Smart Scheduler Call-ins. Support for Java 8 Cisco TMSPE 1.6 supports Java 8 update 66, 32 and 64-bit. To enable 4096-bit encryption on TMSPE, the following procedure must be followed: Edit <jre-path>\lib\security\java.security and insert an entry for bouncy castle as below (shown in bold). The other entries are incremented by 1, so the contents should be: security.provider.1=sun.security.provider.sun security.provider.2=org.bouncycastle.jce.provider.bouncycastleprovider security.provider.3=sun.security.rsa.sunrsasign security.provider.4=sun.security.ec.sunec security.provider.5=com.sun.net.ssl.internal.ssl.provider security.provider.6=com.sun.crypto.provider.sunjce security.provider.7=sun.security.jgss.sunprovider security.provider.8=com.sun.security.sasl.provider security.provider.9=org.jcp.xml.dsig.internal.dom.xmldsigri security.provider.10=sun.security.smartcardio.sunpcsc security.provider.11=sun.security.mscapi.sunmscapi Note: If you do not make the above change, users will not be able to edit their Personal Collaboration Meeting Rooms (CMRs) and TMSPE will not be able to access Conductor. In addition, the following error will be displayed in the TMSPE logs: VMR::ConductorConnector - TelePresence Conductor failure with: Could not generate DH keypair. 4

5 Display Names for Cisco TMS - Managed Endpoints Cisco TMS uses the description field from the Unified CM endpoint definition as the display name in Active Meeting Manager (and Conference Control Center). Not the caller ID. To avoid labeling mismatches, do the following for any Cisco TMS-managed endpoints: If the endpoints are Unified CM-registered, in Unified CM set the endpoint Description field to match the Display (Caller ID) field. If the endpoints are Cisco VCS- registered, in Cisco TMS, set the Name field to match the Display Name defined for the endpoint. More details about provisioning display names are in the CMR Premises Deployment Guide (Unified CM or Cisco VCS version), Appendix Provisioning Display Names Across the Solution. Identifier CSCux57676 in Bug Search Tool relates to this issue. Note: If you import endpoint definitions from Unified CM, the Name field for the endpoints is not configurable in Cisco TMS and is grayed out in the user interface. Use the endpoint Description field in Unified CM instead. Resolved and Open Issues Follow the link below to find up-to-date information about the resolved issues in this release: el&bt=custv You need to refresh your browser after you log in to the Cisco Bug Search Tool. Limitations Feature Java support Limitation Upgrading Java during operation of this product is not supported. Caution: Do not upgrade Java while Cisco TMSPE is running. Disable the Windows service prior to any upgrade. We strongly recommend disabling automatic Java updates on the server. Smart Scheduler The site administrator configured for communication with Cisco TMS will receive an notification every time a meeting is booked or updated in Smart Scheduler. Modifying single instances of recurrent meetings is currently not possible in Smart Scheduler. Series with exceptions created in Cisco TMS or other booking interfaces may not be modified using Smart Scheduler. Modifying a previously booked meeting series with a computer set to a different time zone than used for the original booking, will change the recurrence pattern's end date to use the latest time zone. Named Pipe connection issues using SQL Express In the MSDE mode using the Named Pipe protocol, connection to the database may fail with the error "The specified network name is no longer available". The problem is seen on Windows Server 2008, and can be solved with the following hotfixes: Windows Server 2008 R2: Note that the default connection protocol is TCP/IP. 5

6 Feature Dual network interface not supported Language settings McAfee Antivirus Limitation Like Cisco TMS, this extension does not support the use of two network interfaces. (Identifier CSCtx52264) In the Self Service Portal, the Language setting for each particular user in Account Settings does not influence the language setting in Cisco TMS. McAfee Antivirus will occasionally corrupt files required for Cisco TMSPE to run. Disable McAffe Antivirus during install. Cisco TMSPE fails to communicate with Cisco TMS Active Meeting Manager Cisco TMSPE fails to communicate with Cisco TMS when the new security mode is set to High in Cisco TMS This limitation will be addressed in forthcoming releases of Cisco TMSPE. Cisco TMSPE 1.6 supports Active Meeting Manager when it runs on Windows Server 2012 R2 64-bit. At present Active Meeting Manager does not work in Google Chrome and Safari browser and it is being worked on. When the Mute/Unmute and Remove/Remove All operations are done from the endpoint, currently there may be a delay in the display of status message in AMM. Active Meeting Manager supports only Collaboration Meeting Room conferences and does not work with scheduled meetings. Depending on your configuration and the number of concurrent meetings at any time, Cisco TMSPE response times may be degraded, if a significant number of meeting hosts use the Active Meeting Manager at the same time. Updating to Cisco TMSPE 1.6 Prerequisites and Software Dependencies Cisco TelePresence Management Suite Provisioning Extension 1.6 requires: Cisco TMS Cisco TMS 15.1 for Active Meeting Manager. Cisco TelePresence Conductor: XC4.0 or later version for Multiparty Licensing. XC4.1 or later for Active Meeting Manager. One or both of the following is also required: Cisco VCS X8.5 or later. Unified CM or later. Unified CM is required for ad hoc calls to support the use of PMP licenses. For installation instructions, full system requirements, and other prerequisites, see Cisco TelePresence Management Suite Provisioning Extension Deployment Guide for Cisco VCS or Unified CM. Migrating from Cisco TMS Agent Legacy Direct migration to this version of Cisco TMSPE is not supported. 6

7 Before upgrading to 1.6, customers running Cisco TMS Agent Legacy must migrate by way of: Cisco TMS 13.2.x Cisco TMSPE 1.0 Instructions for migration can be found in Cisco TelePresence Management Suite Provisioning Extension Deployment Guide for Cisco TMSPE 1.0 with Cisco TMS Upgrading from Previous Versions High-level Workflow Cisco TelePresence Management Suite Provisioning Extension relies on and integrates with multiple other products. When upgrading your deployment: 1. Upgrade Cisco TMS to the required version following the instructions in Cisco TMS Installation and Upgrade Guide. 2. Upgrade Cisco Cisco TMSPE. 3. Upgrade other systems such as TelePresence Conductor as required. Upgrading Cisco TMSPE If the Server is Running Java 7 To upgrade from Cisco TMSPE 1.1 or 1.0 if Java 7 is already installed on the server: 1. Ensure that all critical Windows Updates are installed on your server. 2. Close all open applications and disable virus scanning software. 3. Extract the Cisco TMSPE installer from the zip archive to the Cisco TMS server. 4. Run the Cisco TMSPE installer as administrator. Follow the installer instructions. Any existing provisioning and FindMe configurations will be kept when upgrading. If the Server is Running Java 6 To upgrade from Cisco TMSPE 1.1 or 1.0 if the server is still running Java 6: 1. Uninstall Cisco TMSPE on the server. Do not remove any other files. 2. Install Java Ensure that all critical Windows Updates are installed on your server. 2. Close all open applications and disable virus scanning software. 3. Extract the Cisco TMSPE installer from the zip archive to the Cisco TMS server. 4. Run the Cisco TMSPE installer as administrator. 3. Follow the installer instructions Using the Bug Search Tool The Bug Search Tool contains information about open and resolved issues for this release and previous releases, including descriptions of the problems and available workarounds. The identifiers listed in these release notes will take you directly to a description of each issue. 7

8 To look for information about a specific problem mentioned in this document: 1. Using a web browser, go to the Bug Search Tool. 2. Sign in with a cisco.com username and password. 3. Enter the bug identifier in the Search field and click Search. To look for information when you do not know the identifier: 1. Type the product name in the Search field and click Search. 2. From the list of bugs that appears, use the Filter drop-down list to filter on either Keyword, Modified Date, Severity, Status, or Technology. Use Advanced Search on the Bug Search Tool home page to search on a specific software version. The Bug Search Tool help pages have further information on using the Bug Search Tool. Obtaining Documentation and Submitting a Service Request For information on obtaining documentation, using the Cisco Bug Search Tool (BST), submitting a service request, and gathering additional information, see What s New in Cisco Product Documentation at: Subscribe to What s New in Cisco Product Documentation, which lists all new and revised Cisco technical documentation, as an RSS feed and deliver content directly to your desktop using a reader application. The RSS feeds are a free service. Active Meeting Manager Disclaimer The Active Meeting Manager (AMM) is provided as a preview feature to the Cisco TelePresence Management Suite Provisioning Extension (Cisco TMSPE) and Cisco Collaboration Meeting Rooms (CMR) Premises. Use of the AMM is subject to the software license and limited warranty for TMSPE or CMR Premises. You should only use AMM in your production environment if your end users web browsers support Integrated Windows Authentication using WebSocket connections. Cisco reserves the right to disable the AMM at any time without notice. Cisco Technical Support will provide limited assistance to customers who wish to use the AMM as a preview feature. If you provide feedback regarding AMM ( Feedback ) by ing such Feedback to tmsmarketing@cisco.com, you agree that Cisco may use for any purpose any Feedback that you provide Cisco regarding AMM. Cisco Legal Information THE SPECIFICATIONS AND INFORMATION REGARDING THE PRODUCTS IN THIS MANUAL ARE SUBJECT TO CHANGE WITHOUT NOTICE. ALL STATEMENTS, INFORMATION, AND RECOMMENDATIONS IN THIS MANUAL ARE BELIEVED TO BE ACCURATE BUT ARE PRESENTED WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED. USERS MUST TAKE FULL RESPONSIBILITY FOR THEIR APPLICATION OF ANY PRODUCTS. THE SOFTWARE LICENSE AND LIMITED WARRANTY FOR THE ACCOMPANYING PRODUCT ARE SET FORTH IN THE INFORMATION PACKET THAT SHIPPED WITH THE PRODUCT AND ARE INCORPORATED HEREIN BY THIS REFERENCE. IF YOU ARE UNABLE TO LOCATE THE SOFTWARE LICENSE OR LIMITED WARRANTY, CONTACT YOUR CISCO REPRESENTATIVE FOR A COPY. The Cisco implementation of TCP header compression is an adaptation of a program developed by the University of California, Berkeley (UCB) as part of UCB s public domain version of the UNIX operating system. All rights reserved. Copyright 1981, Regents of the University of California. NOTWITHSTANDING ANY OTHER WARRANTY HEREIN, ALL DOCUMENT FILES AND SOFTWARE OF THESE SUPPLIERS ARE PROVIDED AS IS WITH ALL FAULTS. CISCO AND THE ABOVE-NAMED SUPPLIERS DISCLAIM ALL WARRANTIES, EXPRESSED OR IMPLIED, INCLUDING, WITHOUT LIMITATION, THOSE OF MERCHANTABILITY, 8

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