Wireless e-business Security. Lothar Vigelandzoon

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1 Wireless e-business Security Lothar Vigelandzoon

2 E-business evolution Increased business drivers for cost efficiency & market penetration Increased Importance of brand reputation Distance between IT and business Traditional business models Convergence of IT and business Inter Enterprise business (B2B/B2C,B2E) Increase of Global reach e-business models Extension of e-business to wireless e-business New business opportunities from evolving wireless technologies Increased business dependancy on IT and sound security and Privacy Business processes IT Business processes IT Business processes IT consumer organisation information technology consumer information organisation technology consumer information organisation technology Increased requirements for mobility Increased customer service expectation

3 End to End Security Service Offerings Assess Plan Design Implement Run Assessment Planning Design Build Management Health Check Assessments: Site Process System Network Internet Application Privacy Wireless Ethical Hacking e-risk Workshops Security Privacy PKI Wireless Info Asset Profile Privacy Strategy and Implementation PKI Planning and Design Wireless Planning and Design Privacy Planning and Design Policy Definition Standards Definition Process Dev't Enterprise Arch Internet Arch Secure Solution Design VPNs Wireless Metadirectories Product Selection Product Implem. Firewalls Tivoli PKI Policy Director Entrust Baltimore Other Product Implementation Single Signon Risk Manager Identrus Reference Implementation Quick Start and testing Managed Security Services Intrusion Detection Vulnerability Scanning Firewall Management Incident Management Security Management Standards/Controls Physical & Logical Security Compliance Checking Security Integrity and Advisories Virus Services Network Security Risk/Issue Mgmt Security Education

4 In order to expedite implementation, security can be approached using tactical and strategic solutions. IBM's services are aligned to this approach Desired Security level, e.g. Internationally recognised Certification Enable e-business LEVEL OF SECURITY RED TRACK (WIRELESS SOLUTION DESIGN) BLUE TRACK (WIRELESS SECURITY ASSESSMENT) Assess Information Security process Define Security requirements Implement "Quick Wins" TIME

5 Wireless & Security Laboratories New York Zurich La Gaude Tokyo Helsinki Haifa Beijing Austin San Jose Global Methods & Intellectual Capital IBM Centres for e-business Innovation Hamburg London Milan Paris Stockholm Sydney Tokyo Chicago Washington Atlanta Vancouver Toronto In formationsecurity Practitioners Wireless Security Practitioners Wireless Security Core Team Acceleration Centre IBM Product Development Tivoli Software IBM PC Division IBM Pervasive Devices Global Offerings IBM Wireless Security Partners

6 What does security mean to me?... Security is to a business, what oxygen is to a human being... Security Level Too little oxygen Too much oxygen Right level of oxygen

7 Wireless e-business Security Challenges and enablers Daniel Keely

8 Wireless e-business is much more than the addition of wireless transport networks and introduces new security requirements Pervasive Devices Wireless Applications Wireless transactions Wireless lifestyle factilitors Wireless messaging Wireless Protocols WAP, WTLS, SMS Channels to wired e-business solutions and Intranets Wireless Networks wpan wlan wwan New Wireless Technology = New Vulnerabilities = New Risks

9 It is difficult for an organisation to gain assurance of the confidentiality and integrity of its data as it passes over wireless data networks Wireless Wide Area Networks GSM/GPRS encryption weaknesses RF jamming Loss of data routing control Pre-paid services are anonymous Wireless LANs and PANs limited "out of the box" protection weak encryption Will be implemented in public areas e.g. airports Bluetooth users may not be aware of their devices being active and accessible WAP "gap" vulnerability wwan/lan/pan

10 Wireless connected mobile devices are the new interfaces to e-business applications. However, their security capabilities are severely restricted Mobile Devices Initial user access (PIN/Password) can be deactivated by the user Devices are easily lost or stolen (with data) Limited OTA backup and restore facilities Weak synchronisation access controls Targets for viruses Vulnerable to "bugs" Remote access configuration capabilities/undocumented APIs Vulnerable to denial of service attacks "Always-on" connectivity increases window of opportunity for hackers Lack of content filtering

11 Wireless e-business delivers new applications that introduce privacy concerns. In addition, Standards are not developing fast enough Apps and Standards Immature standards Privacy concerns with location based services Increased user base and requirements for mobile access Usability issues

12 How will the security challenges evolve? Drivers increased business dependancy on technology business partnerships, alliances; M&As increasing user base rapidly developing technologies & complexity Security issues recreational hacker -> hactivist -> organised crime -> industrial espionage greater proliferation of viruses increased tooling to exploit vulnerabilities internal vs external threats malicious intent vs accidental skills shortages

13 The challenges can be addressed using security solutions. These solutions help enable Wireless e-business Technology Session cryptography/vpns File encryption Content and virus filtering Personal firewalls User and device authentication User authorisation Wireless PKI Intrusion detection Security management Secure and resilient industry solutions Architecture Structured design method Functional architecture Operational architecture End-to-end security design Processes Risk management process Incident management process Change management process Audit process Security awareness program Skills Risk management expertise IT security expertise Architecture and design expertise Industry knowledge

14 Existing "wired" security controls will be pushed to their limits and become increasingly important Wireless Channels Intranet Policy management Intrusion detection Hardened platforms Security verification Secure device management Incident management Firewalls Content/ filtering Anti-virus Identification & authentication Authorisation Security organisation

15 What is information risk management? Risk Management must be part of a continuous information security process Asset Value Vulnerability Assessment Threat Assessment Business IT Scope Business process Governance Human resources IT Process Facilities Systems Management Applications and Data Datacommunications Determine Risk Accept Risk? Identify Safeguards Acceptance Accept Residual Risk?

16 New wireless security services have been announced. They are aligned with the IBM Global Services Method to enable consistent and comprehensive delivery worldwide Assess Plan Design Implement Run Business & Organization Market Intelligence Assessment & Strategy Strategic Architecture Business Design Business Launch Business Operation Application & Middleware Solution Outline Macro Design Micro Design Build Cycle Deployment Infrastructure Technical Assessment Technical Architecture Transition Plan Configure & Test Deployment Support/ Operate Solution Outsourcing Wireless Risk Assessment Wireless Solution Design Support/ Run

17 Our risk assessment services help identify and understand wireless e-business risks Wireless Risk Assessment Review Strategies Review Security Mgmt Ethical hacking Physical security review Risk analysis Reporting Planning Identify threats, vulnerabilities and risks introduced by wireless initiatives Assess the alignment of wireless technology to your business goals Report strengths, weaknesses and tactical and strategic recommendations Solution planning

18 To accomodate the demand for technical reviews of existing wlans, a "fast track" wlan security assessment can be delivered to determine current risks Wireless Risk Assessment Test OTA security Review technical design Assess physical environment Report findings & recommendations Identify weaknesses in existing wireless LAN installations Provide recommendations for improvement

19 To enable a fast-start of new secure wireless e-business initiatives, we offer a wireless security workshop Wireless Security Workshop Wireless Solution Design Business objectives Identify security issues Define secure solution concept Define action plan Understand security issues within your planned wireless e-business ideas Understand the key security technology requirements within a high level solution concept Understand requirements for integration into existing infrastructure

20 Our Solution Design service develops solutions to help leverage and protect the benefits of wireless e-business Wireless Solution Design Analyse business context & IT environment Information asset profile Security strategy & requirements Security Define countermeasures architecture overview Detailed security design, policies and processes Product selection, Implementation & Proof of concept Security validation & compliance Develop wireless e-business security strategy, requirements & policies Define and build secure and resilient solution architecture and design Build security processes Security out-tasking

21 More wireless security information is available at ibm.com

22 Wireless & Security Laboratories New York Zurich La Gaude Tokyo Helsinki Haifa Beijing Austin San Jose Global Methods & Intellectual Capital IBM Centres for e-business Innovation Hamburg London Milan Paris Stockholm Sydney Tokyo Chicago Washington Atlanta Vancouver Toronto In formationsecurity Practitioners Wireless Security Practitioners Wireless Security Core Team Acceleration Centre IBM Product Development Tivoli Software IBM PC Division IBM Pervasive Devices Global Offerings IBM Wireless Security Partners

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