COURSE OUTLINE. School of Engineering Technology and Applied Science. Computer Systems and Network Technology

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1 COURSE OUTLINE SCHOOL: School of Engineering Technology and Applied Science DEPARTMENT: Information and Communication Engineering Technology (ICET) PROGRAM: Computer Systems and Network Technology COURSE TITLE: PC Hardware COURSE CODE: CNET101 TOTAL COURSE HOURS: 90 PRE-REQUISITES/CO-REQUISITES: None COURSE ELIGIBILITY FOR PRIOR LEARNING ASSESSMENT AND RECOGNITION (PLAR): Yes ORIGINATED BY: Petros Passas, June 2005 REVISED BY: Petros Passas DATE: May 12, 2008 APPROVED BY: Academic Year: Chairperson/Dean Students should keep all course outlines for each course taken at Centennial College. These may be used to apply for transfer of credit to other educational institutions. A fee may be charged for additional or replacement copies. 9/1/2009 THIS COURSE ADHERES TO ALL COLLEGE POLICIES (See College Calendar) Page 1

2 COURSE DESCRIPTION: This course helps students to become a successful PC Technician. It concentrates on understanding terminology, how to do fundamental tasks, and advanced configuration and troubleshooting, including using command line to accomplish technical tasks. This course contains lab content that includes technical concepts and terminology of the PC's internal and external components and operating systems. Upon successful completion, the student can apply the acquired knowledge towards completing the A+ Certification for IT Technician accreditation from the Computing Technology Industry Association (comptia.org). COURSE LEARNING OUTCOMES: Upon successful completion, students will be able to: 1. Distinguish the major hardware components of a microcomputer system used for input, output, processing, and communication. 2. Develop a preventive maintenance plan and what to include in it 3. Troubleshoot a failed system 4. Demonstrate the ability to use command-line functions and utilities 5. Understand the major components on a motherboard 6. Identify proper procedures for installing and configuring common peripheral devices 7. Support, upgrade, and troubleshoot notebooks. ESSENTIAL EMPLOYABILITY SKILLS (EES): This course supports the students ability to: Apply a systematic approach to solve problems. Locate, select, organize, and document information using appropriate technology and information systems. Analyze, evaluate, and apply relevant information from a variety of sources. Interact with others in groups or teams in ways that contribute to effective working relationships and the achievement of goals. PRIOR LEARNING ASSESSMENT & RECOGNITION PROCESS (ES): This course is eligible for PLAR through the Registrar and SETAS offices. Assessment of portfolio and/or testing may be discussed with faculty. EVALUATION & GRADING SYSTEM: Test 1 15% Test 2 15% Final Exam 30% Lab Work / Regular Assignments 20% Final Lab Exam 20% 100% 9/1/2009 THIS COURSE ADHERES TO ALL COLLEGE POLICIES (See College Calendar) Page 2

3 STUDENT ACCOMMODATION: All students have the right to study in an environment that is free from discrimination and/or harassment. It is College Policy to provide accommodation based on grounds defined in the Ontario Human Rights Code. Accommodation may include changes or modifications to standard practices. Students with disabilities who require academic accommodations must register with the Centre for Student with Disabilities. Please see the Centre for Students with Disabilities for details. Students requiring accommodation based on human rights grounds should talk with their professors as early as possible. Details are available on the Centennial College website ( ). If students are unable to write an examination due to a medical problem or unforeseen family problems, they should immediately contact their professor or program Chair for advice. In exceptional and well documented circumstances (e.g. unexpected family problems, serious illness, or death of a close family member), students should be able to write a make-up examination to replace an examination missed. TEXT AND OTHER INSTRUCTIONAL/LEARNING MATERIALS: Guide to Managing and Maintaining Your PC, Sixth Edition, Jean Andrews, Course Technology, ISBN#: Labs will be posted on the College drive P:\PPASSA\CNET101\LABS USE OF DICTIONARIES Dictionary use is not permitted in test or examination settings. 9/1/2009 THIS COURSE ADHERES TO ALL COLLEGE POLICIES (See College Calendar) Page 3

4 College Policies POLICY STATEMENTS The following statements are selected from Centennial College policies approved by the Board of Governors. Student Responsibilities Students are expected to know the contents of the course outline and to discuss with the professor any areas where clarification is required. Students should keep all course outlines for each course taken at Centennial College. These may be used to apply for transfer of credit to other educational institutions. A fee may be charged for additional or replacement copies. Other Policies Students should familiarize themselves with all College Policies that cover students rights, responsibilities, and the Academic Appeal process. For further information, consult the Academic Matters Section in the full-time and Continuing Education calendars. The Academic Appeal Application form is available from any Enrolment Services Office. Proof of Student Status Students must produce official photo identification at any time during the semester when requested to do so by any professor. (The official piece is the Centennial Student Card.) Continuing Education students do not have Centennial Student Cards, and so they may use other forms of photo identification, such as a driver s license, health card, or other government-issued photo identification. Final Examinations When writing a test or examination, students must put their official photo-id cards in full view for review by the invigilator. Students who do not have official photo-id will be permitted to write the examination with a substitute photo-id, but they will be required to produce photo-id at the program or department office within 24 hours or the next business day following the examination, or else the examination results will be void. More Final Examination Policies are available at Academic Progression Policy for Diploma and Certificate Programs: College Academic Standings will be applied. Please see Academic Policies and Procedures, Full-Time Calendar. Faculty Consultation Professors are available to see students outside of class time. Students can contact professors via voice mail, , or through their program or department office. Information regarding how to contact teachers will be provided at the beginning of the course and is also available in the program or department office. Human Rights Statement It is the policy of the College that all programs will strive for a learning, teaching, and working environment that promotes inclusion, understanding, and respect for all students and employees, consistent with the Ontario Human Rights Code and Centennial College's Statement of Diversity. 9/1/2009 THIS COURSE ADHERES TO ALL COLLEGE POLICIES (See College Calendar) Page 4

5 Course Title: PC Hardware I CENTENNIAL COLLEGE Course Code: CNET 101 WEEK TOPIC/CONTENT READINGS LEARNING OUTCOMES COURSE EVALUATIONS (TESTS & ASSIGNMENTS USED) 1 Introducing Hardware Chapter PC Repair Fundamentals Form Factors And Power Supplies Processor And Chipsets Chapter 3 Chapter 4 Chapter 5 1) Hardware Needs Software To Work 2) Pc Hardware Components a) Hardware Used For Input And Output b) Hardware Inside The Computer Case c) The Motherboard d) The Processor And Chipset e) Storage Devices f) Components Used For Communication g) Interface Cards h) The Electrical System i) Instructions Stored On The Motherboard And Other Boards 1) PC Support Technician Tools 2) PC Preventive Maintenance 3) How To Work Inside A Computer Case 4) Understanding The Boot Process 5) How To Troubleshoot A PC Problem 6) Troubleshooting A Failed Boot 1) Computer Case, Motherboard And Power Supply Form Factors 2) Measures And Properties Of Electricity 3) Protecting Your Computer System 4) Energy Star Systems 5) Troubleshooting The Electrical System 1) Processors 2) The Chipset 3) Heat Sink And Cooling Fans 4) Installing A Processor Lab 1: 1. Gather And Record System Information 2. Identify Computer Parts 3. Use Shareware To Examine A Computer 4. Compare Costs 5. Plan An Ideal System Lab 2: : 1. Observe The Boot Process 2. Disassembly/ Reassembly 3. Check System Compatibility 4. Evaluate An Upgrade Lab 3: 1. Identify Forma Factors 2. Measure The Output Of Your Power Supply 3. Choose The Right Power Supply Lab 4: 1. Examine And Adjust CMOS Settings 2. Use A Hardware Information Utility 3. Identify A Motherboard And Find Documentation On The Internet 4. Identify Motherboard Components And Form Factors 5. Flash BIOS Lab 5: 1. Research RAM On The Internet 2. Upgrade RAM 3. Troubleshoot Memory Problems Lab 6: 1. Format A Floppy Disk 2. Test Hard Drive Performance With Sandra 9/1/2009 THIS COURSE ADHERES TO ALL COLLEGE POLICIES (See College Calendar) Page 5

6 WEEK TOPIC/CONTENT READINGS LEARNING OUTCOMES COURSE EVALUATIONS (TESTS & ASSIGNMENTS USED) 3. Use Disk Management 4. Use Hard Drive Utilities 5. Partitioning And Formatting Hard Disks 5 Motherboards Test #1 Chapter 6 6 Upgrading Memory Chapter 7 7 Hard Drives Chapter Installing And Supporting I/O Devices Multimedia Devices And Mass Storage Troubleshooting Chapter 9 Chapter 10 1) Selecting A Motherboard 2) Configuring And Supporting A Motherboard 3) Replacing A Motherboard 4) Troubleshooting The Motherboard 1) Ram Technologies 2) How To Upgrade Memory 3) Troubleshooting Memory 1) Learning From Floppy Drives 2) How Hard Drives Work 3) Hard Drive Interface4 Standards 4) Selecting And Installing A Hard Drive 5) Troubleshooting Hard Drives 1) Principles To Support I/O Devices 2) Working With Keyboards 3) The Mouse And Other Pointing Devices 4) Specialty Input Devices 5) Monitors, Projectors, And Video Cards 6) Using Ports And Expansion Slots 7) Troubleshooting I/O Devices 1) Multimedia On A PC 2) Optical Storage Technology 3) Hardware Used For Backups And Fault Tolerance 4) Troubleshooting Multimedia Devices Test #2 Instructor Notes 1) Introduce Problems And Observe Error Messages Lab 7: Installing And Supporting I/O Devices 1. Gather Information On Your System 2. Identify Hardware Conflicts Using Device Manager 3. Simulate Serial Port Communication 4. Diagnose Simple Hardware Problems 5. Use A Millimeter To Inspect Cables 7. Install Dual Monitors In Windows XP Lab 8 : Boot Disks 1. Create A Bootable Floppy 2. Create A Bootable CD 3. Create A Bootable USB Lab 9: Troubleshooting Introduce Problems And Observe Errors Lab 10: troubleshooting Lab 11: DOS Commands Lab 12: Batch Files 11 DOS Commands Instructor 1) Understanding DOS Startup Lab 13: Batch Files 9/1/2009 THIS COURSE ADHERES TO ALL COLLEGE POLICIES (See College Calendar) Page 6

7 WEEK TOPIC/CONTENT READINGS LEARNING OUTCOMES COURSE EVALUATIONS (TESTS & ASSIGNMENTS USED) Notes, Chapter 15 2) Using The Command Prompt 3) DOS Commands 4) Batch Files 12 Supporting Printers And Scanners Chapter 21 1) How Printers And Scanners Work 2) Installing And Sharing A Printer 3) Maintaining Printers And Scanners 4) Troubleshooting Printers And Scanners Lab 14: Printers 1. Install A Printer On A Stand Alone System 2. Install A Printer On Networked Systems 13 Notebooks, Tablet PCs, and PDAs Chapter 20 1) Supporting Notebooks 2) Replacing and upgrading internal parts 3) Troubleshooting notebooks 4) Surveying tablet PCs 5) Surveying PDAs Lab 15: Review for final exam 14 The Professional PC Technician Chapter 22 6) Job roles and responsibilities 7) Support calls: providing good service Protecting software copyrights Final Lab Exam 15 Final Exam Final Lecture Exam 9/1/2009 THIS COURSE ADHERES TO ALL COLLEGE POLICIES (See College Calendar) Page 7