(NVQ/QCF) Business and Administration Advanced Apprenticeship Level 3

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2 (NVQ/QCF) Business and Administration Advanced Apprenticeship Level This qualification is aimed at those seeking work in administration and those already working in organisations who wish to develop their administration skills. The qualifications are designed to cater for the wide range and diversity of job roles where competence in business administration is vital. They also reflect the range and depth of competence in business skills, required by individuals working in all organisations. Components Diploma in Business Administration Level, Functional Skills - Math Level 2, English Level 2, Employment Rights and Responsibilities (ERR) [Optional unit or Skills CFA Workbook] and Personal Learning and Thinking Skills (PLTS) [All have been mapped to the Mandatory units] Awarding Body EDEXCEL Overview Industry recognised certification for Business and administration Duration 12 months minimum Requirements To complete this qualification, candidates must achieve 8 Credits from a choice of units specialising within your service administration sector. Delivery All workplace based (for individual groups) Assessment Observation, discussion, personal statement, supporting documentation, portfolio of evidence, onscreen testing. Learner Support Learning material, optional in-company workshops Progression Level higher apprenticeships in Business Administration or jobs roles such as Office Manager, Executive Assistant or Business Development Manager. Fees Funding available subject to eligibility

3 (Level NVQ/QCF) Diploma in Business Administration - Qualification structure To achieve the Business administration full Level qualification, the learner must complete a minimum of fifty-eight credits, of which forty credits must be selected from units at Level or above; twenty-seven credits must be completed from Group A - Mandatory units, thirteen credits from Group B - Optional units and eighteen credits from Groups B, C or D [maximum ten from C and eight from D]. Group A - Mandatory Units QCF level Credit Communicate in a Business Environment Manage personal and professional development Principles of Business, Communication and Information Principles of Administration Principles of Business 10 Group B - Optional Units QCF level Credit Contribute to the improvement of Business Performance Negotiate in a Business Environment Develop a Presentation Deliver a Presentation Create Bespoke Business Documents Contribute to the Development and Implementation of an Information System Monitor Information Systems 8 (*1)Evaluate the Provision of Business Travel or Accommodation Provide Administrative Support in Schools Administer Parking and Traffic Challenges, Representations and Civil Parking Appeals Administer Statutory Parking and Traffic Appeals Administer Parking and Traffic Debt Recovery Administer Legal Files Build Legal Case Files Manage Legal Case Files Manage an Office Facility Analyse and Present Business Data Produce Business Documents 2

4 Group B - Optional Units (Cont.) QCF level Credit Store and Retrieve Information 2 Produce Minutes of Meetings 2 Handle Mail 2 Prepare Text from Shorthand 2 Prepare Text from Recorded Audio Instruction 2 Maintain and Issue Stationery and Supplies 2 Contribute to the Organisation of an Event 2 (*2)Organise Business Travel or Accommodation 2 Provide Administrative Support for Meetings 2 Administer Human Resource Records 2 Administer the Recruitment and Selection Process 2 Administer Parking Dispensation 2 Administer Finance 2 Buddy a Colleague to Develop their Skills 2 Employee Rights and Responsibilities 2 2 Support Environmental Sustainability in a Business Environment Resolve Administrative Problems Prepare Specifications for Contracts Prepare Text from Notes Using Touch Typing 2 Group C - Optional Units QCF level Credit Promote Equality, Diversity and Inclusion in the Workplace Manage Team Performance Manage Individuals Performance Manage Individuals Development in the Workplace Chair and Lead Meetings Encourage Innovation Procure Products and/or Services Implement Change Implement and Maintain Business Continuity Plans and Processes (*)Participate in a Project Develop and Maintain Professional Networks

5 Group C - Optional Units (Cont.) QCF level Credit Develop and Implement an Operational Plan Manage Physical Resources Prepare for Support Quality Audits Manage a Budget (*)Manage a Project 7 Manage Business Risk Recruitment, Selection an Induction Practice Organise and Deliver Customer Service Resolve Customers Complaints Using Word Processing Software Website Software Spreadsheet Software Presentation Software Bespoke Software Database Software QCF level Credit Principles of Leadership and Management 8 Principles of Market Research Principles of Marketing and Evaluation 7 Principles of Digital Marketing and Research 7 Principles of Marketing Stakeholder Relationships Understand the Customer Service Environment Understand the Legal Context of Business Principles of Social Media within a Business Group D Optional Units Barred combination of units (*1) & (*2) (*) & (*)

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