EXAM PREPARATION GUIDE

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1 When Recognition Matters EXAM PREPARATION GUIDE PECB Certified ISO Risk Manager

2 The objective of the PECB Certified ISO Risk Manager examination is to ensure that the candidate has the knowledge and the skills to interpret risk management concepts, principles and generic guidelines provided ISO 31000:2009 standard. The target population for this examination is: Managers or consultants responsible for the effective management of risk within an organization Individuals seeking to gain comprehensive knowledge of Risk Management concepts, processes and principles Advisors involved in Risk Management The exam content covers the following domains: Domain 1: Fundamental principles and concepts in risk management Domain 2: Risk management framework and process Domain 3: Risk assessment techniques based on IEC/ISO Page 2 of 11

3 The content of the exam is divided as follows: PECB ISO 31000RM Exam Preparation Guide v1.4 Domain 1: Fundamental principles and concepts of risk management Main objective: To ensure that the ISO Risk Manager candidate can understand, interpret and illustrate ISO concepts, principles and recommendations. Competencies 1. Understand and explain the operations of the ISO organization and the development of risk management standards 2. Ability to identify, analyze and evaluate the guidance coming from risk management frameworks for an organization 3. Ability to explain and illustrate the main concepts in and risk management 4. Ability to distinguish relationship and main components of risk management frameworks. 5. Ability to understand the main risk management principles 6. Ability to interpret the advantages of effective risk management in an organization 7. Ability to distinguish different types of risk Knowledge statements 1. Knowledge of the application of the seven ISO management principles to risk management 2. Knowledge of the main standards in risk management 3. Knowledge of the different sources of risk management frameworks for an organization: laws, regulations, international and industry standards, contracts, market practices, internal policies 4. Knowledge of the main concepts and terminology as described in ISO Knowledge of the concept of risk and its application in organizations 6. Knowledge of relationship and main components of risk management frameworks. 7. Knowledge on risk management principles and their application 8. Knowledge of the main advantages and benefits that organizations can gain by an effective implementation of a risk management process 9. Knowledge of risk types including financial risk, credit risk, information technology risk, operational risk, integration risk, compliance risk, work-related risk, etc. Page 3 of 11

4 Domain 2: Risk Management framework and process Main objective: To ensure that the ISO Risk Manager candidate can implement a framework to manage risk effectively based on ISO Competencies 1. Ability to understand and interpret the risk management framework provided by ISO Ability to understand and interpret the risk management process 3. Ability to understand the establishment of a risk management policy 4. Ability to identify who is accountable for the development, implementation and maintenance of the framework for managing risk 5. Ability to appoint a risk manager responsible 6. Ability to identify the mistakes of the risk manager 7. Ability to integrate the risk management process into organizations processes 8. Ability to allocate the necessary resources for the implementation of a risk management process 9. Ability to establish the external and internal context of the organization 10. Ability to define the risk management process scope and boundaries 11. Ability to identify risks 12. Ability to analyze risks 13. Ability to evaluate risks 14. Ability to treat risks 15. Ability to accept risks 16. Ability to communicate risk 17. Ability to monitor and review risk Knowledge statements 1. Knowledge of ISO risk management framework and its recommendations 2. Knowledge of the risk management process activities including context establishment, risk identification, risk analysis, risk evaluation, risk treatment, risk acceptance, risk communication and consultation, risk monitoring and review 3. Knowledge on the main risk management policy objectives 4. Knowledge of ISO recommendations on accountability and risk owners 5. Knowledge on how to define roles and responsibilities for an effective risk management process 6. Knowledge on the key responsibilities of a risk manager 7. Knowledge of the common mistakes of a risk manager 8. Knowledge on how to embed risk management in all the organization s practices and processes in a way that it is relevant, effective and efficient 9. Knowledge on what resources are needed to implement the risk management process 10. Knowledge on how to analyze the organizations internal and external context 11. Knowledge on the key aspects to establish organizations internal and external context 12. Knowledge on the ISO recommendations on how to define the scope and boundaries related to the risk management process 13. Knowledge on the constraints affecting the scope 14. Knowledge ion how to identify the assets, risk sources, risk events, the existing measures to mitigate risk and the consequences that might happen if the risk occurs 15. Knowledge on how to assess the consequences, incident likelihood and the level of risk determination based on ISO Knowledge on how to evaluate the identified and analyzed risks 17. Knowledge on the risk treatment options 18. Knowledge on the establishment of risk treatment Page 4 of 11

5 plans and on the evaluation of the residual risk 19. Knowledge on the acceptance of the risk treatment plan and acceptance of the residual risk 20. Knowledge on how to define risk communication objectives and how to establish a risk communication plan 21. Knowledge on how to monitor the risk management framework and risk management process 22. Knowledge on how to set improvement objectives and how to continually improve the risk management process Page 5 of 11

6 Domain 3: Risk assessment techniques based on IEC/ISO Main objective: To ensure that the ISO Risk Manager candidate can understand, interprent and apply the risk assessment techniques provided by IEC/ISO standard Competencies 1. Ability to understand and interpret the risk assessment techniques provided by IEC/ISO standard 2. Ability to understand the strongly applicable techniques for risk identification, risk assessment and risk evaluation 3. Ability to understand the strongly applicable techniques for identifying risk consequences, risk probability and level of risk Knowledge statements 1. Knowledge of the main risk assessment techniques provided by IEC/ISO including brainstorming, decision tree analysis, bow tie analysis, root cause analysis, business impact analysis, scenario analysis, failure mode effect analysis, cause and effect analysis and consequence/probability matrix 2. Knowledge on how to determine which risk assessment techniques are strongly applicable for risk identification 3. Knowledge on how to determine which risk assessment techniques are strongly applicable for risk analysis 4. Knowledge on how to determine which risk assessment techniques are strongly applicable for risk evaluation 5. Knowledge on how to determine which risk assessment techniques are strongly applicable for identifying risk consequences, risk probability and level of risk Page 6 of 11

7 Competency/Domains PECB ISO 31000RM Exam Preparation Guide v1.4 Based on these 3 domains and their relevance, 7 questions are included in the exam, as summarized in the following table: LeveI of Understanding (Cognitive/Taxonomy) Required Fundamental principles and concepts of Risk Management Risk Management framework and process Risk Assessment techniques based on IEC/ISO Points per question 5 Questions that measure Comprehension, Application and Analysis 10 X Questions that measure Synthesis and Evaluation 10 X 5 X 5 X 5 X X Number of Questions/Poin ts per competency domain % of test devoted to each competency domain Number of points per competency domain % of points per competency domain X Total points 50 Number of Questions per level of understanding % of Test Devoted to each level of understanding (cognitive/taxonomy) The passing score is established at 70%. After successfully passing the exam, candidates will be able to apply for the credentials of PECB Certified ISO Risk Manager, depending on their level of experience. TAKE A CERTIFICATION EXAM Candidates will be required to arrive at least thirty (30) minutes before the beginning of the certification exam. Candidates arriving late will not be given additional time to compensate for the late arrival and may be denied entry to the exam room (if they arrive more than 5 minutes after the beginning of the exam scheduled time). All candidates will need to present a valid identity card with a picture such as a driver s license or a government ID to the invigilator. The exam duration is two (2) hours. The questions are essay type questions. This type of format was chosen because the intent is to determine whether an examinee can write a clear coherent answer/argument and to assess problem solving techniques. Because of this particularity, the exam is set to be open book and does not measure the recall of data or information. The examination evaluates, instead, comprehension, application, analysis, synthesis and evaluation, which mean that even Page 7 of 11

8 if the answer is in the course material, candidates will have to justify and give explanations, to show they really understood the concepts. At the end of this document, you will find sample exam questions and their possible answers. As the exams are open book ; candidates are only authorized to use: A copy of the ISO 31000:2009 standard, Course notes from the Participant Handout, Any personal notes made by the student during the course and A hard copy dictionary. The use of electronic devices, such as laptops, cell phones, etc., is not allowed. All attempt to copy, collude or otherwise cheat during the exam will automatically lead to the exam s failure. PECB exams are available in English. For availability of the exam in a language other than English, please contact examination@pecb.com Page 8 of 11

9 RECEIVE YOUR EXAM RESULTS Results will be communicated by in a period of 6 to 8 weeks, after taking the exam. The results will not include the exact grade of the candidate, only a mention of pass or fail. Candidates who successfully complete the examination will be able to apply for a certified scheme. In the case of a failure, the results will be accompanied with the list of domains in which the candidate had a low grade, to provide guidance for exams retake preparation. Candidates who disagree with the exam results may file a complaint. For more information, please refer to EXAM RETAKE POLICY There is no limit on the number of times a candidate may retake an exam. However, there are some limitations in terms of allowed time-frame in between exam retakes, such as: If a candidate does not pass the exam on the first attempt, he/she must wait 15 days for the next attempt (1st retake). Retake fee applies. Note: Students, who have completed the full training but failed the written exam, are eligible to retake the exam once for free within a 12 month period from the initial date of the exam. If a candidate does not pass the exam on the second attempt, he/she must wait 3 months (from the initial date of the exam) for the next attempt (2nd retake). Retake fee applies. If a candidate does not pass the exam on the third attempt, he/she must wait 6 months (from the initial date of the exam) for the next attempt (3rd retake). Retake fee applies. After the fourth attempt, a waiting period of 12 months from the last session date is required, in order for candidate to sit again for the same exam. Regular fee applies. For the candidates that fail the exam in the 2nd retake, PECB recommends to attend an official training in order to be better prepared for the exam. To arrange exam retakes (date, time, place, costs), the candidate needs to contact the PECB partner who has initially organized the session. Page 9 of 11

10 CLOSING FILES Closing a file is equivalent to rejecting a candidate s application. As a result, when candidates request that their file be reopened, PECB will no longer be bound by the conditions, standards, policies, candidate handbook or exam preparation guide that were in effect before their file was closed. Candidates who want to request that their file be reopened must do so in writing, and pay the required fees. EXAMINATION SECURITY A significant component of a successful and respected professional certification credential is maintaining the security and confidentiality of the examination. PECB relies upon the ethical behaviour of certificate holders and applicants to maintain the security and confidentiality of PECB examinations. When someone who holds PECB credentials reveals information about PECB examination content, they violate the PECB Code of Ethics. PECB will take action against individuals who violate PECB Policies and the Code of Ethics. Actions taken may include permanently barring individuals from pursuing PECB credentials and revoking certifications from those who have been awarded the credential. PECB will also pursue legal action against individuals or organizations who infringe upon its copyrights, proprietary rights, and intellectual property. Page 10 of 11

11 SAMPLE EXAM QUESTIONS AND POSSIBLE ANSWERS Ex: 1. Risk Management Process Implementation Advantages Please determine what are the main advantages for your organization to implement risk management best practices? How do you think ISO can be useful? Advantages: 1. Increase the likelihood of achieving objectives 2. Encourage proactive management 3. Be aware of the need to identify and treat risk throughout the organization 4. Improve the identification of opportunities and threats 5. Comply with relevant legal and regulatory requirements and international norms 6. Improve mandatory and voluntary reporting 7. Improve governance 8. Improve stakeholder confidence and trust 9. Establish a reliable basis for decision making and planning 10. Improve controls 11. Effectively allocate and use resources for risk treatment Ex: 2. Risk Monitoring Please describe at least 5 steps that should be taken to ensure that risk management is effective and that it continues to support organizational performance. 1. Measure risk management performance according to the risk plan 2. Monitor the progress, whether there is a deviation from the risk management plan 3. Review if the framework, policy and plan are progressing effectively 4. Compare the progress of the plan, if improvements are made 5. Record the entire process and keep on track about what is happening within the company Page 11 of 11

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