Anywhere Proctored User Guide

Transcription

1 Anywhere Proctored User Guide Admitting CCE candidates for A-BE AP exams with Photo Capture Version December 2017 PearsonVUE.com Copyright Pearson Education, Inc. or its affiliate(s). All rights reserved.

2 Overview Contents 1. Overview... 3 Symbols in this document... 3 Minimum Technical Specifications Candidate Admissions... 4 Exam Proctor instructions... 5 Test Taker instructions... 6 Run Connection Check... 7 Install Pearson VUE Browser Lock Candidate registers for exam Admit candidate for exam View Score Report on candidate website Uninstall Pearson VUE Browser Lock Trademarks Confidential, Trade Secret, and Unpublished Copyright Materials of Pearson Education, Inc. or its affiliate(s). Created All rights reserved. Use permitted only under license. For further information, contact Pearson VUE or visit Pearsonvue.com. Pearson, the Pearson VUE logo, and VUE are trademarks, in the U.S. and/or other countries of Pearson Education, Inc. or its affiliate(s). All other products, services, or company names mentioned herein are claimed as trademarks and trade names by their respective companies. 2 CCE AP Photo Capture Guide Pearson VUE Confidential

3 Overview 1. Overview In order to meet CCE s security requirements, capturing a candidate s photo and placing it on the candidate score report were added to the admissions procedures for Anywhere Proctored exams. This document explains how proctors will create Proctoring event codes, admit candidates for Anywhere Proctored exams, capture the candidate s photograph during the admissions process, unlock candidate exams, and view the candidate score report following the exam. Symbols in this document Actions performed by the candidate. Actions performed by the proctor. Additional notes for users. Minimum Technical Specifications In addition to specifications needed to deliver exams in Anywhere Proctored delivery mode, a workstation must meet these minimum specifications to capture photographs: Supported Operating Systems: Windows 10, Windows 8, Windows 7 Live Tiles disabled Internet Browser: Microsoft Edge, Internet Explorer 11, newest versions of Chrome, and Firefox for web registrations or downloading the secure browser Hardware: Integrated or attached web camera (for instructions on turning on/off an integrated camera, please see page 19) Local Administrative permissions are required on the exam delivery workstation Touch Screen Laptops, Tablets and Smartphones are strictly prohibited Pearson VUE Confidential CCE AP Photo Capture Guide 3

4 2. Candidate Admissions The admissions process consists of the following basic procedures: candidates register for an exam and take their photograph, and proctors admit the candidates by unlocking the exam. Candidates may then complete the exam. Once the exam is complete, the candidate may open the score report on the candidate website at The candidate journey begins on the client landing page There are two links on the client landing page, one that pertains to exam proctors, and one that pertains to candidates that will be taking an Anywhere Proctored exam. 4 CCE AP Photo Capture Guide Pearson VUE Confidential

5 Exam Proctor instructions Prior to a testing event, the proctors should be familiar with the minimum technical specifications in step 2 for delivering an Anywhere Proctored exam. Make sure candidates have created their web accounts before beginning the testing process. If candidates will take the exam on client supplied computers, follow the instructions in step 3 to download the Pearson VUE Browser Lock secure browser. Make sure your event does not fall within the Pearson VUE outage window. Pearson VUE Confidential CCE AP Photo Capture Guide 5

6 Test Taker instructions Candidates must follow the instructions identified in the Test Takers section in order to complete the exam. Candidates must have a Pearson VUE web account username and password. If candidates are bringing their own device for the event they must check the minimum technical specifications in step 2 to ensure their computer can deliver the exam. Candidates must follow the instructions outlined in step 3 to download the Pearson VUE Browser Lock secure browser. 6 CCE AP Photo Capture Guide Pearson VUE Confidential

7 Run Connection Check Prior to running any IBT exam on an exam delivery workstation, you must verify that the site can connect to the Internet and successfully deliver exams using the Athena Browser Edition test driver. The Connection Check application was designed to allow users to verify that they can connect to the Internet and successfully deliver exams using the Athena Browser Edition test driver. The connection check performs two tasks. A speed test determines the upload and download speeds of your current internet connection. The connection test verifies connectivity to the servers that are used to deliver an exam. You must successfully pass both the speed test and the connection test in order to deliver an Athena Browser Edition exam on the Pearson VUE Browser Lock secure browser or the candidate may encounter issues with delivering the exam. Note The Proctor must run a connection check on their system in order to run the TDFT for testing purposes. Proctors must run the connection check at the test venue prior to launching an exam at the event to ensure the Internet connection is working properly. 1. Proctor opens an Internet Browser and opens Pearson VUE Navigator portal Proctor enters Username and Password and clicks Log in. Pearson VUE Confidential CCE AP Photo Capture Guide 7

8 3. Proctor clicks Run test. The connection check performs two tasks: runs a speed test and a connection test. The speed test determines the upload and download speeds of your current internet connection. The connection test verifies connectivity to the servers that are used to deliver an exam. You must pass both the speed test and the connection test in order to successfully deliver an Athena Browser Edition exam. The speed test displays a progress bas as the application is running. 8 CCE AP Photo Capture Guide Pearson VUE Confidential

9 If the speed test and the connection check test were both successful, a message states that connection check ran successfully. It also identifies how many A BE exams may be run concurrently at your location. If either the speed test or the connection test failed, a message states connection check failed and A BE exams cannot be delivered from your location until you resolve the issues. 4. If your connection check fails, see the Connection Check online help for advice on troubleshooting a failed connection check. Click the Help button to launch the Connection Check help. 5. Proctor logs out of Navigator. Pearson VUE Confidential CCE AP Photo Capture Guide 9

10 Install Pearson VUE Browser Lock Note Any workstation that will be used to deliver a candidate exam must install the Pearson VUE Browser Lock secure web browser to launch the exam. Candidates must run the secure browser to launch the exams. As a best practice, you should uninstall any previous versions of the Pearson VUE Browser Lock products prior to installing a newer version. You must save any open files and close all open applications and windows prior to launching your exam. The secure browser will not launch until all open windows and some applications running as processes in the background are ended. 6. Candidate opens an Internet browser and navigates to landing page. 7. Candidate clicks I am a test taker link. 8. Candidate clicks Begin Download. Note Always download the secure browser off the website to ensure the current version of the exam driver is always used for exam delivery. 9. Candidate clicks the CCE.msi file in the downloads bar. 10. Candidate clicks Run in the Open File Security Warning dialog box. 10 CCE AP Photo Capture Guide Pearson VUE Confidential

11 11. Candidate selects the I accept the terms in the License Agreement check box and clicks Install. If any applications or processes are running when Browser Lock is installed, a message tells the user which applications must be stopped. Note 12. Candidate clicks OK. 13. Candidate must save any open files and close all open windows, including the Internet browser and any Internet browser processes called out in the warning. Pearson VUE Confidential CCE AP Photo Capture Guide 11

12 Close your Internet Browser and all open windows and applications! You may also need to end some processes that are running in the background. Be aware that Internet Browsers such as Google Chrome and Internet Explorer may still have processes running in the background even after you have closed the browser window. All internet browser processes must be ended before you can successfully launch Pearson VUE Browser Lock for exam delivery. Open your Task Manager window and check the Processes tab. Click End Process for all <browser>.exe processes running. Warning 14. Candidate navigates to the computer desktop and double-clicks the Pearson VUE Browser Lock shortcut. 12 CCE AP Photo Capture Guide Pearson VUE Confidential

13 15. Candidate enters Username and Password and clicks Sign In. Note If candidate did not create a Pearson VUE web account prior to arriving at the test center, they must do so at this time or they will be unable to proceed. Pearson VUE Confidential CCE AP Photo Capture Guide 13

14 Candidate registers for exam 1. Candidate clicks the desired authorized exam link in the Exam Catalog list. 2. Candidate reviews Exam Details and clicks Register for this Exam. 14 CCE AP Photo Capture Guide Pearson VUE Confidential

15 3. Candidate answers any required registration questions and clicks Next. 4. Candidate clicks Proceed to Checkout. Pearson VUE Confidential CCE AP Photo Capture Guide 15

16 5. Candidate verifies candidate name and phone number are correct and clicks Next. 6. Candidate selects I have read and agree to the policies listed above option and clicks Next. 16 CCE AP Photo Capture Guide Pearson VUE Confidential

17 7. Candidate verifies the Order Details are accurate and clicks Submit Order. Pearson VUE Confidential CCE AP Photo Capture Guide 17

18 Admit candidate for exam 1. Candidate clicks the Begin Exam link on the Summary page. Note If the candidate does not have a working camera on their system, the following error is displayed. Click Next to proceed without capturing the photo. 18 CCE AP Photo Capture Guide Pearson VUE Confidential

19 Note If the webcam is present on the computer but is not turned on, please follow these instructions to turn on the integrated camera: Click the Windows Start button in the lower left corner. Right-click on Computer and select Manage. Select Device Manager in the left navigation. Expand Imaging Devices. Right-click on Integrated Webcam and select Enable from the pop-up menu. You may follow these same instructions after the exam has been completed to turn off the webcam. On the last step, select Disable. Note If the candidate does not have a current internet browser installed, the following error is displayed. Candidate must download and install a current Internet browser to capture the photograph. Click Next to proceed without capturing the photo. Pearson VUE Confidential CCE AP Photo Capture Guide 19

20 2. The camera should be activated in the Camera View pane on the left. Candidate should ensure he/she is looking at the camera and clicks Take Photo. Note If the candidate s entire face is not in the camera frame, the following message is displayed. The candidate should click OK and retake the photo. 20 CCE AP Photo Capture Guide Pearson VUE Confidential

21 The candidate photo appears in the Captured Photo pane. If the photo is recognized as a person, the captured photo is displayed with a green border and a message states you have successfully taken your photo. 3. If the photo is not acceptable, the candidate may retake the photo by clicking Take Photo again. This process may be repeated until an acceptable photo is captured. 4. Candidate decides if the captured photo is acceptable and clicks Next. 5. Candidate notifies Proctor they are ready to proceed. Pearson VUE Confidential CCE AP Photo Capture Guide 21

22 6. Proctor determines if the candidate photo is acceptable. If it is not acceptable, click Edit and have the candidate recapture the photo. 22 CCE AP Photo Capture Guide Pearson VUE Confidential

23 7. Proctor enters Proctor Username and Proctor Password and clicks Unlock exam. (The Proctor username and password are the same username and password that are used to log in to Pearson VUE Navigator portal.) Note When you unlock an exam, the exam starts immediately. The candidate must be ready to begin the exam immediately. Verify with the candidate that they are ready to begin the exam. 8. Candidate completes the exam. 9. At the end of the exam, the candidate returns to the Home page. View Score Report on candidate website The candidate score report is available for viewing on the candidate website immediately following the exam completion. 1. Candidate opens web browser and navigates to 2. Candidate clicks Sign in. 3. Candidate enters Username and Password and clicks Sign In. 4. Candidate clicks View Score Reports. Pearson VUE Confidential CCE AP Photo Capture Guide 23

24 5. Candidate locates score report and clicks View. 6. Candidate clicks Open in the download score report ribbon. The score report opens as a pdf. 7. Candidate closes the score report. 8. Candidate logs off of the candidate website. 24 CCE AP Photo Capture Guide Pearson VUE Confidential

25 Uninstall Pearson VUE Browser Lock After the exam has been delivered, the secure browser should be uninstalled. 1. Candidate clicks the Windows Start button and selects the Control Panel Programs and Features menu. 2. Candidate locates and selects the Browser Lock application and clicks Uninstall. 3. Candidate clicks Yes in the Programs and Features dialog box. 4. Candidate closes the Programs and Features dialog box. Pearson VUE Confidential CCE AP Photo Capture Guide 25