4 online certificate programs are now available:

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2 Over 155 online courses are now available to city employees Whether you are interested in certificate programs, CMFO CPE requirements or professional development hours we offer a variety of online courses. These courses may be accessed at The goal of MTAS Online is to provide relevant and quality training for everyone involved in municipal government anytime, anywhere. Regardless of location, regardless of the time of day or night if you have access to a computer and the internet, you have access to MTAS training. Online training is a convenient, practical and interactive learning experience, and MTAS is excited about this new training opportunity. MTAS offers a variety of online courses. Each course is interactive and requires user participation. Users can take one or more courses at a time, in any order, and can complete the program as time permits. It is not necessary to complete the course in one sitting. Online training allows the user to leave the course and come back at a later time. 4 online certificate programs are now available: NEW Financial Fundamentals Certificate Administrative Professional Online Certificate Human Resources Essentials Online Certificate Managerial Essentials Online Certificate Do you want to become more proficient in any of the following areas? o using effectively o planning work time well o dealing with difficult people in the workplace o customer service fundamentals o leadership essentials o leading teams o running effective meetings o workforce planning and employment o finances and budgeting If you like the idea of improving in these areas, check out MTAS online certificate programs.

3 Why is there a growth in certificates offered online? Both employers and employees increasingly rely upon online learning certificate programs because people working in city related jobs must master many areas of practice. Employers understand and value candidates who have a certificate from a quality source. Employers routinely request that applicants hold these certificates so they can select qualified and competent candidates for their departments. Holding multiple certificates, and demonstrating competency through quality professional development can open doors to employment, advancement, leadership, contracts, and compensation. Who should enroll in these online certificate programs? Busy city employees who want the convenience of online training to meet requirements for their yearly professional development hours and want to grow professionally. What are the benefits of our online certificate program? It s affordable, comprehensive and easy to fit into your busy schedule. Cost effective and convenient. What if I need professional credit? Each course description is followed by its credit hour and types of credit. What are the certificate requirements? To receive the certificate, you must complete all the courses that are part of each certificate program. Payment must be submitted and all courses in a level must be completed before you receive your certificate. Cost? Do we give price breaks or incentives for signing up for a certificate? Each course is $35 regardless of credit hours. You will get two free courses if you sign up for a certificate. That is a savings of $70. I just want to take a few courses for now and don t know if I have the funds for the certificate program. Can I still take individual courses? Yes! You can take any class from any level. You can only take up to a certain number (see individual certificates for number) of courses in any certificate program level without signing up for the program. *In order to take the remaining courses you must sign up for the certificate program. How long do you have to finish a certificate program? You must complete all courses within 12 months of signing up for the certificate program. Advance your career with our online certificates Is the time requirement the same for Intermediate and Advanced? Yes! You must complete the courses within a year of signing up for the certificate program. (The number of courses in a certificate program varies see requirements under each for the number of courses you can take before you must sign up for the certificate.) What are the restrictions of taking certificate classes? You can only take up to certain number (see individual certificates for number) of courses in any certificate program without signing up for the program. No refunds are available for the certificate program after you begin taking the courses. I see that each certificate has an intermediate and advanced level. How do I sign up for those? In order to take the intermediate level certificate courses you need to complete all courses in the beginner certificate. This also holds true if you want to take the Advanced Level after the Intermediate. After completion of the Introductory Certificate you may then sign up for the next level. You may certainly sample courses from the next level, but why not aim to complete a certificate? Will there be price breaks in the Intermediate and Advanced Certificates? Yes! The same rules hold true. You get two free classes for signing up and you can only take a limited number of courses before you must sign up for a certificate. (See each individual certificate level.) Can CMFOs take an online certificate program for CPE credits? Yes, description and hours are listed in Solution Point and the MTAS Training Catalog. There are 80 courses that qualify for other hours throughout the program.

4 MTAS Online Certificate Programs Total courses in certificate Cost without signing up Cost if you sign up for certificate program Administrative Professional Online Certificate [APC] Introductory Level [L1] Intermediate Level [L2] Advanced Level [L3] 10 $ $ Human Resources Essentials Online Certificate [HRC] Introductory Level [L1] Intermediate Level [L2] Advanced Level [L3] 14 $ $ Financial Fundamentals Online Certificate [HRC] 11 $ $ Managerial Essentials Online Certificate [MC] 15 $ $ Introductory Level [L1] Intermediate Level [L2] Advanced Level [L3] For more information visit MTAS- Online

5 Administrative Professional Certificates The Administrative Professional courses concentrate on skills such as listening, time management, customer service and interpersonal communications. There are thirty courses to choose from in this program. Here a few examples: Essential Skills for Professional Telephone Calls (1hr) Effective Team Communication (1hr) Interpersonal Communications: Being Approachable (1hr) Business Writing: Editing and Proofreading Human Resource Essentials Certificates Even if you know the basics, isn t it nice to review the essentials? Brush up on your skills like interviewing and hiring. The Human Resource Certificate covers these skills and the many steps in keeping an employee on task and productive. Here a few examples of the courses: Planning for Performance (1hr) Affirmative Action and the EEO (2.5hrs) HR as Business Partner: From Cost Center to Strategic Partner (1hr) Essentials of Interviewing and Hiring: Preparing to Interview (1hr) Managerial Essentials Certificates Being a new manager or a current manager can be a daunting task. Leadership skills can help you start your journey. Directing, delegating and building trust are skills which this certificate offers that can make you a valuable asset to your city. Here a few examples: Leadership Essentials: Leading Innovations (1hr) Basic Presentations Skills: Delivering a Presentation (1hr) Taking on a Management Role (3hrs) Leading Teams: Dealing with Conflict (1hr) MTAS- Online

6 Financial Fundamental Online Certificate Getting your CMFO Financial hours every year can be a daunting task. This certificate enables you to take courses without leaving your office. It can be helpful to take single courses or sign up for the certificate to get 19 hours to fulfill yearly recertification as a CMFO. MTAS Auditing the Revenue Cycle 1.5 hrs (CMFO-F) MTAS Capital Budgeting: Capital Allocations 1.5 hrs (CMFO-F) MTAS Capital Budgeting: Discounted Payback Period and Profitability Index 1.5 hrs (CMFO-F) MTAS - Capital Budgeting: Net Present Value and Internal Rate of Return 1.5 hrs (CMFO-F) MTAS The Income Statement 1.5 hrs (CMFO-F) MTAS Introduction to Auditing 1.5 hrs (CMFO-F) MTAS The Balance Sheet 1.5 hrs (CMFO-F) MTAS Thinking Like a CFO: Mind-set and Financial Priorities 1.5 hrs (CMFO-F) MTAS Preventing Fraud and Abuse 1.5 hrs (CMFO-F) MTAS The Accounting Equation and Financial Statements 1.5 hrs (CMFO-F) MTAS Records Management Online 4.0 hrs (CMFO-F) (This course is $50 if taken outside of certificate program) All online courses are $35. (Unless marked otherwise) Any course can be taken outside of the certificate programs as single courses. Sign-up online! To register: If you have any questions call Cyndy Edmonds, Online Training Specialist at (865) or at cedmonds@tennessee.edu MTAS- Online