CompTIA A+ Certification

Transcription

1 Lincoln Land Community College Capital City Training Center 130 West Mason Springfield, IL CompTIA A+ Certification 5 days, Instructor-led Course Description This course provides comprehensive training for students who already have some existing knowledge of, and support experience with, networked desktop and notebook computers running any Windows XP, Windows Vista, or Windows 7 operating system. This course will prepare students, at an accelerated pace, for the two exams that make up the A+ certification 2012 Edition: CompTIA A and CompTIA A Students will gain the skills and knowledge necessary to install, build, maintain, and configure personal computers, laptop computers, mobile devices, and printers in a business setting. They will also learn the principles and best practices of SOHO networking, and of physical and data security. Course Outline Unit 1: Motherboards and expansion cards Topic A: Safety procedures Topic B: Motherboards Topic C: BIOS settings Topic D: Expansion cards Unit 2: CPUs and power supplies Topic A: CPUs Topic B: Power supplies Unit 3: Memory and physical storage Topic A: Memory Topic B: Storage devices and media Unit 4: Connections Topic A: Connection interfaces Topic B: Connectors and cables

2 Unit 5: Peripheral devices Topic A: Display devices Topic B: Peripheral devices Unit 6: Printers Topic A: Imaging processes Topic B: Printer installation Topic C: Printer maintenance Unit 7: Client operating systems Topic A: Comparing Windows editions Topic B: Configuring Windows Explorer Topic C: The Command Line utility Topic D: Virtualization Unit 8: Configuring the operating system Topic A: System configuration tools Topic B: System information and monitoring Topic C: Task management Topic D: Configuration files Unit 9: Configuring hardware settings Topic A: Device and hardware settings Topic B: Disks and partitions Unit 10: Networking basics Topic A: Networks Topic B: Internet connection types Topic C: Network devices Unit 11: Networking protocols Topic A: TCP/IP Topic B: Ports and protocols Unit 12: The physical network Topic A: Network cable and connector types Topic B: Cable and connector properties

3 Topic C: Networking tools Unit 13: Wireless networking Topic A: Wireless networking standards Topic B: Wireless SOHO networking Unit 14: Networking PCs Topic A: Creating network connections Topic B: Sharing files and printers Topic C: Remote connections Unit 15: Authentication and user security Topic A: Users and authentication Topic B: Windows security policies Topic C: File system security Unit 16: Securing systems and data Topic A: Identifying common threats Topic B: Physical security Topic C: Digital security Topic D: Data destruction and disposal Topic E: Malware detection and removal Unit 17: Preventative maintenance Topic A: Performing backups Topic B: Disk maintenance Topic C: Updating software Unit 18: Troubleshooting basics Topic A: Troubleshooting methodology Topic B: The troubleshooting toolkit Unit 19: Troubleshooting system hardware Topic A: Troubleshooting core system elements Topic B: Troubleshooting storage devices Unit 20: Display and printer troubleshooting

4 Topic A: Troubleshooting display issues Topic B: Printer troubleshooting Unit 21: Network troubleshooting Topic A: Troubleshooting the physical network Topic B: Troubleshooting the logical network Unit 22: Operating system troubleshooting Topic A: Startup and recovery tools Topic B: Troubleshooting Windows and application issues Unit 23: Operating system installation and upgrades Topic A: Preparing to install Windows Topic B: Windows installation Topic C: Windows upgrades and compatibility Unit 24: Notebooks Topic A: Notebook hardware components [3.1, U23] Topic B: Notebook displays [3.2, U24] Topic C: Laptop features [3.3, U25] Topic D: Troubleshooting laptop computers Unit 25: Mobile devices Topic A: Comparing tablets and laptops Topic B: Basic features of mobile operating systems Topic C: Mobile networks and Topic D: Methods for securing mobile devices Topic E: Synchronizing data Unit 26: Professional conduct Topic A: Communication and professionalism Topic B: Environmental issues Topic C: Incident response Appendix A: Custom configurations Topic A: Custom configurations Appendix B: CompTIA A+ acronyms

5 Topic A: List of abbreviations Appendix C: Certification exam objectives map Topic A: Comprehensive exam objectives for CompTIA A+ exam Topic B: Comprehensive exam objectives for CompTIA A+ exam