Cisco CallManager 4.0-PBX Interoperability: Nortel Meridian-1 Release 25 PBX to a Cisco 6608 Gateway using T1 Q.SIG with MGCP for Nortel CallPilot MWI
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1 Application Note Cisco CallManager 4.0-PBX Interoperability: Nortel Meridian-1 Release 25 PBX to a Cisco 6608 Gateway using T1 Q.SIG with MGCP for Nortel CallPilot MWI Introduction This is an application note for the connectivity of a Nortel Meridian 1 Opt 11C PBX using Succession 4.0 software with a Cisco CallManager using a Cisco Catalyst 6608-T1 QSIG interface as the MGCP gateway. The network topology diagram shows end-to-end interoperability between the Cisco CallManager connected to the PBX via the Cisco T1 link as the MGCP Gateway. Connectivity is achieved by using the industry standard ISO QSIG protocol. The Nortel Meridian 1 can be configured as either Peer-master or Peer-slave. Nortel s Network Message Services (NMS) provides messaging services across Meridian 1 network using ISDN signaling. There are two NMS applications: The Network Message Service Message Center allows a caller transparent access to a centralized message center over an ISDN PRI/ISL network. Three types of Message Center configurations are supported: a) ACD Message Center b) DN Message Center c) Attendant Message Center For these types of Message Centers, the message taker s set is used to activate and deactivate a user s Message Waiting Indicator. Message Indication Key (MIK) and Message Cancellation Keys (MCK) are used to turn on/off the Message Waiting Indication on a user telephone. The Network Message Service Meridian Mail offers access to the Meridian Mail system across the Meridian 1 network. Remote users defined as part of the NMS-MM server have access to all the Meridian Mail features available on the local switch. This type of configuration uses the existing Nortel Meridian 1 voice mail system (i.e. Meridian Mail or Nortel Call Pilot) as the network s voice mail hub while in the process of migrating to IP telephony Cisco Systems, Inc. All right reserved. Page 1 of 20 EDCS#
2 Network Topology Basic Call Setup End-to-End Configuration PBX1: Nortel Meridian 1 Option 11C Sucession 4.0 Cisco Catalyst 6000 Ethernet Switch Cisco CallManager Release 4.01 (SR2A) Phone A ISDN Type: T1-QSIG PBX #1 CMM-T1 Phone B Phone C Phone D Cisco 7960 IP phones Nortel Networks Call Pilot Limitations For the Nortel Meridian 1 PBX to support the QSIG MWI feature, the PBX must at least have an Enterprise software level (to get ISDN Tie lines) with X11 Rel or 25.40B software (to get QSIG MWI). In addition to NMS software and Phantom TN Features, the following packages must be installed on the PBX: PKG 305 (QSIG Generic Function) PKG 316 (QSIG Supplementary Services) PKG 263 (Qsig Basic Call/Name Display) PKG 175 (Network Message Service) MCK and MIK keys do not work using the Network Message Service Message Center setup. The following error is generated: PRI5033 DCH: 18 Data: 4 This message is defined as follows:: An application has requested to send on a QSIG a non-call related message received on MCDN but the QSIG RCAP is not configured on the outgoing link or the service is not supported on QSIG. The message is rejected. Output: DCH or DSL number, PRI/BRIT type, Service identifier. Service Identifier data 4 is defined as Network Message Center. Page 2 of 20
3 System Components Hardware Requirements Cisco Hardware Cisco Catalyst 6000 switch with Cisco 6608-T1 Gateway Cisco CallManager server PBX Hardware. Nortel Meridian 1 Opt. 11C Software Requirements Cisco CatOS 7.6 Nortel Succession 4.0. Cisco CallManager 4.01 Configuration Note: The following working configuration uses the Network Message Service-Meridian Mail configuration. It was taken from an actual installation site wherein the customer maintains their existing Nortel Meridian 1 voice mail system (Nortel Call Pilot, in this case) as their network s voice mail hub while in the process of migrating to IP telephony. The MWI activate and deactivate messages were successfully passed from the Nortel side to the Cisco side. Note: Due to the absence of a Nortel Voice Mail System such as Meridian Mail or Call Pilot, this configuration was not tested by Cisco. Configuring the Nortel Meridian 1 D-Channel Configuration ADAN DCH 32 CTYP TMDI CARD defines card in slot 32 (loop 32) as the QSIG trunk to CCM PORT 1 DES Qsig USR PRI DCHL 32 OTBF 127 PARM RS232 DTE DRAT 64KC CLOK EXT IFC ISGF --- defines switch-type ISO QSIG with GF platform PINX_CUST 0 Page 3 of 20
4 ISDN_MCNT 300 CLID OPT0 CO_TYPE STD SIDE USR CNEG 1 RLS ID ** RCAP COLP QMWI --- enables MWI feature across QSIG trunk MBGA NO OVLR NO OVLS NO T T200 3 T N200 3 N K 7 Route Data Block Configuration REQ: prt TYPE: rdb CUST 0 ROUT 32 TYPE RDB CUST 00 DMOD ROUT 32 DES QSIG TKTP TIE NPID_TBL_NUM 0 ESN NO CNVT NO Page 4 of 20
5 SAT NO RCLS EXT VTRK NO NODE DTRK YES BRIP NO DGTP PRI ISDN YES MODE PRA IFC ISGF SBN NO PNI NCNA NO NCRD NO CHTY BCH CTYP UKWN INAC NO ISAR NO CPFXS YES DAPC NO INTC NO DSEL VOD PTYP PRI AUTO NO DNIS NO DCDR NO ICOG IAO SRCH RRB TRMB YES STEP ACOD TCPP NO Page 5 of 20
6 TARG 01 CLEN 1 BILN NO OABS INST IDC NO DCNO 0 * NDNO 0 DEXT NO ANTK SIGO STD ICIS YES TIMR ICF 512 OGF 512 EOD NRD DDL 70 ODT 4096 RGV 640 GRD 896 SFB 3 NBS 2048 NBL 4096 IENB 5 TFD 0 VSS 0 VGD 6 DRNG NO CDR NO VRAT NO MUS NO RACD NO Page 6 of 20
7 FRL 0 0 FRL 1 0 FRL 2 0 FRL 3 0 FRL 4 0 FRL 5 0 FRL 6 0 FRL 7 0 OHQ NO OHQT 00 CBQ NO AUTH NO TTBL 0 ATAN NO PLEV 2 ALRM NO ART 0 SGRP 0 Trunk Data Block Configuration TYPE: tnb TN 32 1 DATE PAGE DES DES QSIG TN TYPE TIE CDEN SD CUST 0 TRK PRI Page 7 of 20
8 PDCA 1 PCML MU NCOS 5 RTMB ties the Route Data Block to the actual QSIG card/slot B-CHANNEL SIGNALING TGAR 1 AST NO IAPG 0 CLS UNR DTN WTA LPR APN THFD HKD P10 VNL TKID AACR NO DATE 31 AUG 2004 Page 8 of 20
9 Configuring Cisco CallManager IP Phone Configuration Page 9 of 20
10 Directory Number (DN) Configuration Note: Voice Mail Profile(DN) is defined under Directory Number Settings Page 10 of 20
11 Gateway Configuration Page 11 of 20
12 Page 12 of 20
13 Page 13 of 20
14 Page 14 of 20
15 Route Pattern Configuration Note: Route Pattern routes the call over to QSIG trunk to Nortel Page 15 of 20
16 Voice Mail Profile Configuration Page 16 of 20
17 Voice Mail Pilot Configuration Page 17 of 20
18 MWI Configuration MWI OFF Page 18 of 20
19 MWI ON Important Information THE SPECIFICATIONS AND INFORMATION REGARDING THE PRODUCTS IN THIS MANUAL ARE SUBJECT TO CHANGE WITHOUT NOTICE. ALL STATEMENTS, INFORMATION, AND RECOMMENDATIONS IN THIS MANUAL ARE BELIEVED TO BE ACCURATE BUT ARE PRESENTED WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED. USERS MUST TAKE FULL RESPONSIBILITY FOR THEIR APPLICATION OF ANY PRODUCTS. IN NO EVENT SHALL CISCO OR ITS SUPPLIERS BE LIABLE FOR ANY INDIRECT, SPECIAL, CONSEQUENTIAL, OR INCIDENTAL DAMAGES, INCLUDING, WITHOUT LIMITATION, LOST PROFITS OR LOSS OR DAMAGE TO DATA ARISING OUT OF THE USE OR INABILITY TO USE THIS MANUAL, EVEN IF CISCO OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. Page 19 of 20
20 Corporate Headquarters Cisco Systems, Inc. 170 West Tasman Drive San Jose, CA USA Tel: NETS (6387) Fax: European Headquarters Cisco Systems International BV Haarlerbergpark Haarlerbergweg CH Amsterdam The Netherlands www-europe.cisco.com Tel: Fax: Americas Headquarters Cisco Systems, Inc. 170 West Tasman Drive San Jose, CA USA Tel: Fax: Asia Pacific Headquarters Cisco Systems, Inc. Capital Tower 168 Robinson Road #22-01 to #29-01 Singapore Tel: Fax: Cisco Systems has more than 200 offices in the following countries and regions. Addresses, phone numbers, and fax numbers are listed on the Cisco Web site at Argentina Australia Austria Belgium Brazil Bulgaria Canada Chile China PRC Colombia Costa Rica Croatia Czech Republic Denmark Dubai, UAE Finland France Germany Greece Hong Kong SAR Hungary India Indonesia Ireland Israel Italy Japan Korea Luxembourg Malaysia Mexico The Netherlands New Zealand Norway Peru Philippines Poland Portugal Puerto Rico Romania Russia Saudi Arabia Scotland Singapore Slovakia Slovenia South Africa Spain Sweden Switzerland Taiwan Thailand Turkey Ukraine United Kingdom United States Venezuela Vietnam Zimbabwe Copyright 2003 Cisco Systems, Inc. All rights reserved. Cisco, Cisco Systems, and the Cisco Systems logo are registered trademarks or trademarks of Cisco Systems, Inc. and/or its affiliates in the U.S. and certain other countries. All other trademarks mentioned in this document or Web site are the property of their respective owners. The use of the word partner does not imply a partnership relationship between Cisco and any other company. (0301R) Page 20 of 20 Printed in the USA
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