Computer Information Systems
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1 Computer Information Systems July 2015 Needs Assessment Prepared by Danielle Pearson Date: July 22, 2015 Computer Information Systems Computer Information Systems Needs Assessment Page 1
2 Scope Data compiled in this report covers San Bernardino, Riverside, Orange, and Los Angeles counties. Data were drawn from external sources, including the Employment Development Department s California Labor Market Information and the U.S. Department of Education s Integrated Postsecondary Education Data System (IPEDS), as well as Chaffey College s Colleague Administrative database. Data Sources and Calculations Educational Program Data TOP Code Program of Study Computer Information Systems The Taxonomy of Programs (TOP) is a standardized system used at the state level to classify programs and courses that are intended to achieve the same outcome at California Community Colleges. The TOP title and code assigned to the Chaffey College Computer Information Systems program is Computer Information Systems CIP Code Program of Study Information Technology The Classification of Instructional Programs (CIP) is a standardized coding system used at the federal level to facilitate accurate tracking, assessment, and reporting of fields of study and program completion at educational institutions throughout the country. This report draws on the Information Technology CIP code ( ), which maps to the Computer Information Systems TOP code, to compare Chaffey College to other institutions and examine employment trends. Completions Data Degree and certificate data regarding students at Chaffey College were collected from the Colleague Administrative database. Degree and certificate data for all comparison schools were collected from the U.S. Department of Education s Integrated Postsecondary Education Data System (IPEDS). All comparison institutions included in this report are postsecondary and have provided data to IPEDS. IPEDS defines postsecondary education as a formal program designed primarily for students beyond high school age. These include academic, vocational, and continuing professional education, and exclude avocational and adult basic education programs. Occupational Data SOC Code Occupational Title Software Developers, Applications Software Developers, Systems Software Computer Systems Analysts Computer Network Support Specialists The Standard Occupational Classification (SOC) system is used by federal statistical agencies to classify workers into occupational categories. The Information Technology CIP code was mapped to the four SOC codes listed in the table above using the crosswalk described in the paragraph below. Computer Information Systems Needs Assessment Page 2
3 Educational Program to Occupation Crosswalk The TOP-CIP-SOC Crosswalk (Employment Development Department, 2007) was used in this report to map California Community College-specific Taxonomy of Program (TOP) codes to federal Classification of Instructional Program (CIP) and Standard Occupational Classifications (SOC) codes. This crosswalk allows the user to estimate labor market demand for California Community College program completers using SOC based projections from the Labor Market Information Division. Industry Data The North American Industry Classification System (NAICS) is used by federal statistical agencies to classify business establishments for the purpose of conducting and reporting research on the U.S. business economy. Using the Standard Occupational Classification codes listed above, associated NAICS industries were identified. Computer Information Systems Needs Assessment Page 3
4 Introduction and Contents Contents Background Information 5 Regional Job Outlook 9 Largest and Fastest Growing Industry Employers 11 Regional Graduation Summary 15 Chaffey College s Performance on Core Indicators 18 Purpose and Goals Chaffey College currently offers an Associate in Science Degree and a certificate in Computer Information Systems, consisting of 31 units. The following is a description of the Computer Information Systems program as outlined in the Catalog: The Computer Information Systems program is designed to (1) prepare students for the employment market at the entry level in computer and information technology in all sizes and types of organizations, (2) provide a foundation for those students who plan to complete a four-year program in computer information systems or related fields of study, and (3) upgrade current skills to facilitate assumption of assume greater responsibility in a current employment position. This major prepares students for Information Technology careers in networking, hardware support, programming, Internet and Web development, game development, or other emerging technologies depending on the courses selected. The purpose of this report is to integrate and analyze data from multiple sources to determine labor market needs for the Computer Information Systems program at Chaffey College. Regional Definitions Inland Empire includes the Riverside-San Bernardino-Ontario Metropolitan Statistical Area (MSA) Los Angeles County includes the Los Angeles- Long Beach-Glendale Metropolitan Division Orange County includes the Santa Ana- Anaheim-Irvine Metropolitan Division Key Terms and Concepts Replacement Jobs: Replacement jobs refer to the number of job openings due to workers leaving an occupation. Annual Openings: Annual openings are calculated by adding the number of new jobs to the number of replacement jobs, divided by the number of years in the projection period. Projections: Projections of employment are calculated by the Employment Development Department and are based on a mathematical formula that includes historical employment and economic indicators along with national, state, and local trends. Occupation: Jobs are grouped into occupations using the federal Standard Occupational Classification (SOC) system. Industry: Occupations are grouped into industries using the North American Industry Classification System (NAICS). Wages: Hourly wages are reported in percentiles and averages. The 25 th percentile is a useful proxy of entry-level wages and the 75 th percentile of experienced-level wages. Computer Information Systems Needs Assessment Page 4
5 Background Information Computer Information Systems Computer Information Systems programs in California Community Colleges are general programs in data and information storage and processing, including hardware, software, basic design principles, and user requirements. 1 The descriptions of job duties for Computer Information Systems-related occupations are provided by the Occupational Information Network. 2 Software Developers, Applications 2 Software Developers, Applications, develop, create, and modify general computer applications software or specialized utility programs. They analyze user needs and develop software solutions, design software or customize software for client use with the aim of optimizing operational efficiency, and may analyze and design databases within an application area, working individually or coordinating database development as part of a team. They also may supervise computer programmers. Typical Tasks Modify existing software to correct errors, allow it to adapt to new hardware, or to improve its performance Develop and direct software system testing and validation procedures, programming, and documentation Confer with systems analysts, engineers, programmers and others to design system and to obtain information on project limitations and capabilities, performance requirements and interfaces Analyze user needs and software requirements to determine feasibility of design within time and cost constraints Design, develop and modify software systems, using scientific analysis and mathematical models to predict and measure outcome and consequences of design Store, retrieve, and manipulate data for analysis of system capabilities and requirements Consult with customers about software system design and maintenance Supervise the work of programmers, technologists and technicians and other engineering and scientific personnel Coordinate software system installation and monitor equipment functioning to ensure specifications are met Obtain and evaluate information on factors such as reporting formats required, costs, and security needs to determine hardware configuration 1 California Community Colleges, Chancellor s Office, Taxonomy of Programs, Sixth Edition (Corrected Version). 2 O*Net Online: Computer Information Systems Needs Assessment Page 5
6 Software Developers, Systems Software 2 Software Developers, Systems Software, research, design, develop, and test operating systems-level software, compilers, and network distribution software for medical, industrial, military, communications, aerospace, business, scientific, and general computing applications. They set operational specifications and formulate and analyze software requirements and may design embedded systems software. They apply principles and techniques of computer science, engineering, and mathematical analysis. Typical Tasks Modify existing software to correct errors, to adapt it to new hardware, or to upgrade interfaces and improve performance Develop or direct software system testing or validation procedures Direct software programming and development of documentation Consult with customers or other departments on project status, proposals, or technical issues, such as software system design or maintenance Analyze information to determine, recommend, and plan installation of a new system or modification of an existing system Consult with engineering staff to evaluate interface between hardware and software, develop specifications and performance requirements, or resolve customer problems Design of develop software systems, using scientific analysis and mathematical models to predict and measure outcome and consequences of design Prepare reports or correspondence concerning project specifications, activities, or status Confer with data processing or project managers to obtain information on limitations or capabilities for data processing projects Store, retrieve, and manipulate data for analysis of system capabilities and requirements Computer Information Systems Needs Assessment Page 6
7 Computer Systems Analysts 2 Computer Systems Analysts analyze science, engineering, business, and other data processing problems to implement and improve computer systems. They analyze user requirements, procedures, and problems to automate or improve existing systems and review computer system capabilities, workflow, and scheduling limitations. They may analyze or recommend commercially available software. Typical Tasks Expand or modify system to serve new purposes or improve work flow Test, maintain, and monitor computer programs and systems, including coordinating the installation of computer programs and systems Develop, document and revise system design procedures, test procedures, and quality standards Provide staff and users with assistance solving computer related problems, such as malfunctions and program problems Review and analyze computer printouts and performance indicators to locate code problems, and correct errors by correcting codes Consult with management to ensure agreement on system principles Confer with clients regarding the nature of the information processing or computation needs a computer program is to address Read manuals, periodicals, and technical reports to learn how to develop programs that meet staff and user requirements Coordinate and link the computer systems within an organization to increase compatibility and so information can be shared Determine computer software or hardware needed to set up or alter system Computer Network Support Specialists 2 Computer Network Support Specialists analyze, test, troubleshoot, and evaluate existing network systems, such as local area network (LAN), wide area network (WAN), and Internet systems or a segment of a network system. They perform network maintenance to ensure networks operate correctly with minimal interruption. Typical Tasks Back up network data Configure security settings or access permissions for groups or individuals Analyze and report computer network security breaches or attempted breaches Identify the causes of networking problems, using diagnostic testing software and equipment Document network support activities Configure wide area network (WAN) or local area network (LAN) routers or related equipment Install network software, including security or firewall software Troubleshoot network or connectivity problems for users or user groups Provide telephone support related to networking or connectivity issues Evaluate local area network (LAN) or wide area network (WAN) performance data to ensure sufficient availability or speed, to identify network problems, or for disaster recovery purposes. Computer Information Systems Needs Assessment Page 7
8 Regional Job Outlook Projected Regional Job Outlook The table below displays 2012 employment estimates and 2022 projections for Computer Information Systems-related jobs. Job openings for Software Developers, Applications, and Software Developers, Systems Software, are plentiful and growing much faster than average across all regions of interest. Job openings for Computer Systems Analysts are also available and growing faster than average. State of California Total Estimated 2012 Jobs Total Projected 2022 Jobs Projected Growth (%) Software Developers, Applications Ave. Annual New Job Openings Ave. Annual Replacement Job Openings Ave. Annual Total Job Openings 95, ,100 28,000 (29.4%) 2,800 1,220 4,020 Inland Empire 1,240 1, (20.2%) Los Angeles CO 15,620 18,800 3,180 (20.4%) Orange CO 8,900 10,320 1,420 (16.0%) State of California Software Developers, Systems Software 79,300 98,300 19,000 (24.0%) 1,900 1,020 2,920 Inland Empire N/A N/A N/A N/A N/A N/A Los Angeles CO 12,850 15,380 2,530 (19.7%) Orange CO 6,900 8,200 1,320 (19.1%) State of California Computer Systems Analysts 64,700 82,200 17,500 (27.0%) 1,750 1,020 2,770 Inland Empire 1,570 1, (24.8%) Los Angeles CO 12,100 14,810 2,710 (22.4%) Orange CO 4,970 6,500 1,530 (30.8%) State of California Computer Network Support Specialists 18,200 20,100 1,900 (10.4%) Inland Empire (7.6%) Los Angeles CO 3,580 3, (2.8%) Orange CO 1,870 1, (5.4%) Source: Labor Market Information Division, Employment Development Department, Occupation Profile, on the Internet at: (visited July 30, 2015). Computer Information Systems Needs Assessment Page 8
9 Projected Regional Job Growth The graphs below show the projected growth from of Computer Information Systems-related jobs. As the graphs show, Software Developers, Applications, Software Developers, Systems Software, and Computer Systems Analysts jobs are all expected to grow across all regions of interest. % Growth California Software Developers, Applications Inland Empire Los Angeles County Orange County % Growth Software Developers, Systems Software California Inland Empire Los Angeles County Orange County % Growth California Computer Systems Analysts Inland Empire Los Angeles County Orange County % Growth Computer Network Support Specialists California Inland Empire Los Angeles County Orange County Source: Labor Market Information Division, Employment Development Department, Occupation Profile, on the Internet at: (visited July 30, 2015). Computer Information Systems Needs Assessment Page 9
10 Regional Hourly Wages This table displays the First Quarter of 2015 hourly wage statistics of Computer Information Systemsrelated jobs. Software Developers, Systems Software stand to earn higher wages than all other Computer Information Systems-related workers. An employee in one of these jobs can expect to earn anywhere from $25/hr to $72/hr, depending on the specific job and the employee s level of experience. No wage data specific to Orange County were available. Mean Hourly Rate 25 th Percentile Median Hourly Rate 75 th Percentile Software Developers, Applications State of California $58.49 $43.79 $56.35 $70.83 Inland Empire $48.70 $39.23 $46.41 $57.19 Los Angeles CO $50.77 $39.63 $49.88 $61.59 Orange CO N/A N/A N/A N/A Software Developers, Systems Software State of California $60.48 $46.77 $58.71 $72.66 Inland Empire $50.40 $41.59 $51.79 $59.12 Los Angeles CO $58.84 $45.07 $57.83 $71.12 Orange CO N/A N/A N/A N/A Computer Systems Analysts State of California $46.05 $35.23 $43.62 $56.00 Inland Empire $37.48 $31.69 $37.27 $43.98 Los Angeles CO $45.99 $35.20 $44.55 $56.17 Orange CO N/A N/A N/A N/A Computer Network Support Specialists State of California $37.49 $27.64 $35.84 $46.08 Inland Empire $32.04 $25.81 $30.10 $37.76 Los Angeles CO $34.38 $26.48 $33.52 $41.29 Orange CO N/A N/A N/A N/A Source: Labor Market Information Division, Employment Development Department, Occupation Profile, on the Internet at: (visited July 30, 2015). Computer Information Systems Needs Assessment Page 10
11 Largest and Fastest Growing Industry Employers Largest Industry Employers of Computer Information Systems-Related Occupations The graphs below display the 2012 staffing patterns of the largest industries employing Computer Information Systems-related occupations across the state of California Software Developers, Applications Number of Employees Software Developers, Systems Software Number of Employees Computer Information Systems Needs Assessment Page 11
12 Computer Systems Analysts Number of Employees Computer Network Support Specialists Number of Employees Source: Labor Market Information Division, Employment Development Department, Staffing Patterns, on the Internet at: (visited July 30, 2015). Computer Information Systems Needs Assessment Page 12
13 Change Over Time of the Largest Industry Employers of Computer Information Systems-Related Occupations The graphs below display projections of staffing changes from of the largest industries employing Computer Information Systems-related occupations in the state of California. 80% Software Developers, Applications Percent Change 60% 40% 20% 0% -20% -40% Software Developers, Systems Software Percent Change 80% 70% 60% 50% 40% 30% 20% 10% 0% -10% Computer Information Systems Needs Assessment Page 13
14 Computer Systems Analysts Percent Change 100% 90% 80% 70% 60% 50% 40% 30% 20% 10% 0% Computer Network Support Specialists Percent Change 30% 25% 20% 15% 10% 5% 0% -5% -10% Source: Labor Market Information Division, Employment Development Department, Staffing Patterns, on the Internet at: (visited July 30, 2015). Computer Information Systems Needs Assessment Page 14
15 Regional Graduation Summary Education and Training 1 Education and training requirements for Computer Information Systems-related occupations vary. Software Developers, Applications, and Software Developers, Systems Software generally require a four-year bachelor s degree or higher. While Computer Systems Analysts and Computer Network Support Specialists occupations also tend to require a four-year bachelor's degree, associate s degrees are more common for these two roles. Employees in these occupations usually need a considerable amount of work-related skill, knowledge, or experience. Regional Completers in Information Technology Programs Besides Chaffey College, there are 81 institutions offering degrees or certificates below the baccalaureate level for Computer and Information Sciences and Support Services programs across the four county region of interest. This category of programs encompasses degrees and certificates in Information Technology, Computer Systems Networking and Telecommunications, and Computer Programming. The table below displays the number of program completers in the academic year at regional institutions offering Computer and Information Sciences and Support Services programs. Institution Name < 1 year Certificate 1 to < 2 year Certificate Award Level Associate s Degree 2 to < 4 year Certificate Chaffey College Advanced College Advanced Computing Institute Allied American University Antelope Valley College Argosy University Inland Empire Argosy University Los Angeles Argosy University Orange County Baldwin Park Adult & Community Ed Barstow Community College Brand College Cerritos College Citrus College Coastline Community College College of the Canyons College of the Desert Computer Training Academy Copper Mountain Community College Labor Market Info, Employment Development Department, California Occupational Guides, on the Internet at: (visited July 30, 2015). Computer Information Systems Needs Assessment Page 15
16 Crafton Hills College Cypress College DeVry University California East Los Angeles College East San Gabriel Valley Regional Occupational Program El Camino College Compton Center El Camino Community College District Everest College Ontario Fremont College Fullerton College Glendale Community College Gnomon School of Visual Effects Golden West College ICDC College InterCoast Colleges Orange Irvine Valley College ITT Technical Institute Corona ITT Technical Institute Culver City ITT Technical Institute Orange ITT Technical Institute San Bernardino ITT Technical Institute - San Dimas ITT Technical Institute Sylmar ITT Technical Institute Torrance ITT Technical Institute West Covina Learnet Academy Inc Long Beach City College Los Angeles City College Los Angeles Harbor College Los Angeles Mission College Los Angeles ORT College Los Angeles Campus Los Angeles Pierce College Los Angeles Southwest College Los Angeles Trade Technical College Los Angeles Valley College Milan Institute Palm Desert Moreno Valley College Mt San Antonio College Mt. San Jacinto Community College District Norco College Computer Information Systems Needs Assessment Page 16
17 Orange Coast College Palladium Technical Academy Palo Verde College Pasadena City College Premiere Career College Rio Hondo College Riverside City College Saddleback College San Bernardino Valley College Santa Ana College Santa Monica College Santiago Canyon College Stanbridge College The Art Institute of California Argosy University Hollywood The Art Institute of California Argosy University Los Angeles The Art Institute of California Argosy University Orange County UEI College Gardena University of Phoenix California Victor Valley College West Los Angeles College Westwood College Anaheim Westwood College Inland Empire Westwood College Los Angeles Westwood College South Bay Wyotech Long Beach Total Note: -- indicates that this type of degree is not offered. 0 indicates that this degree/certificate level is offered but no degrees or certificates were granted. Source: National Center for Education Statistics, U.S. Department of Education, Integrated Postsecondary Education Data System, on the Internet at: (visited July 30, 2015) Computer Information Systems Needs Assessment Page 17
18 Chaffey College s Performance on Core Indicators The Perkins IV Career and Technical Education Improvement Act of 2006 mandates that all state and local postsecondary institutions provide data on six core performance indicators for their career and technical education programs. These indicators are: 1) Technical Skill Attainment; 2) Completions; 3) Persistence and Transfer; 4) Employment; 5) Non-traditional Participation; and 6) Non-traditional Completion. Performance goals are set at the state and local levels and progress is monitored based on a comparison between the actual percentage of students who master each performance area and the negotiated levels of performance Chaffey College Performance on Core Indicators The table below displays negotiated and actual core performance indicator levels for all Chaffey College students classified under the Computer Information Systems TOP code. These students performed above district negotiated levels on Core Indicators 1 and 2 only. Core Performance Indicators Negotiated Level State District Chaffey College Performance Percent Above or Below District Negotiated Level Computer Information Systems Core 1 Technical Skill Attainment 89.50% 89.50% 100.0% 10.5% Core 2 Completions- Credential, Certificate, Degree, or Transfer Ready 81.50% 75.61% 100.0% 24.4% Core 3 Persistence and Transfer 86.50% 83.24% 66.67% -16.6% Core 4 Employment 80.85% 77.65% 50.00% -27.7% Core 5a Non-traditional Participation 22.60% 20.29% 7.69% -12.6% Core 5b Non-traditional Completions 26.50% 22.49% 8.33% -14.2% Source: CA Community Colleges Reporting Services, Computer Information Systems, College Core Indicator Information by 6-Digit TOP ( ). Computer Information Systems Needs Assessment Page 18
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