Installing the Cisco Unified MeetingPlace Web Server Software

Transcription

1 Installing the Cisco Unified MeetingPlace Web Server Software Release 8.5 Revised: 2/19/13 : Install the Application Server (which includes the Software Media Server) : Install the Hardware Media Server (optional) : Configure the Hardware Media Server (optional) : Install the Web Server (optional) : Install the Cisco WebEx Node for MCS (optional) Step 6: Install integrations (optional) This is step 4 of the installation and configuration process. See the Quick Start for Installing and Configuring Cisco Unified MeetingPlace Release 8.5 module for information about the order in which to install and configure the Cisco Unified MeetingPlace Release 8.5 components. This section describes how to install the Cisco Unified MeetingPlace Web Server software onto a Cisco MCS or a virtual machine. If you currently have an existing Cisco Unified MeetingPlace system and are interested in installing the Web Server software in a Segmented Meeting Access (SMA) configuration, then see the Installing the Cisco Unified MeetingPlace Web Server Software in a Segmented Meeting Access (SMA-2S) Configuration module. Install the Cisco Unified MeetingPlace Web Server if you are deploying a conferencing solution with MeetingPlace scheduling. If you are deploying a system with Cisco WebEx scheduling, then do not install the Cisco Unified MeetingPlace Web Server. You may want to install an internal Web Server for an audio-only deployment if you want a: Web Server scheduling interface Cisco Unified MeetingPlace user interface for IBM Lotus s integration Audio or Audio/video recordings with an optional, customer provided SAN/NAS storage option The Cisco Unified MeetingPlace Web Server software installation program installs the following components: 1

2 Preparing to Install the Cisco Unified MeetingPlace Web Server Software Installing the Cisco Unified MeetingPlace Web Server Software Cisco Unified MeetingPlace Gateway SIM Cisco Unified MeetingPlace Web Server software (If the local server option is chosen) Microsoft SQL Server 2008 Express and Microsoft.NET Framework 3.5 Service Pack 1. The Cisco MCS or virtual machine on which the software is installed is referred to as the Web Server and the application that runs Cisco Unified MeetingPlace is referred to as the Web Server software. This module comprises the following sections: Preparing to Install the Cisco Unified MeetingPlace Web Server Software, page 2 How to Install the Cisco Unified MeetingPlace Web Server Software, page 8 Installing the Cisco Security Agent on the Web Server, page 12 Troubleshooting the Web Server Software Installation, page 12 How to Test the Web Server Software Installation, page 14 How to Uninstall the Cisco Unified MeetingPlace Web Server Software, page 17 Preparing to Install the Cisco Unified MeetingPlace Web Server Software Before you install the Web Server software, you must do the tasks in this table. Task Ensure that you meet all the hardware and operating system requirements for installing the Web Server software. Learn about Segmented Meeting Access-2S (SMA-2S). Determine if you need to follow the installation instructions in that section instead. See this for more information System Requirements for Cisco Unified MeetingPlace Release 8.5 Release 8.5 at /ps5669/products_device_support_tables_list.ht ml Installing the Cisco Unified MeetingPlace Web Server Software in a Segmented Meeting Access (SMA-2S) Configuration module 2

3 Installing the Cisco Unified MeetingPlace Web Server Software Preparing to Install the Cisco Unified MeetingPlace Web Server Software Task Ensure that you have a server on which to install the Web Server software. The server on which you install the Web Server software will be reformatted during the installation and all existing data will be lost. We suggest using an unformatted server. The Web Server software is installed on the Cisco Unified MeetingPlace Windows operating system on a Cisco Media Convergence Server (MCS) or on a virtual machine with a VMware ESXi 4.1 host. Dedicate a server on which to install the Cisco Unified MeetingPlace Web Server software. Confirm that your server has sufficient disk space to allow for the storage of applications, attachments, recordings, and meeting and profile database information, which will grow over time. If you are installing on a virtual machine, install VMware ESXi 4.1 on a Cisco UCS B-Series or UCS C-Series Server, then create and power on a virtual machine. See this for more information If you are planning a secure audio deployment with a Web Server, then you must install the Web Server on a virtual machine. A secure audio deployment with a Web Server is not supported on a MCS. Installing on a Virtual Machine 3

4 Preparing to Install the Cisco Unified MeetingPlace Web Server Software Installing the Cisco Unified MeetingPlace Web Server Software Task Using the DVD, install the Cisco Unified MeetingPlace Windows operating system and the latest service pack on the Cisco MCS or virtual machine on which you are going to install the Web Server software. The product activation key for the Cisco Unified MeetingPlace Windows operating system is included on a label on the DVD. A customer-provided Windows operating systems is not supported for Cisco Unified MeetingPlace Web Servers. Connect the port to the network. Configure the network interface card (NIC) with an individual IP address and distinct hostname. The hostname must be resolvable. Like Release 8.0, Cisco Unified MeetingPlace Release 8.5 has only one NIC. Understand how SQL Server works with the Web Server software. Gather all the values that you will need to complete the Web Server software installation. If you have not done so already, install the Cisco Unified MeetingPlace Audio Server software. The Application Server software and Web Server software are installed on different servers. See this for more information Installing the Cisco Unified MeetingPlace Operating System on a Cisco UCS Server If you are installing on a virtual machine, then during the installation, leave the Administrator password blank. Following the installation, sign in with username, MPAdministrator, and password, ciscocisco Following sign in, you can choose a password of your choice. Cisco will provide an installer with Microsoft operating system updates on cisco.com, with instructions to download and deploy these updates. Software downloads for the Web Server Windows 2003 operating system is located in the Unified MeetingPlace Security Updates folder Cisco Unified MeetingPlace Release ml?mdfid= Frequency of updates: Two weeks after Microsoft Patch Tuesday (Microsoft Patch Tuesday is the second Tuesday of each month). Sign up to receive a notification whenever new versions are posted to the software download site. Use the Cisco Notification Service to create customized, flexible notification alerts to be sent to you via or by RSS feed, on critical product support subjects: Security Advisories, Field Notices, End of Sale/Support statements, Software Updates, and Known Bugs: About Installing Microsoft SQL Server on a Remote, Standalone Server, page 6 Gathering Installation Values, page 7 Installing the Cisco Unified MeetingPlace Application Server Software module 4

5 Installing the Cisco Unified MeetingPlace Web Server Software Preparing to Install the Cisco Unified MeetingPlace Web Server Software Task If you are using the Web Server with MeetingPlace scheduling and Cisco WebEx conferencing, then be sure to provision your Cisco WebEx site and to configure it on the Application Server, before installing the Web Server. See this for more information Sign in to the Administration Center and navigate to System Configuration > Cisco WebEx Configuration > Cisco WebEx Site and Server. Configure your Cisco WebEx site. Installing the Cisco Unified MeetingPlace Operating System on a Cisco UCS Server The Cisco Unified MeetingPlace Windows operating system installation process on a Cisco UCS C210 M2 Server may take 15 minutes or longer (not including the virtual machine creation and setup). Before You Begin Write down the product activation key, found on the Cisco Unified MeetingPlace Windows operating system DVD. Step 6 Step 7 Step 8 Step 9 Install VMware ESXi and a virtual machine for the Web Server on the Cisco UCS Server. Follow the procedures in the Installing on a Virtual Machine module. Right-click on the newly created virtual machine and select Edit Settings. Select the Options tab. Select Boot Options. Set the Power On Boot Delay to and select OK. Setting a delay will enable you to connect the Cisco Unified MeetingPlace Windows operating system DVD in the DVD drive of the virtual machine. Right-click on the virtual machine and select Open Console. Power on the virtual machine and press Esc to enter the boot menu. On the virtual machine toolbar, select the Connect/Disconnect the CD/DVD devices of the virtual machine icon. Select Connect to host device, choose the host device, and select OK. Insert the Cisco Unified MeetingPlace Windows operating system DVD into the server s (host) DVD drive. In the virtual machine console, select CD-ROM as the boot device and select Enter. After a minute, Norton Ghost starts with the image deployment process. Following reboot, wait until the MP Windows OS setup wizard starts. Follow the prompts and configure the system according to your needs. Following another system reboot, sign in with the username MPAdministrator and the password ciscocisco Change your MPAdministrator password immediately after signing in to the system. 5

6 Preparing to Install the Cisco Unified MeetingPlace Web Server Software Installing the Cisco Unified MeetingPlace Web Server Software Updating the Firmware on a Cisco MCS 7835-I2 or 7845-I2 The Cisco Unified MeetingPlace Windows operating system installation also installs a device driver for the RAID-controller installed in the server. This device driver is only compatible with selected versions of RAID-controller firmware and RAID BIOS on IBM RAID controllers. To avoid incompatibility issues, upgrade or downgrade the firmware, by completing the following procedure. Step 6 Step 7 Step 8 Step 9 Obtain the I2FW9247.iso image at Select Products > Voice and Unified Communications > Unified Communications Applications > Conferencing > Cisco Unified MeetingPlace > Cisco Unified Web Conferencing. Select I2FW9247.iso. Burn this ISO image on a CD. Insert the CD into the disc drive. If necessary, change the boot order and boot the Cisco MCS 7835-I2 or 7845-I2 server from the CD. Choose option 1, Start Computer with CD-ROM Support. The server boots up with a DOS prompt. Enter cd D:\I2FW9247. Enter afu update /call. Firmware 9247 is loaded. Open the disc drive and replace the current firmware CD with the Cisco Unified MeetingPlace Windows operating system installation DVD. Reboot the server and install the operating system. About Installing Microsoft SQL Server on a Remote, Standalone Server The Cisco Unified MeetingPlace Web Server software requires Microsoft SQL Server. You can choose to install SQL Server on the web server on which you are installing the Cisco Unified MeetingPlace Web Server software or on a remote, standalone server. If you install SQL Server on the same server, the Web Server software installation program installs SQL Server 2008 Express and.net Framework 3.5 Service Pack 1 on your local system automatically; in this case, no pre-installation steps are required. If you choose to install SQL Server on a remote, standalone server, then install both SQL Server 2008 Standard Edition and the.net Framework service pack on a separate Windows server before installing the Cisco Unified MeetingPlace Web Server software. See System Requirements for Cisco Unified MeetingPlace Release 8.5 Release 8.5 at for information about the required service pack. 6

7 Installing the Cisco Unified MeetingPlace Web Server Software Preparing to Install the Cisco Unified MeetingPlace Web Server Software Gathering Installation Values Gather and record the information in Table 1. Table 1 Installation Values for the Cisco Unified MeetingPlace Web Server Software Parameter Hostname of primary MeetingPlace server Client IP address entry Description Hostname of the Cisco Unified MeetingPlace Audio Server to which this Web Server will be attached. We recommend that you enter a Fully Qualified Domain Name (FQDN). If you are installing the Web Server software on multiple web servers (an internal web server and a web server in the DMZ) that share a database and point to the same Audio Server, make sure that the Audio Server hostname on all of these web servers is the same. Ensure that you can access the Web Server by this hostname. IP address of the Cisco Unified MeetingPlace Web Server on which you are currently installing the Web Server software. Server location Internal (Full Access) The Cisco Unified MeetingPlace Web Server software is installed with all features enabled, and the web server on which it is installed is placed inside your corporate network. In SMA-2S deployments, this web server functions as the internal web server. External (Limited Access) The Cisco Unified MeetingPlace Web Server software is installed with attend-only capability, and the web server on which it is installed is placed outside your corporate firewall in an Internet-accessible network, such as a DMZ. In SMA-2S deployments, this web server functions as the external web server. The first time that you install the Cisco Unified MeetingPlace Web Server software on a web server, select Internal. You can select external for subsequent web servers. If you only have one web server, you must select Internal. For more information on SMA-2S configurations, see the Installing the Cisco Unified MeetingPlace Web Server Software in a Segmented Meeting Access (SMA-2S) Configuration module. Database Location Local server To install Microsoft SQL Server 2008 Express on the web server on which you are also installing the Cisco Unified MeetingPlace Web Server software. Remote SQL Server name Existing remote server To connect to a remote, standalone SQL Server that was previously installed on a separate Windows system. For information about installing SQL Server, see the About Installing Microsoft SQL Server on a Remote, Standalone Server, page 6. (Optional) If you are connecting to a remote, standalone SQL Server, enter its hostname (FQDN). Ensure that you can access the server by this hostname. 7

8 How to Install the Cisco Unified MeetingPlace Web Server Software Installing the Cisco Unified MeetingPlace Web Server Software Table 1 Installation Values for the Cisco Unified MeetingPlace Web Server Software (continued) Parameter Description SQL Server account info (Release 8.5.1) If you are installing SQL Server on the web server on which you are also installing the Cisco Unified MeetingPlace Web Server software, the system automatically enters sa as your user name. Do not change this value. You can change it after the installation. (Release or later) If you are installing SQL Server on the web server on which you are also installing the Cisco Unified MeetingPlace Web Server software, the system automatically renames the sa user and creates a random password. The installation program creates a special Windows users, MPSQLServer, for using with the database server. If you are connecting to a remote, standalone SQL Server, we strongly suggest that you enter sa as your user name. After the installation, you can configure a least-privileged SQL account and configure the Web Server software to use this account instead. Caution The Cisco Unified MeetingPlace Web Server software installation program does not create or verify the existence of the SQL Server account nor does it check the validity of the user name and password combination. SQL Server password Password for the SQL Server username. Enter this twice. You cannot use a blank password. If you are connecting to a remote, standalone SQL Server, the password you enter during this installation must match the SQL Server password that you used when originally installed SQL Server on the remote, standalone server. SQL Server 2008 requires a strong password. It cannot contain the username, must be at least 14 characters, and contains 3 of these 4 categories: capital letters, lowercase letters, numbers, and special characters (except for special character). For complete details, see your SQL Server documentation. How to Install the Cisco Unified MeetingPlace Web Server Software You install the Web Server software in two steps: Installing the Gateway SIM and the Web Server Software, page 10 Installing Microsoft SQL Server Express and the Web Server Software, page 11 Do not manually change passwords of MPWebApp or MPSQLServer users after the initial installation of Cisco Unified MeetingPlace Web Server software. During the installation process, these passwords are automatically generated by the Web Server. If the passwords are changed, the Web Server will not start. The only workaround is to re-install the Cisco Unified MeetingPlace Windows operating system. 8

9 Installing the Cisco Unified MeetingPlace Web Server Software How to Install the Cisco Unified MeetingPlace Web Server Software Before You Begin We do not support installing the Cisco Unified MeetingPlace Web Server software by using Terminal Services. Do not interrupt the installation during the automatic system shutdown or reboot. The installation program disables any antivirus software on the server for the duration of the installation. that the installation program reboots your system twice if you are installing SQL Server 2008 Express locally, or one time if you are using a remote SQL Server. If you are installing on a Cisco MCS (and not on a virtual machine), then stop any processes that are locking OpenSSL dll files. See Stopping Processes That are Locking OpenSLL DLL Files, page 9. Stopping Processes That are Locking OpenSLL DLL Files Caution Only complete this procedure if you are installing the Web Server on a Cisco MCS. Complete this procedure as an administrator. Step 6 Step 7 Open Microsoft Windows Service Manager. Find and stop the MRMonitor service. Open a command-line interface and navigate to the C:\Program Files\MegaRAID Storage Manager\MegaPopup directory. Stop the popup.exe process by entering, popup.exe -stop. Navigate to the C:\Windows\System32 folder. Check if there are any other processes which are locking OpenSSL DLL files by entering on the CLI: tasklist /m ssleay32.dll tasklist /m libeay32.dll If any of these commands return some processes, then you must stop all processes corresponding to the listed files before you proceed with the installation of the Cisco Unified MeetingPlace Web Server software. To detect the process corresponding to the locked files, you can use Process Explorer utility available for download from What To Do Next Installing the Gateway SIM and the Web Server Software, page 10 9

10 How to Install the Cisco Unified MeetingPlace Web Server Software Installing the Cisco Unified MeetingPlace Web Server Software Installing the Gateway SIM and the Web Server Software This entire procedure takes approximately 20 minutes. Exit any open applications. Insert the Cisco Unified MeetingPlace Web Server software DVD into the DVD-ROM drive or the virtual CD/DVD drive (select CD/DVD Drive 1 > Connect to <local_drive> or Connect to host device). On a virtual machine, you can use either the CD/DVD drive on the computer connected to the vsphere Client, connect the DVD drive on the host server to the virtual machine, or if you have a Cisco UCS B-Series Server, use the bundled USB connector to connect to a USB external DVD drive. If you are planning to install Cisco Unified MeetingPlace Release or later, then go to and select Products > Voice and Unified Communications > Unified Communications Applications > Conferencing > Cisco Unified MeetingPlace > Cisco Unified MeetingPlace 8.5. Obtain CiscoUnifiedMeetingPlaceWebServer.exe file for Release 8.5.x. Step 6 Step 7 Step 8 Step Double-click the CiscoUnifiedMeetingPlaceWebServer.exe file to begin the installation. The installation program displays the Cisco Unified MeetingPlace InstallShield wizard and then a welcome page. Select Next. The installation program displays a default location to install the Web Server software. Use the default location and select Next. The installation program copies files and when finished, displays the first of two screens stating that the Gateway SIM installation is complete. Select Finish. Enter the hostname of the Cisco Unified MeetingPlace Application Server to which this web server will connect. See Hostname of primary MeetingPlace server. Select Next. Enter the IP address of the Cisco Unified MeetingPlace web server that you are currently installing. See Client IP address entry. Select Next then OK. The installation program configures the Gateway SIM and when finished, displays the second of two dialog boxes stating that the Gateway SIM installation and configuration is complete. The installation program continues to install the Cisco Unified MeetingPlace Web Server software. Select Next. Choose where this web server is located, either internal (full access) or external (limited access). Select Next. See Server location for more information. Select the type of SQL Server that you will use, either local or remote, standalone. Select Next. See Database Location for more information. If you chose to install a remote, standalone SQL Server, then enter the hostname of the remote, standalone SQL Server. Select Next. See Remote SQL Server name for more information. 10

11 Installing the Cisco Unified MeetingPlace Web Server Software How to Install the Cisco Unified MeetingPlace Web Server Software Enter the user name and password for the SQL Server. Select Next. See SQL Server account info for more information. The installation program displays an informational message. Select Next. The installation program starts copying files. (Release or later) The installation program displays a message stating, that if you are installing the Web Server on a Cisco MCS, then the Cisco Unified MeetingPlace Windows operating system renames the Windows Administrator user to the MPAdministrator user. Click OK. Select Finish when the installation program prompts you to restart your computer. This is the first reboot. After the reboot, the system displays the sign-in screen. Installing Microsoft SQL Server Express and the Web Server Software The installation program continues installing the Web Server software. This part of the installation can be done silently. At any time during this part of the installation, you can sign in to the Web Server to see progress messages. To sign in, use the credentials you established when you installed the Cisco Unified MeetingPlace Windows operating system..net Framework 3.5 Service Pack 1 Installation (only if you chose Local Server) The installation program installs the.net Framework Service Pack 1. This part of the installation takes about 15 minutes. Web Server Software Installation The installation program configures and verifies the Web Server. This part of the installation takes about 15 minutes followed by the first reboot. Microsoft SQL Server Express Installation (only if you chose Local Server) The installation program installs SQL Server. This part of the installation takes about 15 minutes. When finished, the system automatically reboots. This is the second reboot. After SQL Server is installed, the installation program continues installing SQL Server Management Studio. There is no reboot after this installation is complete. To verify that the installation program has finished the installation, open the Gateway SIM event log by right-clicking the orange door icon in the system tray. Look for the message that says All services started successfully. 11

12 Installing the Cisco Security Agent on the Web Server Installing the Cisco Unified MeetingPlace Web Server Software What To Do Next Install any applicable patches. Go to Cisco.com: and select Products > Voice and Unified Communications > Unified Communications Applications > Conferencing > Cisco Unified MeetingPlace > Cisco Unified MeetingPlace > Cisco Unified Web Conferencing. Be sure to read the README for information about the patch, and instructions for installing the patch. If you want to install the optional Cisco Security Agent, then see the next section, Installing the Cisco Security Agent on the Web Server, page 12. If you do not want to install the Cisco Security Agent, then see Troubleshooting the Web Server Software Installation, page 12. Installing the Cisco Security Agent on the Web Server Installing the Cisco Security Agent is optional. If you have Cisco Security Agent running, SSH access to the external web server will be blocked. You may want to consider other access modules, such as VNC or Remote Desktop, to provide access to the external web server. Insert the Cisco Unified MeetingPlace Web Server software DVD into the DVD-ROM drive or the virtual CD/DVD drive (select CD/DVD Drive 1 > Connect to <local_drive> or Connect to host device). On a virtual machine, you can use either the CD/DVD drive on the computer connected to the vsphere Client, connect the DVD drive on the host server to the virtual machine, or if you have a Cisco UCS B-Series Server, use the bundled USB connector to connect to a USB external DVD drive. Double-click the Cisco Security Agent executable file, CiscoUnifiedMeetingPlaceCSA-K9.exe, to begin the installation. The system installs the Cisco Security Agent. Reboot the server. Related Topics Release s for Cisco Security Agent for Cisco Unified MeetingPlace at Troubleshooting the Web Server Software Installation Problem with Microsoft SQL Server Express Installation, page 13 Using Gateway SIM to Change the Hostname of the Application Server, page 13 12

13 Installing the Cisco Unified MeetingPlace Web Server Software Troubleshooting the Web Server Software Installation Problem with Microsoft SQL Server Express Installation Error Message Error [Microsoft][ODBC SQL Server Driver][SQL Server] InvalidColumn Name 'Timestamp'" Explanation If you see the preceding error message and cannot connect to the database on the SQL Server during the Cisco Unified MeetingPlace Web Server software installation, your connection problem might be due to a case-sensitive SQL Server. Recommended Action Run the installation on an SQL Server that is not case-sensitive. Using Gateway SIM to Change the Hostname of the Application Server Follow these steps if you need to change the hostname that you have already defined for the Application Server. Step 6 Step 7 Step 8 Step Stop the web services and the Gateway SIM service. Choose Start > Programs > Cisco Unified MeetingPlace Configuration > Cisco Unified MeetingPlace Gateway Configuration. Select the entry for the Application Server and select Delete. Sign in to the CLI of the Application Server. Enter net at the prompt. Enter 3 to change the hostname. Go to the Web Server. Choose Start > Programs > Microsoft SQL Server 2008> SQL Server Management Studio. Open the System table in the MPWEB database. Change the name of the Application Server from the old hostname to the new hostname for the entry in the Hostname column. Double-click the orange door icon in the system task bar. The system opens the MeetingPlace Gateway Configurations utility. Add a new entry for the Application Server, using the new hostname. Reboot the Web Server. Related Topics Stopping, Starting, or Restarting the Cisco Unified MeetingPlace Web Master Service module Using the Command-Line Interface (CLI) on the Cisco Unified MeetingPlace Application Server module What To Do Next Configure the DNS1 server to point the old hostname to the new hostname. 13

14 How to Test the Web Server Software Installation Installing the Cisco Unified MeetingPlace Web Server Software Restart the Application Server by entering either the mpx_sys restart command. Restart the services for the Web Server. If you enabled SSL for the Application Server, complete Generating a Certificate Signing Request and Obtaining the Certificate and Uploading the Certificate File and Enabling SSL in the Configuring SSL for the Cisco Unified MeetingPlace Application Server module. If your Application Server is set up for failover, as the root user, run the failoverutil copyconfigfiles command on the Application Server. After that command executes successfully, run the failoverutil restoreconfigfiles command on the remote server. Running these commands ensure that the SSL configuration changes made on the Application Server get copied over to the remote Application Server also. Complete Changing the Cisco Unified MeetingPlace Application Server Connection Configured in the Gateway SIM in the Configuring the Cisco Unified MeetingPlace Gateway System Integrity Manager module. Notify the Cisco WebEx administrator to update the Cisco Unified MeetingPlace hostname that is configured in the Cisco WebEx license manager. How to Test the Web Server Software Installation Internet Information Services (IIS) Web Site Authentication, page 14 Defining the Web Server Hostname (Optional), page 15 Testing the Web Server Hostname (Optional), page 16 Testing the Audio Meeting Connection, page 16 Internet Information Services (IIS) Web Site Authentication If you will be using IIS, be sure to set up the correct name of the Web Server. The correct name of the Web Server may not be retained, and may result in authentication failure when you attempt to add the Web Server to a domain, or use it in a workgroup with the Microsoft Outlook plug-in integration. Step 6 Sign in to Internet Information Services (IIS) Manager. Navigate in the left pane to the Default Web Site. Right-click Default Web Site and select Properties. Select Authentication Methods on the Directory Security tab. Change the username from MPWEB\IUSR_MPWEB to <computer_name_of_web_server>\iusr_mpweb. Save your changes. 14

15 Installing the Cisco Unified MeetingPlace Web Server Software How to Test the Web Server Software Installation Defining the Web Server Hostname (Optional) Only perform this procedure if the Web Server is in a Domain Name Server (DNS) and you want users to be able to access the Web Server by using the fully qualified domain name (FQDN) of the server. Or if you plan to configure SSL for this Web Server, complete the following procedure. Before You Begin Go to the Administration Center and use the default admin account to create a user who will have administrator permissions. The default admin account can only be used to create additional users; it cannot be used to perform administrative functions on the Web Server. See Admin Profile in the Configuring User Profiles and User Groups for Cisco Unified MeetingPlace module for information about the default admin profile. Open your web browser, and enter the URL of your Web Server. For internal web servers, the default URL structure is where internal_server_name is the name of your internal web server. For external web servers, the default URL structure is where <external_server_name> is the name of your external web server. Select Sign In. Enter the username and password of the Web Server administrator that you created in Before You Begin, page 15. This must be an individual user; you cannot use the default admin account to perform administrative functions. You can only use the default admin account to create other users with admin permissions. Step 6 Step 7 Step 8 Step Select Sign In Now. If you are on an external web server, the administrative page appears automatically. If you are on an internal web server, the Welcome page appears with your name displayed at the top. Select Admin to access the administrative page, if you are on an internal web server. Select Web Server. Select the name of the web server that you want to configure from the View section of the page. Enter the FQDN of the network interface on the web server in the Hostname field (for example, hostname.domain.com). the following considerations: To use SSL, you must enter the FQDN. This hostname must be resolvable by its intended users. Select Submit. Select Admin to access the administrative page. Select Reboot Server to reboot the Web Server. 15

16 How to Test the Web Server Software Installation Installing the Cisco Unified MeetingPlace Web Server Software 2 Select OK. Testing the Web Server Hostname (Optional) You only need to perform this procedure if you performed the steps in the Defining the Web Server Hostname (Optional), page 15. Confirm that the Web Server can resolve itself using the hostname configured on the Web Server administrative page. This is also the hostname that end users use to connect to this Web Server. Do one of the following: Enter the FQDN of the network interface on the Web Server, for example, hostname.domain.com. If the Web Server is not in a Domain Name Server (DNS), use a web browser to connect to an IP address from the Web Server. If the Cisco Unified MeetingPlace home page appears, the connection is successful. Testing the Audio Meeting Connection This procedure only applies to audio-only deployments. After you have installed the Application Server and Web Server software, you can only test the audio capabilities of your system because you have not yet configured your system for web meetings. See the Quick Start for Installing and Configuring Cisco Unified MeetingPlace Release 8.5 module for information about the order in which to install the Cisco Unified MeetingPlace components. Step 6 Step 7 Step 8 Step 9 Open a web browser and enter the Cisco Unified MeetingPlace home page URL in the address field from an end-user system. Select Sign In. Enter your username and password and select Sign In Now. Select Schedule Meeting on the Welcome page. Fill in your meeting details on the New Meeting scheduling page and select Schedule. Go to the home page. Enter the meeting ID of the meeting you just scheduled and select Attend Meeting. Select Connect. Answer the phone and confirm that the audio meeting works properly. 16

17 Installing the Cisco Unified MeetingPlace Web Server Software How to Uninstall the Cisco Unified MeetingPlace Web Server Software How to Uninstall the Cisco Unified MeetingPlace Web Server Software To uninstall the Cisco Unified MeetingPlace Web Server software, you have to uninstall both the Web Server software and Microsoft SQL Server Express. Uninstalling the Web Server Software, page 17 Uninstalling Microsoft SQL Server Express, page 17 Reinstalling the Web Server Software, page 18 Uninstalling the Web Server Software Choose Settings > Control Panel > Add/Remove Programs from the Windows Start menu. Select Cisco Unified MeetingPlace Web Server from the Add/Remove Programs window. Select Change/Remove. Select Yes, when prompted, to completely remove the Web Server software and all its components. Manually delete the storage locations for converted audio files (for example, drive:\wma_files) from Windows Explorer. Uninstalling Microsoft SQL Server Express If you are no longer using SQL Server for any other applications, you can uninstall it manually. This procedure is only for a local SQL Server. Restrictions Uninstalling SQL Server does not remove the Cisco Unified MeetingPlace SQL Server database files. To remove all database files associated with Cisco Unified MeetingPlace, you must manually locate and delete the files. You may choose to uninstall the SQL Server software and delete the MPWEB SQL database files from the Cisco Unified MeetingPlace Web Server. Choose Settings > Control Panel > Administrative Tools > Services from the Windows Start menu. Stop the Microsoft SQL Server service. Choose Settings > Control Panel > Add/Remove Programs from the Start menu. Select Microsoft SQL Server. 17

18 How to Uninstall the Cisco Unified MeetingPlace Web Server Software Installing the Cisco Unified MeetingPlace Web Server Software Step 6 Select Remove. Reboot the Web Server. Reinstalling the Web Server Software If you need to reinstall the Web Server software, then complete the following: 1. Uninstall both the Web Server software and Microsoft SQL Server Express. See Uninstalling the Web Server Software, page 17 and Uninstalling Microsoft SQL Server Express, page Remove the MPWebApp and MPSQLServer users. These users are created during the Web Server installation, and are used during the installation of SQL Server. If you do not remove them, then the passwords are regenerated and therefore, are not recognized. The reinstallation of the Web Server will fail. 3. Install the Web Server. See How to Install the Cisco Unified MeetingPlace Web Server Software, page 8. Removing MPWebApp and MPSQLServer Users Before Reinstalling the Web Server Software Select Start > All Programs >Accessories > System Tools > Control Panel. Select User Accounts, then the Advanced tab. Open the Users folder and delete the MPWebApp and MPSQLServer users. 18